based on 114 reviews
First Call Septic did a very good job for us. They did a septic inspection followed by pumping. They were on time and pleasant to work with. Also, professional and eager to answer questions we had. Something else that was a nice plus is that I could track the truck and got notified when they were half hour away and was provided with a photo and name of the technician arriving. Thank you First Cal... More
First Call Septic did a very good job for us. They did a septic inspection followed by pumping. They were on time and pleasant to work with. Also, professional and eager to answer questions we had. Something else that was a nice plus is that I could track the truck and got notified when they were half hour away and was provided with a photo and name of the technician arriving. Thank you First Call Septic! SL Less
Septic system inspection and cleared a clogged filter. Couldn't be happier with the response and service!
They are reliable and honest. I feel like they truly care about the level of service they provide.
Chris arrived to fix a septic high-alarm issue and do a county-required 3-year inspection. He promptly fixed the alarm issue and did the inspection, but also educated me on the negatives of allowing our water softener to drain its saltwater discharge into the septic system. Also, I was quite surprised to get the inspection report, my invoice for the day and a copy of the as-built in my email be... More
Chris arrived to fix a septic high-alarm issue and do a county-required 3-year inspection. He promptly fixed the alarm issue and did the inspection, but also educated me on the negatives of allowing our water softener to drain its saltwater discharge into the septic system. Also, I was quite surprised to get the inspection report, my invoice for the day and a copy of the as-built in my email before he even left the property. And Chris is just a nice guy. If I had been his last call of the day I would have offered him beer! Less
Super impressed with their client experience and service! Thank you!
Ronnie is totally professional, focused and knowledgeable. While he was working, we discussed my plans to upgrade the septic system and he gave me valuable tips on what type of system to install. I was impressed with his experience and skill.
Professional, fast, rapid response and showed up on time. Great use of technology to keep us informed of arrival time, invoicing, and communications. Would use this company again and highly recommend to anyone needing septic service.
Our septic alarm had gone off and I called First Call Septic, can't say enough about the team over there. They answered the phone directly and had a driver enroute to my house in ~20 minutes. They sent me text messages with a live map the to drivers location and an introduction to our tech Chris Gross. Chris arrived as planned and quickly diagnosed our problem (blown griner motor). He had all n... More
Our septic alarm had gone off and I called First Call Septic, can't say enough about the team over there. They answered the phone directly and had a driver enroute to my house in ~20 minutes. They sent me text messages with a live map the to drivers location and an introduction to our tech Chris Gross. Chris arrived as planned and quickly diagnosed our problem (blown griner motor). He had all needed replacement parts on hand and got everything fixed super fast. He was very polite, professional friendly and educational, I learned a lot from him. The pricing was clearly outlined and very reasonable. Just about two hours from placing my call everything was fixed, unbelievable service. Less
They are extremely helpful and quick to respond.
They have performed my septic inspection and pumping for several years now. Very friendly and knowledgeable.
We had a septic emergency at our rental house and First call showed up day of and fixed the problem, Including brings by out big equipment! Highly recommend them! We won’t hire anyone else 🙂
Extremely professional service
From the office contact to the service people performing our septic inspection, pumping and education me on my system the whole service was fantastic. Was a pleasure to do business with this group of professionals.
First Call Septic came out this week and Jason did a great job. He was efficient and quick, in and out in 90 minutes. He quickly located and dug out the two septic lids, which were buried about 10" deep. Cost was reasonable. In fact, slightly lower than a second quote I was given. Jason asked if I'd thought about adding risers to bring tank lids to the surface so we wouldn't have to dig next ti... More
First Call Septic came out this week and Jason did a great job. He was efficient and quick, in and out in 90 minutes. He quickly located and dug out the two septic lids, which were buried about 10" deep. Cost was reasonable. In fact, slightly lower than a second quote I was given. Jason asked if I'd thought about adding risers to bring tank lids to the surface so we wouldn't have to dig next time. He explained how I could do it myself, but also gave me a price quote for First Call Septic to do it for me. Overall I was very satisfied with the service. Less
They do an excellent job on inspection and upkeep of your septic system. Highly recommended!
These guys hooked us up late on a Friday night. Great for emergency calls, and awesome service!
First Call Septic was available in a pinch to take care of our septic. Super friendly staff. Defiantly recommend this company.
Very professional. Very reasonable.
