Service was prompt and professional. Thanks Armando. I will call again for service.

I have annual membership with service relief and they keep on rescheduling my AC early maintenance to be exact 5th time , now my AC stop working and they won’t able to do come check until Tuesday, very poor customer service

I had water leaking from the base of the toilet. Called Service Relief and got immediate response to my call. Mike DeGennaro and Nick are awesome! They arrived on time. They were friendly, very helpful, courteous, honest, efficient and very professional. The work was done well and quick and extras added on when they were here. Very satisfied. Highly recommend them. They made my day great!... More

I had water leaking from the base of the toilet. Called Service Relief and got immediate response to my call. Mike DeGennaro and Nick are awesome! They arrived on time. They were friendly, very helpful, courteous, honest, efficient and very professional. The work was done well and quick and extras added on when they were here. Very satisfied. Highly recommend them. They made my day great! Thank you. Less

Waking up to a broken, leaking pipe in the basement is a nightmare. Not only was Service Relief able to get me a technician scheduled only a few hours after I called them, the plumber that arrived (Mike) was extremely courteous, efficient, and communicative. They provided great info about exactly when the technician would arrive as well as a photo and short bio; upon arrival, Mike was able to ass... More

Waking up to a broken, leaking pipe in the basement is a nightmare. Not only was Service Relief able to get me a technician scheduled only a few hours after I called them, the plumber that arrived (Mike) was extremely courteous, efficient, and communicative. They provided great info about exactly when the technician would arrive as well as a photo and short bio; upon arrival, Mike was able to assess the issue and provide a couple different options to fix it. Despite ending up with a slightly bigger pipe repair than originally thought, Mike was able to get it fixed and replaced with new piping within 90 minutes and even shop-vac'd the water off the basement floor. I'd definitely recommend Service Relief and will be using them in the future! Less

I bought a home in a campground and needed the outside tankless water heater looked at and make safe to operate. I called Service Relief and met Mike DeGennaro who was friendly and professional. He got me operational and recommend hiring him for plumbing services.

The service here is priceless. Honestly they here to solve the issue. They have an amazing business model, which is treating customers like a friend/ family. They have my business forever. Best plumbing and hvac service in CT. I would highly to get their membership as they cover tune up and inspection. Also the membership gives you discount. Thank you Mike for helping me..

Good day. I had some work done in my basement. The worker ( Armando was polite and courteous) The problem I have was after the work was completed they didn't reinstall the one sheet rock that was removed. They said an electrician was suppose to come an install a outlet for sump pump because there would probably be an inspection. I contacted the company twice. Which they said they would get an ele... More

Good day. I had some work done in my basement. The worker ( Armando was polite and courteous) The problem I have was after the work was completed they didn't reinstall the one sheet rock that was removed. They said an electrician was suppose to come an install a outlet for sump pump because there would probably be an inspection. I contacted the company twice. Which they said they would get an electrician and hang the one piece of Sheet rock back. I haven't heard back from service relief since April. I was disappointed that they didn't get back to me with an explanation or to complete the repair. I wanted to use their services again but was waiting to see if they would complete the repair but so far nothing.If this changes I will update. Update on review. On 9/16/2024 the electrician came and installed the outlet for the sump pump. Which completed the job. Nicole was polite and helpful with getting this repair done. Company does follow up on work to satisfy customer. Less

I had an amazing experience with Armando Centeno at Service Relief with an emergency plumbing situation. Armando communicated what the problem was and timeline for completion and coordinated with MDC to diagnose and fix a larger issue. He was personable and did a great job fixing the valve for my main water line. Highly recommend.

Mike D. Was Amazing! Very well mannered, easy to talk to. Gave us great advice And the work was done in a timely fashion. Mike will be my go to Person at Service Relief. Prices are also Reasonable. I Highly Recommend this Establishment!

Armando came out and was super courteous, professional, and got the job done much quicker than I would have expected (redoing plumbing for a sink and fixing a corroded and leaking brass pipe. He also gave some good pointers and advice. Really excellent work!

We had Mike come out twice so far (inspect the hot water heater and then to install it). Each time he's been very helpful in explaining what the problem was as well as what we should be expecting (the cost and next steps in repair). He’s been great, and thank you Mike for opening up the basement door because I was EXTREMELY afraid of those spiders!

Armando was phenomenal it was very professional and he explained everything and I was extremely happy of the job he did

Always satisfied with their service!

Armando real polite guy and professional.he came to diagnose the well pump.i recommended him to anybody.real professional.

This is the second time we had Service Relief perform work in our house. They are consistent and very professional. My water heater started leaking overnight and Service Relief provided a very reasonable quote. Armando was very friendly and explained everything perfectly about the financials and permit process. The installation took a little less than two hours and they were very careful with my ... More

This is the second time we had Service Relief perform work in our house. They are consistent and very professional. My water heater started leaking overnight and Service Relief provided a very reasonable quote. Armando was very friendly and explained everything perfectly about the financials and permit process. The installation took a little less than two hours and they were very careful with my furniture and walls. Overall very satisfied with their work and definitely will give them a call again for future work. Less

We had a mishap while replacing a facet, broken pipe. We were without water. Service Relief was able to fix our issue in a timely manner. Mike and his partner were very professional and oh so helpful!! Thank you, Sue Barnett

Fantastic service, reasonable price and quick installation.

