At Thermawood, we uphold the highest standards with a strong duty of care for our customers. Our exceptional service is reflected in our Google rating, so don’t risk going with the cowboys—choose the trusted experts who truly care about your experience.
5.00
449 reviews
5
Nov 19, 2024
A fantastic job! I would thoroughly recommend Thermaood
5
Nov 11, 2024
Alen and his team did a great job of adding double glazed glass into my windows and balcony door. The whole process was professional and hassle free. ...
More
Alen and his team did a great job of adding double glazed glass into my windows and balcony door. The whole process was professional and hassle free. They fitted in around my schedule and even came out on a weekend to finish off work when the glass wasn't delivered. Well done team!
Less
5
Nov 08, 2024
Very happy with Thermawood Yarra and would recommend them for their professionalism. We had 8 long doors/windows retrofitted and it was done in a day....
More
Very happy with Thermawood Yarra and would recommend them for their professionalism. We had 8 long doors/windows retrofitted and it was done in a day. Unfortunately one of the doors didn't lock properly afterwards and Thermawood came out twice until it was properly fixed. Such nice people to work with!
Less
5
Nov 03, 2024
Really happy with the retrofit installation - Craig & his team did a great job. The install was high quality, and it's made a huge difference to our r...
More
Really happy with the retrofit installation - Craig & his team did a great job. The install was high quality, and it's made a huge difference to our rooms. Thank you!!
Less
5
Oct 31, 2024
Jasmin/Andy and the Thermawood team did a fantastic job fitting 6 x double glazed panels into previously single glazed casement windows/doors. Highly ...
More
Jasmin/Andy and the Thermawood team did a fantastic job fitting 6 x double glazed panels into previously single glazed casement windows/doors. Highly recommend giving these guys a call for any double glazing needs. Great job team.
Less
5
Oct 30, 2024
Thermawood Gippsland are professional and have great expertise and knowledge. I felt during the quote process they offered trusted advice and the best...
More
Thermawood Gippsland are professional and have great expertise and knowledge. I felt during the quote process they offered trusted advice and the best double glazing system for timber-frame windows so was confident to go with them. Michael, Liam and the whole team did an amazing job over two days retrofitting my windows. So respectful and left everything very clean. Am extremely happy with the result. They also claimed the government glass rebate so made good savings there. Looking forward to using Thermawood Gippsland again for stage 2 with my remaining windows. Huge two thumbs up!
Have provided some before and after photos. Changing the style of window has let so much more light into my house and modernised the look.
Less
5
Oct 29, 2024
I had some of my downstairs windows retrofitted with double glazing in these last few weeks. I am very happy with the outcome and the workmanship, th...
More
I had some of my downstairs windows retrofitted with double glazing in these last few weeks. I am very happy with the outcome and the workmanship, the windows look great and I now have extra sound proofing and heat retention for the next winter. I will be having the remaining windows completed before next winter as I am so pleased with the result. Highly recommend this process you keep your window frames and fly screens they just insert new double panes of glass!
Less
5
Oct 29, 2024
So thrilled with the job Alen and the Thermawood Monash team completed on my very large doors/windows in my mid century home. The whistling, draught i...
More
So thrilled with the job Alen and the Thermawood Monash team completed on my very large doors/windows in my mid century home. The whistling, draught is long gone and it’s so quiet. The quality of their workmanship and communication was exceptional. I just need to find time to paint the trims but it looks and feels like a different room.
Less
5
Oct 27, 2024
Quality work and excellent customer service from Jasmin and the team at Maribyrnong Thermawood. The windows look perfect - we can already feel the dif...
More
Quality work and excellent customer service from Jasmin and the team at Maribyrnong Thermawood. The windows look perfect - we can already feel the difference! and the stained glass windows have come up amazingly. Very happy with the results.
Less
5
Oct 24, 2024
Thermawood PortPhillip, have completed installation of their product on my Project most satisfactorily . I highly recommend them
The-onsite team worke...
More
Thermawood PortPhillip, have completed installation of their product on my Project most satisfactorily . I highly recommend them
The-onsite team worked methodically and seamlessly to provide an xcellent job
Thanks
Pat Benitez and Crew,
Antonia
Principal and Owner
Antonia Frew Interiors
Less
5
Oct 24, 2024
We had a great experience with the team from Thermawood, would highly recommend.
5
Oct 22, 2024
High quality service and product. Craig was great to work with, he offered multiple solutions to our windows and doors, his staff where very polite an...
More
High quality service and product. Craig was great to work with, he offered multiple solutions to our windows and doors, his staff where very polite and hard working, the quality of the job was better than we could imagine and we noticed a difference in warmth from the very first day once installed.
Less
5
Oct 17, 2024
Highly recommended - fantastic customer service, reasonably priced and product was highly effective at dampening loud highway traffic in our bedroom. ...
More
Highly recommended - fantastic customer service, reasonably priced and product was highly effective at dampening loud highway traffic in our bedroom. Will use thermawood again when we double glaze the rest of the windows in our house.
Less
5
Oct 15, 2024
Ashleigh and Josh from Thermawood Yarra were great to deal with throughout the process from initial quoting, scheduling, installation and trouble shot...
More
Ashleigh and Josh from Thermawood Yarra were great to deal with throughout the process from initial quoting, scheduling, installation and trouble shotting. We had 7 windows retrofited with double glazing. 3 were double hung sash windows which also needed extensive repairs. Another 3 were clerestory windows including a triangle one. The outcome was great. So glad we engaged Thermawood.
Less
5
Oct 15, 2024
These guys are true professionals. The quote and order process was very easy and the install was a pleasure to watch. The crew are switched on and car...
More
These guys are true professionals. The quote and order process was very easy and the install was a pleasure to watch. The crew are switched on and careful with everything they do. They left the site clean and did minimal damage to windows during install. All the windows needed was a touch-up with paint. The best part is that I got to keep my beautiful timber frames! These guys are highly recommendable.
