based on 107 reviews
Glenda did an amazing job. I hired Val's to do a deep clean of my entire second floor and what she did nearly brought me to tears! I would absolutely hire Val's again and ask for Glenda!!
Val's customer service is always super responsive, friendly and helpful. The cleaning service itself was immaculate; I arrived home just as Glenda was finishing up and the place was spotless! Even parts of the home that I didn't expect her to clean were done. For example, I'd let them know that a few items would still be out prior to my moving, and she was free to sweep around them - she went ahe... More
Val's customer service is always super responsive, friendly and helpful. The cleaning service itself was immaculate; I arrived home just as Glenda was finishing up and the place was spotless! Even parts of the home that I didn't expect her to clean were done. For example, I'd let them know that a few items would still be out prior to my moving, and she was free to sweep around them - she went ahead and folded everything and made neat piles, and cleaned the area anyway. I am happy to recommend them to anybody in the Chicago area. Less
Great experience, very professional and thorough. Above what we were expecting. Will definitely get another cleaning service in the future from Val's! No complaints at all and would definitely recommend.
Everyone was very polite and nice. They all worked really hard and did a fantastic job. At the end my house looked sparkling clean! 10/10 would recommend and use again!
Perfect 👍🏼
I have never had such a good experience with any cleaning service than Val’s. The two ladies that came, sjoheylin & fantine, were so helpful & did a great job. I will absolutely be booking them to come back regularly! You can’t go wrong with this company!
Terrible service. They aren’t careful with their equipment and damage your walls. They steal. They also charge $275 and only pay their cleaners $50. They do not reimburse for damage they obviously cause even though they apparently care about their customers and have insurance.
Val and her team go above and beyond with trustworthiness and professionalism. When I needed to have filthy grimy baseboards cleaned, which were in a house I rented while my place was undergoing noise issues and which evidently hadn't been cleaned in years, a Val's Tech came and did a tough Deep Clean job with persistence and care. I'd worked with Val's before and felt comfortable stepping away t... More
Val and her team go above and beyond with trustworthiness and professionalism. When I needed to have filthy grimy baseboards cleaned, which were in a house I rented while my place was undergoing noise issues and which evidently hadn't been cleaned in years, a Val's Tech came and did a tough Deep Clean job with persistence and care. I'd worked with Val's before and felt comfortable stepping away to other appointments while the Tech did her work. Plus, booking and coordinating were super easy. It's wonderful to know that I can trust Team Val's and rely on them for solid work as well as honesty and punctuality. I just referred them to a couple of friends and remembered to write this overdue review! Less
Val's Services are a delight to work with. They have so much passion and eye for detail when it comes to home cleaning. I can't recommend them enough!
Val's did a great job deep cleaning our house. Our stainless steal fridge never looked so good.
Very detailed and organized! Nice company and great customer service, thanks all for helping me with last minute booking.
we could not love our cleaning service more. The scheduling has been smooth, cleanings have been thorough, and the service overall can’t be beat!
I definitely recommend Val’s Services! Friendly, detail-oriented staff with ample training. My place felt so cozy and spacious after the super deep clean!
Val’s the crew you want for professional and quality cleaning in the Chicago land area. Very sacrificial and takes its business seriously ensuring the customer receives nothing less than quality service.
Received great service! Would definitely recommend!
They are real professionals.
The experience was very giving! Highly recommend!
Look no further! Highly recommended for anyone in the Chicagoland area. When my clients ask me for a cleaning service recommendation, Vals is where I send them to
Incredible! I booked a super deep clean and I am so impressed with the results. Communication to schedule the service was easy and quick. They were exactly on time and confirmed the service when they arrived so their was no confusion! Everything was spotless and I am so happy with how everything looks. Fantine and Dulce were wonderful and I would highly recommend booking!
Val's Services is top notch!
I started with a Deep Clean several months ago and was impressed with the attention to detail by the technicians. I've been doing monthly Standard Cleans since then which have also been thorough. The technician(s) are always on time and are respectful of my home. Val's is also very responsive to text messages which is handy for rescheduling.
I’m a Val’s fan through and through! I’m a monthly customer and have definitely referred their services to friends. Their service staff is friendly and professional. They always leave my apartment looking and feeling beautiful and clean. That said, their customer service is on-point! Timely responses to questions and immediate resolutions to any issues. Top-notch!!!
We’ve loved having Val’s Services clean our apartment every month. They always show up on time and do an excellent job! It’s so nice to have one less thing to worry about when life gets busy.
We’ve had a great experience working with every cleaning professional who has come to our home. It’s our first time utilizing a service like this and it’s been a great value for our family.
