based on 107 reviews
Excellent customer service and even better repair quality. Thank you CIV Team
Awesome service, the best to known. I really recommend this to anyone 💪🏽
Great customer service! Amazing and prompt responses!
Very professional! Both Carlos and Brandon were so helpful every step of the way. For all your car needs make this shop your first stop! My family appreciates you guys so much. Highly recommend 10/10
The customer service team is beyond Amazing!! They took of everything, I didn’t have to anything! They explained everything in detail and are always available when I called for anything! I highly recommend! Best service in town!
Very good shop
I had two of my vehicles involved in separate incidents and subsequently brought them to Car Care Collision Center for repairs. The staff demonstrated a high level of professionalism throughout the process, providing regular updates on the progress of the repairs. Upon completion, I was pleased to find that my vehicles were returned to me in a condition that exceeded their original state.
Fixed my tires up real nice, fast and great service, they really care agoutvthey customers
Peter was great, everyone very nice!!! We’re happy with the results
This place is phenomenal definitely recommend. Peter and Toni was a big help with guiding me about my car and the insurance company. I can’t forget about Carlos jr he was a big help too. when I came in to clean out my car he took the license plates off my car and helped me with my stuff.
They do a great job! Always come to them with my car troubles. Car is good as new!
CIV is great and Toni was very helpful!
Peter was phenomenal!!! From the time I drove up to the time I left nothing but pure greatness here at CIV collision center. The whole entire staff was attentive & polite. Also extremely clean inside the building.
I pulled up with my car they took care of me quickly with a smile
Best body shop in Boston. I only bring my car to this body shop. Great customer service. And on time. Nothing more that you can ask for in a body shop.
Carlos is the best and his workers is always on point with everything.
Very good and professional
Yall great! Would recommend everyone!
Great experience I would refer anyone to this collision shop
C IV provides an excellent business environment. The atmosphere is warm and inviting, making it a pleasure to interact with them. All of their employees are nice and know what they’re doing (especially Carlos Jr). I am confident that I will Continue to do business with them in the future.
The only place I go
Stella service all the way around.
The best!!! I recommend this shop to everyone!
I can’t say enough about this business. I got a flat tire, and I ended up in front of Car Care Collision Center. I was going to call AAA, & Branden came outside, and said he could change the tire & put my spare on. They did this while my car was stopped in front of the shop! They took my spare out, and put the spare on, & placed the damaged tire in the back of my vehicle!!! It took them 15 minute... More
I can’t say enough about this business. I got a flat tire, and I ended up in front of Car Care Collision Center. I was going to call AAA, & Branden came outside, and said he could change the tire & put my spare on. They did this while my car was stopped in front of the shop! They took my spare out, and put the spare on, & placed the damaged tire in the back of my vehicle!!! It took them 15 minutes, if that, & I was on my way. I offered to pay them, but they said it was not necessary! Unfortunately you don’t find many businesses like this anymore! Complete gentleman, & very professional!!! I would absolutely recommend this business. And I will be bringing my car back here in the future! Thank you very much!! Sue Less
Personable, helpful, and great service experience! Thank you!
Great work great people!
Businesses first approach knowledgeable about the car care. The staff is very friendly, helpful and most importantly take the time to walk you through the whole process to make sure you fully understand. I recommend CAR CARE COLLISION CENTER to any one who is have car issues. I’d give 10 star if were an option. Excellent job!!!!
Thank you CIV team! Excellent repair work! The color match was perfect! Thank you again and you have a customer for life!
I am incredibly grateful for your generosity and thoughtfulness. Thank you for going above and beyond to help me. I wanted to take a moment to express my deepest gratitude for all your help. I will always recommend CIV Care Care Collision Center. Thanks again, C.W. JEFFERSON
Branden was amazing! He was very responsive, attentive, compassionate but most of all professional. He clearly explained everything that I needed to know with my repairs, which was very helpful. Care Care Collision Center is honestly the best. I couldn’t have asked for a better service.