Less
5
Oct 14, 2024
I just had double hung sash windows and a fixed pane double glazed, retro-fitted by the Thermawood team. I could not recommend them more highly. Fro...
More
I just had double hung sash windows and a fixed pane double glazed, retro-fitted by the Thermawood team. I could not recommend them more highly. From the fist visit by Michael, and the customer service by Lorna and the technicians on the day (and follow up after), the service was first class. They told me what they were going to do, and when, and then backed it up by doing it. As Molly Meldrum would say - "do yourself a favour" and get in touch with the Thermawood team for your double glazing!
Less
5
Oct 14, 2024
Thermawood Monash retrofitted our house with double glazing. Alan, Stefanie and the team were punctual, efficient and very accomodating to our require...
More
Thermawood Monash retrofitted our house with double glazing. Alan, Stefanie and the team were punctual, efficient and very accomodating to our requirements. We are very happy with the results.
Less
5
Oct 14, 2024
Absolute pleasure to work with the Thermawood team. Excellent workmanship and service. Job completed on time with everything cleaned up daily. Thoroug...
More
Absolute pleasure to work with the Thermawood team. Excellent workmanship and service. Job completed on time with everything cleaned up daily. Thoroughly recommend the company.
Less
5
Oct 10, 2024
Jasmin was great to deal with and the guys did a really neat job.
5
Oct 08, 2024
Very happy with the process and outcome.
Alen was very clear on the options and benefits. The installation was very profession and the outcome is bet...
More
Very happy with the process and outcome.
Alen was very clear on the options and benefits. The installation was very profession and the outcome is better than the prior/old windows. The installers were very good and left the place very clean.
Less
5
Oct 05, 2024
We recently decided to replace our old windows with double-glazing from Thermawood for the benefits of better thermal insulation, better noise insulat...
More
We recently decided to replace our old windows with double-glazing from Thermawood for the benefits of better thermal insulation, better noise insulation, and (in our case) a better view by getting rid of the numerous cross-bars of our old colonial style windows and having larger panes. We liked that these were not cheap plastic, but quality glass fitted to our existing timber frames, complementing the appearance of our home. We were also pleased with the value - there are of course cheap units out there, but for top quality with no regrets, these represent fantastic value for money. I would say they have already paid for themselves in improved appearance and noise reduction, even before we see the savings on heating and cooling bills. Our home is also more comfortable as a result of more even temperatures without the hot and cold spots the old windows caused.
From the start, we found every single person we dealt with to be polite, competent, helpful, and not pushy. We were given a detailed quote, and good advice to help us decide on which options were or were not worth us getting. For example, we opted for the extra noise reduction only for the bedroom which faces the road, saving money.
When it was time for installation, which took a few days, the crew were always on time, and worked around our schedule to minimise any disruption. They only removed old windows they were sure would be replaced by the end of the day, and kept the entire site clean and tidy throughout the job. In dealing with other trades, we have often found that some members of a crew are better than others, but the guys from Thermawood were consistently good - courteous, competent, efficient, and communicative whenever there was a question or issue.
Two of the panels were slightly off in size, and after promptly letting us know, they did a great job of a temporary install which avoided draughty gaps, and had the correct panels delivered and installed within 2 days. Anyone can make the odd mistake - what is critical is how well it is dealt with, and we couldn't have asked for better - it caused us no difficulty or inconvenience at all.
The crew were very helpful when asked about options for staining the new trims and ongoing cleaning (they left the windows all spotlessly clean), leaving a few samples of the trim timber so we could test before applying stain to the window trims on the house.
I cannot think of a single thing to complain about - we are very happy with the product, the company, and every single person we dealt with.
I would highly recommend anyone considering double-glazing to talk to Thermawood.
Less
5
Oct 03, 2024
Great job all-round from the people at Thermawood. Clear communication, no weird claims or sales pitch. Just a job really well done.
5
Oct 01, 2024
We are very happy with our new double glazing in our family room and kitchen. Alen, Stefanie and the team from Thermawood Monash are very professiona...
More
We are very happy with our new double glazing in our family room and kitchen. Alen, Stefanie and the team from Thermawood Monash are very professional and all details of the work was clearly communicated to us. The work was completed quickly and the clean up after the work was very thorough. I have no hesitation recommending Thermawood Monash.
Less
5
Sep 30, 2024
Thermawood Monash retrofitted two double hung windows in our home with double glazing, 6 panels in total. They were excellent to deal with from the be...
More
Thermawood Monash retrofitted two double hung windows in our home with double glazing, 6 panels in total. They were excellent to deal with from the beginning. Communication and quoting were very professional and nothing was too much trouble. The guys who did the work were outstanding. They were quiet and respectful and most importantly very tidy. Our job took 3 days and each day they would set everything up and pack it all up again ant the end of the day. All rubbish was removed at completion and the area they worked in was spotless. Very inpressive. There was very little for us to do at completion except for a few touch ups of paint to the windows. The photos aren great because of scaffolding, but you can see the finished result. We are very happy with the whole process and product and highly recommend this Company.
Less
5
Sep 29, 2024
We live on a busy street in a house with lead light windows facing the street. We contacted Thermawood to double Glaze our front facing windows to red...
More
We live on a busy street in a house with lead light windows facing the street. We contacted Thermawood to double Glaze our front facing windows to reduce the road noise levels entering the front rooms.
Jasmin visited our house explaining the process, along with a measure and quote. Our lead light windows were removed the openings sealed and boarded. up.
The lead light windows were cleaned and adjusted to fit between the double glazing of the frame. They came back looking pristine. New balances were installed into our double sash windows, The noise reduction is marvelous, with the road noise disappearing.
Jasmin and the two installers were absolutely fantastic, the work from start to finish was first class. The company was very easy to deal with, their communications with us as the customer were outstanding.
We would recommend Thermawood to anyone considering retaining their wooden window frames and moving to double glazing. You will not be disappointed.
