Concord's Best Training Facility!
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5
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1
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1
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⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complete logs and diagnostics. This may include information such as user activity logs, network logs, crash logs and memory dumps associated . We will not use the information contained in this report for other purposes Our Best Regards Less
5
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Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoing business operations. However, please be informed that if we do not receive a complaint from you, our decision will be final. Your cooperation and understanding are greatly appreciated. Should you have any inquiries or apprehensions, please feel free to reach out to us. Less
5
5
Have been coming here for over a week now and I am so happy with everything! The staff is so super nice and helpful. They have tons of equipment. On top of their locker rooms are spacious, clean And they each have a sauna for men and women! You can't beat this place!!!
5
This gym is always clean and has plenty of weights. You don’t ever have to wait for spots to open up!
1
Been a part of this facility since 2013. Never had an issue with payment when Club Fitness & Gold Gym was in ownership. Elite fitness comes around as the new owners and I instantly start having payment issues and there is nothing they can do to reinstate my membership but instead want to charge me double the monthly fee & also another enrollment fee just to activate my account. These people don’t... More
Been a part of this facility since 2013. Never had an issue with payment when Club Fitness & Gold Gym was in ownership. Elite fitness comes around as the new owners and I instantly start having payment issues and there is nothing they can do to reinstate my membership but instead want to charge me double the monthly fee & also another enrollment fee just to activate my account. These people don’t care about your loyalty they just care about your money. Never going back here again. Never been so disappointed before as this had always been my home gym. Less
5
I was a little hesitant about joining Elite Fitness after moving to the area but I’m SOOO GLAD I did. I love the fact the gym is open 24/7 and there is always equipment available and ready to use at anytime I decide to go. The owner answered any of my questions that I had prior to joining. I’m so happy I joined this gym and will continue to go everyday and refer others. It’s truly a clean and jud... More
I was a little hesitant about joining Elite Fitness after moving to the area but I’m SOOO GLAD I did. I love the fact the gym is open 24/7 and there is always equipment available and ready to use at anytime I decide to go. The owner answered any of my questions that I had prior to joining. I’m so happy I joined this gym and will continue to go everyday and refer others. It’s truly a clean and judgement free atmosphere. Thank you Elite Fitness! Less
5
5
5
Awesome privately owned 24/7 gym!!
1
Just attempted to sign up at this gym and was denied due to a staff member informing me that they do not accept prime members but they are listed on the network and when I reach out to tivity health to see if that was true I was inform that I should have been accepted as a new member because they are apart of the network and I reach out to their other locations and was inform that they do accept ... More
Just attempted to sign up at this gym and was denied due to a staff member informing me that they do not accept prime members but they are listed on the network and when I reach out to tivity health to see if that was true I was inform that I should have been accepted as a new member because they are apart of the network and I reach out to their other locations and was inform that they do accept prime, stay far away from this gym if you can cause apparently they only want specific individuals in there gym. Less
5
1
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5
The gym is huge first of all. Locker room is large, clean, and serves it's purpose. I haven't tried classes yet but it's cool that they're offered as well as child care for those with a need. The staff is friendly and their fitness director is one of the best around. If you've been on the fence about starting a journey I highly recommend setting a consultation with him -(Jadon if you're reading t... More
The gym is huge first of all. Locker room is large, clean, and serves it's purpose. I haven't tried classes yet but it's cool that they're offered as well as child care for those with a need. The staff is friendly and their fitness director is one of the best around. If you've been on the fence about starting a journey I highly recommend setting a consultation with him -(Jadon if you're reading this you saw nothing 😅). Less
3
Spacious, great locker rooms, TVs for long cardio sessions. A lot of people don't wipe down their equipment and a lot of other people don't put their weights back when they are done. It would get five stars if it weren't for that
5
Love the fact that's it's a 24 hour gym, with more than enough equipment to do whatever kind of workout that you want to.
5
Toured and signed up today!! Charles was amazing!!! It’s a fantastic space with a large variety of equipment and room to move around for a complete and varied workout. Today was push day for us and I can honestly say that I got a better and more efficient workout than at my previous gym. You can tell that management put a lot of thought into placement of equipment, amount of equipment and the ove... More
Toured and signed up today!! Charles was amazing!!! It’s a fantastic space with a large variety of equipment and room to move around for a complete and varied workout. Today was push day for us and I can honestly say that I got a better and more efficient workout than at my previous gym. You can tell that management put a lot of thought into placement of equipment, amount of equipment and the overall culture of the gym environment. I can’t wait to experiment with new equipment and build onto my lifting routine. Thank you Charles and everyone at Elite Fitness ! Less
1
The manager/owner was such an ahole on the phone when I called up there, I almost didn’t go to even try it out.. but still went & had to pay 10 for just cardio…he was still an ahole.. but this man came in behind me & his whole demeanor changed since the man was buying a membership. I was going to as well until I experienced all of this. 🤷🏼‍♀️
5
I am a senior and I feel very comfortable coming to Elite Fitness. Initial training is offered to familiarize new members on how to get started toward reaching their fitness goals. Further training is available as well. An added feature is that members have access to the gym after hours.
5
5
Very friendly and helpful, equipment is well maintained and I love the options for training, classes and 24 hrs!
5
My husband and I signed up for this gym and we really enjoy it. Love that they offer childcare! We wouldn’t be able to work out without it!
5
Lots of options as far as equipment and classes and trainers. Charles is awesome!!!
