excellant service..was here on time . job done quickly .

Staff was professional and the work was completed on schedule.

I recently had another great experience with Vaillancourt Plumbing, and I couldn't be happier. From the moment I called, the lady on the phone was extremely helpful and professional, setting a positive tone right away. The plumber, Trevor, who arrived was right on time, very neat, and respectful of our home, which I really appreciated. He was not only knowledgeable and efficient but also persona... More

I recently had another great experience with Vaillancourt Plumbing, and I couldn't be happier. From the moment I called, the lady on the phone was extremely helpful and professional, setting a positive tone right away. The plumber, Trevor, who arrived was right on time, very neat, and respectful of our home, which I really appreciated. He was not only knowledgeable and efficient but also personable and friendly. He even took the time to offer some helpful tips, which was a nice touch. The biggest surprise? My dogs, who normally hate strangers in the house, actually liked him! It's true what they say about dogs having a sense for good people. This was my second time using Vaillancourt, and their consistent professionalism and customer-first approach make them my go-to choice. Highly recommended by both me and my dogs! Less

They fixed my leaking bathroom faucet quickly and efficiently.

Wonderful and professional company. The pricing is fair and the work is second to none. Will definitely use again.

Valliancourt Plumbing was amazing to provide assistance to my elderly parents in an urgent situation. Crystal, Trevor and the team understood the urgency provided excellent customer service and communication throughout. So grateful to our family member who recommended Vallaincourt. Planning to call them for future accessibiity renovation projects. Thank you Vallaincourt!

Good communication. Arrived when they said they would. Knew exactly what to do to fix my issue

Lonnie the technician arrived at time expected, and quickly diagnosed and resolved my plumbing issue. I was very impressed by the level of service and Lonnie's professionalism.

I was 100% satisfied with the service provided by Vaillancourt Plumbing. The plumber, Trevor, was very efficient, friendly and coordinated perfectly with the municipality in having the water turned off in order to perform the work. The work was performed very quickly, resulting in a minimum of time without water. I will definitely be calling Vaillancourt for my future plumbing needs

I was very pleased with the work that was done. It was completed within the time frame given. I will definitely be using them in the future.

Great service from Shane. Very professional

I needed to have the both the fill and waste valves on a toilet replaced. The tech arrived when he said he would, had the right parts and completed the job expeditiously. No mess left. Charges were as quoted. I would not hesitate to call Vaillancourt again

Want to give a shout out to Vaillancourt plumbing, Trevor our plummer was courteous and knowledgeable and prompt, he replaced our main water handle, they took care of calling the town to turn water off and again back on, they took the stress off of me, couldn’t ask for anything better than that, highly recommend Vaillancourt plumbing. Thank you again, Joanne Spring

We discovered a leak in the main water line into our home and due to our location it required a complex repair. We were in excellent hands with Vaillancourt Plumbing who promptly determined a plan and managed the project from start to finish. Vaillancourt’s exceptional customer service and personable team made a stressful situation less so.

Had a small plumbing repair. They came quickly and repaired the issue. The costs for service and parts were clearly explained so no surprises. All the staff that I spoke to were very friendly and helpful. I give my full recommendation. Great company and great work and reasonable price. Thank you

We were very impressed by the professionalism demonstrated by plumber Lonny, and his apprentice, throughout our dealings with both of them earlier this month. The job was completed very promptly, with attention given to tidying up afterwards, which was most appreciated.

Great team from Crystal, the customer service rep. Brian, who provides free estimates, 2 guys who install the laundry connection in the basement and Meghan who follows up on the completion of the job. Well done! I'll recommend Vaillancourt Plumbing & Drains to anyone.

Vaillancourt Plumbing is the best at figuring and repairing any major plumbing issues. They’re very knowledgeable and follow up with any questions and concerns that is asked every step of the way to make sure the process runs smoothly. 10/10!

As usually happen I unexpectedly found myself without a water heater. Having used this company before to help with water issues in my basement I called them up again. They were professional and efficient - a new heater would be needed (which was expected), they presented three options covering different price points and styles. The two men (I apologize for forgetting their names) showed up on tim... More

As usually happen I unexpectedly found myself without a water heater. Having used this company before to help with water issues in my basement I called them up again. They were professional and efficient - a new heater would be needed (which was expected), they presented three options covering different price points and styles. The two men (I apologize for forgetting their names) showed up on time each day and except for the moment I thought that one person hauling my old heater up the stairs on a dolly would wreck my stairs (it didn't) I was able to focus on work as they worked with no concerns or worries. The office staff are also easy to work with and they were gracious as I kept missing calls do to meetings. But it all worked out. Highly recommend. Less

Exceptional “start to finish” service! THANK YOU to the AMAZING STAFF for being friendly, knowledgeable, prompt and entirely professional!!!! Will definitely call for any future plumbing repairs!!!

I was able to get a plumber from Vaillancourt Plumbing at short notice to fix the shower faucet which was great. The plumber did a great job and replaced the part to resolve the leak. Very happy with the service. Perhaps, because it was the first time I have had to call a plumber to fix anything in the house, I was not prepared for the "sticker shock" for getting plumbing services. Other than the... More

I was able to get a plumber from Vaillancourt Plumbing at short notice to fix the shower faucet which was great. The plumber did a great job and replaced the part to resolve the leak. Very happy with the service. Perhaps, because it was the first time I have had to call a plumber to fix anything in the house, I was not prepared for the "sticker shock" for getting plumbing services. Other than the expense, very happy with the services from Vaillancourt Plumbing. Less

Vaillancourt Plumbing is always my go to company for any plumbing related work. I have used them several times over the years and have never been disappointed. I would definitely recommend this company.

Excellent service and experience from the first moment I called Vaillancourt Plumbing to fix a main drain clog to the goodbyes from the Tech, I could not have asked for a better experience.

I had a great experience with Vaillancourt Plumbing & Drains. Guys came the same day, cleared my blocked sewer, ran camera into the sewer pipe (for extra cost), explained why I had issues and what to do in the future. They use proper equipment for the job. All around positive experience. Will call them in the future if problems happen again.

