based on 200 reviews
The first funeral I ever attended was at Berg's. Many more followed: both of my grandparents, an uncle, the cremations of my stepdad and mother. Highly recommend.
Very kind, compassionate and easy to work with. We had my Mom's Celebration of Life at the Mortuary. They were great. I highly recommend Berg Mortuary.
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From start to finish Berg Mortuary did a wonderful job with our fathers funeral. Thank you so much for helping us through a very stressful time!
Great experience with Berg Mortuary. Very kind & respectful. Took care of all our needs.
Very kind helped us with any questions for the passing of our Dad
Todd was extremely kind during this very difficult time. His communication was excellent. He helped us understand everything that needed to happen within the necessary time frames and he did so while being very empathetic to our situation. I am very thankful that we had him to help us maneuver through this difficult time. Thank you.
They handled the arrangements for both of my parents. They were very respectful and helpful during those two difficult times (my parents passed away 8 years apart). My parents had planned with them in advance so it was a smooth operation when their time did come. Words really don't suffice for how much my sisters and I appreciate their handling of both occasions.
I am not sure I can accurately express my sincere gratitude for the kindness, patience, efficiency, empathy, reverence and respect that everyone at Berg Mortuary gave to our family. Randy was our main contact and his ability to make everything work seamlessly was such an unbelievable gift. We threw him MANY curve balls and he handled each one with ease and grace. It made it feel like we were work... More
I am not sure I can accurately express my sincere gratitude for the kindness, patience, efficiency, empathy, reverence and respect that everyone at Berg Mortuary gave to our family. Randy was our main contact and his ability to make everything work seamlessly was such an unbelievable gift. We threw him MANY curve balls and he handled each one with ease and grace. It made it feel like we were working with a long time friend of the family. He acclimated quickly to our indecisiveness and patiently offered countless solutions. Thank you so very much for meeting us in our ashes and holding space for us. For understanding our humor and matching us, silly quip for quip. It all turned out perfectly and allowed us to grieve and celebrate our sweet Mom and wife. Less
When my mother passed recently, Logan, at Berg Mortuary in Provo, was very kind and attentive to our every need. He checked in often to see if we needed anything, and even after the services he sent an uplifting message. I highly recommend Berg Mortuary of Provo should you have a loved one pass away.
Berg was extremely helpful and compassionate with my entire family under the circumstances. They were extremely professional in all they did. I'm a so grateful they made this hard process easier.
I cannot say enough good about Berg Mortuary. They took the time to present our options, one at a time so that we could make informed decisions and not feel so overwhelmed. They were professional, and very caring and thoughtful of our needs in trying to make mom’s funeral just as we had envisioned to honor her. Thank you Brady for being so kind and helpful.
We recently experienced the heartbreaking loss of our mother. The kindness and sympathy expressed by Berg Mortuary representatives made this difficult time so much easier to bear. They were extremely helpful and guided us through the awful process with such heart and gentleness. I am very thankful for all they did and their professionalism.
I probably have some bias here as the Berg family are long time friends. But who better to take care of your loved ones than your friends. Thank you so much.
I cannot say enough wonderful things about our experience with Berg Mortuary. My Mom passed while I was out of town, knowing this they took care of everything until I was able to return home. At that time, our Funeral Director Randy Miller assisted with all of the decisions and planning, including preparing Mom for a private viewing. Mom could not have looked more beautiful, which was very heal... More
I cannot say enough wonderful things about our experience with Berg Mortuary. My Mom passed while I was out of town, knowing this they took care of everything until I was able to return home. At that time, our Funeral Director Randy Miller assisted with all of the decisions and planning, including preparing Mom for a private viewing. Mom could not have looked more beautiful, which was very healing for myself and my family. This was followed by a graveside service, where Todd Jenkins stepped in and filled in the missing parts of the program. It was as if we had rehearsed it numerous times previously. Todd ensured that the entire service flowed flawlessly. I highly recommend this very caring and compassionate team. Less
They were so great to work with
Berg Mortuary was extremely helpful and sympathetic of our situation. They went above and beyond to help us make a wonderful service for my husband. I would recommend them in your time of need.
Never a dull moment. Closed casket.
Kathy was professional, polite, and. Dry caring of our needs during this emotional time.
They were very helpful with all aspects of the funeral. Very considerent of the feelings and emotions after losing my wife.
We so appreciated all of the staff we interacted with at Berg with the recent passing of our Mother. They were kind, helpful and accomm odating. 35 years ago, after our Dad's passing, we also were so very thankful to Berg in helping us with his final arrangements. It is comforting to know a business has years of experience and will be around for years to come.