2
Nobody puts back their weights, very weird and sketchy contracts. Read the fine print! It was so difficult to cancel my membership and the old owner was very rude and unprofessional.
5
Wow honestly Mrs Stephanie George you are not just an amazing account manager but also a fantastic human being. I am entirely grateful for your tremendous support, you really brought me out of poverty months back i was reading some comments and review i saw so many comments and review but God directed me to a post name Mrs George where i took the phone number wrote her as directed and she helped ... More
Wow honestly Mrs Stephanie George you are not just an amazing account manager but also a fantastic human being. I am entirely grateful for your tremendous support, you really brought me out of poverty months back i was reading some comments and review i saw so many comments and review but God directed me to a post name Mrs George where i took the phone number wrote her as directed and she helped me on how to invest so with that fear in my heart i decided to start with 500$ in 7days time i got 5,050$ thanks so much for everything ma'am i really appreciate you if you are reading this and need to earn money to boost your financial status i urge you to give Ma'am Stephanie George a try you will surely thank me later. contact her on Email: [email protected] WhatsApp +19095159471 Less
5
Never imagined getting so much profits within a short period of time, it happened surprisingly I got it, this is huge for me and super happy and excited for this win, it’s a great start for me in line of trade, you been a genius trader Mrs. Stephanie George fx You finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs. George fx..I invest... More
Never imagined getting so much profits within a short period of time, it happened surprisingly I got it, this is huge for me and super happy and excited for this win, it’s a great start for me in line of trade, you been a genius trader Mrs. Stephanie George fx You finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs. George fx..I invest $500 and got $5,550 in just one week..... You can reach her Via WhatsApp: +19095159471 Email:[email protected] Less
5
5
1
People not wearing shoes and taking off their shirts very disgusting. There is no gym friendly atmosphere like it was at Gold‘s. Ridiculous placement because there’s no space for the new stuff that no one uses.
1
3
What I love: daycare for kids, easy and secure after hours check in, spacious dressing rooms with full showers, private dressing rooms, sauna and steam rooms, variety of instructor led workouts Reasons I'm not renewing my membership: The culture- other members won't restack weights as stated in contracts, so you will spend double the time in the gym than you normally would just to find the weight... More
What I love: daycare for kids, easy and secure after hours check in, spacious dressing rooms with full showers, private dressing rooms, sauna and steam rooms, variety of instructor led workouts Reasons I'm not renewing my membership: The culture- other members won't restack weights as stated in contracts, so you will spend double the time in the gym than you normally would just to find the weights you need. Poor sanitation- this is more a critique when it was golds gym but I have no way to confirm if they have a staffed custodian since changing. I stopped going when I found a used condom in one of the women's showers along with a large clump of hair in another shower. Both sat there for three weeks. I tried telling someone everytime I came in but couldn't find a staff member since it was after hours. I don't want to imagine what else isn't sanitized and cleaned daily. Delays with delivering upgrades- They promised a lot of upgrades when they transitioned last summer but all I noticed was new paint. Conclusion: If the yearly membership price was slashed in half, I would keep my membership. However considering all the negatives, it's not worth it's current price since you can only effectively use half of the amenities. Less
1
I was a member of gold’s gym not this gym and they forcing me to pay a payment which I didn’t sign up for I signed up for gold gym not this place and they won’t let me cancel my membership because I never been to this gym. It’s no longer gold’s gym
4
The gym is very spacious, really ideal spot!
1
I was a member of Gold's gym when Elite took it over. I messaged them through their website shortly after they took over to put my membership on hold due to some back issues and my being unable to workout. I never heard back from them and didn't realize until months later that I was still being charged. I finally got someone to call me back only to be informed that they said they emailed me back ... More
I was a member of Gold's gym when Elite took it over. I messaged them through their website shortly after they took over to put my membership on hold due to some back issues and my being unable to workout. I never heard back from them and didn't realize until months later that I was still being charged. I finally got someone to call me back only to be informed that they said they emailed me back asking how long I wanted to pause my membership and because I didn't respond, my membership was never paused. I checked my inbox, spam, trash, etc. and can't find an email. I asked them to resend me what they originally sent and I was told they couldn't do that. I told them it would go a long way in being reimbursed and they said no. I told them I wanted to speak with a supervisor (I asked different employees 3 or 4 times ) and each time, they said that wasn't possible. I told them to cancel my membership and they said I had to email them to do so and that it would take 30 days. In other words, I would be charged another month before I would stop being charged for good. They milked me for months, wouldn't allow me to speak to a supervisor and didn't seem like they cared one bit. This was one of the worst customer service experiences I've had. UPDATE: I can't figure out how to respond to the owner's response below so I'm adding it here: Thank you for responding. I actually think I did call the gym directly first and they told me I had to call the company who manages your gym's payments/contracts. But perhaps I'm misremembering that part. Either way, the company handling your billing are the ones who will not allow me to speak to a manager. I did receive a call back twice from your senior manager, Rebecca, and I returned the call both times. We kept missing each other. The last time I called back, I left a message with an employee who said they would make sure Rebecca got my message and that she would reach back out to me again. I never received another call and gave up on trying. It's very likely she never got the message from the other employee. Less
1
Place is still a dump under the new ownership! Hasn’t made any changes
5
Everything is close to perfect, but certain parts of the gym feel hotter than others.
5
So far we're really enjoying this gym! The daycare staff is great with our kids. I think Jim is the guy that signed us up and he was very friendly, made it easy to join.
