Exo listens brilliantly, creates beautiful colors and responds thoughtfully to my requests. I’m trusting her with my wedding cut and color. It’s hard to find a stylist of this caliber in my experience and I’m grateful to have found her. Less

My first visit to Fix Salon- parking was easy on a nearby neighborhood street. I was immediately welcomed to the salon and checked in, and then offered a beverage. The lobby/waiting area was clean and bright.I am a return client for my stylist and she was ready for me in minutes.The checkout process was seamless! Less

Starting with the good—Ashle is an absolute gem, I'm so glad I got to meet her. It's clear she's incredibly skilled and loves what she does. I had a great time chatting with her and watching her work. I do genuinely think I will return to her in the future because she made the experience so great. The person at the front desk (I didn't get their name) was also lovely, the space is clean and welcoming, and the customer service is top tier.The not so good—the haircut I ended up with is pretty different than what I asked for and I'm feeling really bummed. The layers and total length of the hair are all a couple inches shorter than what I specified; e.g. there are thick face framing layers are around my eyes when I said no higher than lower-cheek. I said I specifically didn't like a shag on me, didn't want the ends to feel thin, and needed to be able to put my hair in a pontyail because I work in the trades. The haircut I have now is *not quite* a shag, but almost there and I won't be able to get my hair tied back adequately for months. I don't usually get too precious over hair, but I'd been really happy with where I'd got my curly hair to and just wanted a little more shape...I'm trying not to feel too heartbroken but it's hard.I guess it's a good lesson for me to be very firm and vocal about what I want not just at the beginning of the haircut but throughout. I give a lot of trust to stylists because I feel that they're the expert in the room, but I'm the only expert on what I want so I've got to hold up my end of the bargain. Again, I really do think Ashle is a fantastic stylist and if I had been more assertive I would be happier with the result. The good news is that it's basically a perfect grow out haircut and I'm sure it's going to be super cute in a few months. On balance, a 5 star experience and a 3 star result for a 4 star average. Less