The Berg people were helpful, kind, and professional from the moment they arrived to take my dad’s body, to the final bits of business at the graveside. We were very pleased with their services, and appreciated their compassion.
Berg did a nice job planning and executing my dad’s funeral, which he purchased years ago. Thank you, Berg team!
Our family has been using Berg's for generations and are always been treated with the utmost respect. Recently it was my mother's funeral. Randy Miller, the funeral director is so very helpful in obtaining some special permits we needed to make her final wishes happen. Everything was done so smoothly, that we did not have any issues and made a very sad time a lot easier on us.
These guys are the best! They made everything so easy and took care of everything for us. Providing us with everything, taking care of everything and even many thoughtful extras, that were so appreciated. They were very professional, sympathetic and made the difficulties of losing a loved one a little more bearable not having to worry about things. Thank you Berg!
Berg Mortuary was fantastic, caring, kind and so helpful. It was a great relief working with a group of professionals. They even stepped in at the last minute to officiate my Mother's funeral. I would highly recommend them to anyone.
Berg Mortuary is thoughtful and caring. They made a difficult time run seamless and took a lot of pressure off us. They even took time to ask if we were doing ok during the setup. Wonderful and caring people.
They were very kind and accommodating to what we wanted. It was awesome that they record the services for all to view online if family cannot come.
Everything was taken care of professionally and with great kindness
Every part of our journey was seamless. We were treated with kindness and everything Berg employee’s did was well orchestrated and thoughtful. They certainly turned a sad situation into a joyous celebration. I would use them again.
They were wonderful!! Went above and beyond for our needs!!
My experience with Berg Mortuary was great. Everyone was so helpful and kind. Thank you
Sure appreciate Brady and everyone at Berg Mortuary for their kindness and sympathy during our hard time. It also was super helpful that we were not given too much to think about all at once, but had options and decisions presented one by one, simply, and as they arose.
Several generations of our family have utilized Berg Mortuary. We appreciate their efforts in creating a positive experience.
My husband died in Illinois. The funeral services were there but he was buried in Utah. Berg Mortuary handled all the details of the graveside services and the military honors. We arrived the day before the services. It was a great comfort to know that everything was taken care of in a most professional manner. I give Berg Mortuary high marks for their services.
Thank you, Brady and the Berg Mortuary staff for your help with making my mother's last wishes possible! When we first walked in we were kindly greeted and treated with care throughout the process. Thank you so much!
Excellent service. Attention to detail. Prices are reasonable. Very caring and professional. Would highly recommend. Wife of 40 years passed away september. Thanks bob
Very accommodating to our needs and schedules. They took care of everything. The viewing and funeral were wonderful.
I didn’t know that they were a chain
My deceased husband’s family has used Berg’s services for decades. I didn’t even consider using any other funeral home. Wasn’t disappointed. Logan and those who assisted him did a wonderful job. Took care of everything we needed.
Thank you for helping us with a peaceful trasition.
They were very helpful and considerate of our feelings during this difficult time. It was right before Memorial Day and they went above and beyond to make it perfect even at that very busy time.
My experience with Berg mortuary was absolutely positive from the first time I walked in to meet with the Director to the final moments at the cemetery. They were extremely professional but more importantly extremely personable providing great service and comfort at this time. There’s no question that they have a five star rating.
The staff at Berg are caring and they were dedicated to helping us celebrate the life of our loved one. We have used their services several times and we are always so impressed with their quality and their service. I would highly recommend them to anyone during their time of grief.
I can't begin to thank everyone at Berg Mortuary enough for how they treated my family during the planning process of my brother's funeral. Never pushy or tried to upsell anything. When they came to take my brother, they treated his body with compassion and respect. They talked us through every step and gave us time to say goodbye. I felt like they explained all their services and were upfront ab... More
I can't begin to thank everyone at Berg Mortuary enough for how they treated my family during the planning process of my brother's funeral. Never pushy or tried to upsell anything. When they came to take my brother, they treated his body with compassion and respect. They talked us through every step and gave us time to say goodbye. I felt like they explained all their services and were upfront about what was and was not included and we weren't left with any surprises. When they let us view his body for the last time before cremation, we could tell they had gone above and beyond to prepare him and were so accommodating for us for us to say our final goodbyes. Less
Logan was very kind and compassionate to me and my family in preparing for my husband’s funeral. It was an unexpected passing so we were all in shock. Logan was so caring in guiding us in what we needed to do.