Here are a couple of photos of the finished job. Well done Thermawwod.
Less
5
Sep 22, 2024
Craig and his team have been exceptional throughout the whole retrofitting process. A+++. Our timber/cedar window frames look fantastic and the house ...
More
Craig and his team have been exceptional throughout the whole retrofitting process. A+++. Our timber/cedar window frames look fantastic and the house is noticeably warmer. Thanks again for your work and expertise!
Less
5
Sep 20, 2024
Shout out to Joel and the install team of Paul, Bruce and Mitch at Thermawood. Inner North for a fantastic job. From the beginning when Joel got back ...
More
Shout out to Joel and the install team of Paul, Bruce and Mitch at Thermawood. Inner North for a fantastic job. From the beginning when Joel got back to us with an earlier installation time to trouble shooting glass glitches (not Thermawood's mistake) and to the actual installation, the friendly and professional team were a pleasure to deal with. Very happy with the look and functionality of the double glazing and draught proofing. It stood up to the test of a children's birthday party next door and we haven't even finished all our sound reduction strategies yet.
Less
5
Sep 19, 2024
The new double glazing keeps the noise down and the cold out. Thermawood Peninsula is a very professional company to deal with. The office staff were ...
More
The new double glazing keeps the noise down and the cold out. Thermawood Peninsula is a very professional company to deal with. The office staff were capable and easy to speak with, the installation team were very competent and informative, and mindful of any mess created and cleaned up as they went. I’m very happy with all aspects of the job. Highly recommended.
Less
5
Sep 18, 2024
I am very happy with the installation of my double gazed windows. Gaby and Santi where great and where very professional. They installed the windows i...
More
I am very happy with the installation of my double gazed windows. Gaby and Santi where great and where very professional. They installed the windows in an appropriate time frame and I was never left wondering what would happen next. Thanks to Pat and his team.
Less
5
Sep 16, 2024
As the Chair of the Owner's Corporation for a 66-apartment building that is over 50 years old, I am pleased to provide this reference for Thermawood. ...
More
As the Chair of the Owner's Corporation for a 66-apartment building that is over 50 years old, I am pleased to provide this reference for Thermawood. Our building recently underwent a comprehensive window maintenance, repair and double glazing project, and Thermawood's exceptional service and product quality have made a significant impact on our community.
Embarking on a large-scale project involving 66 apartments posed several challenges. Coordinating communication with a large group of owners, managing complex financial arrangements, and dealing with the difficult site access were just a few of the hurdles we faced. Additionally, the usual issues that accompany maintenance projects in older buildings, such as unexpected structural problems and logistical constraints, added to the complexity.
Joel from Thermawood played a crucial role in navigating these challenges with remarkable skill and dedication. His excellent communication ensured that all owners were kept informed and reassured throughout the process. Joel's personable nature made it easy for owners to approach him with concerns, and he was always ready to listen and provide clear, thoughtful responses.
One of the most impressive aspects of Thermawood's service was their ability to troubleshoot any issues that arose. Whether it was addressing access difficulties or managing unforeseen complications related to the building's age, Thermawood approached each problem with a proactive and solutions-oriented mindset. Their professionalism and expertise were evident at every stage of the project.
The kindness and professionalism displayed by the entire Thermawood team were exceptional. They treated our property with respect and ensured minimal disruption to residents during the installation process. The end result—a high-quality double glazing product—has exceeded our expectations. The improved thermal efficiency and noise reduction have already made a noticeable difference in the comfort and livability of our apartments.
I wholeheartedly recommend Thermawood for any double glazing projects. Their commitment to excellence, combined with their ability to handle the unique challenges of working in older buildings, makes them an outstanding choice. Joel and the Thermawood team have delivered an excellent end result and service that has significantly enhanced our building.
Sincerely,
David
Less
5
Sep 13, 2024
I'm super impressed with Thermawood Boorondara and their installation team! Darcy and Madi were absolutely fantastic. They were professional, efficien...
More
I'm super impressed with Thermawood Boorondara and their installation team! Darcy and Madi were absolutely fantastic. They were professional, efficient, and cleaned up after themselves. The retrofit double glazing they installed has made a positive difference in our home's temperature and noise levels. Highly recommend getting in touch with Hector if you are thinking about double glazing.
Less
5
Sep 09, 2024
Hector and his team at Thermawood were excellent from start to finish. Quoting was efficient and timely and communication around the job was great. Go...
More
Hector and his team at Thermawood were excellent from start to finish. Quoting was efficient and timely and communication around the job was great. Good humoured and professional we are very happy with the work they have completed and have no hesitation in recommending them.
Less
5
Sep 08, 2024
We are a couple of month into enjoying our Thermawood double glazing - we are now protected from the cold winter air! Alen and the team were very thor...
More
We are a couple of month into enjoying our Thermawood double glazing - we are now protected from the cold winter air! Alen and the team were very thorough replacing, rebuilding and draft stopping, then repainting everything like new. Many thanks!
Less
5
Sep 05, 2024
I like to thank Liam and his team from Thermawood Peninsula/Gippsland for the fantastic job they did at our home removing old windows and installing ...
More
I like to thank Liam and his team from Thermawood Peninsula/Gippsland for the fantastic job they did at our home removing old windows and installing with retrofit double glazing
They were punctual , really respectful and well mannered . Took their shoes off when they came inside the house , cleaned up all the mess . There was minimal disruption at home during the process . Liam explained everything they did and what needed to be done to maintain warranty.
The windows look fantastic have reduced the external noise and we can’t wait for warmer weather to feel the cooling effects on our home .
Can’t thank Thermawood enough , from the initial enquiry , quoting process and installation.
It’s really nice to know that professional and excellent service still exists ! Highly recommend - thanks !
Less
5
Sep 05, 2024
The whole team at Thermawood were wonderful. Communication was excellent. The boys that did the installation were fantastic. Love our new windows, hig...
More
The whole team at Thermawood were wonderful. Communication was excellent. The boys that did the installation were fantastic. Love our new windows, highly recommend.
