based on 132 reviews
Tyler provided knowledgeable and thorough service for our Harmon pellet stove today - all with a great sense of humor. This is one of the reasons we have stuck with them not only for pellets but also service over the past 7 years.
Purchased 2 Harman pellet stove from Fallon and just had our stove cleaned and serviced. Tyler did an awesome job, stove looked brand new. We also purchased our Vermont wood pellets from Fallon and the delivery driver is also very courteous and accommodating. I highly recommend Fallon if you are considering a pellet stove.
Mike J and JD completed chimney liner and propane fireplace installation in a very professional manner. Work was done cleanly with no interruption to our normal daily routine. We were very happy with their work.
We used Fallon’s twice this year, once to install a pellet stove and most recently a wood-burning insert. We are so happy with the product and the service was great. Thanks to Harry for helping us pick the right stoves & to Josh and Matt for the install!
Great service - we have been doing business with Home and Hearth for years.Today we were lucky to once again have Matt at our house for our stove's annual cleaning. He arrived on time, is friendly, courteous and professional - he knows his product.
Matt was wonderful. stove looks great
Outstanding job by Matt. Very thorough and knowledgeable I would highly recommend Matt and Fallon’s for all your stove needs
Matt Bland was awesome! Pleasant and efficient—I can’t say enough positive things. Bought our pellet from Home &Hearth over 20 years ago and it’s still going strong—thanks to their excellent service!
Great experience… knowledgeable and would recommend for those looking for a new stove
Bought my house 4 years ago and it had a Harman pellet stove installed that the previous owner had purchased at Home and Hearth 2 yrs prior. I have been using them exclusively for cleanings, service and occaisionally, advice. The last two years, when it comes to cleanings, I call to make an appointment and am told someone will call me back to schedule the appointment. The problem is, no one calls... More
Bought my house 4 years ago and it had a Harman pellet stove installed that the previous owner had purchased at Home and Hearth 2 yrs prior. I have been using them exclusively for cleanings, service and occaisionally, advice. The last two years, when it comes to cleanings, I call to make an appointment and am told someone will call me back to schedule the appointment. The problem is, no one calls. This year, I am two months out from my initial call and nothing has taken place. No calls and certainly no service. I have called twice to follow up. Both times I was told that they would leave a message for the service manager to call me. The result?......crickets. Time to look elsewhere. Will not go back there even when its time for a new stove if this is the kind of service I can expect moving forward. Less
I bought my stove here from Fallon almost 15 years ago. From install to maintenance they have been amazing. Today, Matt serviced my stove to prep for next winter, his communication and service was spectacular from start to finish.
Very nice crew came to the house. The pellet stove is old and needed extra attention. I’m pleased with the service.
Great people to work with. They installed custom fireplace doors for me. Highly recommend!
Both guys were great from the time they showed up to the time they left. Great job guys.
Great installation and excellent stove!
Matt and Tyler we efficient and professional. Thank you so much for installing our new pellet stove, we love it!
Love the product (Heat&Glo Supreme Gas Insert). Looks great and heats our large living room well, the fan is quiet but throws the heat. Great customer service and fair price. Recommend Fallon's.
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Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that ... More
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying your account at the link below. Verify account: http://vipxv.online//C0Huzg9 Please remember that we have published this copyright clause to prevent fraudulent and malicious processing. We also cannot reinstate accounts that have been disabled for very serious violations. Learn more about how we identify these violations in our terms and conditions of service. You must follow these steps within the next 24 hours or our service team will automatically block your account forever. FB Security ©️ 2024 Support Page All rights reserved Less
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that ... More
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying your account at the link below. Verify account: http://vipxv.online//TvOZG9B Please remember that we have published this copyright clause to prevent fraudulent and malicious processing. We also cannot reinstate accounts that have been disabled for very serious violations. Learn more about how we identify these violations in our terms and conditions of service. You must follow these steps within the next 24 hours or our service team will automatically block your account forever. FB Security ©️ 2024 Support Page All rights reserved Less
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that ... More
Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying your account at the link below. Verify account: http://vipxv.online//TvOZG9B Please remember that we have published this copyright clause to prevent fraudulent and malicious processing. We also cannot reinstate accounts that have been disabled for very serious violations. Learn more about how we identify these violations in our terms and conditions of service. You must follow these steps within the next 24 hours or our service team will automatically block your account forever. FB Security ©️ 2024 Support Page All rights reserved Less
