What our families say about us.
5.00
128 reviews
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AI Summary
The reviews highlight a caring and attentive staff that fosters a welcoming, home-like environment for residents. Customers appreciate the individualized care, engaging activities, and effective communication between staff and families. Some concerns raised include the adjustment period for new residents, but overall satisfaction with the facility's atmosphere and the quality of care is consistently noted.
5
The staff was helpful in every step of the process.
5
My sister was a resident of the Optimized Senior Living Newtown location and her/my experience could not be better. The staff and administration were... More
My sister was a resident of the Optimized Senior Living Newtown location and her/my experience could not be better. The staff and administration were all exceptional in caring for her. I highly recommend Optimized for senior living. Less
5
I had wonderful fingerprints service here. The nurse Jasmine helped me with it. She was great.
5
5
My father lived in this facility for the last year of his life. He was cared for by people who truly loved him. I felt this every time I visited (wh... More
My father lived in this facility for the last year of his life. He was cared for by people who truly loved him. I felt this every time I visited (which was 3 times a week.) I was never disappointed with any aspect of my father's stay. When he passed (on his 88th birthday) I, and my family, were overwhelmed by the compassion this awesome group of people had for my father and us. I felt like the staff was a part of our family. I highly recommend Optimized Senior Living. Thanks Whitney (Director of Nursing) the entire team in building 400. You folks are the best!!!! Less
5
Optimized is so wonderful! Never seen a place like it! My dad moved in recently. They are so hands on, pro active. They asked for a new and different ... More
Optimized is so wonderful! Never seen a place like it! My dad moved in recently. They are so hands on, pro active. They asked for a new and different wheel chair for him, make him more comfortable. I never asked, an example of how well they take care of him. When I can’t be there, I know he’s in wonderful hands. Jessica, his nurse, is so amazing. The caregivers are amazing. So relieved we found Optimized! Less
5
Our Mom has been at Optimized Living for two months. We are pleased with her care. The staff is courteous, friendly and respectful to our Mom. They ... More
Our Mom has been at Optimized Living for two months. We are pleased with her care. The staff is courteous, friendly and respectful to our Mom. They are good to her in everything they do for her. Less
5
My mom loves it here. She loves the food and the staff is WONDERFUL!! They are very attentive to her needs. When we mentioned that she loved to do puz... More
My mom loves it here. She loves the food and the staff is WONDERFUL!! They are very attentive to her needs. When we mentioned that she loved to do puzzles, they ordered her a puzzle table!! Can’t imagine her being anywhere else Less