Less
5
Aug 29, 2024
Josh and Ashleigh (thermawood yarra) were amazing to deal with from start to finish, super professional and friendly. And an amazing product. They ...
More
Josh and Ashleigh (thermawood yarra) were amazing to deal with from start to finish, super professional and friendly. And an amazing product. They came to Wangaratta for us with their brilliant crew of Nick, Ben and Kuks, just the friendliest, most professional guys.
Their workmanship is brilliant. They've turned our terrible draughty, thin windows into a work of art.
Cannot recommend highly enough, brilliant crew. Thanks so much. Guy/Lia
Less
5
Aug 29, 2024
The windows have cut down enough of the road noise for me to sleep through the busy early morning traffic. The quality of the work looks high.
5
Aug 22, 2024
Fran and I are very happy with the work undertaken. The process from quote to finish was professional, and the staff undertaking the work were extreme...
More
Fran and I are very happy with the work undertaken. The process from quote to finish was professional, and the staff undertaking the work were extremely considerate. We have already recommended Thermawood to a number of friends and family.
Less
5
Aug 22, 2024
very responsive, well priced, terrific people doing the installation. Very happy with the service.
5
Aug 19, 2024
Thermawood have just completed an install on a Sash Window. Very happy with the result. Whilst an expensive exercise I feel that it will pay for itsel...
More
Thermawood have just completed an install on a Sash Window. Very happy with the result. Whilst an expensive exercise I feel that it will pay for itself over time with energy savings. The company were great to deal with from start to finish.
Would highly recommend them.
Less
5
Aug 12, 2024
Jas was lovely to deal with and answered all my questions. Andy was a great bloke to deal with. He worked non stop getting the windows fitted in the a...
More
Jas was lovely to deal with and answered all my questions. Andy was a great bloke to deal with. He worked non stop getting the windows fitted in the agreed time, consulting with me along the way and tidying up inside and out when the job was finished. Thanks for a great service and the sound insulation is impressive.
Less
5
Aug 10, 2024
Big shout out to the team at Thermawood Gippsland a great experience. Lorna who kept us informed from start to finish and Michael whose suggestions an...
More
Big shout out to the team at Thermawood Gippsland a great experience. Lorna who kept us informed from start to finish and Michael whose suggestions and attention to detail resulted in some savings then the install team Liam and Dale these guys did an amazing job great work, polite, on time and cleaned up. We are just so happy with the result not one drop of condensation now despite some minus temps no more wiping up the crying windows and have dropped the split system temp down due to thermal improvement and bedrooms also much quieter. Will definitely have them back to do other half of the house when the budget permits.
Less
5
Aug 08, 2024
We are so happy with our windows, can’t believe what a difference they make and how good they look. Ashleigh, Josh and the team were knowledgeable, pr...
More
We are so happy with our windows, can’t believe what a difference they make and how good they look. Ashleigh, Josh and the team were knowledgeable, professional, and took great care in everything they did. Highly recommend.
Less
5
Aug 08, 2024
Excellent service, on time and friendly
5
Aug 07, 2024
The work retrofitting double glazing to my 120 year old period home is complete and I could not be happier. From the start the response to my initial ...
More
The work retrofitting double glazing to my 120 year old period home is complete and I could not be happier. From the start the response to my initial query was very quick with Stefanie calling for a measure and quote within a matter of days. Her knowledge of the product was excellent including technical aspects and how it compared to other products I had seen whilst researching double glazing. Being an avid fan of Grand Designs Australia, I knew that double glazing can be expensive, and the quote came in within my expectations.
Upon payment of a deposit, second measure and ordering of the glass took place and we worked out an installation time that fitted in with my travel plans. Alen the installer, kept me fully informed of start date and arrival times and once on site explained the installation process, and we scheduled when each room was to be done over a two week period Extra care was taken by the team to protect furniture and floorings, and each night Alen did a full site clean up.
Whilst installation was occurring , I also followed up with painting and some minor wood rot repairs, and Alen was also extremely helpful with products and techniques to fix rot and paint frames.
Alen and Stefanie from Thermawood Monash (Melbourne) are most highly recommended by me.
Less
5
Aug 05, 2024
We are so thrilled with our windows. What a difference it has made, I wake up every morning and open the curtains and my heart sings - no condensation...
More
We are so thrilled with our windows. What a difference it has made, I wake up every morning and open the curtains and my heart sings - no condensation and a huge clear outlook to our frosty paddocks. Just beautiful. I'm so pleased we were able to recycle the original timber frames too, honouring the house my parents built almost 40 years ago and making a sustainable choice in reusing existing materials. Liam and Dale were brilliant - approachable, respectful, careful, friendly and hard-working. They did a wonderful job. Thank you!
Less
5
Aug 05, 2024
Great service, great product. Thanks a lot.
5
Aug 02, 2024
### Review for Thermawood
Thank you to the team at Thermawood, especially Craig, Tab, and Scotty, for the fantastic job you did on our house. The qua...
More
### Review for Thermawood
Thank you to the team at Thermawood, especially Craig, Tab, and Scotty, for the fantastic job you did on our house. The quality of work was exceptional, and everything was completed in a timely manner and within budget.
We really appreciate how respectful you were of our living space, including being mindful of our dog. It was great that you took the time to walk through with the painters, showing them how to paint around the seals and drain. Your thorough explanations of the process were very helpful.
Our house has been transformed—it's now warmer and quieter. We couldn't be happier with the results. Thank you again for your outstanding work!
Less
5
Aug 01, 2024
Ashleigh, Josh and their team delivered expert advice and service for the retro fitting of our older homes windows. They answered all our questions an...
More
Ashleigh, Josh and their team delivered expert advice and service for the retro fitting of our older homes windows. They answered all our questions and on the day of install took the time to guide us through the process. Left the place spotless too! In comparing to other companies, their dedication to quality, effectiveness and level of service is what stood out to us.
