based on 38 reviews
Custom Fence and Landscape did a great job fixing my broken fence. The fencing started to brake from my dog and I didn’t have the money to replace the fence line. So Custom Fence helped me out with a great fix. Very affordable and professional. I will definitely be calling Matt again. Thank you again!
They do excellent work the very polite fast but good work I would recommend them to anybody the most important very honest I give him 10 Stars if I could thumbs up
Had them come out to do a fence and I was very pleased with the results! I highly recommend them to anyone looking for repairs or just getting a fresh new fence put up! They finish very quickly too and they are very respectful!
Multiple calls made and no attempts to call back
This is the second time I’ve used this company to repair my fence and the job is phenomenal. I highly recommend Custom Fence and Landscape to anyone looking for a great job at a very reasonable price.
I had a terrible experience with this company- They didn’t have a clue on installing my vinyl fence. They made several excuses and never completed my project To make things worse I paid them Cash upfront which I will never do again. This company gets No Stars. I Prevailed In Court Today 2/1/2024 Yours Truly!!!!!
Well, all i can suggest is to RUN from Matthew Hall. My experience was horrible. He did 2 fences for me (on the same day). Both feel down within weeks. He did not follow up on his promises. So, we took him to court and won. He was cheap,,, and I should have been better at my judgement. Because I was 100% taken in by this guy and Custom Fence and Landscape. RUN, RUN ,RUN!!!!!
Caution! Matt presents himself professional and all that. However, I gave him $8,380 in cash up front to secure the materials and 50% payment for labor so that when my pool was done there was no wait for the fence. He texted my after this transaction and said he was going to go buy the fence. The pool was installed, came time for the fence and he did not have it in his possession. Said he w... More
Caution! Matt presents himself professional and all that. However, I gave him $8,380 in cash up front to secure the materials and 50% payment for labor so that when my pool was done there was no wait for the fence. He texted my after this transaction and said he was going to go buy the fence. The pool was installed, came time for the fence and he did not have it in his possession. Said he would need to reorder as he never picked it up from Lowes. He said it would be about a month to get it. Said I could not wait with liability exposure with a pool and no fence. He gave me the option of a return of my cash. Told him I would take that option. Took me a month after that to get him to meet me with my cash. We met and he only gave me $6,200 in cash back. I asked about the balance and he said he had return money to get from other Lowes locations. I kept texting him about getting the balance and the response was always, "have not had a chance to get up there." So been 2 months since the first amount given back to me and now for the last month he does not answer my call-straight to voice mail. Nor does he respond to my texts or voice mails. I am out $2,180 at this point that he still needs to refund me for materials and services not rendered. Less
Matt put up our fence this summer. He was incredibly responsive. He personally answered when I called to set up a meeting and came out the same day to come take a look at our project. We got estimates from several companies including Custom Fence (all of which had 5 stars). Custom Fence was the most fairly priced and didn’t have an enormous wait time to get started (unlike Toledo Fence and Americ... More
Matt put up our fence this summer. He was incredibly responsive. He personally answered when I called to set up a meeting and came out the same day to come take a look at our project. We got estimates from several companies including Custom Fence (all of which had 5 stars). Custom Fence was the most fairly priced and didn’t have an enormous wait time to get started (unlike Toledo Fence and American Fence who said they couldn’t start for several months). The utility companies were giving us a hard time about coming out to mark any lines prior to fence building, but Matt kept calling to push things along and give me updates. Once things were marked, Matt and his partner came the next day and dropped off all of the supplies to get started the following day. There had been a power outage the night before and Matt was recovering from a cold but he was still there and worked through rain as well to get the job done. When I expressed that it’d be alright for him to wait until he felt better, he said we’d waited long enough for our fence (due to the utilities taking so long to come out) and he wanted to get it done for us. A few days after completion, I thought a few posts seemed a bit loose and he came back soon after with more concrete to fix them. He said he was sorry for that happening and if I ever had any other issues to let him know and he’d be back. That is real customer service! He even dealt with our not so friendly neighbor who was not happy about our putting in the fence Everything lines up well and looks great! Side note: Matt is also very kind and friendly and the most responsive person I’ve hired for anything with our house. Less
Matt has been wonderful to work with! Highly communicative and willing to work with us on our specific needs. Highly recommend!
I saw your services are available in Holland, Ohio. I used to be active with the local rotary and CofC years ago in the Holland area. I think the residents will be happy to discuss your work and prices here.
