based on 967 reviews
Eddie came out regardless of the extreme heat he did a great job!!! Would call again for his services.
Hayden is a great guy, you guys must be very proud to have him on your team
Had a great experience with the tech who came out. Explained everything in great detail and left me with no questions. Would recommend to anyone else needing help!
Hayden was awesome very helpful and knowledgeable. Excellent customer service!
Jake was very knowledgeable and helpful and got the job done fast. Will call them first when i need another appliance fixed.
Quick work and knowledgeable. Would recommend.
Eric came to fix our washing machine that refused to power up. He knew exactly what to look for and fixed it in a jiffy. His attitude and experience earned him five stars.
Austin did an amazing job fixing our washer. Quick and knowledgeable. Couldn’t recommend him more
Jake is very quick and efficient in fixing dishwasher and addressing the issues right in the first instance and very customer friendly
I had made an appointment for my LG washer & dryer. The washer has a turn knob that wasn't catching the sensor. I had washed a load early that day. The appointment was between 1pm - 4pm. My dryer wasn't drying or getting hot enough to dry the clothes. They wanted a $170 pay to come out and give a diagnostic. My tech was here almost 1 hour and I was charged $161 for him to say the dryer thermostat... More
I had made an appointment for my LG washer & dryer. The washer has a turn knob that wasn't catching the sensor. I had washed a load early that day. The appointment was between 1pm - 4pm. My dryer wasn't drying or getting hot enough to dry the clothes. They wanted a $170 pay to come out and give a diagnostic. My tech was here almost 1 hour and I was charged $161 for him to say the dryer thermostat had to be reset. And my washer needs a new head board, plus stating my washer needs a new clutch. It would be cheaper to buy a new washer. I thought it was funny since, my washer worked just fine. I didn't ask him to look at clutches or other parts on my washer. Just the turn knob that had been stripped. As for my dryer well he never finish putting the back parts on. I have extra pieces sitting next to my dryer. Yes, the dryer does hot now but it now makes a loud noise and smells like something is burning. I will not recommend. Less
Austin was very knowledgeable and friendly! Great service overall with Zip Appliance. Will definitely use again if need be!
A really good company to call out to come and have something fixed. I had issues with my water heater, come to find out it was a gas issue. Hayden wonderful guy, came out seen a couple issues with my water heater. Very friendly, informative what he was doing on the work and how he was going to go about it. Great guy and company!! I definitely recommend.
Our refrigerator stopped making ice and they came out same day I called. Mitch did an awesome job and was very quick.
Awesome Experience! Hayden took his time with installation, explained everything about the new equipment and took his time cleaning up. Thankyou!! We will be repeat customers if needed 😃
Austin came over and helped out by fixing the washer, in a very quick and professional manner. I would recommend requesting him whenever you need service!
Jake was awesome and very informative!
Great service! Fixed my old reliable washer machine. Would definitely recommend fair pricing as well
Highly recommended this company. Fast, friendly and tells you everything that needs to be done. Will do business with them again if needed.
Hayden was the worker that came out last minute call and completed the job really recommend. 100%
Austin did an excellent job. He made my dryer like brand new again. I would highly recommend this kind of work to all members of my family and friends
Very professional and knowledgeable!! Great guy!!
First impressions are everything 🙌🏽. I got a call stating our repair tech is running late will be in about 530-545pm. 630pm comes around and Hayden shows up. He apologized for runing late and got straight to work. We had our water heater looked at. We also had our garbage disposal replaced. Hayden explained what happened to both and how to properly clean the disposal. It was worth the wait. Hay... More
First impressions are everything 🙌🏽. I got a call stating our repair tech is running late will be in about 530-545pm. 630pm comes around and Hayden shows up. He apologized for runing late and got straight to work. We had our water heater looked at. We also had our garbage disposal replaced. Hayden explained what happened to both and how to properly clean the disposal. It was worth the wait. Hayden is very knowledgeable at his work. He is such a fun, outgoing and positive person. We had great conversation and I hope we can request him for any future repairs. Great service 👏🏾 💯 friendly and professional. Less
Mitch was professional, found the issue with our dishwasher & ordered the part. Awesome!
Hayden responded quickly was very professional had a great attitude
Austin did an excellent job repairing my oven. Prompt clean and polite.
Hayden was fantastic and informative every step of the way. He was on time and the repair was done quickly.
AMAZING SERVICE!! they came out quick and solved our issue fast highly recommend this place Eddie was professional and friendly!
Easy to schedule, they got in next day. Fast and friendly!
Hayden was very quick and efficient! Excellent job!!
The entire process was so easy. Scheduling was easy, technician texts when he's on his way. Billed and paid all from my phone. My mom had a refrigerator that was 22 years old. They were able to do two repairs for under $300. I anm very impressed. A+
Hayden came on time and did a beautiful job and did the job very quickly. He was very respectful of our home and very polite. I would recommend Zip Plumbing and Hayden to anyone looking for a plumbing service.
Hayden did an outstanding job and has such a great attitude. Would ask for him if needed but I think he did such a good job we won’t be needing him to come back anytime soon.
Amazing service. Hayden went above and beyond to help us out. Truly a kind man with a big heart to get the job done!
Very happy with the response time and service from the tech. It took him only just a few minutes to diagnose the problem and he was able to fix the problem next business day.
5/5 stars for technician Austin! He was friendly, knowledgeable, and did the diagnostic and repair fast!
Well good explain, very helpful 👍🏼
Great service.
Jake and Eric came to repair my refrigerator. The compressor had gone out and unit was no longer cooling. They were able to get the part in and get the unit cooling even better than before. Will definitely recommend and refer zip appliance and plumbing for any future repairs. Great job guys, thank you.
Zip appliance repair was great! Mitch was extremely polite and very helpful and not only did he make the repair he cleaned up the small mess that was made. I highly recommend them!
Excellent service on my freezer. He was fast, friendly and knowledgeable. I would definitely recommend them.
Thank you Zip Appliance! And thank you Hayden! The process to get my garbage disposal installed was a breeze! We appreciate the expert installation, recommendations, and support. Highly recommend!
Nice and honest recommendation Thanks
Jake was friendly and fixed my freezer issue quickly. Great service.
Wonderful service once again. Jake was knowledgeable and very thorough. Prompt and professional. ZIP is the only appliance repair company we use and refer.
quick, prompt, and able to fix
Hayden did great service at a fair price and communicated very well
Friendly, clean, quick, reasonable service. Jake impressed with his knowledge and recommendations for future maintenance of our Dishwasher so that we can continue to enjoy it's use without the cost and hassles of replacement. We will definitely put his number in ink for any future appliance service needs.
Great service and fast. Rechecked everything while dissembling and dryer works bar and new. Thank you!
Excellent customer service
I had my water heater break down on me and their technician Hayden came out installed a whole new one I less than 24 hours from when I called. I absolutely love this company. They gave me a REALLY fair price. Their technician Hayden was so professional and respectful. Extremely reliable and great customer service. I will be a customer for life and recommend them to anyone looking for a reliable p... More
I had my water heater break down on me and their technician Hayden came out installed a whole new one I less than 24 hours from when I called. I absolutely love this company. They gave me a REALLY fair price. Their technician Hayden was so professional and respectful. Extremely reliable and great customer service. I will be a customer for life and recommend them to anyone looking for a reliable plumber. I only wish to could give 6 stars. Less
I had someone come out on 5/4/2024 for an estimate to replace a toilet .I was buying the toilet myself. Two guys showed up one said oh this is easy to replace. The both of them stepped outside and said they would come right back to give me an estimate. The cost would be $529.00. Labor work alone for one hour $500. I wanted to laugh.I may be a woman but I'm no fool. They also... More
I had someone come out on 5/4/2024 for an estimate to replace a toilet .I was buying the toilet myself. Two guys showed up one said oh this is easy to replace. The both of them stepped outside and said they would come right back to give me an estimate. The cost would be $529.00. Labor work alone for one hour $500. I wanted to laugh.I may be a woman but I'm no fool. They also asked for a deposit. They are not honest people. Less
Hayden found my pin hole leak. 😁👍 He was great & appreciate the time and thoroughness he took to fix it.
Super informative, polite and wasnt trying to push a sale. Gave us tips on how to do preventative maintenence. Awesome service
Promt courteous and very professional. Hopefully we won't need to call again but if we do Zip Appliance is a good company
Prompt appointment and troubleshoot. Disappointed that a tech has to come out again to install part. I thought tech might carry common parts that typically go bad Sansung model.
Mitch was on time and very professional.
Fast, friendly and professional. Quickly diagnosed the problem with my dishwasher and once the part came in fixed it in less than an hour.
Mitch was very helpful and knowledgeable. He is a great example of the high-quality service at Zip Appliance & Plumbing Repair.
Austin figured out my Maytag washing machine’s problem and fixed it. He is very knowledgeable. The person who scheduled the appointment was friendly and efficient. I will definitely use them again and highly recommend them for any appliance.
A comprehensive explanation of the issues with my refrigerator.
He was very professional
On the phone they were quick and respectful. You have to pay before they come. That’s fine, but didn’t appreciate it when the tech was trying to hustle me. Tried to charge me almost $2000 dollars to change an evap and compressor because of a leak. what’s funny he said he was going to call me for the exact amount and never did. They just took my deposit and when they found out the fridge is past t... More
On the phone they were quick and respectful. You have to pay before they come. That’s fine, but didn’t appreciate it when the tech was trying to hustle me. Tried to charge me almost $2000 dollars to change an evap and compressor because of a leak. what’s funny he said he was going to call me for the exact amount and never did. They just took my deposit and when they found out the fridge is past the warranty date. They ghosted me. I guess they were trying to charge the manufacturer for something that works fine. Called someone else and fixed the leak for $325. He didn’t have to change anything. Less
Loved it!! Super nice and transparent!!
The technician, Mitchell was amazing. He came explained everything, was efficient, and got the job done in no time. I would Zip again: they were quick to get a technician out to the house and they provide lots of support reminders and gave me a two hour service window.
Dryer went out, called on Wednesday, they set me up an appointment for Thursday and he got it fixed quick. Very professional and knowledgeable
Great customer service, very informative and helpful.
Jake from Zip Repair Service was very friendly and professional. He took the time to explain and show me what was causing freezer to not work properly. I will definitely call Zip Repair Service again for any appliance repairs.
Polite, upfront with costs and very efficient visit. Thanks!
Austin provided great service and got our broken oven working again at a fair price. I will definitely be calling Zip again next time something needs repair.
Jacob was fantastic! Very professional and great customer service. Thank You!!
Very professional, answered all my questions. Thank you again
Very professional. My cat loved the tech.
Great job!
I had a great experience! Austin came and fixed my ice machine. I would recommend them
This company is a joke. They charged me 125 to come in my home smell at my stove and say its not leaking that'll be 125. I was like what the heck?! Then when he seen I was upset he asked if I wanted him to run his diagnostic to check for gas in the air. I was like YEA. So they literally charged me 125 to walk in my home. I definitely smell a scam going on be careful. On top of that he was very ru... More
This company is a joke. They charged me 125 to come in my home smell at my stove and say its not leaking that'll be 125. I was like what the heck?! Then when he seen I was upset he asked if I wanted him to run his diagnostic to check for gas in the air. I was like YEA. So they literally charged me 125 to walk in my home. I definitely smell a scam going on be careful. On top of that he was very rude when I asked about the service fee. They will also make sure you sign a document so you can't dispute with your bank so don't sign the document. ITS crazy they prey on families and on top of that he asked if I wanted to sign up for a membership! Nope just go bud. Less
Thanks to Shane my tankless water heater is up to date on maintenance.
Austin provided exceptional service. He was prompt with the appointment and very professional. You can tell he is knowledgeable in his field of work.. He gave us a full explanation of the issue at hand, as well as provided possible solutions moving forward.
Solid, honest guys - Eric and Mitch handled the refrigerator issue with ease. I’m glad I’ve got The Zip membership locked in for the future.
Great and fast service.
Jacob and Austin were exceptionally professional and knowledgeable. Jacob’s evaluation of our washing machine quickly diagnosed the issue and lead to an easy ordering of parts. Our washer is up and running beautifully from setting up the appointment, not even 24 hours earlier, with the help of Austin installing the parts ordered. Thank you both!
Did a great job
Quick, friendly and reliable. Thanks Mitch.
Very kind service thank you so much Austin !