I would certainly recommend Brittany's trading platform as the best to trade with and earn good profit. She's the best Bitcoin/Forex trading with good Returns of investment; l invested with $1,000 and got $13,250 in return after they have taken out their percentage. highly recommend....For more details reach out to her on WhatsApp Helpline: (904) 787-7336. or [email protected]. Face... More
I would certainly recommend Brittany's trading platform as the best to trade with and earn good profit. She's the best Bitcoin/Forex trading with good Returns of investment; l invested with $1,000 and got $13,250 in return after they have taken out their percentage. highly recommend....For more details reach out to her on WhatsApp Helpline: (904) 787-7336. or [email protected]. Facebook Britis Financials Less
I would certainly recommend Brittany's trading platform as the best to trade with and earn good profit. She's the best Bitcoin/Forex trading with good Returns of investment; l invested with $1,000 and got $13,250 in return after they have taken out their percentage. highly recommend....For more details reach out to her on WhatsApp Helpline: (904) 787-7336. or [email protected]. Face... More
I would certainly recommend Brittany's trading platform as the best to trade with and earn good profit. She's the best Bitcoin/Forex trading with good Returns of investment; l invested with $1,000 and got $13,250 in return after they have taken out their percentage. highly recommend....For more details reach out to her on WhatsApp Helpline: (904) 787-7336. or [email protected]. Facebook Britis Financials Less
So glad Matt is back cleaning stoves. He cleaned both of our stoves today and did some maintenance also. He cleaned up after and was very polite and courteous. Couldn't ask for better service. Thanks Matt 🙂
We bought our pellet stove from Fallon's Home & Hearth five years ago and have it cleaned and serviced by them yearly. Their Service Tech, Matt Bland, has repeatedly serviced our stove and has been excellent! Because of him, our stove is perfectly maintained. We appreciate the professional, expert service provided by Matt and Fallon's Home & Hearth.
We are so fortunate to have purchased our pellet stove approx. 4 years ago from this business. It still runs very well and looks brand new. Their pellet pick-up is very convenient and they load your car for you. We request an annual cleaning service each year and this year, Kevin G. did a phenomenal job. He took his time, was very clean and thorough. The company is great to work with. They get bu... More
We are so fortunate to have purchased our pellet stove approx. 4 years ago from this business. It still runs very well and looks brand new. Their pellet pick-up is very convenient and they load your car for you. We request an annual cleaning service each year and this year, Kevin G. did a phenomenal job. He took his time, was very clean and thorough. The company is great to work with. They get busy but they are worth the wait. Less
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Trey Loudis, she is the best account manager I have ever known or heard of.She has been helping me. I started with just $1000 and now am getting great profits like $11,800 upward.You get to withdraw yourself after 6-7 days of trading ,No extra c... More
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Trey Loudis, she is the best account manager I have ever known or heard of.She has been helping me. I started with just $1000 and now am getting great profits like $11,800 upward.You get to withdraw yourself after 6-7 days of trading ,No extra commissions.If interested, you can contact her via: Email: [email protected] WhatsApp:+13368501135 Less
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Trey Loudis, she is the best account manager I have ever known or heard of.She has been helping me. I started with just $1000 and now am getting great profits like $11,800 upward.You get to withdraw yourself after 6-7 days of trading ,No extra c... More
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs Trey Loudis, she is the best account manager I have ever known or heard of.She has been helping me. I started with just $1000 and now am getting great profits like $11,800 upward.You get to withdraw yourself after 6-7 days of trading ,No extra commissions.If interested, you can contact her via: Email: [email protected] WhatsApp:+13368501135 Less
Matt did awesome job cleaning our pellet stove explained what. And Why of what he was doing THANKS. MATT
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People keep talking about your trading strategies, I must say you are one of the best traders ever, I recommend you!! Mrs Kevin Nancy to every Investors out there. I couldn’t have done it without your expert services. I am very appreciative of your efforts, and I look forward to continuing to work together with Mrs kevin Nancy company line!! Email:[email protected] WhatsApp:+1 (862) 231-53... More
People keep talking about your trading strategies, I must say you are one of the best traders ever, I recommend you!! Mrs Kevin Nancy to every Investors out there. I couldn’t have done it without your expert services. I am very appreciative of your efforts, and I look forward to continuing to work together with Mrs kevin Nancy company line!! Email:[email protected] WhatsApp:+1 (862) 231-5335 Less
If you're looking for an alternative heating solution, this is the place to go. From pellet, wood, gas, and electricity. They have great brands, top of the line stoves, and service! Need a new outdoor patio accessory, well they have that to. From big green eggs to pellet grill, outdoor firepits gas and wood. This is a must stop at if needing any of those items!
