The reviews highlight an exceptional level of customer service, with staff described as friendly, attentive, and professional. Many customers appreciated the clear communication and thorough explanations regarding their hearing needs. There are no reported cons, indicating a consistently positive experience across various aspects of the service provided.
5
May 10, 2025
Most Excellent customer service. Make patient feel very comfortable when sharing important information. Very attentive to questions and details analy...
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Most Excellent customer service. Make patient feel very comfortable when sharing important information. Very attentive to questions and details analysis. Related technical information on to a reasonable level of understanding.
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5
May 09, 2025
From the front desk service to the very understated, professional, kind, caring and professional Dr. Rohan Upponi was an outstanding service plus the ...
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From the front desk service to the very understated, professional, kind, caring and professional Dr. Rohan Upponi was an outstanding service plus the honesty. Dr recommended to take care of some things before an accrued diagnosis. Highly recommend this place and Dr.
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5
May 01, 2025
Met with the doctor and was extremely pleased. Helped me out a lot. Friendly staff. Great experience.
5
Apr 30, 2025
The facility was very clean and inviting. Mrs. Michelle was so friendly and made my check in process easy and smooth. Dr. Upponi is very professional ...
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The facility was very clean and inviting. Mrs. Michelle was so friendly and made my check in process easy and smooth. Dr. Upponi is very professional and he made sure I had a good understanding of what was going on. I highly recommend this office!
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5
Apr 24, 2025
Recently had balance/hearing testing to help determine cause of occasional dizziness. The Dr and staff are fantastic. The hearing/balance testing, alt...
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Recently had balance/hearing testing to help determine cause of occasional dizziness. The Dr and staff are fantastic. The hearing/balance testing, although time consuming, is very easy. No needles, nothing to be scared of. Karla, the vestibular specialist technician that guides and performs the battery of testing is absolutely fantastic. I highly recommend this team of consummate professionals.
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5
Apr 17, 2025
I'm so happy I can listen better. Very good and knowledgeable service. THANK YOU VERY MUCH.
5
Apr 10, 2025
Everyone we have met here has been so very kind and helpful. I recommend them to everyone.
5
Apr 10, 2025
5
Apr 10, 2025
Courteous, friendly, knowledgeable, thorough, service. Product explained to my understanding and satisfaction.
5
Apr 09, 2025
Was so impressed with everyone in the office. So caring about my needs. Would definitely recommend this office to get to the bottom of your problems.
5
Apr 09, 2025
Texas Professional Hearing Center staff were very friendly and professional. The establishment was very clean with impressive equipment and the Dr was...
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Texas Professional Hearing Center staff were very friendly and professional. The establishment was very clean with impressive equipment and the Dr was courteous and explained the process in detail for us to understand. Also someone on the staff makes good cookies.
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5
Apr 01, 2025
Been seeing Texas Professional Hearing Center for years. The whole staff is great. Ms. Johnson is amazing. Has helped me every step of the way! I will...
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Been seeing Texas Professional Hearing Center for years. The whole staff is great. Ms. Johnson is amazing. Has helped me every step of the way! I will continue to see them as long as they’re in business!
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5
Mar 31, 2025
5
Mar 18, 2025
Dr Rohan Upponi is very knowledgeable and very willing to answer and explain my questions about my hearing aids. I am very pleased with the service re...
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Dr Rohan Upponi is very knowledgeable and very willing to answer and explain my questions about my hearing aids. I am very pleased with the service received from Texas Professional Hearing. They are all courteous and professional.
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5
Mar 18, 2025
Love it fast service great affordable prices and a nice selection the staff was very friendly and polite I received excellent service
5
Mar 14, 2025
Everyone at this office is always friendly and patient with us hard of hearing people!! Cindy is the best and I always feel taken care of here
5
Mar 12, 2025
Cindy is great
5
Mar 11, 2025
It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is o...
