based on 47 reviews
Stephanie was so helpful every step of the way
In Regards to Stephanie Cano, she is a very kind person who treats others with great respect and dedication, she was always there to answer my questions and concerns whenever I need her help, in conclusion she is a respectful, responsible person. Sincerely, Elmer Pacheco and Rudbi Silva Morales
I had a great experience working with Ramona property managers. Stephanie made the process so smooth. Any question I had she would gladly answer it. She was so helpful and nice which I appreciated. Thank you !!
Ramona property did an awesome job throughout my entire rental process. Stephanie was very kind, helpful and informative and was always happy to be available anytime I had a question about the application process. She really made the entire process so easy.
Ramona Property Managers made moving very easy, answered all our questions, and always responded in a timely manner. Thanks Stephanie, Shannon and the team!
Stephanie was very detailed in explaining the rental process and setting clear expectations every step of the way. Communication throughout the entire process was excellent.
Excellent service! Ramona Property Managers has managed two of my residential rentals for over 10 years. They are responsive, professional, and very trustworthy. I appreciate Ken and Katherine, and all of their hard working office staff. You will be in good hands as a tenant or owner with RPM.
Glad to have such a business so close to my home .
Very responsible and responsive customer service! We got our deposit back in full after our lease ended.
Stephanie was so helpful through the whole process from start to finish . We have had a few issues with place and they are getting resolved in a timely manner which we are very grateful for :) . We definitely recommend Ramona Properties made us very comfortable .
I had such a great experience with Ramona Property. Stephanie made me feel comfortable, she was so friendly and sweet. She really made me feel like she wanted the best for me and my family. I do not have any complaints. They were wonderful.
We have been using the property managing services for many years and throughout all this time have always been treated with courtesy and professionalism. Mr. Ken Ferreira and his staff have always been efficient, helpful, resourceful and most importantly attentive to our needs.
I just want to say thank you so much for all your help, with helping me and my family to get our new place🥰
Ramona Property Mangers are very professional, helpful and kind. I recently started renting with them, with Covid-19 going on there is no contact and the process is super easy. They are very helpful with any questions or concerns you may have. I mainly worked with Karina which is the receptionist and leasing coordinator Stephanie Cano. Very good service. Thank you so much ladies your help is ver... More
Ramona Property Mangers are very professional, helpful and kind. I recently started renting with them, with Covid-19 going on there is no contact and the process is super easy. They are very helpful with any questions or concerns you may have. I mainly worked with Karina which is the receptionist and leasing coordinator Stephanie Cano. Very good service. Thank you so much ladies your help is very much appreciated! Less
My boyfriend and I were having a hard time finding a place for our little family to live. Like a lot of people in the market, we were beginning to feel like nothing more than a number value on a renter’s application. We felt drained and discouraged. That is until we met with Ramona Property Managers. From the very beginning, Ramona Property Managers treated us like real people. We weren’t just o... More
My boyfriend and I were having a hard time finding a place for our little family to live. Like a lot of people in the market, we were beginning to feel like nothing more than a number value on a renter’s application. We felt drained and discouraged. That is until we met with Ramona Property Managers. From the very beginning, Ramona Property Managers treated us like real people. We weren’t just objective numbers on a piece of paper. We were a family who was looking for an opportunity to grow. They spoke to us with respect; They shook my five-year old’s hand; They went to bat for us. We still had to jump through some hoops because the nature of my boyfriend’s work is so unique, but Ramona Property Managers gave us hoops to jump through. They gave us a chance. Throughout our application process Corinna, Ken, and Stephanie were prompt, direct, and helpful. They made us feel like real people, and we couldn’t be happier with our new place and such wonderful service. Less
Karina the receptionist was very nice and helpful. She answered all of our questions and made the application process fast & easy!