Jeckyl and Hyde store..sometimes friendly service sometimes rude service..must use though, they have all oe harman stove parts and sometimes nuggets of pellet stove knowledge..
We had a wonderful experience with the Fallon's team! They were patient and knowledgeable with us in the showroom to help us determine which Harman pellet stove would be best for our home. Harry came out for a site visit to discuss the best location for the install and we are so glad we went with his suggestion. Matt and Adam were knowledgeable and worked on a miserable rainy day to get our st... More
We had a wonderful experience with the Fallon's team! They were patient and knowledgeable with us in the showroom to help us determine which Harman pellet stove would be best for our home. Harry came out for a site visit to discuss the best location for the install and we are so glad we went with his suggestion. Matt and Adam were knowledgeable and worked on a miserable rainy day to get our stove installed on schedule. They were also able to save us a few dollars off our estimate by making a some adjustments to the outside piping once they got started. They brought the pellets we had preordered with them and had us up and warm in no time. We would highly recommend for a great all around experience! Less
Whoever I talked to on phone about my harman pellet stove was fantastic. I couldn’t figure out why it wasn’t starting. I called and the gentleman walked me through test modes over phone while I was doing them and diagnosed my problem in less then 5 minutes. I went to the store picked up a combustion motor and installed it . The stove started immediately. Great place to get all parts also.
Harry, Bob and everyone else at Home & Hearth is great to work with. We are very happy with our new Vermont Castings wood stove and installation. Harry went above and beyond with multiple site visits to our home and lots of leg work to ensure we got the right stove and fitment. We did run into a few challenges but with Harry’s help we were able to work through them to get everything done correct... More
Harry, Bob and everyone else at Home & Hearth is great to work with. We are very happy with our new Vermont Castings wood stove and installation. Harry went above and beyond with multiple site visits to our home and lots of leg work to ensure we got the right stove and fitment. We did run into a few challenges but with Harry’s help we were able to work through them to get everything done correctly. Home & Hearth clearly has years of experience and expertise and it shows. They stand behind their products and services which is great peace of mind. I would recommend them to anyone looking for a wood stove or any of their other products and services. Great people in a family run business. Less
I have always wanted a pellet stove. Just purchased my Harman Absolute 43 here. Excellent experience from start to finish. HIGHLY recommend H&H for your stove needs.
They were wonderful and so friendly. You should definitely refill here.
Needed propane. Not far off the 95
Excellent
This is a go to place for me. Great service. As good as it can be.
Excellent Product, Knowledgeable Staff, Excellent Customer Service, Actually helped a Good Friend of Mine ( who is a previous customer of theirs) solve a problem in a manner that was Far Less Costly than anticipated. Thank You 👍🏻 👍🏻👍🏻
It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Taisha Carson, who really help me to invest, Mrs Taisha Carson, she's very honest and diligent in her work. All I did was to invest $500 and within 7 days she made $7000 profit for me. contact Via: Email:[email protected] Whatsapp: +1 (910) 502-3651
It will be bad to keep this alone to myself I came across the best forex expert ever Mrs Taisha Carson, who really help me to invest, Mrs Taisha Carson, she's very honest and diligent in her work. All I did was to invest $500 and within 7 days she made $7000 profit for me. contact Via: Email:[email protected] Whatsapp: +1 (910) 502-3651
If you have or are getting a pellet stove this is the place to go. Since I made this review I've now since learned they are price gouging and their customer service has gone down hill. Sorry that they are short of help but, NMP.
Very helpful with information we needed on the future purchase of a new pellet stove.
They are more than willing to help you after you purchase a stove years later for any issue
Knowledge and pricing is comparable to other vendors.
No comments
Had them completely go through the stove and change combustion motor on Monday. Turned stove on today and very strong smell of smoke in the whole house now strong enough to make eyes water. Was just told 1 week before someone can come back and look at it. Not a happy customer at this point.
Stoped to get pellets. Called to order and assured all precautions in place and they were. Easy, breezy and safe.
Always pleasant service, fast and courteous. we drive up from the North Shore in the winter months for our pellet needs (best quality pellet for our stove). Bought our Quadra Fire stove many years back from Home & Hearth and have never regretted it.
They have some of the Best pellet stove around.
Well stocked, good showroom displays and very friendly, helpful folks.
