What our clients say about us
4.70
411 reviews
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AI Summary
The reviews highlight a generally positive experience with the service, noting efficient communication, professional installation, and high-quality results that transform outdoor spaces beautifully. However, there are some complaints regarding post-installation issues, including concerns about turf quality and responsiveness to warranty claims. Overall, customer satisfaction appears strong, but some customers encountered challenges that could affect their recommendations.
5
Thank you Always Green Turf. We are very happy with your service, very professional you guys are awesome, It was the best decision we made. 100% recom... More
Thank you Always Green Turf. We are very happy with your service, very professional you guys are awesome, It was the best decision we made. 100% recommended. Less
1
Got my backyard done a little over a month ago and overall I’m not happy with it. The paver border looks great, and the longer turf looks nice, but th... More
Got my backyard done a little over a month ago and overall I’m not happy with it. The paver border looks great, and the longer turf looks nice, but there’s problems with everything else. We had a putting green installed and the cup sits above the turf, so the ball just bounces off it half the time. The gravel around the outside is very uneven and has trash sticking out of it. I was also told it would be a 1-2 day job while getting the quote and it ended up taking 4 days. I’m fine with it taking 4 days, but I’m not sure why they would tell me it would only take 2 max when quoting me. My side yard fence was also damaged to where I had to fix it for it to even close, and they somehow even took chunks out of the cement side wall. I’m not even sure how that happens. Less
1
I wanted to love this company. Cameron, who came out to measure and design my project was very attentive and walked me through everything. But unfortu... More
I wanted to love this company. Cameron, who came out to measure and design my project was very attentive and walked me through everything. But unfortunately that's where the good stopped. The project manager was incredibly disconnected, the crew manager was absent most of the project and I couldn't communicate with the crew. Having to be on top of a crew to have the job done right (they started with placing my front yard plans in my back yard, talk about alarming) when you don't speak their language is stressful. I communicated several times with the project and crew manager about the weed fabric being placed under my rock. I was promised it would be handled. When I messaged the project manager to ask him to relay something important it never happened and I had to use google translate. But fast forward to 14 hours post completion and my phone was called not once but twice while I was working in order for them to get their money.I reluctantly paid them without knowing if thejob was really done right since there were several rough spots needing to be fixed. And guess what, the weed fabric wasn't put everywhere and in less than a week I had grass growing through my expensive landscape. I was promised it would get fixed and l and still waiting over two weeks later.Unfortunately this company charges more than all the others I got quotes from, and you don't get what you pay for. You may get a crew that actually cares, or you may get a lazy one like I did. You’ll have to decide if the gamble is worth it, for me and my single parent teach income it definitely wasn’t. Less
5
I can't say enough positive things about Always Green Turf. Having just finished the pool less than a year ago, the last thing I wanted to do was deal... More
I can't say enough positive things about Always Green Turf. Having just finished the pool less than a year ago, the last thing I wanted to do was deal with multiple quotes from different companies and that whole process again. From the start, communication was on point and the transparency was amazing. So much so I didn't bother quoting with anyone else because I knew I had found a company that was going to make this process seamless, which is exactly how it went. From pricing, to planning, to execution everything was flawless. If a slight hurdle came up, Tom and Joe were there to help find a solution. When I threw a curveball and wanted to add to the project (Addition of white marble rock) Joe was there the next day helping me plan out exactly what I wanted, despite the original turf job already being done. Eta's fluctuate in this business but having the team communicate with you whether it's good or bad is absolutely the high quality service I knew I'd get from Always Green Turf. You 100% feel prioritized from start to finish. Suffice it to say, we are very happy with their work and thrilled we found a trusted company to work with and recommend to others for years to come. Less
5
When we decided on artificial turf, we had several companies come out to give us estimates. We ultimately decided on Always Green and we are so happy ... More
When we decided on artificial turf, we had several companies come out to give us estimates. We ultimately decided on Always Green and we are so happy with our decision. From the initial phone call to project completion, Always Green delivered. Joseph Florez was such a pleasure to work with and held our hand through the process. He really sold us on Always Green, felt like we were doing business with a friend. Manny and the crew really did a great job and completed the job very quickly. Overall such a good experience and I will gladly recommend this company to everyone. Thank you for giving my kids such a great space to play and grow ❤️ Less
5
We recently had our turf landscape installed by Always Green Turf, and we couldn’t be more thrilled with the results! From start to finish, the entire... More
We recently had our turf landscape installed by Always Green Turf, and we couldn’t be more thrilled with the results! From start to finish, the entire experience was outstanding. The team was efficient, professional, and incredibly communicative throughout the whole process. They kept us in the loop every step of the way and made sure everything was done exactly to our vision.The final look is amazing, clean, lush, and beautifully installed. You can tell they truly care about the quality of their work. Great company, great service, great people. We highly recommend Always Green Turf to anyone looking to enhance your space.Our furrbaby loves it! Less
5
We are very happy with Always Green Turf from start to finish. The company is very easy to work with. But best of all, our furbabies LOVE their new do... More
We are very happy with Always Green Turf from start to finish. The company is very easy to work with. But best of all, our furbabies LOVE their new dog run. Less
2
less than four months after install I have boarders lifting up and weeds/grass growing thru. I was told the area was treated prior to laying down th... More
less than four months after install I have boarders lifting up and weeds/grass growing thru. I was told the area was treated prior to laying down the turf. Paid just under 10k. Not happy at all Less