5
Lora gave us great service with great attention to detail. She not only fixed our old vacuum cleaner but recommended a new one (gave us a great discount) which was perfect for our rugs. This new vacuum is durable and powerful and everything we need. I also know I wouldn’t get this good service through Amazon or some online store. Thank you Lora!
5
Great Service!!!!
5
Jennifer was fantastic helping to unclog a hose,lll Thanks so much!!
5
Took my vacuum in presuming it might take 2-3 weeks to repair. Jennifer diagnosed the problem and fixed it in 10 minutes and returned it to me to go home. Problem was an after market part I bought from Amazon that did not have a magnet in it to work my Oreck vacuum. Will keep coming to David’s for repairs and maintenance!
5
Jennifer is always so helpful! I've been a customer for 2 years and will keep coming back.
5
Jennifer was beyond helpful. She went out of her way to attempt to solve my vacuum issue
5
David's Vacuum is the best! Jennifer was very knowledgeable and helpful in explaining the various products the shop had to offer. I will definitely be back to shop and get my machine serviced again! Thanks David!!!!
5
Jennifer is such a great help every time I come in to get my vacuum serviced!! No problems at all!
5
Fantastic service!
5
Best place and best service I was helped by Jennifer and honestly I feel like without her it wouldn’t be as nice as is she makes it feel at home and gives all the information needed.
5
Jennifer was friendly, professional & very knowledgeable. I will definitely be back soon to make a purchase & look forward to Jennifer assisting me again. The stores was very clean, organized & smelled wonderful!
5
I have always received great service with Jennifer
5
They are very helpful and very polite mr .juan was able to help us out with everything we needed and more and if mr. jaun help us out he can help you!!
5
Dropped off my Dyson for service. Juan was extremely helpful and knowledgeable. Great customer service!
5
Juan did great service
5
Quick easy and attentive service from Juan.
5
Juan at David’s Vacuums was friendly, informative, and totally professional. We got a new cordless vacuum at a fair.
5
Always a pleasure to come in. Jennifer is always such a professional and so willing to assist me!!
5
Always great service and supplies!
5
Very easy to make a decision! Jennifer was great!
5
Jennifer is the best!!<3
5
Very helpful..and quick! Jennifer was very pleasant to talk to!!!
5
Great place Scott and Jennifer
5
They gave my vacuum a great tuneup. Thank you for honesty and hard work. Jennifer is very knowledgeable on ways to keep your home clean.
5
Brian did a great job and he is so professional. I highly recommend this store. Ask for Brian!
5
Attentive , informative, courteous Saleslady. helped me make my decision to purchase a Vacuum!
5
Thank you Juan V. For the amazing service! Thank you for being so knowledgeable and helping me ge my cleaner working!
5
Jennifer was most helpful in helping me with my older vacuum. We have been doing business with them for many years.
5
Absolutely amazing customer service. Very helpful and knowledgeable. Will definitely be going here from now on.
5
The roller on my Shark Rotator wasn’t turning. After getting frustrated trying to disassemble it myself, I looked up vacuum repair in my area. I went over to David’s with the vacuum, the clerk flipped a switch and instantly the roller turned. I felt stupid and overjoyed all at once. She was very informative, helpful, and fixed my problem without making me feel like a dope! Great customer se... More
The roller on my Shark Rotator wasn’t turning. After getting frustrated trying to disassemble it myself, I looked up vacuum repair in my area. I went over to David’s with the vacuum, the clerk flipped a switch and instantly the roller turned. I felt stupid and overjoyed all at once. She was very informative, helpful, and fixed my problem without making me feel like a dope! Great customer service! Less
5
We have been going to David's (formerly Oreck) for years and always had good customer service. Thanks to Chris for helping me this week servicing one of our Oreck vacuums. He is very knowledgeable, courteous and pleasant! Also, Jennifer has been there a long time and she is extremely helpful too!
5
Great place, staff were very knowledgeable, specifically Chris and Jennifer!
