based on 351 reviews
I recommend them. I have been using them for 30 years and I find them honest, trustworthy and professional. I used them for water leaks in basement, refrigerator water line hook ups, hot water heaters. Toilets etc etc. We are so happy we find honest plumbers.
I could speak enough praise for the work WM Archer & Sons did on an issue we had recently at our home. In short, we had a trap that needed to be cleared. A larger, more nationwide outfit spent about 15 minutes outside, claimed that the trap was beyond repair and unfixable I was staring down a 5 digit estimate for an emergency repair. I called WM Archer and asked for a second opinion. It was al... More
I could speak enough praise for the work WM Archer & Sons did on an issue we had recently at our home. In short, we had a trap that needed to be cleared. A larger, more nationwide outfit spent about 15 minutes outside, claimed that the trap was beyond repair and unfixable I was staring down a 5 digit estimate for an emergency repair. I called WM Archer and asked for a second opinion. It was already late in the day, but they were on site within about 30 minutes and were able to clear the trap in the same amount of time. Thank you specifically to Mike, Joe & Chris from WM Archer! They were diligent, affable and able to quickly get our house up and running. Less
I couldn't give enough praise for the work WM Archer & Sons did on an issue we had recently at our home. In short, we had a trap that needed to be cleared. A larger, more nationwide outfit spent about 15 minutes outside, claimed that the trap was beyond repair and unfixable I was staring down a 5 digit estimate for an emergency repair. I called WM Archer and asked for a second opinion. It ... More
I couldn't give enough praise for the work WM Archer & Sons did on an issue we had recently at our home. In short, we had a trap that needed to be cleared. A larger, more nationwide outfit spent about 15 minutes outside, claimed that the trap was beyond repair and unfixable I was staring down a 5 digit estimate for an emergency repair. I called WM Archer and asked for a second opinion. It was already late in the day, but they were on site within about 30 minutes and were able to clear the trap in the same amount of time. Thank you specifically to Mike, Joe & Chris from WM Archer! They were diligent, affable and able to quickly get our house up and running. Less
I have used archer plumbing for all my homes plumbing needs. From changing a broken valve, to replacing our main water shut off, to our latest job of having our entire sewer line replaced. Each time I have worked with them, they've been extremely helpful and professional in everything that they do. Their pricing is very reasonable, they clean up after themselves, and most importantly they are ve... More
I have used archer plumbing for all my homes plumbing needs. From changing a broken valve, to replacing our main water shut off, to our latest job of having our entire sewer line replaced. Each time I have worked with them, they've been extremely helpful and professional in everything that they do. Their pricing is very reasonable, they clean up after themselves, and most importantly they are very honest and do good work. I’ve never had them try to cut corners on any job, and they do everything up to code. They even will. Show you how to do things to help prevent issues from happening, rather than let you make the mistake and have them come back. When I had to schedule anything, it has been very easy. And whenever I had an emergency leak, they came right away. Would highly recommend them for all your plumbing needs! Less
Archer Plumbing….Family owned and operated and they treat you like family. If your sink drain starts leaking and then backs up - call Archer Plumbing. (Happened to us about 2 years ago) I believe that Andy came out to help us with this issue. If your sewer line backs up into your basement, call Archer Plumbing. (November 2023) - Thanks Mike for clearing the line! Then, when you accidenta... More
Archer Plumbing….Family owned and operated and they treat you like family. If your sink drain starts leaking and then backs up - call Archer Plumbing. (Happened to us about 2 years ago) I believe that Andy came out to help us with this issue. If your sewer line backs up into your basement, call Archer Plumbing. (November 2023) - Thanks Mike for clearing the line! Then, when you accidentally flush a Diamond Engagement Ring and a Sterling Silver Tiffany Rope Ring down the toilet, call Archer Plumbing. Saturday evening 12/16/2023 - my rings went on a trip - since I am a determined person who was not going to let my rings go down the drain (lol) ... .I attempted to find them using a consumer grade camera, but quickly realized I needed to call Archer Plumbing. Since I live in South River and the pipes are 70+ years old - they are not as smooth as a new pipe - they still work just fine, but this was an advantage for me. Because of the knowledge and experience of John Archer & his team, we were cautiously optimistic that they were still in the line. My rings were nestled down in a little puddle at the bottom of the stack. On Monday - Chris came out to camera the line from the interior to the street sewer main and then from the interior to the bottom of the stack - then from the toilet access to the bottom of the stack. No visual sight of the rings. However, since the camera passed through, it dislodged the Tiffany Ring from where it was sitting in the pipe and then nestled itself in the house trap. Tuesday morning, I used my consumer grade camera to check the house trap and there was my Tiffany Ring - a bit tarnished, but there for me to grab with the hook! I called Archer Plumbing to let them know that I found one of my rings and then the owner John called me back to offer some advice and guidance and then offered to come help nudge my engagement ring along. Long story short - some more work needed to be done to help free up my engagement ring that was staying put. On Thursday, it was a group effort to see if that engagement ring couldn’t be found. The tools that Archer Plumbing used and the expertise of the 40+ years of experience in the area of South River, East Brunswick & surrounding Central Jersey towns were the key. They knew what had to be done. Alas, no confirmed visual sighting of the ring when they left, but I was advised to keep checking the house trap. Friday morning 12/22/2023, I did just that - again with my consumer grade camera – I found the setting for my engagement ring! I used the hook to pull it out and then realized that the diamond wasn’t there. Again - with the expertise from Archer Plumbing, John advised me that the diamond may be in the house trap and it was!!! Jeremy from Archer Plumbing stopped by to clear out the house trap and we found the diamond! I nearly cried!!! Expertise, Equipment, Energy & above all Empathy are all characteristics of the entire Archer Plumbing Team - so for that they will have an Excellent Rating from me. Thank you John, Danielle, Alan, Mike, Chris, Jeremy & the entire team at Archer Plumbing for giving me this Christmas Miracle. Less
I have been using Archer Plumbing for a number of years since my house is over 50 years old. I have found them to be one of the most outstanding service providers and I have come to rely on them for all plumbing needs. They are prompt, thorough and meticulous in performance. I want to make a special shout out to Andy who was tremendous last night December 4. We had what turned out to be a sew... More
I have been using Archer Plumbing for a number of years since my house is over 50 years old. I have found them to be one of the most outstanding service providers and I have come to rely on them for all plumbing needs. They are prompt, thorough and meticulous in performance. I want to make a special shout out to Andy who was tremendous last night December 4. We had what turned out to be a sewer back up which effectively shut off water to the house. I called Archer at 7 PM, Andy was at the house at 8, and by 9:30 the problem was resolved. On another occasion Archer's service people pointed out and repaired a serious gas line error that another contractor had made when installing a new water heater. I would recommend them without any hesitation to anyone in need of first rate plumbing service. Less
I’m usually a DIY type of guy but this time I had to call a professional. I called Archer plumbing and I was glad I did they were true professionals they arrived on time did a great job and cleaned up the work area after completing the work. I was pleasantly surprised
I was referred to Archer Plumbing for a project at my mother's home during a short visit. They were able to come the day I called and get the job done the same day. Thanks to Chris and Mike for the professional work and advice !
I had a plumbing emergency and the plumber I normally use was not able to come, nor were they helpful with any short-term ideas. I would use William Archer & Sons for my next plumbing job. Chris was the plumber; he was great. Patient and honest!
The ratings are real. I found them to be quick and honest for a some fixes we had.
Everything about this experience was 5-star. The lady who booked my appointment was friendly and accommodating with an appointment the next day. Chris, the service tech, called me when he was 40 minutes away to let me know when to expect him. He showed up on time and was very professional. Clean attire, clean van, very well organized, and knowledgeable. He was very pleasant with a positive attitu... More
Everything about this experience was 5-star. The lady who booked my appointment was friendly and accommodating with an appointment the next day. Chris, the service tech, called me when he was 40 minutes away to let me know when to expect him. He showed up on time and was very professional. Clean attire, clean van, very well organized, and knowledgeable. He was very pleasant with a positive attitude and eager to get going. He had the various Moen parts required in his truck which was really satisfying that he wouldn't have to come back another day. He fixed another plumbers mess which required him to cut through a cabinet and a wall to access the water line. He had the right equipment and not only created the access he needed but put the wall and cabinet back together where you can hardly notice. He cleaned up after himself. All my plumbing issues were resolved and at a very fair price without the usual 07760 surcharge we seem to get around here....;) I highly recommend Chris and Archer Plumbing. Simply the best!! Less
We couldn’t be happier with their honesty reliability and professional work.
We had a toilet which had leaked, causing the water to drip through the floor and damaging our recessed ceiling tiles below. I called Archer's right away that morning, andby Noon Chris arrived to the house. Chris was very polite, very professional, and did an excellent job in completing the repairs.
Andy and Chris came on time from archer plumbing, very respectful and polite young men! They installed a new toilet for me plus fixed a leak in my garage ceiling replaced pipes that was leaking water into my garage ceiling! I will call them again soon! Archer plumbing just gained a customer, who’s very happy with their service! Plus their receptionist greeting me on the phone with a friendl... More
Andy and Chris came on time from archer plumbing, very respectful and polite young men! They installed a new toilet for me plus fixed a leak in my garage ceiling replaced pipes that was leaking water into my garage ceiling! I will call them again soon! Archer plumbing just gained a customer, who’s very happy with their service! Plus their receptionist greeting me on the phone with a friendly voice! Wonderful work and staff! I definitely will be calling them soon for another toilet installation!👏👏👏 Less
My family was very happy with the friendly staff, quality of work and professionalism Archer Plumbing showed us. Andy and Chris were patient and very informative as work was being done. They worked very hard to solve our sewer issue. Thanks again for the great service. You guys Rock!
they will get the job done but will rip you off 🙂 told us we'd need to open up a wall to replace an old shower head cause the pipe went into the wall & that it would be pricey turns out it just screws right off 🙂 also charged us $250 to replace a $20 toilet part 🙂 They just want your money 🙂
They came to do a major repair I needed in my home bathroom. They were amazing and pricing was absolutely reasonable and fair. They explained the process clearly and were great at it. They are amazing and I will always use Archer And Sons for all my plumbing need’s from here on out. 8/11/23
This is the third time I've used Archer and they have all been great. Andy is always patient and answers my question in a way I can understand. Today while fixing the leak I called about they discovered another pipe that was about to start leaking. Both leaks were repaired. The cost of each of the repairs I had done were very reasonable. I intend to use this company for all of my plumbing repairs... More
This is the third time I've used Archer and they have all been great. Andy is always patient and answers my question in a way I can understand. Today while fixing the leak I called about they discovered another pipe that was about to start leaking. Both leaks were repaired. The cost of each of the repairs I had done were very reasonable. I intend to use this company for all of my plumbing repairs. Less
I had high hopes for this company, it was recommended by a bunch of people. I'm a first time home owner and I think it's extremely important that I ask questions about the level of work that needs to be done. Chris, the plumber that replaced a plumbing tap, was rude. I informed him that I wouldn't be calling Archer & Son's again. He explained that I wanted step by step instructions about what n... More
I had high hopes for this company, it was recommended by a bunch of people. I'm a first time home owner and I think it's extremely important that I ask questions about the level of work that needs to be done. Chris, the plumber that replaced a plumbing tap, was rude. I informed him that I wouldn't be calling Archer & Son's again. He explained that I wanted step by step instructions about what needed to be done, which was far from the truth. I wanted to understand what needed to be done. I've hired great contractors before that were willing to go out of their way to make sure I understand what the project consisted of. At the end Chris apologized. Less
I’ve used Archer Plumbing for over 20 years. A very professional staff who explains everything including options and pricing.
