based on 141 reviews
Nicholas @ Zanno Property Management stands above the rest when it comes to property management. The way he invests in his education, team, and systems is admirable - it's easy to see why they are awesome to work with!
First time owning a house and looking for a property manager was a very hectic time. I'm so glad I came across Zanno PM. Nick walked me through everything and answered all my questions. Knowing everything is taken care of from afar has been a huge weight off my shoulders. Many kudos to the team
Zanno Property Management provides comprehensive, professional and personable service and support! Our dedicated property manager, Nick, is a seamless communicator and is readily available and responsive to phone calls and emails. In addition to his seasoned counsel, his oversight, insights, and foresight is greatly appreciated. Overall, his company follows a tried and true, standardized and st... More
Zanno Property Management provides comprehensive, professional and personable service and support! Our dedicated property manager, Nick, is a seamless communicator and is readily available and responsive to phone calls and emails. In addition to his seasoned counsel, his oversight, insights, and foresight is greatly appreciated. Overall, his company follows a tried and true, standardized and streamlined process! Less
This company does a good job of managing the maintenance & repair of a building but they were unable to get our apartments rented even after upgrades. We discussed our concerns w/ their listing agent & process before we relisted the property after upgrades but all the issues and challenges remained. The apartments are on College Hill. Challenges w/ this company's rental program: 1.The listing a... More
This company does a good job of managing the maintenance & repair of a building but they were unable to get our apartments rented even after upgrades. We discussed our concerns w/ their listing agent & process before we relisted the property after upgrades but all the issues and challenges remained. The apartments are on College Hill. Challenges w/ this company's rental program: 1.The listing agent didn't bother to pull the city's assessor file ( took less than 3 minutes on line) to obtain accurate information on the property which resulted in listing inaccuracies the most significant being she had the apartment sq. footage 30% smaller than it is. Listing remained inaccurate even after we brought this to their attention. 2. Didn't bother to put a FOR RENT sign on the building. 3. Found communications thru their automated system portal was difficult and problematic, which resulted in missed communications. 4. Lack of useful communication from listing agent. They provide a weekly listing report that provides no useful information on the market to owners which was significant to us as out of state owners. Most recently they had our apartment listed for the second time for 5 weeks (prime time for students) and we received no applications. We reduced the monthly rate and still received no applications. 5. Listing agent never offered any ideas on how to improve the listing other than lower the monthly rent which was already middle of the road by Comp comparison. We listed the apartment ourselves as furnished and in less than a week got a 5 month rental... not a 12 month lease but it goes a long way in getting cash flow moving in the right direction. Zanno management company terminated our contract and demanded an 80% commission on a lease we created ourselves. Less
Great property managers, responsive, easy to work with, high degree of professionalism. Expert leadership!
Nick and his team at Zanno Property Management truly care about running a management company that provides value to tenants and owners alike. They understand the type of rental and service a resident needs to be happy. They also understand the needs of an owner and landlord. It’s rare to find such an excellent management company that provides such incredible value to both tenants and landlords. N... More
Nick and his team at Zanno Property Management truly care about running a management company that provides value to tenants and owners alike. They understand the type of rental and service a resident needs to be happy. They also understand the needs of an owner and landlord. It’s rare to find such an excellent management company that provides such incredible value to both tenants and landlords. Nick leads the company with incredible values, which trickles down to the staff and the service. I absolutely recommend Zanno Property Management to any owner looking to off load management. What a relief it is knowing such a well run company is in charge of the properties! Less
I couldn’t ask for a better experience with Zanno Property Management. The house is great and rent is very reasonable for what we have in this area. Nick is always very attentive whenever we email him for maintenance or any questions.
We work with Zanno Property Management to keep their accounting on track, and I can say that they are 100% on top of their accounting responsibilities. Zanno Property Management has strict requirements to ensure that their trust funds are always 100% reconciled and the money is always in the right place. If you do business with Zanno Property Management, you can rest assured that your rental i... More
We work with Zanno Property Management to keep their accounting on track, and I can say that they are 100% on top of their accounting responsibilities. Zanno Property Management has strict requirements to ensure that their trust funds are always 100% reconciled and the money is always in the right place. If you do business with Zanno Property Management, you can rest assured that your rental income and the tenant's security deposits are tracked and accurately accounted for. The Zanno team are a pleasure to do business with and we value them as a client. Less
Great service!