5
Chris and Jennifer were great. Very knowledgeable. Would shop with them again.
5
Jennifer and Chris were both extremely knowledgeable helpful and excellent their customer service was the best!!
5
You won't find better customer service or products anywhere else! Jennifer has incredible skills and knowledge. She helped me choose the best vacuum for my needs and how to use it properly. Because of her, I am a life long customer. Rebecca Keaton
5
Dropped off my Kirby Vac on Thursday for repair and cleaning. Thought it would be a week before it was done. Got it back on Saturday. Jennifer delivered excellent customer service. She explained everything and was pleasant when answering any questions I had. Thank you so much to gentlemen who got the job so quickly. I highly recommend this location for your vacuum needs.
5
I took my mom’s Dyson here to be repaired. Jennifer took one look at it and knew the problem right away. She fixed a hose that wasn’t attached and didn’t charge anything. That’s true customer service!
5
Great Service!! Stephanie is the best. She had my oreck up and running in no time. Just a battery! Thank you!!!
5
I highly recommend David's vaccums, Jennifer was knowledgeable and in five minutes was able to find out what the issue with my vacuum was, I really loved the place and the way I was treated as a customer and I would definitely return for other products and services!
5
I have my vacuum serviced here and they always do a fine job. They have all the supplies for my Oreck vacuum! Thanks Laura for always being helpful!
5
My husband, Teddy bought our Oreck upright in to the Kennesaw, GA store several times for repair and lately to replace the vacuum bag.. The last time JENNIFER identified and cleared up a MAJOR CLOG elsewhere in the vacuum FREE OF CHARGE . The staff here has EXEMPLARY CUSTOMER SERVICE SKILLS which I rave about to my friends and I really appreciate their help!!!!
5
A very professional friendly place. So glad I found it.
5
Dee was excellent, personable, knowledgeable, and professional!
5
Dee was very helpful but more than that, she really knows about the products. My vacuum doesn't work any more and she went over all the options and was very patient. Very pleasant working with her.
5
Excellent, very nice, very personable, very quick. It’s an excellent place to buy vacuum! Cordless vacuums the best
5
Excellent customer service. Takes the time to assist with your needs. Very quick turn around with timing of repairs. If you don’t use David’s vacuums for your repair you are making a mistake. Highly recommend!
5
Service was quick and friendly!!! Highly recommend!!
5
Scott was very helpful and friendly. Would suggest using this business.
5
Scott is great! Showed me features on my vacuum that I didn't know I had!! Very professional and got the work done in the time frame we agreed upon. Definitely will use their services again!!!
5
Great customer service! Scott is the guy to talk to you!
5
I came in feeling defeated 😩and Scott turned it all around with his excellent service 😃thanks again Scott 3/5/21
5
Scott is amazing. We were on the verge of throwing the vacuum away but he had it fixed in a few minutes. I highly recommend giving these guys a visit if you need a repair.
5
Dee and Lorie gave me excellent, friendly service. I recommend them highly. Jil Coe
5
Great place to save your vacuum!
5
Jennifer was awesome. Fixed my vacuum right there and then.
5
I love the staff at David’s Vacuums (Jennifer C.). Every time I take my vacuum cleaner in, she is so helpful and kind. They are all very helpful. Just down to earth and friendly. It’s the only place I go!!
5
NANCY was great. She helped me and was so nice. Thank you
5
I went in to get my vacume fixed and they were amazing! Chistopher was very honest with me and to the point and I appreciated that. I am going to send all my friends there. And when my current vacume breaks I am going there to buy my next vacume !!!!! Thank you Christopher!!
5
Great people and products 😊
5
Jennifer was very friendly and helpful in resolving a issue with my Oreck. Even though the tech was unavailable the day I brought my vacuum in, Jennifer was able to trouble shoot and repair it to my complete satisfaction. Thank you!
5
Laura was awesome!! Listened to my issue and resolved it quickly!! Jennifer said hello with a smile and was very professional!! I will be back and will tell everyone to come here!