I really enjoyed Berg Mortuary. I went there for the funeral of my good friend Anna Mary- Margaret Jones. It was a great day and Berg provided a great setting for our wonderful funeral for my good friend Anna! 😁
Very caring and helpful at a difficult time.
Brady and staff were all wonderful. Kind and compassionate. They walked us through everything, we didn’t feel rushed or neglected. Mostly we felt we were heard and not over charged. Brady was very transparent in everything.
Nice people Everyone was very Helpful
When my dad passed away my whole family and I were in shock. We didn’t know even know where to begin or how to begin. The team at Berg Mortuary in Provo took care of practically everything. All we had to do was provide the information for the program. When we were looking at caskets with Brady Fox he was an attentive listener and made recommendations based on what we wanted for dad. When we found... More
When my dad passed away my whole family and I were in shock. We didn’t know even know where to begin or how to begin. The team at Berg Mortuary in Provo took care of practically everything. All we had to do was provide the information for the program. When we were looking at caskets with Brady Fox he was an attentive listener and made recommendations based on what we wanted for dad. When we found one we liked we asked if they could switch out the linens to something that was a little less frilly. He said unfortunately they couldn’t, we were still satisfied with the casket so we stuck with our choice. On the day of dads viewing we noticed they had switched the linens to something with no frills and was befitting of our dad. It’s such a small detail that would make no difference, yet they took the time to make everything just right. They had asked for pictures of our dad so they knew how to cut his hair. When we saw dad at the viewing he looked like him. He looked like he was sleeping with a clean high and tight haircut that he’s always had and his handlebar mustache was perfectly trimmed. The team at Berg Mortuary in Provo was accommodating, attentive, and genuinely cared that we lay dad to rest the way he would want and without breaking the bank. Brady also not only ensured everything for the viewing and funeral went smoothly but also that we grieved healthy. My family and I highly recommend them. Less
Berg provided comfort and professional service when we needed it. They took care of all the details.
My dad passed away unexpectedly in November, at age 93. My Mom immediately said, "call Berg". I'm like, Mom, why Berg. Her reason was because my Dad often ate at Dennys and while there, he would look out the window and said he need to go over there and get some final arrangements made. They never did, but after passing, my Mom decided since he chose them while alive, we would go there. So wi... More
My dad passed away unexpectedly in November, at age 93. My Mom immediately said, "call Berg". I'm like, Mom, why Berg. Her reason was because my Dad often ate at Dennys and while there, he would look out the window and said he need to go over there and get some final arrangements made. They never did, but after passing, my Mom decided since he chose them while alive, we would go there. So without looking anywhere else, we called Berg Mortuary in Provo. From the first call with tears still running down my face, Randy comforted us and explained what the immediate next steps were. He graciously took care of my Dad and patiently allowed us to grieve at the hospital. We spent a couple days recoiling from the loss and headed down to meet with them for final arrangements. We met with Logan and he explained all of our options and helped guide us to what we felt would be appropriate for my Dad. I cannot share enough about how genuine and sincere the folks at Berg Mortuary were with our needs. In every way, they helped us through an extremely trying time. My Dad and Mom were both from multiple marriages and sometimes family can add to grief rather than help but I have to say, with all the decisions we had to make as we worked through this process, Berg made us feel like they were closer than family to our needs. If you are experiencing a loss and need to make sure the final arrangements are handled with the utmost care and concern for your comfort, I highly recommend the good folks at Berg Mortuary. From Randy and Logan, to the staff that helped support them, and the folks that came out on the day of the service to manage his funeral, we truly felt like Dad's services couldn't possibly have been more perfect. As I sit here and type this review, my emotions overflow recalling how beautiful his celebration was and Berg Mortuary had so much to do with making that day as special as it was for my Mom and our family. I am grateful that Dad "chose" them for us while he was alive and grateful to the team at Berg for making a really difficult time as wonderful as it was for my Dad and all who attended. ❤ Less
My dad passed away unexpectedly in November, at age 93. My Mom immediately said, "call Berg". I'm like, Mom, why Berg. Her reason was because my Dad often ate at Dennys and while there, he would look out the window and said he need to go over there and get some final arrangements made. They never did, but after passing, my Mom decided since he chose them while alive, we would go there. So wi... More
My dad passed away unexpectedly in November, at age 93. My Mom immediately said, "call Berg". I'm like, Mom, why Berg. Her reason was because my Dad often ate at Dennys and while there, he would look out the window and said he need to go over there and get some final arrangements made. They never did, but after passing, my Mom decided since he chose them while alive, we would go there. So without looking anywhere else, we called Berg Mortuary in Provo. From the first call with tears still running down my face, Randy comforted us and explained what the immediate next steps were. He graciously took care of my Dad and patiently allowed us to grieve at the hospital. We spent a couple days recoiling from the loss and headed down to meet with them for final arrangements. We met with Logan and he explained all of our options and helped guide us to what we felt would be appropriate for my Dad. I cannot share enough about how genuine and sincere the folks at Berg Mortuary were with our needs. In every way, they helped us through an extremely trying time. My Dad and Mom were both from multiple marriages and sometimes family can add to grief rather than help but I have to say, with all the decisions we had to make as we worked through this process, Berg made us feel like they were closer than family to our needs. If you are experiencing a loss and need to make sure the final arrangements are handled with the utmost care and concern for your comfort, I highly recommend the good folks at Berg Mortuary. From Randy and Logan, to the staff that helped support them, and the folks that came out on the day of the service to manage his funeral, we truly felt like Dad's services couldn't possibly have been more perfect. As I sit here and type this review, my emotions overflow recalling how beautiful his celebration was and Berg Mortuary had so much to do with making that day as special as it was for my Mom and our family. I am grateful that Dad "chose" them for us while he was alive and grateful to the team at Berg for making a really difficult time as wonderful as it was for my Dad and all who attended. Less