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It has always been a 5 for me.Dr. Upponi is an excellent doctor. He is very knowledgeable of the new hearing aid technologies and best of all, he is one of the very few doctors in the Houston area that perform the REM tests (Real Ear Measurement) and have all the necessary equipment to do them.
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5
Mar 04, 2025
Dr. Uponi and each of the staff members are really kind and helpful! My mother is always pleased when we leave and appreciates the great service.
5
Mar 04, 2025
Always excellent service. Took care of my need and had me on my way in no time! They’re the best.
5
Mar 03, 2025
Showed genuine care. Definitely recommend!
5
Mar 01, 2025
The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so exc...
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The staff & Dr. Upponi were all very helpful & patient with me, as I am an older person. Most people don't seem to want hearing aids, but I am so excited to be able to hear again!
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5
Feb 28, 2025
The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they list...
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The appointment started on time and I had a great visit. The entire staff is very professional. I always get excellent care and I feel like they listen to any concerns I might have. Cindy is the best!Thank you,Scott
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5
Feb 27, 2025
Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the fu...
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Went to get my kids' hearing checked. The doctor was very professional, and the staff were very nice. Will go here to get my hearing checked in the future.
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5
Feb 26, 2025
5
Feb 17, 2025
Used Texas Professional Hearing for 5 pair of hearing aids over 15 years. Great service.
5
Feb 15, 2025
This was my 1st ever real hearing exam and was really not sure what to expect, but I was very pleased with the whole experience. I was instantly made ...
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This was my 1st ever real hearing exam and was really not sure what to expect, but I was very pleased with the whole experience. I was instantly made to feel very comfortable and everything was explained in a way I was able to understand. I feel very confident in my decision and am excited for the outcome. Would most definitely recommend.
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5
Feb 11, 2025
Cindy and the other staff consistently go above and beyond to care for my family with skill, patience, and compassion. Thank you!
5
Feb 11, 2025
Went in for my annual hearing test and clean and check. Cindy did great through all the tests and after went over ways that would help me understandin...
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Went in for my annual hearing test and clean and check. Cindy did great through all the tests and after went over ways that would help me understanding what I might be missing when others are speaking to me. Over all I get great service when ever l go there be it an appointment or having an issue with my hearing aids.
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5
Feb 06, 2025
4
Feb 05, 2025
Finally got a comfortable fit and the internal adjustment seems to help so far. We'll see for as I go through the weekend
5
Feb 04, 2025
4
Jan 30, 2025
The service was excellent. I didn't give 5 stars because the pricing is too high. In addition to the visit cost, it cost $80 for ear wax removal and...
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The service was excellent. I didn't give 5 stars because the pricing is too high. In addition to the visit cost, it cost $80 for ear wax removal and $40 for a bottle of wax removal spray.
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5
Jan 14, 2025
5
Jan 09, 2025
5
Jan 07, 2025
5
Dec 24, 2024
Staff are friendly and efficient. The audiologist and techs are all great as well. They'll take good care of you.
5
Dec 03, 2024
Very polite folks and Cindy is very helpful and takes the time to get it right! On my second set of hearing aids, first set lasted for 8 or so years, ...
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Very polite folks and Cindy is very helpful and takes the time to get it right! On my second set of hearing aids, first set lasted for 8 or so years, this new set is one year and Cindy has adjusted them so i could hear my best!
Thanks TPHC!
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5
Nov 15, 2024
5
Nov 13, 2024
I have always had a great experience at TPHC. Staff is tremendous.Products are great. Cindy always friendly and professional.
5
Nov 08, 2024
5
Oct 30, 2024
Thwy always are friendly and are not satisfied till you are...
5
Oct 17, 2024
The office personnel was great. Cindy was very thorough in explaining everything to me and I really appreciate everyone's professionalism. Reeree
5
Oct 17, 2024
5
Oct 15, 2024
Berry good
5
Oct 15, 2024
I got an appointment within a reasonable timeframe and I had a short wait to see the dr. Dr. Upponi answered all my questions and addressed my concern...
