based on 13 reviews
I am not one to try and hurt a business with a bad review but.... use this landscaper at your own risk. We called Katy Landscaper to do our yard because of the great reviews we saw as well as their pricing. When we arrived from work we found the yard done and our glass on the French door to the backyard shattered. We called to ask why they did not at least try to call us to inform us that they ha... More
I am not one to try and hurt a business with a bad review but.... use this landscaper at your own risk. We called Katy Landscaper to do our yard because of the great reviews we saw as well as their pricing. When we arrived from work we found the yard done and our glass on the French door to the backyard shattered. We called to ask why they did not at least try to call us to inform us that they had shattered our backdoor as well as if they would help us with the $600 to fix it. They told us that they didn't notice they had done that and that it is not their responsibility. When we tried to talk to them about it they told us "stop calling us, this is not our fault and you can not hold us responsible". I was shook that they did not even care to take responsibility. I would have at least expected them to be considerate about this but instead we were told to stop calling. Now me and my fiancé who just needed our lawn mowed are stuck paying $600 to fix our door. I would not have wrote this review if they would have not blew us off after the fact. If you do end up using them make sure you are home to confront them if something like this were to happen. I am adding to this review and comment: Our back yard is completely enclosed and there are no kids on either side of our house. My proof is a picture of my back door completely shattered and the fact that it was not shattered before they came and as soon as they zoomed off we go to look at our mowed back yard and find it completely shattered. I just called Chris Gonzales to speak with him about my issue (LIKE YOUR REPLY SAID) and all he said to me was "you have no proof so you are a lying and without proof you have nothing so stop calling me" and now he will not answer the phone and sends me straight to voicemail. I AM SHOOK AT HOW RUDE AND DISRESPECTFUL THIS COMPANY IS. DO NOT USE THEM!!!! I AM SERIOUS, DO NOT!!!!! - Who tells a customer that they are lying - Who tells a customer with $600 damage to STOP calling? - Who declines to answer a customers calls that is trying to figure out what happened? - AGAIN! DO NOT USE THIS COMPANY!!!!!!! Less
(Translated by Google) How can I apply to work with you? I am a mechanic with proven experience (Original) Como puedo aplicar para trabajar con ustedes? Soy mecánico con experiencia comprobada... More
(Translated by Google) How can I apply to work with you? I am a mechanic with proven experience (Original) Como puedo aplicar para trabajar con ustedes? Soy mecánico con experiencia comprobada Less
We had a tree stump in our backyard that we've been meaning to get to for a while, but just never got around to until recently. We got a few quotes from some 'service providers' first because we heard they were competitive, and let me tell you, they were WAY out of the ball park of our budget. Chris at Katy Landscaper is very well trusted in the area, so we called him to compare, and he was nearl... More
We had a tree stump in our backyard that we've been meaning to get to for a while, but just never got around to until recently. We got a few quotes from some 'service providers' first because we heard they were competitive, and let me tell you, they were WAY out of the ball park of our budget. Chris at Katy Landscaper is very well trusted in the area, so we called him to compare, and he was nearly 50% less. Not only that, but him and his crew showed up on time, got the job done quickly, and left the area spotless! We were very happy with the results and are now doing ongoing lawn maintenance service with them. 5 stars all the way! Less
Katy Landscaper has always gone above and beyond when coming over to do our lawn. Chris has a great eye for what is needed and get the job done a lot cheaper and quicker than we expect. Very genuine crew with great services all around.... More
Katy Landscaper has always gone above and beyond when coming over to do our lawn. Chris has a great eye for what is needed and get the job done a lot cheaper and quicker than we expect. Very genuine crew with great services all around. Less
I tried to hire Chris to do our lawn maintenance and he told me Monday that he could be out Wednesday. He called me back multiple times to ask me to send him my address after I already had, which should have been the first red flag. Wednesday he didn't show up and called at the end of the day to tell me he ran out of time but could make it Thursday. I told him that was fine, left a check out for... More
I tried to hire Chris to do our lawn maintenance and he told me Monday that he could be out Wednesday. He called me back multiple times to ask me to send him my address after I already had, which should have been the first red flag. Wednesday he didn't show up and called at the end of the day to tell me he ran out of time but could make it Thursday. I told him that was fine, left a check out for him and then Thursday he also didn't show up. I called around 4pm to ask if he was still coming and he told me he'd be there in 30mins. I missed a call from him at 6pm, and called him back 1 minute after I missed the call. When he answered the phone he told me he couldn't find our address and tried to call me about it but was "already on the other side of town now".... other side of town? In the 1 minute it took me to call him back? I don't think so. We almost cancelled at this point, but had guests coming in that weekend and really needed our lawn done (we don't own the equipment to just do it ourselves). He told me he could come Friday morning before noon. And I said ok, but then didn't ask for any extra information regarding actually finding our address this time? Friday I missed a call from him around 10am leaving me a voicemail saying he still couldn't find our address and to look for someone else in our area to do the lawn. At this point I had already turned away two other lawn service providers that week because Chris had good reviews and I liked the idea of supporting someone local versus a corporation. Big Mistake. We are now screwed for getting our lawn done before our guest arrive and Chris wasted a week of our time we could have hired someone else. Overall this person is not good at communicating, not prepared for the the work he says he can take on, unprofessional and unreliable. I would Not recommend this company! Less
We needed some routine mowing/weeding, periodic pruning, around 75 sq. ft of grass near our pool deck replaced, and some mulching done. Chris and his crew are dependable and got the job done on time and on budget as promised. Very happy!... More
We needed some routine mowing/weeding, periodic pruning, around 75 sq. ft of grass near our pool deck replaced, and some mulching done. Chris and his crew are dependable and got the job done on time and on budget as promised. Very happy! Less
Chris has been our landscaper for over a year now and he always does a great job. Really recommend him :)
Chris takes care of our landscaping needs not only around the house, but on a couple properties we own as well. Top notch work all the way around and is very affordable. Really nice guy too....would highly recommend.... More
Chris takes care of our landscaping needs not only around the house, but on a couple properties we own as well. Top notch work all the way around and is very affordable. Really nice guy too....would highly recommend. Less
My wife and I have been using Katy Landscaper's services for over 11 years now. They're always on time for our lawn service for our 2nd home in Katy TX, do a fantastic job cleaning up, and have always given us a great deal whenever we needed something extra. They're not one of those huge corporate companies that just comes by and bills us (Chris's wife actually bakes us cookies at times). Chris a... More
My wife and I have been using Katy Landscaper's services for over 11 years now. They're always on time for our lawn service for our 2nd home in Katy TX, do a fantastic job cleaning up, and have always given us a great deal whenever we needed something extra. They're not one of those huge corporate companies that just comes by and bills us (Chris's wife actually bakes us cookies at times). Chris and his crew know us by name, and not too many businesses operate like this these days. We really can't say enough nice things :) Less
I'm writing because I had a really great experience with Katy Landscaper. Chris went above and beyond on his lawn care services and this is why my family has been using him for almost 3 years now. If you're looking for landscaping services in Katy and choose Chris, you choose well. He's an honest guy that just does good work.... More
I'm writing because I had a really great experience with Katy Landscaper. Chris went above and beyond on his lawn care services and this is why my family has been using him for almost 3 years now. If you're looking for landscaping services in Katy and choose Chris, you choose well. He's an honest guy that just does good work. Less