Awesome job quick repairs
This place is awesome!!!!! Thanks Brendvenfor all your help today and all of your help in the past.
The Team at this Establishment was great all my concerns were clearly explained the service from the beginning to the end was exceptional I’m very pleased with the outcome of my vehicle I will definitely recommend them to friends and family Thank you guys
The best shop in town!!
What an excellent job CIV did on my car in less than a week. The professionalism of Carlos and Branden was exceptional. They were affordable knowing I was paying out of pocket. The quality of work left me speechless. I highly recommend CIV. 5 stars!
Shop did an excellent job getting my car back to pre-loss condition along with constant Communication the staff was a very friendly and helpful within this process , They answered all my questions, took the time to explain what was going on and provided next steps. They treated me like I was family and I really do appreciate that. whenever I’m in need for car service I know where I’m bringing min... More
Shop did an excellent job getting my car back to pre-loss condition along with constant Communication the staff was a very friendly and helpful within this process , They answered all my questions, took the time to explain what was going on and provided next steps. They treated me like I was family and I really do appreciate that. whenever I’m in need for car service I know where I’m bringing mine. Less
Good people 💯
CIV has worked on my car on several occasions. The staff is friendly and efficient. The work was exceptional. My car looked new. I recommend this collision shop to anyone who wants top quality work and great customer service.
You guys do a great job
Very professional in the way they do business.
The staffs at the shop handled my insurance claim seamlessly. Branden and Carlos expertise really made a difference on the unfortunate outcome on my vehicle, made me feel at ease. No frills with these guys, just straight honesty and caring, and treat you like a person not like a number on their list to do.
Excellent Service ! Very professional
Vehicle done in a timely manner
I love this place. They take care of your claim from start to finish.
Excellent customer service Excellent job on the car repair Would highly recommend anyone who need car services
Great service all around
Customers service was excellent. I was guided correctly by all the attendants at the establishment. Alexa, CJ, and Shanice provided a remarkable experience and my vehicle was attended to immediately. Highly recommend!
Excellent Service!
Brandon and Carlos was very helpful and knowledgeable I will definitely recommend CIV to anyone
Carlos & Branden are Professionals. They made the process with my insurance company to the final product a smooth process. I highly recommend CIV Car Care Collision Center‼️
Brandon and Carlos provided exceptional customer service!!! I took my car to be serviced, unfortunately it was deemed a total loss.
The guy was very nice and professional. He drove me to enterprise to get a rental. My car was total loss and he helped carry my belongings from one car to the other. Which I was very thankful for. The gained a customer forever. 👍🏽
I was very pleased with the service that I received from you folks If Ever I need your services again I would kindly and expeditiously return a call to you folks God bless and much success thank you Anthony Stokes
Fantastic repair shop! They treated me like family. I won't take my car anywhere else! Thank you CIV Team!
Very courteous and professional staff. Made me comfortable while I waited for my service. This is my second time using this company and I would recommend these guys to everyone!!💯👍🏿⭐️⭐️⭐️⭐️⭐️
These guys are amazing!!! So communicative and made my repair process so easy. Hopefully my car does not need to return there but I would recommend to friends and family!!
Civ Car Care Collision is the place where you want to get your car fixed they do great work. They have great customer service and very knowledgeable about car insurance so they are willing to talk you through it. Anything from a quick estimate on your car or getting you a rental the Civ Care Team is there for you.
I have used several shops through the years CIV is by far the best, Very professional and organized, I dropped my vehicle off on a Monday and was told it would be ready Friday, Brandon from CIV called Thursday letting me know it was ready, WOW I have never had a shop get my vehicle done on time nevermind early, I would like to thank Carlos and Brandon for turning what normally is such a pain into... More
I have used several shops through the years CIV is by far the best, Very professional and organized, I dropped my vehicle off on a Monday and was told it would be ready Friday, Brandon from CIV called Thursday letting me know it was ready, WOW I have never had a shop get my vehicle done on time nevermind early, I would like to thank Carlos and Brandon for turning what normally is such a pain into a great experience, Thanks guys. Less
Great customer service! Well organized, very professional and personable.
