Dear Plaine's Bike Ski Snowboard,
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Great prices, incredible service. I was a total novice renting season skis for my son, and the staff couldn’t have been more helpful!
5
Feb 13, 2024
The staff was extremely knowledgeable and set my skis up perfectly!
5
Jan 12, 2024
I have had bike issue in the past that other shops couldn't figure out and when I took it to Plaines, Mike diagnosed it in minutes.. Tom recently did ...
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I have had bike issue in the past that other shops couldn't figure out and when I took it to Plaines, Mike diagnosed it in minutes.. Tom recently did a full assessment on my bike when it got ripped off my roof rack by a tree branch - he is an incredible educator and technician of all parts if you need to trouble shoot. And Claudia is a rare type in a bike shop - she keeps the place going with a fun vibe while helping you make decisions on products without the sales feel. We're lucky to have Plaines!
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5
Jan 08, 2024
Awesome ✌️
5
Dec 29, 2023
Very friendly and knowledgeable service
5
Dec 28, 2023
Dear Administrator
We're sorry to inform you that your page is currently under scrutiny due to reports of violations of our Community Standards. Some...
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Very Knowledgable. Every time I go in it is a great experience.
5
Nov 26, 2023
Claudia was very friendly, knowledgeable, and helpful in our consideration of downhill and cross country equipment needs. The store carries all major ...
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Claudia was very friendly, knowledgeable, and helpful in our consideration of downhill and cross country equipment needs. The store carries all major brands, pricing is competitive and location convenient.
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5
Oct 27, 2023
A lot can still change in the remaining part of the year. All you need is a resourceful investment that can change your financial life. I never though...
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A lot can still change in the remaining part of the year. All you need is a resourceful investment that can change your financial life. I never thought I could make it big on Forex and Crypto trading until I came across the most amazing manager ever. Mrs Anita Ephraim , has been a blessing to me ever since I met him. I started with an investment of $2,100 and within 7 days, I was able to make a profit of $25,650. I'm very grateful to Mrs Anita Ephraim for all he good works, He's indeed a Godsent to me and my family. I recommend him to anyone who needs a financial breakthrough and those who want to make good profits from Forex/Crypto trading, as well as Stock trading and Binary options. Mrs Anita Ephraim is the best account manager for you. You can contact him on,
Email:[email protected]
WhatsApp:+1 224 208 8320
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5
Sep 19, 2023
Always helpful - very good with my girls and eager to help us make the best decisions! Never pushy… great customer service.
5
Jul 17, 2023
Plaine's has provided services twice. The first was a simple bicycle tune up, the second service was to add a Thule roof rack to a new SUV. The cycle ...
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Plaine's has provided services twice. The first was a simple bicycle tune up, the second service was to add a Thule roof rack to a new SUV. The cycle service was fine and quick. The roof rack work saved hundreds relative to the price proposed by my car dealership. Plaine's is a great addition in the area.
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5
Jul 01, 2023
I grew up in the Berkshires and purchased a bike at Plaine's about 30 years ago, so it was nice to be able to purchase another new bike and support th...
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I grew up in the Berkshires and purchased a bike at Plaine's about 30 years ago, so it was nice to be able to purchase another new bike and support this local business again. I appreciate being able to see the bikes and learn about their features from people who I feel are knowledgeable and trustworthy. I love the Trek Verve 2 bike I purchased, felt it was priced fairly, arrived and was assembled quickly, and I was outfitted with all the accessories I needed in one stop. I highly recommend a stop at Plaine's if you are shopping for a quality bike.
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5
May 03, 2023
Great experience! Thank you :)
5
Apr 29, 2023
Great service, knowledgeable staff...definitely recommend.
5
Apr 25, 2023
Excellent products and exceptional service!
5
Apr 21, 2023
Fast assistance and honest customer service.
5
Mar 21, 2023
Great service from Claudia !!!!