Mike did an excellent job explaining issue and how he was going to fix it. Very thorough and knowledgeable.

I called on Thursday afternoon and Mike showed up first thing Friday morning. Found the issue and replaced the part on our shower. Very friendly and knowledgeable. I certainly will be using service relief moving forward. Thank Mike D!!

Mike was professional and courteous, was upfront an on time. They did a great job, I would recommend Mike and Nick anytime

Great experience. Punctual & knowledgeable. Work was clean & efficient.

Armando was perfect with helping with the issue we had. Always have a great service with him

Mike called before he arrived and was very professional.. told us each step he was doing..

Antony was very professional and help me with the problem with my furnace. He is the best 😂

Martin came out on a Saturday after our sump pump went - flooding the basement. We called a couple of companies who said they couldn’t come out until Monday. The water would have been up to our knees waiting for a Monday appointment. Martin came out and installed a new sump pump. Thank You Martin!

I recently had the pleasure of having Martian and Nick from Service Relief come out to my grandmother's house to fix a leaky faucet, and I couldn't be more satisfied with their service. From the moment they arrived, they were professional, courteous, and very efficient in diagnosing and solving the problem. Not only did they do an outstanding job with the repair, but they also offered it at a gre... More

I recently had the pleasure of having Martian and Nick from Service Relief come out to my grandmother's house to fix a leaky faucet, and I couldn't be more satisfied with their service. From the moment they arrived, they were professional, courteous, and very efficient in diagnosing and solving the problem. Not only did they do an outstanding job with the repair, but they also offered it at a great price that was very reasonable. It's rare to find such reliable and skilled plumbers who take pride in their work and offer such fair pricing. I highly recommend Martian and Nick to anyone in need of plumbing services; their workmanship and customer service are truly exceptional. Thank you both for your excellent service! Less

I called service relief Martin came out and gave me a estimate talk to me for a little bit about my issues at my house he came out about 5 days later with Armando and I couldn't be more happier my water pressure is through the roof now in my shower and the rest of my house they did an amazing job adding the booster pump in my house the only issue I have is Martin didn't laugh at my jokes LOL just... More

I called service relief Martin came out and gave me a estimate talk to me for a little bit about my issues at my house he came out about 5 days later with Armando and I couldn't be more happier my water pressure is through the roof now in my shower and the rest of my house they did an amazing job adding the booster pump in my house the only issue I have is Martin didn't laugh at my jokes LOL just kidding these guys did some good work didn't take them the whole day to do it either they did it in a good amount of time and they cleaned up up after themselves and I was happy with the service I got thank you very much Service Relief, Martin and Armando Dave B Less

Mike DeGennaro arrived on time and was courteous, kind, and professional. He offered various options to address plumbing concerns in my home and did great work. I look forward to working with him in the future.

Armando and his team arrive just around the time I requested. They were very pleasant and advice me on some of the problems I was having. He seems very knowledgeable about what he was doing and would recommend him and his team to anyone. Thanks guys.

I have nothing but good things to say about Armando! We had an emergency plumbing issue in our basement today, and Service Relief was able to get him to come by on short notice. He was very thorough in explaining the problem, its source and how we can repair it. He was friendly and had a very professional demeanor, and gave us a detailed breakdown of different services he could perform to meet o... More

I have nothing but good things to say about Armando! We had an emergency plumbing issue in our basement today, and Service Relief was able to get him to come by on short notice. He was very thorough in explaining the problem, its source and how we can repair it. He was friendly and had a very professional demeanor, and gave us a detailed breakdown of different services he could perform to meet our immediate needs and those in the future. He was also very courteous and considerate while in our home, he wore booties when going in and out of the basement. Let me tell you, do not hesitate to call Service Relief for your plumbing needs, they really do provide relief from the stress of dealing with plumbing issues. We will be forever clients (especially if Armando is our service technician) We are so grateful for his help today! Less

Wonderful customer service explained what was needed and service provided. Friendly and professional. Great service always.

Martin did an excellent job on my leak. He is professional, friendly and fair. Will definitely call on again.

I called Service Relief for emergency service with a drain clog and they fit me in very quickly! Armando was the technician who came to my house and he is the reason for the 5 stars. Armando was incredibly polite and respectful but also explained the problem well. It was not an easy or quick fix but he did a great job and left things spotless before he left. Thank you I will definitely call ag... More

I called Service Relief for emergency service with a drain clog and they fit me in very quickly! Armando was the technician who came to my house and he is the reason for the 5 stars. Armando was incredibly polite and respectful but also explained the problem well. It was not an easy or quick fix but he did a great job and left things spotless before he left. Thank you I will definitely call again and highly recommend Service Relief/Armando. Less

I called Service relief because I had no heat. I have young babies and an elderly disabled woman in my house. The phone receptionist stated they have a special today, it is no service charge to give an estimate for the repair. The repair man arrives and did nothing to my furnace. Instead he's on his phone for about an hour with the office manager named Nicole. After the repair man speaks with n... More

I called Service relief because I had no heat. I have young babies and an elderly disabled woman in my house. The phone receptionist stated they have a special today, it is no service charge to give an estimate for the repair. The repair man arrives and did nothing to my furnace. Instead he's on his phone for about an hour with the office manager named Nicole. After the repair man speaks with nicole he states, he's at my house to replace the whole furnace. I said that's not right. It's to give an estimate to fix the furnace. I called and spoke to Nicole again. She was very rude and nasty about the whole situation. Nicole is totally Unprofessional. The repair man states that his manager said if their not doing a full replacement then they are charging me for the service call. The repair man did absolutely nothing to my furnace and they expect payment. I would like the owner to call me about this. Less

Armando Centeno was prompt knowledgeable and did a fantastic job. I would highly recommend Service Relief and will use them again!!

