I give David Vacuums on Ciff Road 5 star. Ahmed is wonderful he has answers for my questions about vacuums, carpet cleaner and air purifiers and if he has to look it up he will call as soon as gets the answer. I really appreciate his loyalty to help me . He remembers his customers really gives the feeling of a small town shop you don’t find that at stores now a days! Thanks Ahmed for giving your great customer service! Less

Ahmed, the manager at David's Vacuum in Eagan has been there every time we've needed him for fast service and purchases of vacuums for our apartment cleaning needs. We own and operate about 800 apartments in the twin cities and keeping them clean is a top priority. David's Vacuum is crucial to supply our business with professional grade vacuums at very good values. Before David's Vacuum, we bought vacuums from Amazon and Menards and all of them 100% of the dozen or so that we bought broke within three months of daily regular use. And they were hard to maintain. The vacuums at David's Vacuum that we have bought are all easy to maintain, for instance the brush rolls come out easy for cleaning. And the vacuums are easy to disassemble and clean out clogs that can happen from time to time. Also, the warranties are fantastic and the vacuums from David's are high quality German built high quality with no downtime yet! We have bought both battery operated light work vacuums for quick cleaning, touch ups as well as work horse vacuums that work everyday reliably. I can't say enough about Ahmed as an individual representative of David's. As the face of David's for our business, we consider Ahmed, the manager in Eagan as a key vendor relationship for us. Less

I used to buy my vacuums from department stores and believed they were normal items to replace every few years. Walking in to David’s Vacuums in Eagan was my first time looking in to a specialty store and I continue to be impressed! I invested in my vacuum back in July and very recently managed to clog it. I was not able to fix it myself so I called up the store and the response was “you purchased with us so of course we will take care of you!” I dropped it off with Ahmed and it was repaired within two hours at no cost. When I picked it up, he took the time to show me what happened so I could fix it on my own but also reminded me they are always available to help. They also reach out to their customers on an annual basis for a tune up to keep the vacuum in top condition! I will be a long term customer and I’d encourage anyone even remotely curious to check them out too! Less

I needed a replacement for Bissell SpotBot due to damaged hose. The store manager, Ahmed, was very friendly & professional. He assisted me in returning & obtaining a replacement. The new SpotBot arrived on the date promised. He was very knowledgeable about new vacuums in store for purchase. He was very enthusiastic about the quality of vacuums for sale. It was obvious he enjoyed his job & the products he offered. Less

I own a cleaning company that services the greater Twin Cities area and we have a fleet of residential and commercial vacuums. I've previously used a different vendor for our vacuum needs and after many issues I finally decided to go elsewhere. I am SO pleased with having found David's Vacuums in Eagan! I initially walked into David's with pretty low expectations and after my first visit in, I knew this would be our new vendor. Ahmed (the store manager) is wonderful and has really impressed me with his knowledge of the equipment he sells and services, but is also just a very pleasant person to do business with. He is friendly, efficient, and honest about what to expect in terms of ordering parts, the time it will take for service, and is up front about pricing as well. I couldn't get over how much better of an experience I had at David's Eagan than I did at our previous vendor! I brought in one vacuum for service, traded one in for a credit, and am now proudly boasting on our website that we use DAVID vacuums along with our Riccar line. Not only are these machines seemingly identical in their overall look, but they use the same bags which makes my life easier when managing inventory. The machines we purchased (D2000) have been amazing and I can't tell the difference between our DAVID and Riccar machines. This is incredibly important to me as we only use top tier products and equipment in our clients homes/commercial spaces. The D2000 seems to be a little stronger of a machine than the Supralite, even though they have the same motor. Either way, these were purchases I am very pleased with and plan to continue purchasing these machines as we grow as a business. I am not sure what the lower reviews are about but they must be during a transition of ownership/management. I cannot say enough good things about this location and am looking forward to continuing our business partnership! Less

My wife and I brought in our 8 year old Oreck XL for some warranty work and some needed repairs. I told my wife in advance that we were not leaving the store with a new vacuum having talked with a smooth-talking salesman. Jake Choinski met us in the store. He told us what could be fixed under the warranty and what it would cost to make some other repairs not covered by the warranty (items that wore out due to normal wear and tear). He opened up the section where the motor and roller bar were located and pointed out why the vacuum was giving me some of the problems. Jake was very knowledgeable about our unit and explained what our options were. To make a long story short, we walked out of the store with a brand new David's D2000 vacuum --- fully confident that we had made the best decision and not having the least bit of buyer's remorse. The new vacuum works great. Thanks Jake and Merry Christmas!! Less

Consistently a great experience both in product and service. We’ve owned 4 units in our lifetime and have to say it’s worth every penny. This time around I needed a part. My daughter was aggressively vacuuming yesterday and somehow took the belt cover plate clean off. Matt not only was able to identify the part but was able to find exactly what I needed. He took the time to show me how to install it (if I had the vacuum present I’m sure he would’ve put it on too.) We need more Customer Service people like Matt. Oreck, please work on cloning him. Less

Very helpful. Knew the advantages and features of each model, helped me pick one that fit our requirements. Included 10 annual checkups, where they fix it up and check belts, power level, and help find any cord problems. I use the Oreck dry cleaning system for our carpets and after doing so (they loan me an orbiter floor buffer for it, free), they refurbished my machine AGAIN just because I had used it to clean up the dry cleaning powder. Have been a customer for years and they've always been very helpful. Less