5
This store in GREAT for any one who wants to seriously clean their floors & carpets. We were blown away by the amount of knowledge, incredible cleaning tips, impressive live demonstrations and friendly customer service we received from Tony Cross. He is AMAZING!!! The store also has a fantastic selection of cleaning products. A+++++ across the board!
MM
5
I had a great experience here. I would recommend everyone coming to see Tony.
LK
5
This store will blow your mind! I will never buy a vacuum anywhere else. Tony was super friendly and helpful!
JP
5
Tony was exceptionally helpful and informative. I highly recommend him and Dave’s Vacuum at Memorial location.
DH
5
I stopped by because my Dyson had lost its suction. As soon as I walked in Tony greeted me and told me that it had not lost suction but I just needed to change my filters. He was so kind and could have sold me a new vacuum or taken mine for a "repair" but he simply told me what I needed to do. I would go back to Tony in a heartbeat.
SD
5
Tony was so helpful and knowledgeable of all the vacuums. He listened to my needs and helped me pick the best vacuum for our household. I highly recommend talking with him for all your vacuum needs!!
PJ
5
Tony was awesome. Very knowledgeable. We will edit this review when we get our vacuum back.
JB
5
Tony was great! Helped us figure out what vacuum options to look at and was very knowledgeable. Happy with my purchase and service.
AL
5
Great experience with Tony, very friendly and informative. Helped us decide on a great Riccard vacuum. Will definitely be back for service.
M&
5
Tony was great! And quick with service. I highly recommend him!
KS
5
Tony is a real PRO. He solved my problem and there was no charge for his help and advice. I gladly spend my money at this shop because they save me money whenever they can. They stand by their products and are always knowledgeable and helpful. Old school service! I’m glad to have them in our community.
AW
5
Tony is a great salesman, he knows what he is talking about and he will take time to explain you the options and what machines do and why. I would definitely recommend, from what i saw this are great quality vacuums that are meant to last.
XF
5
My vacuum stopped working & i called & was told I could bring it in the store. I went & Hunter was extremely helpful & knowledgeable. He was able to fix it right away & even cleaned it. I would highly recommend!
AH
5
The 2 guys in there worked really hard and did a really good job getting my vacuum back to me!
JO
4
I came in because a Bissell steam cleaner I purchased from a big box store wasn't working properly after only a couple of months. Bissell's warranty department recommended this store, and I'm so glad they did! The gentlemen working here is very nice and handled everything for the manufacturer warranty, and about a week later, I was called to say it was ready for pickup. They worked very quickly a... More
I came in because a Bissell steam cleaner I purchased from a big box store wasn't working properly after only a couple of months. Bissell's warranty department recommended this store, and I'm so glad they did! The gentlemen working here is very nice and handled everything for the manufacturer warranty, and about a week later, I was called to say it was ready for pickup. They worked very quickly and efficiently. They lost a star only because they forgot to call and let me know it was ready, but they called me the morning after I left a message inquiring about the repair. I definitely recommend. Less
JL
5
Timothy Gartland is a saint. Answering phones and juggling customers all the while so polite, kind and efficient. They did a great job on my vacuum and I am so happy with his extraordinary service!
CF
5
Honest repair facility! Brought my Orec vac in for a repair. They were able to resolve the issue in a few minutes and didn't even charge me.
JG
5
Awesome service!! Definitely come back again and again!!
SE
5
This is a wonderful vacuum and a wonderful store!
LG
5
Nice place
EM
5
Great experience. My vacuum bag was a disaster and filled with dust. Chris took care of it quickly. He promised it by Friday and took the time to make sure it was ready Friday and now my vacuum is working great and not spewing dust all over. thanks so much!
HN
5
Nice folks, quality products!!