I’ve been a customer for almost 3 years. I’m always satisfied with the cleaning done. They are very thorough and reliable.
Strongly recommended, awesome cleaning service
Best cleaning services out there, 10/10 RECOMMENDED ⭐️⭐️⭐️⭐️⭐️
Phenomenal experience with Val’s Services! Can’t go wrong with them. They left this tub spotless and looking brand new. Couldn’t be happier!
We are very happy with the service we receive from Val's. We've had a couple of technicians over the year-and-a-half or so we've been customers, and all have always been timely (and where it's not been possible to control timing due to things like public transit, etc., are always very communicative about their ETA), professional, and leave the place looking refreshed every time. Will continue to ... More
We are very happy with the service we receive from Val's. We've had a couple of technicians over the year-and-a-half or so we've been customers, and all have always been timely (and where it's not been possible to control timing due to things like public transit, etc., are always very communicative about their ETA), professional, and leave the place looking refreshed every time. Will continue to support for regular housekeeping needs as well as any deep cleans that may be needed in the future. Less
Overall, pretty poor experience. I wasn’t at the location when the cleaning took place, it’s a property I do not live at, and I feel like they took advantage of me not being there. There was dust, lint balls, etc in multiple places around the floor. Inside of refrigerator and stove were not done which was a part of the package. One of my doors was left open! Overall, I wouldn’t recommend. Not wo... More
Overall, pretty poor experience. I wasn’t at the location when the cleaning took place, it’s a property I do not live at, and I feel like they took advantage of me not being there. There was dust, lint balls, etc in multiple places around the floor. Inside of refrigerator and stove were not done which was a part of the package. One of my doors was left open! Overall, I wouldn’t recommend. Not worth the price. Less
They are amazing! I’m glad to had that help with this deep cleaning! They cleaned and everything is spotless!
Satisfaction in quality of assured Request With Defined customer service
Work for them fell and hurt my back could come back to work they refused to pay me for the work I did bad company to work for
Hired Val's for a deep cleaning and was so happy with the work, I now have them coming in twice a month to do their standard cleaning. Great attention to detail and easy to work with for scheduling!
Val's service has delivered each and every time. I signed up for a monthly clean and am so happy I did! The girls are fast, efficient and thorough.
Anika was amazing!! I feel like I have a brand new apartment!
Great
Love them
I wouldn’t recommend no one working for this job. The staff is so unprofessional and when you ask to speak to higher authority they ignore you. They only communicate through emails which is so unprofessional and when they do communicate it be on a Sunday. Ohh it states falsely info on their website the staff aren’t trained over a 30 day… it’s only 2 weeks if that! So honestly I wouldn’t recommen... More
I wouldn’t recommend no one working for this job. The staff is so unprofessional and when you ask to speak to higher authority they ignore you. They only communicate through emails which is so unprofessional and when they do communicate it be on a Sunday. Ohh it states falsely info on their website the staff aren’t trained over a 30 day… it’s only 2 weeks if that! So honestly I wouldn’t recommend their service or working for them! There bad for business! FYI: I was fired through email(unprofessional) before even starting! Ohh since they only email you I will notified unemployment and I have proof of their communication vs. mines I calls…. They email… we are different Less
I've been using Val's cleaning service for several months now with the same associate (Monique) and I've had such a great experience. All of the associates I've had before my recurring service were also fantastic. They are always prompt and do a fantastic job (pretty quickly too!). I highly recommend using Val's services.
Great service, amazing staff and always grateful for such fantastic service.
