I was promised a deep clean by a crew, but only one individual showed up, late, and worked until 11 PM, an unreasonable time to properly inspect the j...
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I was promised a deep clean by a crew, but only one individual showed up, late, and worked until 11 PM, an unreasonable time to properly inspect the job. The service was far from what was quoted—many agreed upon tasks like cleaning windows, radiators, and removing paint were poorly done or skipped entirely. I am no perfectionist but look at the pictures (dirt and missed spots from just one room!) a deep clean should not leave a house that dirty and our fan was completely dusty still!
I ended up recleaning, and discovered that Mark had burned marks into our wood floor finish with his power scrubber. Which our contractor had warned him about and yet he still did it! I requested a 20% refund for the failed cleaning and waste of my time but received no response. This company is unprofessional. Avoid this service and use a company that is honest in their practices and doesn’t ask for cash payment “as Uncle Sam isn’t nice to them”. Also, it seems the reviews I relied on were from family members so I wouldn’t trust any of the 5 star reviews you see either. Very unfortunate.
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5
Mar 19, 2024
They stopped out and brought my home up to speed; after going to a weekly program, the house is shinning. We love scrub club!
5
Mar 17, 2024
Affordable prices, considerate of requests, respectful of my stuff, and they did a great job cleaning! Will be using them again👍
5
Mar 15, 2024
Fantastic. If I could give 10 stars I would!
I can't say enough good things about Scrub Club! I am incredibly impressed with the cleaning service! Ma...
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Fantastic. If I could give 10 stars I would!
I can't say enough good things about Scrub Club! I am incredibly impressed with the cleaning service! Mark went above and beyond. He was punctual, courteous, and his commitment to quality is evident in the results! I couldn't be happier and highly recommend their services to anyone in need of a thorough and reliable cleaning!
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5
Mar 14, 2024
Scrub club is amazing and I would recommend them to anyone who needs cleaning services done! Best of the best!
5
Mar 14, 2024
Great people, awesome service. Can’t go wrong with these guys! They were quick and professional, best cleaning company in CNY