Jennifer was fantastic helping to unclog a hose,lll Thanks so much!!
5
May 10, 2024
Took my vacuum in presuming it might take 2-3 weeks to repair. Jennifer diagnosed the problem and fixed it in 10 minutes and returned it to me to go home. Problem was an after market part I bought from Amazon that did not have a magnet in it to work my Oreck vacuum. Will keep coming to David’s for repairs and maintenance!
5
May 09, 2024
Jennifer is always so helpful! I've been a customer for 2 years and will keep coming back.
5
May 04, 2024
Jennifer was beyond helpful. She went out of her way to attempt to solve my vacuum issue
5
May 04, 2024
David's Vacuum is the best! Jennifer was very knowledgeable and helpful in explaining the various products the shop had to offer. I will definitely be back to shop and get my machine serviced again! Thanks David!!!!
5
May 03, 2024
Jennifer is such a great help every time I come in to get my vacuum serviced!! No problems at all!
5
May 03, 2024
Fantastic service!
5
May 03, 2024
Best place and best service I was helped by Jennifer and honestly I feel like without her it wouldn’t be as nice as is she makes it feel at home and gives all the information needed.
5
May 03, 2024
Jennifer was friendly, professional & very knowledgeable. I will definitely be back soon to make a purchase & look forward to Jennifer assisting me again. The stores was very clean, organized & smelled wonderful!
5
May 02, 2024
I have always received great service with Jennifer
5
May 02, 2024
They are very helpful and very polite mr .juan was able to help us out with everything we needed and more and if mr. jaun help us out he can help you!!
5
Apr 20, 2024
Dropped off my Dyson for service. Juan was extremely helpful and knowledgeable. Great customer service!
5
Apr 18, 2024
Juan did great service
5
Apr 18, 2024
Quick easy and attentive service from Juan.
5
Apr 18, 2024
Juan at David’s Vacuums was friendly, informative, and totally professional. We got a new cordless vacuum at a fair.
5
Apr 15, 2024
Always a pleasure to come in. Jennifer is always such a professional and so willing to assist me!!
5
Apr 13, 2024
Always great service and supplies!
5
Apr 13, 2024
Very easy to make a decision! Jennifer was great!
5
Apr 12, 2024
Jennifer is the best!!<3
5
Apr 12, 2024
Very helpful..and quick! Jennifer was very pleasant to talk to!!!
5
Apr 12, 2024
Great place Scott and Jennifer
5
Apr 12, 2024
They gave my vacuum a great tuneup. Thank you for honesty and hard work. Jennifer is very knowledgeable on ways to keep your home clean.
5
Apr 10, 2024
Brian did a great job and he is so professional. I highly recommend this store. Ask for Brian!
5
Mar 18, 2024
Attentive , informative, courteous Saleslady. helped me make my decision to purchase a Vacuum!
5
Feb 07, 2024
Thank you Juan V. For the amazing service! Thank you for being so knowledgeable and helping me ge my cleaner working!
5
Jan 13, 2024
Jennifer was most helpful in helping me with my older vacuum. We have been doing business with them for many years.
5
Jan 02, 2024
Absolutely amazing customer service. Very helpful and knowledgeable. Will definitely be going here from now on.
5
Jan 02, 2024
The roller on my Shark Rotator wasn’t turning. After getting frustrated trying to disassemble it myself, I looked up vacuum repair in my area. I went over to David’s with the vacuum, the clerk flipped a switch and instantly the roller turned. I felt stupid and overjoyed all at once. She was very informative, helpful, and fixed my problem without making me feel like a dope! Great customer se...
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The roller on my Shark Rotator wasn’t turning. After getting frustrated trying to disassemble it myself, I looked up vacuum repair in my area. I went over to David’s with the vacuum, the clerk flipped a switch and instantly the roller turned. I felt stupid and overjoyed all at once. She was very informative, helpful, and fixed my problem without making me feel like a dope! Great customer service!
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5
Nov 17, 2023
We have been going to David's (formerly Oreck) for years and always had good customer service. Thanks to Chris for helping me this week servicing one of our Oreck vacuums. He is very knowledgeable, courteous and pleasant! Also, Jennifer has been there a long time and she is extremely helpful too!
5
Oct 26, 2023
Great place, staff were very knowledgeable, specifically Chris and Jennifer!
5
Oct 26, 2023
Chris and Jennifer were great. Very knowledgeable. Would shop with them again.