Great experience with Archer plumbing. Had an issue with my water heater leaking and they were at my house 2 hours after calling. The technician Christian was phenomenal. Incredibly nice and professional. Really impressed with the whole experience.
I found Archer Plumbing online. We’re having issues of a water backing up in the basement and we called them. They were very professional very prompt. He got here within 25 minutes and He did all he could to find the problem explained everything to us before even started and went above and beyond to do the job, in the end Everything was fixed we’re very appreciative of Archer Plumbing and Andy fo... More
I found Archer Plumbing online. We’re having issues of a water backing up in the basement and we called them. They were very professional very prompt. He got here within 25 minutes and He did all he could to find the problem explained everything to us before even started and went above and beyond to do the job, in the end Everything was fixed we’re very appreciative of Archer Plumbing and Andy for coming out to fix our emergency on a Saturday afternoon. Definitely we will be using them again in the future for any problems. I would highly recommend. Less
My experiences with Archer are always top notch. From the minute they answer the phone, book an appointment and service my needs. They are professional, gets the job done and leaves my house as clean as they found it. I would highly recommend Archer for your plumbing needs!
As soon as I called Archer to schedule an appointment, I was greeted by a very friendly person on the other end. She was able to have someone at my house within an hour! Wow! Christian and Mike came. They could not have been any nicer and helpful. Their work was amazing. As always, dealing with Archer from beginning to end is such a pleasant experience. I would highly recommend Archer!
So glad we switched to Archers! They are quick And most of their prices are reasonable
Great work by Chris and Mike and support from Danielle and John. Got us just what we needed and did not try to up-sell or jam us with extended warranties. We’re happy with their work. Would recommend them.
Excellent service! They explained our options and associated costs. Kept us posted regarding the job. Good communications.
Mike replaced my stack pipe and I was very pleased with the work. He was courteous, fielded all my questions, and did a clean job.
Very expensive.
William Archer did the job at my rental property , but priced too high not my cup of tea for replacement of a faucet-model -Moen Arbor Brushed Nickel pull out kitchen faucetMone 7594SRS. [ they fitted-Moen 7594SRS Arbor Single Handle/Hole Pull-Down Kitchen Faucet - Spot Resist Stainless Model No: MO7594SRS Finish: Stainless Steel Stock: Available Retail Price: $578.25 available $436.87 & less ... More
William Archer did the job at my rental property , but priced too high not my cup of tea for replacement of a faucet-model -Moen Arbor Brushed Nickel pull out kitchen faucetMone 7594SRS. [ they fitted-Moen 7594SRS Arbor Single Handle/Hole Pull-Down Kitchen Faucet - Spot Resist Stainless Model No: MO7594SRS Finish: Stainless Steel Stock: Available Retail Price: $578.25 available $436.87 & less in some places -] final bill came to usd975.62. Unable to register with moen with the model number given on the bill. The bill does not specify the partcost and labor charges . Feel cheated👎 Less
Great professional. Quality work. Couldn't be more pleased with their work.
Excellent service and response time, very satisfied
Some people ask how I chose my contractors. I simply say it’s based on the quality of service they provide and the cost of this services. I have had a long history with Wm. Archer and Sons for many years now and I keep going back to them for all of my plumbing needs because of their quality of service and the reasonable price they charge. This morning, I once again used them. This time for a s... More
Some people ask how I chose my contractors. I simply say it’s based on the quality of service they provide and the cost of this services. I have had a long history with Wm. Archer and Sons for many years now and I keep going back to them for all of my plumbing needs because of their quality of service and the reasonable price they charge. This morning, I once again used them. This time for a shut off valve that I need them to install. It took a lot of coordination with the Township’s Water Utility as well as the Plummer and also the metering service. From the time that I called to first schedule this work, Wm. Archer, with the initial call with Danielle, who was amazing, understanding and knowledgeable to the two plumbers that were sent, Mike and Mike who were so efficient and competent. Not to mention unbelievably communicative as to what they were doing. This is why I work with Wm.Archer and Sons. It’s because of the people that work there and their support of what I need. Compliments to this entire company. I recommend them highly! Less
Great work!
I highly recommend Archer Plumbing! They are always quick to respond and fixed several issues in my old home including sewer back ups, leaky pipes, water line repairs,, gas line installation, water heater replacement, toilet replacement, etc. I've always been pleased with their work and find them to be both knowledgeable and reasonably priced.
Very professional gentleman. Promt on getting scheduled. Highly recommend.
I've needed Archer on several occasions and every time they do a fantastic professional job. And all the employees are courteous and respectful. This is the exemplary kind of customer service all businesses should aspire to achieve.
From setting up the appointment to the flawlessly professional repair job…William Archer and Sons is AMAZING!!
I called the office to inquire about a service and was able to get an appointment right away. The staff was courteous and professional. The two plumbers arrived on time and performed the repair right away. They were very professional and answered all my questions. They repair the toilet and cleaned thoroughly before the left. Would recommend and use again for any future plumbing problems.
They repaired an under the floor leak in our radiant heat system.
From the moment they arrived, the men were so helpful. They explained everything in detail on what they would need to do to complete the job quickly and efficiently. Very pleased with the work that was performed
Mike and Mike were very professional, to the point and explained my next steps and options. I was very pleased. Thank you.
So fast, professional, and friendly. Great communication. Will use them as our reliable plumber and continue to recommend them - the best in the area.
These guys are great! They arrived right away and fixed our problem without having to use the $600 tool!! Lol … I would highly recommend them!
They showed up quickly and were very courteous. My house is old, so we encountered one problem after another. But they were able to handle anything that came up. Will use them again.
Archer and Sons never disappoints! They are always on time very responsive and always gets the job done. I have been using them for years and always recommend them to anyone in need.
Thank you for being very responsive and coming out so quickly. We had a broken shower cartridge and cracked handle causing no water to come on in the shower or tub. Chris came out to do the repair. Very nice guy, thorough and explained everything well. We will use them again.
Mike has always been really helpful each time he has serviced our bathrooms. This last visit, he completed the job very quickly and barely caused a disruption in our day which we really appreciated. He is great with our needy dog too! Highly recommend!
The service was very responsive but very costly for the amount of work, granted it was on a Sunday.
Last night ourdownstairs bathroom faucet broke and was literally pouring water out. I called Archer & Sons plumbing and the came first thing in the am. Your technician "Mario" who is very professional and polite was able to repair the problem within a few hours. When he was done, he cleaned up as if no one was even there. Mario is a real asset to your business.
Andy and his partner did an amazing job. He explained everything in a way that I was able to understand. They both have a great personality and went above and beyond to help.
Very responsive, professional, clean, and knowledgable.
I was very happy with the service Archer provided. Two pipes froze and burst in my master bath. The technicians arrived on time and really worked hard to find a solution to access the problem without damaging my wall and tile any more than necessary. They did a great job and made sure everything was working perfectly before cleaning up from the job. I found the price charged for the service p... More
I was very happy with the service Archer provided. Two pipes froze and burst in my master bath. The technicians arrived on time and really worked hard to find a solution to access the problem without damaging my wall and tile any more than necessary. They did a great job and made sure everything was working perfectly before cleaning up from the job. I found the price charged for the service performed fair and reasonable. This was the second time that I have used Archer and would highly recommend them to anyone in Central NJ in need of a quality plumber. Less
I had my sewer line outside the house blocked up and they came out right away and 3 guys spent almost 4 hours in the cold to get it cleared, and they just charged me their flat rate, which was better than reasonable for the time and effort they spend. Thanks so much!
Always very quick to respond, on time, and professional. I’ve had drains cleared, toilets and dishwasher installed, and old valves replaced. Very happy with the service they provide. Definitely getting my moneys worth.
Have dealt with them for years at work and at home. They have always done an excellent job.
Emergency appointment made quickly as my heating system was not working. They came promptly on time and explained the whole process and fixed the issue. They cleaned up everything after the work was complete. Very quality job. A little on the pricier side but the work was done well.
Chris came quickly to evaluate the leaking in the basement. Was able to repair it the next day. Great job!
Very responsive, professional, great quality of work and a nice group of people. The scope of work was explained clearly by the plumber before starting and when finished it was tested and clean.
I had a small gas leak in my gas supply line. PSE&G shut off the gas until repaired. I called Archer & they were able to repair it within a couple of hours. They were extremely friendly, professional,& worked cleanly. They called prior to arrival to give me an arrival time & the plumbers were very friendly, knowledgeable, & efficient. I was extremely satisfied with their service & the job. I woul... More
I had a small gas leak in my gas supply line. PSE&G shut off the gas until repaired. I called Archer & they were able to repair it within a couple of hours. They were extremely friendly, professional,& worked cleanly. They called prior to arrival to give me an arrival time & the plumbers were very friendly, knowledgeable, & efficient. I was extremely satisfied with their service & the job. I would absolutely recommend them to family & friends Less
Always responsive, professional and clean! They look out for the customer. Will always use for my plumbing needs.
Mario was prompt, professional, and knowledgeable.
I don’t leave Google reviews often, but I felt compelled to leave one for Archer Plumbing. My water heater broke in the middle of the night, water was leaking. I called them and they walked me through what to do & scheduled me for a replacement first thing in the morning. Mike & Mike were super friendly, knowledgeable, and professional. They answered all questions and gave me tips on how to care ... More
I don’t leave Google reviews often, but I felt compelled to leave one for Archer Plumbing. My water heater broke in the middle of the night, water was leaking. I called them and they walked me through what to do & scheduled me for a replacement first thing in the morning. Mike & Mike were super friendly, knowledgeable, and professional. They answered all questions and gave me tips on how to care for my new water heater. Thank you guys so much!! I would recommend this company to anyone. Less
Incredible experience. I rarely give reviews of service related industries but Archer & Sons exceeded any expectations I may have had. Amazingly finished my huge plumbing issues in one day and the price was a lot less than I expected it to be. Highly endorse William Archer & Sons plumbing as well as their associates. Feel free to call me for my personal experience.
Excellent and courteous service .
Archer sent out a technician same day and they came during the window provided. The technician called before he came and was courteous and knowledgeable. He provide options regarding the expansion tank replacement and did a good job replacing it. He did not leave a mess and the job was done in a timely manner
Andy, our plumber was very professional and answered all our questions and gave us options to choose from regarding our faucet for our budget and explained things very well. He is a great plumber and a great guy to work with! True Value! Thank you, Andy
Had the parts I needed to complete my job even when GPS told me there were no such parts!!!! TY!
We had an ejector pump fail in our basement, which serves our basement bathroom, with backup into the shower pan before we caught on. Stephen and Justin arrived on time, were courteous, careful in their work, and explained exactly what they would be doing. Fast and efficient, they left the area clean and we were back in "business" in a matter of hours. I give Archer and these two of their emp... More
We had an ejector pump fail in our basement, which serves our basement bathroom, with backup into the shower pan before we caught on. Stephen and Justin arrived on time, were courteous, careful in their work, and explained exactly what they would be doing. Fast and efficient, they left the area clean and we were back in "business" in a matter of hours. I give Archer and these two of their employees, in particular, my highest rating! Less
I used Archer for a furnace issue. They came quick, we’re professional and fixed the issue. Plumbers aren’t cheap, but it’s the experience you pay for and peace of mind. Will use again (hopefully not soon) if I have other plumbing issues.