5
Husband works out here and loves it. New owners, fixed up a ton of things, getting new equipment, really trying to have a good place to go. My husband does power lifting and they have the weights needed at his level now to train for competitions. They have child care as well. Have not tried it with new owners but hoping to soon!
1
Won't be renewing my membership. I was a member of Gold's Gym and having to continue paying the membership with a new gym is ridiculous. I loved the perks of Gold's and will be finding another one soon. Machines are just now being repaired and the gym has bad placement. Very disappointing.
1
Not professional staff.
1
Constant texts about some promotion that I did not sign up for, have no interest in, and have responded "STOP" to messages. Borderline harassment from some automated system, paid by this gym, that I will never go to.
5
Great gym, great equipment
5
Best gym in Concord, NC. Previously was a Gold Gyms, but now that new management has taken over it is now an Elite Fitness and everything is so much better. The staff are extremely nice and the gym has all the equipment you need!
5
Honestly BEST Gym out here in Concord😮‍💨! Recommend it for anyone starting their fitness journey. The place is very clean, Staff is very helpful & Good to anyone!
5
stop and see Jim he will hook you up with the best gym in the area with great prices
5
Jim is so friendly and handsome!😁I only go when he's there because he's very kind,this gym is awesome and I love taking spin class,I really recommend it
5
Very Friendly staff,the spin classes are the best and the equipment is great
5
The gym is always clean, they have plenty of different equipment for everyone to use and the staff is great!
5
I was so lucky meeting Ben Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. Financial Analyst-Benjah Raphael WhatsApp +14029379240 Email: [email protected]
5
Harley gave me a free pass for one week & was super helpful & welcoming!
5
Great gym open 24 new owners check them out see Harley
5
Amazing place! Paige helped us so much and showed us the ropes! She is a great employee with a great gym!
5
5
Best facility in the Concord area!
5
Great gym and great environment to work out in huge gym with many classes
5
Go check out Harley at Elite Fitness ! Amazing gym and great staff !
5
Amazing gym. Love it here.
5
5
5
5
5
5
Love this place. Friendly staff, plenty of machines, always clean. Would reccommend to anyone!
5
Great gym!
5
1
Update: my review was for Ida. After Ida had been released of her job my communication with Rebecca and staff has been miserable. I was charged for personal training (11/22) that I could not complete since I was not told of Ida being let go until after I was charged and my schedule was not compatible with Rebecca’s. From there Rebecca and I agreed to terminate my PT sessions since they had not hi... More
Update: my review was for Ida. After Ida had been released of her job my communication with Rebecca and staff has been miserable. I was charged for personal training (11/22) that I could not complete since I was not told of Ida being let go until after I was charged and my schedule was not compatible with Rebecca’s. From there Rebecca and I agreed to terminate my PT sessions since they had not hired anyone to replace Ida and wouldn’t until February 2023 and I’m being charged still. There’s so much and I wish I could stop having this business take my money every month. There is a disgusting taste left in my mouth from these people. Ida has been awesome! She’s the reason I signed up to continue my training there! The locker room has appeared clean and I feel comfy showering and changing to go straight to work after training with Ida. Less
5
Clean, welcoming, all equipment is fixed and new equipment on the way! Best place to train in Concord 💪🏼
5
Great facility . New ownership and staff is awesome. Check this place out!!
4
A large gym, and lots of equipment! The team is very helpful--training with Ida has been great. The only downside is some of the equipment seems a bit older, but it sounds like they are working on revamping the gym so I'd take that with a grain of salt. But everything is quite clean, and there's plenty of space to workout and that's what counts!
5
5
Amazing service and facility. Don’t forget to book Ida ! Such a sweet trainer !
5
Spacious, and lots of different equipments.
5
Group Fitness classes!’🚴🏽‍♂️🚴🏻🚴🏻‍♀️🧘🏼‍♂️🧘🏽🧘🏻‍♀️🏋🏾‍♂️🏋🏻🏋🏻‍♀️🏃🏾‍♂️🏃🏽🏃‍♀️
1
The gym is nice. The folks in the gym are nice, but management is not so nice. The cancellation policy is HORRENDOUS! Here’s a little background on that. I’m a federal contractor and recently had to relocate to SC for work. Unfortunately, that meant I had to cancel the membership to Gold’s Gym of Concord. I was told by the young man that helped me sign up, if I ever needed to cancel my membership... More
The gym is nice. The folks in the gym are nice, but management is not so nice. The cancellation policy is HORRENDOUS! Here’s a little background on that. I’m a federal contractor and recently had to relocate to SC for work. Unfortunately, that meant I had to cancel the membership to Gold’s Gym of Concord. I was told by the young man that helped me sign up, if I ever needed to cancel my membership, I had a couple options. One option was, I’d need to move a certain distance from the gym (I’m currently 100 miles from the gym). The second option was to pay $50 (wish I had gotten that in writing). Went to the gym and an employee told me that he couldn’t cancel my membership there and I had to call someone else. Fine. Not a problem. Called the number and they told me that my jobs contract and Airbnb receipts won’t work for the cancelation. She also told me that I would have to pay half of the remaining contract amount in order to settle it. Extremely long story short, I wish I’d never step foot in the gym. Which sucks because the employees are nice with an exception of a few. Less
5
new energy in there is great. nice to have a training place where all styles of training can go 👏🏾
5
Great choice of machines, very clean. Customer service is awesome!
