based on 69 reviews
Absolutely amazing experience every time. The staff and Dr. Nguyen are the best in california, much better than doctors in rodeo drive.
Dr Nguyen is absolutely amazing and he is top tier in what he does. Sometimes due to traffic we are late (1 hour plus drive) and he never has made us feel rushed and is understanding. My gf gets her filler here too and can not recommend it more.
10/10. I have been to several estheticians all over the Bay Area and I can confirm SilMedSpa is BY FAR the best! Lina, Jennifer, Aman, Dr. Parsa and others are all amazing. Thank you for making me feel pretty 🧡
I found my new place. What amazing service such warmth and so much love ! I Love Lena she is amazing and so is Dr. Parsa. Cannot wait to complete my treatment and return soon enough!
I came here for a consult with Dr. Prem and ended up having Biotè pellets and Botox. The Botox treatment with Aman was the most beautiful I have ever had; just so soft and natural. I’m so happy with the results. Dr. Estiva is very personable and spends the time to listen. If you are not feeling yourself you NEED a consult. I’m amazed and feel like a whole new person! I read the reviews on here, ... More
I came here for a consult with Dr. Prem and ended up having Biotè pellets and Botox. The Botox treatment with Aman was the most beautiful I have ever had; just so soft and natural. I’m so happy with the results. Dr. Estiva is very personable and spends the time to listen. If you are not feeling yourself you NEED a consult. I’m amazed and feel like a whole new person! I read the reviews on here, I will admit that there are some glitches, nothing dramatic-but everyone is still very friendly- I think they just have a lot of moving parts and need to work out some of the kinks in scheduling and their various computer software. Less
Had fillers for upper cheeks/tear troughs to help restore some age related fat loss. Was a stellar experience. I will definitely be returning when it is time for some refresh/touch-ups!
Mariah is the best! Such a sweet lady and makes me forget how much I dislike shots :-)
Dr parsa is an amazing doctor and has good bedside manner. I like Adrian a lot too and had good experience getting hydrafacial with Jennifer. The med spa is very clean and sophisticated looking.. it is def expensive though and some of other front desk staff isn’t as friendly with me
I had PDO threads for the first time. I had a great experience and it wasn’t painful at all. It gave me a subtle look, just what I was looking for. Everyone is so knowledgeable and friendly at silhouette aesthetics. Will recommend them.
I’ve had absolutely wonderful experiences in this beautiful spa. Customer service is outstanding! The front desk and assistant staff are very friendly, courteous, and highly professional. Dr. Tripathi is amazing at what he does and is incredibly knowledgeable, thorough, and very personable! Highly recommend this place. 5 stars all the way.
I’ve been coming here for about 2years now. I was very pleased up until my last visit. I got filler and Botox which I usually do but it was with a new doctor, it was 2weeks before my wedding and I just wanted a little touch up which I explained & wanted to look natural as usual. My experience was awful from the beginning, the doctor didn’t listen to what I was asking for , didn’t ask what kind of... More
I’ve been coming here for about 2years now. I was very pleased up until my last visit. I got filler and Botox which I usually do but it was with a new doctor, it was 2weeks before my wedding and I just wanted a little touch up which I explained & wanted to look natural as usual. My experience was awful from the beginning, the doctor didn’t listen to what I was asking for , didn’t ask what kind of filler I wanted,,and gave me a completely different look that looks very unnatural. I look un-feminine, my features are changed with these big cheeks, immediately I could tell there was going to be a difference when he started injecting, he went very deep which is not what I wanted. I wanted a soft natural look which I always get. I’ve been getting fillers and Botox for about 10 years and I’m very disappointed and will not be returning here or recommending this place again. Less
I’ve been using Silhouette for years now just to get some forehead lines relaxed a bit and I’ve always had a great visit. There is an attentive staff, professional and courteous and the Doctors not only have a great bedside manner but make me at ease with their knowledge and ability. Today I stretched myself a bit outside the box with a lip flip! Again just the best!