Carlos jr was very nice and mature for his age very. Also, branden was the best he helped me with the the insurance company and ext. this shop is a very good auto body shop definitely recommend to get your car fixed.
Best experience at a shop the customers service was 2 to none
Great place to bring your car! I highly recommend everyone from Brandon to the owner!
Intake off my car couldn’t be easier. Can’t wait to see how their work looks.
These people do not play! They will get you right same day , I wasn’t able to get my car to their shop, so they called a tow truck , the tow truck already had 3 pick ups before me so instead they had someone drive from the shop to pick my car up with dealer plates!!!!! I was so ecstatic to hear my car was out the driveway, since I was looking for a shop that would tow it for me , for 3 days. They... More
These people do not play! They will get you right same day , I wasn’t able to get my car to their shop, so they called a tow truck , the tow truck already had 3 pick ups before me so instead they had someone drive from the shop to pick my car up with dealer plates!!!!! I was so ecstatic to hear my car was out the driveway, since I was looking for a shop that would tow it for me , for 3 days. They did all this same day , same hour ! I came into do paperwork and was greeted by the most welcoming and gregarious staff. I will absolutely be recommending CIV to my friends and families and assure you , that you have came to the right place! Much thanks to Brendan (I hope I spell that right ), he assisted me and explained my process to me very thoroughly, making sure I had a great understanding of what was going on. I appreciate your help so much ! Less
I would like to thank the entire team at COV Car Care Collision Center for providing top notch services for the vehicle that I brought to the shop. I would recommend this place to anyone who is looking for great service.
Great customer service and outstanding job. The car came out like brand new. I will recommend this shop to everyone. Thanks!
CiV Car Care Collision Center is truly exceptional. I highly recommend their services to anyone in need of repairs. My son had his 2011 Nissan Maxima repaired here, and the results were so impressive that it looked brand new. I wish I had photos to share!
Carlos and the team at CIV Car Care Collision Center provide exceptional service. They have fixed a number of my vehicles and consistently exceed expectations. Carlos and his team are professional, thorough and accommodating. I was informed during the repair process and Carlos even helped me get a rental car. I wouldn’t bring my cars anywhere else.
Excellent body work
They did an amazing job on my tailgate I was in and out in under 2hrs and they’re supper friendly.I’d highly recommend!!
My headlight, front bumper, and right side mirror were damaged. Decided to choose CIV Car Care Collision to repair my car. Their customer service was great; they answered all the questions and concerns I had. Once I informed my insurance that I was going to CIV for my repairs, they took over and corresponded with my insurance throughout the entire process. Which was extremely convenient. When I g... More
My headlight, front bumper, and right side mirror were damaged. Decided to choose CIV Car Care Collision to repair my car. Their customer service was great; they answered all the questions and concerns I had. Once I informed my insurance that I was going to CIV for my repairs, they took over and corresponded with my insurance throughout the entire process. Which was extremely convenient. When I got my car back, they exceeded my expectations. They did an impeccable job. I couldn’t be more satisfied with their professionalism and work! Less
This is the only shop I will ever bring my car to they are so professional and the work they do is superb!! Carlos is the owner, he is so kind, great communication and isn’t in the business of ripping people off. I’ve gotten body work done to my car through the years and I am always in disbelief at how clean the work they do here is. A1. Highly recommend
The service is always above and beyond. Carlos will make you feel like a family member. His level of professionalism and care is unmatched. If I get into a car accident, I will call CIV before my insurance company. Thank you, Carlos!