We as a family really appreciated the kind and caring way that you provide for our father. Thank you so much. Martin
Our experience with Berg Mortuary was very Beautiful! They were so respectful and courteous. We wanted only the Best for our Dear Mother. She was very well taken care of while there, and the service was just as we had hoped for! I highly recommend Berg Mortuary. Thanks so much!
Berg employees were kind and professional throughout the whole process of my mom’s funeral.
Bergs helped with so many details that I never would have thought about. From the flowers to the obituary to the death certificates. In a time when you don’t want to think about details it is comforting to know they have you covered. Very tender and compassionate service.
Berg Mortuary handled my sister’s funeral. It was lovely, my sister looked lovely. Thank you
The people who work here made every accommodation for our family to begin to accept the loss. Thank you so much. Everyone was kind and understanding. I’ll always remember it.
Brady, Judy and all of those with whom we worked were wonderful in helping us cover the bases, those we knew about as well as those we didn't. They listened and tried to understand from where we were coming as well as the unique needs of our family. I have and will recommend them to anyone needing services like this.
They were kind, respectful, and professional. They remembered all kinds of details we forgot which was so helpful as it’s hard to think clearly when you have recently lost a loved one. They were timely and met or exceeded all our hopes and requests. They eased the burden of a difficult time.
Berg handled everything perfectly for us. They handled all the little details we had forgotten about or worried about. We received very personalized and thoughtful service. Thank you Logan and everyone else!
With the unexpected death of our wife /mother, we were greeted with love, kindness, and a listening ear. We greatly appreciate the service provided by Brady and many others that may of helped us behind the scenes. We were able to provide our wife/mother with a simple viewing and graveside service. We loved how we were also able to get the headstone too. We feel it was a reasonable price. We als... More
With the unexpected death of our wife /mother, we were greeted with love, kindness, and a listening ear. We greatly appreciate the service provided by Brady and many others that may of helped us behind the scenes. We were able to provide our wife/mother with a simple viewing and graveside service. We loved how we were also able to get the headstone too. We feel it was a reasonable price. We also appreciated how a few weeks later Brady reached out to check in on us to see how we were holding up. It means a lot. Less
My experience with Berg was disappointing. I kept in close contact by phone and text as I was doing this long distance. In spite of that, details were not noted and I was asked to come in at the last minute the day before the service to go over everything. I had flown in town earlier in the week which was known and so an appointment could have been made earlier. There was a request for paperwork... More
My experience with Berg was disappointing. I kept in close contact by phone and text as I was doing this long distance. In spite of that, details were not noted and I was asked to come in at the last minute the day before the service to go over everything. I had flown in town earlier in the week which was known and so an appointment could have been made earlier. There was a request for paperwork at the last minute before my flight which could have been taken care of weeks before. I repeatedly asked for a you tube link for the service which was necessary for me to email to many friends and family. At the last possible moment-one week before the service-I sent one more desperate plea. Todd then sent a rude insulting text about me to the technology specialist, and to me. I assumed it was sent by error to me but it was not as an immediate text mentioned that it had been sent to the tech guy who was then angry with me because of the tone of the text. When I did go into the office and brought up the subject of the text it was brushed off And it was obvious to me that Todd had no clue that he had been unprofessional and insulting and even if I tried to explain it he wouldn’t get it. My daughter was with me and she also had the exact same impression. On top of that there was a matter of paying for the service which I was happy to do but I was surprised that there were two additional charges that have never been mentioned before-higher fee for the service being on a weekend, which Todd brushed off as, well you know the date was in question, except there was only ever one day mentioned, Saturday, June 5. There was also a fee for a truck. I didn’t mind paying the fees, but I did mind that they had never been mentioned to me when I went over the process with him on the phone. A matter of close to $500 is not just a tiny oversight. On the day of the service there were cones set out to save parking for the family in the shade. But that was mentioned to me after we had all arrived and we’re already parked and there was no time to re-park as our guests were arriving.There were other things but I will just conclude with distress I felt when I received CD and flash drive in the mail and the date of service was March 29 instead of our June 5. My Bishop son who has conducted other funerals also felt the service was sub standard. Berg has a strong reputation but did not live up to that. Less
Thank you so much for the support and job well done. I apologized for the inconvenient interruptions caused by our side but you showed us patience and respect. With my time coming in the future I will make restrictions so it will avoid all un necessary things from happening. Again thank you and God Bless.
