SCV Audio Video
2026-01-20T00:00:00.000Z
It's time to call out businesses for using AI slop that makes the customer's life more difficult. I've had so many bad experiences with automated AI help bots, or talking robots on phone calls and there has never been one single instance where it has made things easier for me as a customer. It's time we shame companies for doing it, and get them to bring back good old customer service again. I called and a robot answered the phone and asked me what my question was. I was immediately thrown off and against my better judgement, I asked my question. It told me that it didn't know the answer to my question and that someone would get back to me hopefully within the next 24 hours. I told it no thanks, I don't want the call back. Seriously? Someone can't even call your shop and get a person who can answer a question about whether you sell a specific type of item? I am choosing to go elsewhere, because of the inconvenience caused to me by the use of AI.
It's time to call out businesses for using AI slop that makes the customer's life more difficult. I've had so many bad experiences with automated AI h... More