based on 23 reviews
My family and I had many problems with the arrangements for my father’s funeral and burial with this funeral home. My family and I are not the type to complain. But some services you receive, for better or worse, deserve to be shared. Our experience included: -My late father’s name printed within the funeral program, reading the eulogy. At his own funeral. Clearly, no one proofread the program p... More
My family and I had many problems with the arrangements for my father’s funeral and burial with this funeral home. My family and I are not the type to complain. But some services you receive, for better or worse, deserve to be shared. Our experience included: -My late father’s name printed within the funeral program, reading the eulogy. At his own funeral. Clearly, no one proofread the program pamphlet. -Flowers ordered through Bennie Smith’s website by family members, who could not attend, not being delivered at the service. They provided no feedback or warning prior to the day of the service. -Multiple unreturned phone calls and emails. -Lying about reaching out the cemetery to secure a plot. Something me and my family had to rectify ourselves. Thank the lord the cemetery understood our situation, and kept our scheduled burial. Any other option for burial services should be taken over Bennie Smith. I can not stress it enough. Loosing a loved one is a very hard process as is. You want someone who is empathetic, experienced, and understanding to be coordinating your arrangements. We found Bennie Smith in Dover, Delaware to be unresponsive, uncoordinated, and downright disrespectful when confronted with problems. I would advise anyone to think twice to before inquiring about their services. Less
Can dance at Bennie Smith’s was so amazing! Going through the hardest time in my life, they made everything so much easier and they are so professional and comforting.. I would HIGHLY recommend them!... More
Can dance at Bennie Smith’s was so amazing! Going through the hardest time in my life, they made everything so much easier and they are so professional and comforting.. I would HIGHLY recommend them! Less
Very attentive to my family’s needs. Executed well!
The memorial service for my father in-law was wonderful.
BSFH provided service with excellence for our family, after the passing of my nephew, Daniel Tingle. We highly recommend their services to all families in need.... More
BSFH provided service with excellence for our family, after the passing of my nephew, Daniel Tingle. We highly recommend their services to all families in need. Less
Great International trade service. Truly efficient team of Funeral Directors
An experience I would never forget. Truly God sent team of professionals
"We would like to thank you for your professionalism concern and support in the untimely loss of our Mother, Mrs. Cheek. Your sincere concern was greatly appreciated. We were so impressed by the services and all the staff there at Bennie Smiths Funeral Home. Your staff made a very difficult time much easier on our Family. My Mother's arrangements were truly something she would have approved of. T... More
"We would like to thank you for your professionalism concern and support in the untimely loss of our Mother, Mrs. Cheek. Your sincere concern was greatly appreciated. We were so impressed by the services and all the staff there at Bennie Smiths Funeral Home. Your staff made a very difficult time much easier on our Family. My Mother's arrangements were truly something she would have approved of. Thank you." Sincerely Dwight, Kenneth, Tammy & Cleatress Cheek Less
By speaking against Dover Interfaith Mission moving to their area it shows this business has little to no compassion for the living. How can we have faith they have compassion for our love ones who have passed?... More
By speaking against Dover Interfaith Mission moving to their area it shows this business has little to no compassion for the living. How can we have faith they have compassion for our love ones who have passed? Less
I will recommend Bennie Smith to anyone. Ty Johnson was awesome! She Rocks!! She was so welcoming and so helpful. Even during this Covid thing I felt at ease with her. I will definitely definitely recommend going to Ty. She has such great customer service. And will beyond and above if needed! Thank you again! Go to Bennie Smith... More
I will recommend Bennie Smith to anyone. Ty Johnson was awesome! She Rocks!! She was so welcoming and so helpful. Even during this Covid thing I felt at ease with her. I will definitely definitely recommend going to Ty. She has such great customer service. And will beyond and above if needed! Thank you again! Go to Bennie Smith Less
Very professional, and helpful during the worst time, thank you
Bennie Smith and his staff are very professional and detailed in their work. I thank you for the great services you've done for my family members. Making us feel at ease during our difficult times. Your all are one of the best in my book.... More
Bennie Smith and his staff are very professional and detailed in their work. I thank you for the great services you've done for my family members. Making us feel at ease during our difficult times. Your all are one of the best in my book. Less