based on 84 reviews
The schedule was timely, the project communicated well, the crew was polite, cleaned up site well. The whole experience was professional and easy. And the completed job looks great!... More
The schedule was timely, the project communicated well, the crew was polite, cleaned up site well. The whole experience was professional and easy. And the completed job looks great! Less
These guys are great. True professional. Looking forward to working with you again. Thanks
1st Stop Roofing helped me replace my roof and gutters recently. They did really high quality work. They were excellent from start to finish. Yuri, Julia and Emily all made things so smooth for me. My insurance provider was slow and inefficient, but 1st Stop kept pushing for me to get everything I needed. I would gladly work with them again and highly recommend them to anybody needing any roof or... More
1st Stop Roofing helped me replace my roof and gutters recently. They did really high quality work. They were excellent from start to finish. Yuri, Julia and Emily all made things so smooth for me. My insurance provider was slow and inefficient, but 1st Stop kept pushing for me to get everything I needed. I would gladly work with them again and highly recommend them to anybody needing any roof or restoration work. Less
Only thing I can say 1stStopRoofing did an excellent job! Kudos and more Kudos! Everyone was very professional, polite, starting from the sales rep, Luke, field supervisor Zavien and when it comes to the distribution of funds Julia. Also the crew who replaced the roof and my solar panels. Awesome experience! They knew what they was doing. š... More
Only thing I can say 1stStopRoofing did an excellent job! Kudos and more Kudos! Everyone was very professional, polite, starting from the sales rep, Luke, field supervisor Zavien and when it comes to the distribution of funds Julia. Also the crew who replaced the roof and my solar panels. Awesome experience! They knew what they was doing. š Less
It is SO hard to find a company / trade that tells you how a major project will go and its even harder to get what would be the total cost with NO surprises. It's also rare to see a company meeting that plan as you agreed to. Its also rare to have a company care about the small things in a project ... from the smallest nail that fall in the yard to black marks left by the ladders on the siding. I... More
It is SO hard to find a company / trade that tells you how a major project will go and its even harder to get what would be the total cost with NO surprises. It's also rare to see a company meeting that plan as you agreed to. Its also rare to have a company care about the small things in a project ... from the smallest nail that fall in the yard to black marks left by the ladders on the siding. I can't be more happy with the work they did and dealing with the 1st roofing team. Less
Yuri and the 1 stop team are phenomenal. Everyone from Juliia in the office to Zavien
Really great to work with and transparent in the process. Would highly recommend if needing a new roof
Very professional company. The entire team was very helpful and customer service oriented. I will definitely recommend 1st Stop Roofing and Restoration to anyone that is looking for getting their new roof!... More
Very professional company. The entire team was very helpful and customer service oriented. I will definitely recommend 1st Stop Roofing and Restoration to anyone that is looking for getting their new roof! Less
The customer service was great and my roof looks amazing! A special "Thank you" to Beagan! You're awesome!
We had a leak coming through into our guest bedroom and I spoke with Luke at 1st Stop. He inspected my roof at MY convenience, helped me file a claim with my insurance company, met with my adjuster and made sure my claim was accepted. Within two weeks I had a brand new roof, there was no disturbance to the rest of my property and I couldn't be more satisfied. The whole team is excellent.... More
We had a leak coming through into our guest bedroom and I spoke with Luke at 1st Stop. He inspected my roof at MY convenience, helped me file a claim with my insurance company, met with my adjuster and made sure my claim was accepted. Within two weeks I had a brand new roof, there was no disturbance to the rest of my property and I couldn't be more satisfied. The whole team is excellent. Less
Their team did an excellent job on our home. Easy to work with and communicate well.