I had a new over the range microwave that I needed installed, as well as the old one to be removed. I had 4, YES 4, servicemen scheduled who didn’t show up with various excuses. I called Zip on Saturday morning after the 4th guy didn’t show up, and Mitch from Zip showed up 1 1/2 hours later. On a Saturday! They gave me the price over the phone, and Mitch showed up, got right to work, and did a f... More
I had a new over the range microwave that I needed installed, as well as the old one to be removed. I had 4, YES 4, servicemen scheduled who didn’t show up with various excuses. I called Zip on Saturday morning after the 4th guy didn’t show up, and Mitch from Zip showed up 1 1/2 hours later. On a Saturday! They gave me the price over the phone, and Mitch showed up, got right to work, and did a first-rate job. No surprises; price as quoted; and a great job! He cleaned everything up and was very nice, personable, and professional. Hauled off my old non-working, very heavy microwave as well. I couldn’t have been happier with the service. I highly recommend them, and know who I will call for any future projects. Thank you Mitch and Zip Repair! Less
On time & gets the job done quickly. Very friendly
Austin was very professional in his approach to our needs. He immediately saw our problem and was able complete the job without any problems. Thank you Austin and thank you Zip Appliance repair
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Great service and satisfied customer. Had an issue day after repair and Zip appliance sent someone out the same day. Would recommend zip appliance to friends and family.
Austin was super sweet and helpful! Highly recommend the great service!
Bad experience they have old me they cara most of the parts were n the service truck never happen
Eric is the absolute BEST! Knowledgeable and extremely helpful!!
Excellent!
Good work, kind ,respectful person thank you
This company they don’t doo what they said when I call them the told me the care all there parts on site they due it to secure the deposit end it installed the part my self I doo have bad experience with themselves
I had a fantastic experience with Zip Appliance Repair service. Their technician was prompt, skilled, and efficiently diagnosed and fixed my appliance issue. The service was reasonably priced, and they went above and beyond to ensure everything was working perfectly. I’m grateful for their professionalism and would confidently recommend Zip Appliance Repair for any repair needs. If you have a lea... More
I had a fantastic experience with Zip Appliance Repair service. Their technician was prompt, skilled, and efficiently diagnosed and fixed my appliance issue. The service was reasonably priced, and they went above and beyond to ensure everything was working perfectly. I’m grateful for their professionalism and would confidently recommend Zip Appliance Repair for any repair needs. If you have a leaky pipe and need a good plumber I recommend you call Zip Appliance & Plumbing Repair Less
If you need plumbing repair call Zip. We needed our water heater serviced and called Zip Appliance Repair & Service. They were friendly, knowledgeable and very helpful. Definitely recommend.
Mitch was a lifesaver and very professional. Zip is now saved in my contacts. I would recommend Zip to anyone needing appliance repair.
The technicaian was amazing
Austin was great quick an efficient helpful solving my issue
Austin at Zip Appliance helped repair our dryer and freezer that went out at the same time. He was incredibly kind, helpful, and efficient. From the time I first contacted Zip, Austin came the very next day and we ordered the parts needed and only took a few days to arrive. The repairs took less than 2 hours and everything is working perfectly! Very happy with the service and while appliance part... More
Austin at Zip Appliance helped repair our dryer and freezer that went out at the same time. He was incredibly kind, helpful, and efficient. From the time I first contacted Zip, Austin came the very next day and we ordered the parts needed and only took a few days to arrive. The repairs took less than 2 hours and everything is working perfectly! Very happy with the service and while appliance parts aren’t very cheap I think the overall cost of repair was fair. I would rate Zip and Austin 10/10 if I could! Less
Austin was knowledgeable and profesional. Very kind and the repair was reasonably priced. Very transparent and took care of us quickly. It was a pleasure to meet him. Great personality, representation of professionalism for his company. Excellent 👍🏼
I was fortunate enough to get Eric as my service person who fix my refrigerator cleaned water up clean dust up. He was great. Thank you so much.
Customer service was amazing. Fixed it fast
500 just to show up 👎
Mitch was awesome. 👍
Fast professional service
Jake was awesome! He repaired my oven quickly and checked thoroughly that everything was performing as it should. He’s very friendly and pleasant as well. I have and will continue to highly recommend Zip.
Very quickly come out to assess the problem with my refrigerator and found out the problem quickly as well.
Fantastic
Wow! Just had Eric in our home to repair our dryer and he did a fantastic job! Super professional, explained the process as he went along, couldn’t have been a nicer guy. Just all around impressed with him and Zip. Will definitely be using this company for future repairs. 5 STARS!
Jake is amazing and very honest not to mention great work. Definitely recommend his service.
Excellent, friendly service.
Amazing tech! Very professional and knowledgeable
Austin was awesome. I really appreciated him taking the time to diagnose my old KitchenAid fridge (I love my old fridge) and explain it to me in plain English LOL! I personally found the rates very reasonable considering how inflation has made prices for everything go bananas lately. Definitely having them come back when my compressor finally goes kaput!
Informative and friendly service. Thanks for all the help. Would recommend service.
Nice guys
On time. Fast and quality service.
Great customer service, and knowledgeable tech!
Great service!! Friendly, knowledgeable, fast!
Eric is excellent!! We will definitely use Zip Appliance again. Great customer service!! ⭐️⭐️⭐️⭐️⭐️
Arrived on time, was knowledgeable and polite. Diagnosed and made the repair and was so quick!!
Austin and Eric were solid techs. In and out with efficiency and professionalism. Highly recommend Zip Appliance repair. Thanks for everything.
Amazing service!
Mitch did a fantastic job.
good service..
Austin was great, quick, and knowledgeable.
Great service, knowledgeable, and on time!
He was very helpful and fixed my problem. Did not try to charge me for unnecessary things. Would recommend.
Jake was awesome! Friendly, honest and efficient!
Jake was very helpful on the service call. Gave great information and explained what the problem was and what the solution is. Got my appliance working until the parts came in. Friendly and great service!
Jake did an excellent job in diagnosing the problem with our LG washer. Would highly recommend Zip Appliance repair and be sure to ask for Jake.
Thank you for your work
I had an excellent experience with Zip Appliance Repair and Service. They were able to come out same day and Eric the technician was very thorough, explained everything and fixed the issue same day. I will definitely be using this company for any future appliance needs.
Very happy result, Mitch arrived on Saturday before Christmas and had my oven fixed in no time! Thanks for saving Christmas 😊
Austin did a great job repairing our GE oven. Very fast and efficient.
Zip appliance was referred to me by a friend. Upon first contact the phone representative was helpful and efficient. Our Zip appliance technician was friendly, professional and easy to communicate with. The technician (I believe his name is Eric) explained the process in detail and as well as disclosing up front that his repair experience was mostly in refrigeration but, had training and some ... More
Zip appliance was referred to me by a friend. Upon first contact the phone representative was helpful and efficient. Our Zip appliance technician was friendly, professional and easy to communicate with. The technician (I believe his name is Eric) explained the process in detail and as well as disclosing up front that his repair experience was mostly in refrigeration but, had training and some experience with oven repair as well. I felt like our technician was knowledgeable, efficient, well trained, he did a fantastic job. I have never felt confident referring an appliance repair company in the past. I have absolutely no concern with referring Zip as my appliance repair company!! Thanks Zip for the excellent service. Less
Eric is truly exceptional, and he goes above and beyond when it comes to customer service. He cares about his customers and is very thorough in his explanations. It is very apparent that he has a strong work ethic.
Eric was super friendly curteous and professional! Ty so very much Eric!
Great service friendly technician. Thank you, Austin.
Great work!
Jake is amazing!!!
The serviceman came right on time and quickly completed their work. Very professional and pleasant to deal with. I recommend their service.
Great service!
Austin was a great help. Very Knowledgeable! :)
Great service and communication. I highly recommend.
I’d like to correct my review, since the company has immediately called me and apologized and very professionally and wholeheartedly helping fix my washer. Their prices are fair. They have been generous and very kind. I’m happy that I’ve found them!
Great service!
Austin was very friendly & personable, we appreciate his time & knowledge. (2/15/2024) Mitch was great, he showed up on time, was very quick to make the repairs necessary to get the refrigerator running again. Thank you Pastor Michael Rodriguez
Excellent services. Very professional.
Very professional and knowledgeable. Great customer service
Austin was terrific! He quickly diagnosed the issue with our fridge and offered insights to solutions. Great experience!
Austin was great and helped quickly!
Thank you very much… grey advice
Zip Appliance do a great job. The staff in the office and the technicians are courteous and very helpful. I can thoroughly recommend them!
I called zip appliance to take a look at my fridge. They came over charged me $100 for 15 min of checking my fridge and told me it will cost me about $1600 to get it fixed. I obviously thought it is better to get a new fridge, so I was about to get rid of my fridge, but decided to call someone else for a second opinion. I called another company they came in and fixed it for $200. Be careful! I be... More
I called zip appliance to take a look at my fridge. They came over charged me $100 for 15 min of checking my fridge and told me it will cost me about $1600 to get it fixed. I obviously thought it is better to get a new fridge, so I was about to get rid of my fridge, but decided to call someone else for a second opinion. I called another company they came in and fixed it for $200. Be careful! I believe this company is making it’s money with check up trips without even trying to fix your appliances. Less
Fantastic company! Great response time, clean and professional.
Austin was very professional and patient. He took the time to answer all my questions and explained in details the problem I was experiencing with my refrigerator. I highly recommend this company.
So friendly and great customer service!
Quick, effective service on my dishwasher.
Good experience, mike was professional and the company is well priced.
Austin was very friendly and professional he got our machines up and running no problem we appreciate everything zip appliance. Thank you
Technician, Austin was great. Good service. Fixed leak👍👍
Great customer service and repair! Honest people.
Eric is the best. Ask for him
Mitch, the repairman, was well equipped to take care of our appliance needs.
Joe is a great guy 5 stars!!! Need more guys like Joe
Austin was great! Thank you!
From the first call to the time he finished the repair, the service was excellent. The service technician, Mitch was very knowledgeable and professional.
I had already tried to diagnose my oven and it was still shorting out. Joe came by and quickly figured out what I was missing. He was polite, knowledgeable, and quick. I would not have figured it out by myself. Very satisfied by the service.
Great job
This is a great service company. Joe, the technician that came out to the house, was really knowledgeable. He had my dryer up and running in a matter of minutes. He even showed me what he was doing and how to fix it if the problem ever arises again. I’ll definitely use Zip for any future appliance repairs.
They tired to charge me 735+ to replace a compressor on my LG refrigerator that was under warranty. Called LG and they sent someone out to fix for Free.
Service was quick and efficient
Mr. Austin very profession and knowledgeable. He took his time to explain what went wrong with my appliance and fixed it with ease. I'd definitely be reaching out again. Thank you, Austin.
Do not go here. Port management. Techs are lazy especially on a Friday.
Poor management lazy techs
Joe did a great job in a timely manner Thank you
Trash company. Lazy technician didn’t want to do his job on a Friday and told me my new dryer was no good to buy another one. Upon looking nothing was wrong. Called the manager and told them what happened full of excuses. They don’t call back way over rated. Do not go to this joke of a place.
Mitch did his follow-up appt. repairing the washer. Very professional, clear communicator and shares every step of the process. Very pleased!
Technician was on time and fixed our problematic dishwasher quickly and efficiently.
Very friendly service and professional. Answers all questions asked.
Austin is Very professional, on time and came in did his job and actually found another problem and just solved it and saving me time from having to call. Very good and recommended for any problems you have.
Joe was great. Great communication and fast! I recommend them to all my friends and family!
Austin was great and answered all my questions!
The dishwasher gave me an error after running a load, but it worked. I called Zip to see if they could resolve the error code. (The dishwasher was working, but I didn't like the error.) They installed something wrong, and I heard a loud zap as my electrical breaker for the kitchen tripped. The repairman ran out of my house. Now the dishwasher won't even turn on. They turned a $500 repair into a $... More
The dishwasher gave me an error after running a load, but it worked. I called Zip to see if they could resolve the error code. (The dishwasher was working, but I didn't like the error.) They installed something wrong, and I heard a loud zap as my electrical breaker for the kitchen tripped. The repairman ran out of my house. Now the dishwasher won't even turn on. They turned a $500 repair into a $1,500 replacement. The worst part is that they pretend they did nothing wrong and refuse to take responsibility. Bonded and insured don't matter if they refuse to even acknowledge their mistakes. Less
Joe was very courteous, knowledgeable and quick. Fixed the problem and left all cleaned up
Got a diagnostic done from them. They were able to quickly come out, identify the issue, and provide a good recommendation. Would definitely recommend Joe to anyone who needs work done.