What an incredible company and employees with amazing work ethic and drive towards customer satisfaction! Jason and Adam responded to our septic debacle. We had almost given up that this was going to be resolved that afternoon. Adam was determined to get this fixed despite some physical challenges at the site! He was wildly successful and we are super grateful! Way to go Adam!!
Amazing company. On time. Always quick to answer any concerns we had. Definitely recommend!
As always, great timley service.
They service us every year annually and are always willing to answer any questions we have. They also know that we have a toddler and never ring or knock!
Great service! Quick to respond and professional service. I would highly recommend
Always great service and fair pricing.
Excellent response time. Professional and curtious. Explained everything as they worked. Incredibly nice and helpful.
We had a problem with a grinder pump and we called and they came right out and repaired it. We have Known and used Ronnie for years and have ALWAYS gotten Excellent 5star service and we always refer him and his company to my friends and neighbors. GREAT job
Good service for septic inspection and pumping.
I will definitely call First Call Septic if I have any sewer pump issues in the future. Chris was very knowledgeable and fixed my issue in a timely manner.
They did maintenance on our septic system Arrived on time, very professional. Did their job. Showed us pictures of what we need to do in between their servicing. Polite and professional. I would definitely recommend.
Started using this service on previous homeowners recommendation. Always impressed by their service in that they are thorough and willing to take time to explain all aspects of the home septic system while they inspect. This is appreciated by many homeowners like me. Professional and trustworthy every time. I would highly recommend this company.
Prompt and courteous service. Well definitely use them again .
There promptly to save the day! Exceptional service, fair pricing, and friendly folks. I wouldn't turn to anyone else. Consider myself lucky to have run into such a great crew!
Great people. Prompt service
Our Septic system alarm went off on Friday Night. On Saturday, we called First Call Septic and Ronnie and Justin came to our home. They checked that the pump was running and that there was another issue. In the middle of a hailstorm, they dug holes in the yard to uncover the drainage field lines. After 22 years, the lies were plugged which they cleaned out. They carefully filled the holes back in... More
Our Septic system alarm went off on Friday Night. On Saturday, we called First Call Septic and Ronnie and Justin came to our home. They checked that the pump was running and that there was another issue. In the middle of a hailstorm, they dug holes in the yard to uncover the drainage field lines. After 22 years, the lies were plugged which they cleaned out. They carefully filled the holes back in and placed the grass back on top of the covered holes. A deer had broken our septic tank cover, and they carefully removed the broken lid to keep rocks and other junk out of the tank. They replaced the cover and cleaned up and removed the broken cover and nasty plastic which I had used to cover the hole. The price was very reasonable, and we are extremely grateful for the excellent service. On any future septic system issues, we will call First Call Septic. Ronnie and Justin are to be commended for their outstanding work. Less
We used First Call for our semi-annual septic inspection and they were prompt, professional and the price was right.
Absolutely phenomenal company. They came out on an emergency call same day, twice in one week! I will recommend them to anyone, and will definitely use them in the future for all my septic needs! Thank you all for your quick and thorough service!
I have used first call septic since they started and the service has always been exceptional. They are always available for any issues i may have. Everyone including office staff is friendly and professional. We Highly recommend them to all of our neighbors, friends and family. GREAT JOB!!!!!!!!!!!!!!
So happy to use Chris at First Call Septic to repair an issue with our septic system. He had serviced it previously and was familiar with the way it worked so when there was an issue, he was able to quickly repair it. Grateful for his honesty and excellent work!!
I don’t leave reviews but this business deserves one! Needed septic pumped asap. They put us first and were here within the hour! Ronnie on the phone was super professional and knew all the history on our septic system. Cool tracking link to see when they would arrive. Definitely recommend!!
Called to get a septic tank inspection since we were overdue on city records. Made an appointment and the technician arrived within the time frame and got to work right away. Payment was easy with an invoice being sent to my email. City records were updated same day as well. Will definitely be calling them when we need our septic pumped.
Very professional company with quick response and reasonable prices. Look no further if you’re in the area. Keep on going First Call Septic Services!
Huge thank you to Ronnie and crew!! These folks dropped their sunday plans to come help fix a rather poopy situation. I see why they have a 5 star rating! Thanks again guys.