I canāt express how wonderful this company is. Every employee that I had contact with was so supportive throughout the process, especially Ms. Julia. And the final outcome was amazing. The roof made my 22 year old home look brand new. If you need any type of roofing work done or restoration please consider this company first. You will be very happy you did.... More
I canāt express how wonderful this company is. Every employee that I had contact with was so supportive throughout the process, especially Ms. Julia. And the final outcome was amazing. The roof made my 22 year old home look brand new. If you need any type of roofing work done or restoration please consider this company first. You will be very happy you did. Less
Our consultant Steve Murphy was nothing short of excellent! He was always staying in touch with either my wife or myself keeping us up to date as to how things were going to proceed. When we got the start date he was thorough with us on the process of replacing our roof as well as the clean up. I would highly recommend Steve and 1st Stop to anyone reading this for their roofing needs! Thanks guys... More
Our consultant Steve Murphy was nothing short of excellent! He was always staying in touch with either my wife or myself keeping us up to date as to how things were going to proceed. When we got the start date he was thorough with us on the process of replacing our roof as well as the clean up. I would highly recommend Steve and 1st Stop to anyone reading this for their roofing needs! Thanks guys! Less
I had a great experience getting my roof replaced by 1st Stop Roofing. I have dealt with many unprofessional and incompetent contractors over the years, so I was apprehensive about dealing with another. Steve Murphy immediately put my mind at ease. He was timely, professional, and enthusiastic about getting my roof fixed. He helped me every step of the way and made the process so painless. You ca... More
I had a great experience getting my roof replaced by 1st Stop Roofing. I have dealt with many unprofessional and incompetent contractors over the years, so I was apprehensive about dealing with another. Steve Murphy immediately put my mind at ease. He was timely, professional, and enthusiastic about getting my roof fixed. He helped me every step of the way and made the process so painless. You can tell that Steve genuinely cares about the product he puts out as well as the well being of his customers. The replacement was done in one day and the new roof looks fantastic. If you are tired of contractors who donāt seam to value your business, then I definitely recommend Steve Murphy at 1st Stop Roofing for all your roofing needs. Less
Great experience, professionally managed. Yuri and Julia are great and were on top of everything. Promptly answers all my questions and concerns. Roof was replaced within the agreed time line. Highly recommended.... More
Great experience, professionally managed. Yuri and Julia are great and were on top of everything. Promptly answers all my questions and concerns. Roof was replaced within the agreed time line. Highly recommended. Less
These folks are the best! We used 1st Stop Roofing and Restoration for full replacement or our roof, gutters and fascia trim on a two-story house. Yuri, Julia and crew handled every aspect of the job in a highly professional and courteous manner. They are honest contractors who stand behind their work and are 100% true to their word. Everything was done on-time, as promised, and on budget. Import... More
These folks are the best! We used 1st Stop Roofing and Restoration for full replacement or our roof, gutters and fascia trim on a two-story house. Yuri, Julia and crew handled every aspect of the job in a highly professional and courteous manner. They are honest contractors who stand behind their work and are 100% true to their word. Everything was done on-time, as promised, and on budget. Importantly, the quality of the materials and workmanship, and appearance of the roof and gutters is much better than what was done by our original (highly rated) builder. We are very happy customers. Less
Very professional company. They put our needs first and that was obvious. They are trustworthy. Communication is stellar. The work done was top notch with quality materials. They were constantly checking for our satisfaction. 10 out of 10 recommended!!!... More
Very professional company. They put our needs first and that was obvious. They are trustworthy. Communication is stellar. The work done was top notch with quality materials. They were constantly checking for our satisfaction. 10 out of 10 recommended!!! Less
Had first stop roofing go way above and beyond what was expected of them. My roof looks fantastic. Got it for an amazing price. The salesman, Cameron, was able to work wonders. Julia was stellar in helping us coordinate any problem that arose. To top it off, we live way out of the way for this company and they still go the job done. They definitely earned 5 stars. 100% would rehire for any other ... More
Had first stop roofing go way above and beyond what was expected of them. My roof looks fantastic. Got it for an amazing price. The salesman, Cameron, was able to work wonders. Julia was stellar in helping us coordinate any problem that arose. To top it off, we live way out of the way for this company and they still go the job done. They definitely earned 5 stars. 100% would rehire for any other projects. Less
I had an awesome experience working with Luke. My roof was leaking due to some wind and hail damage. He helped me through the whole process from filing a claim with my insurance to scheduling the repairs. Everyone at 1st Stop was really professional and responsive. They did a great job with the repair! No more leaking roof š„³... More