Working with Zanno Property Management has been a phenomenal experience. If you are looking to take away the day-day difficulties in owning rental property, I would highly recommend reaching out to Zanno. They are organized, efficient, responsive and reliable. You can be completely hands off and you will have no concerns regarding the oversight of your property. On the other end, if you are look... More
Working with Zanno Property Management has been a phenomenal experience. If you are looking to take away the day-day difficulties in owning rental property, I would highly recommend reaching out to Zanno. They are organized, efficient, responsive and reliable. You can be completely hands off and you will have no concerns regarding the oversight of your property. On the other end, if you are looking to rent, I can confidently state that you will be satisfied with any properties managed by Zanno. They work diligently to ensure the rental process is smooth, from intake through any maintenance issues or concerns. Zanno does an excellent job in ensuring all issues that arise are quickly resolved and they have great communication - key aspects for any tenant. Less
My husband and I are very happy with the property management being provided to us by Zanno Property Management . From the very beginning they have been very informative and extremely helpful. They are always contactable and prompt in answering questions and organising any repairs that need to be done.
Very Efficient and awesome customer service. Everything has been done in a timely and professional manner.
Fantastic company, very professional, great service!!
Great Company to work with. Good communication.
Professional management with timely and highly satisfactory responses. Property management and maintenance above expectations.
Nick is a total doer, always gets done what he says he will do.finally a property management leader always putting the clients first.
Renting used to be a headache, but Nick and the Zanno Property Management team changed that. They’re quick, professional, and make everything stress-free. A huge thanks to Nick and his crew for making renting a breeze. They’re simply the best!
Highly recommended by us on management construction showing the complete experience from beginning to the end. Thank you Nick. Top Carpenters Inc.
Great company to work with
Terrible experience with Zanno. The fox point place was a perfect fit for us and we were one of the first contacts. I could not get the property manager (who I was told was Nick) to return my calls and I could not get any help filling out their application or for him to answer the questions we had. They sent me a shorter one as co-signer to begin with that didn't ask for pay stubs etc. We sent th... More
Terrible experience with Zanno. The fox point place was a perfect fit for us and we were one of the first contacts. I could not get the property manager (who I was told was Nick) to return my calls and I could not get any help filling out their application or for him to answer the questions we had. They sent me a shorter one as co-signer to begin with that didn't ask for pay stubs etc. We sent them follow-ups that we were happy to provide additional documentation and asking what more was needed. They told us that our income was not enough, even though it was above the stated minimum requirement. I filled out another application providing more documentation. They again would not answer the questions I had and told me they requested tax returns (that they never sent us a message about) and that they were moving on to the next applicant. I feel we more than met the requirements for this apartment and was not fairly given a chance or support. My experience with them was unprofessional and dishonest. Funny enough, they then recommended a house in Portsmouth with even higher rent. (probably automated) They then claim that my stubs did not match. I tried to get help with this since I have a job that changes slightly seasonally, so I went the middle to account for this. However, it still never goes below their stated minimum. I offered to provide any other helpful documents, such as letter from my employers. No response. Less
As a vendor partner that provides services to Zanno Property Management it is great to see the effort they put into their residents, owners and vendor partners around maintenance at their properties.
Zanno Property Management is on point with all things real estate, from buying and selling to managing commercial and residential real estate this company can do it all with ease and professionalism! Look no further!
Working with nick is awesome. Calls come in he right in it. And checks backs to make sure job was done in a timely manner. I would recommend Zanno properties
Awesome management!
I work as a property manager in another state and have the pleasure of working with Nick at Zanno in a professional PM group. This is an "insiders review" that I wanted to leave because I was impressed with his level of professionalism and forward-thinking ideas in the PM space. Knowing what I know about the industry, I think any property owner would be in good hands with Zanno.
Nick and his team have been great to work with. Their knowledge and communication is second to none!
Great, organized company! Highly recommend!!