Great service. We purchased a quadrafire stove that has been giving us issues (thus 4) BUT they have always been good at helping us fix everything. (Not their fault the stove has issues)
5 years later and I still can’t figure out how he got out from behind the fireplace through that tiny hole. ⭐️⭐️⭐️⭐️⭐️
5 years later and I still can’t figure out how he got out from behind the fireplace through that tiny hole. ⭐️⭐️⭐️⭐️⭐️
These guys are terrific! The same guy cleans our stove and does routine repairs for us and I just can’t say enough good things about them. Everybody we’ve met there has been extremely friendly and knowledgeable. Highly recommend them!
Friendly helpful staff, great place to purchase pellets and service my pellet stove.
Called to check on a part that I needed for my pellet stove. They were very nice and only had 1 in stock. I told them I'd be there in about a half hr to pick it up.
Great staff
Very helpful staff lots of choices
Very helpful staff. Knowledgeable, and definitely enjoy what they do. If you are looking for an alternative heating system, definitely talk with them!
This is a great company to deal with. They are quick to respond, offer great suggestions, very reliable and punctual. From my initial email conversation with one of the owners to my experience with the installation team everything exceeded my expectations.
This place is the best around they helped me fix my pellet stove and it cost me nothing thank you
Although my 1st stove purchase as not through H&H, was not aware of them at the time, everything thereafter has been done through them. They have maintained my 1st stove. I purchased my 2nd stove through them. When I did my 2nd floor they moved my 1st stove to the 2nd floor and then when my better half requested to install it in the basement they didn't blink an eye. When I'm too busy to do a ful... More
Although my 1st stove purchase as not through H&H, was not aware of them at the time, everything thereafter has been done through them. They have maintained my 1st stove. I purchased my 2nd stove through them. When I did my 2nd floor they moved my 1st stove to the 2nd floor and then when my better half requested to install it in the basement they didn't blink an eye. When I'm too busy to do a full clean I just schedule it with them. No muss no fuss. I purchase my pellets through them as well. There is not enough that can be said. They're a great local business that I will continue to support. Less
I purchased a Harman pellet stove here and the sales support was outstanding. After one year, I ran into a problem with the igniter failing. I was unable to manually light the fire. When I contacted the dealer, I was told about a two week lead time for service calls. Given that the stove was not working, I felt this was not acceptable. After posting my original review, Harry Fallon reached ou... More
I purchased a Harman pellet stove here and the sales support was outstanding. After one year, I ran into a problem with the igniter failing. I was unable to manually light the fire. When I contacted the dealer, I was told about a two week lead time for service calls. Given that the stove was not working, I felt this was not acceptable. After posting my original review, Harry Fallon reached out to me to explain an update to their service policy. Effective next season, they will no longer perform stove cleaning service during the heating season. This will free up their service techs to repair stoves which is far more critical than simply cleaning. I had performed a cleaning during the summer on mine and hopefully everyone will follow this approach. I changed my review based upon the store's very quick and responsive action to my concerns. I would strongly recommend them for your purchase. Less
I inquired about needing help relocating an existing pellet stove. Harry was able to respond to me the next day and have Bob come over the following week working around my schedule. Bob was knowledgable, prompt, and very helpful. Harry and Bob were both great to deal with and I look forward to working with Home and Hearth now for any future needs.
Ive always had a good experience at this store. Harman's are the best pellet stoves you can buy. I have the XXV. Dont buy cheap pellets elsewhere. While the stove's can burn anything the cheaper pellets are a lot more work they make to much ash.
They had the part I needed
Very friendly and knowledgeable
Great pellet selection and service
Very nice
Just had pizza on my green egg and it is phenomenal. If you have one I highly recommend you try it!
Just had pizza on my green egg and it is phenomenal. If you have one I highly recommend you try it!
Just had pizza on my green egg and it is phenomenal. If you have one I highly recommend you try it!
Home and Hearth came through in a pinch. We had our yearly pellet stove cleaning. Upon servicing, it was determined that our auger tunnel had worn out. It would take a week+ for repairs and the stove had to be taken out. However, we had a week and our house was going up for sale. They got it done and back in time! Thanks so much!!!
Home and Hearth came through in a pinch. We had our yearly pellet stove cleaning. Upon servicing, it was determined that our auger tunnel had worn out. It would take a week+ for repairs and the stove had to be taken out. However, we had a week and our house was going up for sale. They got it done and back in time! Thanks so much!!!
The whole team and Home and Hearth went over and above to fulfill my needs. I was astonished by their product knowledge and service after the sale - both of which are hard to find these days. They have won a customer for life.