First Call Septic are super thorough and professional. We purchased an older home that has a ejector pump that pumps the sewage uphill to the city main sewer. I was concerned about that pump being properly operating and effective because I really don't want a backup in our basement. First Call thoroughly checked it out and now, quite a while later, the pump is still running great, and we've be... More
First Call Septic are super thorough and professional. We purchased an older home that has a ejector pump that pumps the sewage uphill to the city main sewer. I was concerned about that pump being properly operating and effective because I really don't want a backup in our basement. First Call thoroughly checked it out and now, quite a while later, the pump is still running great, and we've been so happy we had them come out and put our anxiety at ease. Thank you everyone at First Call Septic! Less
Service and communication are always top notch, PROFESSIONAL. 🤩🤩🤩
This company is far to under valued. If your looking for a team that can get the job done then this is your place to call. Jennifer (AKA wife) of Ronnie came out and worked her tail off along side with Ronnie. I personally can't explain how great this small local company takes care of their clients. I called late on a Saturday night and come Monday by noon my problem was fixed. I would refer this... More
This company is far to under valued. If your looking for a team that can get the job done then this is your place to call. Jennifer (AKA wife) of Ronnie came out and worked her tail off along side with Ronnie. I personally can't explain how great this small local company takes care of their clients. I called late on a Saturday night and come Monday by noon my problem was fixed. I would refer this team to ANYONE.. NEW Client for life. Thank you Ronnie and Jennifer. Less
Emailed Sunday night, our septic alarm is going off!! Very surprised to get an email from Ronnie right away with recommendations and an early Monday appointment text confirmation. Great company, very knowledgeable and friendly staff!
First call has done our inspections since we had our home built. We appreciate the helpful tips, like not using so much toilet paper and finding an alternative to bleach, which kills the good bacteria in the tanks. Thank you Chris!!
First Call Septic Service. 5 stars. What an easy process. Make an appointment, ask a few questions and they show up on time. Communication was great. First Call Septic has an automated system that sends confirmation, arrival updates and processes payment. Especially handy if you are making arrangements remotely. Live help is readily available - just a phone call away. Thank you Jason - today's p... More
First Call Septic Service. 5 stars. What an easy process. Make an appointment, ask a few questions and they show up on time. Communication was great. First Call Septic has an automated system that sends confirmation, arrival updates and processes payment. Especially handy if you are making arrangements remotely. Live help is readily available - just a phone call away. Thank you Jason - today's professional service person. Less
They do my yearly inspections. Service tech is nice and answers any questions. Had them come out for a failed pump day of a birthday party. The price was very reasonable and got it fixed by noon. Thanks
Quick, helpful, great price, went above and beyond to help us. I would highly recommend.
I called First Call Septic Services yesterday. They were all set to get someone out pretty much right away, but we settled on this morning. The whole team was great! Super nice, great guys, and they got the job done as needed. We definitely will be contacting them as needed in the future, they are our new go-to!
I called on late Thursday night. The owner himself answered and walked me through everything, and eased my stresses out mind. They were here Friday. They were great. Everyone of them. From the owner, to the three fellas that came and did the work. They were great. They were fast and efficient, and best of all, completely fair. Great company to deal with, and do business with. Great experience. Th... More
I called on late Thursday night. The owner himself answered and walked me through everything, and eased my stresses out mind. They were here Friday. They were great. Everyone of them. From the owner, to the three fellas that came and did the work. They were great. They were fast and efficient, and best of all, completely fair. Great company to deal with, and do business with. Great experience. Thanks First Call Septic Services! Less
First call septic did our inspection as well as our pumping. They provided video footage of both, they were easy to communicate with and very professional. I would hire them again
The team at First Call septic is top notch and we can always rely on them to keep our septic systems running. Making the choice to support this family run business is easy. Give them a call today and I promise they will show up on time and deliver what they promise.
Amazing service! Called the at 11am on a Saturday as our drain backed up. My wife was stressed as we had a 4pm bday party for our daughter. They were out in 2 hours as promised. Pumped our tank and explained the baffle was clogged with no way to access it other than getting someone in the tank. They called in an employee on his day off I'm assuming. He was lowered in with a harness and saf... More
Amazing service! Called the at 11am on a Saturday as our drain backed up. My wife was stressed as we had a 4pm bday party for our daughter. They were out in 2 hours as promised. Pumped our tank and explained the baffle was clogged with no way to access it other than getting someone in the tank. They called in an employee on his day off I'm assuming. He was lowered in with a harness and safety suit. They fixed the problem that any other company would have told me to call a plumber or contractor. 5 stars isn't a high enough rating for this company. They saved my daughters 9th birthday party and were pulling out before the guests arrived. Better yet the price was less than quoted. This business sets a new standard for service and quality in our community. Thank you for saving our day! Less
We 100% recommend First Call Septic Services. They were at our house within an hour of calling on a SUNDAY and Mother’s Day. We are so very thankful for you guys helping us out. Very friendly and knowledgeable. Thank you again for the family effort at our house today.
