based on 68 reviews
I highly recommend pest in the city, Andy was able to come by my home within a few days of calling and was professional and helpful with our cockroach problem. He was very friendly and had great communication making it a very easy and non-stressful process!
Andy was very responsive and easy to work with. He was able to come by faster than any other company, and was very knowledgeable and professional. Very happy with the service. Thanks!
Best pest control in the city! The guy was super helpful and got rid of the mice in a very efficient way
I've got a bit of a bug phobia, so I must have been a raving derelict when Andy showed up to deal with our bed bug problem from Pest in the City. Super nice guy, would definitely hang out with if he wasn't the busiest guy in the world. I mean, he must be: Not only did he do 3 visits for the price of one, (An initial treatment, second treatment after we bought our bedframe, and a third follow u... More
I've got a bit of a bug phobia, so I must have been a raving derelict when Andy showed up to deal with our bed bug problem from Pest in the City. Super nice guy, would definitely hang out with if he wasn't the busiest guy in the world. I mean, he must be: Not only did he do 3 visits for the price of one, (An initial treatment, second treatment after we bought our bedframe, and a third follow up inspection of the affected area) but he immediately answered all of our questions via text. And let me tell you, there were a lot of questions. Not only was I texting him questions, but so was my partner. I don't know how he dealt with us so professionally, but I definitely felt like we were going to fix our bug problem once he came by instead of the dark black pit of despair I was falling into prior to his visit. Oh, and the best part was that a day after we identified our bug problem he was able to come by. We called every single exterminator in the city and the soonest one of them could come by was a week later. Not only was Pest in the City the fastest, they were also apparently the cheapest! Great response, great value, great guy. When I invariably spill a glass of grape juice, put a cardboard box on top of it to hide my handywork, and attract a horde of ants, Pest in the City will be the company I call. Thanks for the help guys! Less
Andy was professional, timely and friendly. He cured our pest problem in a week.
Pest in the city is polite kind and does the job throughly , I am beyond impressed with their service and would recommend too any one thanks so much! Emma Gill
Andy is a pleasure to work with and very professional. He did a fantastic job on our carpenter ant infestation. Highly recommend his expertise and services.
Professional, thoughtful when considering option and good follow-through are important in this business, and Andy delivers on all fronts!
I'd definitely recommend Pest in the City. Quality service and the staff was knowledgable and professional! At a friends place we discovered a severe rat problem and I called several companies to help. Pest in the City was the first to call back. Andy took the time and provided us some advice already on the phone and gave us an appointment for an assessment really quickly. The assessment itself... More
I'd definitely recommend Pest in the City. Quality service and the staff was knowledgable and professional! At a friends place we discovered a severe rat problem and I called several companies to help. Pest in the City was the first to call back. Andy took the time and provided us some advice already on the phone and gave us an appointment for an assessment really quickly. The assessment itself was really professionally done, he identified several entry points of the rodents and gave lots of advice what we can do in addition to his services. We hired him for a weekly service for 6 weeks. He was always punctual, reliable, professional and happy to be of service. Less
We had James in to spray for ants over the last couple of years and I was blown away by the quality of the service. I was a little late for our first meeting and while he patiently waited, he inspected the exterior of our home and had sorted out where the ant nests were and how we needed to go about extermination. I was skeptical, after an experience with another company, but he really seemed to... More
We had James in to spray for ants over the last couple of years and I was blown away by the quality of the service. I was a little late for our first meeting and while he patiently waited, he inspected the exterior of our home and had sorted out where the ant nests were and how we needed to go about extermination. I was skeptical, after an experience with another company, but he really seemed to know his stuff, so we proceeded. Within one day of spraying the ants were gone. Since then, they have not come back in any significant numbers. Our ant issue had been a frustration for years and to have it so promptly dealt with was just awesome. In addition to being really good at his line of work, James is also a good guy who is easy to talk to and deal with. I highly recommend using this company. Less
Great experience with Pest in the City! Tasha was quick to book us in with James, their structural specialist. He instantly put our mind at ease and provided a guaranteed solution. I highly recommend this company for any pest control needs.
Very courteous, knowledgable, found the carpenter ants quickly and sprayed. Offered yearly rate, and explanation why . I was happy with the treatment of my home.
Last year we had James come to spray for moisture ants in our bathroom. I asked if he could also spray the perimeter for spiders while he was here. James is very kind and easy to speak to. The ants were gone and for the first time since 2007 I didn't see the pesky wolf spiders. For the first time I was not stressed about the spiders and it felt great. Our ants have reappeared and I quickly calle... More
Last year we had James come to spray for moisture ants in our bathroom. I asked if he could also spray the perimeter for spiders while he was here. James is very kind and easy to speak to. The ants were gone and for the first time since 2007 I didn't see the pesky wolf spiders. For the first time I was not stressed about the spiders and it felt great. Our ants have reappeared and I quickly called James again. Had him come back and spray again as well as the perimeter for spiders again. I am sure I will be calling again next year as we live in a rainforest. Best money I have spent. I love having the feeling where I am not constantly "looking" for insects. I only wish I started years ago. Thank you James and Pest in the City for giving me peace of mind. Less
Frienldy, great service, and very knowledgable. Highly reccomend.