Joe showed up right away and fixed my dishwasher issue in record time. He was pleasant and professional. Definitely will use again for any other problems I have.
Fast and efficient!
Austin did a fabulous job and I highly recommend him.
Joe was timely and friendly and made our life much easier by doing a quick repair!
Mitch was awesome. Courteous, in and out quickly, super helpful.
Joe was professional and so helpful! I wouldn’t hesitate to call Zip again.
I had a washer issue and the gentlemen that helped me, along with the receptionists, were all very kind, patient, and nice. Jake was awesome! He gave me tips on how to keep not just my washer going strong, but also my dishwasher and fridge. Joe and Mitch were also very knowledable! Thank you to the entire zip appliance guys!
Austin was amazing! He did a great job fixing my oven. Explained everything that was wrong and fixed it in great timing.
Jake came out to service my refrigerator and was very thorough and knowledgeable and talked me through everything that could be a potential issue with the fridge not working. After spending 2hrs working on it he found the issue and resolved it! Would highly recommend, very nice and knowledgeable workers! 👍🏻
Joe was awesome
Joe was very professional and efficient. Dishwasher issue was resolved in a timely manner
Austin did a quick, good job on my refrigerator repair. He was available to do my repair the afternoon of the day I made the appointment.
Joe, Eric, and David were professional, timely and diagnosed and installed my new dishwasher and seemed knowledgeable about the process. I will be using them for any future appliance repairs and needs.
Austin was very friendly and figured out what was wrong with our dishwasher quickly.
Austin was on time, professional, and knowledgeable. He notified us when he was due to arrive and repaired our problem quickly.
Joe was very friendly, knowledgeable, and fast. 6/5 stars 👍👍👍👍👍👍
Austin left me without enough words to thank him with. He’s friendly and was professional but best of all he knows his stuff. After hearing me he got right to work and solved our issue. Highly recommend!
Joe
Joe was excellent and very professional and friendly in repairing my parents microwave
If you are ready to pay $400 for 1 hour labor and another $400 in parts then this company is for you. I called them to fix my microwave and after paying them $99 for less than 10 minutes of looking at it, they gave me the estimate of $800 which I could end up buying 4 new microwaves instead. Definitely don’t recommend them if you are looking for a reasonable price.
Eric showed up on time and was very knowledgeable and had a professional and friendly demeanor. Highly recommended.
I am so happy I found this company! I called in the morning and they were able to have someone come out within the hour. Joe was so knowledgeable and very nice. He walked me through what was the issue and explained everything in simple terms. I 100% would recommend this company!
Delivery was on time and instalation went well.
My repairman was Joe. He was very professional, timely, knowledgeable and friendly.
I found Zip Appliance doing an online search for companies that would repair my LG washer. Based on the many great reviews, I called Zip Appliance on a Friday and was able to get an appointment that Monday morning. The technician Joe arrived on time and was very professional and friendly. He quickly diagnosed the problem with my washer. Based on my entirely positive experience with Zip Appliance... More
I found Zip Appliance doing an online search for companies that would repair my LG washer. Based on the many great reviews, I called Zip Appliance on a Friday and was able to get an appointment that Monday morning. The technician Joe arrived on time and was very professional and friendly. He quickly diagnosed the problem with my washer. Based on my entirely positive experience with Zip Appliance, I highly recommend this company and would use them again. Less
Service was professional and quick! Technician Austin was informative and friendly. I would definitely use their service again.
Joe did a great job. Let us know what was going on. All the time, and very professional and cleaned up after His work. If I have any more issues from my appliances, I'll surely call you. Thank you so much, and thank Joe for us.
Austin was awesome fixed the issue in the spot.
Technician Justin was super professional and super knowledgeable about his trade was also very informative about the product
Technician was very knowledgeable and professional and knew what he was doing kept me updated on everything that he was doing the whole process gave us recommendations of what we needed for our appliance and also tried his very best to give us the lowest estimate possible highly recommend this company
Joe really went the extra mile for me. He was nice, informative, and took his time. He went out of his way to get a part that MAY work for my pretty old dryer. Unfortunately it did not, but the effort was much appreciated. Working in a hot garage on a saturday morning was also not unnoticed. Very nice guy, and would probably request him again if i needed but i will have to be getting an entirely ... More
Joe really went the extra mile for me. He was nice, informative, and took his time. He went out of his way to get a part that MAY work for my pretty old dryer. Unfortunately it did not, but the effort was much appreciated. Working in a hot garage on a saturday morning was also not unnoticed. Very nice guy, and would probably request him again if i needed but i will have to be getting an entirely new dryer so i hope i won’t have to. lol Less
Joe really helped me out with my appliance thank you
Thanks for fixing the dryer and quick response, Joe!
Very professional, knowledgeable and friendly. Would definitely recommend this company.
Joe came out and did a fantasy job Super nice and helpful !
Joe is awesome and efficient at getting the job done and my appliance working like a charm !
Great service! Joe was professional, kind and performed his repairs without issue. Promote this guy!!!
We were able to get an appointment very quickly and for less cost than others I called. I feel that they were honest with me and answered all my questions. They came exactly when they were scheduled. They were very kind and respectful . I will definitely be using them again.
Great job Austin!
Quick and efficient!
The technician was polite, professional and answered all my questions.
Great service and excellent technician . Joe was awesome....Thank you Joe!!!
Thank you to Joe for helping us out in figuring out what was wrong with our washer! Great service! Thank you!
good trouble shooting skills
Austin was very helpful.
Austin was a fantastic tech. Got out quickly, as well as being able to give me heads up so I could leave from work rather than having to stay home all day!
Eric explained what was needed to repair our washer and dryer. Thoroughly examined both units. Told us what to do expect as far as parts arriving and when he would return.
Our tech Eric showed up right on time and seemed to be very thorough. Eric also had some suggestions to help us out going down the road. He was diagnosing an issue with the ice maker.
Eric was very professional and knowledgeable. Will definitely recommend him and your company to my friends and family. Although the refrigerator needs to be replaced - Eric gave me a lot of great advice. 5 Stars!!!
Very quick and efficient job from Joe! He was able to diagnose the issue with my dishwasher and ordered the part for it. Joe even went above and beyond tightening my kitchen faucet which stopped a leak! Thank you very much!
Austin was knowledgeable and professional in his approach. Made sure I understood what could happen with making the repairs on my washer but wasn't pushy in the potential up sale.
Mitch was very professional and he explained what the problem was with my fridge.
Austin has a Great personality
Joe from zip appliance came out and fixed my dryer and he was awesome. Fast, quick and friendly. The last guy who came out messed up my dryer but Joe was quick to fix it. Thanks again.
Joe was awesome. He diagnosed my refrigerator quickly and helped me save money. He’ll be my go to in the future if I ever need a refrigerator repair man again. Thank you Joe.
Very pleased with their service. Thank you!!
It is not the cheapest service, but they fix it. I have used two other services in the past for other appliance issues, and each time I was told to simply replace the unit. Zip was different. He came out three times to work on the dryer to make sure everything was perfect. He even cleaned out the inside of the box.
Austin was very kind and helpful fixing my washing machine problem! Sent me an estimate in case I have problems in the future as well- was fast and efficient!
Very professional and attentive
Eric from Zip appliance did a great job repairing my fridge. I have been trying to get it fixed for months from other comapnies and this company accomplihsed it in days.
Austin was courteous, quick and reliable to work with! Zip is definitely my go-to for any and all appliance repairs and service!
Excellent customer service! Austin was great, quick and super helpful!
Joe was awesome. We will definitely recommend him to our friends and Co workers.
Joe was very helpful ,a great service technician, definitely an asset to this company. I will most definitely call Zip Appliance Repair again because of him. Thank you
Great service, very nice gentleman did a clean and good job.
Overall good experience by Austin
Joe is a professional and friendly person. He quickly fixed our washer, thank you for the good job!!
Joe was very professional, he told to what was wrong with my washer and how to read the manual book. He was fond the part and installed it in the same day as well he was very nice. He communicated with me every step of the way. I would recommend very nice and the job was done in the same day
Joe is very professional, very friendly and also very knowledgeable.
Joe did a great job diagnosing my unit we will be using zip in the future
He is willing to go the distance on the repairs. He was also friendly.
Joe was professional and very helpful. Definitely will use again!
Technician was friendly and comunicated well with how the process was going to be. My only concern was how rough he handled my washer, and the nasty scratches that were left from the rough reassembly.
Joe came and fixed issue within minutes
Good quality of service. Thank you!
Great quality service in a timely and professional manner. Highly recommended!
Austin came out to fix a down dryer next day after calling, fixed issue quickly and we were back up and running. Highly recommend
On time and very good customer service. Thank you.
Austin was very helpful in checking on our dishwasher. Gave us good information and recommendations. He is also very knowledgeable. I would recommend using Zip Appliance for your needs.
Eric was very professional. Got the job done and very happy with the service. It took longer than I had hoped to get the compressor for my LG refrigerator because the part was covered under warranty and had to wait for LG but they helped every step of the way! Would recommend.
Austin was very helpful, friendly and very knowledgeable.
Joe was prompt professional and very honest. Work was done quickly
Technicians were very personable and knowledgeable. Service was quick and efficient.
Eric was awesome! Everything went smoothly and they were very courteous.
Technician was very knowledgeable, answered my questions and was able to install my appliances in a short amount of time. Will call them again.
Best company to call for an emergency if some of your appliances gets broken. Glad I call them, very fast efficient and professional.
Jake was professional reliable and honest an amazing experience. A++++
5 stars to Eric, Markus and Sean. They were all professionally friendly and courteous. Eric took an extra step to wipe the dirt on the floor under my washer. He also showed me how to scan my Zip card for a review. Great Crew Zip!
This tech came in stating he knew more about whirlpool then he did LG refrigerator. Which my refrigerator was an LG. He spent over 10 minutes trying to put the water filter on, left water all over my Tupperware and didn’t clean up the mess. His knowledge base on LG refrigerators was very poor.
Austin explained everything well and told us our options.
Our technician was amazing, and very informative!
Great service. Provided valuable information and recommendations.
Jake was knowledgeable, professional, and punctual. He repaired our dishwasher in a timely manner and made sure everything was in great working condition. This was the first time we have used this company, and we would definitely use them again if needed.
Very knowledgable technician
My tech Eric was great and even shared some useful tips to take care of my appliances. Definitely would recommend this company.
Eric is a very good technician, professional, friendly, and knowledgeable and he has the patience to answer questions and explain what's going on with our refrigerator. Thank you, Eric, for your awesome service.
Great service, but at at exceptionally high and misleading price.
He was a very friendly technician. Very knowledgeable and answered all of our questions and gave us good recommendations. The work went well, with no problems or issues. Great service!
Rashawn and Jake should be acknowledged for their honesty and professionalism! I would definitely ask for them in any future repair needs.
Austin arrived on time and quickly diagnosed my problem.
Austin was very helpful in providing a diagnostic on my washing machine.
Austin was great! He provided great service and answered all our questions.
Very good experience
Zip Appliance has fixed my microwave,refrigerator, and dishwasher. All I can say is that they are the Best in Bakersfield. Thank you Zip, keep up the good work you are providing for the community.
We are very pleased with the overall experience with Zip appliance repair we hope not to need them often but every time we need help with our appliances we will call on them to take care of it thanks for your great service
Great service! Gave us our answers quickly of what was wrong with our stove.
Called zip out and had how come qork on my refrigerator wd couldn't get it fixed vut he pulled out my built in refrigerator to turn the water off for me
Joe was great and figured what was wrong with our fridge soon after showing up. Super courteous and cleaned up everything before he was done. Wil be calling him back out for any other issues.
Austin was very friendly and helpful.
Highly recommend. Joe was outstanding. Very knowledgeable. The repair turned in to a big job but Joe tackled it no problem. Veteran's discount also.
Jake and Austin are the best and Zip appliance repair rules, they are professional and knowledgeable thank you so much...
Excellent service
Jake was very helpful in troubleshooting the problem with my washer. I would definitely use their services again!
Arrived on time was courteous and friendly. However was here for about 30 seconds when I try to trip this main switch. And realized that was the issue told him he could leave. He tried to make up other issues that it could be and I rejected those issues and told him he could just go and he stood there and watched the machine for a couple of minutes and then.Went in sat in his vehicle in front of ... More
Arrived on time was courteous and friendly. However was here for about 30 seconds when I try to trip this main switch. And realized that was the issue told him he could leave. He tried to make up other issues that it could be and I rejected those issues and told him he could just go and he stood there and watched the machine for a couple of minutes and then.Went in sat in his vehicle in front of my house for another 10 minutes. I feel it was a total rip-off. I understand he need to charge for his time. But he literally was in my home no more than 5 minutes. Less
Friendly and professional he got the job done
The guys were very professional and respectful. If my appliances were to need service, I would not hesitate to call them again.