Ramona Property Managers and Kenneth Ferreira and staff are highly recommended by Turchetta Properties. We used RPM from 2015 until Oct 2019. This team was excellent throughout the years and fixed any issue that came up very quickly. An example: We had a gas line break and this team fixed it immediately in the middle of the night. This team remodeled houses, at or under budget. This team is an ex... More
Ramona Property Managers and Kenneth Ferreira and staff are highly recommended by Turchetta Properties. We used RPM from 2015 until Oct 2019. This team was excellent throughout the years and fixed any issue that came up very quickly. An example: We had a gas line break and this team fixed it immediately in the middle of the night. This team remodeled houses, at or under budget. This team is an excellent liaison between ownership and tenants. Never had any issues. Anything that came up, like standard maintenance issues, was fixed immediately. Unfortunately, we had to move out of CA and into another state. I would take this team with me if I could. We used RPM from 2015 to Oct 2019. A 5 star, excellent service, Management company. My name is Mark Turchetto and I highly recommend Kenneth and his team. They get things done. Less
I love the listing Ramona Property has to offer, but out of the 5-6 listing I've tried to contact I've never gotten any response. I get the same "Thanks for calling Rently" message and that is where all my inquires have halted. I've downloaded and applied to the Rently website and app that Ramona Property uses for their listing. The website refers me to the property phone number which leads me ba... More
I love the listing Ramona Property has to offer, but out of the 5-6 listing I've tried to contact I've never gotten any response. I get the same "Thanks for calling Rently" message and that is where all my inquires have halted. I've downloaded and applied to the Rently website and app that Ramona Property uses for their listing. The website refers me to the property phone number which leads me back to the "Thanks for calling Rently" message. It's a head to navigate and frustrating as a future tenant. Now when I see a listing that reads Ramona Property I have to disregard and move on knowing that I would not be able to get in contact with anyone. If a rep from Ramona would love to prove me wrong and get in contact with me regarding listings in the El Monte area I am more than willing to give Ramona Property another try. Less
I came to return an application. First the lady Karina who sits at the front desk is very unprofessional. Her body language consist of eye rolling and frowning. When you deal with the public you are supposed to be friendly and help people with their needs not roll your eyes and look as if you are disgusted with their presence. I also noticed that they are racist. They don’t have any African Ameri... More
I came to return an application. First the lady Karina who sits at the front desk is very unprofessional. Her body language consist of eye rolling and frowning. When you deal with the public you are supposed to be friendly and help people with their needs not roll your eyes and look as if you are disgusted with their presence. I also noticed that they are racist. They don’t have any African American tenants. I thought Latinos loved black people. I guess I was wrong, it’s unfortunate. I wish racism didn’t exist but it obviously still lives at RAMONA PROPERTY in Elmonte Ca. They are not considerate nor are they professional. Less
So Friendly The Really Did All They Can To Help Me And My Kids Get Into Our New Home , Stephanie Cano Is So Loving And Caring And Very Understandable
Way better than pama managment in every way it may be hard to get in with them but at least u know u got neighbors u AIN'T got to worry about and the places they rent are in the best condition they just dont take ur $ n kick u out like all this managment places do
I was a walk in and seen a 2 bedroom but it was to small but Karina was very awesome super friendly and very nice.
My experience with Ramona Property Managers is one of the best property management company experiences I’ve had. They are professional, thorough, respectful, personable, and very responsive. My maintenance requests are handled promptly. Our home is wonderful, and RPM is just our style. Highly recommended!
Great preparations when moving in but there has been a lot of miscommunication between the office and maintenance. First day I moved in, Kenneth made sure my apartment was clean and everything was properly working thoroughly, very nice guy. Once inspection was done, he asked for reparations in the bathroom and took a little over a week to get it fixed, but nothing that needed immediate attention.... More
Great preparations when moving in but there has been a lot of miscommunication between the office and maintenance. First day I moved in, Kenneth made sure my apartment was clean and everything was properly working thoroughly, very nice guy. Once inspection was done, he asked for reparations in the bathroom and took a little over a week to get it fixed, but nothing that needed immediate attention. At he moment my sink in the kitchen and bathroom are clogged. Office responded immediately but plumber is still MIA. I can only suggest that RPM should have their own maintenance crew. Thank you for your attention. Less
I would like to express my extreme satisfaction with how Ramona Property Management has handled my rental properties.They have provided me with excellent maintenance,response times and concise statements.The staff has always been very courteous and have answered any questions I've had promptly. I would highly recommend them to anyone requiring a superior property management company. Property ... More
I would like to express my extreme satisfaction with how Ramona Property Management has handled my rental properties.They have provided me with excellent maintenance,response times and concise statements.The staff has always been very courteous and have answered any questions I've had promptly. I would highly recommend them to anyone requiring a superior property management company. Property Trustee , Richard Reid Less
All you have to do at your office or via phone is install a computer to ask two simple question and one answer "what is your annual income?" And "how many people?" And answer "you not approve", and give no more options, no more help just say "BAY" . It is the form your human secretary works, instead to help me to find the best place she only look at me with grumpy face.
Beware. Terrible company. They will throw you out on the street for no reason at all. Even if you pay on time every month. Horrible management.
Thrush company. You should to change ur worker over there. They don't know how to open mouth to talk nice to customer. Don't know only collect money from custmer, but they don't know how to me real estate agency. Don't know how to talk to costumer and explain to customer. And u shloud to have phone number for customer to complain about ur worker.
Trash company. Bad management team