MA
5
Gentlemen showed me in 2min how-to change bag..as well as made me aware of various other brands and options. Staff always pleasant and don't mind discussing any questions you might have. I've bought 2 vacuums there. They will upgrade you with a better cleaner. They have many cleaning items for rugs, blinds, scented candles, they do repairs, very professional service and staff.🇨🇱
NM
5
Honest guy
CP
5
The business is now Oreck instead of David's vacuum, so no you are not in the wrong place. They have taken extra precautions for Covid-19. Very curtious staff. I took my bissell, and and they fixed it in a reasonable time frame. I brought it back home and used it as if it were new. Pricing is fair; I didn't have to practically buy a new bissell for the repair either. Thank you Mr. Leo and the r... More
The business is now Oreck instead of David's vacuum, so no you are not in the wrong place. They have taken extra precautions for Covid-19. Very curtious staff. I took my bissell, and and they fixed it in a reasonable time frame. I brought it back home and used it as if it were new. Pricing is fair; I didn't have to practically buy a new bissell for the repair either. Thank you Mr. Leo and the rest of the staff here for your time and assistance. Less
GT
5
GREAT SERVICE! I have been coming here for 10 years. Always great service and friendly staff. The manager, Tony, is very helpful and knowledgeable and even fun to chat with!
CT
5
Leo the manager is great! He was upfront about the costs to repair my vacuum and helped me consider whether it was time to replace the vacuum. He also offered advice even if I choose to buy a vacuum elsewhere. Most importantly, he exercised restraint and showed respect to a very difficult client that misbehaved while I was at the store. He deserves a gold star for how he handled the situation. An... More
Leo the manager is great! He was upfront about the costs to repair my vacuum and helped me consider whether it was time to replace the vacuum. He also offered advice even if I choose to buy a vacuum elsewhere. Most importantly, he exercised restraint and showed respect to a very difficult client that misbehaved while I was at the store. He deserves a gold star for how he handled the situation. And shame on her! I’ll never forget the experience and will refer people to the store because of Leo. I’d hire him to work for me in a heartbeat! Less
KC
5
Very helpful staff. Great products.
GK
5
Good location, merchandise, products, vacuum cleaners with maintenance. Purchased a lightweight Oreck. Really like the availability of having a vacation cleaner store in the Memorial area.😌😌
NM
4
Always great service!
DC
5
Fabulous - had my Oreck serviced, they called with an option and I had it back within 3 work day.
DJ
5
Very helpful even though I called the wrong one.
SD
5
Nice experience. The gentleman that assisted me was very accommodating and helpful. I was in for a free vacuum checkup and there was no pressure to buy anything. I highly recommend Oreck and their vacuums. Very pleased with the service and reliability.
BL
5
I LOVE Oreck because of the service I receive. You can't put a price on customer service, in my opinion. Tony is simply wonderful in detailing. I follow him wherever he goes. I 'm not sure as to why he's always moving around, but that's not my concern, I will follow. Where he's at now is actually out of my way, but I don't mind going that extra mile for good service. I don't want to leave B... More
I LOVE Oreck because of the service I receive. You can't put a price on customer service, in my opinion. Tony is simply wonderful in detailing. I follow him wherever he goes. I 'm not sure as to why he's always moving around, but that's not my concern, I will follow. Where he's at now is actually out of my way, but I don't mind going that extra mile for good service. I don't want to leave Brad out, I'm sure he's just as wonderful, but my dealings has always been with Tony from the very first time. He's caring and like I said very detailing and talks to you in layman's terms. Less
H
5
Fast service despite only one rep in the whole store at a time. :)
RA
5
August marks I year of my purchase of very expensive Oreck Magnesium. I want to say that I received amazing customer service. Several months of using the Oreck, I sucked up my daughter's small sock from under the couch, which jammed to motor. It was repaired at no cost to me and I was given a new bag. Then about a week ago, I received a phone call that it was time for the annual maintenance. So t... More
August marks I year of my purchase of very expensive Oreck Magnesium. I want to say that I received amazing customer service. Several months of using the Oreck, I sucked up my daughter's small sock from under the couch, which jammed to motor. It was repaired at no cost to me and I was given a new bag. Then about a week ago, I received a phone call that it was time for the annual maintenance. So today, I got it back and looks like new again. My daughter has all these necklace beads that end up all over our shag carpet and I am sure that it plays havoc on my Oreck. I am surprised that we haven't destroyed it by now. I am glad I have the annual tune-ups and the customer service at the Memorial location is wonderful. Less
CJ
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