1
If I could give them zero stars I would and I don't typically go and leave bad reviews but the lack of communication, the advantage that they took of somebody who lost their job during covid I absolutely will never be a Golds Gym member again. This place is a joke. The staff is a joke. Conveniently all their staff changed in the time that when I finally got some sort of arrangement it didn't matt... More
If I could give them zero stars I would and I don't typically go and leave bad reviews but the lack of communication, the advantage that they took of somebody who lost their job during covid I absolutely will never be a Golds Gym member again. This place is a joke. The staff is a joke. Conveniently all their staff changed in the time that when I finally got some sort of arrangement it didn't matter anymore. TERRIBLE. sam couldn't even come talk to me himself. Sharon Mason is the very definition of unprofessional in her emails. I finally made some progress and because the gym was no longer local to me they charged me twice as much instead of just canceling it like she had promised. Less
5
I.LOVE.MY.GYM! If you’re looking for a place to start, this is the place to go!! It’s more than a gym to me, it’s a lifestyle, both physically and mentally. I enjoy starting my day off right with a group class and the incredible class instructors! I’ve learned proper form for my workouts and grown more confident as a person. If you’re thinking about making a change, don’t hesitate any longer...th... More
I.LOVE.MY.GYM! If you’re looking for a place to start, this is the place to go!! It’s more than a gym to me, it’s a lifestyle, both physically and mentally. I enjoy starting my day off right with a group class and the incredible class instructors! I’ve learned proper form for my workouts and grown more confident as a person. If you’re thinking about making a change, don’t hesitate any longer...the best is yet to come!❤️ Less
5
Good workout environment. Machine wait time in basically non existent. The best thing about this facility is the group fitness classes and their wonderful instructors! Absolutely love the commitment of the Fitness Instructors , so glad I walked into their classes. They make falling in love with fitness easy breezy! Would definitely recommend this Gym and most definitely give the Group classes a t... More
Good workout environment. Machine wait time in basically non existent. The best thing about this facility is the group fitness classes and their wonderful instructors! Absolutely love the commitment of the Fitness Instructors , so glad I walked into their classes. They make falling in love with fitness easy breezy! Would definitely recommend this Gym and most definitely give the Group classes a try, you won’t regret it. Less
5
Been a member at this Concord facility since before it became Golds Gym. This place gives you everything you need to get in shape and at a reasonable price - the rest is on you. Also, a shout out to the consistently awesome STAFF. Always friendly, always cordial and polite, everyone. REBECCA in the early mornings always welcomes me with a smile - and always prints out my daily visit report and... More
Been a member at this Concord facility since before it became Golds Gym. This place gives you everything you need to get in shape and at a reasonable price - the rest is on you. Also, a shout out to the consistently awesome STAFF. Always friendly, always cordial and polite, everyone. REBECCA in the early mornings always welcomes me with a smile - and always prints out my daily visit report and monthly membership fee so that I may get partial reimbursement Thru my employer benefits plan. And recently I must acknowledge new staff rep DJ who immediately searched and found my weight gloves I left behind. He contacted me and could not have been any more courteous both in person and on the phone. Thank you Less
1
If you want a gym with working machines/equipment, this is not the place to go. Although the staff is great and friendly, half of the equipment doesn’t work. Very unfortunate as I use to love this gym but can no longer get in a good workout when everything I want to use is out of order. Especially stair master...always out of service. Today, 2 of the leg machines that are very popular were missin... More
If you want a gym with working machines/equipment, this is not the place to go. Although the staff is great and friendly, half of the equipment doesn’t work. Very unfortunate as I use to love this gym but can no longer get in a good workout when everything I want to use is out of order. Especially stair master...always out of service. Today, 2 of the leg machines that are very popular were missing the padding to even use the machine (lying hamstring curls and leg extensions). Get it together Gold’s. Less
1
Golds Gym in Concord is the worst. They cheat people. After they cancel their membership, they continue to bill them. VERY hard to quit. I worked there for 2 1/2 years and during that time they had 6 managers. They treated their employees very badly. I bought and paid for, in advance, membership for my Granddaughter and her boyfriend (over $500). They billed him many times which was embarr... More
Golds Gym in Concord is the worst. They cheat people. After they cancel their membership, they continue to bill them. VERY hard to quit. I worked there for 2 1/2 years and during that time they had 6 managers. They treated their employees very badly. I bought and paid for, in advance, membership for my Granddaughter and her boyfriend (over $500). They billed him many times which was embarrasing because I paid in advance as a Christmas gift. Very hard time clearing this up. They have girls in the nursery who are constantly on their phones and not paying attention to the children there. Once, when I worked there one of the small children got out and was located in the parking lot there. NOONE should join Golds Gym in Concord or any of the Golds Gyms owned by the ones who own the Concord gym. You are welcome in advance. Less
5
Clean Friendly Encourages
5
the Zumba instructructor was fantastic!! and everyone was very nice and helpful as well as professional.
5
5 stars ⭐️ very good organization and so clean weights always on it place
5
Awesome facility! Great equipment! Friendly staff!! Everything is so clean and feels brand new. People working out are inspiring and friendly.
5
Golds Gym is the best gym in Cabarrus county. They have a large variety of machines, free weights, and cardio equipment.
5
Great Gym, everone is friendly, everthing is very clean, love this place, better than any gym I have been in . I am 64 and been in a lot of gyms over the year Concord Golds Gym will be hard to beat all around, good staff, good people working out in gym have not ran across anyone there that was not polite.