I've had this company come to my condo several times. Martin is the tech who's come on each occasion and he is excellent!! Knowledgeable, professional and does an amazing job. He's the reason I trust this company for future repaand maintenance

Armando did a great job replacing the garbage disposal and replacing the filter on the water filter. Armando arrived on schedule and got the job done pretty quick. He is very personable and answered all questions that I asked. He explained all the work he did. Highly recommend him.

Very Professional and does very very great work 👍 👏

Mike did a good job fixing a shower leak. I would definitely hire him again!

Had a really great experience with Armando, who came out to fix a basement shower drain that was backing up. Armando was very communicative leading up to his arrival—he showed up on time and was extremely friendly, professional, and courteous as he diagnosed the issue and gave us some options to resolve it. From there, he went to work to quickly fix the problem and clean up the mess—he even gave ... More

Had a really great experience with Armando, who came out to fix a basement shower drain that was backing up. Armando was very communicative leading up to his arrival—he showed up on time and was extremely friendly, professional, and courteous as he diagnosed the issue and gave us some options to resolve it. From there, he went to work to quickly fix the problem and clean up the mess—he even gave us advice on how we could avoid a repeat of the situation in the future. Couldn't have asked for a better experience and will definitely be asking for Armando if anything pops up in the future! Less

I am completely happy with Mike’s service today! Mike and Nike did a great job on anode rod replacement for my water heater and kept all rooms clean! I would recommend them to other folks if you have similar needs. Chris

Armondo did fantastic job! He replaced the Air Pressure Sensor on our Navien combi (heater and hot water). He was extremely personable; he answered our questions and addressed our concerns. We would recommend him without hesitation. -Norm

Mike and his partner replaced my gas water heater in a very efficient manner. I was pleased with their professionalism and courtesy.

Armando C was awesome. He was very knowledgeable, efficient and personable. He came in explained everything and started to work. He cleaned up after the job was completed as if he had never been here.

Very kind and knowledgeable. Excellent service from Mike!!

Mike was very pleasant and professional. He kept me updated on what was going on and what was my options before charging me.

Armando did a great job replacing the pipes in our bathroom.

Very knowledgeable and professional. He and his team responded quickly and serviced my furnace after we ran out of oil.Also informed me in detail of all that was done and will need to be done in the future to maintain

I've used Service Relief twice and each time, they were prompt, professional, courteous, knowledgeable and prepared. Today, Mike was assigned to fix a clogged shower. He sent a text with his arrival time and followed up with a phone call, which I love because we can't always be sure that a text has been received. Upon arrival, he quickly but thoroughly assessed, quoted and fixed the problem. Migh... More

I've used Service Relief twice and each time, they were prompt, professional, courteous, knowledgeable and prepared. Today, Mike was assigned to fix a clogged shower. He sent a text with his arrival time and followed up with a phone call, which I love because we can't always be sure that a text has been received. Upon arrival, he quickly but thoroughly assessed, quoted and fixed the problem. Might I add that they are reasonably priced as well! Service Relief is now my "go to" and I have already started referring them to family and friends. Less

Martin and his coworker did a great job! Very efficient, careful and thorough. They are both very professional and did great work! I recommend them highly

Very professional and quick. Explained everything and answered all my questions.

Was very professional and easy to communicate with

We had Armando come out. He was very nice and very helpful. We are going to need more work done in the future and we will request him.

Armando came at 8:40 a.m. and went to work immediately at installing the new sump pump. Very pleasant young man and fixed the problem quickly. Everything is working beautifully. Glad I called this service.

We needed to disconect and connect a new dishwasher/refrigerator/ Faucet/ and disconnect a line for the heater. Armando Centeno did a very professional job. Always very respectful and polite. The best of all, he really knew what he was doing. I will recommend this company.

Armando did an excellent job restoring our water. He called to let us know when he would arrive. Super amiable, respectful, patient and polite. I couldn’t have asked for a better representative of your company! THANKS AGAIN

Armondo was fantastic. I am very happy with the fast response time and the service I received. I will definitely be keeping this number handy.

Mike D. handled an emergency toilet situation. The office and Mike personally kept me abreast of his ETA. He arrived when he said he would. Mike was friendly, efficient and solved the problem quickly. The price was fair. I didn’t feel like I was being taken advantage of. I will certainly use them again for other needed services in the future and I will let my friends know.

Armando did an excellent job on a big project of replacing a toilet, bathroom sink, and garbage disposal. He made quick work, left everything immaculate, and called to communicate that he would arrive early. Thanks so much.

Armando did an excellent job. He was prompt, professional and competent. Would definitely recommend his services to others.