BUYER BEWARE!! I booked a deep cleaning with 2 weeks ago and paid over the phone in the amount of $680 for a deep cleaning plus organizing. The day comes and I get a no call no show. I called and received a voicemail that they were closed (but how?).. anyway, I found the confirmation text from the day before and just responded with 'Hi, what's the status because at this point they are 30 minutes ... More
BUYER BEWARE!! I booked a deep cleaning with 2 weeks ago and paid over the phone in the amount of $680 for a deep cleaning plus organizing. The day comes and I get a no call no show. I called and received a voicemail that they were closed (but how?).. anyway, I found the confirmation text from the day before and just responded with 'Hi, what's the status because at this point they are 30 minutes late! I then get a text saying the previous client had an incident and to reschedule for tomorrow.. I was heated!! This was unacceptable.. I also asked for a manager to return my call and no one did. Please don't use them.. they are scammers.. took my $680 quickly but delivered nothing! Waiting on full refund now! Less
Did a great job and very polite
Vanessa, the cleaner, was prompt and delightful. She was very nice, respectful of COVID guidelines. There were some issues, however. I think the largest concern was the quality of products she was given to use. While cleaning, she showed me the oven where she was trying to clean but there was residue left there by the cleaning products. As she was cleaning, I noticed that the cleaning substance w... More
Vanessa, the cleaner, was prompt and delightful. She was very nice, respectful of COVID guidelines. There were some issues, however. I think the largest concern was the quality of products she was given to use. While cleaning, she showed me the oven where she was trying to clean but there was residue left there by the cleaning products. As she was cleaning, I noticed that the cleaning substance was leaving residue on all of the surfaces, and not even cleaning simple things like the counter that she stated she already cleaned. If you use this service, I highly suggest you supply your own products. After my cleaner left, I ended up having to go over each of the surfaces after she left. Much of my place wasn't even dusted or cleaned as a simple wet cloth was more helpful. While it was supposed to be a deep clean, I pointed out places to her that were marked or dirty and she said that she cleaned them, but said the cleaning solution wasn't working. A week later when I did another deep clean on the same surfaces, I found that the residue from the cleaning solutions have left permanent damage. While I have tried to clean it off for weeks now with several different cleaners, the range is permanently pitted and rusted. This was a brand new range that we bought in the fall, so I am very frustrated about this. Additionally, there were dark spots on the floor that I pointed out to Vanessa that were dark and not there before her cleaning. While she stated they were already there, they most definitely were not. She then scrubbed the floor so hard that it has lifted the varnish and is discolored from the rest of the floor. I don’t know how to fix this, but our hardwood floors are now ruined in that section of our home. I provided initial feedback about the cleaning to the quality control person who reached out to me. I then followed up when I found out about the permanent damage. After repeated emails where she informed me that someone would reach out, it has been weeks with no contact. Overall, while I wanted to support a woman owned business, I do not plan to use Val's Services again nor would I recommend it. Less
Do not use this company. 1) They did a terrible job- staff which was supposed to be present for 6-7 hours to do a 'deep clean' for $740 were present for only 1.5 hours. They did not clean toilets, sinks and otherwise did nothing close to a deep clean. We took photos to prove it. We had to hire another company to come in and actually do the work. 2) They initially refused to accept a reasonable... More
Do not use this company. 1) They did a terrible job- staff which was supposed to be present for 6-7 hours to do a 'deep clean' for $740 were present for only 1.5 hours. They did not clean toilets, sinks and otherwise did nothing close to a deep clean. We took photos to prove it. We had to hire another company to come in and actually do the work. 2) They initially refused to accept a reasonable offer of payment ($125) after we showed them the photos of what an awful job was done. 3) They sent me to collections after I had paid them to settle the matter- the company sent my bill to collections AFTER they accepted $125 (when I was forced to contest the charge through my credit card company). I paid an additional $100 to settle that collections action rather than having to file a lawsuit to prove Val's had agreed to go away for $125 initially. These are not good people. Less
It is so nice to have someone prompt and professional to come clean. We are signing up for a reoccurring service because we are so pleased with the job that Val's did.
Excellent! We have used them over a year now with great results!!! Very responsive and easy to work with. Highly recommend!
I am very satisfied with the cleaning service. Magui was very professional. Thank you Val's Services!
Val's service was quick to respond to my request and did a fabulous job cleaning a 4 bed 2 bath home in Portage Park! As a REALTOR, having a cleaning company I can rely on is very important. Thank you Val's - will be calling you again!
Highly recommend Val's!! Very professional and they do a great job!
Not cheap by any means, but they're local, female-owned, professional and they do a great job.
Val's did my father's house and the ladies did a great job (I didn't get their names though). Dolce just left my house and WAS AWESOME!!!!!!!!!! She did such a great job and what a sweetheart. Definitely recommend.