4
Cliff was one of the best things about this gym.
5
Gold’s Gym has become my second home. The staff and group fitness instructors always ensure that members have a a quality experience. I’m proud to workout and teach at Gold’s!
5
I teach a Chair Yoga for Seniors and the group is so sweet and very dedicated. The staff is so friendly and very helpful.
5
Really friendly environment, open space, don’t have to wait for any equipment, and most of all it’s golds gym home of iron junkies so how could you not like it lol
5
Great value. Love the group classes and wide variety of equipment.
5
1
I am not one to put my issues online, but in this case I have had a very negative experience with the customer service at this gym. If it saves one other poor soul from the stress it has caused then it will be worth it. First, it is absolutely ridiculous that no one is around to cancel something, but everyone wants to sign you up and take your money. There are a select few individuals who went ou... More
I am not one to put my issues online, but in this case I have had a very negative experience with the customer service at this gym. If it saves one other poor soul from the stress it has caused then it will be worth it. First, it is absolutely ridiculous that no one is around to cancel something, but everyone wants to sign you up and take your money. There are a select few individuals who went out of their way to help, including my trainer, but I still have no resolution 3 almost 4 months later. All I want to do is cancel my personal training membership in which the contract was OVER! I've been running around in circles since December trying to get this cancelled. It absolutely should not be this difficult in 2018! The customer service manager from Albemarle continues to refuse to call me in order to settle this issue. I will never sign a contract with Gold's Gym again. Unfortunately, I'm not sure I'll ever be able to get out of the current one I'm in! Currently reaching out to corporate in order to file a complaint, but they won't call back either! I will be looking to see if the Better Business Bureau can help. Be very cautious if you choose to sign a contract here. Make sure you know exactly what you're getting or they will continue to charge you. Less
5
I came in w/ my wife for my birthday. She treated me to one of Angie Austin's body pump classes. By the time we got through the 1st. ten minutes of her class, I realized I might just be in trouble. Needless to say , I made it through. It wasn't easy & Angie is no joke. She made me earn every bit of the pain I feel today, but it was so worth it. Keep up the good work.
5
5
1
I noticed the gym casually on my way into Wal-Mart, but didn't invest fully all it had to offer. Later, my cart laden with cream, butter, cheese, and garlic bread, I weighed (pun intended) the choice between leaving dinner in my car and renewing my Gold's membership versus heading straight home to enjoy the rich buttery goodness of a homemade Alfredo sauce. I did a few deep knee bends in the... More
I noticed the gym casually on my way into Wal-Mart, but didn't invest fully all it had to offer. Later, my cart laden with cream, butter, cheese, and garlic bread, I weighed (pun intended) the choice between leaving dinner in my car and renewing my Gold's membership versus heading straight home to enjoy the rich buttery goodness of a homemade Alfredo sauce. I did a few deep knee bends in the parking lot, which served the dual purpose of getting my case of beer out from under the cart and reassuring myself that I've still got "it". Feeling challenged by the large glowing yellow "Gold's" sign, I did two laps of fartlek intervals around the Wal-Mart parking lot while returning my cart. I would have made three, but I poorly timed my second lap past the entrance and got swept back into the store by an overly aggressive family of 15. By the time I regathered myself and managed to break free, I abandoned my cart between the deli and the donuts. My vision was narrowing due to overestimating my cardio fitness. I saw a flash of yellow in the distance stumbled towards it. Not sure if it was a shining Gold's Gym beacon showing me the way out or just another smiling "Lower Prices" face, I pushed onward until I heard the cheery greeter and caught a glimpse of freedom past the buy one get one free rack. Safely back at my car, I resolved that TOMORROW, I'd skip the cheese sauce and go straight to Gold's. Less
5
I have been a member of this gym when it was Club Fitness and have stayed through the transition to Gold's Gym. Like any facility that changes hands there will be difficulties but I am very pleased with the outcome. I have worked or belonged to various health clubs throughout the US and for a no-frills gym this is perfect. Everyone is knowledgeable and the trainers are fantastic!!
5
I've been going to this gym for Almost 2yrs....it's has evolved so much since the renovations. Not only that, the team of employees and instructors are absolutely amazing! The atmosphere is inviting and everyone that comes to the gym regularly are like family. I love Golds Gym Concord!
5
I’ve been here for years and am so glad that Gold’s has landed in the Concord area and made the gym even better!
5
The classes are very well organized and scheduled. Perfect gym for going in doing what you can for and getting down the road. The staff is friendly encouraging and helpful. Perfect! Angie really pushes you hard in class with such a positive attitude makes you want to come more often.
5
5
So, I saw a lot of negative comments about the gym. I have been going to this gym since it opened. I've cancelled two family member contracts and opened another. I've transitioned through two to get to gold's. Previously there were some issues with equipment repair. Those issues are no more now than you'd expect from a gym. If the equipment is creaking under you you are spending too little time ... More
So, I saw a lot of negative comments about the gym. I have been going to this gym since it opened. I've cancelled two family member contracts and opened another. I've transitioned through two to get to gold's. Previously there were some issues with equipment repair. Those issues are no more now than you'd expect from a gym. If the equipment is creaking under you you are spending too little time in the gym and too much at the table. This gym gives you what you should expect from a gym. It's staff are friendly and down to earth, the equipment is good, the televisions are working. Boo on you if you expect to walk into a bed of roses and have someone do the workout for you. Less
5
Great place to train! New equipment and wonderful staff!