I discovered Dr. Premtripathi through Tiktock after searching video reviews of doctors in my area who do a procedure I was interested in. After a few consultations with other doctors, I chose Dr. Prem because he really put my mind at ease and took the time to answer any and all questions I had. I am so happy I chose his practice! The staff are incredible and I felt truly valued as a patient. ... More
I discovered Dr. Premtripathi through Tiktock after searching video reviews of doctors in my area who do a procedure I was interested in. After a few consultations with other doctors, I chose Dr. Prem because he really put my mind at ease and took the time to answer any and all questions I had. I am so happy I chose his practice! The staff are incredible and I felt truly valued as a patient. Dr. Prem has an excellent “bedside manner” which is great for anyone that is anxious getting a procedure. Needless to say the procedure exceeded all my expectations, and the results are better than I could have imagined. A big thank you to Dr. Prem and his amazing staff and the incredible work they did in all aspects of the process. I will be sure to go back to Dr. Prem for any future procedures as they are by far the best experience I ever had! Less
Everyone here was very friendly and professional! Would definitely recommend!
Anh at Silhouette Med Spa was miraculous! I went in for first time lip fillers and she really understood exactly what I wanted. She explained the process step-by-step and what I should expect.
Tried getting info on some stuff and the girl I spoke with was extremely rude and unprofessional. I want to get botox, but I'm new to it and had some questions. She genuinely seemed annoyed and answered my questions in an attitude as if I should already know?? I asked to speak with someone else and I could hear them talking before I spoke to someone else who seemed just as annoyed. I just wanted ... More
Tried getting info on some stuff and the girl I spoke with was extremely rude and unprofessional. I want to get botox, but I'm new to it and had some questions. She genuinely seemed annoyed and answered my questions in an attitude as if I should already know?? I asked to speak with someone else and I could hear them talking before I spoke to someone else who seemed just as annoyed. I just wanted to understand and see if I could get a consultation. I should've read all the reviews first instead of wasting my time. Less
Purchased my usual Botox 20 days ago, get the same amount and have been using it for about a year and a half.. I am 28. I paid $500. Two weeks after my Botox treatment I noticed that I still had some movement in the area, I called and the receptionist said that more than likely the provider would cover the cost or it would be minimal cost since it’s a touch up. Booked the appointment, got my touc... More
Purchased my usual Botox 20 days ago, get the same amount and have been using it for about a year and a half.. I am 28. I paid $500. Two weeks after my Botox treatment I noticed that I still had some movement in the area, I called and the receptionist said that more than likely the provider would cover the cost or it would be minimal cost since it’s a touch up. Booked the appointment, got my touch up and was given a $430 bill FOR THE TOUCH UP. No one discussed pricing with me nor did anyone ask if I wanted a full treatment in lieu of a touch up. How could a 28 year old who has been doing Botox for under two years possibly need almost $1k of Botox in one month in the same treatment area???(my forehead) .. either their Botox is low grade and doesn’t work well or they are extremely greedy and unprofessional. I have been getting regular treatments for quite some time now and I will never go back. Total scam artists. Less
I had to cancel last minute due to a CV19 exposure. The staff was so friendly and did a wonderful job of rescheduling. The epitome of great customer service and facial craftsmanship! Pleased with the aesthetic results. Enjoyed the process!
I was excited and drove 1 hour to this spa. I read the Yelp reviews and and their IG is very promising but this is all just marketing . I had a tear trough fillers in LA, and created a temporary lumps. I went to this spa to have it dissolved, I also end up getting Botox for my neck. I paid $750 for Botox, $15/unit w/c is very pricey and $100 to dissolve my fillers. After 6 days I noticed my lu... More
I was excited and drove 1 hour to this spa. I read the Yelp reviews and and their IG is very promising but this is all just marketing . I had a tear trough fillers in LA, and created a temporary lumps. I went to this spa to have it dissolved, I also end up getting Botox for my neck. I paid $750 for Botox, $15/unit w/c is very pricey and $100 to dissolve my fillers. After 6 days I noticed my lumps are still there, It didn't really go away and on top of that I have bruise underneath my eyes. I've been overdosing myself with arnica pellets for my bruises. I called their office and I spoke with Adriana, one of their receptionist. She was rude and unprofessional .I mentioned that my lumps underneath my eyes are still there so it didn't dissolve and I was told by Adriana that I had to pay again to dissolve the remaining lumps. Why would I pay again, for the service that I already paid for and it wasn't done right? I wasn't informed by the MD that I had to come back for the second dose to dissolve the remaining lumps. Adriana didn't even apologize. I was expecting her to say "I'm sorry if your lumps didn't dissolve and if you can come back here so we can fix it" that's how you handle customer service, but instead she kept on arguing with me that I need to pay again. She probably noticed that I'm asian with an accent that's why She was being rude to me. $100 is not a lot but it's not the money it's the principle. I spent $850 hard earned money for nothing. Why would I pay again for the service that I already paid for and wasn't done right. If you want an honest and medspa that you can trust, this place is not for you. They're expensive but not worth it. Less