Called Service Relief LLC for two toilet repairs and to replace a pipe that froze last winter. Mike was absolutely excellent. He gave me a call to let me know he was going to be a bit early and I just asked that he call me again when he arrived so that I could let our 3 dogs outside. He did remember to call again when he arrived and gave me time to let them outside. He was very knowledgeable and... More

Called Service Relief LLC for two toilet repairs and to replace a pipe that froze last winter. Mike was absolutely excellent. He gave me a call to let me know he was going to be a bit early and I just asked that he call me again when he arrived so that I could let our 3 dogs outside. He did remember to call again when he arrived and gave me time to let them outside. He was very knowledgeable and listened as I explained all of our issues. I also asked several other questions about the basement plumbing and layout of our older house which he addressed and helped me to better understand. They fixed everything quickly and even told me he would help with an additional issue with the bathroom faucet that he noticed wasn’t actually attached (quick fix from previous homeowner) and provided me a reasonable quote. Overall very pleased with Mike and Service Relief. Very professional, knowledgeable, polite, and helpful. Hard to find people you can trust nowadays to provide a quality service, but you can trust Mike. Less

Service Relief is a very professional company from the first phone call to when Mike D showed up at my door. Mike was very knowledgeable and efficient. I will definitely use them again.

Great professional and ethical presentation. Mike D was so heart touching when he put on covers on shoes prior to entering my home. He completed a great job task. Thank you Mike D

Fast and reliable service at a fair price. Exemplary work.

So it has been a Monday to say the least! I won’t go fully into detail, but in short I went down into my dirty basement which I avoid at all costs and noticed water dripping from my ceiling, I called out to Service Relief, and they sent someone out to me pretty quickly! I had a complete Monday, blond moment and five mins. Before I pretty much figured out the issue. Mike showed up, and I embarrass... More

So it has been a Monday to say the least! I won’t go fully into detail, but in short I went down into my dirty basement which I avoid at all costs and noticed water dripping from my ceiling, I called out to Service Relief, and they sent someone out to me pretty quickly! I had a complete Monday, blond moment and five mins. Before I pretty much figured out the issue. Mike showed up, and I embarrassedly explained to him what I think happened. He was friendly, professional. Kind. Willing to go the extra mile to make sure it was in-fact not my pipes but the fish tank that sits above in my kitchen! After making sure everything was okay, He let me know if needed, to reach out for future needed service(s). Cost was reasonable, I would highly recommend if you’re ever in need of a plumber! Less

Mike D was great! He was super knowledgeable, friendly and let me know what all of my options were. He performed all of the work originally requested, plus some extras I added on when he arrived. Highly recommend!

Armando, did a great job and is very professional, knowledgeable and personable.

Mike DeGennaro did a great job, professional service and quality work.

Very efficient. Very professional and very friendly.

Woke up to standing water in my kitchen sink, wet mess in cabinet and everything beneath. Searched for BBB plumbers serving my area, Service Relief was. So many reviews raved about tech called Armando, I made call and asked for him, he had all day install; and agreed to do after hours call. After a challenging day, he showed up, was very polite, got to work right away, explained new insinkerator ... More

Woke up to standing water in my kitchen sink, wet mess in cabinet and everything beneath. Searched for BBB plumbers serving my area, Service Relief was. So many reviews raved about tech called Armando, I made call and asked for him, he had all day install; and agreed to do after hours call. After a challenging day, he showed up, was very polite, got to work right away, explained new insinkerator pricing, then how he addressed all aspects of install to ensure no more issue's. I'd highly recommend Armando, he's reliable and clearly loves his job! Less

Martin is the second technician that I’ve had the pleasure of dealing with. He was very helpful and friendly. I felt very confident he was giving me honest advice and doing quality work. I’m very pleased with ServiceRelief overall.

I’ve used , Service relief for a couple of years. If the job needs a bit more tweaking, they’ll be right there. A little pricey but, trustworthy. Armodo is very personable and professional! Communication is also, great!

Your employee was a breath of fresh air. He was polite, professional, and knowledgeable about his craft. You should be proud of your technician.

Very professional, timely, no nonsense! (for context: another business tried to sell me on replacing the entire fixture when just one seal needed repairing/replacing...)

New to me but 50 year old ranch home had some plumbing issues- leaks under the kitchen sink, neglected water softener system lacked salt, a well tank that needed flushing and an install of a filter. Armando took great care of me, explaining everything we needed to do. Prompt, great communicator and a really nice guy!

Martin was a pleasure. He was prompt, responsive and decisive. He got to work immediately and found the cause of the leak. Martin is very polite and professional, we had a nice conversation while he was at our home. I would highly recommend him to anyone I know.

Great service!! Quick in and out time. Extremely pleasant worker. Price took it down a star but thats usual for this area. Would hire again!

I was looking around for a plumbing service to no avail until I found Service Relief. They sent Armando who was very punctual. Armando from Service Relief did an awesome job. I was so satisfied with the work that he performed. He kept me informed with pictures and phone calls. I would highly recommend this company as well as Armando. Thanks for resolving a big headache.

Was able to be at my home the same day as my call and was there in an hour timeframe. Mike was great…very communicative.

This person knows his job very well and is personable. Highly recommend him for future work when needed!