5
Feb 25, 2023
Quick service with a personal touch. I’d definitely buy from them again!
5
Jan 18, 2023
Came in to get my first set of snowboard gear. Jake was a huge help and made it extremely easy. Great expirence 👍
5
Dec 20, 2022
I came in late in the season with my kids to rent equipment for the ski season. Luckily, Jake was able to hook us up with some good equipment! He was ...
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I came in late in the season with my kids to rent equipment for the ski season. Luckily, Jake was able to hook us up with some good equipment! He was very knowledgeable, made good recommendations and answered all of our questions.
Thank you!!
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5
Dec 19, 2022
First time in. Plenty of merchandise. The woman at the desk was helpful without being pushy.
5
Aug 19, 2022
Excellent and quick repair. We’re always satisfied with the service at Plaine’s. They do the necessary repairs in an expert way without “up-selling.”
5
Aug 16, 2022
I have been going on and off for 40+ years. The staff is always friendly and accommodating. Unlike most customers, I always have a unique problem like...
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I have been going on and off for 40+ years. The staff is always friendly and accommodating. Unlike most customers, I always have a unique problem like fixing an old bike with newer available parts, they assist me with what I need or suggest a solution. I really can't say enough, Plaines is a Pittsfield Institution, and I would go further and call it a Pittsfield Gem!
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5
Jul 20, 2022
Great service
5
Jun 26, 2022
I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Mrs Anita Crypto Fx helped me trade my $1000 to ...
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I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Mrs Anita Crypto Fx helped me trade my $1000 to earn $14,700 in five days. She's very straight forward and genuine, you can contact her for your trading via her details below 👇🏻
Email:[email protected] WhatsApp:+12133736954
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5
Jun 26, 2022
I'm happy with the service from Plaine's Bike. They had to sub a different set of brake pads for ease in shipping...no worries. The bike rack was dr...
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I'm happy with the service from Plaine's Bike. They had to sub a different set of brake pads for ease in shipping...no worries. The bike rack was drop shipped from Trek, and got here in 24 hours. That's speedy service!
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5
Jun 11, 2022
It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Kelly Robert, who really help me to invest, Mrs Kelly Robert,...
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It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Kelly Robert, who really help me to invest, Mrs Kelly Robert, is very honest and diligent in her work. All I did was to invest $500 and within 7 days she made $7000 profit for me.
contact Her Via:
Email: [email protected] or WhatsApp:+19254145596.
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5
Jun 11, 2022
Plaines is the place to go for your bicycle needs. They are not simply out to make money, but do seem to genuinely care about the customer, and their ...
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Plaines is the place to go for your bicycle needs. They are not simply out to make money, but do seem to genuinely care about the customer, and their needs. I definitely recommend Plaines. And, after my recent visit, it made me say to myself that I will NEVER go to a certain East St. competitor ever again! That competitor is very snobby, and arrogant, and they think everyone has $1000's to spend on their overpriced merchandise. Plaines is not like that at all. I went there to have my chain replaced, and they had me out of there inside of 15 minutes, and without charging me an arm and a leg! The competitor: I might have to leave my bike there until they got around to it. I am sticking with Plaines for any future bike needs. You rock, Plaines!
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5
Jun 06, 2022
The service department is outstanding.
5
May 23, 2022
Staff was super friendly and easy to talk to. They weren’t pushy at all, and very helpful with the purchase of my bike.
5
May 08, 2022
A endless thanks goes to Mrs Linda james who made my life change. Forex / bitcoin trader is really a complex one but with the help of Mrs Linda james...
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A endless thanks goes to Mrs Linda james who made my life change. Forex / bitcoin trader is really a complex one but with the help of Mrs Linda james strategy's and signal I have been able to recover my lost in such a short while with just an investment of $500 be sure to withdraw $5,500 within the week of your investment and it was wonderful. If you want to enjoy what am enjoying now contact her directly.
WhatsApp >>>>>+18047231820
Email >>>>>[email protected].
