Scott was very professional and quick. I highly recommend him.
5
Oct 09, 2024
very nice customer service from scott, would definitely recommend coming here.
5
Oct 02, 2024
Eric is amazing good guy to keep around
5
Sep 27, 2024
Scott was amazing. Really a gem. Stop by for all vacuum repairs.
5
Sep 17, 2024
Eric is very good at his job! Thank you!
5
Aug 24, 2024
The Y Mop is about the most amazing mop I've ever used! You will never go back to a swiffer after using this electronic genius. Instead of putting your back into mopping, it propels for you and also rises up on baseboards!! I like my floors clean, and I love love this rechargeable mop! Highly recommend! Thanks David's Vacuums
5
Aug 22, 2024
Eric is great. Great customer service, communication. Get your vacuum fixed here.
5
Dec 23, 2023
Did a GREAT job changing the cord on my vacuum! It was done in a timely manner and everyone was polite and helpful. Glad I bought there.
5
Dec 16, 2023
Just went in to get my vacuum cleaner serviced and was surprised to find out they have a power moping system and air filters! There is a package discount if you purchase multiple items. They will also give you credit for your trade in too. You can try all the products as they have oatmeal and other dirt products like charcoal on tile... they will let you see how everything actually works. Eric...
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Just went in to get my vacuum cleaner serviced and was surprised to find out they have a power moping system and air filters! There is a package discount if you purchase multiple items. They will also give you credit for your trade in too. You can try all the products as they have oatmeal and other dirt products like charcoal on tile... they will let you see how everything actually works. Eric and Jesus are super nice as they demonstrate how to use the products and even how to change the bags, mop heads and filters. They have 0% financing too. Eric is sooo knowledgeable about everything!!! He explained the advantages of the direct vacuums and their warranties also. Jesus speaks Spanish too. Such a refreshing change from other stores with no knowledgeable sales people at all. Eric was able to answer all my questions. It was Jesus's first day and they make a great team. It was the most fun I have ever had shopping for cleaning equipment! They even carried everything out and loaded it into my SUV! Customer Service is the best here...shop local and support your community!
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5
Jul 21, 2023
Went a fee weeks back because my older model Oreck smelled like burnt rubber when vacuuming. There was a new gentleman in the store (I did not catch his name, but he works on Mondays) who took care of me and showed me the problem. He explained to me in detail what was happening and showed me how to clean it myself next time. I left their with a better understanding of my vacuum, and no expensive ...
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Went a fee weeks back because my older model Oreck smelled like burnt rubber when vacuuming. There was a new gentleman in the store (I did not catch his name, but he works on Mondays) who took care of me and showed me the problem. He explained to me in detail what was happening and showed me how to clean it myself next time. I left their with a better understanding of my vacuum, and no expensive bill. This is a much different experience than what I've had there in the past. I will definitely be back!
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5
Jul 06, 2023
Scott is a true professional! He helped me to locate a part to repair my Kenmore canister vacuum. I highly recommend Scott at the Snellville location of David's Vacuums.
5
May 30, 2023
I purchased a Oreck T21 vacuum as a replacement to my other Oreck. This is a great vacuum. I like the fact that it goes under my bed and the cleaning suction is fantastic you can see the items popping on the floor
5
Mar 18, 2022
I purchased a David vacuum cleaner and it’s the best I have ever owned. Eric was so helpful picking out the best model for me. I highly recommend this vacuum to everyone.
5
Mar 15, 2022
Was a very good experience, really well informed about products!👍
5
Aug 31, 2021
I took my old Hoover here. Susan found the belt was broken and made calls to get a replacement. She was so gracious and helpful. High praise.
5
Jun 19, 2021
Always very professional and knowledgeable. And all the vacuum and supplies are great
5
Jan 27, 2021
Very kind and prompt service
5
Sep 17, 2020
Very good location for repairs and service.
5
Sep 02, 2020
Ms Susan was so kind and helpful on my first vacuum service visit. Thank you so much ms Susan
5
Aug 24, 2020
Highly recommended. Eric is great and really knows his product.
5
Jul 15, 2020
Susan always goes up and beyond helping me with my products. I dont go anywhere else for my carpet needs.
5
Oct 06, 2019
I call to see if they carry a bag retainer clip..i misplace after disassembly and put bag in laundry . A lady give me and no charge.