Less
4
Jul 28, 2024
I can highly recommend Alen from Monash Thermawood Retrofit double glazing.
After researching European styled double glazing replacement windows for m...
More
I can highly recommend Alen from Monash Thermawood Retrofit double glazing.
After researching European styled double glazing replacement windows for my house that was very costly, Thermawood retrofit double glazing was surprisingly a lot more cost effective way to achieve similar results in terms of heat insulation and noise reduction. They were able to retro fit my 30mm timber windows, thus maintaining the house period character.
The work was completed in a timely manner with no disruption to the house security. I have already noticed that the main living area is warmer after an overnight cold spell.
Less
5
Jul 25, 2024
These guys are awesome. They have replaced all our windows in the living area of the house which were single glazed. The difference is immeasurable. W...
More
These guys are awesome. They have replaced all our windows in the living area of the house which were single glazed. The difference is immeasurable. We have gone from a room which was quite cold requiring lots of heating to a room which is warmer. Further, the amount of noise and general awareness of the wind has reduced substantially. Where previously we heard the windows rattle and felt the breeze, now we hear much less of the wind, the windows and frames and properly sealed and we can relax more comfortably. All the people we dealt were excellent. Lorna, Michael, Liam and Dale are very professional, diligent and even better, great people.
Less
5
Jul 23, 2024
Thermawood did a great job on our windows. Jozef, Kuks and the young apprentice were all super nice guys, top notch work and done really quickly. Our ...
More
Thermawood did a great job on our windows. Jozef, Kuks and the young apprentice were all super nice guys, top notch work and done really quickly. Our place is much warmer and the traffic noise is gone. Couldn't recommend highly enough.
Less
5
Jul 22, 2024
We couldn't be happier with the job that Hector has done at our home. The work is to a very high standard and with just finish paint to go, we now hav...
More
We couldn't be happier with the job that Hector has done at our home. The work is to a very high standard and with just finish paint to go, we now have windows in the old part of our home which retain their important heritage look and features but are now warm, quiet and feel far more secure. He was an effective communicator, efficient, courteous, and very tidy. There was minimal disruption whilst he worked away tirelessly to give us a great outcome.
Less
5
Jul 19, 2024
Could not be happier with the team and the finished result. Mark and his team were on time, executed the double glazing fit out of the entire house wi...
More
Could not be happier with the team and the finished result. Mark and his team were on time, executed the double glazing fit out of the entire house with ease and cleaned as they went. A seamless job and delighted with the improvement of living, YES double glazing works!
Less
5
Jul 19, 2024
Liam, Dale, Michael from Thermawood Gippsland installed double glazed windows in our bedroom and living. We could not be happier with the results. The...
More
Liam, Dale, Michael from Thermawood Gippsland installed double glazed windows in our bedroom and living. We could not be happier with the results. They were on time, professional, courteous and genuine. I'd happily recommend the team to my friends looking for double glazed windows
Less
5
Jul 16, 2024
Great service. Efficient & tidy execution. Highly recommend
5
Jul 15, 2024
The entire experience with Thermawood was a pleasure - initial consultations, measuring and the installation. Winter in our area can be harsh but we ...
More
The entire experience with Thermawood was a pleasure - initial consultations, measuring and the installation. Winter in our area can be harsh but we can already see and feel the difference the double glazing is making - no water running down the inside of windows, even on frosty mornings, and the heater is set lower. Given it is the middle of Winter, I've not had a chance to try opening the windows, but the sliding door is actually easier to open and close than it was before, despite the additional weight. The installation team were incredibly considerate and respectful of our house and space, not a speck of dirt or dust left behind.
Less
5
Jul 09, 2024
Alen and the team from Thermawood Monash have done a great job fitting my place with retrofitted windows. It has made such a difference. It is a great...
More
Alen and the team from Thermawood Monash have done a great job fitting my place with retrofitted windows. It has made such a difference. It is a great product. The installation was very professional with the team working around my requirements. Good job all round.
Less
5
Jul 09, 2024
We are very happy to recommend Thermawood Gippsland for retrofit double glazing. The quote and booking process was seamless, and Lorna and Michael are...
More
We are very happy to recommend Thermawood Gippsland for retrofit double glazing. The quote and booking process was seamless, and Lorna and Michael are a pleasure to deal with. Liam and Dale did our installation, and they were timely, polite, professional and tidy! They left everything spotless and were very grateful. Our guest room is already so much warmer!
Less
5
Jul 03, 2024
Ashleigh, Josh and the team from Thermawood Yarra and Merri-bek did an amazing job with the installation of double glazed windows for our home. We wer...
More
Ashleigh, Josh and the team from Thermawood Yarra and Merri-bek did an amazing job with the installation of double glazed windows for our home. We were sick and tired of the condensation on our thin single glazed windows from the cold nights and contacted Ashleigh who were recommended to us. We appreciated the text message informing us that the team was on the way. The installation team - Ben, Ben and Nick did the installation on some cold, windy and wet days. They were such troopers- considerate, neat and efficient. It has made such a difference to our home after installation. Apart from some minor condensation post installation (our home had lots of moisture in the air as it was open during installation), we’ve had pretty much no condensation after that. Ashleigh also responded promptly when had a small issue on one of the windows. Thanks Ashleigh, Josh and your team.
Less
5
Jul 02, 2024
Responsive. Professional. Lovely to deal with.
5
Jun 27, 2024
A very happy customer, from start to finish. Professional, careful, neat & tidy. Would highly recommend Thermawood to anyone looking for a high qualit...
More
A very happy customer, from start to finish. Professional, careful, neat & tidy. Would highly recommend Thermawood to anyone looking for a high quality product in this area. Special mention must go to Liam & Dale for the way they went about their work and always being mindful of the impact on the customer, whilst paying attention to the smallest details. A well-deserved 5-star rating!