Do not use this company. After charging me $342 for a move out clean they sent one person who did not have a working vacuum, broom, and only a half a roll of paper towels. They also do not use bleach or anything that will actually get your place clean. I felt so bad for the very nice lady that I cleaned along side her for the day myself as we had to get it done. I called the answering service... More
Do not use this company. After charging me $342 for a move out clean they sent one person who did not have a working vacuum, broom, and only a half a roll of paper towels. They also do not use bleach or anything that will actually get your place clean. I felt so bad for the very nice lady that I cleaned along side her for the day myself as we had to get it done. I called the answering service and the lady "Daisy" said she would call me back and never did. Then I was supposed to get a call from the manager and never got one. I will be contacting the BBB but please do not use this company. Less
Val & her team are FABULOUS! Our place looks beautiful every time they leave and they are so easy to work with. They have a call center which allows you to share specific need or areas of focus for each visit. The service is amazing and the company is too. The level of detail, training & employee perks that Val's Services provides by far exceeds any other cleaning company I've worked with profes... More
Val & her team are FABULOUS! Our place looks beautiful every time they leave and they are so easy to work with. They have a call center which allows you to share specific need or areas of focus for each visit. The service is amazing and the company is too. The level of detail, training & employee perks that Val's Services provides by far exceeds any other cleaning company I've worked with professionally or personally. I highly recommend them!! Less
We had a very challenging cleaning job for Val's, which included my special needs family member having a melt down. The 2 ladies that came to clean the apartment were so kind, friendly, and did an awesome job cleaning! I will definitely have them back again :)
Pretty unhappy with my cleaning... I paid $200 for a “deep clean” and when I came home there were dirty dishes in the sink, trash hadn’t been taken out and there were still stains on the surfaces in the bedroom. Really wanted to like this company but these are just really basic expectations that weren’t met.
The cleaner was so nice and did a wonderful job at our farm house! We cannot wait to have Renata come back!
Tammy deep cleaned our apartment and she really scrubbed EVERYTHING! She did a great job! We will definitely use Val’s again!!
Great service! We used Val's for about 1 year after we had used another local service. The other local service was difficult to contact, not flexible with availability and did not do a thorough job cleaning. Val's has been great! Very easy to contact and make schedule changes. The cleaners have all been great to meet and do a great job cleaning. I have recommended Val's to other co-workers as wel... More
Great service! We used Val's for about 1 year after we had used another local service. The other local service was difficult to contact, not flexible with availability and did not do a thorough job cleaning. Val's has been great! Very easy to contact and make schedule changes. The cleaners have all been great to meet and do a great job cleaning. I have recommended Val's to other co-workers as well. We would continue to use Val's but will be relocating to another state. Less
I had my apartment cleaned by Val's services. The cleaning person was on time, friendly and professional. She spent two hours at my place and cleaned everything very well. In addition to that, she cleaned my refrigerator and appliances that were on the kitchen counter. When she was done, she asked me to check everything and I Have to say my apartment has never looked so good or as clean as this. ... More
I had my apartment cleaned by Val's services. The cleaning person was on time, friendly and professional. She spent two hours at my place and cleaned everything very well. In addition to that, she cleaned my refrigerator and appliances that were on the kitchen counter. When she was done, she asked me to check everything and I Have to say my apartment has never looked so good or as clean as this. I loved getting the emails in advance to remind me of the service. I will be using Val's Services and highly recommend it to anyone looking for a superior service. Less
I have used this cleaning service three times now and each time I like it as much or better then the first time I called them. The cleaning ladies work very quickly efficiently and professionally using products that are environmentally friendly. I can highly recommend this cleaning service without any reservation. -Oksana
Have used Val's for several months now, and the team is always extremely flexible and responsive. I've only had one subpar experience, and they were quick to resolve the situation even better than before. Highly recommend!
I reached out to Val's Services yesterday in need of a move-out deep clean of my apartment. Daisy called me within 5 minutes and quickly set up an appointment the same day. Daisy was extremely responsive and professional, and it was wonderful that you have the option to pay in so many different ways (PayPal, Venmo, Quick Pay, apple pay etc)! I was not able to be at the apartment at the time of th... More
I reached out to Val's Services yesterday in need of a move-out deep clean of my apartment. Daisy called me within 5 minutes and quickly set up an appointment the same day. Daisy was extremely responsive and professional, and it was wonderful that you have the option to pay in so many different ways (PayPal, Venmo, Quick Pay, apple pay etc)! I was not able to be at the apartment at the time of the cleaning, but I was able to go back today and wow did they do an amazing job!! Luciene was the cleaner and the place was spotless! The stove, refrigerator, interior of cabinets and closets, baseboards, and full scrub of the bathroom was done perfectly, I was very impressed!! I highly recommend them to anyone looking for a great, reliable cleaning service, especially for move out services! Thank you so much Daisy, Luciene, and Val's Services!! You are my go to cleaners now. Less
Yesterday was the first time I used Val’s Services... I am really impressed with the quality and professionalism of Nathalia’s work. She arrived on time and was very thorough... my apartment had not seen a cleaning like that ever! Not only it smells and looks clean, it is thoroughly clean! I will definitely use your services again!
HIGHLY RECOMMEND! Val's Cleaning Services were very prompt at answering and getting me an appointment. I had one within 24 hours of calling, with plenty of time of having a clean space before moving in. The work Priscila did was excellent and she was really pleasant to speak with. Planning on having regular cleanings with this company going forward.