I want to appreciate Mark for his fantastic job fixing the cracking sound in my toilet pipe and eliminating that awful sewer smell. Not only was the issue resolved quickly, but he also explained everything in such a clear and helpful way. Super professional and friendly service, I couldn't be happier. Thank you so much!

Great experience replacing my laundry's faucet. Easy to book, service on time, all works fine now

Great job and excellent customer service.

Very good company. The work was done all within one day and professionally done. I am very happy that I chose this company

Obtaining an appointment was easy and Trevor the plumber was on time, professional and left the bathroom area clean. I would recommend Vaillancourt and will use them again if I unfortunately have another plumbing problem.

The technicians were courteous and efficient. Thank you. Sharon

Trevor was in and out of here fixing the leaks. Awesome! Found my go to plumbers!⭐️

We recently had Vaillancourt Plumbing replace the main shut off in our home, everything had to be co-ordinated with the city to also shut off the water at the same time. Patsy was a pleasure to talk with and made sure everything was timed perfectly. Trevor did a fantastic job and also was a pleasure. I would recommend Vaillancourt Plumbing to anyone in need of their service.

I recently needed a plumber. I had seen the signs for Vaillancourt Plumbing for years and called. The response was immediate.Trevor came out, immediately saw the issue and fixed it within half an hour. I will definitely use this company again. Excellent service, workmanship and friendly people.

Very happy with service. Hot water tank replacement went smoothly.

I called Vaillancourt to replace my main shutoff valve in my home, they called the region to coordinate shutting off the water supply to the house and replaced the valve within the time the region allotted them . This is the second time I have used there services and have been pleased and satisfied both times.

Very well run business. Great experience from calling to book,to having the plumber come and do the work. They even called back a week later to make sure everything was working well. We would definitely recommend them for any plumbing needs.

Friendly and prompt service from my first reach out call to the plumber coming to do the work on my kitchen sink. He was knowledgeable and explained everything as he went. I will be a repeat customer! Thanks again for your help.

I received a very timely response from Vaillancourt plumbing. I was very impressed with there work!!

Efficient, knowledgable, punctual, and friendly. We’ve lived in Whitby for 30 years now, and would recommend Vaillencourt Plumbing for their project or problem. Thanks, Pete

Stress free process from quote to installation. Professional people providing top notch service. Highly recommend.

Fast, efficient, very friendly service. I would recommend Vaillancourt to anyone!

Called on a long weekend with some serious plumbing issues. Vaillancourt sent Marc out and he was able to fix the problem in a program manner. Thank-you for good service.

My plumber Mark was professional and arrived at the time promised, worked on the first project replacing a hot water tub faucet washer. Then went over to the next project and replaced the Tub spout both jobs were completed in about one and a half hours.

Great company to get plumbing. Independent, no big company BS and charge fair prices. 2nd time using and will not be the last, 1st choice for now on!! Got a family "friend" to do work before and found out he charged me way more "shop rate" even though he did this on the side - some "friend" and the work was not that good either. Highly recommend Vaillancourt to anyone, they even followed up to se... More

Great company to get plumbing. Independent, no big company BS and charge fair prices. 2nd time using and will not be the last, 1st choice for now on!! Got a family "friend" to do work before and found out he charged me way more "shop rate" even though he did this on the side - some "friend" and the work was not that good either. Highly recommend Vaillancourt to anyone, they even followed up to see how they did - they care about their customers and their work. Less

Contacted vaillancourt with emergency plumbing issue on the civic long weekend and they sent someone out within 2 hours, and it was fixed later that afternoon. Great customer service, and kind! Thank you!

From the first phone conversation to the final bill, everything was stress free. Our leaky toilet was fixed ! I will definitely call Vaillancourt Plumbing for my next plumbing issue

The Vaillancourt team provided same day service. They were once again professional and competent. .

I am really impressed with the work I had call Vaillancourt Plumbing to do. Great service from their customer service to when the day the work was done was seamless. They where very professional about the whole process and even answered all my questions and showed me what they where doing and why. I have used Vaillancourt Plumbing twice now and will continue to use them in the future.

I called Vaillancourt for a shower issue recently, I had used them once before and was happy with their service. Trevor and his helper came before noon and had the problem fixed within an hour. Very courteous, nice guys.

Vailliancourt promptly returned my call, booked my appointment and quickly resolved my problem.

Excellent service from start to finish. I would highly recommend Vaillancourt Plumbing for all your plumbing needs.

The service was great. We called to book an appointment and the next day the plumber arrived at the scheduled time and repaired our toilet. As a heads up, they sent us a text and a photo of the plumber to inform us that the plumber was on his way. Great service and customer focus.

I was very happy with the service provided by Vaillancourt Plumbing. I found them to be courteous and very professional.

Very happy with this organization. From fist contact their elevated level of customer service was very apparent. Before work could be done we needed to have the municipal water shut off. They took care of all of the logistics with the city and explained how everything would take place. They took a complex process and made it seamless. The work was completed quickly and professionally. Great peopl... More

Very happy with this organization. From fist contact their elevated level of customer service was very apparent. Before work could be done we needed to have the municipal water shut off. They took care of all of the logistics with the city and explained how everything would take place. They took a complex process and made it seamless. The work was completed quickly and professionally. Great people. We’ve definitely found a new plumber for our furniture needs. Less

Had problems with the water pressure from my kitchen sink faucet. The service I received was prompt efficient and very helpful. Problem resolved. Highly recommend

From scheduling to plumbing issue resolved. A+++.

Great service by Vaillancourt Plumbing. Very professional and did a great job. Great communication with the office and the plumber. Reasonable price for great service. Will definitely continue using for all my plumbing needs!

Excellent service from the beginning to the end.

Fantastic service from the moment my call was answered til the plumbing technician quickly and efficiently fixed our problem. Great communication and great prices.