Zanno PM has been pivotal in my pursuit to grow my portfolio. The team address all the issues in a timely manner, leasing vacant units as quick as two weeks, and throughly goes through all the quotes for repairs. It feels like they are extension of me and cares for the properties like I would but better. Having Zanno PM on board allows me to focus on growth and less on management.
I recently had the pleasure of working with Zanno to rent out one of my apartments, and I couldn't be more satisfied with the experience. From start to finish, Zanno demonstrated professionalism, efficiency, and a keen eye for detail. They were quick to address any questions or concerns I had, making the entire process seamless and stress-free.
Nick and his team always go above and beyond and maintain the highest level of professionalism. They are accessible 24/7 and understand the importance of their role in the RE space
Nick has been a pleasure to work with, great communication throughout every maintenance project!
My experience collaborating with Zanno Property Management has been exceptionally positive, demonstrating their commitment to professionalism and efficiency. Zanno Property Management possesses extensive knowledge and expertise in the property management industry. Their team is well-versed in local market trends, rental regulations, and best practices, enabling them to navigate complexities with... More
My experience collaborating with Zanno Property Management has been exceptionally positive, demonstrating their commitment to professionalism and efficiency. Zanno Property Management possesses extensive knowledge and expertise in the property management industry. Their team is well-versed in local market trends, rental regulations, and best practices, enabling them to navigate complexities with ease and optimize property performance. Zanno Property Management excels in tenant relations, fostering positive interactions and resolving issues promptly. Their attentive approach to tenant needs cultivates satisfaction and longevity, reducing turnover and vacancy rates. Overall, I highly recommend Zanno Property Management to property owners seeking professional and reliable management services. Their expertise, dedication, and commitment to excellence make them an invaluable partner in achieving property management goals and maximizing returns on investment. With Zanno Property Management at the helm, property ownership becomes a streamlined and rewarding experience. Less
Working with Nick Balzano and his entire ZPM TEAM, is an absolute pleasure! Zanno's thoughtful and effective solutions, inclusive of leading edge technology and property management, aligned perfectly with our visions. Highly recommend ZPM for your next property or project!
Working with Zanno Property Management and Nick has been awesome, so profesional and efficient!
Zanno PM is a knowledgeable team of professionals, they deliver outstanding service.
If you ask if a place will accept your pets (listing every one of them), they’ll tell you “yes!” And then deny you for “over the limit of pets”. They also charge you a background search fee (even though Zillow provides that for them) for EVERY property you apply to….so for my boyfriend and myself to look at two properties in less than a week, it cost us $120. Scam artists.
Fantastic group of people, detail oriented, success driven. It was great doing business with you!
Zanno property management is great to rent from! Nick has been very attentive whenever we have questions or any needs! Love the property!
Nick and his team are nothing short of top notch. The communication, dedication and knowledge of property management makes for a great experience. I would highly recommend them to anyone in need of property management services.
I’ve had the pleasure of working with Zanno Property Management over the last year. Nick and his team are easy to work with and get ahold of. It is a breath of fresh air working with a company who is organized and responsive.
Nick and his team have always been fantastic to work with! We look forward to every interaction with them!!
Great customer service. Nick and his team are extremely knowledgeable and quick to resolve any issues that arise.
Very professional great experience renting in RI!
Hey is best landlord to have when you need something done he there and best guy work for I’m glad be part of the property management
Nick and his staff are organized, communicative, and professional. They take care of properties and handle issues as if they were their own. Would recommend them to any landlord, property owner or condo association looking for a reliable, thorough manager.
Nick and the team have been very professional and responsive. Happy to do business with Zanno Property Management!
Renting properties shouldn’t be difficult, it should be smooth, peaceful, and stress free and that’s what I get renting from Nick. I’m very thankful to have met him and some of his team. They are highly professional and all work in a fast and timely manner no matter if the job is big or small they always get it done fairly quickly and do an outstanding job when completed. He makes everything abo... More
Renting properties shouldn’t be difficult, it should be smooth, peaceful, and stress free and that’s what I get renting from Nick. I’m very thankful to have met him and some of his team. They are highly professional and all work in a fast and timely manner no matter if the job is big or small they always get it done fairly quickly and do an outstanding job when completed. He makes everything about renting easier! Nick and his team are the best around we appreciate everything you all do for us little people (lol) Less
Highly recommend Zanno, they are all very professional and work in a timely manner. I’ve had a few things that needed to be fixed/replaced and Nick and his team were on it. I couldn’t be more pleased with the high quality work they do and the timeframe it gets done.