Kind, compassionate service was provided by the staff. Prompt responses to emails and texts. They knew everything that needed to be done and made it an easy seamless process. Highly recommend!!
all of our needs were met thank you so much.
Everything went well, they were very helpful, and we were able to drive by my sister's house before the ceremony at the grave site.
The graveside service was for my wife. It was well prepared even though it was all done by e mail; couldn't have gone smoother. I will be paying in advance for my service too.
very professional and helpful staff answered all questions and made the services we wanted at the mortuary and cemetery special for our family.
Helpful, Caring, went by what my husband wanted to happened and worked with the family, and if something was not right they made it right
Berg’s staff were very helpful, efficient and professional in helping with my dad’s funeral. We had to transport from one state to another between the 2 funeral homes it went very smoothly. I highly recommend them.
Through the most difficult time of my life, it was wonderful to have support from an extremely professional team. They made everything bearable and easy to administer.
Our family has been using Berg Mortuary for decades. They are always very compassionate, caring and professional. They help you through what can be a difficult time and explain everything in detail.
The staff at Berg are respectful, helpful and made a difficult situation more bearable. They guided us through all arrangements and were so pleasant to work with. The care they took in all preparations for my father and in respecting our wishes was phenomenal. They are kind and sincerely care about the families they assist. Their aftercare has been past amazing. We would definitely recommend ... More
The staff at Berg are respectful, helpful and made a difficult situation more bearable. They guided us through all arrangements and were so pleasant to work with. The care they took in all preparations for my father and in respecting our wishes was phenomenal. They are kind and sincerely care about the families they assist. Their aftercare has been past amazing. We would definitely recommend their services. Less
We were very satisfied with the concern and help that Berg Mortuary provided.
Berg Mortuary took care of both my parents funeral arrangements in the last few years. They were very gracious in all aspects. Thank you Berg for the great care in a difficult time.
We called around to several mortuaries for pricing and Todd was very personable and professional. We needed an immediate burial and he helped us with everything we needed. Would definitely recommend.
Very helpful
My family has used Berg for several generations, and we love the caring service that Berg provides. I have also had the opportunity to work with several other local mortuaries over the years, and Berg Mortuary is consistently the most helpful and respectful in these difficult situations.
Very kind and professional. Thanks so much for your help!
I was very pleased with Berg Mortuary’s kind and patient service throughout dealing with my mom’s passing. Arrangements were handled with care and the service throughout was kind and respectful. I especially appreciated that they had carefully ironed Mom’s religious clothing so that it was perfect. We had a small snafu with payment (totally my error) and again they were patient and professional a... More
I was very pleased with Berg Mortuary’s kind and patient service throughout dealing with my mom’s passing. Arrangements were handled with care and the service throughout was kind and respectful. I especially appreciated that they had carefully ironed Mom’s religious clothing so that it was perfect. We had a small snafu with payment (totally my error) and again they were patient and professional at my mistake. Less
The Berg Mortuary staff were kind and courteous throughout. We especially appreciated the reverence and respect they demonstrated all along the way. Thank you!
I would like to say that Berg Morutaty did a wonderful job with my husband and treated me like I was family. I would use them again and highly recommend them. The staff is wonderful and very caring.
Perfect in every way. We could not have ask for any thing better. Everything was done with respect and grace.
A class unlike anyone else. Very helpful in our time of need. I would recommend them in a heartbeat!
The staff was very compassionate, the services went smoothly and respectfully. We couldn't have asked for anything better.