The service is wonderful. From water heater replacement, to unclogging my sewer line, to videoing the lines, their techs are knowledgeable, efficient, clean working, and very informative and friendly. We have called during several emergency situations recently, and they arrived when stated. I would recommend to anyone.
Service was professional, fast and thorough. Definitely would recommend Archer
Our sewer house trap was clogged and Archer responded on a Saturday. They found the problem quickly and has the pipe flowing within an hour.
We called Archer plumbing at 11 am for a broken sump pump and a new sump pump was installed by 5:00pm. They sent over Steven who was a professional and knowledgeable plumber with the heart of a teacher. He explained how a sump pump works and had a new sump installed quickly. We will only be using Archer for all out plumbing needs from now on!! Their response time was excellent!! I highly recommen... More
We called Archer plumbing at 11 am for a broken sump pump and a new sump pump was installed by 5:00pm. They sent over Steven who was a professional and knowledgeable plumber with the heart of a teacher. He explained how a sump pump works and had a new sump installed quickly. We will only be using Archer for all out plumbing needs from now on!! Their response time was excellent!! I highly recommend them! Less
The team at archer and sons always takes care of our issues quickly and with a great explanation. And as always makes us feel like family. Wouldn't use anyone else, making an appointment with the team was so easy and got there earlier then expected.thank you again
Finally! A plumber you can trust. I don’t say that lightly. Quote from another was $1800 I knew that was wrong. Archer came in honest and knowledgeable and did the job correctly for half that. I found my plumber. I highly recommend giving them a shot.
Reliable & professional service. Problem diagnosed the same day we called and new unit installed next day. Many thanks to Mike, John and Danielle . Highly recommended .
I recently had Archer Plumbing over to complete some work on the inside and outside of my house. As always, they were very professional and made sure to show me all of their work when they were complete. They were more than willing to answer any questions I had about the job. They also cleaned up to the point where you barely even noticed they were here. It is always nice to know that when an iss... More
I recently had Archer Plumbing over to complete some work on the inside and outside of my house. As always, they were very professional and made sure to show me all of their work when they were complete. They were more than willing to answer any questions I had about the job. They also cleaned up to the point where you barely even noticed they were here. It is always nice to know that when an issue comes up, calling Archer Plumbing will ensure the job gets done flawlessly. If you are looking for a plumber to help with any job, big or small, there is no reason to call any other company other than this one. They are without a doubt the all around best in the area! Thanks again guys! Less
I had seen people talking about Archer on our local Facebook page for quite some time now and everyone recommends them and has been thrilled. I now include myself in that camp. I reached out and heard back almost immediately. The next morning there was a call from Danielle to schedule someone to come out with same day availability. (This wasn’t an emergency call so that was amazing to me) Chris ... More
I had seen people talking about Archer on our local Facebook page for quite some time now and everyone recommends them and has been thrilled. I now include myself in that camp. I reached out and heard back almost immediately. The next morning there was a call from Danielle to schedule someone to come out with same day availability. (This wasn’t an emergency call so that was amazing to me) Chris and his helper arrived early, they were friendly (they like dogs and enjoyed petting ours while talking about the job. Dogs always know good people and mine loved them!) and they were very good at diagnosing, fixing and repairing the issues at hand. They were happy, patient and extremely professional. I was dealing with coordinated, efficient pros. THAT’S exactly what you want if you have a plumbing problem. If you’re reading this review, don’t scroll any longer. Stop it. These are the plumbers you want. I don’t need any other plumber as long as I’m walking into a home in Central NJ ever again. I’ve got one. It’s Archer. Less
We were very pleased with Archer. The guys did a great job and we appreciated their attention to detail. Thanks
Bought Mike’s was very professional, friendly, work fast, protect my floor, clean when job was done, explained how water heater is working, came on time. I’ll will use your company for future jobs and definitely recommend to my neighbors and friends . Thank you very much Michaels.
It was a pleasure having Chris, Andy and their helpers at our home to install our new kitchen faucet, valves and water purifier. Their workmanship was second to none and their professionalism was greatly appreciated. They were more than happy to answer any questions or concerns we had. We highly recommend Archer for all of your plumbing needs.
Service technicians are professional, courteous and knowledgeable in their field. Stephen and Mike T. asked appropriate questions and made the assessment as to what was needed. They were quick clean and just professional in all respects. Whenever I have a plumbing issue, Archer Plumbing will be my call.
We have used Archer Plumbing for over 20 years. They have done installations- water heater, new toilets. And they have done numerous plumbing repairs in our kitchen and bathrooms. Most recently we had a toilet leak and a bathroom faucet repaired. Excellent work, reasonable prices, technicians are professional and great to work with.
Chris from Archer Plumbing handled the installation of a gas line for our fireplace. He was very precise and thorough in determining capacity requirements. Chris was able to complete the work in one day. I appreciate the fact that he is very conscientious about keeping us informed about arrival times and schedule changes.
Arrived quickly, professional. Repaired a leak above my kitchen ceiling in a spot that was extremely difficult to access. Very patient, explained everything and were attentive to all of my questions.
I've been using William Archer for 15+ They are professional and you can count the job will be done right. Dave was very honest explaining problems and answered all questions I had. He's courteous and does great work!!! I recommend them highly.
Mike was the plumber who identified the leak and performed the required repairs. He was knowledgeable, friendly, thorough and left the area spotless when completed
Very professional, prompt and explained all the work that was required in a detailed but understandable manner. They’re honest and upfront about pricing and scheduling, and have been knowledgeable and respectful every time I’ve required their services
The two gentlemen that came to my house were exceptional professionals, they were neat and clean and the price for the work performed was better than fair. Making my appointment through Danielle was as easy as can be. I will always use and recommend ARCHER to anyone that asks.
Fast service, reasonably priced. Courteous staff. Would recommend 👌
I don’t leave a lot of reviews but I’m happy to leave one for Archer. We have been using William Archer and Sons Plumbing for decades. They are easily the most prompt, professional, and responsive plumbers in the area. They always do a complete and thorough job that stays fixed… never a half way done bandaid fix. Highly highly recommend!
Water heater was not working. Called that day and they came same day although a little late. Water heater broken - they wanted $2600 to replace the old one. The labor was about $1500. Plumber was nice and informative. After the estimate i told them i would check my warranty. Called back 30mins after they left and then they wanted $400 more to do the job. I’m glad they charged me such a ridiculou... More
Water heater was not working. Called that day and they came same day although a little late. Water heater broken - they wanted $2600 to replace the old one. The labor was about $1500. Plumber was nice and informative. After the estimate i told them i would check my warranty. Called back 30mins after they left and then they wanted $400 more to do the job. I’m glad they charged me such a ridiculous price plus the overTime - i was gonna do the $2600 because i had guests over and if i wanted to get my warranty i had to wait an extra two days since it was a weekend. Because i didnt know how easy it was to change a water heater and my uncle who is handy did it in less than 3 hours himself with me just helping carrying the old one out and the new one in. Im sure they would have done a good job as they were recommended by someone who i know but the prices way too high. Less
On time, professional, always get the job done right.
Great experience with Archer Plumbing. Very knowledgeable and professional, and they were able to fix the issue. Would definitely recommend and use again.
Great service quickly
Can’t recommend them enough. Fast and quality service.
Had emergency issue with blockage causing a drainage issue. Called William Archer & Sons since they are local to us. Lady answering was very polite and told us someone will be there in an hour. 30 min later we had someone at the house who not only fixed the drainage issue promptly but was very thorough. I liked the attention to detail so asked him to look at a couple other items I would like ... More
Had emergency issue with blockage causing a drainage issue. Called William Archer & Sons since they are local to us. Lady answering was very polite and told us someone will be there in an hour. 30 min later we had someone at the house who not only fixed the drainage issue promptly but was very thorough. I liked the attention to detail so asked him to look at a couple other items I would like addressed in the future which he did and provided me with a fair estimate. I had used another plumber for a similar issue many years back and they were not as thorough so highly recommend. Less
Excellent work fix my problems quickly
I used their service to replace my water heater. They were very professional and did a full walkthrough with me over everything that needed to get done. They only use top quality products so you know you are getting your moneys worth. They also fixed work that another plumbing company had done incorrectly. This whole company is great and I will recommend them to family and friends and anyone els... More
I used their service to replace my water heater. They were very professional and did a full walkthrough with me over everything that needed to get done. They only use top quality products so you know you are getting your moneys worth. They also fixed work that another plumbing company had done incorrectly. This whole company is great and I will recommend them to family and friends and anyone else reading this review. Less
Great place very fast work
Super professional and speedy response times. My company has worked with William Archer for 4 years and we have never had a problem. When we do need to reach out, Danielle is extremely friendly and helpful. Extremely consistent and professional repairs, installations, and more. I highly recommend their services.
They are professional and their response time is always quick. We have worked with William Archer for about 4 years. Danielle in the office is friendly and very helpful. Their work is flawless and they really take pride in their work. I would highly recommend them .
What a great company to work with!! The Professional workmanship and the quick response to a service call …. Second to none !!! These guys are knowledgeable and thorough !! I have finally found a great Plumbing business!! Thank god !! These guys are the best!!
We're used Archer for several jobs in the house- although most plumbing work tends to be an expense we have always found them fair in pricing- they are excellent with responsiveness- get right to you and are always next and clean - which matters a lot to me
We are so lucky to have found this plumbing service. The sewer line clogged and leaked into our crawlspace, which caused a terrible mess. Another plumbing service came, did NOT fix the problem, and made the mess so much worse that a cleanup crew was needed. A week later the problem happened AGAIN. Archer was able to send someone out on a Sunday. Chris the plumber was thorough: he checked the ent... More
We are so lucky to have found this plumbing service. The sewer line clogged and leaked into our crawlspace, which caused a terrible mess. Another plumbing service came, did NOT fix the problem, and made the mess so much worse that a cleanup crew was needed. A week later the problem happened AGAIN. Archer was able to send someone out on a Sunday. Chris the plumber was thorough: he checked the entire house, found and FIXED the problem, AND cleaned up. It turns out not all plumbers are terribly messy! He also offered advice on how to prevent future problems. This will be our go-to plumbing service from now on. Less
Archer and Sons are fantastic. They made it easy for me to get my Mother’s leak fixed for her in NJ even though I live in another state. Everything from setting the appointment to fixing and finding the leak was done with professionalism, kindness and transparency.
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water f... More
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water from the street), and the plumber cleaned up the worksite. I was able to cook lunch and dinner that same day; I originally was planning to order take-out. Andy, the plumber, was nice to interact with and it was clear he took pride in his work. If any more work needs to be done on my house, I will absolutely reach out to them again. I would recommend them to anyone looking to get plumbing work done. Less
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water f... More
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water from the street), and the plumber cleaned up the worksite. I was able to cook lunch and dinner that same day; I originally was planning to order take-out. Andy, the plumber, was nice to interact with and it was clear he took pride in his work. If any more work needs to be done on my house, I will absolutely reach out to them again. I would recommend them to anyone looking to get plumbing work done. Less
The plumber sent to our home was professional, neat, personable, and very knowledgeable. Highly recommend Archer Plumbing!
We’ve used Archer and Sons several times. They always provide reliable service and are very helpful!