I had an awesome experience working with Luke. My roof was leaking due to some wind and hail damage. He helped me through the whole process from filing a claim with my insurance to scheduling the repairs. Everyone at 1st Stop was really professional and responsive. They did a great job with the repair! No more leaking roof š„³ Less
Have to give 1 star to any company that had their sales people ringing doorbells in a neighborhood that doesnāt allow soliciting. Especially when theyāre ringing the bell at 8pm.... More
Have to give 1 star to any company that had their sales people ringing doorbells in a neighborhood that doesnāt allow soliciting. Especially when theyāre ringing the bell at 8pm. Less
From my first conversation with Luke from 1st Stop Roofing and Restoration to the finish product, I am very satisfied with my experience. Luke sat down with me and explained the process and we were on our way. My roof was 18 years old. The price was decent as well.... More
From my first conversation with Luke from 1st Stop Roofing and Restoration to the finish product, I am very satisfied with my experience. Luke sat down with me and explained the process and we were on our way. My roof was 18 years old. The price was decent as well. Less
We used 1st Stop Roofing and Restoration. Our situation required negotiation with the insurance and an adjuster. 1st Stop Roofing made this a breeze. The company and contractors did a terrific job replacing the roof and gutters. The cleanup job was thorough. There is always additional work required to fix minor issues. The follow-up was very professional, and all issues were addressed to our sati... More
We used 1st Stop Roofing and Restoration. Our situation required negotiation with the insurance and an adjuster. 1st Stop Roofing made this a breeze. The company and contractors did a terrific job replacing the roof and gutters. The cleanup job was thorough. There is always additional work required to fix minor issues. The follow-up was very professional, and all issues were addressed to our satisfaction. We recommend 1st Stop Roofing. Less
Tyler, Yuri and Julia are absolutely wonderful to work with. From discovery to completion, they made what could have been a stressful event for some seamless and effortless experience for me. Thank you guys I highly highly recommend 1st Stop Roofing and restoration.... More
Tyler, Yuri and Julia are absolutely wonderful to work with. From discovery to completion, they made what could have been a stressful event for some seamless and effortless experience for me. Thank you guys I highly highly recommend 1st Stop Roofing and restoration. Less
I used 1st Stop Roofing to replace my roof that was storm damaged. They worked with the insurance company, completed all the necessary paperwork, and even came to rescue when the contractor to remove my solar system backed out. I can not recommend these guys highly enough!... More
I used 1st Stop Roofing to replace my roof that was storm damaged. They worked with the insurance company, completed all the necessary paperwork, and even came to rescue when the contractor to remove my solar system backed out. I can not recommend these guys highly enough! Less
I am a Property Manager and we have used 1st Stop for a couple of jobs. Response time is great, Ariel pictures given at end of job is really nice. Highly recommend.... More
I am a Property Manager and we have used 1st Stop for a couple of jobs. Response time is great, Ariel pictures given at end of job is really nice. Highly recommend. Less
Great contractor to work with! Good communication, good process, customer focus, high quality work!
It is a very professional team having good communication skill and efficient solution in each step, especially very experienced in co-operating with insurance companies, which helps customers a lot.... More
It is a very professional team having good communication skill and efficient solution in each step, especially very experienced in co-operating with insurance companies, which helps customers a lot. Less
1st Stop is great. They worked with my insurance when we had more damage than originally thought. These guys show up on time and work their tails off until the job is done and 1st Stop reps are there to make sure you are happy before writing the final check. I recommend them highly!... More
1st Stop is great. They worked with my insurance when we had more damage than originally thought. These guys show up on time and work their tails off until the job is done and 1st Stop reps are there to make sure you are happy before writing the final check. I recommend them highly! Less
They were very professional and everything was done on time. They took care of everything with the insurance company and made the process easy for us.... More
They were very professional and everything was done on time. They took care of everything with the insurance company and made the process easy for us. Less
Very professional good quality and they have good time management will recommend for future use
Yuri did all the work with our insurance company to make sure the cost of the job was covered. Julia was very responsive and professional, and additionally helped us satisfy the requests of our HOA in getting the job approved. 1st Stop also was quick to reschedule our job when we had to postpone it. There were no unexpected costs and everything was clearly explained. The work was completed in a t... More
Yuri did all the work with our insurance company to make sure the cost of the job was covered. Julia was very responsive and professional, and additionally helped us satisfy the requests of our HOA in getting the job approved. 1st Stop also was quick to reschedule our job when we had to postpone it. There were no unexpected costs and everything was clearly explained. The work was completed in a timely fashion, and everything was cleaned up well. The drone shot of our new roof sent at the end was also a nice touch so we could see our new roof. Thank you 1st Stop! Less