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5
Apr 09, 2022
Very happy, I found on Plaines.com the end of 2022 Snow Season discounted prices for the name brand Swix snowboard wax tune items that I have wanted f...
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Very happy, I found on Plaines.com the end of 2022 Snow Season discounted prices for the name brand Swix snowboard wax tune items that I have wanted for a while, popular high demand items discontinued by Swix. Customer service was great, always answered the phone, Claudia verified inventory before I did my checkout online, plus FREE shipping made it a no-brainer to complete the purchase via PayPal. Yes, I will definitely refer my snowboard family and friends to Plaines.com, I wish more stores were as good as Plaines.com, Thank you :))
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5
Mar 28, 2022
Came here to purchase a hard to find Thule Cargo box that they had in stock. Team members volunteered to install it, walked us outside showed us how ...
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Came here to purchase a hard to find Thule Cargo box that they had in stock. Team members volunteered to install it, walked us outside showed us how it worked and sent us on our way. Friendly, thorough, quick service!
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5
Mar 20, 2022
I brought my sons skis in on Saturday to be remounted. The employee asked when I wanted them back because they had about 14 bikes ahead of us. Needl...
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I brought my sons skis in on Saturday to be remounted. The employee asked when I wanted them back because they had about 14 bikes ahead of us. Needless to say I received a text 3 hours later that they were ready! What amazing staff you have that actually care about their 12 year old customers! He’ll be on the mountain today! Thank you!
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5
Feb 24, 2022
Great pricing, fast shipping and unrivaled customer service for some small missing screws. They were overnighted to my house the next day. would never...
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Great pricing, fast shipping and unrivaled customer service for some small missing screws. They were overnighted to my house the next day. would never hesitate to buy from plaine's again!
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5
Feb 14, 2022
They have knowledgeable staff, and made easy. They helped me pick out the perfect bike.
5
Feb 14, 2022
Absolutely all the good news and all the positive reviews about Mrs Linda james an expert, skilled, and trustworthy Forex/Binary broker is 100% factua...
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Absolutely all the good news and all the positive reviews about Mrs Linda james an expert, skilled, and trustworthy Forex/Binary broker is 100% factual and true as I invested part of my hard-earned salary of $1,000 where Linda Traded on my account effectively to be able to earned a huge profit of $13,000 after just 7 days trade on her extremely profitable Forex/Binary company/platform. "Opportunities don't happen, you create them." Now I’m persuaded, convinced and totally believed on Forex/Binary Trades thanks to Linda. Contact her on
What’s-app; +1 (832) 324-5625
E-mail; [email protected]Less
5
Feb 13, 2022
Claudia pulled out all the stops getting me into new boots and skis. I absolutely love the set up and am so thankful she was at the counter when I wal...
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Claudia pulled out all the stops getting me into new boots and skis. I absolutely love the set up and am so thankful she was at the counter when I walked in. (Claudia, if you see this, I LOOOOVEEEEE my new skis!)
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5
Feb 12, 2022
Such a great shopping experience; we got everything we needed and were helped by friendly knowledgable staff. This shop is really a one-stop-spot for ...
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Such a great shopping experience; we got everything we needed and were helped by friendly knowledgable staff. This shop is really a one-stop-spot for anything relating to skiing. We did not use the other areas, but, yeah, will totally comeback here in the Spring when we begin biking again. Great store!
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5
Jan 28, 2022
Good day friends, Trading Forex with Mrs ANITA is apparently the secret to my newly acclaimed success in bitcoin cryptocurrency investment, I recomme...
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Good day friends, Trading Forex with Mrs ANITA is apparently the secret to my newly acclaimed success in bitcoin cryptocurrency investment, I recommend her for a life changing experience in trading, for anyone who needs help.
If you need a trustworthy and reliable account manager for Bitcoin investment, Mrs ANITA is the one you require, she can help you acquire profit weekly with little investment.
