What our clients say about us
4.90
362 reviews
AI Summary
The reviews highlight a consistently positive experience with professional and courteous staff who provide thorough and attentive service. Many customers commend the expertise of the doctors and the exceptional care received. However, one reviewer reported significant issues with scheduling and communication that led to frustration and a decision to seek services elsewhere. Overall, while the majority of feedback is highly favorable, there are some concerns regarding organization and appointment management.
5
Cindy is great
5
It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is o... More
It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is one of the very few doctors in the Houston area that perform the REM tests (Real Ear Measurement) and have all the necessary equipment to do them. Less
5
Dr. Uponi and each of the staff members are really kind and helpful! My mother is always pleased when we leave and appreciates the great service.
5
Always excellent service. Took care of my need and had me on my way in no time! They’re the best.
5
Showed genuine care. Definitely recommend!
5
The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so exc... More
The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so excited to be able to hear again! Less
5
The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they list... More
The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they listen to any concerns I might have. Cindy is the best!Thank you,Scott Less
5
Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the fu... More
Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the future. Less