Again, First Call Septic exceeded all expectations! Septic alarm went off late last night, and they were out by 1:30pm next day to check it out - turned out we needed a new septic pump and a new float...Chris fixed it on the spot and the total bill was incredibly reasonable, even for a next-day repair! Thank you for being so responsive and for providing exceptional service always!
Had a septic backup and these guys were able to provide us with quick/same day service for a really great price! Very knowledgeable and finished the job to get our system back in service in an extremely timely manner. Would definitely recommend calling these guys for any septic needs and will most definitely use again! Thanks again guys!
John just came out to service our septic tank in Salmon Creek and he was amazing!!! He was on time, very knowledgeable and informed us about everything we need to know about the care and upkeep on a pump beings we just moved here 6 months ago. We definitely plan on using First Call Septic Service from here on out. Thank you guys for your excellent service.
Excellent Customer Service and Timely Response! Words cannot express how happy I am with this company. I will remain a customer of theirs forever! On a Friday night after 5pm, I knew it would be difficult to find anyone to talk to, let alone anyone to come out and fix the problem we were having at our business. When I called First Call Septic, I was immediately transferred to their receptioni... More
Excellent Customer Service and Timely Response! Words cannot express how happy I am with this company. I will remain a customer of theirs forever! On a Friday night after 5pm, I knew it would be difficult to find anyone to talk to, let alone anyone to come out and fix the problem we were having at our business. When I called First Call Septic, I was immediately transferred to their receptionist. She was kind and knowledgeable of their services. She scheduled us an appointment for early the next morning (Saturday) as it was not an immediate emergency. Ronnie was quick and thorough, with finding and fixing our problem. He was also able to get a video of the problem that is within the city street so I can forward that to public works for their review (and hopefully fix!). This is an outstanding company that really cares about their customers and the services they provide! Thank you all so much!! Less
Ronnie and the team of First Call Septic are wonderful and I highly recommend them! We learned just after Christmas that the line from our house to our septic tank had come ajar, and that waste water wasn't making it into the tank. Ronnie's team was able to diagnose the situation the next day, and came back the following day to excavate around the tank and line to make the needed repairs -- in ju... More
Ronnie and the team of First Call Septic are wonderful and I highly recommend them! We learned just after Christmas that the line from our house to our septic tank had come ajar, and that waste water wasn't making it into the tank. Ronnie's team was able to diagnose the situation the next day, and came back the following day to excavate around the tank and line to make the needed repairs -- in just one hour! Professional, respectable, fast and all around a very nice team to work with. Add them to your contact list! Less
You don't think about it until you really need it, so to have such a prompt same day response to a septic alarm, have someone show up and provide excellent service and explanation of the issue and resolve it with the proper solution was great! They obviously believe in creating lifelong customers not just grabbing your money and letting someone else deal with the long term consequences of a cheap... More
You don't think about it until you really need it, so to have such a prompt same day response to a septic alarm, have someone show up and provide excellent service and explanation of the issue and resolve it with the proper solution was great! They obviously believe in creating lifelong customers not just grabbing your money and letting someone else deal with the long term consequences of a cheap fix. Fair, honest, local, and highly recommended. Less
Best experience I’ve ever had, recommend them to anyone who asks!
Had an appointment with another pumping service today. They didn't show and told me the next available appointment was next Friday. I told them the urgent nature of my request, and they really didn't give a hoot. "That's the only day we will have a truck in your area", they said. Saw great reviews about First Call and thought I'd give them a shot. Outstanding communication and service! They re... More
Had an appointment with another pumping service today. They didn't show and told me the next available appointment was next Friday. I told them the urgent nature of my request, and they really didn't give a hoot. "That's the only day we will have a truck in your area", they said. Saw great reviews about First Call and thought I'd give them a shot. Outstanding communication and service! They responded this afternoon and pumped out my tank. I can't say enough good things. All of the previous comments were accurate. Iris, you were great.; Good communication by Andrew and Chris and you arrived on time and provided the expected service. I've been in the trades service business starting in plumbing for 32 years and know and appreciate good service when I see it. Wouldn't hesitate to recommend First Call. Thank you! Less
Awesome company. Had a weekend emergency and they came out quickly and absolutely saved the day.
