based on 293 reviews
Really friendly and helpful rep
The representative was truly kind and helpful as well as quick and informative.
J. Patel was very helpful and made the process of switching internet providers during my move seamless and pleasant! Nothing at all like typical xfinity support, I was very grateful to be able to trust that the logistics were being taken care of and that scheduled phone calls would be on time! They are great at their job!
JP was awesome and super personable! She was very helpful in explaining all of my options and setting up my account.
My rep was so so helpful, walking me through all the different options and not trying to upsell me on anything unfairly. I felt like she truly found me the best plan that met my needs while being in budget, and that this service was very trustworthy. Def recommend!
My agent was very knowledgeable, and this was a great experience. Certainly better than anybody else I’ve dealt with at Xfinity in recent years.
My representative was absolutely terrific. Patient and unbelievably kind. Would highly recommend using this group
The most excellent service setting up my new Xfinity account and install. With the stress of moving, this was a welcomed relief . Thank you JP!
The agent that worked with me was very patient and helpful. The Xfinity team is good at finding plans that suit your needs.
JP was very nice and helpful. Made the experience smooth.
The experience with JP was great today
JP was SUPER helpful and made everything very easy. Thanks for the assistance!
JP was very helpful and communicative. Made the process easy.
JP went to great length to ensure I could get a discounted rate, 5/5
I had a great experience working with JP on a new Xfinity account. She's kind and knowledgeable. Took her time explaining everything. Excellent customer service.
I GIVE THE 6 STARS 😤🤌💚 AMAZING EXPERIENCE
Very polite, helpful and friendly.
Quick excellent service
JP was wonderful!!
JP was very easy to work with. She did a great job helping me make decisions regarding my xfinity service.
It’s was spectacular
JP provided excellent service. Unfortunately, the system order is incorrect and the delivery address for the equipment is also incorrect.
JP was very friendly and knowledgeable. Very happy with the help I got
They called me to set up internet in my new apartment. Scheduled a time and kept to that time and inturn saved me from forgetting to make the call myself which I would definitely of done and then gone a week with only my phone being on the internet.
JP was outstanding and oh so patient.
I had consultation with JP and it was so nice and encouraging. I wasn’t really good at English, but she understood everything, and moreover gave some courage. Her explnation was sufficient and kind. It was so delightful experience.
She was so very helpful and made sure we got the best program and pricing for our needs she's the best
I forget her name but she was very helpful and funny! Best experience I had with Comcast in a long time
Was very informative and helpful
I spoke with JP, she was so kind and personable. She got everything arranged to make the start of my Wifi services easier. So glad I decided to go with them :)
Extremely helpful and very pleasant to work with could not have been more accommodating and answered all my questions that I had. I’m very pleased with my experience JP is absolutely wonderful
Jp is the best at what she does. She navigated me throughout the entire process of xfinity plan. I even lost a connection and had to switch to another plan, she ensured that the process was as smooth as possible. I am greatful that I got to talk to such a cheerful and helpful person.
Had lost hopes to find a good internet connection. But them i found JP from xfinity. Gave me the best internet planned i could have asked for. Also guided me throughout the installation process and the payment process.
From guiding me through the entire process to helping me out throughout my transition from India to USA. JP from xfinity has played a very major role in making my life here easy. Helped me avail the best wifi deals to get things up and running. Really appreciate the dedication and hard-work she put in. Thank you so much, couldn’t have asked for anyone better than her
From guiding me through the entire process to helping me out throughout my transition from India to USA. JP from xfinity has played a very major role in making my life here easy. Helped me avail the best wifi deals to get things up and running. Really appreciate the dedication and hard-work she put in. Thank you so much, couldn’t have asked for anyone better than her
Best customer service for wifi ever hands down.
JP was more than helpful, kind and considerate. JP listened and offered best deal for our needs and answered all my questions and put me at ease with the transition. I hope everyone gets to deal with JP!
Very easy to reach with questions. However, my address was entered wrong in my Xfinity account. even though I sent over the lease.