Contact Mrs ANITA if you need help or advice on these.
email:[email protected]
WhatsApp: +12133736954
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5
Jan 12, 2022
I always enjoy my interactions with your staff. Everyone is always very friendly and helpful from the staff down in the basement to Claudia (who is so...
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I always enjoy my interactions with your staff. Everyone is always very friendly and helpful from the staff down in the basement to Claudia (who is so extra warm/friendly and knowledgeable every single time I have come in over the past decade plus). I don't see tons of great customer service out there, so I especially recognize it when I see it. So yes, I would 100% recommend anyone to come to your shop.
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5
Jan 11, 2022
We've always had wonderful, friendly, knowledge service at Plaine's. The staff rocks and always goes the extra mile to make our visit successful. We ...
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We've always had wonderful, friendly, knowledge service at Plaine's. The staff rocks and always goes the extra mile to make our visit successful. We will be back
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5
Dec 06, 2021
Excellent service for over 15 years! Thanks Claudia !!!!!🏆🏆🏆
5
Dec 06, 2021
Plaines has terrific service and great products.
5
Dec 03, 2021
It was an exceptional purchasing experience - terrific value for the money. The staff was knowledgeable, friendly, and efficient with which to work. ...
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It was an exceptional purchasing experience - terrific value for the money. The staff was knowledgeable, friendly, and efficient with which to work. We left with a completely outfitted and excited skier!
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5
Nov 22, 2021
Excellent customer service, thank you.
5
Nov 21, 2021
Staff is very knowledgeable, helpful and friendly.
The store is well stocked, clean and organized
5
Oct 30, 2021
Super chill staff and great at answering any questions you have great prices and always have good deals. I wouldn’t recommend this place more. Super g...
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Super chill staff and great at answering any questions you have great prices and always have good deals. I wouldn’t recommend this place more. Super good atmosphere and great for ski boot fittings and all your ski gear they have everything!
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5
Oct 22, 2021
Plaines is the premier Bike shop. Absolute experts in the service and sales area. I brought my bike in for a level 2 service and it is just like new...
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Plaines is the premier Bike shop. Absolute experts in the service and sales area. I brought my bike in for a level 2 service and it is just like new!!!
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5
Sep 20, 2021
The staff was incredibly helpful and friendly, the service was very efficient, solid and well-explained, and my bike is 110% better now. Thanks so muc...
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The staff was incredibly helpful and friendly, the service was very efficient, solid and well-explained, and my bike is 110% better now. Thanks so much — I'll definitely be back!
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5
Sep 14, 2021
This places is friendly, honest, local shop! Cool staff!
5
Sep 12, 2021
It’s always easy at plaines and the staff is friendly, knowledgeable and awesome!!!
5
Sep 03, 2021
Great shop. Could not have been more helpful!
Dropped in with my Campy equipped bike, staff were so helpful with the intention of getting me back on t...
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Great shop. Could not have been more helpful!
Dropped in with my Campy equipped bike, staff were so helpful with the intention of getting me back on the road. They quickly determined that my freehub had sheared off and was destroyed, and being Chris King needed proprietary parts.
Great to know that this amazing area for cycling has such a great bike shop in the locality should you ever need it.
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5
Aug 30, 2021
Great customer service and a great line of products for every season…customer experience a plus …!!
5
Aug 18, 2021
The best bike shop (great for all kinds of other things from skis to skateboards). Friendly and relaxed, local and expert at the same time.
5
Aug 17, 2021
The service was very quick. Our skis were ready earlier than the team promised. People at the store are kind and treat you like you are the only custo...
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The service was very quick. Our skis were ready earlier than the team promised. People at the store are kind and treat you like you are the only customer that matters!
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5
Aug 04, 2021
We love Plaines! Best service and equipment for biking and skiing in the Berkshires. Great inventory, knowledgeable staff, awesome service every time....
