5
Great service and high quality vacuums. I've been a customer of this location for 18 years--still can get parts and service for my Oreck XL upright. Parts are fairly priced and staff are happy to answer questions and service all brands. If there is a sale or promotion, the staff will apply it for you to ensure you've left with the best deal available. You may pay more than a comparable vacuum... More
Great service and high quality vacuums. I've been a customer of this location for 18 years--still can get parts and service for my Oreck XL upright. Parts are fairly priced and staff are happy to answer questions and service all brands. If there is a sale or promotion, the staff will apply it for you to ensure you've left with the best deal available. You may pay more than a comparable vacuum at a discount store but you'll have local service at a David's Vacuum store and parts available--I purchased a Shark from a discount store previously and two years ago the filter needed to be replaced and neither the manufacturer or online generic parts store made a compatible part--so I replaced it with one from David's that has the same performance but better support and the vacuum is made in the USA. You can try the vacuums out in the store to see what they sound like and how they work on different surfaces. (The sales staff even help you make a little mess to clean up to test the vacuums.) I'm happy the store has remained in the community since 1997 and I've directed friends and colleagues to their store who are tired of replacing their vacuum every few years. Less
5
They helped me find exactly what I was looking for with a warranty and at an amazing price. So glad I made this my one and only black friday stop!
5
Vanessa is a amazing
5
Knowledgeable people, kind and gracious, and so very quick. I am grateful!
5
Devon was awesome to work with. Went in to get service on an older vacuum and he was honest and upfront about what needed to be done. I ended up buying a new vacuum and and I’m loving it! Highly recommend them!
5
Having 3 dogs I really needed a new vacuum. I went to David’s and Vanessa helped me pick out a phenomenal vacuum. She answered every question I had with impressive detail. Over all it was a fantastic experience and I love the unit I picked!
5
I got a puppy last fall, and my previous vacuum wasn't even touching the bits of dog hair, mulch, sticks, chewed cardboard, and more that my collie drags into the house every day - especially on my LL Bean water hog mats. Vanessa and Devin connected me with the ultra-powerful Riccar Tandem Air, which does the job with ease, and the service was first rate. With this machine, I may even learn to e... More
I got a puppy last fall, and my previous vacuum wasn't even touching the bits of dog hair, mulch, sticks, chewed cardboard, and more that my collie drags into the house every day - especially on my LL Bean water hog mats. Vanessa and Devin connected me with the ultra-powerful Riccar Tandem Air, which does the job with ease, and the service was first rate. With this machine, I may even learn to enjoy vacuuming! Less
5
I recently had my Dyson Vacuum serviced at David’s Vacuum at the Woodbury location. I was very pleased with the service and the staff. I will continue to have all of my vacuums serviced at this location!
5
I previously owned 3 dyson balls. Was sick of replacing them so I contacted Devin to let him know what I was looking for and to answer any questions I had. Devin set me up with the Sebo e3. This machine is great. Very easy to use and maintain for the entire family including my children. I have Vinyl plank all through the house with large area rugs in most rooms. This vacuum handles both surfaces ... More
I previously owned 3 dyson balls. Was sick of replacing them so I contacted Devin to let him know what I was looking for and to answer any questions I had. Devin set me up with the Sebo e3. This machine is great. Very easy to use and maintain for the entire family including my children. I have Vinyl plank all through the house with large area rugs in most rooms. This vacuum handles both surfaces very well. It comes with plenty of attachments that are easy to use to get everything from the corners of the walls and ceiling to the dog hair down in the couch cushions and everything in between. The Sebo e3 is easy to maneuver throughout the house and is very easy to store. The maintenance on it is very simple and if you don't understand something there are plenty of video's on YouTube to explain it. Customer service could not be better either. Im 4 hours away and they packaged the vaccume up and shipped it and it arrived without a scratch. Devin also set me up with a shop locally that will service any problems I can't handle myself. I highly recommend this vaccume and this buisness. Less
5
I dont normally write reviews- but this davids vaccum in woodbury is AMAZING. They do such an awesome job cleaning my vacuums! They are basically brand new!! Highly recommend to everyone I know!