Less
5
Jun 25, 2024
Fantastic service and workmanship from the Thermawood Monash Team. From Stefanie’s accurate, helpful consult and quoting, through to Alen and the team...
More
Fantastic service and workmanship from the Thermawood Monash Team. From Stefanie’s accurate, helpful consult and quoting, through to Alen and the team’s beautiful work to upgrade the glass and refurbish my existing 1940s frames, this is a business run with integrity and care. As a bonus, they were available to start ahead of schedule, completed the job in the estimated timeframe and left absolutely everything spick and span. Extremely happy with the end result as we head into another cold Melbourne winter!
Less
5
Jun 17, 2024
Professional team who were prompt, reliable, thorough and responsive. They have made my mum's house in Healesville a warm haven she can enjoy. The nei...
More
Professional team who were prompt, reliable, thorough and responsive. They have made my mum's house in Healesville a warm haven she can enjoy. The neighbours also reported that they were very impressed by how hard working the team were, neat and tidy also! Highly recommended.
Less
5
Jun 13, 2024
Thermawood recently installed double glazing to all windows and doors in the rear extension of my Victorian weatherboard which includes a large cathed...
More
Thermawood recently installed double glazing to all windows and doors in the rear extension of my Victorian weatherboard which includes a large cathedral window. Jasmin and Andy were very professional and responsive and the work carried out by them and Shane, Hector and Josh onsite exemplary. The installation has definitely improved heat retention and noise reduction. I still have a long way to go in insulating this little house but this has been an important first step.
Less
5
Jun 12, 2024
It has taken us a while to get around to writing this review (8 months). In that time, we have really appreciated the way that the Thermawood double g...
More
It has taken us a while to get around to writing this review (8 months). In that time, we have really appreciated the way that the Thermawood double glazing keeps our apartment warm and soundproofed. Having the double glazing really improves our quality of life every day. Thanks to Joel, Hoops, Andrew and the rest of the Thermawood team for their professionalism, good humor, and punctuality. They rightfully take a significant amount of pride in their work. Can't recommend them highly enough. Best wishes, Wasan and Eliza
Less
5
Jun 10, 2024
Friendly and professional
5
Jun 06, 2024
Regional Victoria here, made the plunge and contacted them. Great Product, awesome team to deal with, Easy hassle free process and transaction. Commun...
More
Regional Victoria here, made the plunge and contacted them. Great Product, awesome team to deal with, Easy hassle free process and transaction. Communication was key...thanks heaps, Thermawood team
Less
5
Jun 03, 2024
The team were effective and efficient. They also organised scaffolding for the upper story work and we negotiated to leave it over the weekend so I co...
More
The team were effective and efficient. They also organised scaffolding for the upper story work and we negotiated to leave it over the weekend so I could paint trims and also put a new coat on my weatherboards.
Rooms have been noticeably retaining heat better and for longer.
It would be good to offer/refer a follow-on painting service as an option. This would be valuable to many customers.
Less
5
May 29, 2024
Probably the best experience we've ever had with a contractor. Great communication and quality. Team was professional and delivered exactly what was...
More
Probably the best experience we've ever had with a contractor. Great communication and quality. Team was professional and delivered exactly what was discussed. Very happy with the final product.
Less
5
May 25, 2024
Thermawood have been great! I had a uniquely shaped window that needed repair and upgrading to double-glazed. Lots of other tradies turned it down bec...
More
Thermawood have been great! I had a uniquely shaped window that needed repair and upgrading to double-glazed. Lots of other tradies turned it down because it was too hard but Thermawood took it on and did a great job! Best of all, they have improved the drainage system in the windows to prevent rot. They have been a pleasure to work with :)
Less
5
May 24, 2024
The team at Thermawood (Andy and Jasmin) are fantastic.
Communicating with Jasmin was very easy and the quote process was thorough. Jasmin kept us in...
More
The team at Thermawood (Andy and Jasmin) are fantastic.
Communicating with Jasmin was very easy and the quote process was thorough. Jasmin kept us in the loop RE timing of the work getting done, managing to squeeze us in earlier than expected
Andy installed ours windows and was such a lovely guy to work with. He was very polite and respectful when moving our furniture as needed. They got the job done in a really timely way and were very accommodating, getting our son’s room done quickly.
The work itself is great quality, and hasn’t changed the look of our windows (really important since we live in units with body corporate). We’re already enjoying the difference to the temp of our rooms and the noise.
See a photo of the window completed compared to the old ones not yet done.
Highly recommend the Thermawood team!
Less
5
May 22, 2024
I had double-glazing installed 18 months ago and could not have been happier with the service and care received by Thermawood. Gene was an absolute de...
More
I had double-glazing installed 18 months ago and could not have been happier with the service and care received by Thermawood. Gene was an absolute delight to deal with the entire time and was even generous enough to resize and install a pane for free that I had accidentally mis-specified.
The difference to sound and heating is absolutely noticeable and I absolutely adore living my my toasty slice-o-paradise now and am far less concerned when the winter months roll around. I get to feel like I'm living my a little European home instead of the usual Australian tent. Thank you Thermawood!
Less
5
May 16, 2024
I recently had the pleasure of working with Thermawood Gippsland and their team exceeded all expectations!
From the initial consultation with Jacki an...
More
I recently had the pleasure of working with Thermawood Gippsland and their team exceeded all expectations!
From the initial consultation with Jacki and Lorna to the flawless installation by Michael, Dale and Liam the entire process was seamless. They were neat, tidy and were very detail oriented. We love our new windows and sliding doors. I highly recommend Thermawood Gippsland for their top-notch service!
Less
5
May 15, 2024
It's been seven years since we had Thermawood retrofit double glazing on on French doors and windows. We recently had a couple of rectifications (my k...
More
It's been seven years since we had Thermawood retrofit double glazing on on French doors and windows. We recently had a couple of rectifications (my kid poked a hole into the custom made fly screens and the French doors were getting a bit stiff to open and close) and Thermawood came to the rescue to address these super fast. Thank you so much Ashleigh, Josh and team, wouldn't hesitate to recommend Thermawood for their excellent customer service, responsiveness and durable products.