Armando did an excellent job resolving a clogged drain pipe that caused flooding in our basement.He was responsive to our needs, explained what he was going to do and was extremely professional. He also wore footwear coverings which were very much appreciated.

my brother had turned off the water to the house to replace a faucet. when he turned the knob to start the water again, it just kept turning. checked yelp, called service relief on friday, 1:45. explained my problem, was told everyone was booked, but the woman said she would call me back. armando had completed a job and could have headed home. luckily he took the job, quickly evaluated, and offer... More

my brother had turned off the water to the house to replace a faucet. when he turned the knob to start the water again, it just kept turning. checked yelp, called service relief on friday, 1:45. explained my problem, was told everyone was booked, but the woman said she would call me back. armando had completed a job and could have headed home. luckily he took the job, quickly evaluated, and offered 3 service choices. our choice involved the mdc, and we prepared to wait for a while, but no, mdc within 20 minutes. and armando worked quickly so that the mdc could stay on-site to turn off and turn on the water. we went from despair to being impressed. we use another plumber usually, and once, recently. so the comparison is fresh. they were not available and will not be the first choice in the future. armando was an excellent face for the service, kind, efficient, clean. Less

Armando did a Great Job! I highly recommend him. This is the second time that I had to call Service Relief and he solved all my problems, also giving a good advice how to keep the system working better, Armando is very professional and patient and friendly. He explained how the plumbing works in my house, He left everything clean after finish a job I am very pleased with his service.

Service Relief is an amazing company. They are prompt , professional and extremely knowledgeable. Mike has done quite a bit of work for me and I am always satisfied with the results.

Great company. Terrific customer service. Really cares about the customer experience and very knowledgable staff.

My service technician Mike was very good. Very knowledgeable I will definitely use this company again.

We recently switched from well water to a city water line and had the pleasure of working with Armando from Service Relief for the project. He was not only punctual and courteous, but he also consistently addressed any questions or concerns we had. His plumbing work was thorough, and his follow-up after completing the project showed his commitment to excellent customer service. Armando exemplifie... More

We recently switched from well water to a city water line and had the pleasure of working with Armando from Service Relief for the project. He was not only punctual and courteous, but he also consistently addressed any questions or concerns we had. His plumbing work was thorough, and his follow-up after completing the project showed his commitment to excellent customer service. Armando exemplifies a strong work ethic and is a fantastic representative for his company. I highly recommend using Service Relief for your plumbing needs. Less

The plumber appeared as scheduled and did the work professionally, politely, and in a timely fashion.

Mike D was efficient and completed the job quickly. Happy with the service!

Great company. They communicate well with the customer. They were on time, friendly and professional. Great job, well done Armando!

Armando was very professional and patient. He showed me all my water valves and the work he did. I was very pleased with his service.

Armando did a fabulous job! This is the second time he’s saved the day for me. He’s knowledgeable, kind, and soft/spoken. He’s also attuned to cleanliness and leaves my home in a better place than it was in when he entered. If he’s running late, he lets me know, too. I’m delighted to say Armando is the best plumber I’ve worked with, and I recommend him highly.

Always very pleasant people that are knowledgeable and very helpful

Terrell was knowledge and respectful. I have used this company before and have great results with other technicians as well. Thank you for my repairs 😀

Armando was excellent. On time, pleasant and gave understandable explanations. Would definitely use him again.

Tyrel did an excellent job. He explained the issues with our older bathroom faucet and made sure all repair options were understood by me before making a decision. Our new faucet looks and works great.

Martin’s friendly, helpful, timely and polite, 10/10.

Armando does amazing clean work. Service Relief is always prompt and professional.

Very informative , patient , knowledgeable . Will use this company when I decide to fix issue in home .

In my main bathroom, I had a shut off valve that needed to be replaced. Mike from Service Relief was polite, clean, efficient. Did the job well, did it quickly (under an hour) and fixed the issue. Good value for the money spent.

My tech, Martin, was very knowledgeable & helpful. Very courteous. Would recommend immensely. Plus the service call price is very reasonable.

Armando did a very professional job. We were completely satisfied and very impressed by his customer service.

Fantastic!!! Mike was here over 2 hours and did a fantastic job, when he left there was nothing for me to do. I believe that the job was pretty involved. Thank you so much Mike.

BEWARE! Context: When we turned our garden hose on this spring we noticed that it started leaking into the basement. I hadn't worked with plumbing much and I didn't really want to deal with it, so I searched for outside help to fix the issue. This lead me to calling and scheduling an appointment with Service Relief LLC. Mike showed up on time as scheduled. I walked him around the house and in the... More

BEWARE! Context: When we turned our garden hose on this spring we noticed that it started leaking into the basement. I hadn't worked with plumbing much and I didn't really want to deal with it, so I searched for outside help to fix the issue. This lead me to calling and scheduling an appointment with Service Relief LLC. Mike showed up on time as scheduled. I walked him around the house and in the basement to show him where the issue was. He probably looked at it for less than 3 minutes and said (in summary) that you likely need to replace your outdoor faucets altogether. They are the cheaper kind and likely busted over time. He then quotes me to replace both of of our faucets for..... Wait for it.... $800! I immediately said that this isn't going to work out and Mike responded that he might be able to talk to his management for a better price. I said no. Granted, after the conversation I had, I knew this was a fairly simple replacement job. So I did a quick Google search... Went to home depot, spent $100 on two NICE new outdoor faucets with frost protection. It took me 45 min max to install myself without knowing anything prior. So.... That leaves $700 for labor? Hmmmmmm Less

Mike was great. Service Relief exceeded my expectations.

Showed up on time and took care of the problem fast. No problems with their service at all.