We had a lovely service for our mother at Berg Mortuary. We had a few issues that Berg was careful to remedy and make right. They were generous and kind and went out of their way to make sure everything was rectified to the best of their ability. The customer service was above and beyond. We worked with Todd and Randy, both of whom treated our family with love, dignity and care. Would highly reco... More
We had a lovely service for our mother at Berg Mortuary. We had a few issues that Berg was careful to remedy and make right. They were generous and kind and went out of their way to make sure everything was rectified to the best of their ability. The customer service was above and beyond. We worked with Todd and Randy, both of whom treated our family with love, dignity and care. Would highly recommend them for such tender times as this!! Less
Helpful and professional in all aspects during this difficult time.
We had a great experience with berg. When my mom passed they drive to Ogden late at night to transport her to Provo. They were very considerate of us and they were excellent in advising us the next steps. They also were very helpful in helping plan her graveside services. They also were willing to help find out what happened to some flowers that we thought had not been delivered. Also during the ... More
We had a great experience with berg. When my mom passed they drive to Ogden late at night to transport her to Provo. They were very considerate of us and they were excellent in advising us the next steps. They also were very helpful in helping plan her graveside services. They also were willing to help find out what happened to some flowers that we thought had not been delivered. Also during the viewing the offered to let us have the services there as it was hot outside. They have even followed up with me a few times after the services. They are a A plus company. Less
Clearly and completely described the services offered. It was a great relief to have Berg involved, as they took care of most of the details, leaving us, the family, to spend more time on the other issues related to the passing of a loved one.
Very caring, kind and efficient. Took the extra time to make our memorial service And program just what we wanted.
We had a wonderful experience with Berg. They were very respectful and compassionate. They took time to help us with everything we needed along the way. Our funeral was duo Covid 19 and they made sure to Accommodate in every way possible. What a great experience during a difficult time.
Thanks to them for being there in our loss of our loved ones. They really took care of everything without a glitch. Everyone who attended loved the service.
Very professional and caring. Good at communicating and helping all throughout the whole process during a difficult time. Thanks for all you did.
Berg Mortuary is amazing! They guided me through the whole process of planning my brother's funeral. I was clueless about everything. They were very professional and considerate. I highly recommend Berg Mortuary!
Berg Mortuary was very caring and helpful during such a hard time. They were accommodating to meet with us to help us plan for mom’s funeral. We have used Berg mortuary for now a 3rd family member. Thank you Berg
It was a great experience during a very difficult time. Everyone did such a nice job. We had both parents done at Berg and both times were handled with the best care. So appreciated!
Treated us like family. This is our second family member. Mom had purchased a policy 22 years ago. They keep 99% of all cost within old policy. Very sensitive. They were more concerned about us than making money.
We have used Berg mortuary for several funerals throughout the years. Every experience has been wonderful. The care and respect that they show toward the family and the deceased is amazing. They truly make a difficult situation easier to deal with.
Our Mother's funeral was a pre-arranged service purchased more than 20 years past. The service was great. They picked up her remains in another city with no problem or fee. Our family was impressed with the care and respect that Berg Provided. The service was well handled and all of the details taken care of. Thank you Berg.
Brady and staff treated my family exceptionally well, any questions were promptly addressed, and there were no suprises or problems of any kind. I would definitely recommend their service!
We appreciated the time that was given to us as we planned my dad's funeral. They were very helpful and respectful of our needs. They went the extra mile in helping to get a group for military rites for my dad. However, you need to be aware that it may be hard to have a group available within a short amount of time for military rites. We had to wait for the group almost an hour after the schedul... More
We appreciated the time that was given to us as we planned my dad's funeral. They were very helpful and respectful of our needs. They went the extra mile in helping to get a group for military rites for my dad. However, you need to be aware that it may be hard to have a group available within a short amount of time for military rites. We had to wait for the group almost an hour after the scheduled time and then was told we would have to pay extra if they didn't show within a certain amount time. I felt that that wasn't our fault because they were late. But I know that Berg Mortuary wasn't at fault for that. We had over all great service and respect. Less
Berg did a wonderful job. I would definitely use them again. Very nice building. Vary nice people. Reasonable rates and they did a fantastic job on my son ( the deceased ). Highly recommend. Some minor issues but they are too minor to even post.
We have had several service's at Berg's all have been very good and professional Mark Kerby !!!!!
I’ve worked with Berg Mortuary for years as a local clergyman, so when it came time to make funeral arrangements for my own mother, I went straight to Berg. To my surprise and delight, they exceeded my expectations. They are supremely competent, caring, and fair in their pricing.