Less
5
May 11, 2024
We have had a very good experience in dealing with Thermawood to install double glazing in our home in Somers. We were concerned that the finished ...
More
We have had a very good experience in dealing with Thermawood to install double glazing in our home in Somers. We were concerned that the finished product might look bulky on our nice thin ceder windows. However the final result was terrific and they matched the wood with cedar beading and sills. Very impressed. The staff were terrific and over the 4 days of installation they cleaned up every day and kept us informed of progress. Nice people to work with and very professional. Also the quoting process and the ongoing electronic communication was always very prompt and they met every target and did what they said. We are very pleased with the product and our home is much warmer on the cold days. Leon and Therese Somers Victoria.
Less
5
May 09, 2024
We had the heritage windows for three rooms fitted with the Thermawood product. All up there were 16 panes, 7 of which were leadlight. We had some cha...
More
We had the heritage windows for three rooms fitted with the Thermawood product. All up there were 16 panes, 7 of which were leadlight. We had some challenges with install but Jasmin and the team did an amazing job rectifying those issues. Winter is setting in now and where my old, single pane windows are already running with condensation, the new thermawood windows are clear as day. They provide improved noise reduction and the temperature in the rooms is much more comfortable. I will have the team back to replace more windows in the future. Great product and fabulous to work with.
Less
5
May 09, 2024
Great product. Really smart idea, perfect for wet and cold melbourne with the beautiful sash windows.
5
May 02, 2024
I can‘t recommend them enough. From the first phone call they were on top of things, friendly, quick to reply and just a pleasure to work with. Well d...
More
I can‘t recommend them enough. From the first phone call they were on top of things, friendly, quick to reply and just a pleasure to work with. Well done guys and thanks for your great work!
Less
5
May 01, 2024
Thermawood Yarra & Merri-bek did a great job of explaining their products and processes, and the guys who installed the windows were friendly, efficie...
More
Thermawood Yarra & Merri-bek did a great job of explaining their products and processes, and the guys who installed the windows were friendly, efficient and tidy. Very happy with the results.
Less
5
Apr 30, 2024
Highly recommend! Top product and service
5
Apr 30, 2024
We were delighted with the service and results of our experience with Thermawood. Stephanie and Allen were very good to deal with, prompt and clear wi...
More
We were delighted with the service and results of our experience with Thermawood. Stephanie and Allen were very good to deal with, prompt and clear with their communication. The difference in both noise and temperature is remarkable and their workmanship was first class. And importantly they did an amazing job of tidying up after they were done. We would recommend their services and will be getting them to do more work for us.
Less
5
Apr 29, 2024
Jasmin and Andy were fantastic to deal with, great communication, and clarity in the quote stage and good attention to detail and execution of the phy...
More
Jasmin and Andy were fantastic to deal with, great communication, and clarity in the quote stage and good attention to detail and execution of the physical work. Our 100 year old windows look brand new again, very happy with the outcome!
Less
5
Apr 20, 2024
Thermawood Monash (Stefani & Allen) did an excellent job fitting our
Double glazed windows. They were on time. Very professional covering all work spa...
More
Thermawood Monash (Stefani & Allen) did an excellent job fitting our
Double glazed windows. They were on time. Very professional covering all work space and completed job within stipulated time. Courteous, meticulous, thoroughly
cleaned up site when job completed, taking away debris. No issues.
Less
5
Apr 17, 2024
Excellent company with quality product which really makes a difference. The guys who put the windows in are always polite, meticulous and always tidy ...
More
Excellent company with quality product which really makes a difference. The guys who put the windows in are always polite, meticulous and always tidy up at the end. I have now replaced all of my windows with their excellent products and I am very happy with them. They keep the house warmer, saving on energy bills and they look great in keeping with this older property
Less
5
Apr 12, 2024
I used Thermawood Boroondara, I am really pleased with the retrofitted double glazed windows and door I have had fitted. The temperature in my home i...
More
I used Thermawood Boroondara, I am really pleased with the retrofitted double glazed windows and door I have had fitted. The temperature in my home is more stable, whether i am using heating or cooling. I don't need to have my heating or cooling on for as long as I did previously or set at the extreme for each setting. My home is also quieter.
Hector and Madi are professional and easy to do deal with and the installers took care and pride over their work and cleaned up afterwards.
Less
5
Apr 03, 2024
Entire team were highly professional, timely and accommodating. Went above and beyond to provide a tidy and consistent finish, keeping in character wi...
More
Entire team were highly professional, timely and accommodating. Went above and beyond to provide a tidy and consistent finish, keeping in character with our bungalow. Thanks again!
Less
5
Apr 03, 2024
We had our windows done with Thermawood back in 2018 - they were tricky old sash windows and they managed to get them double glazed easily.
What was ...
More
We had our windows done with Thermawood back in 2018 - they were tricky old sash windows and they managed to get them double glazed easily.
What was really impressive though, was six years later when I rang them when a crack in one of our windows appeared. Without hesitation their super friendly phone staff found our window-fitting history, had established that this repair sounded under warranty, sent out a team the following week and fitted a new window free of charge! We were so impressed! Would 100% recommend using them and their team.
Less
5
Apr 02, 2024
Hector and his team were absolutely marvellous from beginning to end. They were professional, polite and helpful. They honoured their initial quote wh...
More
Hector and his team were absolutely marvellous from beginning to end. They were professional, polite and helpful. They honoured their initial quote which was a very good quote.
One of the workers called Madi worked extra time at the weekend to complete the work. It was a pleasure to have Madi in our home.
Hector was extremely courteous throughout, in particular, when he rang to check the work was satisfactorily done before sending the final bill.
We are very pleased with the result and would highly recommend his company, Thermawood Borondoora, to everyone.