DO NOT GO THERE. I was a customer here for a few years and never had a problem until this year. I purchased Sublative RF which is 3 part treatment. The first treatment went great. I made my follow up appt and when I arrived (after leaving work early for the appt) I was told they called and cancelled my appt 2 days before. I made this appt a month prior. I was rescheduled the following day (which ... More
DO NOT GO THERE. I was a customer here for a few years and never had a problem until this year. I purchased Sublative RF which is 3 part treatment. The first treatment went great. I made my follow up appt and when I arrived (after leaving work early for the appt) I was told they called and cancelled my appt 2 days before. I made this appt a month prior. I was rescheduled the following day (which I had to get a babysitter for). This appt should take 40 minutes total including the numbing time. I was left in my room for 1 hour. Not 1 single person came to check on me. I had to open the door and ask if I was forgotten about and have them re apply numbing cream. My 40 minute appt turned into 1 hour 40 mins. I made my appt for my final treatment that day before I left for the following month. When I arrived for my appt I was taken to my room and the numbing cream was applied. AGAIN, I was left in my room for 1 hour and not a single person checked on me. AGAIN I had to get out of my room to see if I they forgot about me and I needed someone to reapply my numbing cream. It was reapplied and I had to sit for another 10 minutes (which wasn't long enough for it to work before my treatment). The Dr. was having trouble with the machine and getting it to work properly. He never looked to see how my last 2 treatments went and what level I was at with the treatment and started at the low level and completely rushed me out. I was there for another 1 hour 50 minutes when I left. I called Silhouette to let them know how long I've been going there and the trouble that I've experienced my last 2 appts. I was told that the office manager was not there at the time of my call and would call me back. I told them If i didn't receive I was never going there again and I was going to give them a bad review. There was also many of times that I received Dysport treatments and participate in the rewards program, which they would never remember to add my points to which caused me to lose a lot of money in rewards. BOTTOM LINE DO NOT GO SERVICE HAS GONE WAY DOWN. Less
Big shout out to Jenny and all the staff for an amazing treatment today. Dr. Nguyen you rock !
DON’T GO HERE OR BUY THEIR VIP PACKAGE!!! You will feel ripped off and they are treating people terribly! Awful customer relationship skills plus they never have convenient appointments and they always run late! The are not doing any refunds due to covid just pocketing the money if you aren’t satisfied with their terrible customer service. They had no clue what my appointment was for and didn’t c... More
DON’T GO HERE OR BUY THEIR VIP PACKAGE!!! You will feel ripped off and they are treating people terribly! Awful customer relationship skills plus they never have convenient appointments and they always run late! The are not doing any refunds due to covid just pocketing the money if you aren’t satisfied with their terrible customer service. They had no clue what my appointment was for and didn’t check their voicemail at all the day I arrived. My temperature was 100 when they took it and they freaked out, the second time they took it it was 98. Do yourself a favor and find a med spa in Contra Costa county! Less
DO NOT BUY THEIR VIP PACKAGE! It’s a total rip off. They won’t have appointments available and they make you feel like garbage as a client. Zero customer relationship skills and they are not on time. I feel so ripped off!
Nothing but good experiences here!
Great deals, results and very professional! Highly recommend.
Because of all the glowing reviews, I had high expectations, and they exceeded them! Thanks again for a truly wonderful experience
Staff is very friendly and welcoming. Ann was great with her work and knowledge. I had great experience here. It's a drive from where I live but worth it.
Have had the best experience here at Silhouette, they're very sweet and always made me feel incredibly comfortable and welcomed! Jacki and Tracey were my nurses for my treatments they made my experience so great! Looking forward to my next treatment in a few months
LOVE LOVE LOVE I'll be 55 this year and have been seeing Dr. Tam for about 4 years for my "keep me looking how I feel" look. He is got such a great approach, not too much just a little here, little there approach so I don't look like I've had any "work done" Staff is always friendly and location is Beautiful. Will I go back yes for Sure!
I have yet to get in but multiple friends have used and look amazing and no bad reviews can’t wait to get in for fillers
I drive 30 mins plus to receive treatment from this spa. Everytime I come in the staff is very pleasant and accommodating. The Doctors are knowledgeable about all products and treatments sold.