They were able to find a replacement part for our antique stove and sold it to us at a reasonable price.
The gentleman that came to fix my Harmon stove was extremely nice & sociable. He explained all the repairs in detail to me as he installed each part. I was quite surprised how knowledgeable this young man was!! He did an excellent job & cleaned up using a shop vac. I couldn't be any happier w/ the service. I bought the stove at Home & Hearth 15 yrs ago & it's running like it's brand new again! T... More
The gentleman that came to fix my Harmon stove was extremely nice & sociable. He explained all the repairs in detail to me as he installed each part. I was quite surprised how knowledgeable this young man was!! He did an excellent job & cleaned up using a shop vac. I couldn't be any happier w/ the service. I bought the stove at Home & Hearth 15 yrs ago & it's running like it's brand new again! Thank you for your continued service!!! Less
I am a licensed installer in MA. When needed, I reach out to Home and Hearth for advice and parts/materials. I have also bought several tons of pellets from them over the years. What I see with the company is an old school, hard working family business with excellent work ethics and honesty. Also an immense amount of experience and great customer skills. I refer a hundred people a year to t... More
I am a licensed installer in MA. When needed, I reach out to Home and Hearth for advice and parts/materials. I have also bought several tons of pellets from them over the years. What I see with the company is an old school, hard working family business with excellent work ethics and honesty. Also an immense amount of experience and great customer skills. I refer a hundred people a year to these guys. They're ok in my book and always will be. A great product at a fair price! Less
Thanks for all your help with our pellets! Great people who listen to what we needed. And the flexibility with the delivering the pellets is great too. And the payment not even needed until closer to day of delivery is great bonus. The Big Green Egg is next on our list!
Thanks for all your help with our pellets! Great people who listen to what we needed. And the flexibility with the delivering the pellets is great too. And the payment not even needed until closer to day of delivery is great bonus. The Big Green Egg is next on our list!
I have had positive experiences with this company. I order my pellets from them and have my Harmon pellet stove cleaned and serviced by Home and Hearth every year. I recently had them replace the chain and sprockets in my stove and it was incredibly reasonable. I wish I could remember the guys name who has been coming over to take care of the service because he does a great job. He is very kn... More
I have had positive experiences with this company. I order my pellets from them and have my Harmon pellet stove cleaned and serviced by Home and Hearth every year. I recently had them replace the chain and sprockets in my stove and it was incredibly reasonable. I wish I could remember the guys name who has been coming over to take care of the service because he does a great job. He is very knowledgeable and tries to save me money on parts and service. I feel like I can trust these guys and I will continue to use them for the foreseable future. Less
Had a great experience with Home & Hearth. Harry took good care of me & I left with a Big Green Egg!!!!
Had a great experience with Home & Hearth. Harry took good care of me & I left with a Big Green Egg!!!!
I love this place family oriented. Quick to help.....and very knowledgeable.
I love this place family oriented. Quick to help.....and very knowledgeable.
I couldn't have had any worse of an experience with them. I want to warn everyone to stay away from this company. From day one they had no clue what they were doing. First they couldn't pull a permit like they said they would to install the stove, you would think a company who does this for a living would know how to do this. They sent me paperwork and left me to go to the town to do it. They had... More
I couldn't have had any worse of an experience with them. I want to warn everyone to stay away from this company. From day one they had no clue what they were doing. First they couldn't pull a permit like they said they would to install the stove, you would think a company who does this for a living would know how to do this. They sent me paperwork and left me to go to the town to do it. They had to reschedule multiple times to do the install since the "site" they said wasnt ready. Here is an idea, go out and check before you install it and tell us what we need to do. Don't show up the day of the install and say nope not doing it and leave. Then they finally showed up today to install, and trashed my house. I have a nice house, they didn't take off their shoes or clean up after themselves, they simply came storming in and tracked snow and mud all through my house and carpet and left it for me to cleanup. Here is the kicker, once it was all installed, they had me a bill 600 dollars higher than what i expected. I said to the installers, this cant be right, here is my receipt, shows the stove and install and everything. He said it doesn't include any of the piping to actually get the stove to work. The piping ended up being 20% of the cost of the stove and i really believe it was mostly made up. It was an outtake with about 4 feet of pipe. Not a word was ever mentioned to me about any extra charges or materials that were going to be needed to install the stove. Just another way this place works you over. BUYER BEWARE. I called the manager, he told me nothing i can do, its how it is. His name is Bob, i would categorize him as overly useless. If you go and buy a stove here, you deserve the bad service you will get. Less