5
Fantastic customer service! They are the best when it comes to knowledge of the industry! I highly recommend and will use again!
5
Honest and helpful. Will do business with them again. Great selection and service👍👍👍👍.
5
Friendly, good customer service. Very good products
5
Brought my carpet shampooer in for repair. Witnessed Jason expertly answering questions and he seemed very knowledgeable about the products. It was near closing time and he quickly fit me in while working with the buying customer. Customer service was A+!
5
These are simply the best vacuum cleaners anywhere! I bought an upright which I love and came back to get an old canister repaired and found out that I could trade it in for a brand new one set an awesome price! Customer service is fabulous, knowledgeable and courteous!
5
Friendly staff and no pressure to buy. Explained differences and helped choose right model based on needs. Would recommend them.
5
Knowledge was good, fixed my warranty problem in one day.
5
This store is a quality run family business and has amazing customer service, great products, and is not overbearing with sales. Devon will take as much or as little time & questions as a customer would have. They are nice, friendly, and they also service all brands of vacuum cleaners. They offer customers a loaner when leaving a vacuum for service.
5
Top-notch customer service... personable and knowledgeable.
5
Great service from Devin and great products! So happy to know I can always get what I need, even in the middle of a pandemic! Definitely will return, Highly Recommend!!!
5
I've made a couple different purchases and always had a pleasant experience thanks to Devin! Can't wait to buy another air purifier in the near future, the quality is far superior to what you'd find at target or bbb.
5
Stopped in just to ask some basic questions. Devin was the employee that helped me. He answered every single one of my questions And did not come off pushy at all. My current vacuum Is on its last leg and I will be going back next week to purchase a new one from Devin. I didn't even have to shop around at different stores because my experience was so awesome at this one.
5
Over the years, we've purchased two vacuums from Devin and received great support. He asked what type of carpets we had and was able to recommend a light weight Oreck that has worked great. High quality products and high quality service.
5
Devin is immensely knowledgeable & was very helpful with my purchase of a new stick vacuum! Always professional, and courteous. We will definitely choose David’s Vacuum with all future purchases! Thank you Devin!
5
Great place and the gentleman that goes by Devin is simply amazing!
5
Such a great store, will definitely go back when I need help! Amazing staff! Amazing products!
5
Devin is awesome. Great customer service, highly recommend!!
5
Amazing Service! Always Helpful! Devon is the best!
5
Great place and Dustin the salesperson was helpful. Came in to upgrade from an old Kenmore. Was going to get a Miele but found out about the Sebo. 10 year warranty, yearly cleaning, loaner if fixing needed-- I was sold. Love the vacuum. Quiet. Easy to use. It just feels solid. And wow does it suck up the dirt. Finally time for a big kid vacuum at 54. Expensive? Yes, but no more than twi... More
Great place and Dustin the salesperson was helpful. Came in to upgrade from an old Kenmore. Was going to get a Miele but found out about the Sebo. 10 year warranty, yearly cleaning, loaner if fixing needed-- I was sold. Love the vacuum. Quiet. Easy to use. It just feels solid. And wow does it suck up the dirt. Finally time for a big kid vacuum at 54. Expensive? Yes, but no more than twice what I paid for a Dyson which broke after 5 years. Less
5
Today i am soooo happy with my clean max vaccume. The product is unbeleivable. The service was excellent. I've never been so satisfied in my life about another vaccume. I think it's better than dyson. I have a cleaning company and this vaccume gives me worry free customer satisfaction. U.S.A. made too. Thankyou David's Vacuums you are a jack pot!!!!!!
5
Was very happy with the purchase of the fire fly vacuum...It's perfect for people with issues if a too heavy if a vacuum...and the suction power is awesome...I also purchased the enviro mop,for floors,you just need water...Love Love...
