Both Connor and Brian were extremely professional and friendly . Everything was done well and they, both were very efficient and helpful .. good job!
5
Apr 26, 2024
Amazing store with amazing service!!! Connor is amazing and knowledgeable!!! He deserves a raise!!! :-)
5
Apr 22, 2024
Bryan and Conner are so helpful. Excellent experience.
5
Apr 21, 2024
Bryan is a great Sales Manager!
5
Apr 20, 2024
Connor was a personable salesperson who did not use high pressure and thus made it a great experience where I ended up buying more things than I originally came in to get.
5
Apr 19, 2024
Thanks to David’s vacuum cleaner company for unclogging my Miele Vacuum cleaner head they were very professional and accommodating. I highly recommend them.
5
Apr 17, 2024
I came in looking to get my old Dyson fix/services. However, Conner and Bryan were very well informed on the self service tips. Honestly speaking I was to lazy for the self service, that I went with a bag vacuum over canister it just make my life easier. Greats job to the both of you on customer service
5
Apr 17, 2024
Mr.Bryan went the extra mile to not only deliver me my vaccum, but to teach me how to use it. I truly love the service David vacuum provides. I was telling my neighbor about the great services and he was interested in getting a new vacuum as well. Thank you !!!
5
Apr 16, 2024
Wow both Bryan & Connor were fantastic! They were kind patient & explained several new vacuums to me with great detail! They were great & I bought a new vacuum. I love David Oreck products for 40 yrs.
5
Apr 15, 2024
Great service. Great products. The staff was really friendly and helpful.
5
Apr 15, 2024
Brian and Connor were fabulous! They were knowledgeable and cheerful servants of our best interests!!
5
Apr 13, 2024
I wanted to take a moment to compliment and thank Conor, Brian and their Boss, Brian, for assisting me as I had my David vacuum serviced and the purchase of new products. They were so courteous and professional as they helped me become acquainted with the products. If I didn't live 15 miles away; in Atlanta it took me 40 minutes to get there, I would go see them more often to learn about new pr...
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I wanted to take a moment to compliment and thank Conor, Brian and their Boss, Brian, for assisting me as I had my David vacuum serviced and the purchase of new products. They were so courteous and professional as they helped me become acquainted with the products. If I didn't live 15 miles away; in Atlanta it took me 40 minutes to get there, I would go see them more often to learn about new products.
Thanks again for making my experience great! You guys are AWESOME and need a million dollar raise!
Thanks again!
Cindy
p.s. Love my new Houdini-2HR/YMOP.
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5
Apr 12, 2024
Great customer service and products available. Very impressed with the Salesmen knowledge of the products
5
Jan 17, 2024
Stopped to grab some parts for my vacuum. Rebecca help me out she was great.
5
Jan 10, 2024
Rebecca was incredibly nice and helpful.
5
Dec 04, 2023
The customer service is great! I really recommend this location
5
Nov 24, 2023
I lost a screw to my vacuum bottom plate and I went to David's Vacuums. I met Rebecca and she was so helpful to find a replacement screw for my vacuum. She won't even take a penny for it. My experience with David's Vacuum was outstanding
5
Nov 06, 2023
Mr.Tyler was wonderful with customer service and helping me out my problem
5
Oct 10, 2023
Could not be better. Helpful, courteous and efficient. left my small canister with them while I ran errands and came back to a fully functioning machine. Kia and her manager are a credit to our local business community. Thanks ladies and my kitchen floor thanks you too!
5
Sep 26, 2023
Excellent customer service, 10/10.
5
Jul 01, 2023
Quick help and easy process
5
Mar 24, 2023
This is far the most incredible experience I had at this store in a long time. Dee is amazing straight forward told me the truth and super nice.
5
Mar 23, 2023
Customer services at its best. Dee was so courteous and friendly. I got there at 6:30pm hoping to get lucky since they close at 6:00pm, I did and she did not rush me but let me come in and kindly helped me get everything I needed. Best place to shop for your vaccum’s and supplies plus leave with a great energy.
4
Mar 06, 2023
Great customer service.
5
Feb 16, 2023
Got a quick answer to my question about our Riccar 8900. Thx!
5
Feb 08, 2023
Very Much Appreciated how Staff at David's Vacuum supported my Hoover Vacuum Warranty Repair. They quickly recognized that the vacuum could not be repaired to good working condition and petitioned Hoover for a replacement. Thanks to David's Vacuum in Marietta, I now have a brand new Vacuum Cleaner, replaced by Hoover. All Thanks to the David's Staff. Very Thankful
5
Feb 01, 2023
Scott was knowledgeable & patient. Gave me a lot of options. Did not purchase that day but will buy there soon.
5
Jan 25, 2023
Doretha was very friendly and helpful. Excellent employee!