I called Archer to look at my toilet again as it was repaired by them a few weeks prior, but I felt as if it was still running a little too long after being flushed. Dave from Archer came and made a small adjustment and it was perfect! He also explained what he did and why it was running longer after flushed. He was extremely knowledgeable. He also fixed my shower and it’s no longer spitting wat... More
I called Archer to look at my toilet again as it was repaired by them a few weeks prior, but I felt as if it was still running a little too long after being flushed. Dave from Archer came and made a small adjustment and it was perfect! He also explained what he did and why it was running longer after flushed. He was extremely knowledgeable. He also fixed my shower and it’s no longer spitting water from the tub spout when we turn the shower on. He is an excellent plumber and he made my day!!! Thank you Archer!!! Less
Professional, knowledgeable, prompt, friendly! Highly recommend!
They installed my new water heater without any problems.
Great guys. Will definitely be back
Great service, polite, knowledgeable, courteous, friendly, and respectful of the interior of the home- Cleaning up after completing the job. We would like to express our appreciation for a job well done. Thanks Mike and Mike. Best wishes, Raj & Sheila Rajamani
Great professional service. On time and highly recommend!! Good job guys!
Andy and Mike were very professional and helpful with replacing my moms sump pump and pumping out the water from her basement. They were prompt, polite and very respectful. They always do a great job when we call them. We highly recommend Archer Plumbing!
Dave was very nice and respectful the company should be proud to have employees like this .Job was very neat and clean he explained the work that had to be done would recommend this company
Chris was very friendly and professional. He showed up quickly, answered my questions, and did a great job with the clogged drains.
Our high efficiency heating system went out over night on one of the coldest night this year. I contacted the office at 6:30 AM and spoke with john who was attentive to my situation and the urgency I needed since I have two small children in the house. Shortly after john and I spoke he sent out his brother Dave who was extremely helpful. He quickly diagnosed my heating problem and was transparent... More
Our high efficiency heating system went out over night on one of the coldest night this year. I contacted the office at 6:30 AM and spoke with john who was attentive to my situation and the urgency I needed since I have two small children in the house. Shortly after john and I spoke he sent out his brother Dave who was extremely helpful. He quickly diagnosed my heating problem and was transparent about what cased the failure. Understanding that I had two small children in the house and that temperature’s were going to drop back into the single digits that evening dave assured me it would be fixed same day. Dave genuinely caring about the situation was able to complete the repair and I’m satisfied with the service from start to finish. Less
Good service, fast, and Andy was a gentleman to the hilt.
We always have a positive experience working with Archer! Quality work, great communication, wholly reliable, and knowledgeable!
Plumber showed up on time as scheduled. I showed him where my issues were and he went to work. Extremely satisfied with the work performed and professionalism of the plumber. He reviewed all the work before and after he did it so I knew what to expect. Although the bill was higher than I’d have guessed (to be fair I have absolutely no idea what a plumber should cost) I believe you get what you pa... More
Plumber showed up on time as scheduled. I showed him where my issues were and he went to work. Extremely satisfied with the work performed and professionalism of the plumber. He reviewed all the work before and after he did it so I knew what to expect. Although the bill was higher than I’d have guessed (to be fair I have absolutely no idea what a plumber should cost) I believe you get what you pay for. Archer Plumbing will absolutely get all of my future plumbing needs. Less
Our boiler piping had leaks in a few spots and we also had leaks in the water line connected to our fridge. The guys at Archer came right out, were very knowledgeable and professional, assessed the system and did the work for us. They were also very neat, wore masks, and went over everything in detail of what they did when the work was done. Archer Plumbing was referred to me by two close friends... More
Our boiler piping had leaks in a few spots and we also had leaks in the water line connected to our fridge. The guys at Archer came right out, were very knowledgeable and professional, assessed the system and did the work for us. They were also very neat, wore masks, and went over everything in detail of what they did when the work was done. Archer Plumbing was referred to me by two close friends and they were right. I would refer them to others and also will use them again for future projects or repairs needed. Less
The work was started and finished on time and done well. However the price was outrageous. Even when I got them to come down, it was still overpriced.
I had a leak with my irrigation system plumbing. They came within 30-35 min of me calling on a holiday morning. Chris the technician was very friendly and explained the situation. Turned out that it’s not an emergency but still something that need to be fixed. Gave me an estimate. No charge for Coming and checking out the situation. I’ll get the work done with Archer when I’m ready to schedule. ... More
I had a leak with my irrigation system plumbing. They came within 30-35 min of me calling on a holiday morning. Chris the technician was very friendly and explained the situation. Turned out that it’s not an emergency but still something that need to be fixed. Gave me an estimate. No charge for Coming and checking out the situation. I’ll get the work done with Archer when I’m ready to schedule. Would highly recommend. Less
They were professional and informative.
They were on time, super professional, and got the job done in a timely manner. Highly recommend William Archer and Sons!
Charged me 400 to repair the insides off my toilet. And found out the part just costs 20 dollars at Lowes. It would off been cheaper to replace the whole toilet.
Highly recommended! Fast, reliable, and knowledgeable! Great experience!
Have used them for 15yrs. Great knowledgable and personable techs!
Highly recommend! Friendly yet professional and quality service that is quick. They were also great with our dog!!!
Had a large hole in the sewer line in the basement. They came out the next day. Replaced a section and it’s good as new. Very polite and professional.
Came out the same day I called. Very efficient and friendly. I'm very happy with their service.
They arrived within 2 hours of calling their number. I didn’t require their service urgently but it was great they arrived that quickly. Extremely extremely pricey though.
I needed to replace my water line to my new fridge. I was able to get an appt that same day after leaving unanswered messages elsewhere. Andy & Chris were the best !!! This is a no nonsense company. Installed a new line & valve in just under an hour. Very personable, very reasonable, very knowledgeable 5 Stars !
Fast and efficient service
Gives wonderful service to its customers. Explains everything fully before they begin. Reasonably priced, cleans up everything when service is completed. Very courteous workers.
I hate water issues. It's messy. It's stinky. It's destructive. IMHO, water issues are worse than stepping on a lego barefoot. A few weeks ago, while outside working on the yard, I was informed a pipe was spewing water into the basement floor. After using every towel I could find to sop up the mess, I called William Archer and Sons to help. Within an hour of them investigating, it was deter... More
I hate water issues. It's messy. It's stinky. It's destructive. IMHO, water issues are worse than stepping on a lego barefoot. A few weeks ago, while outside working on the yard, I was informed a pipe was spewing water into the basement floor. After using every towel I could find to sop up the mess, I called William Archer and Sons to help. Within an hour of them investigating, it was determined the problem could either be a major issue or a semi-major issue. The crew explained they couldn't see if the problem was in a single large pipe or extended outside. (TL;DR there was about 10 years of sediment caked into a large pipe leading outside) Why this matters... He didn't sugar coat the situation. But he also wasn't trying to scare me into paying for services I didn't need. He was upfront and said, "I need to get through this pipe first to see if we'll need to dig or not." I love that. That's honesty and I appreciate it. They worked their tails off and finished the job. Lucky for me is was isolated to the one large pipe -but I knew what I was up against if it wasn't. He even walked me around to show me what he was keeping an eye on and more. Simply put, this crew is the best. They offer fair, affordable, and quality service. It's clear they are looking for long term customers. It's clearer they're a crew of good people. I actually enjoy their visits. Customer service + outstanding craftsmanship is their forte. I've used them for over four years now and have yet to experience a single visit that didn't go the extra mile. They take the time to explain what's happening and why they did what they did. On some occasions they've even saved me a few bucks by doing a little extra on the side for something unrelated they may have noticed. If you're in the NJ area and hate water issues as much as I do, call William Archer and Sons. Less
Fast service, friendly staff, quick work. The crew that came was even dog friendly!
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dav... More
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dave wasted no time and completed the work in one day and got the town to come approve the project the following day. The day he came out to work was 100 degree weather and Dave worked through it for 12 hours straight. The amount of professionalism and dedication displayed by Dave was phenomenal. I highly recommend this company, especially Dave and going forward I will call archer plumbing first for any and all plumbing jobs I have in the future. Less
Fast and Friendly
Great service. On time, reasonable and super friendly. Proud to support local business and Wm Archer and Sons were fantastic. Highly recommend them!
They are awesome. So honest and trustworthy!!! I will never use anyone else again!!! My main sewer line had a baseball bat stuck in it. Someone quoted me 10k for the job. They came removed the bat cleaned out for such a great price. Made my day!! Thanks again for amazing service. Highly recommend!!!
I asked for a price to install a recirculating pump to decrease the time that it takes for my hot water to reach my bathroom. They wanted to charge me a $50 service fee to give me a price. I didn't need service and I do not need a repair. I wanted an installation of something that I can live without. I haven't had this experience before.
They respond VERY quickly to inquiries from their web site!
Thank you. Snaked my mainline and replaced cartridge in shower, no more dripping! Yay!
Archer Plumbing saved the day again! Walked downstairs and the basement was flooded. Called Archer plumbing Andy came right over and replaced the sump . They are safe (COVID) wear masks, clean and polite. Highly recommend.
Dave from Archer did an amazing job today unclogging the underground gutter drain. Dedicated 1-2 hours in the freezing cold to make sure he cleared it out and answered my questions to make sure I was satisfied with the work. He also gave advice on how to permanently resolve the issue and plan for the Spring. You rock Dave!
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am ... More
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am very pleased with their service! Less
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while ... More
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while the work was fine, the sink clogs more often. The other issue is that the repairman decided to place tags and stickers all over my house with Archer plumbing logos (without my permission) and came back the next day to put an Archer plumbing sign on my lawn (again, without my permission). I've been finding these stickers for over a year on pipes, my water meter and water heater and and they don't come off easily. Steer clear of Archer. Theres plenty of better plumbers, with better attitudes at more reasonable prices. Less
Very professional and Chris was clean and friendly.
I would like to “Thank” Andy for helping us out of a terrible situation on Sunday evening. Something that took only a few minutes saved us a night of heartache. Although my husband let the day filled with frustration get the best of him, I have nothing but gratitude. Thank You Again Andy & have a safe & blessed holiday.
Did the job. Professional and friendly. Wore masks and tidied up as well after.
We had the company come out this morning for the first time. We needed a valve replaced under our sink. The technician was really nice and went above and beyond by cleaning out sediment in all of our faucets before he left. He wore a mask and respected social distancing practices. The replacement was first rate and he finished quickly. We will use them again.
Had a great experience in booking service, timely arrival, and completion of work. The person on site also answered various other questions and gave quotes on other work I am considering. Will use them going forward
We just had them here this morning to help with a clogged sewer line. They were on time, very professional, and so nice! They were also very knowledgeable and took the time to answer our questions. I would absolutely use them again!
Highly recommended! Friendly on the phone, showed up not just on time but early, and worked through our problem in a thoughtful manner (even when the issue turned out not to be a plumbing one). Kind and professional, will keep Andy’s card handy for sure - thank you!!