5
Sep 15, 2023
Jennifer and Chris were both extremely knowledgeable helpful and excellent their customer service was the best!!
5
Aug 12, 2023
You won't find better customer service or products anywhere else! Jennifer has incredible skills and knowledge. She helped me choose the best vacuum for my needs and how to use it properly. Because of her, I am a life long customer.
Rebecca Keaton
5
Jul 29, 2023
Dropped off my Kirby Vac on Thursday for repair and cleaning. Thought it would be a week before it was done. Got it back on Saturday. Jennifer delivered excellent customer service. She explained everything and was pleasant when answering any questions I had.
Thank you so much to gentlemen who got the job so quickly.
I highly recommend this location for your vacuum needs.
5
Apr 04, 2023
I took my mom’s Dyson here to be repaired. Jennifer took one look at it and knew the problem right away. She fixed a hose that wasn’t attached and didn’t charge anything. That’s true customer service!
5
Feb 08, 2023
Great Service!! Stephanie is the best. She had my oreck up and running in no time. Just a battery! Thank you!!!
5
Sep 23, 2022
I highly recommend David's vaccums, Jennifer was knowledgeable and in five minutes was able to find out what the issue with my vacuum was, I really loved the place and the way I was treated as a customer and I would definitely return for other products and services!
5
Jan 07, 2022
I have my vacuum serviced here and they always do a fine job. They have all the supplies for my Oreck vacuum! Thanks Laura for always being helpful!
5
Dec 13, 2021
My husband, Teddy bought our Oreck upright in to the Kennesaw, GA store several times for repair and lately to replace the vacuum bag.. The last time JENNIFER identified and cleared up a MAJOR CLOG elsewhere in the vacuum FREE OF CHARGE . The staff here has EXEMPLARY CUSTOMER SERVICE SKILLS which I rave about to my friends and I really appreciate their help!!!!
5
Aug 03, 2021
A very professional friendly place. So glad I found it.
5
Jul 23, 2021
Dee was excellent, personable, knowledgeable, and professional!
5
Jul 14, 2021
Dee was very helpful but more than that, she really knows about the products. My vacuum doesn't work any more and she went over all the options and was very patient. Very pleasant working with her.
5
Jul 09, 2021
Excellent, very nice, very personable, very quick. It’s an excellent place to buy vacuum! Cordless vacuums the best
5
Jul 08, 2021
Excellent customer service. Takes the time to assist with your needs. Very quick turn around with timing of repairs. If you don’t use David’s vacuums for your repair you are making a mistake. Highly recommend!
5
Jul 07, 2021
Service was quick and friendly!!! Highly recommend!!
5
Jul 01, 2021
Scott was very helpful and friendly. Would suggest using this business.
5
Jun 17, 2021
Scott is great! Showed me features on my vacuum that I didn't know I had!! Very professional and got the work done in the time frame we agreed upon. Definitely will use their services again!!!
5
Jun 12, 2021
Great customer service! Scott is the guy to talk to you!
5
Jun 05, 2021
I came in feeling defeated 😩and Scott turned it all around with his excellent service 😃thanks again Scott 3/5/21
5
May 29, 2021
Scott is amazing. We were on the verge of throwing the vacuum away but he had it fixed in a few minutes. I highly recommend giving these guys a visit if you need a repair.
5
May 25, 2021
Dee and Lorie gave me excellent, friendly service.
I recommend them highly.
Jil Coe
5
May 22, 2021
Great place to save your vacuum!
5
Apr 21, 2021
Jennifer was awesome. Fixed my vacuum right there and then.
5
Mar 05, 2021
I love the staff at David’s Vacuums (Jennifer C.). Every time I take my vacuum cleaner in, she is so helpful and kind. They are all very helpful. Just down to earth and friendly. It’s the only place I go!!
5
Feb 11, 2021
NANCY was great. She helped me and was so nice. Thank you
5
Feb 10, 2021
I went in to get my vacume fixed and they were amazing! Chistopher was very honest with me and to the point and I appreciated that. I am going to send all my friends there. And when my current vacume breaks I am going there to buy my next vacume !!!!! Thank you Christopher!!
5
Feb 07, 2021
Great people and products 😊
5
Nov 20, 2020
Jennifer was very friendly and helpful in resolving a issue with my Oreck. Even though the tech was unavailable the day I brought my vacuum in, Jennifer was able to trouble shoot and repair it to my complete satisfaction. Thank you!