Very professional and easy to deal with. Needed a few things fixed/replaced, Nick and his team got it done in a quick and timely manner.
Professional, trustworthy, and they always put the best foot forward when making a decision for me when being a client.
Zanno is aces.
We are happy to work together with Zanno Property Management to service properties throughout Rhode Island providing landscaping services and more. Zanno has been a great ally in providing great customer service to people in the state.
I have worked with Nick on several projects to address tenants property needs both big and small. Nick has a great attention to detail and cares about providing the best for his properties. Highly recommend!
Working as a subcontractor for Zanno Property Management has been a pleasure from the start. The maintenance request process is extremely efficient and allows me to complete the work in a more timely manner than other companies I have worked with in the past. I will happily continue to work with Zanno Property Management!
When looking for a new house to rent, I met Cristina while viewing one of Zanno's properties. She was very thorough and, though we did not end up getting the house we viewed, Cristina called me within days asking if my fiance and I would be interested in viewing another house. We were overjoyed at her call, and ultimately ended up renting the second house. We're extremely happy with the support t... More
When looking for a new house to rent, I met Cristina while viewing one of Zanno's properties. She was very thorough and, though we did not end up getting the house we viewed, Cristina called me within days asking if my fiance and I would be interested in viewing another house. We were overjoyed at her call, and ultimately ended up renting the second house. We're extremely happy with the support that she and Nick, the property manager, have given us through this entire process, and we hope we will continue renting from Zanno for as long as we are still renting. We can't thank you enough for your help, Cristina and Nick! Less
They were professional and pleasant with us.
I’ve been working with them for a few months now and I can say every job that is sent my way is very organized and well thought out. Everything is just very smooth and always have the answers to my questions
Move-in was super easy, and Nick is extremely fast to reply to and fix all maintenance issues. He is probably the most efficient and responsive landlord I have ever had! Would highly recommend.
Hands down the most professional property Management company in RI!
Very detailed! The leasing agent sent me a rental market analysis for our home which exceeded our expectations. We are excited for the road ahead with Zanno PM!
We switched from a previous management company to zanno and could not be happier. Nick and team have been honest, trustworthy, and transparent. We feel more at ease with them looking after everything. Thanks!
Nick has been extremely responsive from the start. Our home is in good hands and he has made the process of renting very easy!
These guys are setting the bar for maintenance. Fixed out heat in less than two hours! Congrats to them!
Since Zanno took over from the homeowner things have been on the up and up! They have taken care of old requests and actually take care of the building. It has been a pleasure!
Nick was quick in response! Created a work order in the morning and a few hours later he had someone at our property taking care of the issue. Thanks so much!
Nick has been great to work with. My property was in need of a few upgrades, and he had several sources that were able to complete the work quickly and they did a great job. He's professional and very hands on with the process which I appreciate.
I've had a great experience with Zanno Property Management so far. They found me an apartment and onboarding was smooth! Thank you to the Zanno Team.
Thank you to the tech that came out and fixed our water heater. Zanno continues to be a huge improvement from the last management company.
The person showing us the apartment was great. thank you!
Extremely professional in all aspects. They do a great job with the upkeep of property, i.e. salting driveways & stairs, debris removal, etc. All interactions have been hassle free, with all inquiries/requests receiving quick responses. Can’t say enough positive things about our experience renting from them thus far.
Nick and his team have been a pleasure to work with and have been very helpful. Good stuff!
We just moved into an apartment and it is very clean, the onboarding was helpful, and we zanno pm staff has been nice to work with!
The gentleman showing me the home in Lincoln was great and seemed very genuine. Thank you for taking the time!
Onboarding was a breeze with Zanno pm and the residents package is an nice service! Looking forward to my new apartment - thanks Nick!
I enjoyed the experience with Zanno Property Management after being a resident for 3 years. They were quick to address issues and would respond to questions quickly!
Shoutout to the Zanno team! Our heat went out Christmas night and they had a technician out within hours of submitting the request and got it working again. Appreciate that!
knowledable team at zanno property management! Would recommend.