Extremely friendly! Very professional! Excellent workmanship! I can’t say enough good things! (I wish the prices were a little lower but understand with inflation). Highly recommend!

Expensive, but you get what you pay for. The two servicemen were great.

Highly recommend Service Relief! Mike was extremely professional and kind. I got a ton of value for a great price, I will definitely be using them in the future and spreading the word to friends. Call and ask for Mike!

Great service fast and convenient

Armando and Terrell did an excellent job. Clean, friendly and efficient. I highly recommend them and their company.

Armando was nice, professional, well educated and well spoken young man. He did an excellent job and we would gladly have him in our home again.

I hired them to replace my filter on my water tank. He did a great job in instructing me on future changes.

Contractor Mike was very professional. checked everything out first and came up with a price I could handle..From wearing booties in the house to covering everything under my sink he was very immaculate. Best of all my drain now works,, Thanks Mike...

Will be using for my plumbing next week.

Service Relief helped me through a terrible time after a week without running water in my home. Armando and Terrel were professional, friendly, kind, and very skilled plumbers who found and fixed the problem. I am grateful to them and will use Service Relief for all of my plumbing needs from now on. Highly recommended!!

Burst pipes

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Our service tech, Armando was great. Very personal and professional. He performed great work and educated us along the way. Both jobs required him to break through plaster-like walls and title in order to complete the repair, not easy at all! Second time he’s been to our house for work and both times we were very pleased with the result.

Quick and professional service, they came out and found the issues and it was resolved for a a fair price.

Armando was great working with us through the process of our kitchen remodel. Knowledgeable, friendly, and able to help us make some choices about what we needed. They arrived earlier than scheduled and were able to fit in every job we needed done. Can’t say enough about what a pleasure they were to have working in our home!

Great service,,

This company is very good. I called for a clogged pipe in the basement of commercial property and the plumber was very diligent and dedicated to complete this job....excellent service I will call them again soon!

Was an amazing experience using service relief, Martin and his team helped us out with our clog in our business. Will highly recommend service relief plc in Manchester ct anytime.

A contractor had failed to successfully hook up a heating element in my new bathroom. Armando and Ivan took care of it.

They installed my new gas stove. They were very professional and timely (came within 24 hours of call). I would not hesitate to call them again.

am so thrilled to have chosen Service Select, LLC for my gas plumbing needs. First impressions mean a lot to me, so my initial conversation with Nicole is one reason I decided to go with thisvcompany. She was professional and very courteous. When she provided me with a quote, I was floored! I had forgotten about the $69.00 service fee upon arrival of the technician (sorry Nicole) but even with t... More

am so thrilled to have chosen Service Select, LLC for my gas plumbing needs. First impressions mean a lot to me, so my initial conversation with Nicole is one reason I decided to go with thisvcompany. She was professional and very courteous. When she provided me with a quote, I was floored! I had forgotten about the $69.00 service fee upon arrival of the technician (sorry Nicole) but even with that, their price was extremely competitive compared to five other companies I had called. I also appreciate Nicole sending texts concerning the work order. My service technician Armando was punctual (actually early), professional, knowledgeable,  humorous, courteous, energetic and humble. Furthermore, Armando was diligent when disconnecting an old gas range that according to him "must have been installed by the Hulk." As I mentally betted on Armando, he went out and came back in from his very attractive service vehicle and voila...I won the bet. Armando's persistence paid off, "the Hulk" was no match for him. You may not believe me, but Armando swept debris from behind the old range that undoubtedly had been there for a while and he offered to mop. Okay, I know the Bible speaks of the possibility of entertaining angels unaware which is what I thought might be the case (I see why he received excellent reviews). He reminded me of young, high-speed soldiers I observed/mentored during my 22 years of military service who had it going on. I'm not kidding, Armando disconnected and installed gas ranges in no time. He represented his company in an outstanding manner. I am so pleased! I will be contacting  Service Select, LLC for all my future plumbing needs. I got a feeling this company will stand the test of time with people like Nicole and Armando on their team. Less

Armando and the staff were very knowledgeable and professional throughout the installation. They’ll definitely be my go to. Thanks again!

I called Service Relief around 1pm about a water heater that was broken. It was leaking water all over the place and I called Service Relief. They fixed and replaced everything including a brand new water heater within 2 hours. It was the most amazing response time I've ever seen from a company. Highly recommended!

I am very satisfied with the work done on my drains today. I will be a repeat customer.

They were on time, the service person was friendly and after giving me a quote, was able to remove the old toilet and install a new one in about an hour and a half. Great service, will use again.

Martin was so helpful! He was able to come out asap to help us after we had problems with our hot water and was able to diagnose the issue promptly and replace our water heater within 2-3 hours. Will definitely be calling him for any future issues.

Armando was our plumber and let me tell you… Polite, knowledgeable, efficient and extremely professional. He explained everything he was doing. He wore booties to keep our house clean. A very good experience all around. Highly recommend.

