based on 888 reviews
The girl doing the cleaning was not very friendly the seat he sat in was way to small for a teenage boy
Very pleasant experience!! Swan Smiles team so kind and thoughtful!
The best dental office I have ever been to.
They care about their patients!
So far we have loved coming to the dentist. I mean no one loves going but we definitely do not dread it. The girls who clean the kids and our teeth are super friendly and get their job done and well and quickly. The dentist are awesome too and get you in and out but also will take the time they need to explain or answer any questions for you. If we have any cavities or work that needs to be done,... More
So far we have loved coming to the dentist. I mean no one loves going but we definitely do not dread it. The girls who clean the kids and our teeth are super friendly and get their job done and well and quickly. The dentist are awesome too and get you in and out but also will take the time they need to explain or answer any questions for you. If we have any cavities or work that needs to be done, we usually get back in within a month or less and we have not had any issues with the work we have had done so far. They are very good with the kids and do a great job. Less
Swan Smiles and Orthodontics is my favorite place I have found I love the drs there they are very polite and don't just treat you like a paycheck they are very kind.the staff has always treated me with respect and friendliness I appreciate the way I am taken care of at Swan Smiles.
They are the best my kids love going to the dentist, they are friendly and dnt have you waiting like other places. I highly recommend them
Such a fun place to go to clean your teeth. Jan, the hygienist, took a moment to get to know me before cleaning my teeth. She was very kind and spent time educating me about my dental health.
I was in and out within 45 minutes and everyone was super nice. Very impressed!
They were able to get me in quickly. The dentist gave me a variety of options and explained the pros and cons of each one and I was able to go with the one that best fit all my needs, both dental and financial. They even were able to give me a root canal in my initial appointment and took the time to make sure it was done well. The staff frequently checked in, made sure I was okay and comfortable... More
They were able to get me in quickly. The dentist gave me a variety of options and explained the pros and cons of each one and I was able to go with the one that best fit all my needs, both dental and financial. They even were able to give me a root canal in my initial appointment and took the time to make sure it was done well. The staff frequently checked in, made sure I was okay and comfortable. All around great experience. Less
I was very pleased with the gentleness and thoroughness of the hygienist and dental assistant during my recent visit. The dentist was kind, professional and considerate.
This is a great dentist office. The whole staff is kind and friendly and they've taken great care of us. When I had an emergency they got me right in and were able to take care of it.
Todos son muy amables. Y la atención fue muy especializada y profesional. Increíblemente agradecida con su atención y apoyo brindado.
Dr. Yates is so Amazing and so understanding and really cares about your needs.
Very kind staff and lots of smiling faces with every appointment.
Excellent staff, customer care. Dr. Swan is very nice and happy to answer any questions. Very impressive facility and equipment, hight tech indeed.
Took me over a month just to get an appointment. Even though I had an appointment I was in my room for an hour before anything happened. I thought the purpose of an appointment was to be seen at that time. Guess not.
Amazing!! I have a lot of anxiety and they where really understanding and kind about it! It’s super refreshing most dentists and doctors aren’t really kind when they here you have anxiety but these guys went above and beyond to make sure I was comfortable!! Love them will totally be back!!
I was blown away by Swan Smiles & Orthodontics. The staff was super friendly, helpful, and knowledgeable. I felt completely heard and valued as I went in for my dentist appointment. I highly recommend going here!
Every one was friendly and very informative about what I needed to know!
Every person there is so kind and friendly, the front desk people are wonderfully efficient, and I am in and out of there SO quickly every time! Seriously, I didn’t know cavities could be filled that quickly. 10/10 would recommend Swan Smiles
Had to get some cavities filled the first time in about 15 years and I forgot how much I hated the whole process in general. But Swan Smiles was fast, efficient and thorough in explaining what needed to be done as well as what my recovery would look like which was right on the money. I hope I don't have to do more than my regular cleaning in the future, but if not, I would trust my teeth with Swa... More
Had to get some cavities filled the first time in about 15 years and I forgot how much I hated the whole process in general. But Swan Smiles was fast, efficient and thorough in explaining what needed to be done as well as what my recovery would look like which was right on the money. I hope I don't have to do more than my regular cleaning in the future, but if not, I would trust my teeth with Swan Smiles once more! Less
Dr. Swan really appreciates communication. If you're feeling frustrated about getting an appointment or have concerns about your dental health, he tries his best to resolve them as quickly and accurately as he can. The office staff is very helpful and kind.
