The reviews highlight exceptional customer service, quick turnaround times, and fair pricing as significant advantages of the service, particularly in upholstery and furniture redesign. Customers appreciate the unique pieces available and the helpfulness of the staff, fostering a loyal clientele. However, no specific cons were mentioned, indicating a predominantly positive experience among users.
5
Jan 12, 2025
I searched all over for a place to recover two large wicker chairs, that was not outrageously expensive and that could do the work quickly. When I ca...
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I searched all over for a place to recover two large wicker chairs, that was not outrageously expensive and that could do the work quickly. When I called Painted Ox they helped me to do everything online - sending photos, choosing fabric, paying bills, and the cost was more than fair. As for timing, they called to tell me the chairs were done two weeks before I planned to check in. They were polite, reasonable, did excellent work and my chairs look great. They even helped me find someone to deliver and pick up the chairs since I was out of town. I could not ask for better service and will use them again for sure.
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5
Jan 07, 2025
Wonderful spot!! Such fun to look at the weekly re-designed pieces!
5
Dec 19, 2024
5
Dec 19, 2024
I went in to just look around and happen to see workers fixing furniture. I bought a 70’s vintage sofa out of state and found out the springs were sho...
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I went in to just look around and happen to see workers fixing furniture. I bought a 70’s vintage sofa out of state and found out the springs were shot and very uncomfortable to sit on. Inquired about the cost of fixing. They were much more reasonable than other places I reached out to so brought it in. They sent me photos of the process and was finished in 2 days, almost a week ahead of schedule. Will definitely use them again. Staff was extremely helpful and friendly throughout the process. Very pleased with the outcome- super comfy now.
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5
Dec 10, 2024
I’ve been a fan of the Painted Ox for years now. I’ve had great experiences buying and selling, and it was a pleasure doing business with the fine wom...
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I’ve been a fan of the Painted Ox for years now. I’ve had great experiences buying and selling, and it was a pleasure doing business with the fine women who help and design in the shop.
I have since relocated and miss my visits to the store. But I relive the experience through their weekly emails filled with great products and even better ideas.
Thanks for all you do. Miss you Rocky!!❤️
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5
Nov 20, 2024
Outstanding customer service.
5
Nov 10, 2024
As a designer from CA it’s been a challenge here in FL to find a detail to quality, reasonable price and efficient upholsterer to work with. I’ve fina...
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As a designer from CA it’s been a challenge here in FL to find a detail to quality, reasonable price and efficient upholsterer to work with. I’ve finally found one! My custom order was completed in day’s NOT weeks!! Thank you, Lili and Shawn, for going above & beyond!
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