5
Aug 16, 2019
How pleased I was with Eric Twiggs! No sales pitch! I brought in my 19 year old Oreck for a tune up and thought about a new vacuum before even before bringing my vacuum inside. I asked about the cordless ones on display and he showed them to me with no pushy sales talk. I went home with a Riccar! Beautiful! No cord to trip over and find power outlets in different rooms as I vacuum. Here's...
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How pleased I was with Eric Twiggs! No sales pitch! I brought in my 19 year old Oreck for a tune up and thought about a new vacuum before even before bringing my vacuum inside. I asked about the cordless ones on display and he showed them to me with no pushy sales talk. I went home with a Riccar! Beautiful! No cord to trip over and find power outlets in different rooms as I vacuum. Here's to another 19 years of cleaning! (That will make me 93!)
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5
Jun 07, 2019
I have three of my Oreck machines from there, real nice people and when I have to have something done to my vacuum cleaners they fix it without charging me.
4
Jun 06, 2019
I like having a vacuum store so close to home that will fix my unit on site.
5
Apr 29, 2019
Love my Oreck and Bruce takes exceptional care of the vacuums!
5
Dec 19, 2018
Good place for buying a vacuum cleaner and to get one repaired
5
Nov 29, 2018
I love this store! Great staff and customer service!
5
Nov 11, 2018
All the associates as well as the owner are just exceptional.
The owner always exceeds my expectation.
5
Nov 06, 2018
Had excellent service with my cleaning plus purchased needed products. Also, tried out the Oreck floor / rug cleaner. Works great a idea on my list to purchase. Thank you to all the staff plus some customer for their reviews while I was there.
4
Oct 01, 2018
Great service, helpful staff.
5
Sep 26, 2018
Always pleasant! Love that they remind me when it is time for service!
5
Sep 17, 2018
Went miles out of my way to this store because of their customer ratings. I was not disappointed. Very knowledgeable. Very helpful. Very good staff. Would highly recommend for any Oreck user or any carpet/floor care person in the great ATL area.
5
Sep 06, 2018
Very professional and knowledgable. They really know their stuff and are available to answer all questions even on the phone. We did buy something that had to be returned because of something beyond their control, and they made the process super simple and painless!
5
Aug 06, 2018
Everyone at the Snellville Oreck Store is so helpful and very nice! I will use them for all of my vacuum needs. Thank you so much!
5
Aug 01, 2018
Friendly, professional and prompt. Love the warranties.
5
Jul 31, 2018
I had used an Oreck Commercial upright vacuum cleaner a couple of times at work, and loved it. So, I wanted to get one for my house. It is so lightweight...the one I had weighed close to 20 lbs. with all the attachments on it. I called and spoke to a very nice lady who gave me info on all 3 of the commercial uprights they had. Several hours later I went to the store, tried out the vacuum cleane...
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I had used an Oreck Commercial upright vacuum cleaner a couple of times at work, and loved it. So, I wanted to get one for my house. It is so lightweight...the one I had weighed close to 20 lbs. with all the attachments on it. I called and spoke to a very nice lady who gave me info on all 3 of the commercial uprights they had. Several hours later I went to the store, tried out the vacuum cleaner and purchased it along with some bags. I love it! It picks up all of my shedding dogs’ hair and everything else. The only thing that is somewhat negative is vacuuming from carpet to an area rug. It is a little hard to push on a rug. Other than that it is great!
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5
Jul 30, 2018
Excellent service. Very good and professional.
5
Jul 29, 2018
Love this store!! Excellent customer service!
5
Jul 25, 2018
Muy ricos los tacos y buena atencion
5
Jul 25, 2018
The service technician is absolutely amazing! He’s always friendly and willing to assist in resolving any issues I have!! I can’t say enough good things about this store and all the employees!! I always have a good experience when I visit this store!!
4
Jul 22, 2018
Very helpful and responsive. We'll be back!
5
Jul 22, 2018
Clean store that had every Kirby part I asked for!
5
Jul 19, 2018
The friendly people there are always so helpful!
I’ve bought many Oreck products there through the years and now live in Decatur but return there for my Oreck needs.
5
Jul 19, 2018
Great customer service and vacuum was ready in a timely manner
5
Jul 19, 2018
Our service experience was great! It was done in the time provided. Staff was friendly.
5
May 17, 2018
All of my residential and commercial machines have been purchased here. The sales team is great and I am always greeted and promptly serviced. I enjoy coming to this location for new products and minor repairs.
5
Aug 01, 2017
New sales team serviced my vacuum in under the 7 days promised. They also introduced me to all their cleaning products. I was especially impressed with the all in one stain and odor remover GONE. Certainly came away with a great customer service experience!