* Update: I lowered the review to a 2-star because this location is no longer near as friendly, and they wouldn't honor the denture warranty that I had when Dr.Hulse was there. I found Dr.Hulse's new location and am now driving an hour to get great care. I would no longer recommend this location. Original Review: I have been to several dentists and have never been completely impressed until I fo... More
* Update: I lowered the review to a 2-star because this location is no longer near as friendly, and they wouldn't honor the denture warranty that I had when Dr.Hulse was there. I found Dr.Hulse's new location and am now driving an hour to get great care. I would no longer recommend this location. Original Review: I have been to several dentists and have never been completely impressed until I found Salem Smiles. Dr.Hulse is truly second to none. I have had extractions, top denture, and crowns done by him, and they always turn out perfect. Salem Smiles does payment plans without having to go through a third party. I highly recommend Dr.Hulse to everyone. Less
The staff is always friendly courteous and helpful. The hygienist and Dr. Are great
My kids got silver crowns. I would've paid for white, but wasn't offered that as an option. Other than that, fantastic assistants and dentist.
Great care for all patients! Awareness of personal and dental needs. Personable team members and overall great environment!
Loved how friendly and help dr swan and his staff were!!
I started going to swan smiles mainly because they were local and accepted my insurance. While the hygienists and dental assistants are great, every interaction that I have had with Dr. Swan has been rushed at best, and upsetting at worst. It is clear that the practice is consistently overbooked, and he shows no personal interest and is often rude. I have severe TMJ, which has in the past has cau... More
I started going to swan smiles mainly because they were local and accepted my insurance. While the hygienists and dental assistants are great, every interaction that I have had with Dr. Swan has been rushed at best, and upsetting at worst. It is clear that the practice is consistently overbooked, and he shows no personal interest and is often rude. I have severe TMJ, which has in the past has caused my jaw to dislocate. At my last appointment I informed him of that before he started working, and he said that he'd be careful. Then he pushed the tool holding my mouth open further than was okay without asking, while I couldn't do anything about it. When he stepped out of the room, I waved for help and told the dental assistant that it had hurt me, and got the response "I'm sorry, he does that". For the rest of the session she had to stop him from pushing it too far. I've also had lots of scheduling issues. If your only need is your normal cleanings, you'll be fine going here, but if you need any work done at all, I would absolutely not recommend it. Less
When fixing my daughter's front tooth, they chipped it and didn't even offer to buff it out. I felt really disappointed.
Front office staff is helpful and friendly. I didn't have to wait to see the dentist and he solved my problem! I would recommend this office to anyone!
They are very friendly . Explained everything they intend to do , answered any questions we had . I highly recommend Swan smiles .
A great office, friendly staff. Jan is the best hygienist I’ve had, friendly and made sure to be easy on a sensitive tooth I had.