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We love Plaines! Best service and equipment for biking and skiing in the Berkshires. Great inventory, knowledgeable staff, awesome service every time. Everyone at Plaines is dedicated to getting you on the best bike *for you* - they truly are focused on what's best for your situation. Recommended 1000% (ask for Claudia)
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5
Jul 31, 2021
Great service
5
Jul 25, 2021
I like Zack ( that would be Zack the original ) He did a great tune-up on my bike, while teaching me how to care for things myself. I was good to be b...
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I like Zack ( that would be Zack the original ) He did a great tune-up on my bike, while teaching me how to care for things myself. I was good to be back in the shop.
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5
Jul 07, 2021
Great hometown place to get your bike, parts and awesome service. No need to look elsewhere. Will be going back for more bike needs in future.
5
Jun 16, 2021
Great shop for bikes and skis. Return / trade policy is very generous and bikes get free tune ups for life.
5
Jun 08, 2021
Prompt, responsive, friendly- good value.
5
May 27, 2021
Always answer my questions and try to find me what I’m looking for. Knowledgeable staff
5
May 23, 2021
My 3rd trip and had TERRIFIC service and turn around all trips! I HIGHLY recommend them for ALL your sales and service needs.
5
Apr 25, 2021
The level of personal attention was terrific....You left with the understanding of what customer service is ....Great experience ...top to bottom John...
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The level of personal attention was terrific....You left with the understanding of what customer service is ....Great experience ...top to bottom John & Jane
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5
Apr 18, 2021
Plaine’s has great products and the staff is very knowledgeable and attentive. We’ve been getting all our ski gear at Plaine’s for the last six years.
5
Apr 18, 2021
Excellent customer service. Always enjoy working with Claudia.
5
Apr 04, 2021
Great service and good inventory.
5
Mar 28, 2021
Everyone there was kind, helpful and knowledgeable. They were friendly and supportive, and exceeded expectations based on an experience with another l...
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Everyone there was kind, helpful and knowledgeable. They were friendly and supportive, and exceeded expectations based on an experience with another local bike repair shop. Thank you to the entire team! Love being around true bike enthusiasts who also have the skills.
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5
Mar 23, 2021
My bike repair was a small matter, but it was not taken as such by the people at Plaine’s. It was done quickly on a busy day. Zach was professional an...
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My bike repair was a small matter, but it was not taken as such by the people at Plaine’s. It was done quickly on a busy day. Zach was professional and interested, and explained the work clearly. I got the bike an hour later looking great. I asked him for one small tweak and he did it right away. I couldn’t be more pleased with both the people and the work. They really care and they are fine people.
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5
Mar 20, 2021
Plaine’s has fantastic service and can always help you find what you need.
5
Mar 08, 2021
Great products with competitive pricing and the staff is amazing
5
Feb 24, 2021
Wonderful customer service and a great product. Highly recommend.
5
Feb 20, 2021
Helpful, friendly, and knowledgeable staff. Only place we go for bikes and ski equipment.
5
Feb 20, 2021
Got my skis tuned. Attentive and prompt service was appreciated.
5
Feb 20, 2021
They have been really great this season - came in several times for board maintenance and to replace my boots. Always super helpful. When I had an iss...
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They have been really great this season - came in several times for board maintenance and to replace my boots. Always super helpful. When I had an issue with my recently purchased snowboard boots they replaced them with no issue. I can see why people are so loyal to them, we'll definitely keep coming here in the future.
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5
Feb 17, 2021
Excellent customer service and knowledgeable staff!!!
5
Feb 10, 2021
Excellent service. They went way out of their way to assist me. Always very pleasant to interact with.
5
Feb 03, 2021
Excellent communication and service... Made my old cannondale look brand new! Would highly recommend
5
Jan 26, 2021
Service was attentive and friendly without being intrusive. Staff were knowledgeable and helpful.
5
Jan 24, 2021
This place may be across the country from me, but they treated me excellent! I wanted a specific bike, an origin8 crawler. They sold me one, boxed i...