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal. As the son and grandson of career Maintenance/Superintendent men, suspicious of th... More
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal. As the son and grandson of career Maintenance/Superintendent men, suspicious of the service industry, I attempt most home repairs, usually with success. Sometimes the cost of a DIY seems quick and inexpensive, but with plumbing, disaster is a real consequence. The time on Youtube and gamble with unforeseeable surprise anomalies brings you back to the smarter decision of hiring an expert. Dave is my expert. Never did I sense any judgement of my abilities nor my lack of awareness. And what I learned about my house in five minutes, exceeded that which my forefathers could ever tell me. Dave is willing to perform physically brutal feats in awkward dark sweaty nasty conditions with a steady positive attitude. Dave is absolutely worth it. I would trust him to do a great job on any project. Less
On time service
Horrible service. very expensive
Will not use again. Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the ... More
Will not use again. Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the plumber told me that he had to do lots of work, the hose bib itself cost $50 (not very expensive) and that he would see how long it took and would adjust the price. Bottom line, after he came up with a couple of coupon discounts, he charged $450 to install the hose bib in approximately 30 minutes. $400 per 30 minutes of work! Beware! Less
They have a trip charge
Archer plumbing was great! Mike and Dave were very friendly, professional and efficient! Within less than an hour, they came, assessed and fixed our leaky kitchen sink! Would definatly recommend!
I called Archer on a Sunday because we were having very poor water pressure and they sent a crew to my house on Monday morning. They determined we needed a new hot water heater. They went and got the one we needed and installed it by 2:30pm! Quick, easy and polite! Great customer service! Thank you!
I was just two weeks in my new home when my pipe started leaking ...these guys came and told me exactly what my different options were and they did the job in a day...they were just awesome all the way around...ty so much
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solv... More
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solved. Great quality of work, clean and neat, and a fair price. All you can ask for. Thanks. Less
I recommend Archer for your plumbing needs. They were the plumbers my parents called when I was a kid and they are the plumbers I have called when I have plumbing issues. They are prompt and do the work that needs to be done in a timely fashion.
Called Archer Plumbing today based on everyone's recommendations and they definitely lived up to the hype. They were here within 30 minutes and fixed our leak quickly for a reasonable price. John also took a look at a few other issues, made some recommendations, and gave me an idea of the price. I will definitely be calling them again!
Strongly recommend Archer & Sons Recently had emergency services needed Called at 120pm, pleasantly informed that a service tech would happen by or b4 400pm... They arrived by 230pm! They assessed the situation, gave clear possibly service / repairs needed with clear quotes for each Performed 1st recommended service , that was all that was needed and was completed by 345pm 15 mins ahead of gu... More
Strongly recommend Archer & Sons Recently had emergency services needed Called at 120pm, pleasantly informed that a service tech would happen by or b4 400pm... They arrived by 230pm! They assessed the situation, gave clear possibly service / repairs needed with clear quotes for each Performed 1st recommended service , that was all that was needed and was completed by 345pm 15 mins ahead of guarantee arrival time Service Tech Dave was polite personable and efficient, made all needs & costs very clear Dave and Archer & Sons won my confidence and my future plumbing needs. Less
I’ve had Archer Plumbing do 2 jobs in my home. Both were great experiences. Very friendly and knowledgeable (Mike was the mechanic yesterday) and very, very reasonably priced. Both times they always were trying to do the job at the highest level while giving us the option to save money. That’s very hard to find! Highly recommend!
Chris from Archer Plumbing install a new toilet for me. Excellent service, clean, fast and he even took my old toilet away. Definitely recommend!!
Called at 8am this morning. They were at my home at 8:30. Fixed my problem swiftly. Thanks to Chris and his partner.
We had a leak in our 3rd floor condo creating water damage to the owner below. A coworker recommended Archer so we called. Service was prompt and professional Mike & Mike D wore gloves, masks, booties etc ( during Covid) , eventually found the leak in the cold water supply line and fixed it. It was not an easy fix -- they ended up coming 2 days in a row as the leak was tiny and in a weird s... More
We had a leak in our 3rd floor condo creating water damage to the owner below. A coworker recommended Archer so we called. Service was prompt and professional Mike & Mike D wore gloves, masks, booties etc ( during Covid) , eventually found the leak in the cold water supply line and fixed it. It was not an easy fix -- they ended up coming 2 days in a row as the leak was tiny and in a weird spot so it did not get noticed at first. but the job is now done and we are very happy. Would not hesitate to call them again if needed for any repairs. While they were here I asked about a toilet issue and they added that to the job and repaired it too. Another neighbor in the building stopped them for her toilet issue and with time permitting they called that into the main office and repaired her issue too before leaving. Thank you for the great service. Less
Very friendly, helpful, and knowledgeable. I will definitely be calling them again!
I called William Archer and sons today because I had a clogged drain they were here within half an hour and Dave was my tech who was very knowledgeable and was very polite he was professional about his job and I would definitely call them again if I have any other problems I was given a detailed bill and was satisfied with not only the price but also what he did for me I sincerely
Very prompt in their service and the check out and installation was well explained. They are very focused on customer satisfaction and willing to negotiate price. I would definitely recommend them.
We have had William Archers and Sons do work for us in the past and all of their staff couldn't be more helpful and professional! I've had other professional services in my home over the years, and have always had to do some clean up afterward. Never the case with this company! Today, Mike came to install a new main valve, change some pipes and put in a new meter. I was expecting to have to do so... More
We have had William Archers and Sons do work for us in the past and all of their staff couldn't be more helpful and professional! I've had other professional services in my home over the years, and have always had to do some clean up afterward. Never the case with this company! Today, Mike came to install a new main valve, change some pipes and put in a new meter. I was expecting to have to do some sort of clean up afterward, but NO! Mike kept his workspace clean AND cleaned up whatever mess was made! All I had to do was go into the basement and put back the stuff I had to move so he could work! Mike was friendly and professional. THANK YOU, Mike, for making the process so easy!!!! Less
Mike & Mike were courteous, professional and expeditious. I would recommend them for any plumbing job.
5 STARS GREAT SERVICE! RESPECTFUL & RELIABLE! I was looking for a plumber in Matawan area & wrote a post on facebook for a recommendation. Everyone said to use William Archer & Sons and now I see exactly why! They were very helpful and took care of the problem right away! Very reasonable with their prices as well! Thank you again for great service!
Our hot water heater is on the way out so I called Archer to have them come out. They have fantastic customer service - courteous, friendly, and they were able to fit me in quickly. We’ve used Archer many times because they’re honest, use reliable brands, and have a high quality of workmanship. I would never call anyone else.
Have used William Archer & Sons several times. They are always prompt, honest and helpful. I'm sure not they are not the cheapest but you get what you pay for and I'll factor in honesty any day. When I called and got a human voice 5:30 in the morning that is worth gold.
Andy from Archer Plumbing came today to look at our sink and it could have been an expensive job but Andy was very cool and charged a very fair amount for fixing our problem. Great service! Highly recommended for your plumbing needs.
Thank you Archer Plumbing for the quick response to an emergency situation. I’ve been a customer since first moving here 16 years ago. Your tech, Michael, was professional, showed up quickly and did a great job!
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric o... More
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric oven to Gas and they came back very nice they clean up and did always a great job . I will recommend they to anyone who ask me. No wonder they are in business for 50 years !!! Less
Loved working with Archer Plumbing. The technicians Michael & Michael were awesome. They made sure everything was super clean and took away all the garbage. The owner John was courteous and answered all my questions. Great professional and affordable company to deal with.
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and he... More
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and help! Less
Had another great experience with Archer! Shay and Ryan had come out on short notice on a Friday afternoon to figure out the issue, and came back Tuesday for the repair. They came when they initially said they would, and left the areas in better condition then they found. Thanks
They were very kind and prompt
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of pl... More
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of plumbing services don’t hesitate too call them! Less
Had another great experience today with Archer Plumbing. Our fairly new sum pump seemed to be leaking oil this morning. Shay came out within an hour of my call (on a Sunday morning) and had it fixed ASAP! I cannot thank him enough! Especially with our house is total chaos with a newborn! Thank you so much!!!!
Super fast service - called and they were here right away - they explained everything - great service - very friendly!!
Great guys. Everything was done in a very organized and professional manner. Will be using them again!
Shay and Mike D were very professional, solved the problem and were sure to clean up before they left. Thanks for your help guys!
We called Archer Plumbing and they came the same day. We had a waste pipe that was worn to paper thin with a hole in it. The tech taped it to get us through the night. They came back the next day and changed out the entire pipe. The guys were neat and extremely nice. We will definitely use Archer Plumbing again.
I was pleasantly surprised that I spoke to someone directly at 8:30PM and they were here the next day. Mike came exactly when I was told he would arrive. He explained everything in detail. He and Ryan were careful with how they worked keeping the house clean. The reliability and knowledge of this company along with their pleasant personalities makes them a winner. I found my new plumbing compa... More
I was pleasantly surprised that I spoke to someone directly at 8:30PM and they were here the next day. Mike came exactly when I was told he would arrive. He explained everything in detail. He and Ryan were careful with how they worked keeping the house clean. The reliability and knowledge of this company along with their pleasant personalities makes them a winner. I found my new plumbing company and will definitely use them again. You can't go wrong with these guys. Less
would highly recommmend this company!
The guys fixed my backed up trap and we're very nice. But they charged me 400 for an hour worth of work. My friend who's a contractor said they really overcharged me. They would have had a good client had they taken care of me.
Once again after water was leaking into my basement, they came the day I called, detected where the leak was coming from and fixed it the same day. Very Fast and Honest service. I would recommend them to anyone in the Old Bridge area. They are the only plumbing service I will ever use.
Responsive on time
After reading a few good reviews and in particular a similar problem I was having, I decided to give them a call. Mike D. and Shay showed up within the hour. Super friendly, considerate and very knowledgeable. Gave me an estimate and kept it within a very reasonable range. Explained step by step what the problem is and how to avoid it in the future. They contacted their main office for further re... More
After reading a few good reviews and in particular a similar problem I was having, I decided to give them a call. Mike D. and Shay showed up within the hour. Super friendly, considerate and very knowledgeable. Gave me an estimate and kept it within a very reasonable range. Explained step by step what the problem is and how to avoid it in the future. They contacted their main office for further resolving the long run problem. It’s always difficult to find a good plumber you can trust. Problem solved! Call Archer Plumbing!! Less
I was recommended to use this company by my best friends who used them whenever they required the help. They said these guys were great and they weren't kidding. I had to call in Labor Day weekend and I wasn't sure how quickly they would be able to get someone to me but they were immediate. Not only was he able to fix the problem the same day they came to assess the situation; there was no run ar... More
I was recommended to use this company by my best friends who used them whenever they required the help. They said these guys were great and they weren't kidding. I had to call in Labor Day weekend and I wasn't sure how quickly they would be able to get someone to me but they were immediate. Not only was he able to fix the problem the same day they came to assess the situation; there was no run around like I've found there to be with other companies. He explained everything that was going on so I would completely understand and be educated on the matter and I felt their assistance and advisement was genuine. I definitely will be recommending them to anyone in need. Less
John and his team were quick to respond to our drain issue. Andy was courteous & helpful by explaining where the problem originated, and what he was going to do to solve the issue. He was very efficient in getting the job done, and he didn't leave our house until he made certain that the area was clean and everything was functionally properly. I would definitely use Archer Plumbing in the fut... More
John and his team were quick to respond to our drain issue. Andy was courteous & helpful by explaining where the problem originated, and what he was going to do to solve the issue. He was very efficient in getting the job done, and he didn't leave our house until he made certain that the area was clean and everything was functionally properly. I would definitely use Archer Plumbing in the future! Less
Mike D and Shay were great! I called in the morning and they came later the same day. We had a nasty clog deep in our bathroom sink pipe... all clear now!