From the beginning, Yuri and 1st Stop Roofing were absolutely amazing! Back in August, I was helping my Sister-in-Law with preparations for selling her home. At the time we were only looking for just a couple of repairs to the roof. However, after examining the roof, Yuri was quick to explain that there was definite HAIL DAMAGE which had caused the damage that was needing repaired. He took th... More
From the beginning, Yuri and 1st Stop Roofing were absolutely amazing! Back in August, I was helping my Sister-in-Law with preparations for selling her home. At the time we were only looking for just a couple of repairs to the roof. However, after examining the roof, Yuri was quick to explain that there was definite HAIL DAMAGE which had caused the damage that was needing repaired. He took the time to explain to us the repairs vs a new roof and filing a HAIL DAMAGE Insurance Claim. We were able to coordinate with Erie Insurance and 1st Stop a time for inspection. 1st Stop was able to get us in quickly for a new roof install + new gutters before the deadline. The entire team of roofers were on time, professional, and very thorough in cleaning up everything upon completion of the work. The Office Staff were great to work with and stayed in touch with my Sister-in-Law during the payment process. We strongly recommended Yuri, and 1st Stop to the realty company for any future clients. Thank you, 1st Stop! Less
I worked with 1st Stop Roofing on some repairs to my house in Durham and they did a great job. Excellent communication and they finished on time - I'd recommend them to anyone.... More
I worked with 1st Stop Roofing on some repairs to my house in Durham and they did a great job. Excellent communication and they finished on time - I'd recommend them to anyone. Less
1st Stop did a great job explaining every step of the process. They did an outstanding job installing the new roof, cleaning up all of the debris and following up with inspection and to make sure we were satisfied. Excellent job all around.... More
1st Stop did a great job explaining every step of the process. They did an outstanding job installing the new roof, cleaning up all of the debris and following up with inspection and to make sure we were satisfied. Excellent job all around. Less
I assisted my Mom after her home was damaged from a storm. Got in touch with 1st Stop Roofing and they handled the rest. My momās roof and gutters look great and their team made the process far easier than I imagined while exceeding my Momās expectations.... More
I assisted my Mom after her home was damaged from a storm. Got in touch with 1st Stop Roofing and they handled the rest. My momās roof and gutters look great and their team made the process far easier than I imagined while exceeding my Momās expectations. Less
I had an excellent experience with 1st Stop Roofing and Restoration. Yuri was very prompt after I called and very pleasant to interact with. After our discussion, he concluded that the problem was small and didnāt try to talk me into trying to replace the whole roof. The very next day he sent a tech to fix the problem. Yuri was transparent, honest and very professional. Tech was also very profe... More
I had an excellent experience with 1st Stop Roofing and Restoration. Yuri was very prompt after I called and very pleasant to interact with. After our discussion, he concluded that the problem was small and didnāt try to talk me into trying to replace the whole roof. The very next day he sent a tech to fix the problem. Yuri was transparent, honest and very professional. Tech was also very professional and he did a courtesy check of the roof and gave some pointers. I will definitely recommend them. Less
Great company. Professional, kind and fast installation.
We recently had our roof replaced with 1st Stop Roofing and Restoration. We had roof damage from a recent big storm, and our insurance didn't want to cover the necessary replacement -- they wanted to just repair 20 different damaged areas of the roof. I really appreciate that Tyler and crew were so helpful in dealing with the insurance people. Tyler came out several times to meet with insurance a... More
We recently had our roof replaced with 1st Stop Roofing and Restoration. We had roof damage from a recent big storm, and our insurance didn't want to cover the necessary replacement -- they wanted to just repair 20 different damaged areas of the roof. I really appreciate that Tyler and crew were so helpful in dealing with the insurance people. Tyler came out several times to meet with insurance adjusters and with all of his hard work, our insurance finally agreed to the full replacement. The actual replacement job took one day and they did a beautiful job. Our new roof looks great and they were very careful to pick up all of the roofing nails and debris. Hopefully we don't need another roof for a very long time, but if we do, we will definitely call 1st Stop again. Less
I would recommend this roofing company to everyone. They were professional showed up when they said they would. My roof was put on in a day. Great communication with everyone in the company. I was very impressed and will be using them for any of my future needs.... More
I would recommend this roofing company to everyone. They were professional showed up when they said they would. My roof was put on in a day. Great communication with everyone in the company. I was very impressed and will be using them for any of my future needs. Less
Every aspect of working with 1st Stop was a good experience. Yuri, Julia and the roofing crew were excellent. Very responsive to questions, helpful customer service and quality work. I highly recommend them.... More
Every aspect of working with 1st Stop was a good experience. Yuri, Julia and the roofing crew were excellent. Very responsive to questions, helpful customer service and quality work. I highly recommend them. Less
1st Stop was very helpful, knowledgeable, and professional while performing my roof replacement. The whole process was seamless.