I have had other plumbing companies in my house over the years and I was never that pleased. I came across Vaillancourt plumbing when I was in a desperate situation and right from the start they were awesome. I was impressed not only with the workmanship and the friendliness of the staff but also the fact that they keep me up to date by text to let me know updated timing and who is coming so th... More

I have had other plumbing companies in my house over the years and I was never that pleased. I came across Vaillancourt plumbing when I was in a desperate situation and right from the start they were awesome. I was impressed not only with the workmanship and the friendliness of the staff but also the fact that they keep me up to date by text to let me know updated timing and who is coming so the day of my service so that was very much appreciated and set them apart from other companies that I have seen. I have used them a few times now and I have recommended them to friends and they also had a very good experience. Less

Your staff quickly repaired the leaky tap. He was efficient, neat and personable.

The repair was completed quickly and cleanly. A minor problem was dealt with accuracy. Trevor, the plumber was pleasant and cooperative.

Great service and timely response. Will call again when in need of plumbing help.

Quick response and expert service at a reasonable cost- well regarded business for a reason 👍🏻

The plumber showed up on time, performed the work perfectly and left us happy. Can't ask for more than that. 5 stars for sure!

Trevor was great -- fast, efficient,friendly and polite. Problem was solved quickly. All done at a fair price with a senior discount to boot. Will definitely be calling Vaillancourt next time I need a plumber.

We hired Vaillancourt Plumbing to install a water line to our fridge and replace a ruptured outdoor frost tap. The plumber [Shane] arrived as scheduled. After reviewing the jobs he provided an on the spot quote. He completed the jobs quickly and professionally. I would hire them for any future plumbing jobs. Peter Hubley

Quick, efficient service on an emergency repair. The tech was knowledgeable and professional. The text message that the tech was on his way, with a picture, was a nice touch.

I recently developed a serious plumbing issue which needed prompt attention. I called Vaillancourt Plumbing on the advice from a friend late on a Friday afternoon. The staff were so understanding and helpful in arranging a visit for that same day. Alex came quickly and fixed the problem although it took awhile since the main pipe to the street was severely clogged. I can't say enough for their pl... More

I recently developed a serious plumbing issue which needed prompt attention. I called Vaillancourt Plumbing on the advice from a friend late on a Friday afternoon. The staff were so understanding and helpful in arranging a visit for that same day. Alex came quickly and fixed the problem although it took awhile since the main pipe to the street was severely clogged. I can't say enough for their pleasant, quick and proficient response. Less

Trevor from Vaillancourt Plumbing was great. He replaced the shut off valves for my backyard/garage hose and replaced a few parts in my toilet. He diagnosed the issues quickly and was able to complete the work on the spot within an hour. Vaillancourt Plumbing followed up a few weeks later to ensure I was satisfied with the service. I will definitely be using their services again in the future.

Friendly, on-time, and courteous service. Our plumber Alex made recommendations based on industry experience, and worked every minute of the time he charged.

Quick and efficient! Thank you for taking care of our clogged bath tub.

Our technician was very punctual, which I completely appreciate! He was respectful of our home, putting on shoe cover before entering. He dealt with our issue promptly and had the parts needed to handle it same day.

The two plumbers that came to do the work were friendly and worked quickly. They fixed the issue and improved the pipe work from the previous design. The only small issue was it took three appointments to start the job. All somewhat understandable however. First appointment was a no show due to other jobs delaying the plumber and he couldn’t get here in time at the end of the day. Second visit th... More

The two plumbers that came to do the work were friendly and worked quickly. They fixed the issue and improved the pipe work from the previous design. The only small issue was it took three appointments to start the job. All somewhat understandable however. First appointment was a no show due to other jobs delaying the plumber and he couldn’t get here in time at the end of the day. Second visit the plumber sized up the job and said it was too big for one person. Third visit got the job done. The only suggestion I would have is maybe the company ask for a picture of the pipe work if possible to size up the work before sending anyone. Other than that I would definitely recommend Vaillancourt Plumbing. Less

I had the pleasure of working with this company, and this young man was so helpful and friendly. I can’t say enough about him. He mentioned that his dad owned the company, and that made things even better, as he worked so hard for me. We will be using this company for all our heating, ac, and pool related issues going forward. Cannot recommend enough!

I am very pleased with Vaillancourt Plumbing. By far the best experience I have had with anyone I have hired. Mark did amazing work and I could see that he takes pride in what he does. Will be hiring them again

Vaillancourt Plumbing was amazing. Shane, the plumber that came to my house, was super friendly and took all the stress out of the situation. My issue was fixed quickly and the customer service was great!

Replaced water valve in minutes… and took time to pet our dog… thanks for the awesome service to restore hot water

I used Vaillancourt to install a toilet in my basement many years ago and was very happy with the job they did for me. When I needed a plumber recently to help fix a problem with my toilet which wasn't flushing properly, and to replace an isolation valve, Vaillancourt immediately came to mind. Their office confirmed that I had a usable toilet in the house and fitted me in the next business day ... More

I used Vaillancourt to install a toilet in my basement many years ago and was very happy with the job they did for me. When I needed a plumber recently to help fix a problem with my toilet which wasn't flushing properly, and to replace an isolation valve, Vaillancourt immediately came to mind. Their office confirmed that I had a usable toilet in the house and fitted me in the next business day at a time that was convenient. They even adjusted their schedule to fit mine. The plumber, Trevor, quickly replaced the isolating valve and was able to repair my toilet saving me the cost of a new toilet. Trevor was very efficient, courteous and cleaned up after he finished. I will certainly use Vaillancourt again if I need a plumber. Less

On time did a good job great guy to talk too.

Had Vaillancourt in to swap out a diverter and thermostatic valve in the shower. It was a hard place to access but Trevor and his apprentice got the job done. Very happy with the work. This is the third time I've used Vaillancourt Plumbing because of the great job they do. Highly recommend them.

Vaillancourt Plumbing was super easy to work with. They got back to me quick, I didn't have to wait long for an appointment, and our technician Shane was quick, worked clean and was really nice. We had 2 shut off valves replaced after a leak and everything is perfect now. I love the validations via text with the pictures of who's coming, it gives peace of mind when one is home alone. I would 100%... More

Vaillancourt Plumbing was super easy to work with. They got back to me quick, I didn't have to wait long for an appointment, and our technician Shane was quick, worked clean and was really nice. We had 2 shut off valves replaced after a leak and everything is perfect now. I love the validations via text with the pictures of who's coming, it gives peace of mind when one is home alone. I would 100% Vaillancourt and they will be my first call for any other issues. Less

Fantastic service! I had an appointment for the next day. I was notified that they were showing up soon and who was coming. Repair was done quickly. All staff I dealt with were friendly and courteous.