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I got an appointment within a reasonable timeframe and I had a short wait to see the dr. Dr. Upponi answered all my questions and addressed my concerns. I'm excited to get my new hearing aids and I have confidence the dr will do whatever he can to help me hear the best I can.
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5
Oct 08, 2024
Dr Upponi and his staff are wonderful. I highly recommend them.
5
Oct 01, 2024
Very polite office staff and doctor. Very professional.
5
Sep 27, 2024
5
Sep 19, 2024
Texas Professional Hearing Center has been taking care of my hearing needs for five years. They have always been professional (as their name assures),...
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Texas Professional Hearing Center has been taking care of my hearing needs for five years. They have always been professional (as their name assures), courteous, and caring. Thanks, guys!
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5
Sep 19, 2024
5
Sep 09, 2024
I have no complaints about the service from TPHC. Everyone has been helpful and courteous. They have been very attentive to the problem(s) I had with...
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I have no complaints about the service from TPHC. Everyone has been helpful and courteous. They have been very attentive to the problem(s) I had with my hearing aids and worked through the issue(s) to get them corrected. The only issue I have is getting the VA to communicate effectively with TPHC.
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5
Sep 08, 2024
5
Aug 16, 2024
I can’t thank Texas Professional Hearing enough for their continuing care and attention each visit. I’m reminded each visit how much they have enhance...
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I can’t thank Texas Professional Hearing enough for their continuing care and attention each visit. I’m reminded each visit how much they have enhanced and changed my life. At TPH you’re not just a client/patient but also a friend. Forever grateful for everyone at TPH and especially Cindy J.
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5
Aug 10, 2024
The staff personnel are so professional in every way possible.
5
Aug 02, 2024
The staff and Cindy are great!!!
5
Jul 31, 2024
Had a very good check up on my hearing aids today. May need some work on them though. Battery seems to be losing steam about 8pm. Gonna check into it....
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Had a very good check up on my hearing aids today. May need some work on them though. Battery seems to be losing steam about 8pm. Gonna check into it. Thanks for the advice
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5
Jul 30, 2024
Very nice people the doctor was very good explaining everything about the test and my new hearing aids would recommend to everyone and to let the vete...
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Very nice people the doctor was very good explaining everything about the test and my new hearing aids would recommend to everyone and to let the veterans to tell the VA to send them here
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5
Jul 29, 2024
Always professional polite people, the professional standard has been maintained all the years I have been a client
5
Jul 16, 2024
Very professional
Doctor was A#1
Explained everything in detail
Highly recommend
5
Jul 13, 2024
We would rate Texas Professional Hearing Center a 5! My Dad's hearing aids were professionally cleaned. The entire staff are friendly and knowledgeab...
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We would rate Texas Professional Hearing Center a 5! My Dad's hearing aids were professionally cleaned. The entire staff are friendly and knowledgeable. We had a great visit.
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5
Jul 10, 2024
Dr. Upponi is absolutely amazing! He helped us all the way through the entire process. With his knowledge, patience, and courtesy, he provided us both...
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Dr. Upponi is absolutely amazing! He helped us all the way through the entire process. With his knowledge, patience, and courtesy, he provided us both only with all the information we needed, but also with an outstanding customer experience that I am yet to see in other doctors that I have gone through. The world would be amazing if all doctors were just like Dr. Upponi. My husband and I will be eternally grateful to him.
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5
Jun 27, 2024
This is the best place to go to for your hearing needs! They ALWAYS go above and beyond for their customers! Thank You!
5
Jun 17, 2024
Very attentive to my request. I did not feel like I was being rushed through. Just overall best experience of the 4 different audiologist that I have ...
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Very attentive to my request. I did not feel like I was being rushed through. Just overall best experience of the 4 different audiologist that I have visited over the past 10 years.
