My husband, Kevin, and I just returned from an incredible 10-night cruise in the Southern Caribbean, and we couldn’t be more grateful for the outstanding service we received from Brian and Chima Travel. This trip was a rescheduled vacation after a Mediterranean cruise in 2023 fell through due to missed flights. For that trip, I had used a different travel agent, and unfortunately, the experience was disappointing. As an unexperienced cruiser, my friend and I felt like the agent was only interested in selling us the cruise rather than genuinely helping us prepare. When our flights were canceled at midnight in July 2023 due to airline issues, we realized we had never even had a conversation or received any guidance on what to do in such a situation. It was an incredibly stressful and frustrating experience. Determined to have a better experience for this rescheduled trip, I came across Chima Travel—and am so glad I did. From the very beginning, Brian provided top-notch service and went above and beyond to ensure every detail was covered. His patience in answering all of our questions was truly remarkable, and his friendly and energetic personality made the entire planning process an absolute pleasure. Prior to our departure, we received a detailed packet with everything we needed—flight and hotel printouts, trip insurance details, emergency contacts, and even laminated luggage tags. When we faced potential flight issues a few days before the cruise, Brian was also right there to talk through all the options. He reassured me with his calm and confident approach, which made all the difference in keeping stress levels low and helped me make a sound decision. We also truly appreciated Brian’s expert guidance when choosing our cruise. He provided thoughtful recommendations that gave us valuable insights, and every suggestion he made helped us make informed choices that led to an amazing vacation. If you're looking for a knowledgeable, professional, and personable travel advisor who truly cares about his clients, Brian and Chima Travel are an excellent choice. Thank you so much, Brian, for your outstanding service—you have earned customers for life! : ) Less

Chima Travel helped my family plan our trip to Jackson Hole, WY, and it was easily one of our favorite vacations. We hope to go back during the warmer months to experience all of the activities that are available that time of year. Thank you Chima for all you did! We look forward to working with you again in the near future! Less

Brain helped us plan an amazing Italy trip. Good recommendations for excursions, hotels in convenient areas for walking to attractions, and he constructed just the itinerary I was looking for but too overwhelmed to plan alone. Great response time to any questions we had during the planning process. He helped us feel organized and prepared. I wouldn’t hesitate to use him when planning our next trip. Thanks again Brian! Less

Will planned my honeymoon in Scotland and he was amazing! The process was so smooth -- all I had to do was book my flights, and he even found the best one for me beforehand. There was an issue with one of our tours being in the wrong language, and I didn't notice it until the day before we left. I emailed Will and it was fixed the next day! I will definitely be reaching out to Chima Travel again for our future trips. Less

Brian Chima made great suggestions and included our must see destinations and ideas while planning our trip. When a snafu arose while traveling, he reacted quickly and made new arrangements for us so we didn't miss a thing. Great communication from beginning to end. I would highly recommend using Chima Travel for your next travel adventure. I know I will! Less

We had an absolutely wonderful experience planning our vacation to France and the UK with Chima! We worked with Teri, who was fantastic and took great care to make sure every aspect of our trip was perfect. When our flight was delayed, Teri reached out immediately, even though she was out of the office, and made sure that we got rebooked. We will definitely use Chima again for any future travel! Less