based on 45 reviews
I LOVE HandiMaids! We have been using them for years, and I cannot recommend them enough. The level of cleanliness is awesome! Shelley in the office is professional and so accommodating to our schedule. Typically we have the same person clean. But when their schedules changes and we get a new person, you can't tell. The standards are so high the cleaning services looks identical no matter w... More
I LOVE HandiMaids! We have been using them for years, and I cannot recommend them enough. The level of cleanliness is awesome! Shelley in the office is professional and so accommodating to our schedule. Typically we have the same person clean. But when their schedules changes and we get a new person, you can't tell. The standards are so high the cleaning services looks identical no matter who makes the magic happen. Also when we had a massive family emergency and my husband was in the hospital for a week, they found a way to fit us in and remove that extra stress from my life. I still tear up thinking about much help they were during that time. Less
The staff at Handimaids continues to exceed our expectations. We have short term rental homes and they have gone above and beyond to meet our needs. The owners are good people who hire good people. I can’t say enough about the service they have and continue to provide to us. Alyson
HandiMaids is the best! The staff is so caring. They are truly like a family, and treat their clients as part of the family too. It's been such a pleasure interacting with each of them. Thank you!
After expressing my dissatisfaction, management stated that there was no other housekeeper available in my area. Then 4 weeks later a different housekeeper arrives and properly cleans the house! This was a good sign I thought- for once I was genuinely pleased with the result. But it was not to be. Even though the housekeeper that was excellent lived in my area --I would have to go back with the h... More
After expressing my dissatisfaction, management stated that there was no other housekeeper available in my area. Then 4 weeks later a different housekeeper arrives and properly cleans the house! This was a good sign I thought- for once I was genuinely pleased with the result. But it was not to be. Even though the housekeeper that was excellent lived in my area --I would have to go back with the housekeeper that did not do a good job or go without their housekeeping services. I decided to forego their services and hire a different service. Which I did the following day. ---Each customer deserves to be pleased with their housekeeping service. Especially based upon the rate they charge! I should NOT have paid for those weeks of mediocre to poor service. No one should. Less
Brenda has a knack for professional cleaning. It just doesn’t look as good when I try to do it and I really try.
My cleaner is so thorough with careful attention to detail. She has a delightful personality as well.
I am so pleased with the careful cleaning and professional attitude of HandiMaids. I am so glad my friend recommended them!
Superb service! Cannot recommend enough!
We've been using HandiMaids for a while now. Bernardine is incredible. She always does a great job. The house looks so nice when she's done.
I'm always happy with HandiMaids. We tried several service companies and were about ready to give up we discovered Shelly & Michele and their team. They listened to what we were looking for and have provided it consistently for several years.
I have been with Handimaids for years. Phenominal service. The office staff are great and work with us when we need to change service days. Brenda O has been our primary service provider and she goes well beyond any norms in cleaning our home. We are very happy with her excellent service
Both workers were very nice, very professional, did a thorough job and I greatly appreciated their friendliness. I would recommend them and your company.
Their staff always does a great job. Have been using the service since 2012&
We have used HandiMaids for over 30 years. Have never been disappointed. Recent service better than ever.
We have used Handimaids for many years. Very good, safe and reliable service provider. We have worked for the past few years with Bernadine, who is amazing!
Absolutely love Handimaids! I’ve been using them for years and years and couldn’t be happier with their services!
This company and the ladies they sent out were really exceptional. They did not miss anything. My house smells and looks amazing. I would recommend HandiMaids to anyone. You can't go wrong because the job is done right.
I have been using Handimaids regularly for almost a year since they did a deep clean for me before an event. I typically have the same person, Kelly, each time and she does such a great job. If I have to call into the main office with a question or to make a change, Shelly is so sweet and helpful. They are very responsive. I will continue to use Handimaids and recommend them highly.
Bernadine and the rest of Handmaids consistently does a wonderful job and is always very responsive. Great customer service!
Great Job Ladies 👍 👌 Very happy, WILL USE AGAIN !!
I've been using Hand-i-Maids to clean my house for over 25 years now. They have been nothing but honest and responsive. They are very professional yet friendly and helpful. If there's any hitch at all, their office has been very prompt in addressing it. Generally, the "clean" they give our house is quite adequate; if not, they respond immediately to remediate any areas of complaint. I can't ... More
I've been using Hand-i-Maids to clean my house for over 25 years now. They have been nothing but honest and responsive. They are very professional yet friendly and helpful. If there's any hitch at all, their office has been very prompt in addressing it. Generally, the "clean" they give our house is quite adequate; if not, they respond immediately to remediate any areas of complaint. I can't say enough good things about this service! Less
What joy to come home to a sparkling clean home. Bernadine, Shelly and team Handimaids can’t be beat! They are the best—and then some says this persnickety customer!!