Susan and Ben
Less
5
Mar 28, 2024
Absolutely great team to deal with from start to finish. Ashleigh and Josh came around and did all the measure and quoting, and then Ben, Nick and Bru...
More
Absolutely great team to deal with from start to finish. Ashleigh and Josh came around and did all the measure and quoting, and then Ben, Nick and Bruce absolutely nailed the job on site. Not only are we now warmer, but we've had a number of neighbours comment on how good our new (double glazed!) windows look!
Less
5
Mar 27, 2024
Hector was super responsive to my online quote request. We live on a main road and were looking to replace an old window to reduce the road noise. Hec...
More
Hector was super responsive to my online quote request. We live on a main road and were looking to replace an old window to reduce the road noise. Hector made a great recommendation and saved us having to replace the wooden frames. Madi & Sam were awesome installers, keeping everything clean and tidy with a great finish. The outcome has had a significant road noise reduction and the windows look brand new. Highly recommend Thermawood and the team if you're considering replacing your windows!
Less
5
Mar 27, 2024
Thermowood might not be the cheapest option when it comes to replacing old doors and windows but they are an outstanding product with extraordinary at...
More
Thermowood might not be the cheapest option when it comes to replacing old doors and windows but they are an outstanding product with extraordinary attention to detail. Alen and his gang left us with sparkling new windows and doors beautifully painted and sealed. A truly happy client and a house improved dramatically.
Less
5
Mar 26, 2024
Ashleigh and Josh were incredibly professional and knowledgeable they were the only company we contacted that came out to assess the damage and give u...
More
Ashleigh and Josh were incredibly professional and knowledgeable they were the only company we contacted that came out to assess the damage and give us their time. Incredibly happy with the installation and the team were fantastic and bonus the windows look amazing!
Less
5
Mar 22, 2024
From the time Jasmin came to advise & quote to the moment Andy packed up they were professional, knowledgeable, skilled & thorough. Our heritage lead ...
More
From the time Jasmin came to advise & quote to the moment Andy packed up they were professional, knowledgeable, skilled & thorough. Our heritage lead light windows have been cleaned, double glazed, sealed & restored beautifully. What's more the road noise has been reduced by at least 25 decibels. Very happy to recommend Thermawood.
Less
5
Mar 20, 2024
We had French doors and large sliding doors with double glazing reglazed by thermawood monash after the original double glazing failed.
They did an e...
More
We had French doors and large sliding doors with double glazing reglazed by thermawood monash after the original double glazing failed.
They did an excellent job including rebuilding one of the doors which has rotted.
Their workmanship and professionalism was impressive. I love the new glazing - it’s beautifully done and shouldn’t go foggy. It’s heavier than our previous double glazing and provides more sound and heat proofing. I wouldn’t hesitate to recommend them and have in fact done so recently to a painter who commented on what a great job they’d done.
Less
5
Mar 19, 2024
We had Thermawood Gippsland install their amazing products on 12th of March to 14th of March 2024. Michael, Liam and Dale were such a happy team. They...
More
We had Thermawood Gippsland install their amazing products on 12th of March to 14th of March 2024. Michael, Liam and Dale were such a happy team. They came every day by 7ish am and started to set up and begin their work diligently. They were happily working together, we heard them laughing together and working hard as they focused on the job. I feel safe and a pleasant environment as we have 2 young children in the house and I'm currently pregnant while they were installing the windows. One particular window, because the meter box blocked the way, there was a chance the window frame may not be able to make it in as it needed a full swing in order to click into the joint to make it freely open and close. The team managed to solve the problem, though Michael said it is the hardest window he ever had to install but the team managed to make it open like any other window. We are very thankful they didn't give up easily.
They are very mindful of children. For example, Dale is very polite when he needs to make a noise to cut something he is always informing me and the kids. So we got to prepare in advance. Liam and Michael don't mind taking their shoes on and off just to keep the floor clean for the kids.
There are few things that are able to adjust to the situation and save further $800 as Michael felt our current awning chain winders are just as good.
We are very happy with their work. It is done professionally and efficiently.
We highly recommend them to anyone who may be interested in double glazing for their home. Thermawood Gippsland is the best. You can call Lorna and she is more than happy to answer any questions and even if she doesn't pick up, she does reply very quickly.
Less
5
Mar 19, 2024
We are very happy with our decision to engage Alen and his team at Thermawood Monash. Alen and Ollie were both professional and friendly throughout th...
More
We are very happy with our decision to engage Alen and his team at Thermawood Monash. Alen and Ollie were both professional and friendly throughout the renovation. The final double glazed product looks great and there is clearly a difference in noise levels compared to our home’s original glass. I am sure we will appreciate it further with winter coming! Thanks again for your work, the overall experience has been seamless.
Less
5
Mar 19, 2024
We live in a 1905 Edwardian house in Hawthorn East. In 1984 we rebuilt the back half in a modern style on two levels, with Stegbar cedar windows throu...
More
We live in a 1905 Edwardian house in Hawthorn East. In 1984 we rebuilt the back half in a modern style on two levels, with Stegbar cedar windows throughout. As part of a general home upgrade we recently commissioned Thermawood to retro-fit every window (about 25 altogether) in this part of the house with double-glazed units. We have noticed immediate improvements in energy efficiency and noise abatement. Importantly, they were able to match the existing timber so that the "new" windows in fact look even better than the original ones. We had a great experience with the Thermawood crew, who were efficient, reliable, easy to get along with and above all produced a quality result with great attention to detail and a minimum of fuss. We were extremely pleased with the result and highly recommend both the Thermawood product and service. Bill & Sally Bachman
Less
5
Mar 15, 2024
Very pleased with Thermawood Yarra’s double glazing of my leaky old bedroom sash windows… Ben and his team were prompt, polite and cleaned up thorough...
More
Very pleased with Thermawood Yarra’s double glazing of my leaky old bedroom sash windows… Ben and his team were prompt, polite and cleaned up thoroughly. It’s great being able to keep the original timber frames and now have a well insulated room!
Less