Thankful to ZipAppliance for coming to our rescue to fix our refrigerator. I called them on June12 to check our fridge coz it stopped cooling. ZipAppliance was able to schedule Jake to come in same day to diagnose it. Jake was very professional and knowledgeable. He diagnosed “faulty compressor” and guided me on the next steps to take. I called LG to report the faulty compressor and was able... More
Thankful to ZipAppliance for coming to our rescue to fix our refrigerator. I called them on June12 to check our fridge coz it stopped cooling. ZipAppliance was able to schedule Jake to come in same day to diagnose it. Jake was very professional and knowledgeable. He diagnosed “faulty compressor” and guided me on the next steps to take. I called LG to report the faulty compressor and was able to order the parts needed for repair. We had to wait 7 more days after the parts were available before ZipAppliance was able to send Eric for repair. Eric did a great job! He was on time for the appt. He’s professional, he’s good at what he does. ZipAppliance is our go to company for any appliance that’s broken in our home. We’ve had them come in 3x already- 1st for our dryer, 2nd our washer and 3rd refrigerator. They are reliable and will definitely reach out to them in the future. I hope not in the near future though 🤪 Less
Fast service, professional, courteous, communicated well, and easy to pay when all was done. Thanks Austin!
Serviceman was awesome. He was knowledgeable, professional and quick. I'd recommend him to anyone.
Great Job ! honest On time Knowledgeable about LG washer
Jake, the repair tech that I dealt with, was absolutely fantastic. He was helpful, personable, knowledgeable, and fast. We got everything taken care of quickly and for significantly less than I had anticipated. Thanks Jake and Zip! Highly recommended!
Eric and Austen were very friendly and professional. Explained everything they were doing and what needs to be done
Jake from Zip Appliance did a diagnostic on my LG Refrigerator to confirm a faulty fridge condenser and components. Gave me a clear and concise explanation of the problem.
Technicians were friendly and professional
This was our initial service to evaluate our refrigerator, Professional, and on time.
Look no further! Zip Appliance is all you need! Do you want honest, reliable, professional, exceptional work and customer service?? If your answer is yes, then do yourself a favor and call them! It was perfect from start to finish and easy - making the appointment, the reminder calls and confirmations via text and email were spectacular. They even text when in their way. Eric and Austin came to s... More
Look no further! Zip Appliance is all you need! Do you want honest, reliable, professional, exceptional work and customer service?? If your answer is yes, then do yourself a favor and call them! It was perfect from start to finish and easy - making the appointment, the reminder calls and confirmations via text and email were spectacular. They even text when in their way. Eric and Austin came to service my dryer and they did an outstanding job. They also come prepared because they ask for the serial number and appliance info when booking the appointment. They were so informative and knowledgeable as well as had patience explaining all to me and showing me what was being done and explaining why. I would use them again over and over. I truly appreciate their services and time and wouldn’t dream of using any other appliance repair service. Thank you for an excellent job done! You won’t be disappointed, book your appointment now. Less
Rep was great, professional and got the job done!
Very professional and efficient. Came out and fixed my dryer along with having the hose I needed in stock. Saved me a trip to Lowe’s or Home Depot. Great to finally be able to dry my clothes. What a good way to start the weekend! Thank you for going above and beyond!
Excellent service technician. Very knowledgeable.
Jake H was very professional and honest. I will definitely be using them again.
Jake was awesome! He was knowledgeable, efficient, and full of useful information. Showed up within his window of time and text to let me know when he was on his way. Double checked our concerns, gave us repair options and maintenance tips. A very good first experience with this company. I wouldn’t hesitate having them come back out for repairs.
Eric was extremely professional. He came out to make a diagnosis and is now ordering parts. I was very impressed with his ability to find out what was wrong.
Zip technician Eric, was very cordial, professional, and skilled, he replaced a part on our washing machine. Excellent service and very knowledgeable, and straightforward, Eric was kind enough to answer any question about what needed to be done. In a time where many business's are all about the $$, Eric took a few moments to explain things in such a way that he made us feel much better about the ... More
Zip technician Eric, was very cordial, professional, and skilled, he replaced a part on our washing machine. Excellent service and very knowledgeable, and straightforward, Eric was kind enough to answer any question about what needed to be done. In a time where many business's are all about the $$, Eric took a few moments to explain things in such a way that he made us feel much better about the decision we needed to make. Thank you Eric for the good work. We would highly recommend Zip Appliance repair and Service. Update: We had to have Eric come out again for a problem that we were having with our washer, Eric was so knowledgeable in his job, that he found the problem within no time, Eric fixed the issue and explained what he had done and asked my wife and I to keep him updated on how the washer was working and not to hesitate to call him back. Thanks Eric, you came through again! Less
Fast response and easy to work with.
Jake went above and beyond his normal service he was great
Jake is a very professional and nice young man. I’ve had him out to my house twice both times to repair dishwasher parts. He’s knowledgeable and knows what he’s doing.
Jake identified a bad heating element. I purchased the part on Amazon and Jake found a defective drum wheel when trying to replace the heating element. I ordered another part on Amazon. Jake came out a third time and got everything taken care of. My dryer is working again.
Jake the tech and his apprentice were extremely knowledgeable. Not only can you expect fantastic, quality service, but also a speedy fix time. Thanks again to Zip and specifically Jake! Highly recommended.
Jake was amazing and so helpful. I will always use Zip Appliance Repair & Service.
Great service, fast, responsive, reasonable, and Eric was extremely knowledgeable/helpful
The repair technician, Jake, was on time, friendly and very knowledgeable. He gave me the information I needed to deal with the LG Technology customer service department and helped me provide all the information that they were asking for. Overall, a very good experience.
Called them to fix the Ice maker in my GE Refrigerator. They arrived on schedule, diagnosed the problem, explained everything they found and gave me some options on how to address the problem. Very professional and provided great service and quality work. Would recommend them to anyone!
Eric was very pleasant and explained everything in detailed. He did a fantastic job and would recommend his services
Washer install
The technician, Jake, was knowledgeable, courteous and helpful.
Jake was very pleasant, helpful and informative. We loved how prompt he was and how quickly he solved our issue. We were very pleased with his service. We will call Zip Appliance again.
Jake was a thorough technician. He was professional and quick to repair our washing machine. Highly recommend!
If you want good customer service do not use them. Their customer service is terrible, no calls for missed appointments, no updates on parts ETA and when you call, they are rude and unhelpful. The woman that i talk to was called Lika or something like that. It took 2 weeks to fix my dryer, in those two weeks their excuse for the missed appt was their repairmen had been fired/quit on both missed... More
If you want good customer service do not use them. Their customer service is terrible, no calls for missed appointments, no updates on parts ETA and when you call, they are rude and unhelpful. The woman that i talk to was called Lika or something like that. It took 2 weeks to fix my dryer, in those two weeks their excuse for the missed appt was their repairmen had been fired/quit on both missed appointments. As of this moment I have not received the the refund for the initial consultation and it has been 2 weeks since the last appt. I would not recommend then to anyone. Less
Jake from Zip came to our house , checked out the problem we were having. He gave us an estimate for repairs and options as how to handle the problem. We are currently deciding as to what option to take.
Very helpful. The technician, Eric, was very friendly and helpful. Also very efficient.
This technician was very professional. He went above and beyond . Did an excellent job.
Eric was absolutely awesome. Extremely thorough in explaining the challenge and followed up with parts news as he stated. Definitely would utilize Zip Appliance again and ask for Eric.
Eric was great
Only recommendation would be to reconsider the 99 fee not being applied to the repair. The repair plus the fee made it too expensive and we decided to just buy a new machine. The tech was great! Not sure we will go with this company again though
Eric came to our house twice, once to diagnose the problem and the second time to make repairs. He was on time the first visit and called the second time to make sure it was OK to show up early. He did a great job explaining what was wrong and what needed to be done. He worked quickly, was very professional, and we’re happy with his work as well as the professionalism and communication of the ent... More
Eric came to our house twice, once to diagnose the problem and the second time to make repairs. He was on time the first visit and called the second time to make sure it was OK to show up early. He did a great job explaining what was wrong and what needed to be done. He worked quickly, was very professional, and we’re happy with his work as well as the professionalism and communication of the entire staff. Less
Eric and his team installed our new ovens and were great! High recommend for all your needs.
Relly please with Rob work and really good Customer service.
Jake and rob did amazing
fantastic service. fair price. highly recommend.
Robert was very knowledgeable and helpful.
Robert was very nice and proffesional. I will definitely call again when I need repair.
Microwave
Dish washer.. very professional, and his approach and provided me with a lot of good information
Jake was great. Very professional. I will be using Zip again.
Been having issues with my refrigerator and no one could fix it. Your company came and actually knew what was the problem. Thank you
Eric was great, more than great.
Jack is absolutely awesome, will definitely use again and HIGHLY recommend!
On time and did a superb job all the way around. Highly recommend
Jake was great, he checked everything out and was very sure of the diagnosis! I highly recommend this co.
Very fast friendly and professional!
They came on time and very good in communicating
Very informative, gave great advice, would recommend.
Robert came prepared and ready to work …thank for coming on time and going far and beyond
Technician spent 40 minutes looking on his phone and then told me he couldn’t fix it because he couldn’t get parts. Then told me I would have to replace the whole freezer door for $800.
Hard worker!
Fast very friendly good service
Thank you Robert.
Austin did a great job
Robert Was a nice guy, and knew exactly what he was doing💯💯
Great very knowledgeable
Smart, friendly and quick
Very poor sevice. Refrig not repaired, mis-dignosted for 3 days. No home visit followup to solve the problem. They wanted me to dignose and solve over the phone. After my repeated calls to them. the Mgr or Owner called and mmade up stories about why the refrig was not responding. There are too many other appliance repair comp to chose. Select someome else I did. Don't waste your time and moneyon... More
Very poor sevice. Refrig not repaired, mis-dignosted for 3 days. No home visit followup to solve the problem. They wanted me to dignose and solve over the phone. After my repeated calls to them. the Mgr or Owner called and mmade up stories about why the refrig was not responding. There are too many other appliance repair comp to chose. Select someome else I did. Don't waste your time and moneyon Zip. Less
They were great! Very nice to work with. I shared my concerns about the washer with them. They explained everything they would do to try and fix the problem. They even showed me what was going wrong with the washer! I would use them again in a heartbeat! Thanks again!
The technician Eric was on time and empathic about my needs. He was extremely professional and was a great help in solving my appliance needs. Thank you Eric and zip.
The tech fixed my dishwasher and then worked on my refrigerator. The initial problem of water freezing inside the refrigerator was repaired but the drain line was still frozen when technician left. Called Zip Appliance and reported issued was still not resolved and technician came back and fixed the problem with no extra charge. He
Great service and extremely professional! Robert helped me out and diagnosed my fridge quickly! Unfortunately my fridge was done but he helped me understand what was going on with it and why it happened! Extremely knowledgeable and broke it all down for me! Highly recommend 👍🏽
The repair was too costly, so I opted to buy new washing machine. LG was worthless garbage!!
They did a great job! 10 out of 10 would use them again
Jake did a great job was on time very friendly, and knowledgeable
Jake was great! Very knowledgeable and personable. Would highly recommend him! Excellent job!
Jack was very professional and do a very good job!! Thank you!
Super fast, very informative, very helpful. Thank you so much for helping this busy Mama out!!
AWESOME REPAIRMAN!!! FRIENDLY AND KNOWLEDGEABLE!!!
Service Tech was very knowledgeable, responsive, and prompt. Very polite with great communication. My fridge was repaired in no time. Will absolutely use them again.
Eric was the best tech of any kind I have ever had work on any of my appliances! He was kind, courteous, professional, knowledgeable, and considerate. He even cleaned up after himself. I will definitely use Zip for future repairs when needed. Thank you, Eric!
Robert came for the second time to do a dryer vent / duct cleaning and was his usual professional self.