We just moved into our apartment not too long ago and thought I'd try out Val's cleaning services. Luciene was super friendly and efficient! She went above my expectations and did a wonderful job! Definitely recommend this service to anyone looking to have their apartment cleaned!
I've used Val's Services twice to clean my condo and have since scheduled a recurring monthly cleaning. It was really easy to schedule an appointment, Danilo did a great job cleaning and there were really nice unexpected touches like mints on the counter, a handwritten note, a little fold on the toilet paper, etc. Also, they make it really easy to pay with various forms of payment accepted incl... More
I've used Val's Services twice to clean my condo and have since scheduled a recurring monthly cleaning. It was really easy to schedule an appointment, Danilo did a great job cleaning and there were really nice unexpected touches like mints on the counter, a handwritten note, a little fold on the toilet paper, etc. Also, they make it really easy to pay with various forms of payment accepted including Chase Quickpay. For me, they did use my own cleaning materials so I would just note make sure that you have everything they will need in advance (I neglected to stock up before the first cleaning and made a frantic early morning grocery run to make sure we had everything). Looking forward to continuing to use Val's Services! Less
Val's service is outstanding! The pre arrangements were made in a very professional manner, and quick turn around, when they arrived the young lady was very pleasant and asked if there was any specific instructions that she should follow, etc. The end job was outstanding, what is great about the service is that they don't do it by the hour, she took her time to finish a well done job and it was! ... More
Val's service is outstanding! The pre arrangements were made in a very professional manner, and quick turn around, when they arrived the young lady was very pleasant and asked if there was any specific instructions that she should follow, etc. The end job was outstanding, what is great about the service is that they don't do it by the hour, she took her time to finish a well done job and it was! Thank you Val we appreciate your service and will be contacting you again soon! Less
I am very satisfied with the cleaning service. Danilo was very professional and detailed. He left my home spotless! Every part of the house was taken care of and I would definitely recommend this company. It was easy to make an appointment, response time was great and it was worth every penny. Thank you!
Val's Services is great! When I got home every thing was very clean and organized. I very much recommend their services! Thank you Val for the amazing cleaning job.
Amazing service! A friend recommended Val's Service as I needed move-out cleaning for my Oak Park apartment. Two women arrived with supplies and equipment and did a miraculous job. As I began this post, I am "amazed" at the job they did. They cleaned EVERYTHING. And, the service and cleaning people were professional, friendly, and my landlord will be able to rent it to the next tenant with e... More
Amazing service! A friend recommended Val's Service as I needed move-out cleaning for my Oak Park apartment. Two women arrived with supplies and equipment and did a miraculous job. As I began this post, I am "amazed" at the job they did. They cleaned EVERYTHING. And, the service and cleaning people were professional, friendly, and my landlord will be able to rent it to the next tenant with ease. Less
Great communication and response time. They did a wonderful job cleaning my new apartment and I would definitely hire them again.
Val's Cleaning Services just got me an Healthy and alluring environment. I feel blessed.
They did their best. I'm very satisfied with what I got. Will be needing you regularly for more works.
I feel lucky enough to reach out to them. They are highly recommended.
They did a very encouraging job at my trashed place. I think you should try them out.
Best cleaning service ever, I thing you should try it out. Highly Recommended!!!
So I've been looking for a cleaning service for some time now, I've tried a few different cleaning services but without much success, till I found Val cleaning services! Val and her team were very professional, kind & thorough . Her team of expert cleaners did a really thorough job to a building of mine which had been previously uninhabited for almost 5 year, they made the place all clean ... More
So I've been looking for a cleaning service for some time now, I've tried a few different cleaning services but without much success, till I found Val cleaning services! Val and her team were very professional, kind & thorough . Her team of expert cleaners did a really thorough job to a building of mine which had been previously uninhabited for almost 5 year, they made the place all clean and fresh . I'm very happy to have found a cleaning company that I can trust & know that everything will be done without having me worried about it. Less
This cleaning service is definitely awesome! This is my first time ordering her service and I couldn’t be much happier than I am now! The maid did a thorough job cleaning my office block. Will continuously use her service on a regular basis. Recommended for anyone
I’m very happy with my experience with Val’s cleaning service. Excellent overall, good attention to detail. Highly recommended!
It was the best cleaning service that i had so far! I strongly recommend for everybody. The cleaner was very detail and fast!
This company is doing really an excellent job, their staff is professional and very hygienic. Their rates are reasonable as well. Thank you! I would recommend this team.