Huge fan of 1st Stop Roofing. The process was easy to understand, very affordable and on time. The work crew was on time, kept the property clean and very fun to work with. Absolutely love my new high quality beautiful roof.... More
Huge fan of 1st Stop Roofing. The process was easy to understand, very affordable and on time. The work crew was on time, kept the property clean and very fun to work with. Absolutely love my new high quality beautiful roof. Less
They got us scheduled very quickly and the word was great! We got our roof done through insurance and 1st Stop was very patient and understanding about the payment process since we had to wait for insurance to mail us checks.... More
They got us scheduled very quickly and the word was great! We got our roof done through insurance and 1st Stop was very patient and understanding about the payment process since we had to wait for insurance to mail us checks. Less
1st Stop Roofing was a wonderful company to work with. Yuri was reachable, friendly, and knowledgeable. He made sure the job was done to our satisfaction- and it was. We had some wood rot replaced, roofing installed, and gutters installed. 1st Stop was great to work with throughout this process. I would not hesitate to recommend this company!... More
1st Stop Roofing was a wonderful company to work with. Yuri was reachable, friendly, and knowledgeable. He made sure the job was done to our satisfaction- and it was. We had some wood rot replaced, roofing installed, and gutters installed. 1st Stop was great to work with throughout this process. I would not hesitate to recommend this company! Less
Excellent Experience.
My experience with 1st Stop Roofing was phenomenal ā far exceeded my expectations! Yuri walked me through every detail of my roof replacement, was outstanding in handling a difficult insurance agency and multiple adjusters to make sure I got what I needed, and made the whole process very easy and stress free for me. A really great experience overall. I would highly recommend this company and have... More
My experience with 1st Stop Roofing was phenomenal ā far exceeded my expectations! Yuri walked me through every detail of my roof replacement, was outstanding in handling a difficult insurance agency and multiple adjusters to make sure I got what I needed, and made the whole process very easy and stress free for me. A really great experience overall. I would highly recommend this company and have to many friends and neighbors. Less
1st Stop was extremely professional, knowledgeable and very nice to work with. Yuri took time to help us understand our options for roofing, was able to match our damaged siding, and handled all the insurance paperwork. The office staff communicated well and worked with our schedule, and they followed up at the end of the project. They even sent someone out several days after the project to repai... More
1st Stop was extremely professional, knowledgeable and very nice to work with. Yuri took time to help us understand our options for roofing, was able to match our damaged siding, and handled all the insurance paperwork. The office staff communicated well and worked with our schedule, and they followed up at the end of the project. They even sent someone out several days after the project to repair a damaged screen that we didn't notice right away. This company should indeed be your 1st stop for roofing and hail damage repair! Less
Wonderful professionalism during the entire process of my roof replacement. Our roof started leaking reached out them and from start to finish they were with me all along. We have solar panels so they started the conversation with my Solar company, Home Insurance company for the roof replacement. Everything they took care of it. Great Customer Service and prompt responses. Already referred to two... More
Wonderful professionalism during the entire process of my roof replacement. Our roof started leaking reached out them and from start to finish they were with me all along. We have solar panels so they started the conversation with my Solar company, Home Insurance company for the roof replacement. Everything they took care of it. Great Customer Service and prompt responses. Already referred to two more of friends within my community and they used too. Thank you. Less
Had a wonderful experience with 1st Stop Roofing, timely and professional, excellent job, would recommend.
The entire 1st Stop team was able to get our roof replaced quickly after we lost several shingles from storm and wind damage. The process was very smooth from start to finish and the crew cleaned all around the house to ensure that no construction scraps remained. Would recommend again and again!... More
The entire 1st Stop team was able to get our roof replaced quickly after we lost several shingles from storm and wind damage. The process was very smooth from start to finish and the crew cleaned all around the house to ensure that no construction scraps remained. Would recommend again and again! Less
I would highly recommend this company. Yuri is extremely knowledgeable about roofing and insurance processes. He was always polite, on time for appointments and explained things in a very clear manner. His office staff was very helpful as well.... More
I would highly recommend this company. Yuri is extremely knowledgeable about roofing and insurance processes. He was always polite, on time for appointments and explained things in a very clear manner. His office staff was very helpful as well. Less
We have a great experience with 1st Stop Roofing. The work done on time and high quality.
