2026-02-20T17:28:43.065Z

Charlie and Arris came out today to fix the leak on my furnace exhaust and did fantastic work. They were so quick and efficient, I appreciate it so much! Definitely will be calling them back to do more work if needed and will be recommending them to friends!

2026-02-19T21:04:16.235Z

Highly Recommend!!! They were very nice and professional, they did a great job. Cleaned up every little mess from tear out to new install. Very fast and efficient!

2026-01-02T21:24:49.791Z

Who do you call when your heat goes out in the dead of winter? Polarbear Heating and Air—for truly top-notch service!From the very first call, the experience was outstanding. They came out promptly, quickly diagnosed the issue, ordered the necessary part(s), and returned today to complete the repair.Charlie and Aris are absolute professionals. Their work ethic, kindness, and attention to detail were exceptional. They had us up and heating again in no time and treated our home with care and respect.We are beyond pleased with the incredible service provided by these two amazing technicians. If you want dependable, honest, and high-quality service, call Polarbear Heating and Air—the best there is!We will always trust Polarbear Heating & Air! Thank you!!!!!! Happy New Year.❤️🐸

2025-12-12T14:52:16.030Z

During the annual servicing of my gas furnace it was discovered that the combustion chamber had a crack and was allowing carbon monoxide to escape through the air vents in my home. Braydon Wilks and his crew installed a new furnace in a very timely and professional manner. I am very pleased with the work done and happy to recommend Polar Bear Heating and Air to anyone needing help. The crew was very courteous and professional and I will continue to use their services.

2025-11-17T19:46:21.342Z

This is going to be a long review, definitely an honest one and worth the read. So I purchased a 3 ton unit with ductwork from Anthony, after having 2 others might as well say 5 star companies. I’m all about reviews… They blew the other estimates out of the water ! So I had questions on the unit and picked the best one that suit our needs, I asked if the other guys was good and took pride in their work. With us having a new born we really needed it done fast but we needed it done correctly and with pride in their work. With any type of service work there is always hiccups, took them 4 days to complete the job but it was well worth the wait. A week and a half later my emergency heat stop working so I called polar bear back and they was out on a Saturday just to look at my unit ! Of course the only thing wrong was a loose wire so quick and easy fix. Anthony and Charlie took great care of everything my wife absolutely love them, ment a lot to me because I couldn’t be there. They went over everything with her and made sure that she knew how to operate everything. So hats off to polar bear heating and cooling ! You earn my business can’t wait for summer for our normal maintenance!

2025-09-22T14:53:27.815Z

I called Polar Bear after i was giving a quote of over 3k by another company that said it needed the coiled replace and i had a leak but it turned out the inside coils just needed cleaning not replace .. a Big shoutout to Scot Wilson for saving the day !!!

2025-08-28T19:03:35.763Z

Scott was on time and had it fixed in about 30 minutes...plus is emailing us price on new unit...I've used them before at my old house they were good to me then...give them a call...

2025-08-21T18:50:51.784Z

Thanks to Scot who did a great job today getting our AC back on! Job well done !!!Couldn't ask for better service.

2025-08-08T17:42:09.823Z

2025-07-23T19:04:06.099Z

No stars because these people are parts changers service guy changed parts on my furnace that didn't need to be changed because of a burnt wire cost me over $500 for a New Part when the only thing that was wrong with it was a burnt up wire. I called their office talked to owner of company said he would get back with me with my part that the guy took out that was still good .Never did call me back. Till this day my furnace still doesn't work right

2025-06-11T22:37:04.326Z

Exceptional Service and Customer Commitment from Polar AirWhat initially appeared to be a straightforward issue with a dirty condenser quickly escalated into a significant repair involving the replacement of the blower and gas heater. Despite the extensive nature of the repair, Polar Air demonstrated remarkable integrity and customer focus.Polar Air provided a fair and competitive price for the replacement parts, going above and beyond by also adding a discount and including a complimentary service plan.Following the installation, Polar Air proactively identified a separate issue with low coolant level caused by a small leak. They promptly returned the next morning to repair the leak and replenish the coolant at no additional charge.My experience highlights Polar Air's commitment to exceptional service, fair pricing, and customer satisfaction, earning them a loyal customer for life.

2025-06-09T16:26:42.626Z

Very good company Michael was the tech that came out look at my unit very friendly and fast worker and explain everything in detail what was wrong and going on thanks to Polar Bear Air and Heating and Michael be a very good tech I have cool air now in my house plus Michael explain me what numbers was reading why test my unit and what the should be at and even did a good job check everything my air filter and check the whole unit underneath my house yes you won't go wrong with this company I will use them again if I need something done again in future

2025-06-04T20:33:15.631Z

Anthony and Michael were exceptional. They were quick, courteous, and thorough, and Anthony’s professionalism and kindness were truly outstanding. He took the time to explain the issue clearly, offered honest advice, and made sure everything was working perfectly before they left. It’s rare to find a team that combines skill with such genuine care for the customer. I highly recommend them!

2025-05-14T20:57:37.124Z

Jarrod and Kameron were my installers for my new a/c unit May 2025. They were exceptionally knowledgeable and efficient. Extremely helpful & I will definitely use them again! Highly recommend.

2025-05-08T00:50:07.321Z

Highly recommended heating and cooling company. A repair place in Huntington said I needed a new unit for $10,000. I'm glad I got a second opinion; it was fixed for under $100. Very honest people; I will use them again.

2025-04-15T02:22:14.952Z

Great service! Came out the next day for our consultation and got us a fast install date. Offered financing options and hauled away the new unit. All of the guys were super friendly and will def call if I ever have any other issues. Thanks so much!

2025-04-08T21:50:49.355Z

The guys arrived on time. They all were absolutely great. Great communication. Highly professional. They replaced my entire system in one day. They were friendly and courteous. Jarrod, Charlie, Kameron, Mikey, Dan and Anthony were the best. I would highly recommend them above any other company!

2025-04-04T18:51:21.381Z

Staff is always professional very helpful including the office staff, estimating staff, and installation staff.

2025-04-04T17:26:23.335Z

Polar Bear was very responsive to our emergency situation with a rental property on the weekend. The fix was identified quickly and fixed. Anthony was the technician and did a fantastic job. 5 stars and highly recommend.

2025-03-31T12:34:37.048Z

Huge shout out to Anthony Cooper and Polar Bear for helping us in a bind on Saturday. He resolved the problem quickly and was very professional. We highly recommend Polar Bear and Anthony!