based on 43 reviews
I would never hire this company again! We hired on 2/1/23 and signed a contract to repair roof damage. We have had multiple leaks in the same spot since we hired them. They failed and did an ineffective job. On 1/9/24 we had water leaking from the same exact area hired to repair in roof, it had only been 11 months since hired for the initial repair, see photos. We requested corrections for the ro... More
I would never hire this company again! We hired on 2/1/23 and signed a contract to repair roof damage. We have had multiple leaks in the same spot since we hired them. They failed and did an ineffective job. On 1/9/24 we had water leaking from the same exact area hired to repair in roof, it had only been 11 months since hired for the initial repair, see photos. We requested corrections for the roof to the owner, Mr. John Marroni however refused. They did a terrible job and we spent thousands of dollars and they didn't do it correctly. Have to hire a new roofer and mitigation services within less than a year of repair. Less
A disused water line decided to leak and flood part of our kitchen over Christmas. Our plumber suggested we get in touch with National Restoration. They came the same day and the “journey” began. Their rep, Mark, was excellent. He helped us navigate everything with the insurance company and, once restoration work began, checked in regularly. A team was immediately sent to remove the damaged plast... More
A disused water line decided to leak and flood part of our kitchen over Christmas. Our plumber suggested we get in touch with National Restoration. They came the same day and the “journey” began. Their rep, Mark, was excellent. He helped us navigate everything with the insurance company and, once restoration work began, checked in regularly. A team was immediately sent to remove the damaged plaster wall and hardwood floor. Restoration was done by a true professional, John, who did beautiful work. We truly recommend National Restoration. They make a frustrating situation so much easier to deal with thanks to their professionalism and knowledge. Plus, they’re just really nice people! Less
National Restoration saved me from a house fire disaster. They handled everything from insurance to restoration with professionalism and compassion. They restored my house to its original condition and made me feel safe and taken care of. They are the best in the business and I highly recommend National Restoration. Thank you for giving me back my home and my peace of mind.
A huge thank you to this team! National Restoration showed out in their water damage cleanup in my house. From every step in the process their communication was one a kind. They did a great job, and i give a recommendation to anyone looking for support and impressive restoration services to contact National Restoration!
A huge shout out to this team! National Restoration excelled in their water damage cleanup for my basement! From the water extraction to the thorough drying, their communication and efficiency were outstanding. A job well done, and a strong recommendation to anyone looking for support and impressive restoration services for their tough situations.
I have used National Restoration and multiple sites over the past two years. Staff is very attentive and always on time. They go above and beyond.
Julia has been nothing more than wonderful and keeping everything on track. Completely recommend.
Love how this company is fast, efficient, they communicate every step of the way and alleviated the stress of a flood! They cared about our belongings as if they were their own and showed true compassion. Thank you!!!
The team at National Restoration was top notch. We had a sewage back up at the facility I work at which affected the bathroom and eating area for our employees. As soon as the owner John recognized the impact the issue was having on our employees he brought together resources after hours to have the issue resolved. When the team left the area was fully sanitized and looked better then I had ever... More
The team at National Restoration was top notch. We had a sewage back up at the facility I work at which affected the bathroom and eating area for our employees. As soon as the owner John recognized the impact the issue was having on our employees he brought together resources after hours to have the issue resolved. When the team left the area was fully sanitized and looked better then I had ever seen. Top notch company all around. Highly recommend. Less
National restoration was a wonderful company to work with. They came out to remediate water damage in a Sunday, worked with our insurance company to get us the full amount for our loss, and worked quickly and effectively to restore our home. I highly recommend them.
Mark went above and beyond to help with the restoration process and dealing with the insurance company. He was there to answer any questions and resolve any issues. I highly recommend them.
Mark and his crew came out to my house within an hour of coming home to a disaster. The plumber I called told me to call them because of the extensive damage. I’m glad I did. They were quick, skilled and courteous.
I am very impressed with their professionalism and work. I highly recommend to anyone who is looking for a first class and professional cleaning and restoration related to disaster associated accidents. One of the best customer service.
As a new homeowner, I didn't know what to do when we had a leak from our tub flood our ceiling. Jules has been amazing helping me navigate this process. She and the team have been extremely responsive and quick helping me repair my home!
Very good service , Julia is excellent to work with. I would reccomend to my friends!
National Restoration walked us through every step of the restore process with courtesy and professionalism. Mark was great to work with and the craftsmanship of rebuild was top notch.
I had leaking and ceiling damage. Natural restoration came out within 30 minutes. Jules was my Contact person and walked me through everything. Would recommend these guys for services!
John Marroni has been so kind and helpful. We had a fire in a commercial building and since John came on board We have had no worries. He has helped in ways I wasn’t sure if I should ask him to. He is very knowledgeable on remediation and reconstruction. Also if he’s not sure he knows someone who will. We are so Thankful for John his crews and all he has done for us Ross and Siobhan Wright
John and his team are quick and professional. We have been using National Restoration for decades for our many needs ranging from roofing to total flood cleanup/restoration. Their pricing is competitive and no job is too big or too small. I cannot recommend National Restoration enough!
I purchased a house from an estate that used national restoration to do almost a complete rebuild. (Burnt to the foundation) The house initially looked pretty decent, but then again so does pretty much all new construction. After being in the house over a year now, I can say that quality control is a big issue with this company. The workers or subcontractors they used were either unskilled, in a ... More
I purchased a house from an estate that used national restoration to do almost a complete rebuild. (Burnt to the foundation) The house initially looked pretty decent, but then again so does pretty much all new construction. After being in the house over a year now, I can say that quality control is a big issue with this company. The workers or subcontractors they used were either unskilled, in a hurry or just had no pride in their workmanship. Not much is square, level or plumb in this house. The drywall installation and finishing is mediocre. (Gouges, bulging and poor finish) With that being said, obviously the paint didn't turn out well either. My kitchen tile floor developed a 5 ft long crack. Also I now have several tape seam cracks forming on my ceilings) NONE of the doors in the entire house were installed correctly. The grout in the kitchen and bathroom tile leaves a lot to be desired. I have numerous missing shingles and improperly set nails on my roof. The two rooms on the left side of the house are possibly improperly insulated as they are many degrees cooler in the winter than the rest of the house. Keep in mind there are numerous other issues that I have already repaired or have not even mentioned due to space limitations here. National did come out once to do warranty repair on the siding, flashing and rain gutters. It took a ridiculous number of phone calls to get even that done. I still have issues with wasps getting into the attic due to the poor flashing and soffit work. Additionally the down spouts leak in multiple areas after the " warranty " repair. I invited the owner of the company (John) out to come tour my house but he never showed up. I am slowly working on repairing some of these issues myself as it make me unhappy to see these defects on a daily basis. Should I have purchased the house? Maybe not, but lessons learned. All in all, if you are looking for a quality fire restoration from a detail oriented company, I would skip national. Less