We decided to use this service to get healthy as a family. We were paired with Dawn. She helped my husband, kids, and I learn how to exercise properly...
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We decided to use this service to get healthy as a family. We were paired with Dawn. She helped my husband, kids, and I learn how to exercise properly. It became a fun family activity that everyone enjoyed twice a week. 100% recommend!
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5
Dec 10, 2024
This year around August, I tried FitnessAtYourDoor to lose weight and better control my diabetes. I met a trainer named Ryan. He really helped me wi...
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This year around August, I tried FitnessAtYourDoor to lose weight and better control my diabetes. I met a trainer named Ryan. He really helped me with exercises that I can do to better help regulate my blood sugar. I started out at 279LBS 6'4. December 10 I am 253 pounds. I only worked with Ryan once , but I kept doing his treadmill, core and weight exercises he suggested. I changed my diet and Started taking Mounjaro to better control my diabetes. But without the workout plan Ryan gave me. I would not have come this far again. But I will definitely use them in the future.
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5
Dec 05, 2024
So grateful for FitnessAtYourDoor. I’ve seen significant improvements in my physical health and mental well-being since joining, and I couldn’t be hap...
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So grateful for FitnessAtYourDoor. I’ve seen significant improvements in my physical health and mental well-being since joining, and I couldn’t be happier with my decision. Do not hesitate and start your fitness journey today!
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5
Dec 02, 2024
Being part of the FitnessAtYourDoor team has been an incredible experience! The support, professionalism, and shared commitment to helping clients ach...
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Being part of the FitnessAtYourDoor team has been an incredible experience! The support, professionalism, and shared commitment to helping clients achieve their health goals make this more than just a job—it’s a community. Seeing the positive impact we have on our clients’ lives every day is truly rewarding. I’m proud to be part of a team that prioritizes wellness and delivers exceptional service!
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1
Nov 29, 2024
I had high hopes for Fitness at Your Door, but my experience was extremely disappointing. The service they advertise as "high-end" for serious entrepr...
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I had high hopes for Fitness at Your Door, but my experience was extremely disappointing. The service they advertise as "high-end" for serious entrepreneurs fell far short of expectations. After being paired with one competent trainer initially, I was later matched with a trainer who seemed unqualified and unreliable—canceling on me twice due to personal issues like his car being towed or unavailable. This is not the level of professionalism one expects from a service charging $120 per session.
Shockingly, the CEO himself had to step in to train me at one point because they lacked available trainers. It's clear the company subcontracts trainers, underpays them, and struggles to retain high-quality professionals. Trainers often failed to measure my progress or give focused attention during sessions, which left me feeling like I was paying for a service that wasn’t delivering on its promises.
When I expressed dissatisfaction and tried to terminate the contract early, they attempted to withdraw the full amount for the remaining sessions from my bank account instead of honoring their early termination agreement—even when I had valid reasons for canceling. The lack of customer service and professionalism was appalling.
This entrepreneur has a long way to go before delivering a scalable and reliable service. The business seems to operate on a shoestring budget, barely keeping enough funds to pay trainers month-to-month. Rather than focusing on improving their service, the owner resorts to contacting clients’ personal connections and even legal counsel to resolve disputes.
While some reviews may paint a glowing picture of this company, my experience tells a different story. The pressure to sign a year-long contract, despite the company’s inability to consistently deliver on its promises, feels predatory. I would caution anyone considering Fitness at Your Door to think twice before committing.
ALSO USES AI TO RESPOND TO SERIOUS CUSTOMER CONCERNS, BEWARE !!!
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5
Nov 01, 2024
Really great experience. Professional and exceeded my expectations 🤍 Looking forward to more sessions.
5
Oct 19, 2024
FitnessAtYourDoor has helped motivate me to get back into physical exercise. Everyone, I've interacted with has been nothing but helpful and kind. I l...
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FitnessAtYourDoor has helped motivate me to get back into physical exercise. Everyone, I've interacted with has been nothing but helpful and kind. I look forward to continuing my fitness journey with them!
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5
Oct 14, 2024
My son experience with Fitness at your door was great his personal trainer Bruno having someone compassionate and understanding can make a big differe...
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My son experience with Fitness at your door was great his personal trainer Bruno having someone compassionate and understanding can make a big difference in staying motivated and achieving goals. I look forward to working with you guys.
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