5
Devin has outstanding customer service he listened to what I was looking for what I needed for my house with new born preemie twins. He told me what he suggested and had it all ready for my brother to pick up for me. I will definitely be back
5
Amazing service. We went knowing what we wanted. Got to try it to make sure. The owner is super friendly. I will definitely recommend going here to anyone I know in the market for a new vacuum! We will definitely be back.
5
Loving my new cordless vacuum. I had a corded one and still have it but will be using that one downstairs. I love the great customer service I get whenever I come into the store. Devin knows his products and is always willing to go that extra step to answer questions and take time for you.
5
Super friendly, professional staff! Hopefully my Bissell Big Green will run forever but if not, David’s will be my first call. Thanks Devon!
5
I originally went in to buy a Simplicity vacuum cleaner with a hose and walked out with a Miele instead. Devine talked me into it, and I'm really glad he did. I love the power of this vacuum. He was right! Even if it cost a little more, it was worth it. Thank you for your time and patience. He even gave me a 30 day trial, but I won't be bringing it back.
4
Took one in for repair estimate. Straightforward answer. Looked at new unit options - good options, but spendy.
5
Cleaning is done
5
Wasn't really sure what I was looking for but I was blown away with how knowledgeable Devin was. He listened and answered all of my questions about vacuums. He definitely will be the reason why I won't go anywhere else in the future and will recommend my family and friends to go and ask for him. I love my new OREK!
5
Customer service is fantastic! Have been going to the Minnetonka store for years. Now live in St. Paul. Need to replace a different brand air purifier. Made the mistake of donating my 2 Orecks when I moved thinking I wouldn't need them. Wrong! Happened to be out in MTKA so stopped in there only to find out the XL purifier is discontinued. Store in Tamarack Village has some purifiers so I ended up... More
Customer service is fantastic! Have been going to the Minnetonka store for years. Now live in St. Paul. Need to replace a different brand air purifier. Made the mistake of donating my 2 Orecks when I moved thinking I wouldn't need them. Wrong! Happened to be out in MTKA so stopped in there only to find out the XL purifier is discontinued. Store in Tamarack Village has some purifiers so I ended up here. And I was impressed by the reasons for the Oreck family choosing the brand's they choose. Prices are very reasonable. Will be back. Have a Riccar vacuum that I'll need bags. Accessibility was easy- door was open! But seriously, would normally be accessible. Store is a bit cluttered but can make it to register & around store in wheelchair. Less
5
Great product and service!
5
I will never go anywhere else for my home cleaning needs. Devin is so knowledgeable and always willing to help out. He is always willing to show me all the new products that they have come out with and I love that. I buy all my cleaning supplies at this store now as well. Its nice to have this type of customer service in your store. Thanks Devin for always being so ready to help!
5
Great products, and greater customer service. A plus for the entire community.
5
Couldn't believe the quality of both the product and the service! Great experience all around!!
5
I’ll never buy a vacuum anywhere else! Great service and product!
5
I must say that I have been very impressed with Oreck for the last few years. Devin has always helped me out. He and his staff have gone above and beyond helping us out. I would highly recommend Devin and his team at Oreck.
5
Devin does a great job and is very friendly and knowledgeable highly reccomend this store for your cleaning needs!
5
I’d say the best experience. The manager always treats every sale like he’s selling to a family member not just a sale.
5
Great customer service from Devin!
5
Devin and his crew always make sure I’m set for success! I own my own cleaning company so I frequent this location! Every time I walk in I’m welcomed with a happy face and they do everything to make sure I leave happy! Thanks to Devin and this location I can run a successful business!
5
Excellent product knowledge and service. Very friendly staff.
5
Wonderful store with wonderful people. I bought my Oreck from Devin and he was so helpful and kind. If I ever need another (probably in 10 years since they are amazing vacuums), I'll hopefully be dealing with Devin again.
5
Awesome sales staff, quick turn around on repairs. Very knowledgeable!
5
I have a cleaning business and wouldn't go anywhere else for vacuums and service. Devin, the store manager, and his staff go above and beyond for whatever I might need, whether it be advice or products.