I had a carpenter ants getting into my house. I called for an appointment and was prepared to pay the larger amount for a year's service with follow-up visits. The pro that came to my house arrived on time and suggested that the problem would likely be addressed in a single visit and if not, the cost would be put towards the larger amount. Sure enough, the ants were gone within a few days. Nearly... More
I had a carpenter ants getting into my house. I called for an appointment and was prepared to pay the larger amount for a year's service with follow-up visits. The pro that came to my house arrived on time and suggested that the problem would likely be addressed in a single visit and if not, the cost would be put towards the larger amount. Sure enough, the ants were gone within a few days. Nearly 3 months later the property is still ant-free! I will definitely have this company come by for yearly visits. It is money well-spent and supporting a local business! Less
We had a terrible infestation of carpenter ants in our house and it became worse when I discovered the location and disturbed the nest. I had also found two remote nests outside away from our house from following the trail of ants and found out my neighbor had actually traced the same nests from his own house as he is having an infestation within his own home as well. I made the call and James ... More
We had a terrible infestation of carpenter ants in our house and it became worse when I discovered the location and disturbed the nest. I had also found two remote nests outside away from our house from following the trail of ants and found out my neighbor had actually traced the same nests from his own house as he is having an infestation within his own home as well. I made the call and James came out and sprayed out the nest area as well as the rest of the house inside and out around the perimiter. 2 days later we were completely ant free! It has been a month now. James is due back to respray later today as a follow up. In the past we have tried a couple other companies with little to no results. I would highly recommend James. Very knowledgable and communication has been exceptional! My neighbor is still currently having an infestation! Less
We are dealing with some pest issues at our business and so far the situation is being handled with professionalism and great efficiency. We are pleased with James' etiquette and care for our issue. We look forward to continue having a positive business relationship.
We just had James come out and take care of a wasp nest that was starting to build up. He also went above and beyond and scoured the property to determine if there were other issues developing. He is a wealth of information, very professional and will definitely refer him whenever I can. Top notch service from this company!
In the presence of wasps I become paralyzed with fear, so when it was becoming obvious that nests were forming around our character home in Oaklands I knew I had to call someone in. Pest in the City were AMAZING! Not only did the administrator booking our appointment suffer through (and kindly have ALL the answers to) all my questions, but she provided what turned out to be an accurate AND afford... More
In the presence of wasps I become paralyzed with fear, so when it was becoming obvious that nests were forming around our character home in Oaklands I knew I had to call someone in. Pest in the City were AMAZING! Not only did the administrator booking our appointment suffer through (and kindly have ALL the answers to) all my questions, but she provided what turned out to be an accurate AND affordable quote. When James arrived right on schedule he was professional, respectful of social distancing and incredibly quick. He provided great suggestions for keeping the wasps at bay AND gave some neat tidbits about other critters to watch out for in our area. I will DEFINITELY use Pest in the City again! Less
We are really happy we called Pest in the City! The advice was great and we recommend this business to anyone.
Just had James leave our house after inspecting our attic for a rat problem. He quickly identified 7 spots where these roof rats could enter and sealed them on the spot. He also inspected the perimeter of the house for possible entry points and recommended we cut back shrubs and tress that were touching the house. I also had James look for evidence of carpenter ants and since he could see no acti... More
Just had James leave our house after inspecting our attic for a rat problem. He quickly identified 7 spots where these roof rats could enter and sealed them on the spot. He also inspected the perimeter of the house for possible entry points and recommended we cut back shrubs and tress that were touching the house. I also had James look for evidence of carpenter ants and since he could see no activity felt that we didn't have to do anything at this point. James was very professional, well spoken and knowledgable. He wore a respirator and gloves during his visit and was mindful of physical distancing. He called me an hour before our appointment as he was running ahead of time and offered to come earlier. I really appreciated that. James took the time to explain about the habits of the pests so I could monitor for any further problems. I would definitely recommend using Pest in the City if you're looking for quality service and professional, knowledgable staff. Less
They came and provided a quick and efficient service for our windows that seemed to be inhabited by hornets. Hoping it fixes the problem only time will tell but they give you assurances for 3 months so I’m pretty pleased! Daniel was very professional, wore a mask the whole time and was swift! Thank you. We can’t wait to sit out on our balcony now :)
I was very impressed with this company. They came out on short notice, were very professional and friendly. Competitive rates, highly recommended. Keep up the good work James!
Quick, thorough and professional service.
Super friendly service. Thanks for taking care of my wasp problem!!
When we paid this company $550.00 to come and do an ant service, Daniel's wife said this was a life time guarantee, hence the high cost of service compared to other companies. They now refuse to come and we still have tons of ants, even less than a month after the service NO GUARANTEE until the problem is resolved, which they offered when taking our money. WOULD HIGHLY RECOMMEND LOOKING ELSEWHE... More
When we paid this company $550.00 to come and do an ant service, Daniel's wife said this was a life time guarantee, hence the high cost of service compared to other companies. They now refuse to come and we still have tons of ants, even less than a month after the service NO GUARANTEE until the problem is resolved, which they offered when taking our money. WOULD HIGHLY RECOMMEND LOOKING ELSEWHERE. Less
He was knowledgable, prompt, professional, affordable, and solved my problem. Would definitely recommend their services.
