We had the pleasure to work with Newtown Chimney over the past 4 years and have found the experience absolutely terrific. We trust in their expertise and attention to detail. We had inspections, a new furnace liner, a chimney liner tear out/replacement and new exterior chimney stucco work and damper all which were done very professionally and extremely cleanly. We anticipated a lot of mess with the chimney liner replacement but were pleasantly surprised by how clean and dust free the whole process was. Jerry was terrific and setting expectations and walking us through the entire process. Really gave us a sense of confidence that things were being closely supervised. The owner Ben was on site several times during the process as well and really strove to ensure we were happy with the results. We are super picky customers but Ben and Jerry were patient and always looked for ways to go above and beyond. Would highly recommend Newtown Chimney to anyone that wants it done right and a company that stands behind their work. Jess, the Office Manager, is terrific to work with and super professional with scheduling. Less

I called Newtown Chimney after the two businesses recommended to me by my real estate agent didn't respond back to my Friday afternoon calls/messages for a Chimeny inspection on a real estate property the following week. I received a call from Ben on the Saturday morning following with assurances for availability the following Tuesday. The two guys who inspected were professional, efficient, thorough and unphased when at the end of their inspection I let them know I didn't have cash/check on me but would get payment to them later. I called later that day to figure out the best way to get payment to them, and received a call back from Ben who let me know he'd stop by my residence on his way home from a job to save me from having to make a trip to drop off the cash. He also gave a discount for paying in cash. I really appreciated them working with me all around on making that process as least stressful for me as possible and for generating the inspection report within 24 hours of the inspection. I should also mention Jess was great and super responsive to my questions over the phone. Great customer service, very responsive and professional, will definitely use for any chimney work in the future. Less