I 100% recommend Vaillancourt Plumbing! They were really helpful and quick. Plus we had some laughs, thank you for all your help!

We had a toilet replaced. Great service and the plumber that came was on time and very neat. My go to company for all plumbing needs.

Very pleased with service. The plumber, Trevor explained everything. He worked quickly and efficiently. Great job well done.

Great prices and service. I have used Vaillancourt multiple times and they always deliver. Highly recommend!

I am very happy with the service I receive from Vaillancourt Plumbing. Mark is very patient about explaining what is wrong and how to fix it. I have learned a lot about plumbing and trust that the job will be done right.

A great great company - professional yet personal ! Brian really understood my water problems and I trusted him entirely and thanks to his experienced plumber Trevor , the work was done totally to my satisfaction and beyond . If you want an honest job done properly, I suggest and highly recommend Vaillancourt Plumbing 😊

Easy to book, good service provided. A bit expensive for the work that was completed but I guess that's how flat rate works

Very prompt, professional and friendly service. Would definitely use again.

Quick and friendly service! They showed up when they said they would and fixed the issue right away!

Very professional, on time and did a very good job. I had them replace a water heater, two taps, fix a valve and snake the drain. They were very polite and easily accommodating to the fact that we have an indoor cat that likes to run outside if she gets the chance. We will definitely call them again for any plumbing needs.

From the after hours phone call through to the fast completion of the leak in our basement. They made this emergency less stressful. I will use them again.

Customer service through the phone was a positive experience. Easy booking and great communication and follow up from the company.

Very impressed with the professionalism and kindness of everyone in this organization. They treated me with such respect, were incredibly efficient, interested and helpful. Absolutely recommend.

This is our first time using Vaillancourt Plumbing and we are so happy with their service. The first company (Sewer Squad) quoted us $4,000 to excavate the ground to unclog the drain in the ground because they couldn't unclog the drain using the snake. I wanted a second opinion so I called Vaillancourt Plumbing and thankfully I did. Shane the technician came the next day and unclogged the drain... More

This is our first time using Vaillancourt Plumbing and we are so happy with their service. The first company (Sewer Squad) quoted us $4,000 to excavate the ground to unclog the drain in the ground because they couldn't unclog the drain using the snake. I wanted a second opinion so I called Vaillancourt Plumbing and thankfully I did. Shane the technician came the next day and unclogged the drain within an hour without excavating the ground at a fraction of the cost. He put in the effort and time needed and did a great job. Vaillancourt Plumbing is honest and will not do unnecessary work. I highly recommend them and will use them for any future plumbing problems. Less

Trevor came within 2 hours of my call. He was professional and very proficient. The plumbing under the kitchen sink began to leak and the faucet as well. I bought a new faucet as Trevor was re- plumbing and that was installed as well. I am very happy with the service provided.

I’ve been in this house for 4 years and my kitchen sink has been a nightmare. Spent hundred of dollars snaking cleaning drain and nothing. Ed (the owner) comes looks at the drain follows into the basement and tells me that it blocked from underneath? What up it is. Mark and handsome Alex came out and bam it’s down all of my taps bathrooms kitchen sink work like a dream and he gave me some prevent... More

I’ve been in this house for 4 years and my kitchen sink has been a nightmare. Spent hundred of dollars snaking cleaning drain and nothing. Ed (the owner) comes looks at the drain follows into the basement and tells me that it blocked from underneath? What up it is. Mark and handsome Alex came out and bam it’s down all of my taps bathrooms kitchen sink work like a dream and he gave me some preventative tips to follow. Thank you Vaillancourt plumbing and drains. Less

Excellent services, call on the morning got service that same day just a few hours later, the service tech was very pleasant and knowledgable

Always friendly and professional. Jobs were done quickly ad exceeded our expectations. We had multiple plumbing issues and both Trevor (who did most of the jobs) and Shane (who did one job on another job) were terrific. I have no hesitation in recommending this company and its' staff from the office to the front line workers. A class operation.

Called Vallaincourt Plumbing for the first time on a friend’s recommendation. The problem was not an emergency, but was taken care of promptly. The technician was super friendly and helpful and the problem was fixed within an hour. I recommend this service to anyone.

Prompt excellent service. Would highly recommend.

Had a water hammer issue with my home. I called and left a message & had a returned call the next day and booked the appointment The day of the appointment I received a text notifying me the technician was on his way with a picture of the technician for verification Tech arrived and within minutes he diagnosed the issue and in about 45 mins both toilets were working better than they ever have ... More

Had a water hammer issue with my home. I called and left a message & had a returned call the next day and booked the appointment The day of the appointment I received a text notifying me the technician was on his way with a picture of the technician for verification Tech arrived and within minutes he diagnosed the issue and in about 45 mins both toilets were working better than they ever have Problem solved!! Easy and straightforward - I would certainly recommend them to anyone! Less

Very easy to schedule the service, date, time to my preference(which was effectively next day). The techs arrived on time, were very professional, conducted the work quickly, reviewed the results with me, and were on their way in no time. Recommended!

Great experience from beginning to end. Very understanding in scheduling, went through my options in depth and had someone come complete the job required in a timely manner. Will use them again without a doubt.

I am a first time customer and pleased with the overall service they provided me. From my initial call to schedule my appointment, to the actual repair service and received a follow-up call to ensure everything went well. Everyone I dealt with at Vaillancourt Plumbing were friendly, Professional and provided great customer service! I would definitely use their services again.

