5
Did a GREAT job changing the cord on my vacuum! It was done in a timely manner and everyone was polite and helpful. Glad I bought there.
5
Just went in to get my vacuum cleaner serviced and was surprised to find out they have a power moping system and air filters! There is a package discount if you purchase multiple items. They will also give you credit for your trade in too. You can try all the products as they have oatmeal and other dirt products like charcoal on tile... they will let you see how everything actually works. Eric... More
Just went in to get my vacuum cleaner serviced and was surprised to find out they have a power moping system and air filters! There is a package discount if you purchase multiple items. They will also give you credit for your trade in too. You can try all the products as they have oatmeal and other dirt products like charcoal on tile... they will let you see how everything actually works. Eric and Jesus are super nice as they demonstrate how to use the products and even how to change the bags, mop heads and filters. They have 0% financing too. Eric is sooo knowledgeable about everything!!! He explained the advantages of the direct vacuums and their warranties also. Jesus speaks Spanish too. Such a refreshing change from other stores with no knowledgeable sales people at all. Eric was able to answer all my questions. It was Jesus's first day and they make a great team. It was the most fun I have ever had shopping for cleaning equipment! They even carried everything out and loaded it into my SUV! Customer Service is the best here...shop local and support your community! Less
5
Went a fee weeks back because my older model Oreck smelled like burnt rubber when vacuuming. There was a new gentleman in the store (I did not catch his name, but he works on Mondays) who took care of me and showed me the problem. He explained to me in detail what was happening and showed me how to clean it myself next time. I left their with a better understanding of my vacuum, and no expensive ... More
Went a fee weeks back because my older model Oreck smelled like burnt rubber when vacuuming. There was a new gentleman in the store (I did not catch his name, but he works on Mondays) who took care of me and showed me the problem. He explained to me in detail what was happening and showed me how to clean it myself next time. I left their with a better understanding of my vacuum, and no expensive bill. This is a much different experience than what I've had there in the past. I will definitely be back! Less
5
Scott is a true professional! He helped me to locate a part to repair my Kenmore canister vacuum. I highly recommend Scott at the Snellville location of David's Vacuums.
5
I purchased a Oreck T21 vacuum as a replacement to my other Oreck. This is a great vacuum. I like the fact that it goes under my bed and the cleaning suction is fantastic you can see the items popping on the floor
5
I purchased a David vacuum cleaner and it’s the best I have ever owned. Eric was so helpful picking out the best model for me. I highly recommend this vacuum to everyone.
5
Was a very good experience, really well informed about products!👍
5
I took my old Hoover here. Susan found the belt was broken and made calls to get a replacement. She was so gracious and helpful. High praise.
5
Always very professional and knowledgeable. And all the vacuum and supplies are great
5
Very kind and prompt service
5
Very good location for repairs and service.
5
Ms Susan was so kind and helpful on my first vacuum service visit. Thank you so much ms Susan
5
Highly recommended. Eric is great and really knows his product.
5
Susan always goes up and beyond helping me with my products. I dont go anywhere else for my carpet needs.
5
I call to see if they carry a bag retainer clip..i misplace after disassembly and put bag in laundry . A lady give me and no charge.
5
How pleased I was with Eric Twiggs! No sales pitch! I brought in my 19 year old Oreck for a tune up and thought about a new vacuum before even before bringing my vacuum inside. I asked about the cordless ones on display and he showed them to me with no pushy sales talk. I went home with a Riccar! Beautiful! No cord to trip over and find power outlets in different rooms as I vacuum. Here's... More
How pleased I was with Eric Twiggs! No sales pitch! I brought in my 19 year old Oreck for a tune up and thought about a new vacuum before even before bringing my vacuum inside. I asked about the cordless ones on display and he showed them to me with no pushy sales talk. I went home with a Riccar! Beautiful! No cord to trip over and find power outlets in different rooms as I vacuum. Here's to another 19 years of cleaning! (That will make me 93!) Less
5
I have three of my Oreck machines from there, real nice people and when I have to have something done to my vacuum cleaners they fix it without charging me.
4
I like having a vacuum store so close to home that will fix my unit on site.
5
Love my Oreck and Bruce takes exceptional care of the vacuums!
5
Good place for buying a vacuum cleaner and to get one repaired
5
I love this store! Great staff and customer service!
5
All the associates as well as the owner are just exceptional. The owner always exceeds my expectation.
5
Had excellent service with my cleaning plus purchased needed products. Also, tried out the Oreck floor / rug cleaner. Works great a idea on my list to purchase. Thank you to all the staff plus some customer for their reviews while I was there.
4
Great service, helpful staff.
5
Always pleasant! Love that they remind me when it is time for service!
5
Went miles out of my way to this store because of their customer ratings. I was not disappointed. Very knowledgeable. Very helpful. Very good staff. Would highly recommend for any Oreck user or any carpet/floor care person in the great ATL area.
5
Very professional and knowledgable. They really know their stuff and are available to answer all questions even on the phone. We did buy something that had to be returned because of something beyond their control, and they made the process super simple and painless!
5
Everyone at the Snellville Oreck Store is so helpful and very nice! I will use them for all of my vacuum needs. Thank you so much!
5
Friendly, professional and prompt. Love the warranties.
5
I had used an Oreck Commercial upright vacuum cleaner a couple of times at work, and loved it. So, I wanted to get one for my house. It is so lightweight...the one I had weighed close to 20 lbs. with all the attachments on it. I called and spoke to a very nice lady who gave me info on all 3 of the commercial uprights they had. Several hours later I went to the store, tried out the vacuum cleane... More
I had used an Oreck Commercial upright vacuum cleaner a couple of times at work, and loved it. So, I wanted to get one for my house. It is so lightweight...the one I had weighed close to 20 lbs. with all the attachments on it. I called and spoke to a very nice lady who gave me info on all 3 of the commercial uprights they had. Several hours later I went to the store, tried out the vacuum cleaner and purchased it along with some bags. I love it! It picks up all of my shedding dogs’ hair and everything else. The only thing that is somewhat negative is vacuuming from carpet to an area rug. It is a little hard to push on a rug. Other than that it is great! Less
5
Excellent service. Very good and professional.
5
Love this store!! Excellent customer service!
5
Muy ricos los tacos y buena atencion
5
The service technician is absolutely amazing! He’s always friendly and willing to assist in resolving any issues I have!! I can’t say enough good things about this store and all the employees!! I always have a good experience when I visit this store!!
4
Very helpful and responsive. We'll be back!
5
Clean store that had every Kirby part I asked for!
5
The friendly people there are always so helpful! I’ve bought many Oreck products there through the years and now live in Decatur but return there for my Oreck needs.
5
Great customer service and vacuum was ready in a timely manner
5
Our service experience was great! It was done in the time provided. Staff was friendly.
5
All of my residential and commercial machines have been purchased here. The sales team is great and I am always greeted and promptly serviced. I enjoy coming to this location for new products and minor repairs.
5
New sales team serviced my vacuum in under the 7 days promised. They also introduced me to all their cleaning products. I was especially impressed with the all in one stain and odor remover GONE. Certainly came away with a great customer service experience!