The reviews highlight an overwhelmingly positive customer experience, with praise for the efficiency, helpfulness, and friendliness of the service representatives. Customers appreciated the patience and attention to detail when setting up their services, along with the ability to secure great deals. There are no significant cons mentioned, reflecting a high level of satisfaction overall.
5
Jan 03, 2025
Jayetaa was absolutely amazing helping me and guiding me through all the steps. She was kind, funny and supportive whenever I had a problem. She is al...
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Jayetaa was absolutely amazing helping me and guiding me through all the steps. She was kind, funny and supportive whenever I had a problem. She is always available if I have any questions or doubts and has all the patience in the world to help you and support you with your purchase and installation.
Also customer services was great, they were able to fix a problem in my log in to the app.
Again, great experience you really have amazing people working at the company.
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5
Dec 28, 2024
5
Dec 04, 2024
An excellent, practical, efficient and friendly service! I was extremely satisfied!
Um atendimento excelente, prático, eficiente e com muita simpatia!...
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An excellent, practical, efficient and friendly service! I was extremely satisfied!
Um atendimento excelente, prático, eficiente e com muita simpatia! Fiquei extremamente satisfeita!
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5
Nov 19, 2024
JP worked with me in setting up my internet for a new apartment. She was very patient, quite kind, and helpful. Very pleasant experience with JP!
5
Nov 14, 2024
The rep was patient and kind and super helpful
5
Nov 11, 2024
LP was very responsive on the phone, and she handled everything quickly and efficiently, great experience
5
Oct 11, 2024
5
Oct 03, 2024
5
Sep 30, 2024
5
Sep 23, 2024
JP was so helpful, and took care of everything I needed for my move regarding my internet. I really appreciated her help, these folks really go above ...
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JP was so helpful, and took care of everything I needed for my move regarding my internet. I really appreciated her help, these folks really go above and beyond to make sure you are happy!
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5
Sep 07, 2024
JP was incredibly kind and helpful. She made sure we got the deals and promo we wanted. Hearts.
5
Sep 04, 2024
Super helpful!
5
Sep 03, 2024
Very good customer service and quick with it too.
5
Sep 03, 2024
4
Sep 02, 2024
5
Sep 02, 2024
They were able to get me a fantastic deal I didn’t even know I qualified for, very nice and helpful!
5
Sep 02, 2024
Yurii was an amazing help with setting up my xfinity wifi. Quick and cordial and so very kind!
5
Sep 02, 2024
5
Sep 02, 2024
Shaquor was insanely helpful, literally the reason i decided on Xfinity is the elite customer service he provided.
5
Sep 02, 2024
Very attentive and helpful
5
Aug 31, 2024
Our agent Shaquor was extremely efficient and helpful! Very nice too and explained everything so I could understand our plan and what each service off...
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Our agent Shaquor was extremely efficient and helpful! Very nice too and explained everything so I could understand our plan and what each service offered.
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5
Aug 30, 2024
Very nice!
5
Aug 30, 2024
Easy and quick
5
Aug 30, 2024
Shaquor helped me set up a new account. He was extremely helpful and personable! Shaquor in particular was fantastic to talk to and deserves a raise.
5
Aug 29, 2024
Very friendly and efficient, totally recommend
5
Aug 29, 2024
Super helpful helped me setup a time for installation quickly and on the same day as I move in, would recommend!
5
Aug 29, 2024
Thanks Shaquor!
5
Aug 27, 2024
5
Aug 27, 2024
Shaquor was extremely helpful in walking me through my options and knew the answer to every question I had, no matter how trivial. He was very patient...
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Shaquor was extremely helpful in walking me through my options and knew the answer to every question I had, no matter how trivial. He was very patient and knowledgeable, which is more than you can ask of most phone reps.
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5
Aug 27, 2024
5
Aug 27, 2024
5
Aug 27, 2024
Very quick and easy, they gave me a good deal
5
Aug 26, 2024
5
Aug 26, 2024
Really helpful and assist me patiently and helpme out to find a relavent discount.
5
Aug 24, 2024
Nice, kind, and warm service! I was highly satisfied with it!!
5
Aug 23, 2024
5
Aug 22, 2024
Excellent service by Shakour , very helpful and resourceful staff ,would 10/10 recommend
5
Aug 21, 2024
5
Aug 19, 2024
JP was very helpful and thorough during the entire process!
4
Aug 19, 2024
5
Aug 17, 2024
Friendly and efficient service.
5
Aug 17, 2024
5
Aug 15, 2024
Shaqor was great! Super speedy, answered all my questions, and got us great discounts.
5
Aug 15, 2024
5
Aug 14, 2024
5
Aug 13, 2024
Smooth experience, much recommended services!
5
Aug 13, 2024
Had the pleasure to work with Shaquor Sandiford an Xfinity Service Rep and he was incredibly helpful! Went above and beyond to help me understand my n...
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Had the pleasure to work with Shaquor Sandiford an Xfinity Service Rep and he was incredibly helpful! Went above and beyond to help me understand my new service.