Jan was my hygienist and she was AMAZING. Best hygienist I've ever had. She was incredibly thorough, knowledgeable & professional, plus just so friendly and personable! Dr. Swan is an amazing dentist and has always been so good to me and my family! He knows his stuff and is so good with kids too! (My 15 month old didn't cry at all during his happy visit!) And bonus, they do Ortho! My husband is d... More
Jan was my hygienist and she was AMAZING. Best hygienist I've ever had. She was incredibly thorough, knowledgeable & professional, plus just so friendly and personable! Dr. Swan is an amazing dentist and has always been so good to me and my family! He knows his stuff and is so good with kids too! (My 15 month old didn't cry at all during his happy visit!) And bonus, they do Ortho! My husband is doing Invisalign there currently and the visits and care have been incredible! We love coming to this dentist, highly recommend it to everyone! Less
We initially enjoyed this office. People were friendly and they do a decent job caring for kids. The dentist seemed knowledgeable and caring. We came in for cleanings and there was a child screaming behind closed doors. The child sounded in pain and it defintely concerned me and my kids. When the dentist came to check on us I asked if everything was okay and he replied that he was doing some fil... More
We initially enjoyed this office. People were friendly and they do a decent job caring for kids. The dentist seemed knowledgeable and caring. We came in for cleanings and there was a child screaming behind closed doors. The child sounded in pain and it defintely concerned me and my kids. When the dentist came to check on us I asked if everything was okay and he replied that he was doing some fillings. If that child was screaming that much after being properly numbed and nitroused, it's probably best to do proper sedation. How could you put a child through dental work when they were clearly not coping? That child's cry was traumatic & thank God my kids never needed any work done. A few weeks after this appt I had a dental emergency on a weekend and I called the dentist and left several messages. The dentist never called back, but only communciated via text. He did not seem to believe me that I was in severe pain and told me if he came in he would have to remove my tooth, without asking any clarifying questions or evaluating me. I ended up being able to see another dentist at a different practice who was willing to come in & help me even though I was not their official patient. I ended up having a huge infection & needing a root canal. Once that was taken care of, I was out of pain and the other dentist preserved my tooth. Needless to say, the other dentist earned my business. The dentist here did reach out later and tried to make ammends, but it was too late by that point because my trust was broken. I needed someone to be there during that emergency. I get being on-call sucks, but in my whole life, I've only needed dental help after hours once. The one time I needed help, you were not there and no options given. This experience taught me to ask questions when going to a new dentist and practice. If they don't have a protocol or system set up for after-hours or a dental emergency, I move on. Any dentist can do preventative care, but it's the situations like this that require mutual trust. Less
This is the best orthodontist/dentist I have ever been to! Dr. Matt swan is the kindest man, and he really takes the time to get to know his patients. He is so good with kids too! I will never go to a different dentist!
My son just got his braces removed and looks so good! Dr Swan did an awesome job and my son is so happy.
I had a extremely painful wisdom tooth come in overnight so I called Monday morning right at open and they got me in at 9:30. It was removed within 20 minutes of being there and I already feel so much better.
Great experience! Friendly, attentive staff and clean, professional office.
The Dentist and staff are very nice and care about well being and how your visit went. I also like the fact they are open one Saturday a month when I'm not able to get there during the week.
Came in for a dental cleaning and the hygienist did a great job scaling and planing my teeth. Will definitely be coming back! 😊
Great Dentist office everyone is so friendly
Loved it!!! it was awesome I love the attention they give to my kids and how quick they were clean professional office everything was all so nice:)
I liked how nice everyone was to me! The dentist gave me more than one option to choose from! I feel It's a bit more pricey than I was expecting to pay! But all in all it's a good place to go for dental care!
The office setting is professional AND fun/kid-friendly, the staff were all knowledgeable, friendly, and helpful. Every step of my visit was smooth and efficient and I received excellent care. I love that children and parents can all go to the same place for dental care. Great team!
Went to Dr Swan for my newborn daughters lip tie revision. He was able to get us in just 4 days! His exam was quick and the procedure went well with no complications. Happy with the service of the staff.
We really like Swan Smiles. The staff is very friendly and we really like Dr. Swan. My husband had to have some work done and Dr. Yeates (?) a new dentist did a good job. He gave us options about what could be done on my husband's tooth. He was very considerate and concerned about how my husband was feeling through the process.
Very short period wait to go in. The staff was very nice and went above an beyond.
fixed my retainer for a great price.