5
Very helpful and patient with me. Highly recommend
5
I always purchase oreck products for my cleaning biz. They are by far the best . Lightweight which is very important, excellent suction, cleans all floor surfaces and super easy to maintain. HIGHLY RECOMMEND Coustomer since '98
5
5 stars for Thai store because they have the best workers. Justice did a great job on my vacuum and was really fast.
4
If I was writing this review based off of my in-store experience I would definitely give it one star. However, Scott the district manager helped me tremendously. He made up for all of the rudeness and attitude I received in the store.....I guess that’s why he is the district manager! :-)
4
This is where I buy my Oreck's vacuum cleaners, and do repairs or maintenance if and when is needed. I also buy my bags and anything else I might need. Is a cool store. Best customer service! Thank you LaBresha, for all the information and help you gave me. Patty.
5
Love our new vacuum! Nancy was so helpful and we are so glad she recommended the new cordless Riccar vacuum because we love it! We had a wonderful experience at this Oreck Store - thank you Nancy!
5
Excellent service and attention to detail
5
Nancy was very helpful in showing me the options with several brands of vacuum cleaners. I am very happy with the Oreck upright vacuum cleaner that I purchased from this store. I definitely recommend this store and product.
5
I had such a great experience here! I was in the market to purchase a new vacuum and, after reviewing many different brands online, I decided I needed to try a few out in person. I've had really bad experiences with Dyson, Shark and Rainbow vacuums so I was in the market for a better vacuum that lasts and is easy to use rather than to continue on the path of spending a couple hundred dollars ever... More
I had such a great experience here! I was in the market to purchase a new vacuum and, after reviewing many different brands online, I decided I needed to try a few out in person. I've had really bad experiences with Dyson, Shark and Rainbow vacuums so I was in the market for a better vacuum that lasts and is easy to use rather than to continue on the path of spending a couple hundred dollars every 2-3 years on one that eventually stops working. The staff at the store goes above and beyond to match you with the best product to fit your needs and budget. And their products WORK! I love that they have so many brands to choose from and that you can try them all in the store. I may have gone a little crazy vacuuming their store because I was so excited about their products. Speaking of products - I also found that they have a ton of cleaning products you can try in the store as well and fell in love with several. At the end of the day, I ended up purchasing a Miele canister vacuum and have never enjoyed vacuuming so much! There are so many really unique features that makes vacuuming a breeze. A job that literally took 2 hours with my Dyson now takes 15 minutes with my Miele and I don't have to empty a canister or unplug the vacuum to reach all of the areas of my home. Thanks so much for such a great experience and for helping me find the best vacuum! Less
5
My last visit, the sales lady an repair guy was very nice an helpful. Thx Renee
5
Just needed some belts
5
I took my vacuum in for service - not pulling dirt anymore. Tuneup LONG overdue. One week later I get a call it is ready to go. Cost was only $59.00 ! Works like a champ now! Friendly, knowledgeable, and HONEST people,, in my opinion.
5
Went to the Oreck store since I was in the area, just to see what attachments might be new. So glad I did! There is a long, flat attachment with openings on the end and on the sides. Perfect for getting under the refrigerator, dressers, and other hard-to-reach places. Love mine! Donna Dodd, Acworth, GA
5
Came in for a repair of a very old Oreck, ended up buying a new one for nearly the same price as I expected to pay for repairs!
4
Everything there is very expensive, cleaning products and vacuum cleaners. Nice people works there.
5
Great service!
5
Sales staff is very knowledgeable & took the time to answer all my question. Love the cleaning products. Repairs to my vac & air purifier were done in a timely maner. When it's time for a new vacuum, coming back to this store.
5
Stephanie is very knowledgeable and helpful. She always helps me get the most out of my vacuum. Thank you, Stephanie!
5
Great shop with helpful and knowledgeable staff! I recommend Oreck to everyone I know.
4
Good place for quality vacumns