5
Jan 05, 2023
I had a great repair experience with Juan fixing my Dyson. It turned out quite simpler than I thought thank goodness but he was very nice to help me
5
Dec 07, 2022
Brian G was very helpful and friendly. I brought my Bissell cleaner in and although it couldn’t be fixed, he set me up with a new one and was as quick as he could be with my two little kids in tow.
5
Sep 23, 2022
Dee who works in the Marietta, GA store has been just fabulous! She was very helpful and has gone out of her way to get a vacuum being repaired at the Kennesaw store to the Marietta store for me! Customer service at its finest!
5
Mar 02, 2022
Scott helped me and it was a pleasant experience !
5
Nov 06, 2021
My Oreck vacuum broke and needed it fixed on short notice. I scoped out some reviews and took it to David’s. I was immediately greeted by the very friendly Scott, and before I even realized what was happening, less than ten minutes after my arrival I was handed back a perfectly functioning vacuum. I couldn’t believe it was already fixed. Shockingly good service!!
5
Oct 28, 2021
Store has new customer care staff that are friendly, listen to your needs and service with a smile!
Store is clean and well organized and can meet most price points on a high end vacuum!
Sebo, Miele, Riccar, Simplicity and now our very own David in honor of the founder, Mr. Oreck himself!
Servicing all brands!!
5
Oct 12, 2021
I’ve been coming here for years for purchases, maintenance and repairs. The experience has always been pleasant and professional. They did a small repair on my Oreck vacuum today with a smile and there was no charge. Very satisfied! Thank you, Lora.
5
Sep 01, 2021
Fantastic customer service!
We had an issue with our Oreck and they serviced it top to bottom, and later when we had more problems, they fixed it with no questions assked - these folks are some of the best in the business and they stand behind their work!!
5
Aug 21, 2021
Great knowledge and customer servicemen.
5
Aug 12, 2021
Damon and Michael were fantastic! They helped me out big time. I finally found a place I can trust to handle my vacuum needs!
5
Aug 11, 2021
Very helpful for me to find lightweight vac for hardwood floors.
5
Aug 08, 2021
My vacuum roller was not turning. I assumed it was a broken belt and took it in for repair. Michael turned on my vacuum and determined the problem was a different issue. He fixed the vacuum while I waited and did not charge me. This is now my forever vacuum and house products center store!!
5
Aug 02, 2021
Awesome service and very helpful. Worker helped explain information that I was completely unaware of to help me save money and the hassle of a broken vacuum. Highly recommend!
5
Jul 30, 2021
Eu adorei essa loja, Michael tem um excelente atendimento, explica e sabe tudo do que vende na loja. Com certeza essa vai ser a primeira compra de muitas. Obrigado Michael
5
Jun 25, 2021
Scott was awesome. My Oreck vacuum cleaner is over 8 years old. The belt just broke. Ran in and Scott repaired it and the worn out handle within minutes. He showed us how to replace it in the future and he could not have been nicer. I will definitely go back to David’s vacuum in the future!
5
Jun 25, 2021
Absolutely incredible service!! We walked in and Scott repaired our 8 year old vacuum on the spot!! Good as new in no time. We couldn’t be more pleased. Not sure about the previous reviews. We will definitely buy our next vacuum at this location.
5
Jun 17, 2021
Michael went above and beyond to get my Oreck back in tip top shape. I’ll be coming here for anything vacuum-related going forward!
5
Jun 12, 2021
Bought our Riccar R25P vacuum from Michael, the sales rep. He did a good job selling and explaining the machine to us. A couple weeks later had to take the machine to the store for additional training. He was friendly, helpful and professional. Good experience.
5
May 26, 2021
I needed a battery for an original Dyson stick cleaner. David's Vacuum in Marietta got the battery, fast and Micheal even took the painstaking time to install the battery. My Dyson now works beautifully and I'm very appreciative to have found this store & Michael.
5
May 17, 2021
Michael was very Informative on my Hoover vacuum cleaner as well as upgrade options on better products in the future. Did belt repair on my vac no charge. I will be back for regular maintenance issues etc..
5
Apr 09, 2021
Michael, the manager, fixed the belt on my vacuum in no time flat and I’m on my way! I’ll be sure to come back when it’s time to buy a new vacuum! Excellent service!
5
Apr 08, 2021
Great support and helpful! Helped me narrow down which one to go with as well as how the warranty works. Answered all my questions.
5
Mar 02, 2021
Michael is very helpful and knows his products and does great service on the vacuums!
5
Mar 02, 2021
The guy at the Oreck Marietta store was great! He went through all of my service options with me and was very helpful. He gave me options for purchasing a more updated version of my vacuum just so I would know what else is out there. He was also very knowledgeable about all of the products.
5
Oct 12, 2020
I purchased the Riccar Supralite and am pleased with my purchase and the service I received in store. Michael even followed up with a phone call to make sure I loved my vacuum, which I do. I didn't think anyone did that kind of thing anymore. Thank you, Michael!