5
Nov 16, 2020
Laura was awesome!! Listened to my issue and resolved it quickly!! Jennifer said hello with a smile and was very professional!! I will be back and will tell everyone to come here!
5
Nov 12, 2020
Very helpful and patient with me. Highly recommend
5
Apr 23, 2020
I always purchase oreck products for my cleaning biz. They are by far the best . Lightweight which is very important, excellent suction, cleans all floor surfaces and super easy to maintain.
HIGHLY RECOMMEND
Coustomer since '98
5
Jan 23, 2020
5 stars for Thai store because they have the best workers. Justice did a great job on my vacuum and was really fast.
4
Mar 26, 2019
If I was writing this review based off of my
in-store experience I would definitely give it one star. However, Scott the district manager helped me tremendously. He made up for all of the rudeness and attitude I received in the store.....I guess that’s why he is the district manager! :-)
4
Nov 27, 2018
This is where I buy my Oreck's vacuum cleaners, and do repairs or maintenance if and when is needed. I also buy my bags and anything else I might need. Is a cool store. Best customer service! Thank you LaBresha, for all the information and help you gave me. Patty.
5
Oct 24, 2018
Love our new vacuum! Nancy was so helpful and we are so glad she recommended the new cordless Riccar vacuum because we love it! We had a wonderful experience at this Oreck Store - thank you Nancy!
5
Sep 20, 2018
Excellent service and attention to detail
5
Sep 11, 2018
Nancy was very helpful in showing me the options with several brands of vacuum cleaners. I am very happy with the Oreck upright vacuum cleaner that I purchased from this store. I definitely recommend this store and product.
5
Sep 06, 2018
I had such a great experience here! I was in the market to purchase a new vacuum and, after reviewing many different brands online, I decided I needed to try a few out in person. I've had really bad experiences with Dyson, Shark and Rainbow vacuums so I was in the market for a better vacuum that lasts and is easy to use rather than to continue on the path of spending a couple hundred dollars ever...
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I had such a great experience here! I was in the market to purchase a new vacuum and, after reviewing many different brands online, I decided I needed to try a few out in person. I've had really bad experiences with Dyson, Shark and Rainbow vacuums so I was in the market for a better vacuum that lasts and is easy to use rather than to continue on the path of spending a couple hundred dollars every 2-3 years on one that eventually stops working. The staff at the store goes above and beyond to match you with the best product to fit your needs and budget. And their products WORK! I love that they have so many brands to choose from and that you can try them all in the store. I may have gone a little crazy vacuuming their store because I was so excited about their products. Speaking of products - I also found that they have a ton of cleaning products you can try in the store as well and fell in love with several. At the end of the day, I ended up purchasing a Miele canister vacuum and have never enjoyed vacuuming so much! There are so many really unique features that makes vacuuming a breeze. A job that literally took 2 hours with my Dyson now takes 15 minutes with my Miele and I don't have to empty a canister or unplug the vacuum to reach all of the areas of my home. Thanks so much for such a great experience and for helping me find the best vacuum!
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5
Aug 24, 2018
My last visit, the sales lady an repair guy was very nice an helpful. Thx Renee
5
Aug 19, 2018
Just needed some belts
5
Jul 29, 2018
I took my vacuum in for service - not pulling dirt anymore. Tuneup LONG overdue. One week later I get a call it is ready to go. Cost was only $59.00 ! Works like a champ now! Friendly, knowledgeable, and HONEST people,, in my opinion.
5
Jul 26, 2018
Went to the Oreck store since I was in the area, just to see what attachments might be new. So glad I did! There is a long, flat attachment with openings on the end and on the sides. Perfect for getting under the refrigerator, dressers, and other hard-to-reach places. Love mine! Donna Dodd, Acworth, GA
5
Jul 21, 2018
Came in for a repair of a very old Oreck, ended up buying a new one for nearly the same price as I expected to pay for repairs!
4
Jul 04, 2018
Everything there is very expensive, cleaning products and vacuum cleaners. Nice people works there.
5
Jun 05, 2018
Great service!
5
Jun 02, 2018
Sales staff is very knowledgeable & took the time to answer all my question. Love the cleaning products. Repairs to my vac & air purifier were done in a timely maner. When it's time for a new vacuum, coming back to this store.
5
Jun 01, 2018
Stephanie is very knowledgeable and helpful. She always helps me get the most out of my vacuum. Thank you, Stephanie!
5
Nov 10, 2017
Great shop with helpful and knowledgeable staff! I recommend Oreck to everyone I know.