Martin was able to repair a leak in the old plumbing at my father-in-laws trailer and, ultimately, we had him update the entire plumbing system. He did an excellent job and we are very pleased with the results. In addition to providing quality work, Martin was there to help in an emergency situation given little notice. He was very kind and considerate of my father-in-law, who is now homeboun... More

Martin was able to repair a leak in the old plumbing at my father-in-laws trailer and, ultimately, we had him update the entire plumbing system. He did an excellent job and we are very pleased with the results. In addition to providing quality work, Martin was there to help in an emergency situation given little notice. He was very kind and considerate of my father-in-law, who is now homebound. I wish more professionals were as professional as Martin. 5 Stars! Less

Amazing, Affordable, Rapid Service … small biz latino owner! Tell Martin Perez I sent you! Thanks

Great workers. Unclogged my main line in no time! Highly recommend!

Tub not draining, responded within an hour! Inspected main drains for clogs, none found, adjusted drain stopper mechanism, problem solved. Very professional, clean, kind, and informative. Fully explained everything and EXTREMELY affordable. I'll be using this company only from now on. Plus, they offer a very affordable yearly service plan that offers many benefits. Thank you, Martin!

Great job...Great guys...in and out so quickly...thank you Service Relief! Also..thank you Nicole!

Update: while first experience with Armando was outstanding, the second experience Aug. 2022 with Martin was very poor. BEWARE OF SHODDY WORK! Martin is very kind and personable, but he initially quoted $2300 to move a toilet 3 feet across the bathroom to make a more direct route from the door to the tub for my ill wife. Martin said it would take a full day with 2 plumbers to cut and remove h... More

Update: while first experience with Armando was outstanding, the second experience Aug. 2022 with Martin was very poor. BEWARE OF SHODDY WORK! Martin is very kind and personable, but he initially quoted $2300 to move a toilet 3 feet across the bathroom to make a more direct route from the door to the tub for my ill wife. Martin said it would take a full day with 2 plumbers to cut and remove hvac ducts, move toilet, and reattach hvac. He was affable, seemed sincere and lowered the price to $1600+ when I questioned the cost. Note the bathroom is above the basement with clear access except where the hvac was close to being in the way. Work was scheduled within a couple of days thanks to Nicole in the office and Martin. As they were cleaning up, the toilet fully bolted to the floor, I brought in my level to check the toilet set for level. It was way off side to side and front to back. They suggested shims but blamed their inability to level it on the floor tile. The job was done in a half day, there was no need to move the hvac, and Martin left to run back to the store at least 2x. Once because the masonry bit broke. I lent them my shop vac to drain the toilet when theirs didn't work. I contacted Nicole regarding concerns that I was charged for what was a full day, the toilet wasn't level, nor caulked at the base to hide the large gap. She investigated and spoke with the owner and refunded $250. The truth is always somewhete in the middle in these situations, and sometimes the truth is skewed toward one or the other person's point of view. Martin reported when I found the toilet unlevel they had not finished. He reported he told me they could work around the hvac. The toilet leaked from the tank bolt starting right away, and plumber from a different company who came to install tub tried to fix it when he reseated the toilet after the tub install. The toilet still leaked from the tank then began seeping from under the almost 1/4" gap left by Martin and his helper. The second plumber came back and upon closer examination found that the first install did not include the washers under the tank between the gasket and bolt. The flange Martin had installed had a rise across the middle, and when trying to bolt the toilet to the floor the flange rose. Turns out Martin used PLASTIC anchors for some of the flange screws, so it warped the flange! Outcome: properly drilling all flange holes and installing washers correctly results in a level, nonleaky toilet. I would give this company 1 star but the first experience and Nicole's work was so helpful. At this point, I believe the job is still overpriced at @ $1390. Am new to CT and am disappointed that I can't count on Service Relief after I felt I could after the first experience: Armando and Ivan were very kind, professional, and efficient. They took time to help tag shut offs in the basement and show me how to use them. The water line install to the fridge is secure and well installed. I can't speak highly enough about these 2 young men and their sincerity and kindness when they learned I have an ill spouse. They were respectful of the house in wearing boot covers and were happy to wear masks. Service Relief is our go to from now on. Less

We called roto rooter and waited 3 hrs for them to finally say they had no technician Martin from your company was so helpful and answered us right away and then came out at 10 pm on a holiday. Thank you so much!!

Very knowledgeable. Great service. Very friendly. Fair prices.

Great service and honest price. Would highly recommend to family and friends!!

I have used Service Relief a few times the past couple of years. Martin has always been fast to respond. He is fast and does the work the same day. The work is high quality and looks great. It’s greatly appreciated to have same day service! Highly recommend!

Humble/ Honest/ Loyal They do their very best to take care of you. Show up on time and communicate through the whole process. I won’t be using anyone else they are the best of the best!

Was professional answer all my questions.

Always on time ,professional, and get the job done quickly . Friendly people as well

Prompt service. Diagnosed and repaired problem quickly. Technician was very courteous. Always answered questions. Great service

Very professional, job done well and price is fare.

They were very professional and helpful while working on the job.

Great professional service, all aspects of the repair was explained as well as cost. M artin very polite, professional.

Armando was great! We will def use this company again!

Martín and Armando were great. They came in and discovered the problem that was going on through my pipes. Would definitely recommend them.

Good prices and knowledgeable on repairs !