Custom Fence and Landscape has done several things for us over the years. Came out on a hot day and worked hard to beautify the yard.
They damaged the house and nailed our fence to my neighbors fence which is Illegal so we are having to remove it and he said I will give you a lush green yard for 500$ and this is our results,and they used a dollar tree latch then wen we were removing bords one screw was holding a entire fence and they just left the metal fence in the yard and said you take care of it ,they robed us.
They just took a Changsaw and cut the bottom of the post and diddent even take take it out of the ground my fence looks horible, I saw no permit in there truck, my cousin paid 4 grand and to get a bad job,they diddent give a a fence permit which you need or else the township can tare it down
They were friendly, informative, knowledgeable, professional, efficient, and fair. I highly recommend this business!
Matthew is very friendly and will not install nothing but quality material. Love his professionalism. My husband and myself would recommend him to everyone who is in need of fence work.
I was very pleased with the professionalism, quality of work and quick response on getting the job done all at a reasonable price! Impressive work, above and beyond, very respectful and kind staff. 10 stars all around! Thank you so much.
We had huge issues with water sitting in our yard and causing mayhem with our plumbing last year. Matt responded and came out quick to give a quote to install two drainage tiles. He worked insanely fast and sent pictures while I was at work to show progress. He was very responsive and checked in after the job was done. I waited until the spring rains to review and it is night and day. The tiles w... More
We had huge issues with water sitting in our yard and causing mayhem with our plumbing last year. Matt responded and came out quick to give a quote to install two drainage tiles. He worked insanely fast and sent pictures while I was at work to show progress. He was very responsive and checked in after the job was done. I waited until the spring rains to review and it is night and day. The tiles worked perfectly and kept up with the rain. Matt is professional, respectful, and highly skilled. We have plans to use him for our upcoming projects. I cannot recommend him enough! Less
Had a privacy fence repaired that hadn’t been installed correctly originally by another company. Custom Fence fixed the problem, was very responsive and cost conscious. Would use again!
I reached out to get a quote on some work to be done around my house.He was supposed to come out on a Tuesday afternoon and after the time had passed said he was stuck in a meeting.(never showed up)We rescheduled for Saturday. When Saturday came around I asked him what time he was planning on coming and he said that he was tied up on a job and would like to reschedule again for a future date. (I... More
I reached out to get a quote on some work to be done around my house.He was supposed to come out on a Tuesday afternoon and after the time had passed said he was stuck in a meeting.(never showed up)We rescheduled for Saturday. When Saturday came around I asked him what time he was planning on coming and he said that he was tied up on a job and would like to reschedule again for a future date. (In my opinion if you are trying to give work to someone and they fail to make a attempt to come out to just quote I would hate to see if you actually hire that company) not worth the time Less
Matthew was very willing to work with me and was patient as I modified my plans throughout the process. He and his brother Anthony were both very easy to talk to and to work with and were very willing to do extra landscaping work. They put great effort into completely re-making the property I had purchased from the “jungle” that it was into a completed landscaped yard, and with a beautiful white ... More
Matthew was very willing to work with me and was patient as I modified my plans throughout the process. He and his brother Anthony were both very easy to talk to and to work with and were very willing to do extra landscaping work. They put great effort into completely re-making the property I had purchased from the “jungle” that it was into a completed landscaped yard, and with a beautiful white vinyl privacy fence to surround it all!! They stuck with the job and worked around other contractors on the property and around many other challenging factors, including changes I made repeatedly and delays that I actually caused. Many contractors would have become frustrated with my indecisiveness and left the job, but they were very patient, professional, and personable and stayed with a mindset of pleasing me as the customer. I also know and appreciate the fact that they were very reasonable in price, I felt, for the hundreds of hours that they put into my job. I highly recommend Matthew and Custom Fence and Landscape and can truly say that he and his brother Anthony were a pleasure to work with and have a kind of work ethic and perseverance that is rare in the world of contractors and services in our world currently. Less
Matt was great! He installed my fence in a timely manner at a good price.
Matt from Custom Fence and Landscape replaced the mulch from our planting beds with river rock for a very reasonable price. It was a big job but he got it done quickly and it looks great! Would recommend his services to anyone looking to make improvements to their landscape or need fencing done.
Matthew Hall was very professional and reasonably priced. I highly recommend
He was very responsive, had my fence installed within a week, great quality we will definitely hire him again.