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5
Jun 02, 2024
Very professional staff is wonderful
5
May 11, 2024
Best attendance ever in this place , now I feel much better!! 10/10 super recommended
5
Apr 18, 2024
very well attended and explained very professional 5
5
Apr 10, 2024
5
Apr 05, 2024
Love the friendly staff
5
Apr 03, 2024
Everyone is very professional and helpful. Informative and detailed.
5
Feb 20, 2024
Friendly and helpful staff. They don't accept medicaid though.
5
Feb 17, 2024
Everything was explained to where I understood everything and delighted you would help me, thank you.
5
Feb 15, 2024
5
Feb 13, 2024
Staff very friendly and helpful. Drs take time to explain and work with what is best for you.
5
Feb 12, 2024
5
Feb 10, 2024
Pleasant atmosphere. Friendly people. Completely explained everything she was doing and how to use the aids.
5
Feb 10, 2024
Very thorough and kind. ❤️
5
Feb 05, 2024
Good experience during appointment nice people good experience with receptionist and doctor explain needs and options
4
Feb 01, 2024
Still having trouble with my hearing aids I had resound before and they never gave me no problems these that's all they do
5
Jan 15, 2024
They take good care of me.
5
Jan 15, 2024
Great service, great people! Very knowledgeable and extremely helpful!
5
Jan 12, 2024
5
Jan 11, 2024
I went in today for my exam, first time ever and I was somewhat nervous but I was made to feel welcome!!
The staff was very professional and polite, b...
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I went in today for my exam, first time ever and I was somewhat nervous but I was made to feel welcome!!
The staff was very professional and polite, but in particular I want to comment on the doctor who tested my hearing was very clear and precise!!
The technician who did the rest of the positional /physical testing Ashley is truly amazing, very knowledgeable and helpful and throughout the whole process she kept me calm as well as explained everything throughout and trust me I was nervous!!
Great experience, I recommend anyone who may have hearing or dizziness issues please make an appointment they will find the problem!!
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5
Jan 04, 2024
5
Jan 04, 2024
Everyone was very nice and professional. I’m pretty sure I got the best hearing test I have ever had. I would definitely recommend them.
5
Jan 03, 2024
EVERYONE WAS NICE AND HELPFUL TO ME TODAY. THANK YOU SO MUCH.GOD BLESS .
4
Jan 03, 2024
Great service , I got my pair , after going around the bush so much finally made my mind up . Thank you for a job well done
5
Jan 02, 2024
The staff is awesome. Dr. Uponni is very knowledgeable and friendly. I learned a lot about wearing my hearing aids from him. Thanks a lot and I look f...
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The staff is awesome. Dr. Uponni is very knowledgeable and friendly. I learned a lot about wearing my hearing aids from him. Thanks a lot and I look forward to seeing y’all again!
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5
Dec 29, 2023
They were very professional
5
Dec 29, 2023
Excellent service people are nice .
5
Dec 28, 2023
5
Dec 21, 2023
5
Dec 13, 2023
I am very happy with Texas Professional Hearing! The wait is never long and I get fast service with my hearing aids!
5
Dec 13, 2023
Had a very good experience, everything was explained very thoroughly.
5
Dec 12, 2023
My experience at Texas Professional Hearing was nothing short of excellent! Everyone is so helpful and kind. I had a hearing and balance test done wit...
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My experience at Texas Professional Hearing was nothing short of excellent! Everyone is so helpful and kind. I had a hearing and balance test done with two very knowledgeable and professional people.
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5
Dec 06, 2023
Great service and very attentive to their patients
5
Dec 01, 2023
Very friendly and professional staff and doctor. No wait time, was in and out in no time.
5
Nov 30, 2023
Good
5
Nov 22, 2023
Saw Lyndi today for issues with hearing aids. It's a complicated issue and she called the manufacturer and spent quite a bit of time on the phone wit...
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Saw Lyndi today for issues with hearing aids. It's a complicated issue and she called the manufacturer and spent quite a bit of time on the phone with their technician to resolve the problem. I appreciated her patience and thoroughness in helping me. Overall this was a great experience. I am very pleased with Texas Professional.
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