5
Feb 08, 2020
Laura that works at this store was fantastic in selling me a Simplicity cordless vacuum. I had bought a different one that didn’t work great. I returned it and Laura convinced me to get this simplicity. It is an amazing vacuum, light weight and powerful with loads of attachments. I highly recommend this vacuum and this store. Laura is fabulous.
5
Jan 07, 2020
I recently had my vacuum serviced here and was experiencing a burning smell while vacuuming. Brought my vacuum in and they fixed it on the spot at no cost to me.
5
Sep 27, 2019
Picked up bags for my vacuum cleaner. Had to wait a little bit as there were two people ahead of me. Sales clerk was very pleasant.
4
Mar 31, 2019
Great store, staff is so friendly and very knowledgeable. I bought the newest vac and it is all they said it would be. Thank you Stephanie and Angie.
5
Feb 12, 2019
I was only looking at the price of the Oreka and I ended up getting stuck with the care Dec. Suoer kind, polite and knows all the information about vacum and tips. She deserves 100 star. Thank you Dec. :))))))))
4
Nov 26, 2018
Called ahead and reserved the orbiter at Merchants Walk after waiting for 4 days at my Kennesaw store for one to be available. Marietta associate was friendly and helpful. When I returned the machine the next day, a different associate pretty much had no clue how to receive it, where my temporary charge slip was, or that there was a charge slip in existence. I had to explain to him how the transa...
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Called ahead and reserved the orbiter at Merchants Walk after waiting for 4 days at my Kennesaw store for one to be available. Marietta associate was friendly and helpful. When I returned the machine the next day, a different associate pretty much had no clue how to receive it, where my temporary charge slip was, or that there was a charge slip in existence. I had to explain to him how the transaction was made the previous day. He made a call to someone and she guided him through the process. I saw where he got the charge slip for me, and wasn’t comfortable with them keeping my credit card info and signature in an unsecure location either. All in all everything worked out, but I think associates should know how to perform their job and have supervision at all times while in training.... and should never be alone to assist customers when they don’t fully grasp the process. And personal customer info should always be kept locked up. A bit of bad management there. Machine worked fine, but you now have to buy your circular carpet brush. It no longer comes with the machine.
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5
Nov 20, 2018
The young woman in the store as well as the repairman in the back went above and beyond to help me fix my 1991 vacuum. After weighing the cost of replacing parts no longer available(motor was fine) I decided to purchase a new vacuum. They put my old one back together and made it usable. I have since donated it. This is a testament to the Oreck vacuum and the people who service them. Thank you.
5
Sep 25, 2018
I have been doing business at this Oreck store for years. I love all the vacuums I have had, and the other cleaning products. They are always very nice and friendly, and helpful..
I highly recommend this Oreck location..
5
Sep 17, 2018
Wonderful vacuum. Very strong and light weight and very reliable.
5
Sep 14, 2018
These guys are great, they have my highest recomendations
5
Sep 10, 2018
Friendly, helpful staff. Thank you!
5
Sep 04, 2018
I stopped in to have a DustBuster vacuum checked. since it was not working properly. We all agreed it was best to purchase a new one and trading in the old one. Every one in your store was very polite and professional and clearly knew their products. This made it much easier in making this purchase. Thank you very much.
Jon S. Arth
Attorney at Law
5
Aug 22, 2018
Good service.
5
Aug 01, 2018
Love this Store. Staff are extremely helpful and knowledgeable. I have bought numerous products and have loved them all. I also appreciate the occasional phone call to let me know about upcoming promotions as well as friendly reminders that a cleaner is due for a service.
5
Jul 27, 2018
Every experience here has been met with nothing less than the best customer service! And I love my new vacuum! I highly recommend this store!
5
Jan 01, 2018
I have been in here several times for misc. supplies and they have always been helpful. This time I had a clogged Miele upright. They did a thorough check to see if it could be resolved without taking it in for service. It was obvious (even to me) that it wasn't that simple. Though it took longer than expected, they fully communicated with me. When I went to pick it up, there was no charge as the...
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I have been in here several times for misc. supplies and they have always been helpful. This time I had a clogged Miele upright. They did a thorough check to see if it could be resolved without taking it in for service. It was obvious (even to me) that it wasn't that simple. Though it took longer than expected, they fully communicated with me. When I went to pick it up, there was no charge as they don't charge for "blockages". I paid for the filter that did need replacing (truly) but otherwise there was no charge even though they had obviously put time into servicing the unit. That is customer service and I will now buy bags from this store rather than online.
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5
Feb 24, 2017
Grate salesmanship. Michael was so helpful that he even stayed open late on a Friday night to let me buy a vacuum. Not only that, but he gave me the ultimate hook up in price.