My dryer stopped working on a Saturday evening and I left a voicemail with Zip on Sunday. I received a return call Monday morning and was given a Wednesday appointment. I had to wait a few days for parts to come and was scheduled for repair the following Wednesday with a wait time of 1:00-4:00 pm. I received a text from the technician at 12:58 saying he was on his way. The technician was professi... More
My dryer stopped working on a Saturday evening and I left a voicemail with Zip on Sunday. I received a return call Monday morning and was given a Wednesday appointment. I had to wait a few days for parts to come and was scheduled for repair the following Wednesday with a wait time of 1:00-4:00 pm. I received a text from the technician at 12:58 saying he was on his way. The technician was professional and knowledgeable. He gave me tips on how to properly care for my dryer to prolong its life. He was fast, efficient, and did an excellent job. I was able to start doing laundry within the hour. I would recommend Zip to any of my friends and family. Less
Zip Appliance was a great find. They are knowledgeable and informative. Highly recommend them. Quality company and easy to schedule appointments.
Very very expensive. I will never use their services again.
Zip appliance repair is the best. I called them early one day and they came out that same day. Communication was Amazing. Staff was very friendly and the tech Eric was great very professional and did the job right. I will be calling them again for any of my appliance repairs.
They came out to diagnose my refrification issue. Very professional, explained everything, knowledgeable, etc. Highly recommend.
AAA+++ Robert was my technician, and my entire experience with Zip was great! Thank you, Zip!
Zip Appliance Repair was prompt in getting us an appointment for our broken dishwasher. And Jake Heckathorn, one of their Field Service Technicians, was extremely kind, helpful, and informative! So much so, that we are now Zip Club Members and will be definitely using this company in the future! We are so thankful for Jake going the extra mile to help us with our all our appliances! We will absol... More
Zip Appliance Repair was prompt in getting us an appointment for our broken dishwasher. And Jake Heckathorn, one of their Field Service Technicians, was extremely kind, helpful, and informative! So much so, that we are now Zip Club Members and will be definitely using this company in the future! We are so thankful for Jake going the extra mile to help us with our all our appliances! We will absolutely be recommending Zip Appliance Repair and Jake, to anyone who needs any assistance with their appliances! Less
Eric is professional, knowledgeable and timely. I have used Zip Appliance and specifically Eric for repairing several items over the years (oven, refrigerator, microwave, etc.), and he has always repaired the item back to great condition. Highly recommend them.
He was very polite & explained everything completely.
Jake was extremely professional and experienced. I will certainly recommend Zip Appliance Repair to my friends and neighbors
On time, they replaced the parts and my microwave works. Great job.
Eric was great as always, professional and knowledgeable
Our tech was very knowledgeable and friendly. Scheduling the appointment was easy and quick. We will use Zip for all appliance repairs in the future.
Eric did a good took time to show me how the washing machine calibrates it self.
Very professional and knowledgeable
The technician showed up on time with a professional demeanor. Quick to understand my concerns and questions. My repair was finished and completed In the same day. I will definitely use this company again. CO
Robert went above and beyond installing our new cooktop. Five-star service!
Jake was very nice and knowledgeable. I really appreciated the way he walked me through what was wrong with my Refrigerator and what would be required to fix it. He was also very honest and helpful in suggesting what actions I take next such as contacting my home warranty company. Very pleased with this service and would definitely recommend this company.
Eric was super polite, professional and knowledgeable. Overall great experience. Definitely my go to appliance repair guy moving forward.
Mr. Jake does Good service, he is coming on time when we call .
Excellent
Robert was pleasant , personable and professional!
Professional yet friendly. On time, speedy and kept area clean. Uncomplicated simple explaination of work needed. Appreciate his honesty. I would use this service again in the future .
Jake was on time and professional. He knew what the problem was right from the get-go. He fix it with no problem and in a timely manner.
Eric was on time and promptly solved the problem with the dryer.
We had Eric from Zip Appliances come over to take a look at a leak in our washer. He was very knowledgeable and thorough with checking all the aspects. Will definitely recommend.
Repairman was knowledgeable about the problem. Very nice.
Jake identified the issue within minutes and made the necessary correction. He then provided more information on the operation of our oven, items we were not aware of earlier. We signed up for Zip's service program.
This was our second service from zip and both experiences were very good. Jake was very knowledgeable about our appliances and explained how they work. He was very professional and helpful. This was definitely a nice experience and resulted in our oven working again. I am also a business owner In the service industry and recognize exceptional service when I see it. Definitely 5 star.
Eric was impressively knowledgable, explained everything thoroughly, was professional and diagnosed our problem quickly. He completed the repair efficiently. We will definitely request Eric next time we need an appliance repaired!!
The guys were on time (actually early, but the called to ask if that was ok). They were polite, worked quickly and without a lot of fuss. Assuming it works properly, WONDERFUL EXPERIENCE.
Very Professional!
I had a problem with the ice maker not making ice. I called Zip Appliance Repair.. Jake came out that day and fixed the ice maker. I gladly give Jake 5 Stars. He found the problem quickly. He was friendly and knowledgeable. I would use Zip again if needed. Glenna Miller
Eric was knowledgeable and explained the issues with my washer completely. He was efficient in repairing the problem and ran through all the diagnostics as needed. I appreciate his knowledge about appliances and his workmanship.
Service. Representative Jake was very knowledgeable, professional, and courteous explaining the repairs.
Robert is very knowledgeable and professional worker. He explained everything to me and got our dryer fixed efficiently. He is also a very nice family man and made me feel comfortable having him at our home.
Awesome service! Austin was timely, very professional and explained everything thoroughly. You cannot go wrong with Austin helping you out with appliances!
Very knowledgeable.
Eric was very professional he was very detailed by explaining everything what was the real problem with our appliance. . He was honest about everything and I truly appreciate it. I will for sure definitely use his services again.
Jake H. Helped fix not only my over but my freezer as well. He was very professional and helpful. I will be using them again if I need their service.
This is my 2nd time using Zip Appliance repair. They are honest and have fair prices. Eric was my service tech and he is very polite, cleans up afterwards and explains everything.
Did an amazing job in diagnosing, need to order part for the fan
We decided it wasn’t worth it for us to fix what was wrong with our refrigerator, Eric explained everything to us so it was easy to understand and make an informed decision. Eric was great!
Jake was very knowledgeable and professional. I will use his business again
If you want to be triple charged on parts that’s need to be replace every two weeks, and poor workmanship that again things fall apart in no time plus unprofessional attitude at the end ,with multiple round of frozen food which going bad , you are in right place , give them a try!
They charged me 50 extra dollars to look at another appliance for under 2 minutes. Can't help but feel like I got ripped off
Eric is a very knowledgeable, professional and personable technician. He ensured that I knew exactly what my refrigerator needed regarding repair and gave me a realistic time estimate for parts on order. He even liked my cats. :) Eric is a great ambassador for Zip Appliance Repair.
Excellent service technician
Awesome service very professional
Robert and Marcus from Zip Appliance Repair visited our residence to diagnose a problem with the dishwasher. Robert and Marcus were pleasant and professional. They confirmed our preliminary diagnosis of a problem with the dishwasher heating element, explained our options, and once we decided to pursue repair, quickly ordered the necessary replacement parts and explained next steps. We have had... More
Robert and Marcus from Zip Appliance Repair visited our residence to diagnose a problem with the dishwasher. Robert and Marcus were pleasant and professional. They confirmed our preliminary diagnosis of a problem with the dishwasher heating element, explained our options, and once we decided to pursue repair, quickly ordered the necessary replacement parts and explained next steps. We have had excellent experiences with Zip Appliance Repair in the past and are pleased that the superior service continues. Less
Called Zip Appliance off Google for a washing machine service. Fantastic from the immediate return call to schedule to update on arrival all through text which made it super simple and the tech (Eric) was awesome super professional and informative the best $99 we ever spent on a service call ever. Zip Appliance raised the bar on in hone service calls.
He was really nice.thank you guys:)
I am very happy with the service we received. Jake was an amazing technician and was very knowledgeable about his work. Our annoyingly squeaky dryer was soundly repaired. We will definitely be using your services again! Thank you!
Erik was very professional and extremely knowledgeable and on time. He even ran a cycle to clean it out after being non functioning for a week. I will request Zip in the future as needed.
Eric was a very nice and knowledgeable repairman. He gave me samples for my dishwasher and answered all my questions.
Very professional. Very fast response and fast repair.
Eric was prompt, courteous conscientious and clean. He explained the issue, ordered the part, fixed the dishwasher and showed us how to avoid other problems. I would absolutely recommend him.
Timer needed to be replaced, done in less than 3 hrs, including part pick up
Excellent work and very professional
Great experience from the booking of the appointment to Eric fixing it. Much faster then. I had anticipated. Wouldn’t hesitate to use again or recommend. To others Great value.
Used Zip many times & never disappointed. Excellent service. Excellent Team Thank you to Robert for not only knowing your craft & fast service but for being such a nice person. Very friendly & sweet. Customer service 100+ The only company I’ll ever use.
Erick was great! He was very knowledgeable, kept the area very clean and very kind. Highly recommend .
Great friendly and fast service!
Erick was extremely polite and professional, showed me simple fix and only paid call out fee. Thank you!
Eric is AMAZING!! Zip Appliance is the best appliance company in Bakersfield, hands down!! So professional and knowledgeable. They are the only company I will use going forward.
Great service.
The repairman was very helpful and courteous and offered several options to help me make the best choice for repairing my washing machine.
Very helpful and courteous..thank you Eric for going above and beyond.. great customer service
Jake and Robert were great. They were very professional.
Wow, what a quality company. I'm so happy with their service. It's very difficult to find someone to do an honest and quality job these days. Eric helped us out and even taught me exactly what was going on with my fridge. After fixing my fridge, he found another part that my fridge needed. He called around to see if it was stocked in town then went and got it and brought it back to finish the job... More
Wow, what a quality company. I'm so happy with their service. It's very difficult to find someone to do an honest and quality job these days. Eric helped us out and even taught me exactly what was going on with my fridge. After fixing my fridge, he found another part that my fridge needed. He called around to see if it was stocked in town then went and got it and brought it back to finish the job. I'll go through this company every time. Thank you Eric! I can finally use my fridge again. And I bought that thermometer for my fridge. It was 32 degrees so I had to turn up the temperature. I'm so happy this fridge gets cold again. I honestly can't thank you and your company enough. 5/5 highly recommend! Even the lady who scheduled and confirmed my appointment was so sweet and awesome. The first man that came out to give me a quote was amazing too. He even taught me how to shine up my stainless steel fridge with dish a dab of dish soap. I had no idea that's all it needed. Makes sense though. I can go on and on about Zip Appliance and all their wonderful employees. Less
Eric was great! He was very professional and explained the whole process of what was needed and why this possibly occurred. Easy to make appointment online and speedy service.
Before I seek legal action I was never paid for my missed lunchs and brakes and no meal waver was signed so either you can make it right or I will contact the right party for this issue Labor Code Section 203 permits an employee to recover penalties if they have not timely received all their wages owed upon termination or separation. Lab. Code § 203, subd. (a). Pursuant to Labor Code Section 203... More
Before I seek legal action I was never paid for my missed lunchs and brakes and no meal waver was signed so either you can make it right or I will contact the right party for this issue Labor Code Section 203 permits an employee to recover penalties if they have not timely received all their wages owed upon termination or separation. Lab. Code § 203, subd. (a). Pursuant to Labor Code Section 203, if the employer is liable for waiting time penalties, the employer will owe an amount equal to the employee’s daily wages for each day the wages remain unpaid, capped at 30 days. Lab. Code § 203, subd. (a). Less
Eric was very knowledgeable and helpful.
Communications were prompt clear and concise. Repair was quick and so far reliable.
Eric was very helpful and professional
Good experience
The service was EXCELLENT! The communication was EXCELLENT. I was told that they would be here between 1-4p I received a txt from ROBERT he was in route and that was a little after 1p. Robert knew exactly what was wrong with my dryer. He had the parts needed and my dryer was fixed in no time. The price was affordable for the problem I had. ROBERT HAS EXCELLENT CUSTOMER SERVICE! He was very frie... More
The service was EXCELLENT! The communication was EXCELLENT. I was told that they would be here between 1-4p I received a txt from ROBERT he was in route and that was a little after 1p. Robert knew exactly what was wrong with my dryer. He had the parts needed and my dryer was fixed in no time. The price was affordable for the problem I had. ROBERT HAS EXCELLENT CUSTOMER SERVICE! He was very friendly and knowledgeable! I APPRECIATE HIS SERVICE!!! I will definitely recommend Zip Appliance & Repair and Robert gets 5 plus stars from me! Less
Eric was very helpful and informative on dealing with refrigerator issue. Would use Zip Appliance again.
Jake and Rob were awesome, experienced, and super friendly. I'll definitely be recommending this company to our friends and family!
Erick Diaz fixed my oven door and showed me how to take it off, he was very informative. He did the job in a zip. Thank you.