5
Being from California ,where they specialize in fitness gym. I have only came across one gym, that shows the excellence in maintaining, and keeping that great value in new updated machines, great trainers, great classes and my favorite, clean sanitize locker rooms.This is Golds Gym Concord.The gym manger Chris keeps it on point, and makes it a great atmosphere to train.Chris also goes out his way... More
Being from California ,where they specialize in fitness gym. I have only came across one gym, that shows the excellence in maintaining, and keeping that great value in new updated machines, great trainers, great classes and my favorite, clean sanitize locker rooms.This is Golds Gym Concord.The gym manger Chris keeps it on point, and makes it a great atmosphere to train.Chris also goes out his way to help,and possibly show you the way to a new healthier way of living.So come visit,and begin training.......... Less
5
5
1
Too HOT! They need to pay the power bill or buy a new air conditioner. When someone falls out during class and sue them. Then maybe????
5
5
Outstanding staff and trainers! They have helped me achieve and maintain my fitness goals! That's saying a lot coming from an old couch potato. They got me off my duff and back into enjoying setting, achieving, and breaking my fitness goals! I would recommend Golds Gym Concord to anyone who wants to start a fitness journey. Club Fitness never did this for me, but since Golds has taken over, they ... More
Outstanding staff and trainers! They have helped me achieve and maintain my fitness goals! That's saying a lot coming from an old couch potato. They got me off my duff and back into enjoying setting, achieving, and breaking my fitness goals! I would recommend Golds Gym Concord to anyone who wants to start a fitness journey. Club Fitness never did this for me, but since Golds has taken over, they have pushed me to heights I've never achieved before in my entire life! This is coming from a background in law enforcement and the tree service. I doubled the pullups the other day I was doing while doing tree work. Less
5
1
Thinking about joining golds gym. After reading all the reviews, im a little skeptical now. Has anything changed?
1
Never had a membership with Golds Gym. Was a cash prepaid 1 year member with Club Fitness. I hadn't been a member of Club Fitness for year previous to Golds Gym purchasing Gym. Suddenly Golds says I owe them money. We didn't have a membership with Golds & we where in a 12 month prepaid cash membership. Do not sign with these crooks! Golds Gym is nothing more than a bunch of crooks looking to take... More
Never had a membership with Golds Gym. Was a cash prepaid 1 year member with Club Fitness. I hadn't been a member of Club Fitness for year previous to Golds Gym purchasing Gym. Suddenly Golds says I owe them money. We didn't have a membership with Golds & we where in a 12 month prepaid cash membership. Do not sign with these crooks! Golds Gym is nothing more than a bunch of crooks looking to take advantage of people who will just pay to get them to stop calling or reporting them. Look up on consumer complaints.....well over 600 complaints. Better check them out before you sign Less
5
All issues with opening on time have been resolved.Very reliable opening staff. Renovations are going well.Lots of new equipment,change in decor, new Astro turf area with equipment like truck tires to change up that everyday workout. Can't wait to see the end result!!!
5
5
Wow I really hate to see such whiny post from others. I have never had a bad experience at Gold's Concord. I enjoy the classes and appreciate the fact there is a gym close to home. The personnel are always friendly and several greet me by name. I try to come in for a class or workout 3-4 times a week. The work on the facility and new equipment look great. I am enjoying getting familiar with the n... More
Wow I really hate to see such whiny post from others. I have never had a bad experience at Gold's Concord. I enjoy the classes and appreciate the fact there is a gym close to home. The personnel are always friendly and several greet me by name. I try to come in for a class or workout 3-4 times a week. The work on the facility and new equipment look great. I am enjoying getting familiar with the new equipment. Less
5
Well big changes are finally here ! Got some new equipment that I'm excited about! Things are finally looking good here! Can't wait to see the finished product! Keep up the good work Gold's Gym!
5
5
1
One star is an overstatement! Dirty facility, rude, lying staff, poor management, constant construction, broken AC, nasty warm water fountain, broken equipment, RANDOM FEES, & TERRIBLE VALUE! Don't make the mistake of joining Golds! -Completely dissatisfied & on my way to Planet Fitness.
1
I never write reviews, but was pretty disappointed with my experience here over the weekend. A friend and I were in town for a IBJJF tournament and he came to this Gold's Gym to cut weight while I waited in the lobby. I asked the front desk if I could just use the bathroom and all three females told me no because it was for "members only." I own a gym in Atlanta and I would never refuse anyone wh... More
I never write reviews, but was pretty disappointed with my experience here over the weekend. A friend and I were in town for a IBJJF tournament and he came to this Gold's Gym to cut weight while I waited in the lobby. I asked the front desk if I could just use the bathroom and all three females told me no because it was for "members only." I own a gym in Atlanta and I would never refuse anyone who comes into my gym to use the bathroom. Ridiculous. Less
1
I don't normally do this but when I've noticed others that have the same complaints, I must let my feelings out as well! So, Let me first start with the management for Golds, it's terrible and full of lies. Harrisburg is in that group as well. a certain employee humiliated me in front of members only because I've never been there at any time that she has been working. Back to concord, they have a... More
I don't normally do this but when I've noticed others that have the same complaints, I must let my feelings out as well! So, Let me first start with the management for Golds, it's terrible and full of lies. Harrisburg is in that group as well. a certain employee humiliated me in front of members only because I've never been there at any time that she has been working. Back to concord, they have a long way to go in their gym to be fixed. The a/c is terrible and uncomfortable to workout in and the tanning beds suck especially the one where there is no air or fan. The classes are great but the atmosphere as you enter the gym isn't what I call inviting! I have currently switched gyms and the management was great!! The best advice to all who plan to get into a gym, don't choose this one! Less
5
I love this gym! They have great equipment and I love being able to access the gym from various locations. Great atmosphere.
