2026-03-10T20:34:27.339Z

People there very nice, but I was guided to a change to Highmark that I now regret. They have refused several of my meds and I have to fight for them even though I have been on them for over a decade. Not that Aetna was any picnic, but I lost OTC benefits, and some things are just harder to do or find on Highmore website

2026-03-09T16:52:00.104Z

2026-03-06T18:48:19.745Z

Mr. Tim Brown was very professional, and very knowledgeable. He cleared up all of my insurance questions. I highly recommend Mr. Tim Brown 👌 👍

2026-03-06T17:13:33.862Z

The representative Kaitlyn that I had was knowledgeable and thorough.

2026-03-05T17:54:36.296Z

Really Professional and thorough!

2026-03-04T23:42:15.512Z

2026-03-04T15:11:46.887Z

My agent (Ramsey) is very knowledgeable with great customer service. He answered all my questions and was very informative.

2026-03-02T22:00:06.811Z

Mr. Brown was prompt, courteous, and more than helpful with all my all my needs and questions.When I arrived he had already had things organized, and explained everything simply, but thoroughly.He also assured me that, if the need should arise in the future, he would be just a phone call away. I have no doubts whatsoever, that his interest in helping all his clients, is absolutely genuine.I am more than grateful for his time and efforts. If more people were concerned with helping people the way he does, the world would truly be a better place.

2026-03-02T00:57:07.965Z

Chris took his time explaining each component of Medicare insurance in terms so that my wife and I had a full understanding of the subject matter.

2026-03-01T16:27:58.330Z

Matt answered every question I had thoroughly. He made sure I understood before moving on. I had the best experience with him. I am very grateful and appreciate his help!

2026-02-26T17:38:28.298Z

Julie was the utmost professional and very friendly. Recommend her highly.

2026-02-26T15:07:49.834Z

All my questions were answered even without asking for some. Thank you so much!

2026-02-25T21:15:49.134Z

Great experience and patience with my questions. Helped to demystify the many challenges of Medicare.

2026-02-24T21:30:49.507Z

Very helpful.. Thank you Mrs Julie

2026-02-24T19:58:10.931Z

Matt was a great help, very thorough and got it done for me quickly and explained my options well!

2026-02-24T19:07:55.552Z

2026-02-23T22:32:38.952Z

RUN IN THE OPPOSITE DIRECTION!!!! I received a phone call, as a follow up from Rebecca, the Manager advising me that my agent didn’t provide us with all the correct information but she was here to save the day. And if she couldn’t we can wing in…sort of speak. This phone call changed the entire day. I’ll save you my grief and my chastising but I confirmed with Medicare and Highmark that she was WRONG. The anxiety and complete panic on a day that was already filled with grief was so unnecessary. To this moment I have no idea why she called other than to pull a horrible and insensitive prank. We will NEVER use a broker again. They are in it for your money (paid by vendor) not for your well being. Be careful!!!!

2026-02-23T09:29:56.830Z

My representative was very kind and very patient she understood what I went through and I believe she did a good job gave me new service I am glad that God put her in my space for this because I was going to very difficult times I have issues and my insurance that I had since 2022 cancel me for no reason. Thank youS. Carter

2026-02-22T02:26:51.875Z

2026-02-21T16:25:13.085Z