Vaillancourt was fantastic with the service provided after getting a referral from a friend. They did great job coming on the provided time frame and finishing the job the same day. Would highly recommend them. Thanks

We had a plumbing emergency with our main pipe to the septic clogged. I called into Vaillancourt plumbing and was able to book an appointment within minutes. Shane was able to solve the problem very quickly and even helped us shovel soil back over the septic tank lid. Shane had helped us in the winter with a drainage issue with our kitchen sink. A different plumber I had in prior to that had just... More

We had a plumbing emergency with our main pipe to the septic clogged. I called into Vaillancourt plumbing and was able to book an appointment within minutes. Shane was able to solve the problem very quickly and even helped us shovel soil back over the septic tank lid. Shane had helped us in the winter with a drainage issue with our kitchen sink. A different plumber I had in prior to that had just sold me a bottle of some liquid to pour down the drain which didn’t really do anything. When Shane looked under the sink he immediately knew what the problem was and changed around the piping setup which completely fixed the problem. I would highly recommend Vaillancourt to anyone and I will continue to call them for any future plumbing issues Less

Thanks for such prompt and professional service!!

Excellent and quick service.Bery good repairman

Shane was very nice, very helpful, instructed us in the use of everything. Called around to several suppliers to find all parts required to complete our job.

Contacted Vaillancourt to check out and repair a leaky toilet...appointment scheduled easily and Trevor arrived as promised...job completed quickly and great work...will definitely use them again..great people to deal with...

Vaillancourt Plumbing is absolutely wonderful. I needed a plumber for my mother in law that's not well ... they were booked all week with the exception of Friday, so an appointment was booked for that day. After making that appointment, I realized I wasn't going to be able to meet them at her house ... I called back to see if it was possible to have someone for Thursday instead. Even though that ... More

Vaillancourt Plumbing is absolutely wonderful. I needed a plumber for my mother in law that's not well ... they were booked all week with the exception of Friday, so an appointment was booked for that day. After making that appointment, I realized I wasn't going to be able to meet them at her house ... I called back to see if it was possible to have someone for Thursday instead. Even though that day was filled ... she made it her mission to accommodate and re-arranged Thursdays appointments for me!!! That's exceptional customer service!!! Alex came and spent several hours working through the issues regarding the kitchen sink ... he went above and beyond to not only fix the backed up pipes .. but he actually replaced a piece of pipe to allow the proper drainage ... he was outstanding!! His patience and kindness was something that other companies out there should follow!! I absolutely recommend this company for any plumbing issues, hands down!! Thank.you so much for fitting me in, going out of your way to re-arrange your schedule and making that day happen! You sent a wonderful young man who was extremely knowledgeable and most definitely punctual and courteous. Couldn't of asked for better service! You guys are the best!! Best wishes to you all.🤗 Less

Quick reply and service was done on time, and professionally. The booking was great with the text heads up the technician was on the way. Excellent service.

Patsy was not only friendly but extremely helpful (suggesting pics of plumbing issue) and very professional. Our appointment was booked same week, for which we were most grateful. Plumber Trevor arrived promptly, looked at the issue, then got right to work. He explained what was required, answered all my questions, and left the work space neat and tidy. Invoice was prompt, accurate, and payment ... More

Patsy was not only friendly but extremely helpful (suggesting pics of plumbing issue) and very professional. Our appointment was booked same week, for which we were most grateful. Plumber Trevor arrived promptly, looked at the issue, then got right to work. He explained what was required, answered all my questions, and left the work space neat and tidy. Invoice was prompt, accurate, and payment methods convenient. We can't thank you enough. Vaillancourt Team, you've been added to my contact list as "our" plumber. Well done! Less

I have been dealing with Vaillancourt for 40 years, and have never been disappointed. The men that have come always been pleasant and never left a mess.

Had a pleasurable and professional experience when dealing with Vaillancourt Plumbing. From Krystal in the office right up to dealing with Brian Vaillancourt, you can tell they truly value customer service. I would highly recommend this company to give them a call if you require any plumbing needs. Thay are long-standing family owned business in Durham and it shows.

Great experience all around, from the initial phone call to set up the appointment that was arranged for the next day, to the service. Shane was super nice and professional, installation of new fridge water supply line was completed in no time. Would highly recommend!

Had a drain back up for the second time. The first time this DIYer tackled it himself. After 4 hours of teaching the household a bunch of ways to string four letter words together the drain was finally cleared after finally getting the snake 25’ in. Obviously, I didn’t clear it well enough because it clogged again 8 weeks later. Rather than putting me (us) through that again I caved and reache... More

Had a drain back up for the second time. The first time this DIYer tackled it himself. After 4 hours of teaching the household a bunch of ways to string four letter words together the drain was finally cleared after finally getting the snake 25’ in. Obviously, I didn’t clear it well enough because it clogged again 8 weeks later. Rather than putting me (us) through that again I caved and reached out to Vallaincourt Plumbing. I called in the morning around 10:00 am. Crystal was pleasant and professional and efficient. She advised she could have a technician to the house between 12:00 and 4:00. I was texted that Alex was on his way and he arrived at 1:00. I was very happy with the promptness. Alex, was very efficient and was able to install 2 clean outs and was able the get 30’ of snake into the drain and solved my issue. I highly recommend Vallaincourt plumbing for any plumbing needs. Craig Less

I recently had an emergency pipe-burst on a weekend. Vaillancourt was able to arrange a technician within an hour to the house to tend to the situation. The job was done perfect, done in a short period of time, and the technician explained the situation & resolution. My constructive feedback would be that although the urgent fix was completed within 30-minutes; that the technician take a littl... More

I recently had an emergency pipe-burst on a weekend. Vaillancourt was able to arrange a technician within an hour to the house to tend to the situation. The job was done perfect, done in a short period of time, and the technician explained the situation & resolution. My constructive feedback would be that although the urgent fix was completed within 30-minutes; that the technician take a little time to review the surrounding area to confirm if other updates need to be made. We all know emergency fees can be high, so while we agree to pay these hourly fees, if there is 20/30 minutes remaining in the hour, take the time to inspect the area for any possible issues. That's all. I will use your services again in the future; and I recommend your services to others. Less

As first time customers, we were very pleased with the ease of scheduling, the pleasant professional technician and the speedy resolution of our clogged drains. We will certainly recommend Vaillancourt to our friends and neighbours

We were in need of a plumber to fix the toilet in our only bathroom. We called Vaillancourt Plumbing and they sent Trevor S to repair it. He arrived quickly and was pleasant, efficient, knowledgeable and we highly recommend Vaillancourt Plumbing.