5
I’m not a big fan of Golds gym and their corporate policies, however, I must say the GM at the Concord location, Cliff Reid, always goes out of his way for his members and to make sure they are satisfied. I understand there are certain regulations he must follow. I think he is an asset to the gym and definitely does his best to make it a better place. I’m still a member thanks to him.
1
I want to share something with everyone so you can determine how you think Golds Gym has your safety and well-being rated. I sent this to the owner of the owner of the Concord gym and he never responded to me Hello Dusty, I am sending an email to you because your mother, Sharon, has received multiple email and messages concerning my panic seizure that occurred on Thursday, July 14, 2016. It hap... More
I want to share something with everyone so you can determine how you think Golds Gym has your safety and well-being rated. I sent this to the owner of the owner of the Concord gym and he never responded to me Hello Dusty, I am sending an email to you because your mother, Sharon, has received multiple email and messages concerning my panic seizure that occurred on Thursday, July 14, 2016. It happened at approximately 17:30 at Gold Gym, 349 Copperfield Blvd NE, Concord, NC 28025. This is based on a time frame of my workout and that I made a call at 18:31 when I left the gym. I have introduced my service dog, Sweet Pee, to the staff. They are aware that she is a seizure alert dog and that she performs an active duty while I am having a seizure. She is clearly marked by uniform and has a medical tag. I have attached a page with pictures and explanations of each. When going up through the center of the treadmills I was standing at the first treadmill on your left. My bags and water were on the floor next to the center. I was standing on the treadmill trying to get my phone programed because I was fixing to start walking. I saw Sweet Pee staring at me so I stepped off. I felt the hint of a seizure so I proceeded to the ladies locker room. I went to the back shower for open undisturbed space and called Sweet Pee into her duty position. Another member entered the room and heard me talking to Sweet Pee and I asked if I was ok. I told her what was happening and that I would be fine. She said she would go get someone just in case. Golds Gym employee, Lynn Mangan, entered the locker room and came back to the shower. I was conscious and aware of my surroundings. She started questioning me and upsetting me. Sweet Pee reacted to the circumstances and could not focus on her duty. This in turn affected that feeling of safety and security while increasing my anxiety levels. We all are aware that anxiety affects our heart rate, blood pressure, and blood flow to brain. This resulted in a more intense seizure that lasted longer and the side effects lasted into the night. Now I will move on to move details as to why I am so upset. First, Gold Gym employee Lynn Mangan, broke a federal law when she would not step back as I told her to which distracted the service animal and interrupted an active duty being performed for myself, Tawana Yoak, with the disability of epilepsy and bi-polar while having a panic seizure. The repercussions of this action increased risks for health and life safety. While still in seizure status employee, Lynn Mangan, makes the statement she is going to call 911. I told her not to call 911, but to call the contact on the medical tag that is attached to my service dog’s vest. A picture of that tag is attached to this email. The member of the gym was still present and witnessed this request. She would not even look at the tag to call my contact and continued to argue with me about calling 911. At this point I still had not sat up. She would not be quiet, stay still, and let me relax so I could get through seizure. As I stated earlier this is a panic seizure so I do not lose consciousness. It affects the senses in my body like riding one of Carowinds large roller coaster. When the seizure had passed I sat up fully aware of where I was at and walked back out to the treadmill to get my water and bag. I was up front by what has been the smoothie bar when I saw the ambulance out of the corner of my eye. They were heading in with the bed and equipment. I ran for the side door to stop them before they came in and sign papers releasing them. Before getting to the door, employee, Lynn Manhan, blocked my path and told EMT to come in and where to set the bed. I was so upset and stressed out I was trembling. But, I was already so embarrassed that I wasn’t going to throw a fit with Lynn Mangan and EMT in my face standing at the front of the gym. I went through their protocol and signed the release papers. I spoke to a couple of friends and waited for a ride while my nerves quit trembling. I went up to the front desk and ask Chase for the number to contact someone in corporate management. Lynn Mangan walked up and made some comments. I got loud and told her to get out of my face. Not to long after I left she emailed your mother about my rudeness. Since beginning this email I have spoken to your mother, Sharon Mason, and explained the situation. She wasn’t very happy that Lynn Mangan, had broken a federal law, ignored my request by calling EMT, and then again by blocking the door. I have called the staff and ask them to find out the name of the black lady that was in the locker room. Chase and Hayden were witnesses to what happened with the EMT in the front. Less
5
Before the merge from Club Fitness to Gold's Gym this place was the best in town. Since the merge there has been nothing good. Equipment is bad and need replaced and I just feel bad going in. It seems they need a make over and quick. I talked with Sharon, and she said that they will have new stuff in soon and remodeled. This is great news. If it becomes like some of the other Gold Gyms out there,... More
Before the merge from Club Fitness to Gold's Gym this place was the best in town. Since the merge there has been nothing good. Equipment is bad and need replaced and I just feel bad going in. It seems they need a make over and quick. I talked with Sharon, and she said that they will have new stuff in soon and remodeled. This is great news. If it becomes like some of the other Gold Gyms out there, this place will be good. but until then, it is not. I did have a hard time canceling, however, Sharon was able to help me out and get everything back in good order with the company, which is part of the reason I reviews this as a Good Review. Hayden who also works there was very good with customer service too. Less
5
Is a great gym with friendly staff and other member. And instructor that bring a lot of motivation. Yoga class on Thursday with Rebecca is no joke.