I’ve been to a couple dentists who said I had like 8 cavities that urgently needed filling even though I had no tooth pain. Swan Smiles isn’t like that. They’ll tell the truth. They’ll watch small cavities and leave them alone if they don’t worsen by the next appointment. Last year I tried a place closer to where I live in Provo and they literally took photos of my teeth and claimed I had 8 cavi... More
I’ve been to a couple dentists who said I had like 8 cavities that urgently needed filling even though I had no tooth pain. Swan Smiles isn’t like that. They’ll tell the truth. They’ll watch small cavities and leave them alone if they don’t worsen by the next appointment. Last year I tried a place closer to where I live in Provo and they literally took photos of my teeth and claimed I had 8 cavities and wanted $750 to fill them. I didn’t fill them. 6 months later I went to Swan and they said ai had one that needed filling and one that needed watching. The watched one is still the same so I haven’t filled it. I saved hundreds of dollars and didn’t get unnecessary holes drilled in my teeth by going to Swan Smiles. The thing the other dentist saw? Stains. He didn’t even use a pick to verify that they were cavities. I don’t trust anywhere but Swan Smiles and will happily make the drive every time because I know they’re honest! Less
Swan smiles is an amazing office! They are professional, friendly, and genuinely care about their patients. Dr. Matthew Swan took time to answer all of our questions. I would definitely recommend this office. Their care is exceptional!
Very friendly and professional staff! Highly recommend!
My wife used to have anxiety before to go to the dentist, and I used to lie to her where we were going for her annual cleaning to make sure she was not giving me an excuse to avoid going to the dentist. Since Dr Swan took the ownership in the Salem office, my wife is happier to go even knowing she will have a new filling to do or a root canal. I really trust my family with Dr Swan and we are happ... More
My wife used to have anxiety before to go to the dentist, and I used to lie to her where we were going for her annual cleaning to make sure she was not giving me an excuse to avoid going to the dentist. Since Dr Swan took the ownership in the Salem office, my wife is happier to go even knowing she will have a new filling to do or a root canal. I really trust my family with Dr Swan and we are happy to keep our business there. Less
Always such great service and work. They explain everything they are doing and make it a great experience.
Great family dentist! Dr. Swan and his team do a great job for the whole family. Would highly recommend. Their team is very good with kids, even my 5 year old enjoyed his trip to the dentist.
.Dr. and staff are amazing.
Such a cute environment and everyone was so nice and very helpful! They are very busy though so getting an appointment will take a couple of months but I would definitely say the quality is great! So it’s worth the wait.
First visit a few weeks ago. Staff friendly. Office clean and happy atmosphere. My daughter will be starting braces so can’t comment on how happy I am with her teeth care yet, but I am feeling good about it so far:)
Just all around Great place! I don't have kids; yet I still see how good they are with them. Absolutely recommend.
I have had bad experiences in the past with other dentists causing me aniexty when going to the dentist even for something as simple as a cleaning. As a result I avoiding going to the dentist and neglected my teeth, finally out of necessity a friend recommended Swan Smilies so I made an appointment at and saw Dr. Adam Swan. I experienced nothing like I had previously. I needed a root canal, toot... More
I have had bad experiences in the past with other dentists causing me aniexty when going to the dentist even for something as simple as a cleaning. As a result I avoiding going to the dentist and neglected my teeth, finally out of necessity a friend recommended Swan Smilies so I made an appointment at and saw Dr. Adam Swan. I experienced nothing like I had previously. I needed a root canal, tooth pulled, and an implant. Dr. Swan and his staff were wonderful, they were patient with me, listen to my fears and concerns and addressed them until I felt comfortable. Their work was painless and I quickly recovered. I was so impressed with their compassion and professionalism. Also my daughter went to them for wisdom teeth removal and they were just as wonderful with her calling the Dr. called the day after checking in on my daughter. Less
Great service
This office is efficient and punctual
I had my first appointment at Swan Smiles this morning. We are new to the area and we’re looking for a great family dentist. Swan Smiles was the first and last dentist we tied out. They have great facility friendly staff and I had a great experience with them. I will be a loyal customer for a long time. Thanks Swan Smiles!
Great dentist, always goes over all your decisions with you and what will help you the most.
They did a really good job and they were all super friendly, I am very satisfied with my visit and will definitely return again
Great office! They were able to get me on last minute because I was having bad tooth pain. Very friendly staff!
From the reception at the front desk to the receiving of the token tooth brush, Swan Smiles was as good as it gets at the dentist! Friendly, thorough and attentive was the standard. Worth a little drive.
Dr. Swan is not only a great dentist, he’s also a really good dude! Very personable, genuine, and super professional. Our family loves Swan Smiles!!