Carlos was great . Awesome service
My vehicle was damaged by a tree branch. I took it into CIV Car Care Collision Center for repairs. The owner carefully assessed the damaged and assured me that he would take care of the damages. I dropped my vehicle off and a few days later my car was ready. My vehicle was returned to me looking brand new and it's like I have a new car. All the dents and scratches were removed and I have a fresh ... More
My vehicle was damaged by a tree branch. I took it into CIV Car Care Collision Center for repairs. The owner carefully assessed the damaged and assured me that he would take care of the damages. I dropped my vehicle off and a few days later my car was ready. My vehicle was returned to me looking brand new and it's like I have a new car. All the dents and scratches were removed and I have a fresh paint job. Thank you for the great work. Less
Carlos is one of a kind. Just when you think people are bad One appears among us all. Carlos is heaven sent. Helped with rental, quick appraisal and quality work. super appreciated. November 2021
Freaking love this place, a customer at my job hit my car a week before my birthday. It was a scrape not too bad but i knew I needed it fixed cause who doesn’t want there car to look good… dropped it off Thursday and got it back Monday in amazing condition looked like a whole new car …. someone even cleaned the inside for me! Thank you again and I will be posting before and after pictures to sho... More
Freaking love this place, a customer at my job hit my car a week before my birthday. It was a scrape not too bad but i knew I needed it fixed cause who doesn’t want there car to look good… dropped it off Thursday and got it back Monday in amazing condition looked like a whole new car …. someone even cleaned the inside for me! Thank you again and I will be posting before and after pictures to show the amazing job they did… I’m so happy with the quality, customer service friendly and reasonable prices !!!!! Less
The only place I bring my car if and when I need anything done from autobody to mechanic work. They are very professional, informative, and knowledable. Cj was able to assist me every step of the way from communicating with the claims adjuster to making it convient to return my rental. HIGHLY RECOMMENDED A++
I highly recommend CIV Car Care for all of your vehicle's needs!! The staff here is very friendly, professional, and above all KNOWLEDGEABLE!!! I am very pleased with my vehicle's paint job! The finish was flawless! I was kept in the loop every step of the way and the turnaround time was right on time. Looking forward to my next visit with CIV Car Care.
The owner is a gentlemen in a man of his word. The place was well kept and clean. Is employees were very nice as well and professional. Also he has a good report with other businesses. Thanks CIV CCCC
Took my care in and when I picked it up it looked brand new. Loved the service and did the job in great time, would definitely recommend this shop for anyone looking to have a great done on there car.
I recommend the shop to everyone and anyone a highly recommended body shop in Hyde Park. The owner Carlos is a wonderful person and very professional and works great and in a timely manner to help you with everything you need. I would definitely do business with them again
Great service!! Took my car to CIV after an accident and they helped me connect with a rental, kept me updated on my repairs and provided excellent customer service. My car was ready for me in no time and they did outstanding work, is like new again. CIV exceeded my expectations!! Thank you CIV!!
I had an accident over 3 weeks ago when a bicyclist ran a red light and rode right into the front driver side of my Acadia causing more damage than I thought a bicycle could do. The whole front driver side was smashed in, headlight destroyed and windshield spider cracked in numerous places from one end to the other. A friend suggested CIV Car Care Collision Center and I would like to say this was... More
I had an accident over 3 weeks ago when a bicyclist ran a red light and rode right into the front driver side of my Acadia causing more damage than I thought a bicycle could do. The whole front driver side was smashed in, headlight destroyed and windshield spider cracked in numerous places from one end to the other. A friend suggested CIV Car Care Collision Center and I would like to say this was a GREAT suggestion. Professionalism of the owner, Carlos, was immaculate. He guided me through the process from beginning to end. And I got my car back looking brand new. Not to mention they even detailed the entire inside. If you're ever in need of any car work, I would advise you to contact CIV Car Care Collision Center before you go anywhere else. You won't regret it. Less
Awsome service and my car looks brand new 😁😁😁😁😁
I used CIV Car Care when my car needed a make over after an accident. They kept an open line of communication with me, had great customer service, and had me back on the road in no time at all. I highly recommend you use their services.