5
Trying it out - so far, so good! And the staff have been pretty friendly too...I can't wait to see how it is when they have everything updated!
5
Just recently joined. Super friendly staff. Special kudos to Kye. I had an hour free personal trainer session. He was wonderful. Even though I explained I couldn't afford a personal trainer right now, he still gave me first rate treatment. I appreciate the tips. The classes are great.
1
Where do you draw the line, I went into the gym today and the entire gym smelled of raw sewage. I have never in my life! This is ridiculous clearly the new owners have no intentions on fixing this building. Multiple out of order machines, the random buckets left laying around to collect water from all the leaks. This is a pathetic excuse for a gym and not worth what they are charging!
5
1
The equipment is in very bad shape. Several machines including cardio machines are out of order. Wife and I were told remodeling was going to start in January along with new and better equipment. It's April and nothing has been done except raised fees.
5
Has everything I need the staff at good people and they will be adding new equipment and new look
1
Talk is cheap Gold's...your massive upgrades include boxes of $5.00 protein bars strewn across the front desk and a new water fountain...The dump someone took in the shower was a classy touch though....Loved it when it was club fitness....I could deal with the less than ideal quirks because I was paying $9.00/month...Then I am pushed into a monthly rate increase of appx 200%??? Bush league/bottom... More
Talk is cheap Gold's...your massive upgrades include boxes of $5.00 protein bars strewn across the front desk and a new water fountain...The dump someone took in the shower was a classy touch though....Loved it when it was club fitness....I could deal with the less than ideal quirks because I was paying $9.00/month...Then I am pushed into a monthly rate increase of appx 200%??? Bush league/bottom feeder scrubs are running this joint... Less
1
Does Hilary Clinton own the Gold's Gym in Concord? It's a new lie every week to go with the new "out of order" sign on the broken machines.
5
I really enjoy the classes at Golds Gym. The instructors are positive and motivating.
5
I never used to be a person who consistently worked out. I decided to join this gym in August because of the wide variety of classes that it offered. Now I can say, I love coming to the gym because of the classes. I love taking body bump with (Rhonda, Angel, or Angie) they are so motivating and push you til the end. My favorite class is Julie's freestyle spin on Tues and Wednesday. After a long d... More
I never used to be a person who consistently worked out. I decided to join this gym in August because of the wide variety of classes that it offered. Now I can say, I love coming to the gym because of the classes. I love taking body bump with (Rhonda, Angel, or Angie) they are so motivating and push you til the end. My favorite class is Julie's freestyle spin on Tues and Wednesday. After a long day her class allows me to get lost in the music and just ride! It's a great cardio workout! Julie is so passionate and it shows in her teaching. Her classes are consistently full, and sometimes people are turned away because bikes are broken. It would be nice see the bikes all fixed so we could welcome more people into the class. Less
5
For me a gym is about the classes and the people. My wife, LeeAnn, and I love Tabata (with Rhonda), Body Sculpt (with Lynette) and especially Body Combat (with Leah). In Body Combat when LeeAnn and I feel we can't continue due to exhaustion, Leah, who not only teaches but is also the hardest working person in the class, encourages us to "hang with me" or "don't quit". Her encouragement inspires... More
For me a gym is about the classes and the people. My wife, LeeAnn, and I love Tabata (with Rhonda), Body Sculpt (with Lynette) and especially Body Combat (with Leah). In Body Combat when LeeAnn and I feel we can't continue due to exhaustion, Leah, who not only teaches but is also the hardest working person in the class, encourages us to "hang with me" or "don't quit". Her encouragement inspires us to refocus and give our all. Due to these great classes and instructors I'm back to working out regularly and that's what I want and need from a gym. Less
5
Thanks to Angie Austin for great classes all the time!!
1
Printed off the VIP guest passes to check out the gym but was denied access after driving 20 minutes to the gym with my wife. Wasted and hour of my day.
5
5
Todo es excelente las personas son muy amables es lugar muy limpio el horario es perfecto.. Y sobre todo el zauna... Y lo más importante Ya baje 20 libras...
1
Customer service is horrible! I'm getting screwed over bc my contract was with club fitness and they won't honor what I was told. I can't cancel unless I buyout the membership. Cliff the manager does absolutely nothing except read a computer screen. I had to ask for his bosses number, he should of gave it to me if I was unhappy or if he couldn't help any further. DO NOT SIGN UP WITH THIS GYM! CAR... More
Customer service is horrible! I'm getting screwed over bc my contract was with club fitness and they won't honor what I was told. I can't cancel unless I buyout the membership. Cliff the manager does absolutely nothing except read a computer screen. I had to ask for his bosses number, he should of gave it to me if I was unhappy or if he couldn't help any further. DO NOT SIGN UP WITH THIS GYM! CAREFUL WHAT YOU SIGN THEY WILL TRICK YOU INTO A 2 YEAR CONTRACT!!!!!!! Less
1