Friendly and helpful, Shay and Mike D. went the extra mile to make sure the job was done neatly, correctly, and safely.
Mike D and Shay went above and beyond helping a first time home buyer with a malfunctioned hot water heater. Great and prompt service! Hot water is back in our home again. Cannot thank you guys enough!!!
I called today for emergency service I had sewage coming up through the toilet, and both bathtubs full of disgusting foul water. Dave showed up calmed me down and found the issue. The sewer line needed to be cleared but the association I live in was responsible. they came quickly and Dave was very professional and calming. I would definitely call them for other plumbing needs
Some wonderful highlights about Archer Plumbing, 1) Yes, someone answers the phone when you call, always 2) They arrive quickly if an emergency, and can schedule appointments as needed quickly 3) The workers are courteous, professional, and personable 4) While at your home they explain repairs and depart leaving you more knowledgeable
I called yesterday regarding some work I wanted to have done. They came today took care of what needed to be done.Very professional, very reasonably priced and didn't leave a mess 😁 I will definitely recommend them if anybody asks me about a plumber.
Came out quick. Expert techs quickly solved my clog between house and street. Friendly, highly skilled guys!
They were friendly, competent, and professional. I would recommend them to anyone looking for a plumber.
Very clean, very friendly, and very helpful!
Needed to replace a toilet. Was provided with several options along with a recommendation. New fixture was installed quickly and my bathroom was left clean. I would recommend! Thank you!
They repaired my gas lines last week. Very professional and fair
A little expensive but they came quite and did the job perfectly. You can't really complain.
Great service, great people that are willing to teach and explain everything. Professional yet treat you like a friend. Can’t recommend them enough.
Great prices, neat and clean! Highly recommend!
Andy and the other guys did an excellent, timely and professional job. They were friendly and personable and cleaned up beautifully.
I would definitely recommend William Archer and Sons. I had a situation with my shower and they fixed it up. Courteous and professional and I felt I wasn’t robbed for the work that was performed. I will be coming to them with any of my plumbing needs in the future.
I used Archer plumbing this past weekend. I can’t say enough great things about John the owner and Archer Plumbing employees. I believe it was Mike and Ryan . They cleaned up the work area cleaner then it was when they arrived. John went over everything they planned on doing since I’m a new homeowner and had many questions. I highly recommend them.
Exceptional work, clean and professional!!!
Good guys. Highly recommend
Prompt, friendly, honest, and reasonable price. I would defintely call them for all my future plumbing/heating problems.
Prompt & Great service,reasonably price! friendly people...
I'm a repeat customer, have been for many years, because I can trust their guys, they get out to us fast and charge a fair price!
They promised to call me Monday morning to set an appointment to view the replacement of the main water shut off valve in the house. Never heard from them so I found another plumber to take care of this matter. In my opinion, this is not a good first impression indicator.
Professional, dependable service!
All about trust ! I trust these guys. Don’t ever worry with John Archer
I've been meaning to add a review for the work that Archer & Sons performed at my parent's house in Somerset, NJ (late 2018 through early 2019). I used them for previous work and had to post a stellar review at that time. Nothing has changed. During a particularly stressful time in my life, where I was handling the sell and clean out of my parent's home (40+ years of stuff), moving my mom into m... More
I've been meaning to add a review for the work that Archer & Sons performed at my parent's house in Somerset, NJ (late 2018 through early 2019). I used them for previous work and had to post a stellar review at that time. Nothing has changed. During a particularly stressful time in my life, where I was handling the sell and clean out of my parent's home (40+ years of stuff), moving my mom into memory care, supervising my father's care in a nursing home and treatment for cancer of the urethra, caring for my 7-year old son, and finding a place for us to live after the sell of my parent's home, where we had been residing with my mom while I handled her care, Dave Archer was on the job to fix several issues, with compassion, excellence, and at a fair price. A couple of weeks before closing, I had a pipe burst in the basement that I had to get fixed for the new owners. Dave got the job done. I then had, as part of the inspection, to get a whole steel radiator replaced. Again, done quickly and affordably by Dave (he even gave me a $200 discount). It was during the Christmas season so it was extra special to see a gift bag on our porch after the job was completed with two sweet gifts for my son (who Dave was also quite sweet with when he was in our home doing the work). Finally, literally a couple of days before closing, the radiator sprung a leak, that turned out to be due to just the positioning on our old floors (slanted living room), which Dave quickly addressed, without cost, so that I could close on the home without fear that the new owners would confront the same issue. All in all, I was once again grateful for this company's great work and can only continue to give Archer & Son's my highest recommendation! Less
Called on a Saturday around 4, explained my problem and was given a 2 hour window. Andy showed up within that window, was very personable and professional. He fixed my problem and I was extremely satisfied, I will be calling them back for another issue in the next couple of weeks. Highly recommend them, do not use the other “bigger companies” Do your research.
I can always depend on the guys from Archer to show up when promised and provide honest service. They're always courteous and neat. I've been using Archer for any plumbing issues I've had.
We had frozen pipes. Archer came out at 8:30 at night, and thawed us out . We couldn’t have been happier!
Archer Plumbing just fixed our blocked drain. Super nice guys!!! Would highly recommend!!!
After I had a few negative experiences with other companies, my friend suggested that I call Archer. My first pleasant surprise was that I didn’t have to talk to an answering machine, when I called them. My next surprise was how quickly they arrived. They are fast, professional, courteous, and will answer all of your questions. Their prices are fair and they do a good, thorough job. They are stra... More
After I had a few negative experiences with other companies, my friend suggested that I call Archer. My first pleasant surprise was that I didn’t have to talk to an answering machine, when I called them. My next surprise was how quickly they arrived. They are fast, professional, courteous, and will answer all of your questions. Their prices are fair and they do a good, thorough job. They are straight shooters! I would definitely recommend and use them again. Less
Thanks for the excellent service. We needed to have our hot water heater replaced. I called in the morning and they were here in a flash. The plumbers that came here were polite and professional. They answered each and every question we had. The work was done perfectly. They cleaned up after they had finished the installation. We have used them before and will continue to use Archer Plumbing in t... More
Thanks for the excellent service. We needed to have our hot water heater replaced. I called in the morning and they were here in a flash. The plumbers that came here were polite and professional. They answered each and every question we had. The work was done perfectly. They cleaned up after they had finished the installation. We have used them before and will continue to use Archer Plumbing in the future. We highly recommend them. Less
Wonderful service. Andy was at my home today for one leak, and found a second unrelated leak I didn't even know about. He likely saved me thousands on a major problem in the future. He also expertly handled a particularly challenging hot water heater access issue. Very pleased with the work, and would definitely use again. Glad to have found a reputable local plumbing company!
We had a leak that was very confusing, not sure where it was coming from and were so glad that Andy from Archer plumbing came to help us. He was so thorough, patient and helpful. He gave us great advice and worked with us to trouble shoot the solution. He only charged us $40 for a consultation and spent a lot of time helping to determine what the issue( could be. My husband was able to figure it... More
We had a leak that was very confusing, not sure where it was coming from and were so glad that Andy from Archer plumbing came to help us. He was so thorough, patient and helpful. He gave us great advice and worked with us to trouble shoot the solution. He only charged us $40 for a consultation and spent a lot of time helping to determine what the issue( could be. My husband was able to figure it out and solve the problem with Andy's help. This co. is on point, generous and really service oriented. They are definitely special and rare. They even sent us a thank you note! Less
If you want quality work at great pricing then these are your guys. This is the second time I've used them and I am just totally satisfied. Their work is clean, neat, and professional. I highly recommend them.
I needed quick service and John answered the phone. He was very accommodating and very professional. They did an amazing job. They were courteous, patient, answered all my questions, and left my house clean . I highly recommend them. John and his staff were absolutely fantastic. Thank you , Thank you very much for everything!!!!!!!
Our sanitary line was completely blocked and we called Archer to come out to take a look at it. They attempted to clear the line for a few hours. The auger kept pulling back sand and soil which suggested there might be a collapsed pipe near the edge of my property line and the town main line. They were unable to clear the line. The supervisor came to my home and confirmed what the plumber di... More
Our sanitary line was completely blocked and we called Archer to come out to take a look at it. They attempted to clear the line for a few hours. The auger kept pulling back sand and soil which suggested there might be a collapsed pipe near the edge of my property line and the town main line. They were unable to clear the line. The supervisor came to my home and confirmed what the plumber discovered. They suggested some options on how to rectify the problem (call the town to see if the problem is on their side and if they can help or if problem is on my side contact a plumber that specializes in replacing an exterior line. The town was able to help me in the interim. Archer was honest and fair and I would call them again for other plumbing needs. Less
Mike came and did a great job! Highly recommend Archer plumbing!
Andy did a great job. I would not hesitate to use him and Archer again.
Had to use Archer today, for an emergency call for the office I manage (medical office). They were able to get to my office within an hour, and do the necessary repairs. Thankful they worked so quickly to address our problem; two other local plumbers said there would be a 2-4 hour wait before anyone would be able to get to me. Thanks again!
So happy with our new water heater from Archer! They installed quickly & efficiently! We definitely recommend Archer!
My wife and I had several bad experiences with local plumbers not going to name them. We decided to use Archer Plumbing because of the great reviews on Facebook groups google etc. Well I couldn’t have been more pleased with my experience. John the owner came out within 20 minutes of my frantic phone call. He was pleasant, informative, Just awesome to deal with found my plastic ice maker line had... More
My wife and I had several bad experiences with local plumbers not going to name them. We decided to use Archer Plumbing because of the great reviews on Facebook groups google etc. Well I couldn’t have been more pleased with my experience. John the owner came out within 20 minutes of my frantic phone call. He was pleasant, informative, Just awesome to deal with found my plastic ice maker line had a hole in it. I found my go to plumber and would recommend Archer Plumbing 100 percent. Less
The water heater they installed in 2004 still works today. However, they did not complete in the permit process; they never advised us to call the inspector to close the permit nor did they file the chimney verification. Both are required by the state and township. 15 years later we're dealing with open permit for a water heater that no longer meets current state plumbing codes. It's also a stat... More
The water heater they installed in 2004 still works today. However, they did not complete in the permit process; they never advised us to call the inspector to close the permit nor did they file the chimney verification. Both are required by the state and township. 15 years later we're dealing with open permit for a water heater that no longer meets current state plumbing codes. It's also a state requirement that any contractor completes the permit process before accepting the final payment. Less
I called them early one morning because the toilet bowl was leaking, they answered right away. By later that day they were there. I was told the problem and how much it would cost. Andy was wonderful, so informative and helpful. Even with the holiday they came back within a few days. and again they were great. I would highly recommend them. They are one nicer than the other.
