Innovative Media Solutions LLC.
2025-04-25T22:10:23.585Z
If I could leave a zero star review I would do that. Jeremy was great at first, and I had enough confidence that I paid for my website up front. I was probably not the easiest client since I was still developing the vision for my project, and it was more complicated than most. He communicated actively for a month or so after I signed the contract, but then became less and less available. He strung my along for four months with excuses, refusing to give me a firm deadline or letting me see any progress on my website. When he asked for more money I lost patience and set my own firm deadline 8 months after I had signed the contract. He didn't reply to me at all at that point, and I never got the website. I took him and Innovative Media Solutions to small claims court to try and get my money back. True to form, they have not replied to a single communication. I have my judgement from Grand Forks district court, but it has been an uphill battle and I still don't have my money back. If you hire them to do a simple SEO marketing job, they will probably be great. If you need a bigger project, go somewhere else, and NEVER give them money in advance.***While I appreciate the response and apology, what I want most is a settlement without having to continue to go through the court system. As I have said all along, I am happy to talk through a mutually beneficial resolution. I did not want to go to court. You have my contact information.****Three months later, I am still going through the small claims court process to try and get my money back. I never got a response from the owners. The apology is hollow when there is no attempt to treat me fairly, or even contact me.