This company does not follow through with warranty repairs for days. We have had issues with our A/C since they installed it. Every so often it starts...
More
This company does not follow through with warranty repairs for days. We have had issues with our A/C since they installed it. Every so often it starts leaking down the ceiling and walls to the bathroom. They have been here multiple times and still have not repaired the problem. Now our management company is having to hire an outside company because souza’s heating and air conditioning Say that they will not be out until Monday because they do not work the weekends Even though we are in the middle of extreme heat days with over 100° each day, this company had issues during the installation of this new unit. There’s been issues with the unit since and they do not put us ahead of anyone even though it’s #Warranty issues.they are more into new customers, not retaining the customers they have I normally don’t give reviews lead on bad reviews, but this company definitely deserves a bad review for their overall customer satisfaction
Less
5
Jul 15, 2024
Rick is by far the best! Honest, professional and extremely knowledgeable! Thank you again for helping us out Rick!
5
Jul 06, 2024
Awesome! AC conks out in middle of heat wave and Souza’s had us up and running again within 24 hours of contacting them! Speedy, expert, professional ...
More
Awesome! AC conks out in middle of heat wave and Souza’s had us up and running again within 24 hours of contacting them! Speedy, expert, professional and friendly service at reasonable rate! If you have an issue trust me, give them a call, be the best decision you make all day!
Less
5
Jul 06, 2024
Nicole managed to get my request scheduled the same day I called. Rick arrived on time and quickly repaired our A/C.
5
Jul 03, 2024
5
Jun 28, 2024
Showed up when promised and I feel like I am getting good service.
5
Jun 26, 2024
I absolutely love working with Souza’s Heating and Air. They are all incredible. I sell real estate and often come across heating and air issues and S...
More
I absolutely love working with Souza’s Heating and Air. They are all incredible. I sell real estate and often come across heating and air issues and Souza’s is the first call I make. I even have past clients from years ago reach out and I send Souza’s to help. My clients are always very happy. I highly recommend Souza’s Heating and Air if you live in Manteca or the surrounding areas of the Central Valley.
Less
5
Jun 25, 2024
Rick was excellent, very informative and nice to work with!!