"We've been working with ePlatform for a few months now, and it's been a game-changer for our business! Their system has streamlined our client commun...
More
"We've been working with ePlatform for a few months now, and it's been a game-changer for our business! Their system has streamlined our client communications, made our onboarding process so much smoother, and drastically reduced the number of missed client meetings. We’ve noticed a big improvement in our workflow, and our clients appreciate the seamless experience as well. Highly recommend ePlatform to any business looking to improve their client management processes!"
Less
5
Nov 04, 2024
We recently started using ePlatform as our first-ever CRM program. We got it up and running just in time to use for our first-ever trade show, to be a...
More
We recently started using ePlatform as our first-ever CRM program. We got it up and running just in time to use for our first-ever trade show, to be able to track and qualify leads, and book in-home estimate appointments on the spot. Chris was integral in getting everything set up for us, guiding us through the process, and answering questions/making tweaks right up until the first day of the trade show, as well as helping us nurture and manage leads thereafter. In short, he was a big part in making the trade show so successful for our company, and we cannot recommend him and ePlatform enough.
Less
5
Oct 23, 2024
Recently we engaged Chris at ePlatform to help us develop a proper lead and quote tracking system, along with a way to keep in touch with our clients....
More
Recently we engaged Chris at ePlatform to help us develop a proper lead and quote tracking system, along with a way to keep in touch with our clients. We are a small home renovation business and have been running for almost 18 years. Chris did several discovery style meetings with us and came up with a plan for what we needed to do. The big time crunch was that we had a home show coming up and wanted to make sure we had a seamless way to book in-home estimates and collect all the relevant information. Chris was able to quickly build out, customize, and test the system for us and it helped us book 14 appointments over 3 days at the home show. It is simple enough for potential clients, that we met but did not book right away, to go on to our website and submit information and book a time as well. So #1 challenge has been successfully solved, and now on to the long list of great other things that ePlatform and Chris can do with our business!
Less
5
Oct 15, 2024
Businessman
5
Oct 04, 2024
I was shocked to see the level of detail that went in to each of the points of automation built - from the various pipeline capabilities to the lead q...
More
I was shocked to see the level of detail that went in to each of the points of automation built - from the various pipeline capabilities to the lead qualification forms to the communications templates. And all of it is fully customizable. AND they offer onboarding for us non-techies so we can get this amazing plug and play system up and running from day one. AND it's AFFORDABLE... like I said, they thought of everything. I just wonder where this solution has been all my life??
Less
5
Aug 15, 2024
I'm a CPA in Calgary and have used ePlatform for the last year. It is a great product for communicating with clients and onboarding new ones. Would ...
More
I'm a CPA in Calgary and have used ePlatform for the last year. It is a great product for communicating with clients and onboarding new ones. Would highly recommend the software to any accounting firm!
Less
5
May 30, 2024
Would recommend ePlatform to any company looking to take their business to the next level. With ePlatform’s AI powered lead generation and retention a...
More
Would recommend ePlatform to any company looking to take their business to the next level. With ePlatform’s AI powered lead generation and retention abilities we have been able to increase the number of clients we are able to reach.
Our plumbing company had previously been using several different media channels to communicate with our clients and team members. Eplatform was able to streamline all of our conversations into one easy to use program which has resulted in less missed opportunities for our business.
Another feature we have found helpful is the AI chat bot that they were able to integrate with our website, this allowed customers to have their questions answered in a timely manner without the need to have someone on staff 24hrs a day.
I would highly recommend ePlatform to any company in the home service industry. The only regret we have is that we didn’t find this company sooner!!
Big thanks to Chris and the team at ePlatform!!
Less