What an amazing experience again. A family run business with heart whose employees are dedicated to the clients needs. Shane was outstanding. I would recommend this company to anyone who needs qualified, professional and timely services When employees speak so highly of the owners, it speaks volumes

If you’re looking for a professional plumber then look no more. I have used their services twice and both times they were good to deal with. From the first call to book an appointment to the completion of the work, I couldn’t have received better service. Great workmanship, reasonably priced and they even text you when they are on the way. Very good plumbing service.

Timely response, professional and courteous. Second time doing business with them and recommended them to a relative. Very happy with their service.

First time using Vaillancourt Plumbing and couldn't be happier with their service. The lady I spoke to on the phone was extremely helpful and friendly and was able to fit me in on short notice before a long weekend. The person who arrived was professional and courteous. Price was very reasonable. I will definitely use them again in the future.

Helpful and efficient service. Friendly

They are knowledgeable, on time, professional, friendly and courteous and the price was very reasonable. The finished product looks great, and it works. A special thank you to the Administrative Team and Trevor who answered all my nonstop queries. I would definitely call them again. Thank you.

Trevor was the technician who came to my house to address a plumbing issue. He was very knowledgeable and able to present my options to me in a clear manner. He completed his work - it was excellent, and he also went the extra mile to show me some additional things that helped me to understand and maintain my plumbing systems. Next time I need a plumber, I am calling Vaillancourt and requesting ... More

Trevor was the technician who came to my house to address a plumbing issue. He was very knowledgeable and able to present my options to me in a clear manner. He completed his work - it was excellent, and he also went the extra mile to show me some additional things that helped me to understand and maintain my plumbing systems. Next time I need a plumber, I am calling Vaillancourt and requesting Trevor! Less

Excellent service, resolved plumbing drainage issue.

Trevor was fantastic. Friendly, efficient, professional and arrived punctually for a scheduled appointment to replace our main shutoff valve. I will absolutely use this service again.

Excellent service and repairs as usual. Very reasonable prices as well. Would never use any other plumber but Vaillancourt for my house.

Had leaking taps in the bathroom and kitchen plus a leaking shut-off in the bathroom. They attended the same day I called and resolved everything.

This was my first time using Vaillancourt plumbing and I was very satisfied with all aspects of the service. From the booking process, right through the installation of a new main water valve shut off they were professional and I will definitely use them again in the future.

My wife and I have had excellent service from Vaillancourt Plumbing......Always prompt professional and we are fully confident that the work has been done to a high standard.

A pleasure to deal with. Great knowledgeable service.

I have used Vaillancourt several times over the years for a variety of plumbing tasks at my home with great results every time. Some of these tasks included converting from well water supply to city water connection, then 10 years later connecting sanitary and storm sewers. They also completed a couple smaller jobs by fixing a leaking shower connection behind a wall and lastly just a couple w... More

I have used Vaillancourt several times over the years for a variety of plumbing tasks at my home with great results every time. Some of these tasks included converting from well water supply to city water connection, then 10 years later connecting sanitary and storm sewers. They also completed a couple smaller jobs by fixing a leaking shower connection behind a wall and lastly just a couple weeks ago a leak in a copper pipe in the basement ceiling. There new booking system is also easy and efficient to use. I will continue to use and highly recommend Vaillancourt Plumbing. Less

Hello, I am writing to express my gratitude for the service I received today. Shane was my technician and he was extremely professional, polite and informative about the scope of work required to resolve my problem. I am a satisfied customer and I thank THE ENTIRE Vaillancourt Plumbing team for the prompt response throughout this process. I highly recommend this organization to anyone looking fo... More

Hello, I am writing to express my gratitude for the service I received today. Shane was my technician and he was extremely professional, polite and informative about the scope of work required to resolve my problem. I am a satisfied customer and I thank THE ENTIRE Vaillancourt Plumbing team for the prompt response throughout this process. I highly recommend this organization to anyone looking for fast and extremely high quality work for their plumbing issues! Less

Quick and precise. Would call them again. I call and they come (and help me out of a jam or flood or whatever!) Great service!

Quick , prompt and very efficient service provided . I would highly recommend using Vaillancourt plumbing for all your plumbing needs.

We had Vaillancourt Plumbing out to fix a leak in our kitchen drain.The plumber was polite and efficient.We were very pleased with the service.

Great service! I contacted Vaillancourt through HomeStars and staff were very prompt and helpful with my non-emergency plumbing services. Trevor gave us a free quote after inspecting our toilet and determining a Fix-it Flange Repair Ring was needed. Service was incredibly quick, and there were no hidden fees. Perfect service. We'll be using Vaillancourt again in the future should any more plumbin... More

Great service! I contacted Vaillancourt through HomeStars and staff were very prompt and helpful with my non-emergency plumbing services. Trevor gave us a free quote after inspecting our toilet and determining a Fix-it Flange Repair Ring was needed. Service was incredibly quick, and there were no hidden fees. Perfect service. We'll be using Vaillancourt again in the future should any more plumbing needs arise. Less

They helped my mom with replacing water lines in her house that were causing low water pressure. My mom was so happy and they did great work at a reasonable price. Them taking good care of my mom means the world to me. Thank you!

We have trusted Vaillancourt Plumbing for all of our plumbing needs since 2020, as they are a consistently reliable and professional business that delivers quality results every time. They are a first rate option for new fixture installs and their staff are very good at explaining things, so you have confidence everything will be installed properly and to code. Vaillancourt also showed up for an ... More

We have trusted Vaillancourt Plumbing for all of our plumbing needs since 2020, as they are a consistently reliable and professional business that delivers quality results every time. They are a first rate option for new fixture installs and their staff are very good at explaining things, so you have confidence everything will be installed properly and to code. Vaillancourt also showed up for an emergency after hours on one occasion and again were prompt and professional. Our issue was resolved quickly and the problem has never arisen again. Booking appointments is fast and easy too. You will always feel well taken care of by this established Oshawa business who have clearly earned their reputation. Less

The positive reviews here are accurate based on my experience. Very professional.