5
Great vacuums and excellent customer service!
5
Knowledgeable and friendly staff. Very helpful.
5
Very kind and efficient service
4
Always impressed with this store - consistent great people, great service
4
Excellent customer service.
4
So the guys in Woodbury are very knowledgeable and very busy. I do have to wait longer than I’d like, but I always get superior service, so it balances out. The quality of everything (people, tech, tools, services) are worth 10 stars, but they are understaffed, lacking self service ability, and follow-through, and due to this they get 4 stars. They handle several top tier brands other than Or... More
So the guys in Woodbury are very knowledgeable and very busy. I do have to wait longer than I’d like, but I always get superior service, so it balances out. The quality of everything (people, tech, tools, services) are worth 10 stars, but they are understaffed, lacking self service ability, and follow-through, and due to this they get 4 stars. They handle several top tier brands other than Oreck. I wouldn’t go anywhere else! But I do wish for some changes! Pros: Products are always in stock Great repair work Great tips Great demos In-depth knowledge Nothing is a stupid question They never talk down to you Prices are better than shark Products are far superior than other cleaning products from others like Hoover, bissel, shark. Con: Really busy Ya gotta wait your turn No appointments or scheduling available Repairs take a long time Phone goes to VM; nobody available No app or online tools to check status; ya have to call and wait You need to be persistent otherwise you may get dropped to the bottom of their busy schedule. Less
5
Very friendly and treated me very well. Love my new vacumn!
5
Great customer service!
5
Excellent sales rep who was not pushy and very knowledgeable.
5
I have visited this store several times and continue to go back. Staff was very helpful and answered all of my questions! I love my new Meile vacuum!!
5
Excellent customer service and we love our orbitor!!
5
Super friendly, efficient and accommodating - great product support!
5
Great customer service, good information about different options, lot of options compared to any Oreck store I have been in so far.
4
I really like my Oreck vacuum. I have had one for the last 18 years but I am really tired of taking it in for its free tune-up and consistently having to pay $40 and up for "fixes". Every single time I have had to purchase a new roller. This last time they tried to squeeze me out of $20 for a disinfectant spray inside the vacuum bag. Really? It's not like I'm going to be eating off of my vacuum b... More
I really like my Oreck vacuum. I have had one for the last 18 years but I am really tired of taking it in for its free tune-up and consistently having to pay $40 and up for "fixes". Every single time I have had to purchase a new roller. This last time they tried to squeeze me out of $20 for a disinfectant spray inside the vacuum bag. Really? It's not like I'm going to be eating off of my vacuum bag! Of course, I declined but I have never had a tune-up where I haven't had to pay for something or another. My next vacuum might just be a shark. Less
5
This is a great Oreck store, and talk to Devin, he is knowledgable and very good to do business with. My wife loves to vacuum again!
5
Awesome service every time I go here!
5
Good deals and excellent service
5
One of the best shopping experiences I've had in years. I researched what I thought I wanted on line and called the local store to see what they could to compared with the online deals. Devin matched Amazon and threw in a whole bunch of free stuff: $25 lambswool pads, buffers, then I got a GREAT deal on a store demo Magnesium RS vacuum for 50% off and Devin threw in free bags. This store beat... More
One of the best shopping experiences I've had in years. I researched what I thought I wanted on line and called the local store to see what they could to compared with the online deals. Devin matched Amazon and threw in a whole bunch of free stuff: $25 lambswool pads, buffers, then I got a GREAT deal on a store demo Magnesium RS vacuum for 50% off and Devin threw in free bags. This store beats online shopping AND Oreck corporate online. The stores are independently owned and still held by the Oreck family unlike Oreck corporate which I think was taken over by another entity last year. Oh, yeah, and the Orbiter refinished my VERY worn kitchen and dining room wood floor. They look like new. Took an afternoon and I have new floors for $400 plus the stain. Amazing little buffing/polishing machine that also cleans carpet, tile, vinyl, concrete and stone. Less