2026-01-20T00:00:00.000Z

It's time to call out businesses for using AI slop that makes the customer's life more difficult. I've had so many bad experiences with automated AI help bots, or talking robots on phone calls and there has never been one single instance where it has made things easier for me as a customer. It's time we shame companies for doing it, and get them to bring back good old customer service again. I called and a robot answered the phone and asked me what my question was. I was immediately thrown off and against my better judgement, I asked my question. It told me that it didn't know the answer to my question and that someone would get back to me hopefully within the next 24 hours. I told it no thanks, I don't want the call back. Seriously? Someone can't even call your shop and get a person who can answer a question about whether you sell a specific type of item? I am choosing to go elsewhere, because of the inconvenience caused to me by the use of AI.

2025-11-20T17:18:06.646Z

SCV AV does great work, very clean, very professional, highly recommended.

2025-10-15T00:40:24.952Z

Staff is very professional and their work is superb. I had multiple tv’s installed, along with a whole home indoor/outdoor audio system.

2025-10-14T14:38:21.987Z

SCV Audio Video did an outstanding job hanging two TVs on my walls. Their service was quick and efficient, with the team working cleanly and professionally to get everything set up perfectly in no time. Highly recommend their TV wall hanging service!

2025-10-10T17:34:51.380Z

Robert was able to help me out in upgrading my surround speakers and laser projector. I'm very happy with their advise and service.

2025-10-09T16:23:47.940Z

John is fantastic!

2025-10-08T23:42:17.198Z

Once again scv audio video killed it. All my t.v. are hung perfect My wifi in my home is spot on in every area of 4,000 sq foot home, I couldn't be happier. I love having these guys in my phone. I dont know what I would do with out these guys. They even did the cctv security cameras in my office. K locked that out of the park too.

2025-10-06T16:57:24.594Z

SCVAV is an amazing company!! Robert and his team did an outstanding job making my home fully automated… From backyard lighting scenes to automated door locks, they do it all. They were polite, friendly and cleaned up completely after each install.. Additionally, they thoroughly taught us how to use all the devices they installed and if we ever have a question they help us immediately! I am moving soon and will definitely have them automate my new home! I highly recommend this company for all you audio and video needs!

2025-10-05T22:04:26.638Z

SCV is an amazing Company to work with With all the different AV companies out there it’s hard to pick the right one and I have gone through a few, but I have to say SUV is the best and Jonathon is AMAZING!! I have already referred them to a few friends, and they are all pleased as well

2025-10-05T20:54:43.918Z

These guys are the best, super efficient, kind and professional. I use them for everything in the house and couldn't have moved in without them.

2025-04-25T00:47:05.666Z

SCV Audio Video, Robert Marshall's, has handled numerous customers for my company, including my own personal residence. My customers and I have been very happy with the service and products. I highly recommend Robert Marshall's company

2024-09-09T00:00:00.000Z

Amazing service, on time, effiecent and clean. What more can you ask for ? Will defintely repeat. Check these guys out on IG scvaudiovideo

2024-07-04T00:00:00.000Z

Great company!! Robert and Jonathan are very helpful and so are their other employees. Thanks so much...

2024-05-28T00:00:00.000Z

Best AV guy ive ever met. Installed some tv's for me and his guys were top notch. I would highly recommend. Runs a very tight ship, very responsive, and exceeds what's promised

2024-05-21T00:00:00.000Z

The install team from SCV Audio Visual is great! Clean work, fast and reliable, and they know everything about home automation as well as fantastic home TV and audio installations! I highly recommend them!

2024-02-25T00:00:00.000Z

This review is long overdue. I wanted to share my wonderful experience with the entire team at SCV. I live in the San Fernando Valley, which is located in the Los Angeles county; and I checked every local audio and video company in the neighborhood to have my new picture frame Samsung TV hung. I have major OCD; so the slightest offset, and I'm not happy. To be honest; I thought its no big deal, bring a couple of rulers and measuring tables and a drill and THATS IT...boy was I wrong...these boys brought out the works; they had all kinds of tools, one guy had a chisel saw while the other guy VACUMMED; They had lasers, temperature gauges, they measured everything in short of the weather temperature outside to make sure that my TV is going to look perfect. AND it DID. The setup is perfect, and we're so happy with the way it turned out. Specials Thanks to the owner Robert- and his team.

2023-11-11T00:26:50.394Z

I am a tech savvy person and usually install all my TVs by myself. However, I purchase a 65 inch G3 and I needed a professional installation as I was mounting the TV in an entertainment center, requiring a mount with an extra long arm as well as extreme precision - the room for error was only 0.2 inch on both sides. This was above my skills. So I contacted Jon from SCV Audio Video and discussed the project and the special mount that I needed. Everything went extremely well - the tram showed up precisely on time, called in advance and brought all that was needed. They did an amazing job - the TV was mounted perfectly and the job was extremely clean. The amazing service, the level of professionalism, knowledge and precision exceeded all expectation. Now they have a client for life - I highly recommend their services and will always use them in the future!

2023-11-11T00:00:00.000Z

I am a tech savvy person and usually install all my TVs by myself. However, I purchase a 65 inch G3 and I needed a professional installation as I was mounting the TV in an entertainment center, requiring a mount with an extra long arm as well as extreme precision - the room for error was only 0.2 inch on both sides. This was above my skills. So I contacted Jon from SCV Audio Video and discussed the project and the special mount that I needed. Everything went extremely well - the tram showed up precisely on time, called in advance and brought all that was needed. They did an amazing job - the TV was mounted perfectly and the job was extremely clean. The amazing service, the level of professionalism, knowledge and precision exceeded all expectation. Now they have a client for life - I highly recommend their services and will always use them in the future.

2023-10-19T16:46:34.109Z

SCV Audio Video did amazing work for us recently. They added a few electrical outlets for us, installed some security equipment, and replaced lighting fixtures. Jon was our lead and he was great at having the team execute the list of jobs we had requested. We will high recommend SCV Audio Video to any of our friends and colleagues. Thank you for a great service!

2023-08-11T00:00:00.000Z

There is a reason why these guys have a five star rating. They really are that good. You can pay a little less to another company but you probably won't get the quality and customer care that they give. These guys went out of their way to give us extraordinary customer service. If I could give them ten stars I would. Robert and Jon, you have an amazing crew.