We got our roof replaced and they did a very good job and finished all the work and clean up on time. They kept checking even after the work was done and not being a tech savvy she came home to get the payment that was very nice of one of the employee.Great work done!!!!!... More
We got our roof replaced and they did a very good job and finished all the work and clean up on time. They kept checking even after the work was done and not being a tech savvy she came home to get the payment that was very nice of one of the employee.Great work done!!!!! Less
The folks at 1st Stop are awesome. Yuri met with us as well as insurance appraisers to make sure we got what we needed. Julia guided us through the timeline and payment options. I've recommended 1st Stop to neighbors and friends.... More
The folks at 1st Stop are awesome. Yuri met with us as well as insurance appraisers to make sure we got what we needed. Julia guided us through the timeline and payment options. I've recommended 1st Stop to neighbors and friends. Less
I got a new roof with 1st Stop and was very happy with the timing, and final outcome! I have and will continue to refer them to friends and family!:)
I can say without a doubt our experiences with 1st Stop Roofing was outstanding! Yuri met with our insurance company at least 3 times (with 3 separate appraisers) and was here on his own 3 or 4 other times on his own making sure every detail was taken care of. The roofing crew arrived early, they cleaned up everyday, and finished the job earlier than estimated. We had further small issues found... More
I can say without a doubt our experiences with 1st Stop Roofing was outstanding! Yuri met with our insurance company at least 3 times (with 3 separate appraisers) and was here on his own 3 or 4 other times on his own making sure every detail was taken care of. The roofing crew arrived early, they cleaned up everyday, and finished the job earlier than estimated. We had further small issues found and again 1st Stop worked with our insurance company to get approval. The honesty, transparency, and professionalism is a service over the top with this firm. And itās a family firm that cares. Less
I personally had a great experience with 1st Stop Roofing. I worked with Julia and Tyler, and this was the first time I have had to get work done to my roof but they both took time to explain all of the details and assist every step of the process. Very smooth and stress free process for me.... More
I personally had a great experience with 1st Stop Roofing. I worked with Julia and Tyler, and this was the first time I have had to get work done to my roof but they both took time to explain all of the details and assist every step of the process. Very smooth and stress free process for me. Less
Great experience from start to end ... highly recommended for your roofing needs.
Awesome company!! Efficient and fast. Workers all polite and did a great job. Cleaned up all mess prior to leaving when work was done. Would definitely use them again for any of my needs. Would also recommend them to family and friends.... More
Awesome company!! Efficient and fast. Workers all polite and did a great job. Cleaned up all mess prior to leaving when work was done. Would definitely use them again for any of my needs. Would also recommend them to family and friends. Less
Yuri and team were outstanding from dealing with the insurance company and adjusters to the installation which was completed in one day. Every detail was managed and made the entire transaction smooth and seamless. I would recommend this business for all your home needs.... More
Yuri and team were outstanding from dealing with the insurance company and adjusters to the installation which was completed in one day. Every detail was managed and made the entire transaction smooth and seamless. I would recommend this business for all your home needs. Less
We used 1st Stop for a roof replacement and had a great experience! Everyone who helped us was professional and responsive. Tyler helped us get the ball rolling with our insurance and walked us through the process. He maintained great communication with us and helped the process run smoothly. Julie was great with communication regarding scheduling and what to expect on install day. The crew that ... More
We used 1st Stop for a roof replacement and had a great experience! Everyone who helped us was professional and responsive. Tyler helped us get the ball rolling with our insurance and walked us through the process. He maintained great communication with us and helped the process run smoothly. Julie was great with communication regarding scheduling and what to expect on install day. The crew that came out worked hard and did a fantastic job. They were friendly and professional. We are so pleased with the results and would definitely recommend 1st Stop for roofing repair and replacement. Less
The 1st Stop team has been fantastic to work with. Great communication and easy to work with. We look forward to many more jobs.
My family and I were in the hiring stage and had chosen Ist Stop as our roofing contractor. After I questioned a certain detail of the estimate. It was determined that their estimator Tyler had left out a key item of the quote. At this point I was pass to another representative, Julia. I was then told that I would have to eat 3k in materials, but would not have to pay for the labor to have the om... More
My family and I were in the hiring stage and had chosen Ist Stop as our roofing contractor. After I questioned a certain detail of the estimate. It was determined that their estimator Tyler had left out a key item of the quote. At this point I was pass to another representative, Julia. I was then told that I would have to eat 3k in materials, but would not have to pay for the labor to have the omitted materials installed. Julia was very apologetic and stated that they would even eat 500.00 of the material cost as a courtesy due to their oversight. I inform Julia that this was going to increase overall cost of the job over 25%. Later, I ask Julia if I could supply the needed materials after finding my cost to be half of theirs. No response. Later on I received a email from Yuri another representative who informed me that he was unable to honor their previous estimates and promises. After receiving his email I called Yuri. He stated that he would have to get back with me about what Julia had promised me in earlier emails. Even though they all were always copied on the emails. To my family and my surprise he denied most of the details that was stated in previous emails and drop us from the ready to hire phase with their company and refuse to take our job. No crossed words were pass either way. I only wanted to know what to expect after a 3k oversight. One of last things Yuri stated was he did not like my tone as one the reason why he dropped us. I would think one's words would be the way to express questions or ideas in texts. Most individuals would agree that it very difficult to express tone through text or emails effectively. This never met with me in person to discuss the scope of such a major project which should have been a red flag. I have all the estimates, emails and text. The way we were treated was not professional. We were ready to proceed with the job and pay cash in full upon completion. Douglas H. Less
Kid going door to door ignored no soliciting sign.