I found the staff at Vaillancourt to be very friendly and accommodating. The plumber, Shane was very personable and I am very satisfied with the work he completed for me.

We called Vaillancourt Plumbing to replace a hose on our kitchen faucet and also replace a gasket on a toilet. The response time was excellent and Alex (the plumber they sent) was polite, attentive and professional. We would highly recommend this company for any plumbing needs. Garnet and Deb

Thank you for the great service in replacing my hot water tank and repairing my bathtub cold water tape. I would recommend your company for any plumbing repairs.

The service call(Alex) was quick and the issue was fixed. I did feel though that the labour cost and involvement to replace the $80 No Name cartridge (which was not on the truck as a part) for the tap did not justify a $435 cost. I normally go with Clarkes plumbing but went on the advice of a friend to go with Vaillancourt. I found out the through other reliable sources that Vaillancourt’s cos... More

The service call(Alex) was quick and the issue was fixed. I did feel though that the labour cost and involvement to replace the $80 No Name cartridge (which was not on the truck as a part) for the tap did not justify a $435 cost. I normally go with Clarkes plumbing but went on the advice of a friend to go with Vaillancourt. I found out the through other reliable sources that Vaillancourt’s costs well exceed the average plumbing costs compared to other local companies. I will not recommend the company nor contact for any future repairs. Less

Hired Vaillancourt to clear a clog in the main. They were there on time, cleared the blockage and were done in no time leaving everything clean and tidy.

I hired Vaillancourt to swap out my old water heater. The appointment was easy to book, they showed up on time, and the job was completed quickly and cleanly. I would hire them again for my next plumbing job.

Highly recommend! They are professional and on time. If you’re looking for a budget friendly plumbing service look no further.

They were quick and helped us with our plumbing needs!

I had an issue with a mixing valve on top of my water heater,a common issue im told,i was worried i would have no hot water until a repair was scheduled,i was happy ,withVaillancourt plumbing who fit me in and it was repaired promptly

Plumber fixed our issue and was very helpful.

Great prompt services at a good price!

I recently used Vaillancourt Plumbing for a small job. This was the second time I called upon them for help. Each time they were accommodating and were there for us. I had an urgent job the first time and they were able to fix it the same day. This time they fitted me in to fit my schedule and I couldn't be happier. I will definitely call them for any future projects. Highly recommend Vaill... More

I recently used Vaillancourt Plumbing for a small job. This was the second time I called upon them for help. Each time they were accommodating and were there for us. I had an urgent job the first time and they were able to fix it the same day. This time they fitted me in to fit my schedule and I couldn't be happier. I will definitely call them for any future projects. Highly recommend Vaillancourt Plumbing & Drains. Less

Incredible response time to replace hot water tank ......highly recommend this business

First time using Vaillancourt Plumbing and I'm so very impressed and pleased -right from the first phone call to the Technician(Shane) arriving. He did an awesome job on a complicated toilet , to the point I told him he had the patience of a saint! Shane knew his stuff and showed me the issue and then got to work taking care of it. The office staff were great keeping in touch. I will most certain... More

First time using Vaillancourt Plumbing and I'm so very impressed and pleased -right from the first phone call to the Technician(Shane) arriving. He did an awesome job on a complicated toilet , to the point I told him he had the patience of a saint! Shane knew his stuff and showed me the issue and then got to work taking care of it. The office staff were great keeping in touch. I will most certainly use Vaillancourt again as well as recommend their services! Less

We were very impressed with the service received from Vaillancourt Plumbing, right from the booking to the completion of the job. We had an issue with our toilet and shower drain. Our plumber, Trevor, was very professional and completed all of the work in under an hour. Rates are very reasonable. We also really liked the idea of receiving a text message to say our plumber, Trevor, was on his way,... More

We were very impressed with the service received from Vaillancourt Plumbing, right from the booking to the completion of the job. We had an issue with our toilet and shower drain. Our plumber, Trevor, was very professional and completed all of the work in under an hour. Rates are very reasonable. We also really liked the idea of receiving a text message to say our plumber, Trevor, was on his way, along with a picture of him so we knew who to expect...great safety feature. We would not hesitate to call Vaillancourt Plumbing in the future if needed. Thank you very much Vaillancourt. Less

Thank you Alex for your quick response to come over and diagnose the water leaking issue, and for the great job fixing it in such a short time.

From booking the appointment through until the end the repair service was professional and friendly experience . They left the bathrooms neat and tidy after fixing the leaking overflow from the tub. I would highly recommend their service. I particularly liked that we received a text when they were on their way with a picture of who to expect.

Vaillancourt Plumbing was very attentive to our immediate need for service. Shane was courteous and very respectful. We will definitely be using their services again in the future.

Great service and amazing customer service.

We recently hired Vaillancourt to replace a leaking section of copper piping in our basement. They were prompt, professional and courteous. We appreciated the fact that, in addition to a phone call in advance of the visit, they sent a picture of the plumber so we would know who to expect. The work was done quickly and efficiently. We would definitely hire them again and are happy to recommend the... More

We recently hired Vaillancourt to replace a leaking section of copper piping in our basement. They were prompt, professional and courteous. We appreciated the fact that, in addition to a phone call in advance of the visit, they sent a picture of the plumber so we would know who to expect. The work was done quickly and efficiently. We would definitely hire them again and are happy to recommend them. Less

Had mishap with tub faucet handle. Had to turn off water. Plumber came, fixed it fast and put mine kind at ease. I was so happy with the service, speed, courtesy. Thanks!

The plumber was very experienced, he unclogged the pipes in just a few minutes.

Great to work with and the technicians are quite knowledgeable and very professional. I would highly recommend them.

Quick response, friendly service and quality work. Thank you Vaillancourt Plumbing & Drains.

I called our usual plumber on Boxing Day and their 24 hour service was a no-go. After looking at online reviews I called Vaillancourt. I was very pleased with the service, I was kept informed of when they would be arriving, and Alex worked very hard to resolve our issue. This will be our go-to for any plumbing needs in future.