We are very happy with the outstanding service we get from Berg Mortuary. We used Berg for the funerals of both of my parents and my father-in-law. Everything was clearly explained, including when payment was due. The responsiveness and caring of the staff was evident through the entire process. The quality of the program, funeral, and burial was excellent. I highly recommend Berg Mortuary.
I had the most wonderful experience considerering the circumstances. They made everything much easier and everything went smoothly. I was very impressed with everyone who was there to help me. I highly recommend them.
My issue was when a family member passed away, the people were talking during the service and giving us dirty looks. Very unprofessional when you lose someone.
Lost my baby in September they were great to help us get everything we needed, staff is so nice and respectful, I wanted the blanket and clothes my baby was wearing and I'd forgot to ask that day called and they did everything to find them and get it to me, Alex has been wonderful she has helped me with getting everything done right there was an issue with the headstone and she made sure to conta... More
Lost my baby in September they were great to help us get everything we needed, staff is so nice and respectful, I wanted the blanket and clothes my baby was wearing and I'd forgot to ask that day called and they did everything to find them and get it to me, Alex has been wonderful she has helped me with getting everything done right there was an issue with the headstone and she made sure to contact the company and have them re do it she has kept me updated Less
When my aunt passed away unexpectedly(May 11, 2019), we called Berg Mortuary in Provo to take care of her body and they handled everything so efficiently and beautifully. Our family greatly appreciated their quick response and sensitivity. They were such a pleasure to work with, as well.
Berg was absolutely the best to work with! Their primary concern was to take any of the burden from us that they could to make the experience as peaceful as possible. My dad had preselected another local mortuary for his funeral, and the difference between the two services was night and day. Berg was accommodating and in no way did they ever put any pressure on us for anything during the entire ... More
Berg was absolutely the best to work with! Their primary concern was to take any of the burden from us that they could to make the experience as peaceful as possible. My dad had preselected another local mortuary for his funeral, and the difference between the two services was night and day. Berg was accommodating and in no way did they ever put any pressure on us for anything during the entire experience. They have genuine family feel about their business, and the historical building is beautiful. Highly recommended! Less
We have always had exceptional experiences at Berg Mortuary when others of our extended family have passed away. As always, everyone was so kind, gentle, respectful, and helpful to us and to our sweet Kelly girl who passed away. Please accept our most heartfelt thanks.
A sincere thank you to the staff at Bergs. They were great to work with and their attention to detail and their sincere compassion made a great difference in allowing our family to move through a difficult emotional time with minimum confusion or concern in making important decisions ensuring that the viewing and funeral would be respectfull and fulfill all of our family expectations.
Berg Mortuary was exceptional with the recent passing of my mom. Her appearance for the viewings was remarkable. They handled everything, did what the said they would do, and helped all of us get closer in a very professional way during this challenging time.
Professional, courteous, fair prices, overall great job!
When we came to Berg Mortuary in Provo, the office and staff were very busy but Todd, the general manager stopped what he was doing, sat with us and listened. When we made our funeral arrangements, not only was every detail given extra care, but we were given support in our sorrow, respect in our decisions, and the utmost kindness and patience from the entire Berg staff. Losing a loved one is ver... More
When we came to Berg Mortuary in Provo, the office and staff were very busy but Todd, the general manager stopped what he was doing, sat with us and listened. When we made our funeral arrangements, not only was every detail given extra care, but we were given support in our sorrow, respect in our decisions, and the utmost kindness and patience from the entire Berg staff. Losing a loved one is very difficult and Berg Mortuary, Provo, helped to make our burden a little lighter. Less
Thank you for the help offered to make this go as smoothly as possible.
My older brother recently passed away and they helped a lot with understanding on how the cremation works and prices of Urns. I dont Want to get into to much detail but I would Recomed coming here.
Thank you Randy, Carl, and the entire staff for the tender loving care with our son's funeral. You did a beautiful job.
Berg Mortuary showed a lot of respect for all of us involved. Previously my husband's family used Berg's Mortuary and it has always been a good experience. Thanks for your services.
Berg Mortuary has been so very helpful and accommodating in making arrangements for the passing of our loved ones. All of those at Berg have been especially sensitive to our needs for each of our loved ones and the different situations they have helped us with. I would go no where else for this service they provide.