Great customer service and very reasonable prices. Adam was on time and gave me a courtesy call before coming over, which I always appreciate. He had to remove quite a bit of soil to reach the septic, but afterward he cleaned up the area like he was never there. Very happy and will use First Call Septic in the future!
First Call Septic is our ONLY go to company! We have been working with them for over 10 years for septic service. We had a pipe break on our system and Ronnie rearranged their schedule to work our emergency in right away. You can trust their service and quality of work. They are top notch!
This is the second time I've used First Call Septic. I have nothing but glowing things to say! The first time was a few months ago when my septic came due for inspection. The original owners of my home used them, so I called them up. The person on the other end was professional and set a great tone for the business. Ronnie came out at the agreed upon time. He was thorough, efficient, friendly, an... More
This is the second time I've used First Call Septic. I have nothing but glowing things to say! The first time was a few months ago when my septic came due for inspection. The original owners of my home used them, so I called them up. The person on the other end was professional and set a great tone for the business. Ronnie came out at the agreed upon time. He was thorough, efficient, friendly, and explained what he was doing. It was a great experience. Today (a Sunday) our septic alarm went off. I called and immediately reached the office staff. Ronnie was to our house within a few hours. He quickly diagnosed and took care of the issue. He had everything needed for the repairs in his van, which was super nice since we live in Yacolt and drive time to get any tools or parts would add significant time to the fix. I continue to be very impressed with the quality of service, including customer service. I'm a lifelong customer! Less
First Call Septic Services is an exceptional business with fast, courteous service and reasonable prices. We had our pump stop working at 11 am, called and had Chris at our property 2 hours later. He was respectful and professional in getting us back in working order. If we have any future problems, they will be the first ones we call.
Fast, Friendly and Honest service !! Great crew !!
Ronnie is great and very reasonable!
Thank you so much for your help today! Chris Gross, thank you for being so quick, and getting my septic system back up and running!! Oli was sad to see you leave.
Only place I will call for any septic service that I need.. The whole crew is nice .. but after problems with another company Ronnie came out fast above and behind customer service! Thank you again!
First Call Septic Service went above and beyond to provide prompt and courteous help with a rather urgent septic issue. They were professional, polite, hardworking and kind. They explained things and answered questions while they were here, only charged for what they actually did, didn't push for services I didn't need, and even promptly returned a phone call afterwards to answer a question abou... More
First Call Septic Service went above and beyond to provide prompt and courteous help with a rather urgent septic issue. They were professional, polite, hardworking and kind. They explained things and answered questions while they were here, only charged for what they actually did, didn't push for services I didn't need, and even promptly returned a phone call afterwards to answer a question about an issue they identified with the system. The office staff were professional and helpful as well. The people at First Call Septic seem to be folks with integrity that really care about their customers and septic systems. I would use them again. Less
The entire team at First Call Septic, out of Battle Ground, WA are TERRIFIC! I had to reschedule the decommissioning of my 1,000 gallon septic tank four or five times in less than 10 days - and Iris was always happy to help me reschedule my appointment. Then my adult kids told me they had uncovered the entire tank - but they meant they cut the blackberry brambles off the tank, and they didn't ... More
The entire team at First Call Septic, out of Battle Ground, WA are TERRIFIC! I had to reschedule the decommissioning of my 1,000 gallon septic tank four or five times in less than 10 days - and Iris was always happy to help me reschedule my appointment. Then my adult kids told me they had uncovered the entire tank - but they meant they cut the blackberry brambles off the tank, and they didn't even really do that, they just uncovered one end. So when they nice fellow came to pump the tank (which I had told Iris was cleared already) we found out it wasn't cleared at all. He had to call the owner to come help clean brambles AND dig about five inches of soil off most of that tank lid! So if you ever need the services of a Septic pumping company? CALL these guys FIRST! You'll be glad you did. I guarantee it. Less
On time, technician was excellent, fair price.