Erick was very professional and explained everything as he went. He was very pleasant to speak to. I would definitely like for him to come back for any other repairs if necessary.
Erick was so professional, kind and informative! I happened to find Zip Appliance Repair through a google search and am so happy I did. Erick diagnosed the problem and was honest and helpful with what our options were. We will probably have to get a new refrigerator, but I will definitely use this company again in the future. I highly recommend them!
I was very impressed with Eric who came out to look at a washer that is having problems. He was professional, and helpful. Also his business was kind enough to answer the phone and set up an appointment the same day.
Technician was excellent and knowledgeable. We will use Zip Appliance Repair in the future 😊
Called and they came next day! Especially before thanksgiving , Robert did an excellent job and I am very happy with the company and service will recommend and use again
They came to fix my fridge because it wasn’t cooling, when they fixed that they ended up causing a rattle I called them after a week of it and was told by Minka that she would look into it and call me back, she never did I waited over a month and then called back, only to be told by Von that I needed to call warranty back again to create another order so that they can get paid for THEIR MISTAKE.... More
They came to fix my fridge because it wasn’t cooling, when they fixed that they ended up causing a rattle I called them after a week of it and was told by Minka that she would look into it and call me back, she never did I waited over a month and then called back, only to be told by Von that I needed to call warranty back again to create another order so that they can get paid for THEIR MISTAKE. Super unprofessional and unhelpful. Wouldn’t recommend. Less
Came and told us refrigerator part, that we called for service on, was basically not able to be fixed. Took our $99 dollars and said that he would send info or would also talk to his office about sending us a quote on an alternate way to fix it. We never received any information. The information he verbally gave me telling how to fix it myself was not even completely correct after I checked at Ho... More
Came and told us refrigerator part, that we called for service on, was basically not able to be fixed. Took our $99 dollars and said that he would send info or would also talk to his office about sending us a quote on an alternate way to fix it. We never received any information. The information he verbally gave me telling how to fix it myself was not even completely correct after I checked at Home Depot. He also said he would not recommend this company to even do the job because their labor would be too high. Also damaged my wood floors pulling the refrigerator out. So basically, he came and told us what we already knew - that our filter doesn't work; took our money and said he would get back with us, but never did. I tried to call a few days later and kept getting a recording saying the Co. was busy and to leave a message. The young man who came was very nice and I think he meant well, but at this point I cannot say we are happy with the situation. Less
Great customer service and repair. Called after 10 am and tech was here before 3 pm
Courteous, very knowledgeable & on time.
This is the second time I have used Zip. Both times, Eric has come over to fix my appliances. I don't normally leave reviews but his service and knowledge are beyond my expectations. He not only was able to fix the issues I was having, but actually takes a couple of minutes to explain what the issue was, how he fixed it, and what measures I can be taking to prolong my appliances' lives.
Profesional and timely service.
Eric came on time and fixed my dryer very quickly. Very friendly as well. Explained to me the problem and why it stopped heating.
The zip repair team was great. I would highly recommend them for their prompt service and honest work. They got me out of a messy situation as they said they would !!
The person that came out inspected my machine gave me a quote $508.I paid before any services were done. In two weeks he finally came out to fix it. It worked while he was here but soon as he left it broke down again with the same problem. I call them 4 times to fix it again and it did the same thing. But the last time he found something else wrong which cost me more money. $67.65. Something he s... More
The person that came out inspected my machine gave me a quote $508.I paid before any services were done. In two weeks he finally came out to fix it. It worked while he was here but soon as he left it broke down again with the same problem. I call them 4 times to fix it again and it did the same thing. But the last time he found something else wrong which cost me more money. $67.65. Something he should have found out during inspection the first time. Well it works now but I recommend finding a company that gets it done correctly the first time. Not this one. Wastes a lot of time Less
Zip appliance is the best in town. My dryer went out on a Sunday, called Zip appliance on a Monday and they sent out a technician same day. I'm glad that my home warranty service has Zip appliance as vendors.
MICHAEL IS A GREAT GUY KNOWLEDGEABLE AND VERY POLITE
The technician was very kind, fixed the problem in under 20 min! And my dishwasher was back in business 🙌🏽🥳 Definitely would recommend their services!
Eric was top notch. He explained everything to me. He was in and out in no time at all. Very professional
Erick is a real stand-up guy. Cares about his customers. I appreciated the honesty and maintenance tips. Went above and beyond what was required.
The service person came and inspected the refrigerator, diagnosing the problem. He was informative and helpful.
Erick was wonderful. Very knowledgeable and honest. He showed me what was wrong and took pictures. Gave me his professional opinion on what options I have for fixing issue and what would be the best route for me. Erick will be the only repair guy I call for any future issues.
Great office, great communication, on time, professional, truthful. Our dishwasher started leaking and Eric came out and looked it over and gave me a good estimate on the repair . Eric was very helpful letting me know what was happening with our unit. I decided instead of repairing it to buy a new dishwasher (ours was 10 years old).He let me in on a few trade tips that were key in my decision for... More
Great office, great communication, on time, professional, truthful. Our dishwasher started leaking and Eric came out and looked it over and gave me a good estimate on the repair . Eric was very helpful letting me know what was happening with our unit. I decided instead of repairing it to buy a new dishwasher (ours was 10 years old).He let me in on a few trade tips that were key in my decision for my new purchase. Great, great guy… very knowledgeable and very good at his job. I’d recommend these people to anyone that is having appliance problems. ⭐️⭐️⭐️⭐️⭐️ Less
Jake was very helpful, & professional I will definitely used His Service again Thank you 😊
They were so honest and nice, I really appreciated there help
They arrived on time and called to say they were on the way. Eric was very professional and courteous. He told me that he had the same fridge and went straight to work. He found the problem quickly and explained that he would have to use an adapter to repair the ice maker leak. He finished in record time, cleaned the area behind the fridge (my wife was embarrassed) and tested everything. The frid... More
They arrived on time and called to say they were on the way. Eric was very professional and courteous. He told me that he had the same fridge and went straight to work. He found the problem quickly and explained that he would have to use an adapter to repair the ice maker leak. He finished in record time, cleaned the area behind the fridge (my wife was embarrassed) and tested everything. The fridge is doing great and he charged only for the service call, $99. I called their office at 810am Monday and they scheduled me for 9-12 that day. I recommend Zip for their professionalism, promptness and pricing. This is an honest business and deserves our business. Thank you Zip appliance. Less
Repairman was professional and complete in his explanation of the problem. I would use Zip again.
My refrigerator, freezer and ice maker stopped working. Zip Appliance was the second repair company to come out. The repairman was professional, knowledgeable and was able to completely repair it. I would definitely refer friends and use this company in the future. My thanks to Eric at Zip Appliance.
Awesome experience with Jake! Was very quick and efficient with dealing with my refrigerator. Supper friendly! Definitely will be requesting him again!
Erick did a great job with his evaluation and service. Very professional!
Thank u jack you so nice
Very thankful for charge I was expecting very expensive. Not completely repaired that was due to broken refrigerator part couldn't afford complete repair. This repair was a birthday gift to my niece. Eric was professional did his best👏👏🙏
Eric was on time, very polite & very professional. He explained everything as he was going & did a fabulous job. I would recommend Eric at Zip Appliance without any hesitation. He’s AWESOME! 👍🏻
Zip appliance exceeded expectations. They are professional and punctual. I will be using them for future repair needs.
Very professional. Identified the problem and shared his findings.
Looked at a ice machine. Very professional. On time. I would use them again.
Excellent work
They were very helpful and tried their hardest to repair my dead oven.
Made an appointment for Monday and they were able to come out sooner. Unfortunately my machine was a goner but the technician was able to recommend a few good brands and some qualities to look out for on a replacement. Super happy with the service and will definitely use them again.
Service tech was very friendly professional and knowledgeable! Will definitely use this company again if needed
The tech Jake was great. Parts are needed but found the problem quickly and was very pleasant. Would recommend this company to anyone.
Mr.Eric” was Very Professional and had all the Answers to my questions friendly kind and outgoing would definitely Use and or recommend to family and Friends.. In this Line Of Work Ya Just Can’t Beat Their Fair Share $$ Pricings are Amazing*☺️😉👍🏼Use ZIP 😊
Awesome service, explained everything so I could understand. Very knowledgeable. Thank you Joe, you guys are our permanent appliance repair company.
Eric was very helpful and knowledgeable.
Technician was very informative, professional, respectful and polite. Absolutely would use their services again. Excellent service!!
Wonderful customer service. Eric was very thorough and informative.
Very efficient.
The woman who made my appointment was kind and helpful. Erick, who they sent out was very friendly and finished the work quickly and efficiently. I would highly recommend this company.
Eric was extremely professional, knowledgeable and friendly! I will use ZIP again for any of my appliance needs.
The service guys name was Erick, and he was very professional, explain exactly what part needed to replaced.
Robert’s service, couldn’t be any better. He is a wonderful representative of your company and the customer service you provide.
Great amazing and super nice going to them for now on
Quick response and professional service! So refreshing to find customer service.
I was very impressed with the professionalism and knowledge that Bryan had when he came to repair our refrigerator. He was very polite and knew what the problem was with our freezer. He explained everything in detail. I would definitely use Zip Appliance Repair again.
Bryan their repair person was very professional, knowledgeable and courteous. It's great to see this still exists during this time. He was efficient and completed the repairs promptly
Erik was extremely nice. And answered all our questions. On time. Reliable service.
Very good right time well please with their tech
Very knowledgeable and and professional. Friendly attitudes and made sure all my questions were addressed.
We had already bought the part for our dishwasher but my husband was having trouble installing it and the service technician put it together in minutes. So we’re very happy. Our technician was professional courteous worked quickly and we will definitely use them again.
The repair man showed up within the time frame. I thought I was going to have to spend a lot of money on repairs. He took the washer apart and checked everything out. Verified everything was working correctly. Put it back together, and it started working!!!
I run a service business and we give free estimates. I was not told ahead of time that the trip to my house was going to cost me $99 even if nothing was done but the diagnosis, and since I had provided the call center with the symptoms and brand, model and serial numbers, that should have been a slam dunk…. it’s not making ice, the water still works, voila… it needs a new ice maker. I priced one ... More
I run a service business and we give free estimates. I was not told ahead of time that the trip to my house was going to cost me $99 even if nothing was done but the diagnosis, and since I had provided the call center with the symptoms and brand, model and serial numbers, that should have been a slam dunk…. it’s not making ice, the water still works, voila… it needs a new ice maker. I priced one at our local appliance parts distributor at $129. They take all of 15 minutes to replace, so I expected the estimate to be around $250. It was $514. Oh… and I was offered the ‘opportunity’ to select from three levels of service by paying for a club membership. ‘Menu pricing’ makes everything cost SO much more. Great for the company owner though. Less
I was pleased with the service and glad that everything was resolved.
He did good job
The technician was really polite and informative about my dryer. He made it a great experience. I would definitely recommend this company again.
Jake was incredibly helpful and offered a lot of additional information around my issue. I was very pleased with his level of service, and will definitely use Zip again specifically because of him.
Zip appliance repair was able to schedule an appointment for me in a timely manner. Jake arrived on-time for both appointments. He was extremely professional and courteous, explaining why my washing machine and dishwasher were having problems. Jake also made very helpful recommendations to help prevent future problems. I highly recommend Zip appliance for any service repairs due to outstanding cu... More
Zip appliance repair was able to schedule an appointment for me in a timely manner. Jake arrived on-time for both appointments. He was extremely professional and courteous, explaining why my washing machine and dishwasher were having problems. Jake also made very helpful recommendations to help prevent future problems. I highly recommend Zip appliance for any service repairs due to outstanding customer service, knowledge of existing problems, and expediency of service. Thank you Jake for getting my appliances back to functioning! Less
Eric the repairman who came out was amazing. He was helpful friendly and explained everything. The scheduling department kept giving me the run around but the repairman and his service was excellent above and beyond my expectations
Excellent friendly service
Jake was friendly knowledgeable and efficient and so helpful. Best experience. 5plus star Rating
Eric was awesome!! Great communication, great service! Found the issue and promptly fixed it. Will use Zip for all my appliance needs moving forward.
These guys are awesome. Very prompt and knowledgeable. 5 ⭐️!!! Will use again
Excellent service, repair men were very efficient, knowledgable and courteous.