One of the best customer experience i’ve had. JB is very professional, knowledgeable, and know exactly how to connect and engage with customers while getting them the best deal available.
Customer service by JP was excellent
Really great experience, the customer service was awesome. The process of scheduling the installation was super easy.
Great service, quick and friendly. They are setting me up same-Day too and good student discount. Love it!
Very fast and pleasant experience
As soon as I called the number, it didn't take long for a representative to assist me in setting up my internet service. I felt that the person was very thorough and even informed me about a student discount! I was given a window period to expect the technician and he arrived within the expected time frame. Alex walked me step by step in the process of getting me set up with wifi. It was great ch... More
As soon as I called the number, it didn't take long for a representative to assist me in setting up my internet service. I felt that the person was very thorough and even informed me about a student discount! I was given a window period to expect the technician and he arrived within the expected time frame. Alex walked me step by step in the process of getting me set up with wifi. It was great chatting with him and felt at ease! I'd say that this is one of the best Xfinity experiences that I've had where everything was seamless. I've had extremely long wait times with Xfinity in the past--and that's just being able talk to a representative! Great experience overall!!! Many thanks!!!! Less
Was a good experience
Efficient and effortless installation! Thank you for getting me set-up in my new home.
Very smooth and easy to work with. Very kind
They were very helpful.
Great service, very accommodating!
I wish I remembered the name of the person I spoke to because she was so sweet!! I don’t understand internet and she walked me through it very patiently and clearly. 10/10
Excellent, attentive, and quick service
Very helpful sales associate!
So helpful! Would definitely recommend!
Very helpful service staff
Shaquor and his team were very helpful and accommodating in a timely manner! Positive overall experience! Thank you!
The agent was very helpful in setting up my new service when I moved states, and told me about student discounts that I didn’t even know existed! I’m very happy with my experience and recommend using this dealer to make the stress of moving a little bit easier to handle!
Very nice and helpful with questions I had
Customer service was very helpful.
Very smooth process and in detail explaination of the services
One of the best customer service experiences I’ve had. I’m not sure her name but she was extremely polite, helpful, and I couldn’t have asked for better
I had a really great experience with Xfinity. The setup was very easy and I was guided very professionally through out the procedure.
Super helpful!! They actually work hard to make things easy. Very appreciative of them!
Love the customer service and deal provided.
They did a wonderful job assisting my navigation of the new sign up options. Both reps I dealt with were incredible pleasant and patiently explained all possible plans. They inquired into my needs to help me find the best plan without pressuring me with upselling tactics.
So helpful!!
Very easy to deal with.
Great service, very helpful
They were very friendly and prompt and able to help get my internet set up very quickly.
Super helpful!
Great experience
Super nice and helpful! Answered all my questions and was very personable.
My experience was awesome! The Xfinity rep I spoke to made the process of paying and setting up my internet so much easier!
Nice. I really appreciate the services
Incredible experience. Helpful, kind, and efficient service from Shaquor. Cannot recommend SVG more highly.
This is the first time that I set up WiFi for myself. There were times where the associate that was helping me out kept asking the similar questions but in different ways; did feel like they were not paying attention to my previous answers. But everything was able to get set up without major hassle so it worked out
Super helpful and quick/easy!! And got me a discount right off the bat.
Very helpful and knowledgable about the process. Didn’t run into any problems with them.
The customer service representative I spoke to was so nice and helpful. Great experience!
Excellent and detailed instructions on how to set up my account with the assistance of a live operator. He called ahead of time and we quickly got through booking an appointment to set up my new service
It was quick and easy to get services set up for my move.
Assisted me with getting a better Xfinity deal than offered on Xfinity. Customer service was great- via text and phone. They were very easy to reach and very helpful.
Excellent service!
Great service, well informed of Xfinity products and plans. Thanks. Shaquor!
Everyone was so pleasant and helpful on the phone! Made the process super easy.
Very kind and helpful!
He was so kind that he explained to me how to install a new Wi-Fi machine for my new apartment
Very thorough! The process was a bit lengthy, but I was impressed by the willingness to answer questions.