The staff at Swan Smiles & Orthodontics are friendly, the office is clean and fun for kids, and Dr. Swan is great! My 5 kids love coming here, and I appreciate having a kind, patient dentist take care of my kids!
(Google による翻訳)私たちがそこにいるたびに素晴らしくてフレンドリーです! (原文) Nice and friendly every time we are there!!
Best place to go, they are so patient with my kids and the adults too!
Great service and attentive to individual needs
Update(2 Stars): Because of the precautions taken and sense of safety I felt during our first visit, I went ahead and scheduled a cleaning for my son, too(I think it was on March 26th). Sadly it felt like a bait and switch...this time NO ONE was wearing masks properly, including the dentist himself(and some workers not at all)...I swear I’ve seen more diligent mask wearing on hygienists before co... More
Update(2 Stars): Because of the precautions taken and sense of safety I felt during our first visit, I went ahead and scheduled a cleaning for my son, too(I think it was on March 26th). Sadly it felt like a bait and switch...this time NO ONE was wearing masks properly, including the dentist himself(and some workers not at all)...I swear I’ve seen more diligent mask wearing on hygienists before covid—didn’t it always used to be standard when leaning over someone’s face for a cleaning, or am I dreaming? I finally dared to ask for masks to be worn/pulled up while working with us and was told, “yeah, some people are really sensitive.” 🤔 We were also the only family in there wearing masks despite the posted policy, and the waiting room was crowded with unmasked families when we had to stop and pay after our appt...just an uncomfortable disappointing visit all around. We like this office, but can no longer recommend it as a great choice for those who want to be careful about CDC/Utah health dept covid guidelines. We’ve cancelled our follow-ups and probably won’t be back until precautions are no longer recommended. 😕 Original(5 Stars): They were so sweet with my 6yo who needed two extractions. I checked before I came about covid precautions, and was pleasantly surprised with the level of carefulness at their office...night and day difference from another I’ve been to. They also did a great job making my daughter comfortable with what was going on. I also LOVE that the dentist(Dr. Swan, I think) made her a cute balloon animal afterwards. That had nothing to do with dental work, but was so sweet and made my daughter feel so special and excited to come again. Less
The hygienists and Dr. Swan were all great with my little kids, especially my four year old who was terrified and uncooperative. I happily recommend them.
There was a review posted showing one star and no comment. I did not make this review. I'm sorry about this confusion,I still don't know who posted it.
I felt like we waited a long time to see the dentist. The hygienist however was awesome.
Came in a few minutes late wouldn't let us in. Thanks for the quick response to be clear. My frustration was with one of the front desk employees telling me we needed to reschedule because the next customer showed up early even though we were in the 15 minute window she said was usually allowed before rescheduling. My 5 year has a toothache and we just needed the cleaning and exam knowing we woul... More
Came in a few minutes late wouldn't let us in. Thanks for the quick response to be clear. My frustration was with one of the front desk employees telling me we needed to reschedule because the next customer showed up early even though we were in the 15 minute window she said was usually allowed before rescheduling. My 5 year has a toothache and we just needed the cleaning and exam knowing we would need to come back anyway for the work to be done. With that said I have updated my review that was done out of frustration and the heat of the moment in other words prematurely. Most of the front desk staff have been great and Dr swan has always been great with my kids. One of the front desk employees even got my other daughter in for a quick fix unscheduled. I guess that is part of the reason I was taken back by the the events this morning. Thanks again Less
Caring staff, professional atmosphere and Expert care from Dr. Swan makes going back to the dentist something I actually look forward to. Thank you Swan Smiles for being there in my hour of need. Making room in the schedule for an unplanned emergency visit really saved the day!
I love Dr. Swan and his staff. They are so kind, personable and professional. Dr. Swan is so good with my little girls. He does a thorough job, and we have never had to wait more than 5 mins to be seen. I highly recommend Swan Smiles.
Excellent service, unbelievable personal follow up by Dr. Swan! Couldn't be happier!
Very friendly and happy staff!! ♥️ My family and I feel safe, genuinely and honestly cared for. Thank you!!