Great customer service
Jake from Zip appliance repair was very prompt in getting to my appointment. He took the unit apart and showed me the condition of it. Then showed me the problem and what it would take to fix the problem. He cleaned the dryer to keep any other fires from starting in the unit. He Ordered the part that needs to be replaced and had a loaner part until ours comes in. This was all done within about 50... More
Jake from Zip appliance repair was very prompt in getting to my appointment. He took the unit apart and showed me the condition of it. Then showed me the problem and what it would take to fix the problem. He cleaned the dryer to keep any other fires from starting in the unit. He Ordered the part that needs to be replaced and had a loaner part until ours comes in. This was all done within about 50 minutes. My wife is going to be so happy. Thanks Jake you beat your competition by 8 days Less
The experience that we have with Jake and his partner was amazing.They are very professional and friendly. I would totally give them a call for future reference
The service was for my brother who was very happy with the service.
Had them come out to fix a leak in our fridge. They were prompt, friendly and knowledgeable. They knew exactly where the problem was and how to resolve it. So glad I read reviews and decided on their company.
They fixed the problem. Wasn’t too expensive. Saved me from having to buy a new dishwasher.
So impressed with this company; in particular with Jake who repaired my oven. He was knowledgeable, competent, proficient and very friendly. He went beyond his duty by replacing my fan light and even helped me with quick instruction on how to adjust my TV remote control. If I could give him ten 🌟 stars I would. His talent and work quality deserves a raise.
Very courteous and professional. Recommend the service to everyone.
It was good. He came on time and was very professional. Will go back to them if I need any appliance repair.
The technician Jake we hear a little late but that didn’t matter. He arrived and got straight to work and fixed our 6 year old refrigerator ice machine. Works like it’s new and he also cleaned and replaced the rollers in our Whirlpool dryer. Our dryer is only 2 years old and he spotted the issue my wife was concerned about and now it runs like new again. Jake and Zip will be our go to from here ... More
The technician Jake we hear a little late but that didn’t matter. He arrived and got straight to work and fixed our 6 year old refrigerator ice machine. Works like it’s new and he also cleaned and replaced the rollers in our Whirlpool dryer. Our dryer is only 2 years old and he spotted the issue my wife was concerned about and now it runs like new again. Jake and Zip will be our go to from here on out to maintain and if needed get new appliances for our home. Less
Very professional very kind great job on time Great customer service person who came in service my refrigerator name was Eric Lovato Bakersfield, CA and was very efficient 👍🏼
Very good service .
I had a good experience with Zip Appliance Repair. Our technician Jake was so nice and polite, thorough and neat. He is very honest and patient. We would definitely use this company again and highly recommend it to others
Great experience. Shane was very thorough and quickly found and fixed the issue with my water heater. Also took the time to explain what happened and showed me how to use all the functions. Great plumbing experience.
Jose, the technician, was very personable and helpful. He took videos to make sure I was able to see what he did. And he was quick and efficient.
So my dryer stopped working a while back and I needed to have it fixed. I searched on google for appliance services and surprisingly, several businesses popped up. I did call a couple of other businesses before I found Zip Appliance and repair. I decided to go with them because the person I spoke with was the most accommodating and the quote she gave me was reasonable. I also felt that this one i... More
So my dryer stopped working a while back and I needed to have it fixed. I searched on google for appliance services and surprisingly, several businesses popped up. I did call a couple of other businesses before I found Zip Appliance and repair. I decided to go with them because the person I spoke with was the most accommodating and the quote she gave me was reasonable. I also felt that this one is trustworthy cuz honestly, you just don’t know who’s gonna show up and walk thru your door. So I then met Jake and his buddy the day I set the appointment. They were on time and sent a few messages prior to confirm the appointment. They were very thorough getting my dryer fixed and showed me a few tips as well to get my other appliances well maintained. All that was already great but I had some technical issues that I needed help with after they left. I reached out to the company and within an hour, Jake came back to get everything straightened out! Really happy that I chose them for my appliance services. these guys go above and beyond and I would definitely recommend them for any appliance repair services! Less
Love Zip, have used them twice. Excellent work both times. I highly recommend them.
Great service with Jose
I wasn't looking forward to having somebody I didn't know come into my home to repair my washer but Jake was so personable, pleasant, & easy to talk to, I was almost disappointed that he did the job so quickly! (Oh & did I mention he was very professional and knowledgeable - he explained everything to me in terms I could understand:)
Jake did a very good job on repairing my microwave
Repairman was on time, thorough, professional. Haven’t decided if I want the ice maker repaired, because of cost.
Great service
Great work!
Tech was on time, efficient, and very knowledgeable.
Jake was very knowledgeable and did an amazing job getting our refrigerator up and going again. We will for sure be using him and this company in the future for appliance repairs.
Very kind, a gentleman with knowledge, knew what was wrong from the beginning. Happy with the service
The guy who came out today (I think his name was Jake) was super nice, helpful, and gave me tips to help my dishwasher work better and last longer. He was very professional and did a great job.
Repair service was excellent.
excellent service, very knowledgable and friendly. highly recommend.
I highly recommend zip appliance repair and service. Very friendly, reliable🙂 did a excellent job and we are very satisfied with the service
On time, friendly, and helpful.
Great customer service
This is the second time I’ve called zip appliance out. They are extremely professional and very knowledgeable. I will use them again!
I will always ask for the professional service of Eric Lovato!!!! Thank you
Garage door broke. Jake came out same day and had it fixed in 1.5 hours for $380. Garage door companies were too busy. Saved $1,600 for a replacement door.
Both techs were knowledgeable, punctual and courteous.
I cannot express how happy I am that I found zip Appliance! I have been trying to get my dishwasher fixed through Lowe’s warranty that I had on my dishwasher five year warranty and I cannot get them to get a decent person to come out and fix my dishwasher! After four months I gave up and I called Zip Appliance and repair service and they came out I think it was that day and diagnose what was wron... More
I cannot express how happy I am that I found zip Appliance! I have been trying to get my dishwasher fixed through Lowe’s warranty that I had on my dishwasher five year warranty and I cannot get them to get a decent person to come out and fix my dishwasher! After four months I gave up and I called Zip Appliance and repair service and they came out I think it was that day and diagnose what was wrong with my dishwasher. Jake is the one that came today to finish installing the other part that went out on my dishwasher. Very professional! I have dealt with three different companies that have been so unprofessional and hateful. And these people came out always sending me a text always calling to confirm. Very professional and awesome work Thank you Jake for putting up with my dog 🐶  Less
Quick reply to examine the broken appliance and estimate price to repair. $629 was excessive for parts and labor plus $99 for the visit. $727 total . More than the cost of new. Repairman was polite and informative. I suggest you shop around and compare prices for repairs.
Did an installation. He had to improvise. Very friendly and fast work. Would recommend
My garage door spring broke. Jake was at my home 35 mins. After I called. Had to order the spring. All fixed within 4 days. I highly recommend zip appl.
The service was excellent very professional everything done on time no problems at all. Zip repair service 5 star ⭐️⭐️⭐️⭐️⭐️ Outstanding. Will recommend this service to anybody.
I was thrilled I got a same day appointment!! He actually arrived in 1 hour! Very professional and the price blew me away! Definitely will use Zip again for all of my appliances!
Jose was punctual and very polite. The business was very good at email and text appointment reminders, as well as promptly providing an invoice and receipt for services. I signed up for their Zip Pro annual service plan as it includes servicing for all my appliances.
Performed thorough evaluation of dishwasher & prepared estimate.
Tech came out and spent 15 minutes diagnosing what he said was the problem for sure. I was charged 99$ for him to come out and give me a part number to order. Got an invoice of well over 300$ for the part and install. I ordered and installed the part myself for under 30$. Verified that the part functions correctly; so does the original part. Didn’t fix the problem I requested Zip to come out for... More
Tech came out and spent 15 minutes diagnosing what he said was the problem for sure. I was charged 99$ for him to come out and give me a part number to order. Got an invoice of well over 300$ for the part and install. I ordered and installed the part myself for under 30$. Verified that the part functions correctly; so does the original part. Didn’t fix the problem I requested Zip to come out for. Glad I didn’t pay the 300$. That would have been over 400$ and the problem wouldn’t have been fixed. Haven’t heard back from them since. To the response from Zip, you clearly charge a high service charge to come out just to look at an appliance because you overcharge for installation on parts and you fully expect people to order parts cheaper and do the install themselves. Your warranty wouldn’t apply since the part your tech said was the problem isn’t actually the problem. Good to know that you would warranty a part that wasn’t broken and for the time to come back to repair a part that isn’t broken. You would charge me an additional service fee, parts, repair and installation to come back and do the job right. I have no idea how other reviews can state that your company charges reasonable rates. Worse than a shady auto mechanic. Less
There is not enough space to sing the praises of this company, the office staff and their technicians. Professional, courteous, friendly, knowledgeable, efficient, respectful. Eric and Angel are fantastic! Audra Jones MaryPaul Mitchell
There is not enough space to sing the praises of this company, the office staff and their technicians. Professional, courteous, knowledgeable, efficient, respectful, friendly. Eric and Angel are fantastic!
Excellent service, technician was out within an hour of calling. Once he arrived, he repaired our dishwasher quickly. He was extremely professional & helpful regarding our repair. Will def use again for any future issues.
The young man that was sent to my home was such a polite and knowledgeable Technician. He Immediately knew what the problem was. I will recommend this company and this young man for repairs always. Thank You LTackett
I’ve used them 7 times for appliance repair. Great, knowledge service and very fast and timely. There loyalty program for $150/ yr is a real benefit. Jake and Eric are excellent.
James was very helpful, he made several visits to our house this week (for different issues). Unfortunately we needed a different part. But, he explained what we needed. Thanks James!
James was awesome 👌
I initially spoke with Sarah who was probably the nicest person ever. She set up with an appointment the very next day with John who was extremely knowledgeable and helpful. I would recommend ZIP to anyone.
Our service tach came within 30 min of our call that our fridge was not holding temp. James did a great job diagnosing & making a difficult repair. We have a side by side fridge in a motorhome which made it challenging to easily access. He was extremely professional & knowledgeable. We highly recommend this company especially for RVers.
Couldn't give them more stars because I didn't need their services after all but they were great people, on top of it and very responsive. I will call on them in the future.
Overall satisfied with the service! My problem was absolutely solved
Jose is my hero!!
Prompt, good tech,good service
Jose is a very professional tech, and a veteran. We will ask for him in the future.
Very professional
On time, courteous, honest. Would recommend.
Great service. Friendly. Provided future ideas for appliance reliability. Best appliance repair company we have every used, and we are seniors. Keep up the great work.
Our dryer was making a squeaking noise. Called Zip Appliance. The technician had the parts and fix the dryer the same day. Very good service.
He was so nice and made sure all of my questions were answered, definitely recommending this company to all my friends and family, and if I ever need an appliance repair/installation in the future this is for sure the company I will call!! Thankyou so much!!
Jose was my technician and he was incredibly polite and professional. He found the problem right away and was able to fix the leaky hose with parts he had available rather than waiting on ordering a special part from GE. I highly recommend Zip Appliance. Professional, prompt and fair.
Arrived right on time! Very friendly and honest service. Our tech told us the repair would be very expensive and it be more cost efficient to purchase a new machine. I appreciate it so much.
His service was amazing. He was fast and accurate. This company will be my first call .
Jose was great help! He educated me and showed me the problem and how to use it!
Our technician John aka James was very punctual on arrival time,friendly and professional. He addressed the issue immediately and now I have a functional washer. They have same day service which I love because appliances are important especially when using daily. I didn’t want to wait a week or two let other service areas. So thank you for the speedy delivery of your service
Jose was on time, professional, and knew what he was doing! Highly recommend this company!
Jake was very professional and knowledgeable about all of our appliances. He was on time and serviced all of our appliances. I would highly recommend them for all of your appliances and repairs. Thank you for your excellent service!
Jose was helpful and very very professional. Thank you for coming promptly! Will be calling again for all our appliance needs!
#amazing
These guys checked things the other company didn't. Makes me think that other company just wanted to milk me for my money. I had a gas leak. The "other guys" just checked the rear and assumed they needed a part... Zip Appliance checked under the stove hood and found the cause of the leak and fully understood what was required to resolve this issue. No guessing. Pure professionalism. Thanks again ... More
These guys checked things the other company didn't. Makes me think that other company just wanted to milk me for my money. I had a gas leak. The "other guys" just checked the rear and assumed they needed a part... Zip Appliance checked under the stove hood and found the cause of the leak and fully understood what was required to resolve this issue. No guessing. Pure professionalism. Thanks again guys. Less
I must confess that Mrs Jane Bradley fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Jane Bradley fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs Jane Bradley fx your hard... More
I must confess that Mrs Jane Bradley fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Jane Bradley fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs Jane Bradley fx your hard-earned money is 100% secured/Safe You can contact her via WhatsApp +19125040422 Email:[email protected] Less
Prompt arrival, knowledgeable and efficient in performing the service. The service agents were very friendly and explained details of the service.