I called them to figure out the reason for water leak in the ceiling. The came, flush the toilet couple of times and blamed it on the old toilet and charged me 150$. Needless to say, they did not solve anything. The problem was a wrong misfit flange, which another plumber figured out later and actually solved it. These guys act juvenile and lacks manner. They were disrespectful too and mocked my... More

I called them to figure out the reason for water leak in the ceiling. The came, flush the toilet couple of times and blamed it on the old toilet and charged me 150$. Needless to say, they did not solve anything. The problem was a wrong misfit flange, which another plumber figured out later and actually solved it. These guys act juvenile and lacks manner. They were disrespectful too and mocked my tenant. Less

Had what I thought was a serious issue with some plumbing. Martin arrived on the same day I made the urgent call. He had the repair done in approximately 5 minutes. He charged me a very fare service call fee and left me a little embarrassed for not having the skill to fix it myself. Great job and I will gladly recommend Service Relief LLC to anyone in need of a plumber. Thanks

Great local company. Quick, responsive and professional. Will never try to over sell you. A must hire!

Quality work at a very reasonable prices. I was impressed with their fast service. I wouldn't hesitate to recommend this company to my associates.

Martin is exceptional at everything he does. He is reliable, honest, and efficient. So glad we found this business.

Great dude. All about his clients and his business.

My heating and cooling repair person recommended Service Relief and they came out that same day to save the day. There was a clog of black hair, not mine since it is now grey, about 75 feet from the house out to the sewer. They were responsive, quick and knew what they were doing. I now have a plumber I feel I can trust! Thank you.

I will definitely be using this company if I have any other plumbing needs in the future! They came the same day I called to check out the problem and were able to get the entire job (replacing a broken water heater) done within 36 hours of my initial call. Despite it being a long day for them, they were upbeat and talkative with us while still remaining professional. They showed up on time, a... More

I will definitely be using this company if I have any other plumbing needs in the future! They came the same day I called to check out the problem and were able to get the entire job (replacing a broken water heater) done within 36 hours of my initial call. Despite it being a long day for them, they were upbeat and talkative with us while still remaining professional. They showed up on time, and got the job done quickly with no issues at all. The prices were very reasonable as well and it even included removal and disposal of my old water heater. Also, the initial quote they gave me was the exact price I paid right down to the penny. I'd definitely recommend Service Relief for any plumbing needs. Less

I cslled Martin on Tuesday with a leak behind my bathroom vanity (in the wall) sending water into the basement. He came ON TIME on Wednesday AM. He quickly discovered the source other leak. Repair was done quickly and professionally. He arrived at 10:15 and was done and gone by 11:30. When he found the leak, he gave me a firm cost for the repair. I was surprised at how reasonable it was, an... More

I cslled Martin on Tuesday with a leak behind my bathroom vanity (in the wall) sending water into the basement. He came ON TIME on Wednesday AM. He quickly discovered the source other leak. Repair was done quickly and professionally. He arrived at 10:15 and was done and gone by 11:30. When he found the leak, he gave me a firm cost for the repair. I was surprised at how reasonable it was, and that it included a 5% senior discount. This will be my "go to' plumber in the future. Less

These guys were great and very reasonable with their prices. Would absolutely recommend them.

Great work

Martin and Miguel showed-up on time, fixed the leaky pipe, and cleaned-up after themselves. They wore "booties" when in the house. Both were very polite and excellent communicators. Overall easily the best plumbers I've found in the Glastonbury area -- highly recommended!!

There is no one else I will call for any plumbing issues moving forward. These guys are awesome! They showed up the same day, offered a very competitive price, and were completely honest and transparent throughout the entire process. They took the time to clearly explain the issue and were proactive with communicating next steps. I can't recommend them enough.

These guys were absolutely fantastic I had a huge clog in my main drain line which wasn’t allowing anything in my home to flow. They came on time, called 15 minutes before arriving, and were very knowledgeable in what they were doing as to not leave confusion for me as the home owner. I would highly recommend these plumbers to anyone and everyone !

Great service. Had my faucet and garbage disposal replaced. Work was done professionally and at reasonable rates. Would highly recommend them to anyone looking to have work done.

Very professional business! The owners are knowledgeable and friendly! Would recommend them to anyone looking for work done at their home or business.

Called sophisticated rooter service due to a clogged tub and these guys did an amazing job. From their communication and on time arrivals to Executing the problem and To even cleaning after themselves. Look I’ve dealt with other plumbing company and this company is by far the most professional! 5 stars

Very reliable. I have had them handle several calls and they exceed my expectations every time. They are clean and professional.

GREAT SERVICE!! Veteran owned an operated ! Recommend!!

Excellent service! The guys Martin and Miguel work hard and get the job done quickly. No complaints at all, this is definitely my new go to plumbing company.

They were great service super nice people Miguel and Martin I believe their names were they came in we told them we had a leak coming from somewhere in our bathroom took the about 5 minutes to find the problem and about 35 minutes later they were gone with great prices highly recommended and will call them again for service thanks you guys

Very professional and knowledgeable business. Entered my home and instantly knew the problem with my drain. Highly recommended!

I reached out to Sophisticated after my Water Heater stopped working one night. Not only did they find a solution (Replaced water heater) but they explained the process thoroughly. As well as got in and out in a timely manner. I would recommend Martin and Miguel to anyone looking for professional and excellent priced work. Thanks again, Mike.

We own several rental home and have relied on the team at Sophisticated Rooter to get us out of out of all our jams. We’ve always gotten fair pricing, and quick response when we needed them the most. I highly recommend them and have always been pleased with their services.

Great service, will recommend to others! Courteous, professional and clean!