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I keep on telling people that MRS EMILIA WILLIAMS is the best account manager that can help you with your Forex trading. with the help of MRS EMILIA WILLIAMS, life has been so good for me and my family, I did an initial investment of $1000 and I received a surprising profit of $12,250 after 7 days of trading, Forex trading is real and safe with the help of MRS EMILIA. Change your lifestyle in the next 7 days by investing as low as $500 with MRS Emilia Williams trading and earn more than $5,500 in the next 7 days... I'm telling you all this because I have been into this for Months and keeps me smiling! Email: [email protected] WhatsApp:+1 814 822 4004 Less
Thank you for rescheduling our viewing appointment in Providence! The scheduling software was helpful and the agent showing the home was great too!!
I was really happy with how fast my service call was responded to and resolved. The app used to schedule the vendors and complete the work was nice and made things easier. Thank you.
I'm really impressed with Zanno PM! I love the communication - as soon as there is an issue we are notified right away with the problem and potential solutions.Overall, Zanno has been excellent and I would definitely recommend them to others.
We work Nick mostly and he is a real professional. He helped us purchase my first rental, helped with renovating decisions, and handled all tenant lease issues. Really headache free property management and a great guy.
I usually do not leave reviews but Mark saved the day with fixing our heat! we had visitors in from our of town and it would have been a difficult night if left until the morning. Mark and Zanno Property management is the best.
I can confidently say Zanno PM has made a huge difference for us. We live out of state and Nick is always willing to address any / all of our questions and concerns. They are quick to take care of anything that comes up (even in inconvienient times)! We have had a fantastic experience with them and highly recommend.
Great service. Our questions are always answered quickly and the two maintenance issues we had were dealt with extremely fast.
Zanno PM has done a great job leasing up my apartments. I couldn't speak high enough about them. They have done a wonderful job for me.
We discovered that our heat was not working this past weekend and they had a technician out within 3 hours of reporting it. This would have taken days at my last apartment with another company. the quick response is what matters!!
Mark came when when we had a problem in our apartment. He was very personable, professional and resolved the issue quickly. I would like to thank Zanno PM and Mark.
Nick and team have been managing our rentals since early 2022 and it has been a breath of fresh air. With three rentals separated across RI, it was a challenge for us to juggle the day to day of property management. From the beginning they have eased my fears and deliver great service. Thank you!!
Zanno PM is the gold standard -- we came back from a vacation up north and noticed that our refrigerator was not operational. We sent a work order in and we had a new stainless fridge delivered THE SAME DAY. Incredible service, thank you Nick and Zanno Team!
We have had an outstanding experience with Zanno PM. Whenever I had a problem, someone came out and fixed it quickly and fixed it correctly. It was a pleasure renting from them.
Zanno PM has done an excellent job managing my property. Vacanies are dealt with in a timely manner and at a reasonable cost. I also can always count on the detailed monthly statement and summary for an update on how things are going. Highly recommend.
The realtor who showed me the apartment was very personable and gave some great advice.
I rented from zanno property management for 3 years and I have never had any issues. nick and the team are very professional and respond in a timely manner.
The landlord is the best! The maintenance crew is extremely clean, Nick was very professional during move in process, and the plumber did a great job with placing my toilet today!
I was looking for a manager that would care for the property we we used to. We were referred to Zanno Property Management by a friend and they have met all of our expectations. The properties are performing well (and looking much better!). Thank you Nick and team.
The Zanno PM Team found an investment property that was the perfect fit for my portfolio. We closed and they are now managing the property and doing an excellent job! Could not recomment Zanno enough.
Went to see a property on transit street. The gentleman showing the unit was very helpful and answered my questions about the process. would recommend Zanno.
I can't say enough good things about Zanno Property Management. The onboarding process was quick and painless even though our properties needed a little work. Nick and team were true professionals in assessing our situation and making recommendations. We are happy to be working with them.
We have trusted Nick and the team to take on our properties in Bristol and Portsmouth and they have exceeded out expectations. After having challenges with our previous property manager, it has been such a pleasure to witness the transparency and communication with this group. Thank you!