The team at Archer Plumbing is top notch! It’s always a little nerve wrecking when you have to hire a contractor for the first time. We chose Archer Plumbing because they were highly recommended by multiple people- and now I know why- they are as HONEST and TRUSTWORTHY as they come. Our project was a bit complicated (and stressful for us as homeowners) as it involved fixing a previous (shady) pl... More
The team at Archer Plumbing is top notch! It’s always a little nerve wrecking when you have to hire a contractor for the first time. We chose Archer Plumbing because they were highly recommended by multiple people- and now I know why- they are as HONEST and TRUSTWORTHY as they come. Our project was a bit complicated (and stressful for us as homeowners) as it involved fixing a previous (shady) plumbers mistakes and bringing it up to township code. John and his team really went above and beyond and I felt they really cared about our project. Every member of the Archer Plumbing team (including the owners themselves) were incredibly polite, knowledgeable and did great work! I can not recommend this company enough! Less
The team at Archer Plumbing is top notch! It’s always a little nerve wrecking when you have to hire a contractor for the first time. We chose Archer Plumbing because they were highly recommended by multiple people- and now I know why- they are as HONEST and TRUSTWORTHY as they come. Our project was a bit complicated (and stressful for us as homeowners) as it involved fixing a previous (shady) p... More
The team at Archer Plumbing is top notch! It’s always a little nerve wrecking when you have to hire a contractor for the first time. We chose Archer Plumbing because they were highly recommended by multiple people- and now I know why- they are as HONEST and TRUSTWORTHY as they come. Our project was a bit complicated (and stressful for us as homeowners) as it involved fixing a previous (shady) plumbers mistakes and bringing it up to township code. John and his team really went above and beyond and I felt they really cared about our project. Every member of the Archer Plumbing team (including the owners themselves) were incredibly polite, knowledgeable and did great work! I can not recommend this company enough! Less
they took a brand new painters cloth from my home as a mistake and I ask them to return it, they dropped of a broken old one by the home when I wasn’t there ,JOHN THE OWNER promised to drop of a new one or give a check for the price , it’s been one month ,after multiple phone calls , still haven’t received anything
From a professional and timely perspective they are great. From a pricing perspective, they are extremely expensive in my opinion. Over $1200 for a less then $400 part and 1 hour max, 30 minutes to review and provide estimate and 30 minutes to install it next day. So over $800 for labor and other administrative expenses they claim ridiculous. Next time I'll shop around
I give my experience with Archer Plumbing, 5 stars. Our technician, Andy, was courteous and knowledgeable. He completed the job of replacing our hot water heater without incident. He left our laundry room as clean as it could be! Our hot water is now working perfectly:)
what a rip off 150 just to come out 600 to snake a drain dont call them call aj Perri 150 to unclog at 2am on in Sunday.
Andy Viox was pleasant and professional. Explained details of our plumbing issue before we gave the go-ahead. Completed quickly, and cleaned area after his work.
Mike was courteous, efficient, and knew his job very well! The work was completed quickly and just as needed. I would absolutely use Mike again!
Best plumbers ever! Came same day as I called with an emergency and diagnosed our problem within 5 minutes and fixed it within an hour and a half! They were so polite and so professional! Will definitely recommend these guys and use them again should a problem arise!
Woke up to a leak in my utility room. I called Archer Plumbing due to their excellent reviews online, and Andy was able to come within a couple hours. He found the problem and fixed it very quickly and efficiently, while explaining what was wrong and what he would do to fix it. I highly recommend Archer Plumbing, and Andy.
Very Responsive, capable & trustworthy. Andy & Joe took care of both my issues quickly & there was a discount for having both jobs done. They were very kind & Andy took the time before commencing the work to explain possible outcomes. They both went the extra mile & helped me understand how to care for things going forward. What more can you ask for? Great guys! Highly recommend Archer Plumb... More
Very Responsive, capable & trustworthy. Andy & Joe took care of both my issues quickly & there was a discount for having both jobs done. They were very kind & Andy took the time before commencing the work to explain possible outcomes. They both went the extra mile & helped me understand how to care for things going forward. What more can you ask for? Great guys! Highly recommend Archer Plumbing! Less
I called Archer Plumbing because of all the great reviews. I can say this company is truly the best service company My family have ever used. From the first phone call to schedule the appointment, the work performed, and the call after the work was done to make sure everything went well was way beyond my expectations. Would definitely use them again.
Called on day and they were there in the next day as promised. They found and fixed the leak I had (which ended up being due a bad job done by the other plumber’s company). Definitely recommend.
Archer plumbing has been our go too plumber for 20 years. John Archer ( my main contact) is extremly knowledgeable and professional in his approach to his clients and his profession. Two days ago, on one day notice , he sent Dave to our house to remove and replace a sink in our powder room. It took him 45 minutes to tear out sink, replace a cabinet sink and install all new fixtures. Last Chris... More
Archer plumbing has been our go too plumber for 20 years. John Archer ( my main contact) is extremly knowledgeable and professional in his approach to his clients and his profession. Two days ago, on one day notice , he sent Dave to our house to remove and replace a sink in our powder room. It took him 45 minutes to tear out sink, replace a cabinet sink and install all new fixtures. Last Christmas Eve our commode broke and John came over and replaced the commode one hour before I had 50 guests to our home. I trust him, i trust his work and I trust his company. It is comforting to know that my family can rely on John Archer and his company. His employees are respectful and professional. Ten minutes after Dave left my home after replacing the sink, I received a phone call from the company asking me if I was satisfied with the work performed. It is very easy for me to highly recommend Archer Plumbing. Joseph Adochio Less
Dave is a good honest plumber. Gave me an awesome estimate!
Can't believe how thorough and detailed these guys are. We just bought a house and needed a bunch of plumbing work. Our home inspector gave us an expansive list which Andy went through item by item. He evaluated it, thoroughly explained what needed to be done (and also IF it needed to be done), gave a reasonable price, and then set to work immediately. I never felt that he was in a hurry or t... More
Can't believe how thorough and detailed these guys are. We just bought a house and needed a bunch of plumbing work. Our home inspector gave us an expansive list which Andy went through item by item. He evaluated it, thoroughly explained what needed to be done (and also IF it needed to be done), gave a reasonable price, and then set to work immediately. I never felt that he was in a hurry or trying to rush out. He was fast, efficient, nice, and super neat. Cleaned up absolutely everything! After he did the work, he went back over each one and double-checked everything. I had another issue and Andy was all over it!! Really, really went above and beyond. I can't recommend Archer Plumbing and Andy enough!!! Love, love, love!!! Less
My hot water tank was leaking and I needed it replaced. After calling a number of plumbers, I read the reviews for Archer Plumbing on Yelp and decided to use them. So glad I did. John arrived soon after my phone call and provided me with an estimate. He and his team (Mike D.) completed the job a few hours later. Great customer service, professional and courteous. Will be recommending them to ... More
My hot water tank was leaking and I needed it replaced. After calling a number of plumbers, I read the reviews for Archer Plumbing on Yelp and decided to use them. So glad I did. John arrived soon after my phone call and provided me with an estimate. He and his team (Mike D.) completed the job a few hours later. Great customer service, professional and courteous. Will be recommending them to others. Thanks Archer for a job well done. Less
Wonderful company! I dealt with three employees who were all extremely professional, pleasant, knowledgeable and clean. They were responsive and reliable, and made a very stressful situation much better. They came highly recommended by many and I can see why... I will definitely recommend them to everyone I know. Thanks for the great service.
We've been in the area for 18 years and wish I found them years ago. They are responsive, polite, clean and honest. Hopefully I won't need them for a long time, but if I do, I won't hesitate to use them again
Dave was incredibly professional. He was patient as I went through five different line items that needed to be addressed, provided his opinion on them, gave a quote and worked on what I asked quite efficiently and under the amount of time I expected. Very courteous and well spoken. I appreciated his expertise and professional manner. I plan on using again in my home for future projects.
Noticed a leak late evening and made a call to Archer assuming I would get a answering service, but to my surprise a live person picked up, and let me remind you it was late evening hours. The person scheduled a service call the very next morning. Had it beeen an emergency they would have come that evening, but I was able to shut off the water And so no need for an emergency call. The plumber w... More
Noticed a leak late evening and made a call to Archer assuming I would get a answering service, but to my surprise a live person picked up, and let me remind you it was late evening hours. The person scheduled a service call the very next morning. Had it beeen an emergency they would have come that evening, but I was able to shut off the water And so no need for an emergency call. The plumber was extremely couteous and professional. Taking special care with my home, such as wearing shoe covers when entering my home, without even being asked. The plumber assessed the issue and explained steps he would would take with his every move, making sure I understood the process and what he was looking for. In the end, he found the issue by eliminating eveey possible issue one at a time, as opposed to just ripping walls apart. Damage was minimal and they were extremely careful and neat. All rubbish was removed and they cleaned the area before leaving. And BTW, their price was very reasonable. This is not the first time I used Archer Plumbing and the experience has been the same each time. I just thought it was about time to share my experience because I know how hard it is to find a good, trustworthy plumber and so I hope this review provides some comfort with selecting Archer Plumber. I can’t say enough about this company and the way it’s run. Outstanding. Less
I had significant unknown problems with the main drains underneath the concrete slab in my basement. It could have been a catastrophe and someone less than honorable could have easily taken advantage of me. They came out within an hour and solved a very very difficult problem honestly. Two very smart plumbers came to my house and used every tool possible to fix this nightmare and actually cleane... More
I had significant unknown problems with the main drains underneath the concrete slab in my basement. It could have been a catastrophe and someone less than honorable could have easily taken advantage of me. They came out within an hour and solved a very very difficult problem honestly. Two very smart plumbers came to my house and used every tool possible to fix this nightmare and actually cleaned up after. Not only was the service extraordinary but I was given an honest reasonable bill. I very rarely review businesses but I felt I had to... Less
Andy was really great and took care of the issues quickly
Called them because I saw their sign on a neighbor's lawn. Called them on Thursday 6pm, they were at my house on Good Friday at 3pm. I had a clogged pipe in the bathroom...yes, pipe, not drain! They came in and quoted me @$250...when they couldn't get it through the bathroom sink, they went under my house to the crawl space...and I mean a CRAWL SPACE, yikes! Twenty minutes later the sink was work... More
Called them because I saw their sign on a neighbor's lawn. Called them on Thursday 6pm, they were at my house on Good Friday at 3pm. I had a clogged pipe in the bathroom...yes, pipe, not drain! They came in and quoted me @$250...when they couldn't get it through the bathroom sink, they went under my house to the crawl space...and I mean a CRAWL SPACE, yikes! Twenty minutes later the sink was working like it never had a clogged pipe. Extremely polite, honest, no crazy quote, reasonable and friendly. I'll be using them again for another project. Thank you again!! Less
Plumber came when he said he would. He did an excellent job of explaining to us what was needed. Proposed a very cost saving solution to our bathroom fixture problem. The owner in the office even took my call immediately to be sure I was satisfied and understood the solution to the problem. Archer Plumbing is a very ethical, knowledgeable and professional organization. You won’t find a more resp... More
Plumber came when he said he would. He did an excellent job of explaining to us what was needed. Proposed a very cost saving solution to our bathroom fixture problem. The owner in the office even took my call immediately to be sure I was satisfied and understood the solution to the problem. Archer Plumbing is a very ethical, knowledgeable and professional organization. You won’t find a more respectful and kind team. Less
Recently bought a house and experienced my first situation where we needed a sump pump. Archer was quick to come out and assess the situation in my basement. They provided a fair quote and had the appointment setup with the week. The employees themselves are friendly, professional and take care in the work they're doing. They'll be my go to for all future plumbing/heating needs.
I must say I was really impressed with the service from Archer Plumbing. From the first contact with Danielle in the office to Mike the plumber who saved the day. Very professional every step of the way. I highly recommend Archer Plumbing.
One of the owners came back twice free of charge after a minor mistake was made. Coming from the service industry myself, this was great customer service. They were on top of my issue, followed up and were extremely friendly - even the woman in the office. I would certainly use again!
