5
We had a great experience here - Paul was both knowledgeable and helpful, was attentive to what we needed out of our purchase, and straightforwardly explained advantages and differences between different models/brands/price points. Paul felt like a vacuum nerd first and vacuum salesman second, which is exactly the kind of person we wanted to talk to when looking for a vacuum that will last us a l... More
We had a great experience here - Paul was both knowledgeable and helpful, was attentive to what we needed out of our purchase, and straightforwardly explained advantages and differences between different models/brands/price points. Paul felt like a vacuum nerd first and vacuum salesman second, which is exactly the kind of person we wanted to talk to when looking for a vacuum that will last us a long time. It also helped that we were able to plug in and try out lots of different models in the store to get a feel for them directly, which was a big reason we went to a store in person instead of ordering online, and that decision paid off. We will definitely be returning here for any help, maintenance, or future purchases! Less
5
really great!
5
Good service. People knowledgeable. Always pleasant. Highly recommend
5
Paul was so great. Very pleased with the service
5
Contrary to their main commodity, this store really doesn't suck! I came in knowing exactly what I wanted to buy, so I was in and out in less than 20 minutes with a new vacuum, a pack of bags, and a sample scent pod (not to mention a free 10-year warranty--better than if I bought online). I also happened to get an excellent deal on a flash sale that was going on. Paul, the employee who assisted m... More
Contrary to their main commodity, this store really doesn't suck! I came in knowing exactly what I wanted to buy, so I was in and out in less than 20 minutes with a new vacuum, a pack of bags, and a sample scent pod (not to mention a free 10-year warranty--better than if I bought online). I also happened to get an excellent deal on a flash sale that was going on. Paul, the employee who assisted me, was very knowledgeable and eager to help. He showed me how to replace my new vacuum's filter and detach/attach the various parts. He also registered the warranty for me in store, which is great because I definitely would've forgotten to do it later. I highly recommend this place to anyone in need of a new vacuum. Less
5
Paul was a wizard at repairing my Dyson vacuum in no time and it's was completely back in service. Also, the entire store staff made me feel so welcome. I highly recommend this business. They are unique for this kind of service.
5
Great store, Paul is knowledgeable and helpful, in both repairing and replacing
5
Fabulous experience today with my Meile stick vacuum. Payl cleaned it up and changed the filter. He went above and beyond and price checked the filter on the Meile website and found that it was cheaper there and then proceeded to contact his supervisor to allow for the price match without me even asking! This is excellent customer service!
5
I trust Paul with my life fr
5
First time customer at David's Vacuums in Wilmette - great experience! Paul is very knowledgeable about the different brands carried in the store / does a great job answering questions and explaining different features on the vacuums. Big thumbs up!
5
Great service, honest people.Perfect
5
Paul was incredibly helpful. Knew just about everything there is to know about vacuums and took the time to help me pick a vacuum, while also thoughtfully answering all my 1000 questions. I love my new machine, will definitely be back to get it tuned up each year.
5
I would highly recommend this store! Paul helped to repair my old Shark vacuum at no cost and spent a lot of time with me explaining the products in the store. When it broke a few weeks later, he was very helpful in assisting us to select a new and more sustainable product! Reasonable prices that include warranty and service support. Excellent customer service!
5
I have been into David’s Vacuums, which shares a store room with Cutco Kitchen, a few times and I cannot speak highly enough about my experiences every time. David himself help service my vacuums. He was kind and easily fixed problems. I had no idea what to do with. He also gave me great advice, and was very personable. He was also incredibly generous with his pricing. Overall, I would say this i... More
I have been into David’s Vacuums, which shares a store room with Cutco Kitchen, a few times and I cannot speak highly enough about my experiences every time. David himself help service my vacuums. He was kind and easily fixed problems. I had no idea what to do with. He also gave me great advice, and was very personable. He was also incredibly generous with his pricing. Overall, I would say this is a great place off the beaten path to get some affordable quality repairs done (they also service all different brands of vacuums) Less
5
Chad was very helpful. Sharpened the knives he could and sent others to the factory.
5
Paul was very helpful, kind, and polite helping me reassemble a Dyson vacuum that came with a recently purchased condo. He is incredibly knowledgeable about vacuum cleaners and related equipment. Would definitely return to this store again.
5
Extremely knowledgeable and helpful in assisting customers through various higher-end vacuum cleaners. Would highly recommend for those considering quality cleaning equipment and local expertise. Much enjoyed doing business with Paul here.