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This place may be across the country from me, but they treated me excellent! I wanted a specific bike, an origin8 crawler. They sold me one, boxed it up and shipped it during a pandemic when no one else could find one! My go to place for bikes from now on!
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5
Jan 19, 2021
Bought a new pair of skis, snowboard and snowboard boots for my kids. Sales help was great. They got the ski setup done right away.
5
Jan 12, 2021
Excellent service and a hardworking service shop.
5
Jan 11, 2021
Great service! Love the snowboard seasonal rentals for my son. Great value!
5
Dec 20, 2020
Very knowledgeable staff regarding ski equipment and rentals. And when they did not have the product I wanted in stock, they negotiated a price on a s...
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Very knowledgeable staff regarding ski equipment and rentals. And when they did not have the product I wanted in stock, they negotiated a price on a similar (yet more expensive) product proactively. I didn’t even need to ask them to do that! Thank you!
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5
Dec 19, 2020
I had a wonderful experience here. It was my first time shopping here and it won't be my last. The staff was quick and attentive and understood exactl...
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I had a wonderful experience here. It was my first time shopping here and it won't be my last. The staff was quick and attentive and understood exactly what I needed strait away. They took very good precautions to keep people safe during these strange times and I greatly appreciated that. When I wasn't sure if I wanted to make a purchase, they set the item aside for me so I could come back later if I made a decision. If you need bike and snow sports supplies or services, this is the place to go.
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5
Dec 16, 2020
Claudia is over the top fabulous! She is so knowledgeable, accommodating and just a total pleasure! Not easy to get the kind of customer service Pla...
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Claudia is over the top fabulous! She is so knowledgeable, accommodating and just a total pleasure! Not easy to get the kind of customer service Plaine’s delivers! Thank you!!
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5
Nov 16, 2020
Just got a season rental. Fantastic service.
5
Nov 01, 2020
Always a great experience. Friendly staff and decades of expertise on the equipment for every sport they sell equipment of. Also great local expertis...
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Always a great experience. Friendly staff and decades of expertise on the equipment for every sport they sell equipment of. Also great local expertise on where to ski, bike or golf in the Berkshires.
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5
Oct 18, 2020
Great people to deal with . They took the time to work with us and make sure everything g was set up. I would highly recommend them !!
5
Sep 29, 2020
They took pity on me the other day, despite my being an out of towner, and having no clue. Having done my research, knew they had a good reputation......
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They took pity on me the other day, despite my being an out of towner, and having no clue. Having done my research, knew they had a good reputation...but went above and beyond and I am so grateful.
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5
Sep 27, 2020
Great customer service!
5
Sep 22, 2020
Great service. I needed water bottle cages, ordered some, and although they were out of stock, they had a few replacements of a similar price!
5
Sep 19, 2020
Great place bought my bike there and there very knowledgeable and professional!!! Would highly recommend them!!!!!
5
Sep 13, 2020
Needed my bike fir a trip and they had it ready!
5
Sep 08, 2020
Came into shop with shredded Derailer while riding Mountain Creek. Number 1 was they had a brand new Eagle NX. Number 2 was it was installed within 10...
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Came into shop with shredded Derailer while riding Mountain Creek. Number 1 was they had a brand new Eagle NX. Number 2 was it was installed within 10 min and a great price. Great shop. Friendly
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5
Sep 07, 2020
Very friendly, knowledgeable and professional
5
Sep 06, 2020
Claudia is very customer service oriented and is very pleasant and professional. In addition, the organization strives to provide superior quality wor...
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Claudia is very customer service oriented and is very pleasant and professional. In addition, the organization strives to provide superior quality work. They went beyond the standard to learn about my ebike despite not having expertise in the brand. I have tried two other bike shops in the area and none have been as accommodating as Plaines. I believe that I have found the shop to service my cycling needs for today and in the future.
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