We had a an overflow in our upstairs bathroom and it leaked through our kitchen ceiling. John G was so quick and knew exactly what the problem was. He fixed our problem quickly and efficiently. He even gave us guidance one how we could get our ceiling fixed and replaced for the lowest cost! I used archer plumbing when I initially moved into my condo and they have never disappointed! I would recom... More
We had a an overflow in our upstairs bathroom and it leaked through our kitchen ceiling. John G was so quick and knew exactly what the problem was. He fixed our problem quickly and efficiently. He even gave us guidance one how we could get our ceiling fixed and replaced for the lowest cost! I used archer plumbing when I initially moved into my condo and they have never disappointed! I would recommend them for any plumbing repair! Thank you John G and thank you archer plumbing! Less
Very knowledgeable and honest. He asked us many questions to find the cause of leak.
We have been looking for a plumber in East Brunswick, and after reading reviews decided to contact Archer. We were not disappointed! We made the appointment for them to come and do the work we requested. Andy showed up on time, was courteous, professional and answered our questions willingly. He completed the job and the price was very fair. After much searching, we have found our plumber! ... More
We have been looking for a plumber in East Brunswick, and after reading reviews decided to contact Archer. We were not disappointed! We made the appointment for them to come and do the work we requested. Andy showed up on time, was courteous, professional and answered our questions willingly. He completed the job and the price was very fair. After much searching, we have found our plumber! Thanks Archer and Andy. Less
I used archer plumbing for my leaking ceiling today. They were awesome , they were very prompt with there call back. Came within the hour and found the problem right away. Andy the plumber was great , left the place spotless. Would def. recommend them. Even Danielle in the phone was very courteous. Thank you so much. You guys get a �
The best service I've received by any business. In extreme cold we received prompt attention to our problem. Very clear in what they were going to do. Two servicemen and a helper were just wonderful to deal with. My new plumber for life! Prompt, honest, reliable and pleasant.
We had an issue at our laundromat in Park Plaza. Archer plumbing came immediately, delivered amazing service and price was completely fair!! Would recommend them to all!
Thank you for coming out last minute to install a new hot water heater when ours died We are so grateful, as we were leaving for vacation the next day !!!!
I must have got lucky. Picked Archer Plumbing randomly and they worked out great. Replaced an almost 70 year old bowl and sink and pipes and valves in my basement, all for a very reasonable price.
Called on a Monday morning, and Little John showed up within an hour. He unclogged our toilet quickly and efficiently. Very friendly, neat, and reasonably priced!
Our original quote was $1890 to replace a waste pipe. Our original request was very specific: We are under contract on the home and need to only to repair or replace a cast iron waste connector pipe located in our basement. All parts of the system were clearly visible during the time of the quote, so there were no hidden pipes. They left us in the dark about the project and the growing costs aft... More
Our original quote was $1890 to replace a waste pipe. Our original request was very specific: We are under contract on the home and need to only to repair or replace a cast iron waste connector pipe located in our basement. All parts of the system were clearly visible during the time of the quote, so there were no hidden pipes. They left us in the dark about the project and the growing costs after my repeated requests for an update at several points throughout the day. I was told several times "let me finish this up and then we can discuss costs". This is unacceptable behavior! A kitchen line had come unglued at a connection point and needed to be repaired. My wife was told, "Don't worry about it, I'll fix it and take care of you on the price". After this point is when the project went way beyond our approved scope. The servicemen took it upon themselves to start pulling out the cast iron pipes connected to first-floor toilet and replace the flange and all other parts without informing my wife. When I arrived home I introduced myself and asked for an update and any change in cost. I was not looped in that the price was going out of the original estimate. As mentioned before I was told "let me wrap this up, then we can discuss", but it was never discussed until after the unrequested/wanted work was completed. When I began asking questions, the answers to me were suspect, as Dave from Archer had previously looked at the same exact plumbing lines and the same toilet in the first-floor bathroom and determined they were not leaking. The project was already far beyond the original scope and all the original lines had been cut or pulled, and yet we had not been informed of a price change or consulted in how we wanted the technician to proceed. If at any point we had been informed of the astronomically growing price, or asked about replacing the toilet flange, sink, toilet in line, or any of the other items that were done without our approval, we would have told them to not continue to go beyond the scope! Only after the project was completed was I told about a "leaking sink line", which never had an issue with and had passed several inspections, a leaking toilet line, a leaking toilet connection. None of these had ever been an issue before, nor did they show signs of moisture prior to the work being done on 7/17. They have been checked by not only an Archer plumber but also a home inspector, and no issues were previously noted. I informed the technician that he was more than double the original estimate and his only answer was "It got complicated in there". Several times I heard him reprimand his apprentice for "wasting time", "moving but not doing anything", and "not speeding up the job". I believe that this apprentice may have caused damage during the job and I am being charged for his errors. After trying to figure out how I was being charged I was blown away that I was being charged more than $420 per hour for labor? There was no itemization of the cost of the parts used, nor was I told exactly how the $3890 was arrived at, after the $1890 estimate. Additionally, the job was not done correctly. Where there was no leak before Archer's service, there is now a leak. This required me to hire another plumber to repair this leak. Thankfully my neighbor was excellent at plumbing repairs and fixed the issue and didn't charge me! After work was completed I was bullied with many phone calls because I only paid the original quoted amount and told them I would get back to them about any amount above the original quote. The phone calls and messages became increasingly threatening around "collections" and attempting to derail the sale of my home that was in progress. This was less than 2 weeks after the job was completed!!! I have since moved out of the house and had a few months to reflect on how much more stressful Archer Plumbing made the sale of my home. If you are looking for a plumber in East Brunswick, I would avoid them at all costs! Less
I called this company for the first time yesterday. They came within a few hours. The repair was minor and the charges reasonable. They will be my go to plumber in the future. Highly recommended.
Used Archer plumbing for my 40gallon water heater. They handled all the permits with the township, the work was done neat and clean and the price was good
Honest, professional, clean, on time. A Great price. What else can I say about them. Job well done and thank you. I will highly recommend you guys to everyone.
I had a problem with water overflowing from the sink in the basement. They came in, diagnosed the problem correctly, and did a great job implementing a solution at what I thought was a very generous price. I've had my basement flood twice due to the drainer/pump not working properly and I had trouble sleeping at night whenever I had the washer running. Now, I can finally sleep at peace without ha... More
I had a problem with water overflowing from the sink in the basement. They came in, diagnosed the problem correctly, and did a great job implementing a solution at what I thought was a very generous price. I've had my basement flood twice due to the drainer/pump not working properly and I had trouble sleeping at night whenever I had the washer running. Now, I can finally sleep at peace without having to worry. After they were done with the installment, I asked them for few additional favors and they happily accommodated my requests at no additional cost. I highly recommend them. Less
Top-notch!
Good experience using their services. Being a newly single woman, I had no clue what to do when the bathroom kept overflowing with water. Archer plumbing came quickly once I requested an emergency service. I do wish the "after hours" pricing was discussed with me after I asked about the different service call pricing. But all in all, I did expect to pay a heavier price for quick service. They arr... More
Good experience using their services. Being a newly single woman, I had no clue what to do when the bathroom kept overflowing with water. Archer plumbing came quickly once I requested an emergency service. I do wish the "after hours" pricing was discussed with me after I asked about the different service call pricing. But all in all, I did expect to pay a heavier price for quick service. They arrived in approx. 30 mins, took about 45mins-1 hour and everything was fixed. The plumber was experienced and friendly. I would absolutely use their services in the future. Less
Disappointed that we were not able to use them. I called and asked for help to install an under the sink water filter. Despite their website saying that they serve Middlesex and Monmouth Counties, we were told that they specifically do not serve New Brunswick and Perth Amboy (which also happen to have the highest Hispanic populations in the county) because they had "issues with parking" and their... More
Disappointed that we were not able to use them. I called and asked for help to install an under the sink water filter. Despite their website saying that they serve Middlesex and Monmouth Counties, we were told that they specifically do not serve New Brunswick and Perth Amboy (which also happen to have the highest Hispanic populations in the county) because they had "issues with parking" and their trucks have sustained damage in the past. We assured them that we had a driveway so they wouldn't have to worry about parking on the street, so I don't know if there is another concern with our town he declined to tell us about. Less
Disappointed that we were not able to use them. My husband called and asked for them for help to install an under the sink water filter. Despite their website saying that they serve Middlesex and Monmouth Counties, we were told that they specifically do not serve New Brunswick and Perth Amboy (which also happen to have the highest Hispanic populations in the county) because they had "issues wit... More
Disappointed that we were not able to use them. My husband called and asked for them for help to install an under the sink water filter. Despite their website saying that they serve Middlesex and Monmouth Counties, we were told that they specifically do not serve New Brunswick and Perth Amboy (which also happen to have the highest Hispanic populations in the county) because they had "issues with parking" and their trucks have sustained damage in the past. We assured them that we had a driveway so they wouldn't have to worry about parking on the street, so I don't know if there is another concern with our town he declined to tell us about. Less
These guys have been around forever and do an amazing job! John is extremely personable and you can tell he really cares about doing right by all the people he works with. Highly recommended.
Best service, thorough, prompt and courteous staff.. will strongly recommend for the services
Awesome.....Awesome......Awesome service from these guys. We live in Old Bridge and had a backup with the main line to the sewer. They came at the drop of a hat the first night and made sure everything was clear. Two nights later we did have a back up, they came that night and did an amazing job with clearing the line and found the cause of the problem. They weren't going to charge us anything bu... More
Awesome.....Awesome......Awesome service from these guys. We live in Old Bridge and had a backup with the main line to the sewer. They came at the drop of a hat the first night and made sure everything was clear. Two nights later we did have a back up, they came that night and did an amazing job with clearing the line and found the cause of the problem. They weren't going to charge us anything but we were so happy with there service, professionalism, and thoroughness we gave them a nice tip! Great guys highly recommend and will be our first call. Thanks again gentleman Less
We have used Archer Plumbing many times, from small jobs to major ones. They have done everything from run our natural gas line out from the house and under the deck, to installing a new toilet, to unclogging shower drains. They are always friendly, professional, and reliable. I also love that they are a local, family-owned and operated company. They are my go-to plumbers, and I absolutely recomm... More
We have used Archer Plumbing many times, from small jobs to major ones. They have done everything from run our natural gas line out from the house and under the deck, to installing a new toilet, to unclogging shower drains. They are always friendly, professional, and reliable. I also love that they are a local, family-owned and operated company. They are my go-to plumbers, and I absolutely recommend them to anyone looking for a trustworthy plumbing company. Less
VERY UNPROFESSIONAL
Promptly answered my call for a ceiling leaking. Fast, efficient and so nice. Found my problem and all taken care of before other plumbers I had called even got back to me. Clean and neat - brought his own drop cloth and very little mess. Andy kept offering to vacuum but I said I would take care of it :) Highly recommend
Wonderful and fast experience to fix a rectifying and unforeseen plumbing emergency. Definitely recommending to family and friends.
$400 to fix a clogged toilet. After the tech finished he insisted on going to the basement where he he tore down all competitor stickers from the hot water heater and furnace and replaced with theirs. Really? Update a year later - just found another of their sticker INSIDE the toilet tank.
The owner John is extremely honorable and fair. This is one of those family businesses that have been in the area forever and just do a fantastic job. I'd recommend Archer Plumbing to anyone who wants quality service and respect.
Best service company my family ever used. I love that they are family owned and operated.
Very thorough and professional, as well as following up on after service call.