I noticed my high level alarm on yesterday and did some research on my system (looked up the drain field etc on Clark County GIS). Did everything I could think of but the effluent tank wouldn't draw down (Turned on/off pump multiple times, tapped vigorously on the check ball housing, and closed/opened the drain field valves). After scaring myself reading horror stories of failed drain fields on... More
I noticed my high level alarm on yesterday and did some research on my system (looked up the drain field etc on Clark County GIS). Did everything I could think of but the effluent tank wouldn't draw down (Turned on/off pump multiple times, tapped vigorously on the check ball housing, and closed/opened the drain field valves). After scaring myself reading horror stories of failed drain fields online and the cost to repair/replace I called First Call Septic Service. It was a great experience from start to finish. They were able to get out the very next morning working around my schedule. The technician Ron was prompt and very professional explaining everything he was doing along the way. My drain field ended up being clogged. He was able to quickly find the service ports on the five legs in my drain field. Upon removing the caps black sludge oozed for quite some time. He then setup and water jetted each 60' line. While doing this he ran me through future preventive maintenance and other recommendations for ease of access etc. The end result is a perfectly working system and a customer for life. I can't say enough about how great the experience was and definitely recommend First Call Septic for any septic needs! Less
This is a very professional, competent, thorough company. Their communication is great from the office staff, to the staff in the field. I was very pleased at how attentive they were to our emergent situation and how efficient they were. I’m very particular and I wouldn’t hesitate to call them again.
This is the only septic company you should be using. First Call is the most professional and courteous septic company in the Northwest, hands down. I've personally watched these guys climb into a septic tank in hot weather while being sick, and they still got the job done quickly and correctly. This crew is dedicated to customer service and their trade in a way that few folks are anymore!
These guys are easily the most professional and dedicated septic crew in the Northwest. I've watched them crawl into a septic tank in high summer, while sick, and still get the job done right. They are extremely courteous and they keep their trucks clean. I never thought I'd actually look forward to getting my tank inspected and pumped, but this crew is a pleasure to work with.
I recently had Ronnie inspect the septic at the house I was looking at buying. He was prompt , professional, courteous, knowledgeable, patient and most of all. Honest. When I said I was thinking of just replacing it all. He said no. That I didn't need to go to that expense. Not many people would do that if they were looking at potentially making several thousands dollars! You have a client for ... More
I recently had Ronnie inspect the septic at the house I was looking at buying. He was prompt , professional, courteous, knowledgeable, patient and most of all. Honest. When I said I was thinking of just replacing it all. He said no. That I didn't need to go to that expense. Not many people would do that if they were looking at potentially making several thousands dollars! You have a client for life�! And by the way. I got the keys to my 'new house n will be calling to have you come put that riser in for me! Less
This is my second time using First call for my septic inspection and will use them again the next time. I appreciate them working around my schedule and the day before call to confirm as well as the call when the guy was on the way.
First Call is the only call to make when it comes to #2! They have serviced my rental property in Vancouver and figured out issues that other companies couldn't! Came out at 10 P.M. when the toilets backed up and got it working, returned the following day and completed repairs for my pump instead of trying to sell me a "new system". I only wish I didn't waste time with the other companies, First ... More
First Call is the only call to make when it comes to #2! They have serviced my rental property in Vancouver and figured out issues that other companies couldn't! Came out at 10 P.M. when the toilets backed up and got it working, returned the following day and completed repairs for my pump instead of trying to sell me a "new system". I only wish I didn't waste time with the other companies, First Call is the LAST CALL you will need to make! Less
Can't thank you enough for the emergency service, good pricing and total professionalism. Wouldn't hesitate to call again and will for sure
Good guys ..did a good job.
Honest and professional. Amazing how some of the best people I've met work in human crap. Seriously good guys. On time, polite, and did I mention honest? Here is ONE example: They came out to pump and replace an alarm float. When they went to do the float, Chris found that the float was fine, it was just a connection that was bad. He replaced the wire and called it a day. I would never have kno... More
Honest and professional. Amazing how some of the best people I've met work in human crap. Seriously good guys. On time, polite, and did I mention honest? Here is ONE example: They came out to pump and replace an alarm float. When they went to do the float, Chris found that the float was fine, it was just a connection that was bad. He replaced the wire and called it a day. I would never have known the float was fine and would have paid to replace it. Their honesty will continue to earn my business. Though I do hope I don't need to see them until the next inspection! Less
So glad I called First Call Septic. (Although they were not my first call but were my second.) The first company stood me up 3 times. From now on it will be only First Call. This company is awesome. The men are friendly and professional. I thought honest businesses were a thing of the past but I am happy to say it is alive and well in First Call Septic.