Handimaids has been taking care of our house for years, and we couldn't be happier. Cathy is great -- both personally and professionally. Shelly and Michelle are wonderful to work with. We were originally with another company and became increasingly unhappy with their work. Switching to Handimaids was the absolute right decision.
Always professional. Always friendly, Always on time. Great value.
So happy we found Hand-i-maids.
Top notch professionals with a caring touch. We started over the Winter and are thrilled with how our home feels now. A couple of times we had last minute curve balls and they (Shelley!!!) handled them with grace. We'll be faithful customers for a long time!!
After 3 years, it gives me great pleasure to say..."Hand-I-Maids is truly the BEST you'll ever find". I call them my "HA's -Handi-Assistants" because they help to keep my home and office in pristine condition. This allows us to run our business while they focus on the important details of our environment. Most companies do what I refer to as site-cleaning (cleaning the obvious visual areas). Not ... More
After 3 years, it gives me great pleasure to say..."Hand-I-Maids is truly the BEST you'll ever find". I call them my "HA's -Handi-Assistants" because they help to keep my home and office in pristine condition. This allows us to run our business while they focus on the important details of our environment. Most companies do what I refer to as site-cleaning (cleaning the obvious visual areas). Not Hand-I-Maids, if they can reach it, they clean it. I'm very picky about who cleans our home, and they manage to meet our expectations each and every time. I don't just think it's clean, I know it's clean. My husband comes home and always says " Oh Dear! everything smells so fresh! Our Handi Assistants must have come!" The fact that they make every effort to assign you the same service person makes it even better. Communication with the office and service personnel is always professional, pleasant and personal. They love what they do and they do it better than anyone else. Stop scrolling - treat yourself and call Hand-I-Maids- because you deserve it!!! Less
She did an amazing job and I enjoyed her happy and pleasing personality!! Today was a pleasure
The best company I have ever worked for in my entire 25+ years of working! They don't just claim to treat their employees like family, they truly do.
Great place with excellent customer service. Office lady Michelle is very helpful..
Hand-I-Maids has been our cleaning service for about 8 years. Customer service and their professional cleaning is excellent. They work with the customer every step of the way and the workers they employ are upstanding. I highly recommend this company.
Michelle is outstanding!! Her attention to detail is astonishing. She paces herself to assure she has enough time to clean our home! Wonderful business. Highly recommended. Our thanks.
Bernadine consistently does a wonderful job of taking care of my home.
This is one of the great local companies in the RVA area, with great customer service all around. Would happily recommend to anybody!
Always on time and great cleaning each time. Extremely professional and courteous staff. We have been so happy with Handi maids!!!!
Hand-I-Maids has been caring for our home for several months now. Communication with the office is great. Frances does a wonderful job every other week and really knows how we live and work, paying attention to the areas that mean the most to us. For quality, value, and friendly service they really can't be beat.
I just had a spring cleaning of my home and I can’t say enough good things about it! I am a working mom of 3 and go to school, and cleaning usually falls to the bottom of the list. Hand-I-maids was recommended by a friend. I’m so glad I called!! Worth every penny!
They have done a great job for us over the past 5+ years-trustworthy and thorough!
HORRIBLE and Unacceptable!! I was lied to about the pricing as I was advised the charge would be $45/hour when in reality they charge per MAN hour. Piss poor cleaning job. They cleaned off a ceiling fan and left all of the dust on my couch along the with a shoe print from where they stood on my furniture. They took things out of my bathroom to clean and just LEFT them in my bedroom. Makes They l... More
HORRIBLE and Unacceptable!! I was lied to about the pricing as I was advised the charge would be $45/hour when in reality they charge per MAN hour. Piss poor cleaning job. They cleaned off a ceiling fan and left all of the dust on my couch along the with a shoe print from where they stood on my furniture. They took things out of my bathroom to clean and just LEFT them in my bedroom. Makes They left a a few hours ago and I am vacuuming behind them. I would LOVE to know what they did for 3 hours because I feel like I just flushed $180 down the (still dirty) toilet. Waiting to hear back from management. Less
Hand I Maids is GREAT!! Reliable, trustworthy and do an amazing job. Attention to details. Highly recommend!!
2023 update: we have been using HandiMaids for years now. We are thrilled with their work! Not only do they do a great job cleaning, they add little touches that shows they care. Cannot stress how much we recommend them. 2019 post: Love using their services! Have used them for cleaning our brand new house in preparation of moving in and then continuing with monthly cleaning of certain areas in o... More
2023 update: we have been using HandiMaids for years now. We are thrilled with their work! Not only do they do a great job cleaning, they add little touches that shows they care. Cannot stress how much we recommend them. 2019 post: Love using their services! Have used them for cleaning our brand new house in preparation of moving in and then continuing with monthly cleaning of certain areas in our house. From the staff in the office to the gals who come to the house, everyone is wonderful, kind and helpful. Everything we asked to be completed was done beyond our expectations. If you are considering calling, do it. You will not be disappointed. Less