Love their use of modern technology to remind you of your appointment. Setting it up was easy, office was friendly and inviting and the staff was great!
We love this place! Dr. Swan is amazing with kids. Great quality work and great to deal with.
Awesome and prompt staff, state of the art ortho imaging which provides me great confidence in my plan of care. Perfect to have ortho and dental under one roof as I will need both. Excellent quote for all work to be done.
Excellent attention and kindness received. You are a great team! They speak your language and both the doctor and the hygienist were very friendly. The attention was fast and personalized.
I thought the staff were very kind, competent, and welcoming. Looking forward to returning in 6 months.
Great experience for our 10yo thus far. He had 4 teeth pulled and braces put on during the same appointment. Dr. Swan is very patient, and kind and makes kids comfortable with what he's doing. My son didn't even feel his teeth being pulled and was shocked to see them out in front of him.
Dr Swan is the best!! My kids see him for both dental and orthodontics. He always takes his time with them, answers our questions, and never makes us feel rushed. Great office staff and assistants as well!
We took our newborn baby here to have his tongue inspected for a possible tongue tie since he was having trouble breast feeding . The doctor was very helpful with his advice and we were able to solve the problem without any kind of operation. Very honest and personable people, great with babies and kids
I loved the service here! I was really scared about coming in but left very happy!
Visiting the dentist isn't my favorite pastime, but I went in for a filling and while waiting to get numb they were able to also do a cleaning. Everything went smooth and fast. Definitely recommend.
Awesome and friendly staff! Definitely would recommend to anyone!
Fantastic job as always. Staff is kind.
The staff and dentists have been friendly and knowledgable. Dr Swan found a lot of problems that Dr Hulse overlooked and missed. Dr Swan has been great to explain to us what is happening and what we need to do. After a misunderstanding in scheduling, they were great to address my concern, and we worked things out right away. I really appreciated the personal phone call and him coming in after hou... More
The staff and dentists have been friendly and knowledgable. Dr Swan found a lot of problems that Dr Hulse overlooked and missed. Dr Swan has been great to explain to us what is happening and what we need to do. After a misunderstanding in scheduling, they were great to address my concern, and we worked things out right away. I really appreciated the personal phone call and him coming in after hours to help us understand what was going on with my daughters tooth. Less
I had been going to another local dentist that made a mess of my teeth. I came to Salem Smiles and the were able to fit me right in and take care of my emergency. Very personable.
Absolutely wonderful with kids! They were reccomended and i reccomend!! Especially the littles like 1 and 2 year olds! My kids are so calm and just love the environment. We'll be headed back in January. LOVE THE TEAM! They went out of their way to give my little one a lipgloss for liking their fb page. All around a great team!! And Dr. Swan isnt bad on the eyes lol. Great team!
We absolutely love Swan Smiles. They really care about their paitents. Their whole staff is friendly and both doctors are great. I had my routine check up but had a question about my son who had some really bad cankers. Dr. Matt fit him in that afternoon and applied some numbing gel and told us to come back in a few days if he needed more. He did and went back and they again took care of him... More
We absolutely love Swan Smiles. They really care about their paitents. Their whole staff is friendly and both doctors are great. I had my routine check up but had a question about my son who had some really bad cankers. Dr. Matt fit him in that afternoon and applied some numbing gel and told us to come back in a few days if he needed more. He did and went back and they again took care of him right away. Three weeks later I get a random call from him after hours just calling to check on him and see if he was feeling better. This showed me he really cares and remembers them by name. I don’t know many doctors who maker personal calls like that. They have taken care of every dental need we have and we would highly recommend them. We are so grateful to have a dentist we can trust. Thank you! Less
It only took us 15 years to find a dentist the whole family can go to.😁 we all love dr swan and the hygienists. He’s great with our kids and does amazing work! We are thankful we found them!
We definitely made the right choice coming to Swan Smiles & Orthodontics. Individualized attention and the friendliest people around.
I know I was a hard patient to have, I ended up passing out from the stress of the shots. But I think it was just from it being in my head. They gave me water and waited till I was ready to proceed. They were all really sweet and helpful