Yuri was super helpful getting the insurance to replace my roof. His guys did a great job, and for a fair price. You can trust these guys!
1st Stop Roofing did a great job on my home and out-buildings roofs after Hail damage. They were quick to respond and completed the roofs replacement in less than two days. They worked with my insurance company to cover all cost. 1st Stop roofing is easy to work with and kept all promised of replacement, repair and cost. My property Looks Great Thank to 1st Roofing ! I would recommend them to any... More
1st Stop Roofing did a great job on my home and out-buildings roofs after Hail damage. They were quick to respond and completed the roofs replacement in less than two days. They worked with my insurance company to cover all cost. 1st Stop roofing is easy to work with and kept all promised of replacement, repair and cost. My property Looks Great Thank to 1st Roofing ! I would recommend them to anyone Less
These guys did an awesome job. Very professional, easy to talk to and he explained everything very well to me. I must say there are some companies that are only concerned about the money but these guys are very caring, honest and helpful with everything and I truly appreciated their help and how they explained everything to me. They communicated with my insurance company and weāre extremely help... More
These guys did an awesome job. Very professional, easy to talk to and he explained everything very well to me. I must say there are some companies that are only concerned about the money but these guys are very caring, honest and helpful with everything and I truly appreciated their help and how they explained everything to me. They communicated with my insurance company and weāre extremely helpful to me. I will recommend this company to everyone. Less
1st Stop Roofing did an excellent job replacing my roof!! They were responsive, knowledgeable, and worked through the whole insurance process. They were professionals at all times and completed the job as promised. I would definitely recommend them!!... More
1st Stop Roofing did an excellent job replacing my roof!! They were responsive, knowledgeable, and worked through the whole insurance process. They were professionals at all times and completed the job as promised. I would definitely recommend them!! Less
1st Stop roofing recently replaced two roofs for me. William Moore assisted with the estimates and coordinated with the insurance adjuster. I am 100 percent satisfied with the roofs and the experience. The entire team was very professional and exceeded my expectations. Special thanks to William, Tyler, Alex and the entire team. The installation was very well coordinated and they were very cle... More
1st Stop roofing recently replaced two roofs for me. William Moore assisted with the estimates and coordinated with the insurance adjuster. I am 100 percent satisfied with the roofs and the experience. The entire team was very professional and exceeded my expectations. Special thanks to William, Tyler, Alex and the entire team. The installation was very well coordinated and they were very clean in the process. I would recommend them for your home improvement projects!! Less
Yuri and his team were so professional and communicated well with us and our insurance company. They did a great job on our roof and gutter replacement and we highly recommend there services.... More
Yuri and his team were so professional and communicated well with us and our insurance company. They did a great job on our roof and gutter replacement and we highly recommend there services. Less
We had a great experience with the 1st Stop Roofing team. They replaced our roof after it suffered hail damage. I am 100 percent satisfied with the roof and they exceeded my expectations during every part of the process. - The office support staff was knowledgeable and responsive when it came to working with the both me and the insurance company. - There was a good variety of quality materials s... More
We had a great experience with the 1st Stop Roofing team. They replaced our roof after it suffered hail damage. I am 100 percent satisfied with the roof and they exceeded my expectations during every part of the process. - The office support staff was knowledgeable and responsive when it came to working with the both me and the insurance company. - There was a good variety of quality materials such as shingles to choose from. - They completed the work on time, on budget, and did an excellent job. Less
1st Stop Roofing replaced our roof that was damaged by hail storm. Their team was professional and effective to get the job done promptly. Yuri was very responsive and walked me through the process. Great communication and they took the lead to work with my insurance company during the process.... More
1st Stop Roofing replaced our roof that was damaged by hail storm. Their team was professional and effective to get the job done promptly. Yuri was very responsive and walked me through the process. Great communication and they took the lead to work with my insurance company during the process. Less