James is super friendly, very professional and extremely helpful. I would recommend him to everyone I know. Thank you so much James for helping us with our spider and ant problems! :)
James was the right person to call, very professional and knowledgeable. Showed up and spotted the problem right away! Of mice and men, man won!! Will definitely call again if any problems with pests. Best in the City! Thanks James!
James is fantastic. Very knowledgeable, kind, easy to be around (and to have in my house). He has a great understanding of bugs and how to keep them out nontoxically and without overkill.
When my tenant found some small beetles in the apartment I own, I needed to take care of the problem immediately. I called 4 or 5 companies in town (on a Sunday), and all of them told me it would take 4-7 days before they had time to come by. I called Pest In The City, who immediately scheduled an appointment for the next morning. They showed up on time, and were able to complete a treatment imme... More
When my tenant found some small beetles in the apartment I own, I needed to take care of the problem immediately. I called 4 or 5 companies in town (on a Sunday), and all of them told me it would take 4-7 days before they had time to come by. I called Pest In The City, who immediately scheduled an appointment for the next morning. They showed up on time, and were able to complete a treatment immediately. My tenant was very pleased, and I am so grateful for their efficient and prompt service! Less
Great customer service! Very punctual and professional.
James was awesome! Thank you for picking the phone up at 7 pm on. Sunday!! He alleviated all my stress and anxiety. Was very professional and kind. Thank you James!
Pest in the city answered the phone at 8:05PM on a Sunday. And was here to preform a carpenter ant inspection the next day at 11AM. The knowledgeable staff, walked around the perimeter of my house and provided me with a detailed report on what the issues may be. We are going to be moving forward with the next steps in eliminating the problem.
James was nice and respectful. He was on time and did a great job on the inspection. He was easy to talk to and explained everything we was doing. I would recommend for all your pesty needs.
Respectful, insightful, patient, knowledgable, educational and quick! If you’re looking for professionals you’re calling the right place .
If I ever have a pest problem again, I would definitely use these guys. Daniel was great, fast, and answered all the questions I had. Great job guys, keep up the good work!! I highly recommend this company to anyone who has a pest problem!!
This is a pro company that follows through. Knowledgeable in their trade and extremely helpful 10/10!
On time and got it done. Big wasp nest... gone!
The team at Pest in the City are simply amazing. They wrote the book on customer service! Fantastic service at very fair prices.
Highly recommended - a very professional and knowledgeable company, with excellent customer service.
Friendly, punctual service and great rates! We battled an ant infestation for months using toxic store bought traps with zero luck. Pest in the City used pet and kid friendly traps and had the ants under control in just a few days! Highly recommend!
I had a large wasp nest the size of a soccer ball and several others on the eaves on my house. I called Pest in the City and they were able to be over that evening and get the job done. Efficient and effective. Communication was excellent. Highly recommend using Pest in the City. Thank you.
Pest in the city = best city. Good Price. Good service. Good good good.
awesome! we had major wasp problems and these guys were here to get rid of things within a couple days! thanks so much. talyn!
Fast and efficient, same day service. Appreciated the information shared regarding how the process worked. Fit us in sooner than expected.
Great service. Fast and efficient. Strongly recommend.
Super professional and everything was taken care of super quickly. James was over and above the call of duty.Highly recommend them.
Good experience with James and Pest in the city. Carpenter ants had taken up in our home. When first outdoor treatment didn’t completely resolve the situation he came and did an indoor treatment and then another follow up with some bait traps, both at no extra cost. Good service and value.
Robert came to our place and treated it for ants. He was very professional and informative. Great service overall, and ants are gone! I give it five stars
I was glad this company was able to provide an organic option to get rid of ants. James was knowledgeable, professional, and efficient. I would certainly recommend this company.
Great service and price
Called Pest in the City early Saturday Morning to deal with a massive wasp nest, they were already in the area and were at my home within the hour to take care of it for us! James was fantastic to deal with!!!
James was great, and very professional! Amazing rates & services
When I contacted these guys they were very professional and the service was amazingly prompt! Price was more than fair and the ant problem that was developing has ceased to exist since the technician came by. I would highly recommend and definitly will use again (hopefully I don't need to though!).
Great service! James was very knowledgeable and professional. Would highly recommend!
Dan has always made us feel comfortable with his honest work ethic and knowledge in Pest control. He is a true professional. He is also very affordable. Great service, great guy!
One of the most friendly businesses I've ever had the pleasure to be a customer of! plus they had the best rate of anyone I could find on the island. I have not had any problems with ants or rats since. 10/10 would hire them again
Quick service, and got the rats taken care of immediately. Last summer they did a great job on the wasps too. Thanks guys!
I've used this company before and there always punctual. That goes a long way for me.
Very prompt service and got the job done.