Great service! My toilet was fixed within hours of me calling! They even called back a couple of weeks later just to make sure everything was still running smoothly and we were still happy with the service we had! I will definitely be using them again AND I will be recommending them to my friends for all of their plumbing needs.

Very pleased with the service we received from Vaillancourt Plumbing: it was professional, timely and friendly. A big callout goes to technician Trevor Breen who installed our furnace and water heater. He diagnosed the issues, explained the process, answered our questions and did great work, in the time frame discussed, during a busy Christmas season.Thanks also go to office manager Patsy Vailla... More

Very pleased with the service we received from Vaillancourt Plumbing: it was professional, timely and friendly. A big callout goes to technician Trevor Breen who installed our furnace and water heater. He diagnosed the issues, explained the process, answered our questions and did great work, in the time frame discussed, during a busy Christmas season.Thanks also go to office manager Patsy Vaillancourt and Nancy Luzon in client services/accounting for making the process seamless. Based on this experience, I highly recommend Vaillancourt for any plumbing/heating concerns. Less

Although it took awhile for the job to be completed. That was a result of the Region's lack of communication Re: fixing the outside valve. Once that was rectified, the job was completed promptly with no complications. Friendly and fast service. Kudos to Crystal (? hope I got that right) she was very helpful in getting results from the Region and keeping me updated. Yes I would recommend Vaillanco... More

Although it took awhile for the job to be completed. That was a result of the Region's lack of communication Re: fixing the outside valve. Once that was rectified, the job was completed promptly with no complications. Friendly and fast service. Kudos to Crystal (? hope I got that right) she was very helpful in getting results from the Region and keeping me updated. Yes I would recommend Vaillancourt for your plumbing needs. 5 stars. Less

Excellent after hours service. Would highly recommend this team!!

Fixed both bathtub drain and basement toilet. Very professional.

Service was good. Fast and efficient. didn't need two technicians, one would have been enough.

I was very pleased with my service from Vaillancourt Plumbing! They were quick to help with the issue I was experiencing. They will who I call the next time I need help with plumbing!

Service was prompt and friendly starting with Meaghan who took the initial call to Shane who did the work.

Excellent plumbing company! Would recommend!

Charming plumber. Excellent service. Well educated plumber able to answer my questions. I would definitely recommend Vaillancourt Plumbing to family and friends.

We had a very good experience with Vaillancourt. Communication was great, the prices transparent, and the plumbing work was done well. We would use them again in the future and recommend their services.

Mark the plumber, showed up on time, did the work in the timeframe he indicated, cleaned up any mess and left me with a very neat and tidy UV system. Plus he was a nice guy. It works great. He clearly knew what he was doing. As well the job was done at a way better price than another company who quoted for the the job. I am very impressed with this company. If you're looking for a plumber call th... More

Mark the plumber, showed up on time, did the work in the timeframe he indicated, cleaned up any mess and left me with a very neat and tidy UV system. Plus he was a nice guy. It works great. He clearly knew what he was doing. As well the job was done at a way better price than another company who quoted for the the job. I am very impressed with this company. If you're looking for a plumber call them! Less

Showed up as promised. Polite and competent service.

The promptness and service of their technician was excellent. Their service representatives were also excellent is scheduling and answering any questions that I had. The only "negative" thing is that I have yet to receive my receipts for their work completed.

We were very pleased with the work done by your staff. Price was as quoted. very refreshing.

Highly recommend Vaillancourt Plumbing. I recently called them for some minor plumbing issues at my home and the service was fantastic. From the first phone call to Trevor showing up at my door. I really like the text you receive prior to their visit with a photo of the plumber letting you know they are on the way and who will be providing the service. This is such a great idea, as a single woman... More

Highly recommend Vaillancourt Plumbing. I recently called them for some minor plumbing issues at my home and the service was fantastic. From the first phone call to Trevor showing up at my door. I really like the text you receive prior to their visit with a photo of the plumber letting you know they are on the way and who will be providing the service. This is such a great idea, as a single woman it was reassuring to know who was going to be coming to the house. Trevor was friendly and explained everything to me. I will definitely call Vaillancourt Plumbing for any future plumbing issues. Less

Great experience!

They did a great job.

I am very happy with the service I received. Shane quickly determined the plumbing issue and made necessary repairs. I will definitely use Vaillancourt on any future plumbing services.

We hired Vaillancourt Plumbing after we woke up one morning and noticed a large water stain on our kitchen ceiling. We did panic a bit because our house was for sale and we had a showing later in the day. Could we get a plumber right away? The call taker was reassuring and had someone at our house in a very short period of time. The plumber assigned was very professional, courteous, and knowledg... More

We hired Vaillancourt Plumbing after we woke up one morning and noticed a large water stain on our kitchen ceiling. We did panic a bit because our house was for sale and we had a showing later in the day. Could we get a plumber right away? The call taker was reassuring and had someone at our house in a very short period of time. The plumber assigned was very professional, courteous, and knowledgeable. He quickly solved and fixed the problem, which ended up being a broken toilet trap. He did a very good job and cleaned up after himself for a reasonable price. The only thing I had to do was paint over the stain. I've used Vaillancourt Plumbing a few times in the past and they've always been there for us when we needed them. I highly recommend them and would not hesitate at using them again. Less

We had to repair a leak behind the bathroom sink. VAILLANCOURT plumbing arrived on the same day and completed the repair within an hour. We’ll call them again.

This is our 3rd time using the services at Vaillancourt. They have always delivered great service. Our latest project of installing a new toilet and vanity was awsome. The plumbers not only did great work, they were highly professional . We have always had a great experience dealing with the office staff when we call. They are very friendly and always willing to help.

I highly recommend Vaillancourt Plumbing & Drains. They are our go-to business for any of our plumbing needs. Their staff are professional and courteous and great at explaining the job to you. We feel confident in their hands!

We have used these folks for many years and did so again this week . As always the very best service you could ever get . They really do go above and beyond and you will be glad you called them .

The service of Vaillancourt office staff and plumbers was quick and professional. Trevor arrived, surveyed what needed to be done, performed necessary repairs and left everything clean. Will definitely call Vaillancourt again should we need any plumbing services.