Excellent service! From schedule options to working around your preferred schedule! All the teams sent to my home were very good at their job and did the right job it wasn't a rushed process to push everything in one day. Were there changes to the scheduling yes, I didn't encounter any frustrating follow up all the teams were lined up by professionals from 1st Stop! It's a reliable place to get y... More
Excellent service! From schedule options to working around your preferred schedule! All the teams sent to my home were very good at their job and did the right job it wasn't a rushed process to push everything in one day. Were there changes to the scheduling yes, I didn't encounter any frustrating follow up all the teams were lined up by professionals from 1st Stop! It's a reliable place to get your work done! Less
This company did an amazing job on our new roof! They were very timely, professional, and paid very close attention to detail. I highly recommend them!... More
This company did an amazing job on our new roof! They were very timely, professional, and paid very close attention to detail. I highly recommend them! Less
1st Stop replaced my roof and added gutters to my home. The owner, Yuri, was professional and communicated well. The process was quick and easy and he helped me work with my insurance to get the most money possible. Iād definitely recommend!... More
1st Stop replaced my roof and added gutters to my home. The owner, Yuri, was professional and communicated well. The process was quick and easy and he helped me work with my insurance to get the most money possible. Iād definitely recommend! Less
The whole team is incredibly professional and friendly. They are always very responsive and helpful. My wife and I are both very pleased with our new roof and would absolutely recommend this company to anybody needing a new roof.... More
The whole team is incredibly professional and friendly. They are always very responsive and helpful. My wife and I are both very pleased with our new roof and would absolutely recommend this company to anybody needing a new roof. Less
William Moore contacted me concerning my roof and other projects that needed to be done on my property. He was polite, prompt and so helpful. I will definitely work with William when I am ready to get these projects started.... More
William Moore contacted me concerning my roof and other projects that needed to be done on my property. He was polite, prompt and so helpful. I will definitely work with William when I am ready to get these projects started. Less
As a First time home buyer in the area, Luis and his team were able to answer every question I had in a professional manner and ease my mind with this new venture. After the Amazing roof job, they also gave me recommendations with other projects I had over-looked within the house!. 5 stars! Very Clean job, great Pricing and great team! highly recommend. Can't wait for the next project.... More
As a First time home buyer in the area, Luis and his team were able to answer every question I had in a professional manner and ease my mind with this new venture. After the Amazing roof job, they also gave me recommendations with other projects I had over-looked within the house!. 5 stars! Very Clean job, great Pricing and great team! highly recommend. Can't wait for the next project. Less
We had a great experience with Luis and Yuri. They went above and beyond helping us replacing our roof. They were responsive, guide us through the process, fair priced. I highly recommend using them! Nosotros tuvimos una muy buena experiecia usando la compania de Yuri y Luis para reemplazar nuestro techo. Ellos ns mantuvieron al tanto del proceso, fueron muy responsivos y a muy buen precio. Los ... More
We had a great experience with Luis and Yuri. They went above and beyond helping us replacing our roof. They were responsive, guide us through the process, fair priced. I highly recommend using them! Nosotros tuvimos una muy buena experiecia usando la compania de Yuri y Luis para reemplazar nuestro techo. Ellos ns mantuvieron al tanto del proceso, fueron muy responsivos y a muy buen precio. Los recomendamos altamente! Less
We had a great experience with 1st Stop Roofing. Yuri was professional and knowledgeable throughout the process of our roof replacement. He handled communication with our home owners insurance which made the process so easy. The crew did a fantastic job and left everything super clean. HIGHLY recommend!... More
We had a great experience with 1st Stop Roofing. Yuri was professional and knowledgeable throughout the process of our roof replacement. He handled communication with our home owners insurance which made the process so easy. The crew did a fantastic job and left everything super clean. HIGHLY recommend! Less
Before I found 1st stop, I had another company come out 3 times to fix the same leak, they couldn't get it right. Yuri came out same day to cover my house for the upcoming rain and fixed the problem immediately after for a great price. These guys know customer service and roofing. I'm happy to recommend them.... More
Before I found 1st stop, I had another company come out 3 times to fix the same leak, they couldn't get it right. Yuri came out same day to cover my house for the upcoming rain and fixed the problem immediately after for a great price. These guys know customer service and roofing. I'm happy to recommend them. Less