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5
Aug 13, 2024
Shaquor is the man, they have great service
5
Aug 13, 2024
JP did a great job and was extremely patient.
5
Aug 12, 2024
5
Aug 05, 2024
5
Aug 02, 2024
Everything was perfect
5
Aug 01, 2024
5
Aug 01, 2024
5
Jul 30, 2024
Shaquor helped me and was very easy to talk to. Explained everything very well and was a great representative to speak with.
5
Jul 30, 2024
Great customer service!
5
Jul 08, 2024
5
Jul 03, 2024
My customer service representative JP was outstanding. She guided my throughout the moving process and was quick to respond to my internet needs.
5
Jul 02, 2024
5
Jun 26, 2024
JP is amazing at what she does. She’s very thorough and has great customer service. We had a call scheduled for July but she reached out to me before ...
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JP is amazing at what she does. She’s very thorough and has great customer service. We had a call scheduled for July but she reached out to me before then notifying me that one of the promos we prev spoke about would end and asked if I still wanted to proceed - she didn’t have to do that but she did! She answered all of my questions and was always so kind! Thank you JP and Successful Ventures Group!
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5
Jun 12, 2024
Shaquor was so kind and helpful! Thank you!!
5
Jun 01, 2024
5
May 23, 2024
JP Patel and all those I spoke to were extremely helpful in guiding me through the process.
5
May 21, 2024
5
May 02, 2024
JP orovided excellent customer service!
5
Apr 30, 2024
Overall, I had a really smooth and straightforward experience. The service agents (huge props to JP 😎) are quick to respond and very helpful with rel...
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Overall, I had a really smooth and straightforward experience. The service agents (huge props to JP 😎) are quick to respond and very helpful with related queries. Highly recommended!
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5
Apr 04, 2024
5
Mar 29, 2024
5
Feb 23, 2024
5
Feb 21, 2024
5
Feb 16, 2024
5
Feb 13, 2024
5
Jan 29, 2024
Great experience working with JP! Was taken care of during a smooth process, thank you!
5
Jan 25, 2024
4
Jan 22, 2024
My experience went very well. Service was excellent, customer service personnel was great at guiding me through every step and took no time at at to g...
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My experience went very well. Service was excellent, customer service personnel was great at guiding me through every step and took no time at at to get up and running.
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5
Jan 11, 2024
5
Jan 05, 2024
5
Nov 22, 2023
Fantastic and warm hearted.
5
Nov 07, 2023
Wonderful
They get things done!
5
Oct 11, 2023
Great Customer Service
4
Sep 16, 2023
I was pretty satisfied with the service- and was nice to make an appointment. I could be happier if representatives were a bit more organized which is...
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I was pretty satisfied with the service- and was nice to make an appointment. I could be happier if representatives were a bit more organized which is the only reason why I have 4 stars instead of 5. But overall happy with everything so far.
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5
Sep 08, 2023
Incredible service, she was very patient and helpful!
5
Sep 07, 2023
Ten stars. JP was very helpful!
5
Sep 07, 2023
JT was great, got me a wonderful deal and was super speedy with setup
5
Sep 05, 2023
Top-notch service and professionalism! Highly recommend!
5
Sep 04, 2023
JP was wonderful and set me up with my internet plan quickly and efficiently. She also got me some great student deals that I didn’t expect! Thank you...
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JP was wonderful and set me up with my internet plan quickly and efficiently. She also got me some great student deals that I didn’t expect! Thank you so much!
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5
Sep 04, 2023
Amazing amazing amazing. Could not have asked for better service. Moving is so stressful as it is, setting up your wifi shouldn’t be. Perfect company!
5
Sep 04, 2023
Shaquor was so helpful and friendly! Not only did he explain everything very clearly but he went above and beyond to help us get the best bang for our...
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Shaquor was so helpful and friendly! Not only did he explain everything very clearly but he went above and beyond to help us get the best bang for our buck and find discounts. We have a better plan with quicker speeds and are somehow going to be paying less monthly than we did the past year. Big thank you for making the process so easy!
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5
Sep 02, 2023
5
Sep 02, 2023
The account setup process was smooth. Great service!
5
Sep 02, 2023
JP was soo friendly and helpful. Our interaction was quick and she made setting up our discount simple and easy. Overall amazing customer service.
5
Sep 01, 2023
It was great personal assistance 10/10 would recommend.
5
Sep 01, 2023
5
Sep 01, 2023
JP was very helpful and efficient with both of our time, while also answering any questions I had in a professional manner.
5
Sep 01, 2023
JP was very helpful and diligent. Made the process stress free! Thank you JP!
5
Aug 31, 2023
Saved me $30/mo. for 2 years ($720), it was very fast and easy, no long wait time on hold with Comcast, talking to a real person instead of a robot AI...
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Saved me $30/mo. for 2 years ($720), it was very fast and easy, no long wait time on hold with Comcast, talking to a real person instead of a robot AI assistant. Highly recommended
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5
Aug 31, 2023
5
Aug 31, 2023
5
Aug 30, 2023
Sheanah was great and I greatly appreciate her assistance with my internet service.