What homeowners say about us
4.90
356 reviews
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5
Easy to work with. Great leadership team.
5
Fast install, answered questions! Just waiting for my solar to be turned on now
5
Clean, simple, transparent, and quality. We are very happy we chose tephra
5
Been working with David on getting solar panels installed and so far it’s a breeze! They take care of everything and keep updating me with where we are in the process from installation to finish. They also added some great incentives! Highly recommend tephra solar 👍🏽
5
There are very few high quality, organized, efficient, and hard working solar company’s. Tephra is one of them. They care about their customers and treat them like family. John Bready and Paul King thank you for working with me. You guys deserve more than 5 stars.
5
They were great, came by quickly and finished the installation in a few hours. More than that, their customer service really helped me, even scheduling maintenance for the panels...a tree branch fell on a few, so thankful they could help me get that fixed. Top Notch Service.
4
I enjoyed working with Tephra
5
Everything went as planned. The ones in charged made sure we understood the answers to all the questions we had. The installers were knowledgeable and they picked up after themselves.
5
Great people providing a superior product. Going solar was the best move we could have made. Thank you Tephra Solar.
5
They were fast and punctual very polite. I recommend Tephra Solar to everyone.
5
On time, quick, and clean install!
5
Clean install, professional finish, looks great
5
Tephra was super fast on the install. Very courteous, respectful and clean, i loved the workers, they were fun guys. Would recommend to anyone, everyone really. The job looks great and the portal for management and watching our solar is awesome!
5
Great service, installing was quick and they cleaned up afterwards.
5
From the moment I’ve started showing interest in solar, to the install and completion, Tephra has made the process so easy! Customer service and my overall experience was the companies priority. I highly recommend using Tephra!
5
This review will cover only relating to the purchase and install portion of the entire process. Panels have yet to be energized and benchmarked. High-level ratings: Customer Service - 5 stars Cost - 4.5 stars (Gov. incentives and rebates are nice but cumbersome to manage) Install - 5 stars Quality of Product - 5 stars Performance - TBD Ease of Use - TBD Tephra solar has been pleasant to work wi... More
This review will cover only relating to the purchase and install portion of the entire process. Panels have yet to be energized and benchmarked. High-level ratings: Customer Service - 5 stars Cost - 4.5 stars (Gov. incentives and rebates are nice but cumbersome to manage) Install - 5 stars Quality of Product - 5 stars Performance - TBD Ease of Use - TBD Tephra solar has been pleasant to work with from the very beginning. Rob was very knowledgeable and guided us through the initial acquisition phase. We were then turned over to Kolby who has been excellent to work with. Kolby has always kept us in the loop, his constant communications kept us prepared through the entire install phase. Solar panel installation went off without a hitch. TS was very flexible and worked around my busy schedule, of which I am very appreciative. When it came time to establish the network connection the team ran into a bit of a roadblock, I can't fault them as it was brand new equipment that they just rolled out. The luxuries of being cutting edge I suppose. The overall timetable from the sale, to installation, to go live is a bit lengthy. From intial contact to instal we are sitting at around 6 weeks. We now currently wait for final inspection to move into the next phase. TS claims they are using the highest grade components, and according to the shipping material provided with the products they appear to be using VSUN Vesta Ultra Black panels. These are rated at a 22.03% module efficiency. That's a fantastic efficiency rating considering the current record sits at 22.8% from SunPower and Canadian Solar. The panels are paired with the APsystems micro-inverter with a 97% efficiency running two modules for each inverter. I cannot rate the actual throughput of the components and overall solar production of the project until it is up and running, but on paper it certainly appears to be excellent quality. I will update my review after it has been producing energy and I am able to quantify the results. Less
4
Good sales experience. Unhappy with the installation experience. Left old equipment and a mess in multiple areas. Also, when scheduling inspections with black hills I was told we can only be given a 30 minute warning, however when I stated that my schedule required appointments one was made.
4
Great product and installation went very smoothly. I did have an issue with a failed promise that was made by the salesman. However, I applaud the company for stepping in and making it right. Because of this, I would definitely recommend using Tephra Solar if thinking about going solar.
4
most was fine didnt put back circuit breaker box properly had to call few times to get it fixed hopfully they come soon other then that pretty smooth experience
5
Tephra has been great throughout the whole process. The sales reps have been friendly and gone beyond expectations. The installation crew was quick and clean, in and out in one day. Very happy with my experience.
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