The reviews highlight a consistently positive experience with professional and courteous staff who provide thorough and attentive service. Many customers commend the expertise of the doctors and the exceptional care received. However, one reviewer reported significant issues with scheduling and communication that led to frustration and a decision to seek services elsewhere. Overall, while the majority of feedback is highly favorable, there are some concerns regarding organization and appointment management.
5
Mar 12, 2025
Cindy is great
5
Mar 11, 2025
It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is o...
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It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is one of the very few doctors in the Houston area that perform the REM tests (Real Ear Measurement) and have all the necessary equipment to do them.
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5
Mar 04, 2025
Dr. Uponi and each of the staff members are really kind and helpful! My mother is always pleased when we leave and appreciates the great service.
5
Mar 04, 2025
Always excellent service. Took care of my need and had me on my way in no time! They’re the best.
5
Mar 03, 2025
Showed genuine care. Definitely recommend!
5
Mar 01, 2025
The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so exc...
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The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so excited to be able to hear again!
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5
Feb 28, 2025
The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they list...
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The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they listen to any concerns I might have. Cindy is the best!Thank you,Scott
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5
Feb 27, 2025
Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the fu...
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Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the future.
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