based on 33 reviews
Upon establishing a relationship with Pro-Active I confirmed with my insurance company and the front desk that they were in network and that we would only be responsible for our copayment. They then proceeded to overcharge my wife by $240. When I reached out about this they disputed that the provider was in my insurance network even though the insurance company again confirmed they were. I then ... More
Upon establishing a relationship with Pro-Active I confirmed with my insurance company and the front desk that they were in network and that we would only be responsible for our copayment. They then proceeded to overcharge my wife by $240. When I reached out about this they disputed that the provider was in my insurance network even though the insurance company again confirmed they were. I then discovered that Pro-Active engaged in insurance fraud by billing my insurance company for far more services than were provided. I was referred to their billing department, which I called about a dozen times over 3 weeks and never got a single call answered nor any of my voicemails returned. They are dishonest to their customers and to insurance companies and the quality of service is awful. Not to mention that they don't even give treatment for the length of time that they say they will. Those 1 hour introductory sessions are less than 30 minutes. All I'm hoping for is to get a phone call to settle the overpayment. Less
Dr. Clark’s ART/chiro treatments have been the only thing keeping me functioning and able to work, and I have tried pretty much everything. After many years of struggling with chronic back pain, it is finally under control. Thank you, Dr. Clark!
This is a great place and Dr. Yu is an amazing practitioner. I had serious trouble with a shoulder / arm and he has been able to resolve the majority of the issues.
The front staff at this location are always very friendly and approachable, and Dr. Yu is a life safer! He already get me feeling better.
Dr. YU’s knowledge and skills during my monthly “maintenance “ visits allow me to continue an active life style. We are truly fortunate Pro-Active us located in our SouthBay. Massage therapist is extraordinary as well.
Went in feeling poorly, left feeling great. Always grateful to get worked on by such a knowledgeable/caring person. 5 stars
Dr Yu is amazing! I was injured by a chiropractor so I was really hesitant to see him. I was finally convinced by the orthopedist to consult with Dr Yu and I’m so glad I did. His treatment has been a life changer. He is not only amazing at ART but he is also a very thoughtful and caring doctor, assessing the whole patient. I am back on my feet and functioning well! Thank you Dr Yu!!
Dr. Yu is the best! I always leave his treatment room feeling more aligned and my back is always in better shape after our visits. He’s so knowledgeable and professional with all things related to back health and I highly recommend him!
Eric Yu is amazing, I have chronic upper back pain from 32 years of military service. The VA could not take the pain away, but Dr. Yu, has work on both the right and left sides of my back to make the the pain much more manageable. I don’t know where I would be without his treatments. Highly recommend!!
After a back surgery I re-Injured it again about 2 years later. This time my surgeon recommended Proactive Wellness and Dr Yu. It was my first ART treatment and I knew after the first session I had found something special. I went through 2 months of treatment and was actually get back on my snow skis and was able to enjoy the whole season with no back issues. Right now I am being treated for shou... More
After a back surgery I re-Injured it again about 2 years later. This time my surgeon recommended Proactive Wellness and Dr Yu. It was my first ART treatment and I knew after the first session I had found something special. I went through 2 months of treatment and was actually get back on my snow skis and was able to enjoy the whole season with no back issues. Right now I am being treated for shoulder and neck issues which is steadily improving. I recommend Proactive Wellness to anyone who is having muscular or structural issues, especially if you are frustrated and not getting the results out of PT, Chiropractic, or massage alone. I know I will be receiving ART most likely for the rest of my life, and I am so happy to find something that actually works. It’s life changing for those of us in constant pain!!!! Less
They take their time and give you lots of attention. Rid me of my plantar fasciitis pain.
Highly recommend Pro-Active wellness center. I tried multiple Chiropractors before I found Dr.Yu. I was convinced I wasn’t going to be able to find someone that could help my lower back pain. Being 31 years old and extremely active, that was a very scary thought. As I didn’t want to give up any of my activities. My back went into a spasm and I could hardly walk, I hobbled into the office and Dr.Y... More
Highly recommend Pro-Active wellness center. I tried multiple Chiropractors before I found Dr.Yu. I was convinced I wasn’t going to be able to find someone that could help my lower back pain. Being 31 years old and extremely active, that was a very scary thought. As I didn’t want to give up any of my activities. My back went into a spasm and I could hardly walk, I hobbled into the office and Dr.Yu went right to work. He said if he could help me he would and, if he couldn’t he would point me in the right direction to someone who could. I really respected that answer because I wanted someone who could really help me. Luckily, he could help and now my back is little to no pain. Dr. Yu and Dr. Clark are by far the best Chiropractors I have ever had, both are very knowledgeable, they do not do a quick adjustment and send you on your way. They truly take the time to understand what is going on. I can’t say enough good things about the care they give! I am just as active as I was before but with little to no back pain, some days I forget I even have back issues at all! Also, can’t say enough great things about Sarah and her massages. She also is very knowledgeable and listens to my issues and gets right to work. Her massages are relaxing but she gets all the knots out. It’s the best of both worlds! Thanks so much pro-active wellness center for saving me and my back pain! Less
The soft tissue work at the Wellness Center is life changing and on the forefront of chronic pain treatment. I highly recommend this kind, compassionate and professional office.
This place has been a lifesaver!! I’ve been going to Eric for years now and I don’t think I could have continued playing tennis without him. Everyone is in his office is so professional too! If you like to stay active and the scar tissue is leading to pain ART what you need. Eric takes the time to find out what you need. I would highly recommend him or any of his other chiropractors.
Dr. Yu, and the Active Release Technique have brought much needed relief of pain and discomfort
Fantastic experience. A must for athletes and people with muscle pain. Helped relieve my back, neck, shoulder, arm and hand pain. I love ART so much I go regularly. Highly recommend Dr.Yu and his staff.
Eric Yu and the entire staff at Proactive Wellness have been incredible to work with! Eric was instrumental in my recovery from back surgery and I would highly recommend him to anyone struggling with physical pain!
I drive an hour each way for their new acupuncturist Sarah Rose.
Thank you Dr. Yu the treatment is working as expected , as you explained it will not show 100% result immediately but I'm feeling a lot better already. Highly recommended.
Great Staff, Great Doctors, I will recommend this place to everyone!
My son received Rehabilitation from a sport injury. He really liked the people and the outcome.
Best chiropractic office I've ever been to.