Great experience with my Xfinity representative, Shaquor! Thank you!
Person called me was super kind and professional!
good service
Very accommodating for the phone call scheduling, very nice during the phone call and they tried to make me save as much money as possible
Shaquor was both very friendly and professional. Helped me find a plan that helped me stick to my budget.
Very friendly and great to talk to. Shaquor explained all my options I could have from Comcast and got me the perfect package. He even gave me a recommendation for a vendor to set up my flat-screen and surround sound system as well.
Best way to get service.
I highly recommend Shaquor. He was great to deal with and was patient during our multiple phone calls while I figured out what I wanted.
Great service. Fast and efficient.
Was so nice and helpful! I asked 1000000 questions and every one of them was answered politely and informatively!
Very good service in finding the best internet connection that is suited for your house.
Anthony was an excellent tech especially coming out on New Years Day!
Shaquor clearly explained our options and provided excellent customer service.
Super friendly and efficient!
Shaquor was extremely helpful and diligent in getting us setup with Comcast Xfinity. We were new to the area and needed to get our internet going ASAP since we work from home and couldn't afford to miss a beat. Thanks Shaquor!
My experience with Successful Ventures Group was wonderful! I was sent an appointment link where I was able to find an available spot for a phone call to set everything up in 2 hours. Quick, easy, friendly and very helpful.
Quick, easy set up! Questions were answered clearly, great pricing, extremely satisfied with my experience!
Terrific customer service. Timely and technically capable.
Alyxis was WONDERFUL to work with on setting up an account. She made the experience so easy. It makes a big difference when you’re moving.
So patient with me! I really appreciated the time and effort they put into making sure I understood what I was purchasing
Pretty good so far
I had such a positive experience with these Xfinity dealers. Alyxis went out of her way to find me a student internet plan that was both cheap and satisfied what I needed!! Shaqor was also very kind and efficient. Hugo came to our apartment to set up the wifi and was extremely friendly and helpful.
Loved their service. The representative was so prompt and helped me set up my account with so much ease. Highly recommend!
The representatives were so patient, helpful and friendly. Great customer service. 👌
Good conversation, easy and quick. Answered all my questions quickly!
I highly recommend using SVG to get your Xfinity connection. They're fast, efficient and super friendly!
Easy set up, courteous and very helpful.
Super helpful to find the best deals at my new apartment!
Lexi was amazing!! The whole process of setting up internet service for my new apartment took 15 minutes from the beginning of the phone call to the confirmation. Excellent service.
Shaquor Sandiford was super helpful!
Excellent experience the person setting up the account was very friendly and helpful i wish all my dealings with utilities was this easy Thank you
Had such a wonderful experience with SVG & was so grateful for Shaquor’s excellent service. Really went above and beyond and made the signup process seamless. Would recommend to anyone looking for a hassle-free experience with caring customer service!
Amazing assistance! Super friendly and making sure that we had everything in order and set up for my first time setting up internet. Even helped me set a plan and schedule an appointment BEFORE THEY WERE EVEN OPEN!!!! Made sure I saved the most money and pulled up multiple discounts to help us get it all settled and took less than 20 minutes to set up, If I could give more than 5 stars, I would!!... More
Amazing assistance! Super friendly and making sure that we had everything in order and set up for my first time setting up internet. Even helped me set a plan and schedule an appointment BEFORE THEY WERE EVEN OPEN!!!! Made sure I saved the most money and pulled up multiple discounts to help us get it all settled and took less than 20 minutes to set up, If I could give more than 5 stars, I would!! 10/10 Less
The team worked adamantly to ensure that I was well informed and was getting the best deal! Highly recommend!
Great experience at the beginning and end (a little rocky in the middle) but overall really professional and they stayed on top of my information. Specifically will ask for Shaquor again as he was genuinely nice and was the only one to try and give me the best deal possible with the budget I asked for!
They were very friendly, and were able to meet any specific needs I had in terms of my internet plan. Great service overall!
Was easy to do and quick.