Great company, nice guys, took care of my problems even with the horrible weather we had. Very happy.
If you need someone who's quick, honest and thorough, you must call First Call Septic. I received a notice, those dreaded notices from the county, that I needed to have my tank inspected. I contacted First Call and within days, they were able to come out. Thank goodness, because our system was at the brink of failure. First Call took care of everything in a timely manner which saved us $$$$ i... More
If you need someone who's quick, honest and thorough, you must call First Call Septic. I received a notice, those dreaded notices from the county, that I needed to have my tank inspected. I contacted First Call and within days, they were able to come out. Thank goodness, because our system was at the brink of failure. First Call took care of everything in a timely manner which saved us $$$$ if the system had failed. Thank you to Ronnie and his crew for a great job and for preventing future problems!! Less
Absolutely satisfied with the quality of service we received from Ronnie and Chris from First Call Septic. We called them out unexpectedly after hours on a Friday night. They showed up in a timely manner, diagnosed our problem quickly, resolved our issue and provided us education to help keep our system healthy in the future. They were professional and very knowledgeable. With First Call Septic ... More
Absolutely satisfied with the quality of service we received from Ronnie and Chris from First Call Septic. We called them out unexpectedly after hours on a Friday night. They showed up in a timely manner, diagnosed our problem quickly, resolved our issue and provided us education to help keep our system healthy in the future. They were professional and very knowledgeable. With First Call Septic you can expect honesty, integrity and quality and you'll get the job done right the first time. They have earned our business for years to come! Thank you First Call Septic! Less
First Call Donated service to Rock Solid Teen Auction and we were fortunate to win it. The service was exceptional from the phone calls, work, communication and follow up!!! Highly recommended thank you!! Ann and Fred
This is an AMAZING local owned business. I can't say enough about how personable and honest they are. They came out to inspect my septic after some issues and a quote from another chain septic company did (RR). The chain told me I'd need to have all this work done. Over $2000 worth. Ronnie from First Call came out and unplugged my clogged line and cost me little to nothing! Thank you! Thank you! ... More
This is an AMAZING local owned business. I can't say enough about how personable and honest they are. They came out to inspect my septic after some issues and a quote from another chain septic company did (RR). The chain told me I'd need to have all this work done. Over $2000 worth. Ronnie from First Call came out and unplugged my clogged line and cost me little to nothing! Thank you! Thank you! They are the only one I'll call from now on! Less
This is a Great Company! No BS, No extra fees, no unneeded service. Ronnie does a great job and is All about Customer Service! I recommend Ronnie and his Company to anyone in need of Septic Service of any kind.
Ronnie and First Call Septic Services are a real class act! We called when our septic alarm went off last night, he told us what to do to avoided the dreaded mess and then showed up first thing this morning to get the problem fixed. Thank you again for your services! :)
Very professional, completed job with very short notice. I would recommend this company!
We bought a house,knew nothing about the septic,didnt even know where it was! was not worried for the first year( cause we thought it had to have been pumped at some time) then we decided to find it! and started digging around where it should be,alot of rock where we live! we found water comming up on a spot & it didnt smell good! so decided to call a septic pumping company, the first one i calle... More
We bought a house,knew nothing about the septic,didnt even know where it was! was not worried for the first year( cause we thought it had to have been pumped at some time) then we decided to find it! and started digging around where it should be,alot of rock where we live! we found water comming up on a spot & it didnt smell good! so decided to call a septic pumping company, the first one i called said yes we will find it but charge for digging the first 2 inch & would not give me at answer on how much it would cost to pump! so i ran across first call & it is right there for you to see how much he charges & he is so straight forward about everything I decided to go with first call ! He came out and had a hell of a job! it had not been pumped in 40 years!! he had do do some Big rock moving by hand & get pretty wet with sewage yuck! to get in and pump it ! And i watched it all from the comfort of my deck! Bless his heart! & he charged me what his rates say on his site! no hidden costs at all! we will use first septic every 3 years now! And he gave me pointers to help me with our septic system & this is our major investment our retirement lodge so it means everything to us to keep it going as long as we are here ! it is 45 years old & we are late 50's Thank you Ronnie Jennifer & Chris !! <3 Less
Honestly incredible service. Will definitely recommend to all our family and friends! Most honest, informative and respectful person we've dealt with.
Ron is honest, trust worthy and takes care of his customers.
Friendly, honest, and educational. You can really trust this company. 100% recommend.