My service rep Jose , was on time, which is a huge deal for me! very informative, knowledgeable. The whole team was in constant communication with me, which I was also super happy about. Will definitely use them again
Jose was timely, professional, knowledgeable and courteous. Job was done quickly and the issue was explained in detail. A+
Great customer service! They were able to come and repair my Dryer same day which was so so helpful. I didn’t have to wait for days to get someone To come. Very knowledgeable and honest as well.
Quick analysis and repair. Part took about a week but repair was done quickly.
Jake was was friendly and did a great job on the repair for the ice maker
Salto diagnosed the issue with my washing machine; although due to its age, the parts necessary to repair it were no longer available. There is the possibility he could find it through a third party vendor, however I told him I didn't feel comfortable with that, as I'd recently had many issues with fulfillment companies providing parts for my computer podcast program. I will in the future be usi... More
Salto diagnosed the issue with my washing machine; although due to its age, the parts necessary to repair it were no longer available. There is the possibility he could find it through a third party vendor, however I told him I didn't feel comfortable with that, as I'd recently had many issues with fulfillment companies providing parts for my computer podcast program. I will in the future be using Zip for my dryer and refrigerator diagnostics and repair, because they seem to understand the adage, "they don't build them like they used to." To that end, I've joined their Zip Club, and I suggest others do so as well. Less
Jack was on time, very knowledgeable and very helpful!! I would recommend zip appliance.
Jake was great, as have been any of the service techs we’ve had from Zip Appliance. These guys are on it!!
Zip Appliance came very highly recommended to us. We needed maintenance on our 14-year-old washer and our 22-year-old dryer. The technician, Jose, was professional, polite, and knowledgeable. He was also right on time. After looking over our appliances, Jose determined we did not need any replacement parts, even though the appliances are old. Instead of trying to sell us something we didn’t need... More
Zip Appliance came very highly recommended to us. We needed maintenance on our 14-year-old washer and our 22-year-old dryer. The technician, Jose, was professional, polite, and knowledgeable. He was also right on time. After looking over our appliances, Jose determined we did not need any replacement parts, even though the appliances are old. Instead of trying to sell us something we didn’t need, he saved us money and many headaches. He was also very accommodating on pulling out the appliances so we could clean behind them and put our appliances right back in the perfect position. Communication with Zip Appliance was excellent. We had several text messages, and emails alerting us to their time of arrival. If we need any further work on any appliances, we will be certain to call Zip! Less
Jake did the service call and he was very polite and professional. Lots of knowledge that was appreciated.
Eric Lovato was very efficient! He fixed my freezer drawer in no time at all! Best service ever!! Highly recommend!
Fast, efficient service! Tech Jake did a great job. Highly recommend!
Eric is simply wonderful! Very knowledgeable!
Arrived a little early, was very clean and neat while doing the job, went over everything to make sure dishwasher worked right. Very professional and friendly. First time my Home Warranty sent me a great company
Eric was super friendly and informative! He even called me later to make sure my washer was still working correctly! Will definitely use in the future.
Very happy with the response time and service from the tech. It took him only just a few minutes to diagnose the problem and was able to fix the problem in a timely manner.
Our repair specialist name was Eric! He was very knowledgeable, courteous, and quick. He provided us with excellent customer service and professionalism! Thank You!
Repair man was on time. Very helpful and knowledgeable. Figured out the problem with my washer. Thank you guys.
Jake was always very respectful and professional from the first point of contact. When Jake and Eric returned to finish installing the new parts on my dryer, again they showed the outmost respect and professionalism. They did an amazing work and my dryer sounds and works great. Very pleased
Jake was wonderfully helpful. He was professional, polite and informative. We couldn't ask for more.
Exellent service on high end Miele oven
Jose was very helpful, five stars 👍
Jake from state farm did a fantastic job today very satisfied with his work.
Jake was super honest and friendly. Great service will highly recommend to friends and family.
Jose' the repair tech was on time and very nice and helpful.
Jose was very friendly and professional. Would definitely recommend after such a great experience!
Amazing Service, on time and very communicative with the whole process and repairs.
Eric did a awesome job fixed my residential refrigerator in my Rv,took the time to do it right.
The service technician, Jake, on each visit was on time, courteous, knowledgeable, and very professional. Answered all the questions asked and provided additional information regarding the appliances being repaired. I would recommend Zip Appliance Repair to anyone that requires a appliance repair service. I give this company a "GOLD" star.
Jake Heckathorn came out to repair my dryer. He was timely, respectful, and knowledgeable. I will definitely be calling Zip for all our future repairs!
Jose was very professional and completed the job!
Excellent service! Very through and diagnosed our problem quickly and efficiently. Our repairman was also very friendly and respectful of our property. Highly recommend!
Eric diagnosed dryer right away and even took the time out to look and diagnosed our stove (which he really didn’t have to do). Extremely professional, efficient, and knowledgeable. Thank you.
This was one of the experiences I have ever had with a repair service. They showed up 1.5hr earlier than my appointment time.(they called first). Eric was super knowledgeable and informed me of the items he seen. He was very clear on the companies policy, and free returns in the even the issue persists. He was super clean, friendly, and informative. Will definitely use this team for any an all ... More
This was one of the experiences I have ever had with a repair service. They showed up 1.5hr earlier than my appointment time.(they called first). Eric was super knowledgeable and informed me of the items he seen. He was very clear on the companies policy, and free returns in the even the issue persists. He was super clean, friendly, and informative. Will definitely use this team for any an all appliance needs Less
They showed up same day when scheduled. Assessed the issue and ordered part. Part was available in town and they were back to fix the unit within a couple of hours. Very clean and professional.
He was really knowledgeable and friendly service. Professional mannerism and on time.
Angel the service person was on time and honest. Checked out my washer and didn’t try to sell me any extras, just came in and did his job politely and it went smoothly.
I didn't catch his name and the person he told doesn't remember, but I do know the young man just got out of the military. Very polite, worked fast and clean. Wore his mask. Answered all my questions. Very helpful. 10 at of 10 recommend.
Angel and Shane did a great job in repairing my 20 year old Maytag refrigerator's drink dispenser. Lucky for me I had purchased replacement ,parts about 10 years ago, thinking the dispenser would go bad. Another 10 years later it did quit but Zip carefully replaced everything, including the computer board and it now works like new. A fridge that old takes working though some minor problems to m... More
Angel and Shane did a great job in repairing my 20 year old Maytag refrigerator's drink dispenser. Lucky for me I had purchased replacement ,parts about 10 years ago, thinking the dispenser would go bad. Another 10 years later it did quit but Zip carefully replaced everything, including the computer board and it now works like new. A fridge that old takes working though some minor problems to make sure it all fits and works correctly and they did a professional job in completing the repair and in a timely manner. Will use for future repair. Super job! Zip Less
Excellent job.
Hired them to install a built in electric oven and the company sent two employees promptly. They did an excellent job and were very thorough. I recommend them to anyone looking for appliance installation.
The service was professional and on time. The service person (Jose) was very professional, helpful and knowledgeable. I recommend this place to anyone.
Jose was very polite on time and used his skills to find the problem quickly to fix my dryer very happy with the service
Outstanding service and prompt when scheduling the return trip after parts came in. The technician was polite and did a great job explaining everything. I’ll definitely use this company again.
Service was on time and very professional. Very knowledgeable about my cooktop. Will definitely use them again
Jose was very professional and knowledge, he took care of our ice maker problem. Thank you again Jose
Eric came to look at my refrigerator today and was on time, professional and helpful. He took the time to explain not only what needed to be replaced, but why. He gave me an estimate before leaving. It was a very pleasant experience.
Jose seemed very knowledgeable and was very friendly.
Jake and Jose were great and professional.
It was a really good experience all in all, I learned stay away from Samsung and LG appliances.
Very reliable, quick responses, on time and explains details very well!
Highly recommended. Fast and dependable. Eric was awesome. Courteous, skilled and knowledgeable. I will use this company again when needed.
Both Jake and Jose were very professional, knowledgeable, and respectful. They arrived on time. They communicated with we as they were analyzing the problem. Overall, it was a very good experience. I definitely will use their services again. Thank you!
Very knowledgeable and professional, would use again
They removed old stove/range and installed a new one. Install was a bit challenging but Jake and Joseph efficiently handled it in a timely, professional, and courteous manner. They were great!
They repaired our refrigerator and freezer using our homeowners insurance. They were professional, quick and did a great job! I will use them again if needed! Thanks guys!
Jose did a great job! He is very friendly and professional. Both times we were able to get an appointment for the next day. Would definitely use them again.
Eric the technician was so friendly and explained everything he was doing, will definitely use their service again and will definitely recommend this company.
They did a great job and now I have a working oven again. Yay!
Very efficient, great pricing, keeps you informed of everything from when the parts were ordered to when they shipped and arrived. Highly recommended
This company was able to send out someone days sooner than anyone else in town. Eric Lovato was our service technician. He was very knowledgeable and just so polite. I can't recommend him more.
Their technicians don’t know exactly what they doing. Their have identified wrong issues for my washer and dryer twice.they were just guessing. I gave them money for free. Never used them again.
They were super efficient and professional in installing my microwave and dishwasher. Eric came to install the newer dishwasher that I ordered as the other one came defected and they were super accommodating called me back the same day to set up the appointment and Eric was ahead of the schedule and professional at the job. Would recommend. Definitely calling them for any other installments I wil... More
They were super efficient and professional in installing my microwave and dishwasher. Eric came to install the newer dishwasher that I ordered as the other one came defected and they were super accommodating called me back the same day to set up the appointment and Eric was ahead of the schedule and professional at the job. Would recommend. Definitely calling them for any other installments I will need. Less
I had the pleasure of having service by Eric today to install my under the cabinet range hood. Customer service with this company has been outstanding from the get go. I highly recommend, and I will not even hesitate to use them again for my appliance service and repair needs. They are great with providing quotes in advance, they are timely, and very responsive to phone calls. Their communication... More
I had the pleasure of having service by Eric today to install my under the cabinet range hood. Customer service with this company has been outstanding from the get go. I highly recommend, and I will not even hesitate to use them again for my appliance service and repair needs. They are great with providing quotes in advance, they are timely, and very responsive to phone calls. Their communication has also been excellent. Less
Fast very profesional would like to use again
Called to have my washer and dryer looked at and they told me they could look at my dryer but they aren’t doing washers at this time. Disappointed since they had recent five-star reviews of fixing washers.
Joseph was amazing!. He was on time, very informative and when the wrong part was sent he improvised and still solved the problem. Very knowledgeable and professional. I will definitely use their services again. I highly recommend this company.
Jake was right on time and ready to work. He was very informative and explained everything in detail. I felt very satisfied that he had fixed the issue before he left.
You guys get right on the job Jose did a great job thank you guys on the great service I give you 5 stars
Jake at ZIP did a fantastic job repairing our washer! Highly recommend their services especially by this service tech! THANKS
Great communication, fast service, and friendly.
Great customer service and Eric was very professional.
Ice maker not working, called 2 places before calling zip. First company came out , had to order parts. Never heard from them again. Called, didn’t return. Moved on. Second place gave me appt, never showed up. Called and the were very sorry, will come Tuesday, never showed up. Called Zip, very nice and professional. Ask several questions, explained everything and said Eric would be here t... More
Ice maker not working, called 2 places before calling zip. First company came out , had to order parts. Never heard from them again. Called, didn’t return. Moved on. Second place gave me appt, never showed up. Called and the were very sorry, will come Tuesday, never showed up. Called Zip, very nice and professional. Ask several questions, explained everything and said Eric would be here this day and time. Called me day of appt, gave me time as reminder, called again and ask if they could come early....Eric was very knowledgeable and very nice person. Told us what we needed, the price etc and had to order parts, would be 5 to 7 days . In 2 days they called ,said parts in, would we be home next day. Eric came (again early😀) did a great job and it works great. Can not say enough good things about Zip. Less
Great company and very responsive. Chris the technician was prompt and professional. He diagnosed the issue on our fridge quickly. Great job
Great locally owned and operated business. My freezer went out and Zip came to my rescue. The team stayed in communication and my service tech Eric provided skilled and prompt service. Eric even called following the repair to verify my satisfaction. Feel very grateful for this friendly and efficient business!