Kudos to the Zanno PM Maintenance Team! Fixed the battery in door lock the very next day. Loved the app too!
Nick has been incredibly helpful, I was very apprehensive about the whole process but everything was done on line, it was quick and easy and even my utilities were set up for me prior to moving in. The online portal allows for easy rent payment each month, maintenance requests and any time I’ve asked a question I’ve received an answer right away. I feel like I’m in excellent hands with Zanno prop... More
Nick has been incredibly helpful, I was very apprehensive about the whole process but everything was done on line, it was quick and easy and even my utilities were set up for me prior to moving in. The online portal allows for easy rent payment each month, maintenance requests and any time I’ve asked a question I’ve received an answer right away. I feel like I’m in excellent hands with Zanno property management! I highly recommend! Less
Best property management in the state.
Five stars for Mark for fixing our window right away! Thank you!
Nick was very kind to talk too. He was efficient and helpful!
Zanno PM has been managing my properties since 2019 and the team there has done a fantastic job. They are very knowledgeable of all things Real Estate in RI!
I've been with Zanno PM for about a year after transfering my portfolio from another property manager to them. The experience has been excellent. The maintenance bills are much more reasonable and the communication is second to none! Looking back we are happy we made the switch!
I recently signed up as a vendor and have been working with Zanno PM and they have been excellent! Whenever I have an issue or question I’ll message them and I always get a quick response.
We needed questions answered about applying and Nick was super helpful. Two thumbs up for great customer service!
Zanno PM is great! I have been using them for all my property management needs for the last 2 years and I have never had any issues with communication. They are always responsive and ready to Help.
My partner and I recently onboarded with Zanno PM for our rental on the East Side and have nothing but great things to say. The onboarding process was smooth and Nick was excellent with answering our questions.
Very good communication and assistance by Bernadette, she was able to provide me with the information needed and was able to answer my questions. Viewing a house later today! Thank you!
Excellent experience working woth Zanno Property Management, always very responsive the rare times there have been a maintenance issue. Always courteous and responsive. I've recommended them to my family and friends looking to rent.
I own a rental home and am the landlord. I've been using their services for a long time. They are concerned about my property and offer both landlords and tenants top-notch services. I heartily advise anyone looking for a property management agent to use this company.
I own a Property Maintenance business out of MA. We assist Nick with taking care of anything the properties he manages. We’ve been working with Zanno Property Management for a few years now and it’s been a great relationship thus far. Nick is always on time, gets back to emails or texts promptly and is extremely professional.
I would highly recommend Zanno Property Management to anyone. They are extremely responsive, knowledgeable about all kinds of properties, and their professionalism is unmatched. If you are looking for someone to manage properties, look no further.
Have always had a positive experience with Zanno PM. Management is honest, trustworthy and knowledgeable.
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The best time to invest in Forex & Cryptocurrency is now and the right person for the job is MRS MELISSA CRYPTO she is an expert skilled trader, forget about the negative reviews you may have seen so far, scammers has made it seem like they're no genuine traders again. “Don’t wish it were easier. Wish you were better.” I can assure you beyond doubts that MRS MELISSA CRYPTO is 100% reliable I've made my 4th trading withdrawal with her. I made $12,000 profit from investing $1,000, you can earn above that, all you need to do is to contact her via Email: [email protected] WhatsApp: :+1(313)831-7140 Less
Really attentive landlord. Helped us with a central air issue and even provided a window unit while waiting for the central air to get fixed. Overall very responsive.
We moved in a property in Northern RI in 2016, and honestly can say NOTHING but good things! Our direct property manager has been an absolute pleasure to work with! From maintenance, to lawncare to last minute issues being fixed immediately and with ZERO hassle, to him and his wife just being great people, we have had the best time living here! My wife and i are both from the South and one day... More
We moved in a property in Northern RI in 2016, and honestly can say NOTHING but good things! Our direct property manager has been an absolute pleasure to work with! From maintenance, to lawncare to last minute issues being fixed immediately and with ZERO hassle, to him and his wife just being great people, we have had the best time living here! My wife and i are both from the South and one day will relocate back down, but until then we have no desire to ever leave this residence and are looking forward to many more years here knowing it will be an easy, stress-free experience! Less