Berg was wonderful handling the final wishes of my Uncle Sandy who had pre-planned his cremation. This was at the urging of my wise grandmother who had also preplanned with Berg after she used them in the 80's when my grandfather died. Thirty six years later Berg provided the same customer service they did the first time my family needed them. That speaks for itself. Special kudos to Donita and... More
Berg was wonderful handling the final wishes of my Uncle Sandy who had pre-planned his cremation. This was at the urging of my wise grandmother who had also preplanned with Berg after she used them in the 80's when my grandfather died. Thirty six years later Berg provided the same customer service they did the first time my family needed them. That speaks for itself. Special kudos to Donita and Todd who are the definition of compasion, dedication, and attention to detail. Todd went over the entire authorization for Cremation form with me, all 6+ pages worth on speaker phone while my kids ran around in the background, and Donita made sure every announcement we made was spot on and responded to my emails extremely quickley. I was out of state, but I got the same service and care as someone that was there in person. They put my Uncle to rest, and put my mind at ease. Thanks Berg! Less
I never thought I would be personally be using their services until years to come. They were AMAZING very professional, helpful, double checked everything to make sure every detail was perfect for my husband services, It was nice and comforting to know they took care of everything. I didn’t have to worry about anything. I loved how they followed up with us after the funeral to make sure we were o... More
I never thought I would be personally be using their services until years to come. They were AMAZING very professional, helpful, double checked everything to make sure every detail was perfect for my husband services, It was nice and comforting to know they took care of everything. I didn’t have to worry about anything. I loved how they followed up with us after the funeral to make sure we were okay. I will be planning/prepay my funeral with them so our children will not have to make those decisions. Thank You Berg for being amazing and caring at such a difficult time. Less
Everyone at Berg Mortuary was professional and kind. They were very accommodating and had very helpful suggestions to make our funeral and graveside services very special. I will use their services in the future.
The funeral director, Todd Jenkins was a dream to work with. I would recommend Berg Mortuary & Todd Jenkins to anyone who has lost a loved one⭐
Berg Mortuary exceeded our expectations during a time of great loss.
Berg Mortuary can be counted upon for a dignified and quality service. They've handled our family's needs for over three generations.
The staff at Berg Mortuary did a wonderful job in helping us prepare for our mother’s funeral. They made a very unpleasant time easy and worry free. They take care of everything so you can spend your time with family. Our family has always used Berg and we will continue when the need arises. Thank you Berg and (Brady Fox) for your tender care during this hard time.
The entire staff at Berg Mortuary is amazing! They are professional and respectful. They do so many things behind the scenes to ensure the plans go through flawlessly.
The folks at Berg were kind, sensitive and compassionate. They were interested in my loved one and who she was. They were not pushy when it came to the package we purchased and were honest in their financial dealings. Our family always uses Berg because of their professionalism.
Everything was so perfectly organized and the people were so kind and helpful. I know it is their job but they went above and beyond in showing us kindness and sympathy.
Berg Mortuary helped us through the entire process of loss, mourning and most important… celebrating our loved one’s life with the dignity that she deserve. Thank you, also for all the extras you did, such as remembering all the details we never knew about. Mom’s physical viewing was done naturally and with great respect and care. My entire family was extremely pleased, because the personnel ... More
Berg Mortuary helped us through the entire process of loss, mourning and most important… celebrating our loved one’s life with the dignity that she deserve. Thank you, also for all the extras you did, such as remembering all the details we never knew about. Mom’s physical viewing was done naturally and with great respect and care. My entire family was extremely pleased, because the personnel at Berg exceeded our expectations during this difficult time. Less
Heart warming
Truly a professional organization that cares. They made a tough process manageable.
Great service, but disappointed with the billing system. I tried my hardest to get everyone on my end to do everything they needed to do to get my husband insurance paid so I could pay Berg as quickly as possible. Sent in they payment yesterday. Today, just received a bill with a finance charge of $390.95. Just beware. Again no complaints with the services provided.
Berg Mortuary is compassionate, caring and professional in every way. We highly recommend them!
Healing, special, memorable, caring and efficient service
Very professional and compassionate. I highly recommend them!
We had a prepaid funeral and they worked everything out for us. It was a pleasant experience all the way through!
Berg has been my family's choice for three family funerals and we love them. So professional and thorough but kind and sensitive to our needs.
Very kind, careful, and accommodating to me and our family. Took care of everything for both my mother and father who passed away less than two months of each other. I wouldn't hesitate to call them again if needed.
Berg Mortuary performed flawlessly every detail of my mothers funeral service. She looked so beautiful, which gave great comfort to all of the family. Her cosmetics were flawless! They genuinely care about those whom they serve. Thanks!
This is the oldest contiguous business in Provo and I don't see them going away anytime soon.
The staff was wonderful. That is all I have to say.