5
First time customer. The place I bought my vacuum from is no longer in business. They were great. So it would be hard to measure up to them but David’s did! I was impressed by the great service at David’s. I brought my Miele in for cleaning. Sadly I had not installed the vac bag correctly so the entire inside was a mess. Paul said it would probably take a week. Exactly one week later my vacuum wa... More
First time customer. The place I bought my vacuum from is no longer in business. They were great. So it would be hard to measure up to them but David’s did! I was impressed by the great service at David’s. I brought my Miele in for cleaning. Sadly I had not installed the vac bag correctly so the entire inside was a mess. Paul said it would probably take a week. Exactly one week later my vacuum was ready for pick up. Paul also pointed out that I was using the incorrect bag. He offered to exchange my (new) bags for the correct size. No charge. He took the time to answer all my questions. My Miele is clean and running well. I paid the initial quoted price. Next time I need any vacuum work, parts, etc I’ll definitely return to this store. Less
5
Oh my, this store (and this guy) is beyond fabulous in information, service, and customer care. I took my Miele in and he serviced it while I waited. We live about 30 minutes away and I was amazed how much he knows customer service!
5
Super helpful, quick service for my clogged Miele head.
5
Paul who works at the Wilmette, Illinois store is great. Very knowledgeable and helpful. Really knows his products. Great experience.
5
Paul offers not only his knowledge for your vacuum needs he is friendly, efficient and quick. I highly recommend this place. For those of you with pets I highly recommend The David brand Carpet & Room Refresher. It costs more than what you can get at WalMart, etc. but it really works. The "dog smell" is no longer emitting from the rug or vacuum. Also, if you're a baseball fan you can talk to ... More
Paul offers not only his knowledge for your vacuum needs he is friendly, efficient and quick. I highly recommend this place. For those of you with pets I highly recommend The David brand Carpet & Room Refresher. It costs more than what you can get at WalMart, etc. but it really works. The "dog smell" is no longer emitting from the rug or vacuum. Also, if you're a baseball fan you can talk to Paul about baseball! Less
5
In short order, Paul repaired what initially appeared to be a hopeless clog in my vacuum hose. Amazing!
5
Great service great prices and Paul was very helpful and informative helped with all my questions very knowledgeable.
5
Great people
5
Paul is super helpful and knowledgeable about all things vacuum related!!
5
Great customer service. Addressed my vacuums issue on the spot. Had items I needed in stock. Experience was very satisfactory. Highly recommend your visiting David's Vacuums for your needs, they met mine.
5
Paul fixed my vacuum cleaner on the spot : very knowledgeable and friendly, thank you! I will come back (I am a first time customer)
5
Good prices on new vacuums ( $50 cheaper than Amazon for same model ) and cheap, fast repair of older vacuum.
5
Chris is a great vacuum detective. He unclogged my old kenmore vacuum in 5 minutes! great service! I highly recommend David’s vacuum and Chris.
5
Very courteous service
5
I was beyond impressed how Paul the store manager took care of the two vacuums that I brought in for estimate to repair…Paul even came outside to help me bring them inside and gave his honest opinion if I should invest money on them to repair.If I ever decide to buy a new vacuum I will definitely buy it from them. Thank you Paul for your great service and honesty.
4
Okay. I went there to get my Cutco sharpened.
5
Paul was great! Took the time to explain the differences in vaccum cleaners. Great service department.
5
Fantastic store, has almost everything you could possible need to keep floors the way you want them.
5
Misty bought our first canister vacuum. The sales person Paul was very helpful, not at all pushy ... And they offer great customer service.
5
Great store. Paul was so informative. Highly recommend
5
Great customer service here!
5
The salesperson was very helpful and knowledgeable about the products he was selling. Thank you!
5
I was having a pre-holiday emegency....two dogs and a cat who are all long haired. My vacuum was acting up and I needed a quick assessment and repair. I was so thankful for the same day service and attentive staff!!
5
Friendly, knowledgeable staff, range of prices. Everything out of the box and ready to try. My new vacuum works great. Hurray!
5
This location has a Cutco knife store attached! Free knife sharpening, awesome kitchen products, and they even have knife skill classes. Great store for cleaning products and CUTCO !!
5
Excellent experience! Paul is fantastic!
5
EXCELLENT PLACE to shopping and repair. The people who working in this place are very kind. 👍
4
god for vaccum repair services it has kitchen stuffs too
5
Great service.
4
Good service
5
This store is under new management -- desperately needed.I very much appreciated the assistance afforded by the new management (James) in resolving issues and making sure I left there with new quality equipment and 1000% satisfaction. What a difference. Thanks, James.