AI Summary
North River Home Care receives consistent praise for its compassionate and dedicated staff, who provide high-quality personal care that enhances the quality of life for elderly clients. Families appreciate the responsiveness of the administrative team and the ability to accommodate unique care requirements. There are no noted drawbacks in the reviews, making it a highly recommended service for those in need of home care assistance.
5
North River’s caregivers provided comfort to my father and my family when we really needed it. They emphasized with us and gave us our privacy when we needed it. I would highly recommend them to anyone who needs help caring for an elderly patient.... More
North River’s caregivers provided comfort to my father and my family when we really needed it. They emphasized with us and gave us our privacy when we needed it. I would highly recommend them to anyone who needs help caring for an elderly patient. Less
5
The North River Team was excellent while dealing with my parents care. Our Care Advisor Mia met with us and went over all they can do and gave me frequent updates. The home aids were wonderful in dealing with my mother who can be difficult and helped my Dad run errands as well as with hygiene and self-care. When the time comes for more help with my parents home care we will definitely be conta... More
The North River Team was excellent while dealing with my parents care. Our Care Advisor Mia met with us and went over all they can do and gave me frequent updates. The home aids were wonderful in dealing with my mother who can be difficult and helped my Dad run errands as well as with hygiene and self-care. When the time comes for more help with my parents home care we will definitely be contacting North River Home Care. Less
5
We had a wonderful experience with the team at North River. They were very professional, helpful and responsive. We were in great hands and would highly recommend their services. We used them after a rehab stay as we transitioned back home.... More
We had a wonderful experience with the team at North River. They were very professional, helpful and responsive. We were in great hands and would highly recommend their services. We used them after a rehab stay as we transitioned back home. Less
5
I began using North River Home Care in 2021 after concluding a leave of absence from work to care for my elderly mother with dementia. North River was able to provide me with flexibility, and more than anything that peace of mind knowing that my mom would be well cared for. I got to know many of mom's aides quite well most especially Keyona who was with my mom quite frequently. Keyona always went... More
I began using North River Home Care in 2021 after concluding a leave of absence from work to care for my elderly mother with dementia. North River was able to provide me with flexibility, and more than anything that peace of mind knowing that my mom would be well cared for. I got to know many of mom's aides quite well most especially Keyona who was with my mom quite frequently. Keyona always went above and beyond in caring for my mom. She was always prompt, so personable, and genuinely caring. My mom adored her. This is indicative of the high level of care North River provides to their clients. Everyone from Julia my mom's case manager to Colleen who answered the phone was always helpful and accommodating. Sadly my mom passed away on December 28, 2024 after a long courageous battle with dementia. I will always be grateful to all at North River who helped me to care for my mom and keep her at home happy and comfortable. I am forever grateful for their wonderful assistance in helping me do this. It is my honor to recommend them. Thank you to Julia, Keyona, Colleen, and the staff at North River, you are all unsung heroes. Less
5
As the Director of Operations at LifeCare Advocates, I highly recommend North River Home Care. Their team consistently provides exceptional care, demonstrating both professionalism and compassion. Jen Davis their staff truly go above and beyond for their clients. They are reliable, attentive, and a pleasure to work with.... More
As the Director of Operations at LifeCare Advocates, I highly recommend North River Home Care. Their team consistently provides exceptional care, demonstrating both professionalism and compassion. Jen Davis their staff truly go above and beyond for their clients. They are reliable, attentive, and a pleasure to work with. Less