I love this Spa! I felt very comfortable with Dr. Parsa, the staff is extremely friendly and the prices are reasonable. I am very pleased with my results. I didn't feel as though anything was forced on me and Dr. Parsa is very knowledgable. Would highly recommend!
Love Silhouette. Jacquie is amazing. 🙌🏼 and the staff is always so sweet.
Love the VIP membership!! Everyone is so nice!!
I have had nothing but the absolute best service and experiences at Silhouette, Tracy Walthour RN is the best, very knowledgeable, Totally love the changes that were made, thank you and thank you again
Love this Spa and I love Tracy who just did an amazing refill on my lips 👄 the best I’ve had there! I will be seeing her tomorrow for 2 week follow up and slight touch up. Highly recommend Silhouette and joining their VIP program
recomiendo'todos,Los,tratamientos
Professional and inviting atmosphere. Tracy performs her magic on me (dysport inections) and I love it! She's gentle, personable and answers all of my questions.
I absolutely love this Med Spa. I’ve been coming here for a few years and I’m always so happy with my results. I feel at home here! The staff are all so amazing. Tracy is my esthetics nurse- She’s truly the best. She does beautiful work. She listens to what you want and she’s such a wonderful person to be around. So sweet and beautiful! I love Silhouette Med Spa!
This is a fabulous Med Spa. I have been going there for about 1 1/2 years for various treatments. They are always pleasant and helpful. I am extremely pleased with everything that I have had done. The monthly specials that they offer are fantastic!
I recently visited Silhouette Med Spa for a consultation. The reception staff was very friendly and the offices are located in a beautiful part of Livermore. Tracy consulted with me and she was very knowledgeable about all the services they offer. I loved that she was not pushy regarding services and suggested a facial to get started at the spa.
This place is awesome. Went for microneedling treatment and Erin did a great job. I highly highly recommend her. She was explaining things so nicely, what to expect and checking throughout the treatment if I am doing ok. I hardly write rewiews but she was so good that I want other people to take an advantage from my experience. Erin is just awesome.
Staff is very friendly love the weight loss program with Dr. Esteva she's so sweet thanks for everything.
First allow me to say that the staff and Doctor's are extremely professional and have impeccable customer service skills. You are welcomed politely and treated with warmth and care. The spa is very welcoming and elegant, and they offer warm and cold beverages while you wait. The people providing treatments are are REAL Doctor's, Nurses, and Medical Assistants so you know you are in good hands.... More
First allow me to say that the staff and Doctor's are extremely professional and have impeccable customer service skills. You are welcomed politely and treated with warmth and care. The spa is very welcoming and elegant, and they offer warm and cold beverages while you wait. The people providing treatments are are REAL Doctor's, Nurses, and Medical Assistants so you know you are in good hands. It has become a very popular and reputable location so if you want an appointment just know that you have to schedule one in advance. So if you are looking for a new Medical Spa for treatments I highly recommend the Silhouette Med Spa. Less
Buyer beware! I went here for a treatment back in May and when I checked out I was told that they were having a promotion - I could pay for my services and then prepay for next time at half off. Great, I'll do it. I was never told that there was an expiration on the prepaid services. I was never given any paperwork (my mistake, I won't make it again). I went back in today believing that I had al... More
Buyer beware! I went here for a treatment back in May and when I checked out I was told that they were having a promotion - I could pay for my services and then prepay for next time at half off. Great, I'll do it. I was never told that there was an expiration on the prepaid services. I was never given any paperwork (my mistake, I won't make it again). I went back in today believing that I had already paid for my services. Wrong, I was told that they expired September 30th. The person at the front desk was unapologetic and really looked like she could care less. She finally agreed to text her manager and was told that she could refund the amount I paid on the prepaid services and then charge me at regular price. Again, no apology or any sympathy from the front desk person. I guess it happens all the time?? Be very careful if you prepay for any services. Get EVERYTHING in writing and ask if there is an expiration. Less
They are the best at what they do!
Great services and staff! Highly recommend this place
I love the service and the people!
I am so happy for you!!! I wish you nothing but success in this endeavor! Thanks for your advice and encouragement. Anyone looking for the best in weight management.... Go see Soraya at Silhouette!!! Especially if you enjoy a snazzy environment with fancy water and a tea bar!
I know one thing about DR SORAYA she always give her all in something she believes in and with such class good luck and congratulations love you