I unfortunately did not have a good experience with Matt. He was professional. He even was great working with me when I messed up his first payment. His product and work ethic however left much to be desired. Our 100' fence that he installed was curved and actually ran over into the neighbors yard instead of being in a straight line. We got every excuse in the book as to why he did it like that b... More
I unfortunately did not have a good experience with Matt. He was professional. He even was great working with me when I messed up his first payment. His product and work ethic however left much to be desired. Our 100' fence that he installed was curved and actually ran over into the neighbors yard instead of being in a straight line. We got every excuse in the book as to why he did it like that but we all know that it was incorrect installation. He offered to move 3 of the posts as a remedy but considering his measurements were wrong starting at post #2 it wouldn't have fixed the problem. I will not, would not, ever recommend him. Less
I called for a quote"and Matt called me back that same day and asked if 630 would work for us because hes in the area I said yes he came out talk to us his price was reasonable and we said let's go ahead and do it. Matt said he would get everything for us, and then he would be out to put it upthe fence . Matt kept me posted on the day that he was coming out. Matt came out and he did a great job s... More
I called for a quote"and Matt called me back that same day and asked if 630 would work for us because hes in the area I said yes he came out talk to us his price was reasonable and we said let's go ahead and do it. Matt said he would get everything for us, and then he would be out to put it upthe fence . Matt kept me posted on the day that he was coming out. Matt came out and he did a great job so we asked him to give us another Is quote to replace the old fence that we had and when can he do it he came back out a week later and put up our old fence and replaced it the price is reasonable good guy very professional and reliable overall great job I will give him a 5 star and will recommend him to anyone keep up the great work Matt. From Mary and Fred Less
I contacted this business and received an immediate return call. Matt was very responsive and stated that he was able to come the next day at 1p.m. The day of the appointment I received a text asking what time did I want him to be there, and I in turn texted 1p.m. as that was the agreed upon appointment time. His response was that he was busy with another customer and 1p.m. was not a good time. B... More
I contacted this business and received an immediate return call. Matt was very responsive and stated that he was able to come the next day at 1p.m. The day of the appointment I received a text asking what time did I want him to be there, and I in turn texted 1p.m. as that was the agreed upon appointment time. His response was that he was busy with another customer and 1p.m. was not a good time. Being that I traded time at work to be present, I simply asked Matt if it was usual to double book appointments. Needless to say I was a bit upset. Matt's response was that he was doing me a favor as most business's do not come out the next day for estimates. First, I did not ask for any "favor(s)," he is a business for heaven sake and it is called customer service. I just expected him to show for the scheduled appointment as agreed upon, or for him to just come out and say he overbooked, made a mistake and could he reschedule. One should never ever tell a paying potential client you are doing them a favor in keeping an appointment, unless of course, the service you end up doing is free. The texting, that I hate so much, ended with Matt saying "good luck to you," benign words, toxic meaning. Good example of poor communication and lack of a date book. Less
Matt will do whatever you would like, he will also come up with his own ideas too.
I called for a quote, they came out around my schedule and were very professional in discussing what I wanted and within my price range. Set up a day that worked to come out and took care of all kinds of things in the back yard from trimming / weeding, mulching, taking out debris, and clearing out over grown ground cover and even pointed out some poisonous things in our yard, they literally turne... More
I called for a quote, they came out around my schedule and were very professional in discussing what I wanted and within my price range. Set up a day that worked to come out and took care of all kinds of things in the back yard from trimming / weeding, mulching, taking out debris, and clearing out over grown ground cover and even pointed out some poisonous things in our yard, they literally turned it around. They were literally out all day and didn't leave until finished, which was around 9 o'clock at night! I have even recommended him to some of my friends. Less
I had a great experience with this company. The price for the installation of my privacy fence was very affordable. Matthew was very professional and reliable. Overall great job!
Great job. Installing gates for me. I will recommend him for sure 👌
Matt did a great job, high quality work, will definitely use him again
Privacy Fence installed, removal of old fence. We are very happy with their Service. The guys are polite, text or call with updates, took care around my plants, or removed and replanted. Even though i said dont worry about it. Always offered suggestions and had us check anything that they thought may be a problem. Will try to post some pictures when i figure out how . Thanks Mathew and Russell!!
Matt & crew were great. I approached him on a Friday night while he was completing a job at my neighbor's home. He was at out home the next morning weeding flower beds and adding new mulch. He did a great job and also gave us awesome advice on where to buy grass seed & fertilizer for another project yard we decided to handle personally. Highly recommend using this company!